a guide for employers & hr professionals a fresh exciting ... · access2day health 800.833.5021...

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ACCESS 2 DAY CLINIC

EMPLOYER MEMBERS

A Guide for Employers & HR Professionals

access2dayhealth.com

ACCESS2DAY CLINIC

EMPLOYER MEMBERS


HEALTH

A Fresh Exciting SolutionTo Better Healthcare

Care when you want it – care when you need it.

Sales HR V1.0

2 access2dayhealth.com

What is Access2day?In today’s healthcare environment, employers are facing unpredictable and ever

increasing costs; and a workforce that is often absent or unproductive due to illness and inefficient access to care.

Access2day is here to change that.

Access2day is a high-quality, employer sponsored medical clinic membership providing easy access for your covered employees and their family members to receive treatment for primary, preventative and wellness care.

How it works for employers?

Labs, X-rays & Injections

Acute and Episodic Care

1Access2day partners with respected physician practices in your community.

2 Access is given to all employees and their dependents who are covered under the employer’s health plan.

3 The employer pays a flat capitated monthly membership fee per employee.

Members have immediate access to:

Complete Primary Care

Preventative / Wellness Care

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The Result?A WIN-WIN-WIN.All parties benefit from streamlined services and communication:

PATIENT

Increasing co-pays / out-of-pocket expenses

Difficultly scheduling appointments

Long office waits

Brief transactional time with the physician

No co-pays or deductibles

No appointments necessary

Employees get first available exam room

VIP care

The Access2day WinNormal Experience

Variable, uncontrollable costs

Higher cost

High absenteeism

Low employee trust, engagement, and productivity

A flat fee per employee per month

Lower costs through reduced ER, urgent care, and specialists

More time at work and less time spent at doctor's office, or at home sick

Healthier, happier, and more productive workforce

The Access2day WinNormal ExperienceEMPLOYER

Variable income

Significant reimbursement hassle

Less than 18 minutes of time with the patient

Predictable, steady, and recurring income

Little to no paperwork, no insurance headaches

More time with patient and less time with paperwork

The Access2day WinNormal ExperiencePROVIDER


As a Human Resources professional, you're busy managing different priorities, people and problems. Rest assured, Access2day Health is focused on making your life easier.

Low-impact and easy-to-administer, Access2day Health enables your employees to be healthier and ultimately more productive—all with out the unnecessary and time-consuming extra work.

HEALTHCARE MADE EASY for Human Resources

REMINDER

THE REVIEWS ARE IN!

People Love Access2day HealthWe have had access to our clinic for a year now and it is a blessing and comfort that I can be treated quickly and without needing an appointment so I can return to work.

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No reports

No enrollment

No new paperwork

No administration

Dedicated HR support line

Webinars for HR staff and employees

It's not just for employees! Dependents who are also covered under your company health plan have access to this VIP Primary Care experience.

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Powering Productivity One Positive Health Outcome at a Time We believe that a healthy workforce is a productive one; our materials are designed to increase your employee engagement and utilization for an immediate improvement regarding member health, happiness, and productivity.

I love knowing we have this awesome benefit through our employer’s medical plan. I can take my children and know they will be treated well and I do not have to pay any out of pocket expense!

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The care from the clinic was wonderful! I was able to sign in as a new patient and be in the office for care within 20 minutes.

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FAQs Screensavers

We provide all resources you need to successfully introduce Access2day Health to your employees and their dependents.

Email templates with copy - just press send!

Worksite posters

Promotional items

App

HR RESOURCES JUST A CLICK AWAY

Download the Clinic Finder App today or visit the website to find clinics and FAQs. Dedicated HR Service Line 800.833.5021.


Preventative Health CareOffice Visit• Annual Exam & Testing

(No GYN Exams)• Age Specific

Lab – General Health Panel• CBC• Glucose & Electrolytes• Kidney Function• Liver Function• Thyroid (TSH)

Vaccinations & Shots• Flu Shots• Injectable Antibiotics• Tetanus• Cortisone (Steroid) Shots for

Upper Respiratory Infections (URI)

Acute / Episodic Minor CareRespiratory Conditions• Allergies• Bronchitis• Colds• Coughs• Flu• Sinus Infections• Sore Throat• Strep Throat

Fractures• Orthopedic Referral for

Treatment• X-ray On-Site or Near-site• Simple Splinting

Head, Eye & Ear• Ear Aches• Ear Infections• Fluorescein Eye Stain• Pink Eye• Styes

Lacerations & Cuts• Minor Laceration Closure• Minor Incision & Drainage

of Abscess

Digestive & Urinary• Bladder Infection• Diarrhea• Nausea• Urinary Tract Infection• Vomiting

