a decision makers overview of elearning

Download A decision makers overview of elearning

Post on 28-Nov-2014

591 views

Category:

Education

0 download

Embed Size (px)

DESCRIPTION

The questions everyone wants to know the answer to are: who is the best provider and what does it cost?The answer is: they are both trick questions. Each is easy to answer if you do not care about the outcome other than the cost and being able to check the “training complete” box on a to-do list. However, the answers are not at all straight forward if you actually want to deliver the outcomes envisioned by the client (internal or external).My purpose here is to draw back the curtain and expose the wizard so that you are better equipped to:• Understand more of what is available and how it may relate to your organizational needs,• Ask the right questions and lead the procurement process rather than being sold to, • Better position yourself to define the project scope so that it both satisfies your needs and is within budget for money and nonmonetary resources,• Keep with best learning practices and are capable of returning the knowledge transfer results and true ROI your organization expects,• Identify the questions you need to ask, and• Develop some expectations as to how your questions should be answered in order to demonstrate that the solution provided will meet your financial and outcome requirements.

TRANSCRIPT

  • 1. E-Learning what, how and why? _____ A Decision Makers Overview of E- Learning. Philip Herring 2011 Page 1
  • 2. Table of ContentsTable of Contents .......................................................................................................................................... 2Forward: ........................................................................................................................................................ 3The first questions:........................................................................................................................................ 4Learning Styles vs. Training Methodology: ................................................................................................... 5 Learning Styles .......................................................................................................................................... 6 Training Methodology ................................................................................................................................ 6 Coaching ................................................................................................................................................ 6 Guided Design ....................................................................................................................................... 7 Just-in-time training................................................................................................................................ 7 Accelerated learning .............................................................................................................................. 7E-learning is: ................................................................................................................................................. 8E-learning is not: ........................................................................................................................................... 8 The difference between e-learning and effective e-leaning: ..................................................................... 9 Translation vs. Interpretation ................................................................................................................. 9Where E-learning is effective and where it is not,....................................................................................... 10 A few truths about the state of e-learning................................................................................................ 10 Where Distance learning is not effective ................................................................................................. 10 Where e-learning is effective ................................................................................................................... 10How to Choose a Provider .......................................................................................................................... 11 Whats the difference?............................................................................................................................. 11 Providers.................................................................................................................................................. 11 Commoditization of Training.................................................................................................................... 12 Major Red Flags ...................................................................................................................................... 13 Price vs. Cost .......................................................................................................................................... 13 Use of Standards ..................................................................................................................................... 14 Capabilities .............................................................................................................................................. 15 Operational Capabilities Checklist:.......................................................................................................... 15Is e-learning really saving $ or is it just a transfer of costs? ....................................................................... 16Expected Costs Based Upon Project Type................................................................................................. 16 Interface................................................................................................................................................... 18 Content .................................................................................................................................................... 18 Compression Rates ................................................................................................................................. 19 Other major cost sensitive design elements............................................................................................ 19Summary..................................................................................................................................................... 19References .................................................................................................................................................. 20 Philip Herring 2011 Page 2
  • 3. Forward:An insiders view of the value of distance learning initiatives in a corporate environment.As a leading consulting to small and Fortune rated training enterprises I am both a buyer oftraining programs and a provider of training so I can speak from experience regarding salestactics, courseware development, the roll of technology and negotiation of third party contractsfor training development and delivery.Our clients expect that we are able to identify and provide the leading edge skills and abilitiesrequired by industry experts through effective knowledge transfer. If any of these elements arenot true then there is no reason for any organization to come to us for training advice.This puts us in a very tight position. Develop and deliver on the promise of excellence,efficiency, and provide a best in the world thought leading learning experience that no otherorganization has yet developed or lose credibility in a world where credibility and capability iswhat keeps us in business.The best way I know to accomplish this is to educate our clients and potential clients in themethods and effectiveness of training, how to choose training providers, and how to know whatquestions to ask in purchasing training using the inside sales and procurement information thatonly training providers have.This may sound counter intuitive but it is my belief that a well informed client is better able todiscern: Differences between training providers, Identify value added capability service and delivery, The true value being offered by all competitors responding to requirements.So, if you know what I know and you are able to challenge our organization in every aspect ofyour requirement, very clearly articulate the result you expect and understand what it takes toget there we never have to sell anything. Our interaction with your organization, as a client,becomes a consultative process whereby our industry leading capability and delivery areevident and we can concentrate on fulfilling real needs rather than trying to convince a clientthat what we do is the best solution. Philip Herring Philip Herring 2011 Page 3
  • 4. The first questions:The questions everyone wants to know the answer to are: who is the best provider and whatdoes it cost?My answer is: they are both trick questions. Each is easy to answer if you do not care about theoutcome other than the cost and being able to check the training complete box on a to-do list.However, the answers are not at all straight forward if you actually want to deliver the outcomesenvisioned by the client (internal or external).First of all, it is not fair to expect that anyone not accustomed to: Designing and delivering Learning Style based e-learning using specific Training Methodologies, Fully utilizing the capabilities of e-learning systems, Metrics that look at current state, development state, and end result requiremtns, and The way adults learn (adult learning theory) will understand all the questions that need to be asked before considering an e-learningsolution. (See learning styles vs. training methodologies below)This would be akin to asking someone from the training industry to manage a corporateacquisition. Easy, right? Just pick a target company, ask how much does it cost, and writethe checkJust as your local CPA is probably not equipped to handle the ins and outs of a merger oracquisition; in many cases the local Training Manager may not be equipped to undertake theanalysis necessary to determine the scope of the project based upon a standard training needsanalysis.Most needs analyses are bas

Recommended

View more >