Skin, Hair & Nails• Insect Bites• Lice• Cold Sore• Minor Skin Infections

& Rashes• Poison Ivy• Sunburn• Minor Wart Removal

Some Examples of Treatments Available at Access2day

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Routine Primary CareRoutine Physicals• Sports, Camp, Basic, College• X-ray / Lab Testing• Blood Pressure• BMI

Referrals• Specialty Services• Diagnostic Testing

Lab & TestingScreening Panels• Comprehensive Assessment

» Lipid Profile, Glucose, Kidney Function, Liver Function, Electrolytes, CBC, TSH (Thyroid)

» Additional Age Specific Wellness Testing

» Quick Strep Profile » Quick Flu Profile

Access2dayPrimary, Preventative

& Wellness Care


What is Access2day? A high-quality employer sponsored medical clinic (on-site or near-site) staffed by physicians, nurse practitioners, and physician assistants; that provides quality patient care for primary, preventive and wellness care services.

Who can be treated at Access2day? Your employer provides you with an Access2day membership. To utilize an Access2day clinic, you and your family members must be on your employer’s health insurance plan.

Which conditions are treated at Access2day?

Access2day’s clinicians provide primary, preventative and wellness care. They perform a clinical assessment and provide quality patient care. If a prescription is required after your assessment, the provider can write a script for your diagnosis.

When is Access2day open? Hours will vary and is dependent on the clinic location. Use our location site on this website for state, locations and hours of service.

Which tests or screenings are available at Access2day? The clinic also offers basic lab and x-ray services. You can receive most common blood tests. Our tests include, but are not limited to, screenings for cholesterol, blood sugar, liver and kidney function, thyroid function, and prostatic specific antigen (PSA).

Do I need an appointment? You do NOT need an appointment; Access2day patients are seen on a first-come, first-served basis. However, scheduled appointments can be made if you desire.

How much will I have to pay for services at Access2day?

You will have “no out-of-pocket expense” for services provided at Access2day. The clinic provides quality healthcare for minor and common conditions, plus primary, preventive and wellness services. Access2day is an employee benefit provided by your employer.

Can I go to Access2day for any health issue?

Access2day providers treat many common problems for primary, preventative, and wellness care with no out-of-pocket for our Access2day members. After your provider assessment, if a higher level of care is required, a provider referral will be made for your care. If you do not have a primary care physician, our Access2day clinics can provide this care also. If you need a Specialty Physician for a more comprehensive level of care, this referral will be made for you; at which time, your health insurance and all applicable deductibles and co-pays will then apply.

Can I use any Access2day Clinic or just the one near my Employer?

Access2day is a reciprocal membership. You will have access to all Access2day Clinic locations.

What is a Chronic Disease and is it covered? A Chronic Disease is any medical issue that may require continuous evaluation and monitoring. Some common examples are high blood pressure, asthma, allergies, cancer, diabetes, and heart failure. Once a medical assessment is completed at Access2day, your diagnosis may or may not require a higher level of care for your chronic disease.

If a higher level of care is needed, your Access2day physician will refer you to the appropriate specialist at which time, your health insurance and all applicable deductibles and co-pays will then apply.

You can use Access2day for acute primary, preventative, and wellness care at any time, even if you are being treated for a chronic disease by another physician.

Can Access2day clinicians give prescriptions for routine or minor conditions? Yes, the providers can prescribe medications for your condition after they perform an assessment if they feel it is necessary.

Does it matter where my insurance coverage is?

Access2day Clinics are an enhancement to your insurance. Just present your employer health insurance card you presently have. You must be covered under your employer’s health insurance plan.

FAQ for Employees

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What are my responsibilities as an HR Manager in the Access2day Health Program? Actually, this program has NO new reporting requirements, enrollment, or administrative requirements for HR managers. Access2day Health is a GREAT new benefit to your employees –many employers have found reduced absenteeism, minor medical issues solved more quickly, and a more productive workforce.

What will my role be?Simply to help promote Access2day Health to your employees and answer any questions they may have.

What is the best way for me to educate my employees?Make sure your employees watch the Access2day Health video on the website and then have them download the Access2day Heath mobile app using search term Access2day Health which will have all vital information they will need. It shows directions to the nearest clinic and their business hours, as well as a list of all clinic locations and other vital information. Then pass out brochures and answer any questions. How does your app help my employees? The app lists the Access2day Health clinic locations and automatically defaults to the closest clinic (contingent on user opting-in to location services) and lists the relevant information for each clinic. There are also FAQ's, testimonials, video and link to access2dayhealth.com. Employees will also receive periodic reminders; for example, a flu shot reminder at the onset of flu season.

What other resources are available to me to help promote the program? Contact the dedicated HR Support team at 800.833.5021 or you can email [email protected]. We can send you brochures and other marketing materials such as worksite posters to educate your employees.

Who do I contact if I need any marketing materials or have any questions? Call the dedicated HR support line at Access2day Health at 800.833.5021 or email us at [email protected]. Is there an Access2day Health representative available that can help educate my employees?Yes, we can help educate your employees with short onsite meetings and webinars. Call the dedicated HR Support Line at Access2day Health 800.833.5021 or email us at [email protected]. Will I be notified of any Access2day Health communications or announcements with my employees?

As an HR Manager, you will get first notification of any communications for employees. How do I schedule a webinar for my employees? You will be notified when webinars are available. However, if you need to schedule one, please contact a representative with Access2day Health at 800.833.5021.

Can my employees still use their current primary care physician?Employees do not have to change their doctor; but co-pays, coinsurance, and deductibles will apply with non-Access2day Health clinic visits.

What should I do if one of my employees has an issue with a visit to the Access2day Health clinic?Contact Access2day Health customer service during normal business hours at 800.797.9503 or send an email to [email protected]. Employees can also call customer service with any issues or questions. Access2day Health usually resolves all customer support issues within 24 hours. Complaints may also be submitted via the website Member page. Can my employees go to Access2day Health with any health issue? Access2day Health providers treat many common problems for primary, preventative, and wellness care at no cost to members. In certain situations, your health condition may require a more specialized treatment (a “higher level of care”), one that is beyond standard primary care, preventative, or wellness procedures. These are beyond the treatments available in the Access2day Health program. In these instances, a patient’s regular health insurance would apply including co-pays, deductibles, and out-of-pocket expenses.

Are my employees assigned to a specific clinic depending on the workplace location? No, they are not assigned to any specific clinic location. Employees have access to any of the Access2day Health clinics.

FAQs for HR


MEASURING SUCCESS with Access2day

Key Performance MeasurementsThe success of your Access2day clinic is understood through three key performance measurements*.

The most important question employers have when implementing new health programs is, “How do I know that it’s working?”

With Access2day, you never have to wonder if you’re getting a return on investment.

TOP CONDITIONS FOR CLINIC VISITSCLINIC UTILIZATION CURRENT PERIOD VS. PRIOR PERIOD

CLINIC VISITS 2016

1100

275

550

825

CLINIC VISITS 2017

615 581

158260

133 106

EMPLOYEES CHILDRENSPOUSESVISITS

OTHER

11%RESPIRATORY

34%

MUSCULOSKELETAL SYSTEM & CONNECTIVE

TISSUE

23%

DIGESTIVE SYSTEM

20%

KIDNEY & URINARY TRACT

12%

Who is using the clinics?

How frequently?

For what reasons and treatments?

Our comprehensive reporting and in-depth dashboards give employers total insight into exactly what is and isn’t working.

Using National healthcare statistics and our own proprietary analytics, employers can see clinic utilization, treatment types, employee satisfaction levels and most importantly, the immediate and potential health care savings.

*Data shown on page 10-11 are actual customer figures

2SATISFACTION

1UTILIZATION

3 IMPACT

UTILIZATIONThrough our comprehensive measurement reporting, employers can see:

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SATISFACTIONKnowing the HARD numbers allows employers to see that their employees are truly benefiting from Access2day. The satisfaction reporting answers the question:

How easily and quickly are your employees and their families being served in the clinics?

MEMBER SATISFACTION - ACCESS TO CARE

Access2day National Average

same day

14 minutes

27 minutes

SCHEDULING

WAITING

CONSULT TIME

24 days

19 minutes

18 minutes

TOP TREATMENTS PERFORMED DURING CLINIC VISITS

IMPACTAfter seeing how the clinic is being utilized, employers can answer the important question:

How is Access2day impacting your healthcare costs?

Estimated Plan Cost Savings

NATIONAL AVERAGE

ACCESS2DAY CLINIC VISITS

EMPLOYER PROSPECTIVE

COST SAVINGS PER EMPLOYEE PER YEAR

PCP $106 436 $46,216 $169

Specialists $111 152 $16,872 $62

Urgent Care $176 303 $53,328 $195

Emergency Room $1,917 57 $109,269 $400

Lab/Injections $70 1,247 $87,290 $320

X-ray $539 90 $48,510 $178

Total Cost Savings $361,485 $1,324

Access2day Fees $127,764 $477

NET COST SAVINGS $233,721 $847

Injections Labs X-rays

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Let’s Get Started Contact Us Today800.797.9503


Use the QR Code to go directly to the Access2day Health App using your iPhone or Android QR Code Reader.

Sales HR V1.0

Mississippi1505 Jackson Ave

Pascagoula, MS 39567

Alabama375 Riverchase Parkway East

Birmingham, AL 35244

Georgia2810 Premiere Pkwy, Suite 400

Duluth, GA 30097

Louisiana Home Office

1325 Barksdale Blvd., Suite 300Bossier City, LA 71111

7707 Old Hammond Hwy Ste ABaton Rouge, LA 70809-1262

Louisiana

a guide for employers & hr professionals a fresh exciting ... · access2day health 800.833.5021...

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