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A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

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Page 1: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

A Business User's Guide to Getting the Most Out of SharePoint 2013Christian BuckleyDirector of Product Evangelism, Axceler

Page 2: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

A Business User's Guide to Getting the Most Out of SharePoint 2013What I’ll cover today:

• SharePoint 2013 themes and their impacts

• Importance of focusing on improving productivity and overall collaboration

• SP2013 features that can help you achieve improved collaboration and team communication

• How to approach the move to SP2013

Page 3: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

AboutChristian Buckley, Director of Product Evangelism at Axceler

• Microsoft MVP for SharePoint Server

• Prior to Axceler, worked for Microsoft, part of the Microsoft Managed Services team (now Office365-Dedicated) and worked as a consultant in the areas of software, supply chain, grid technology, and collaboration

• Co-founded and sold a software company to Rational Software. At E2open, helped design, build, and deploy a SharePoint-like collaboration platform (Collaboration Manager), onboarding numerous high-tech manufacturing companies, including Hitachi, Matsushita, Cisco, and Seagate

• Co-authored ‘Microsoft SharePoint 2010: Creating and Implementing Real-World Projects’ link (MS Press, March 2012) and 3 books on software configuration management.

• Twitter: @buckleyplanet Blog: buckleyplanet.com Email: [email protected]

Page 4: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

Get the Book

Published 2012 by Microsoft PressOrder your copy at http://oreil.ly/qC4loT

Tackle 10 common business problems with proven SharePoint solutions:• Set up a help desk solution to track service

requests

• Build a modest project management system

• Design a scheduling system to manage resources

• Create a site to support geographically dispersed teams

• Implement a course registration system

• Build a learning center with training classes and resources

• Design a team blog platform to review content

• Create a process to coordinate RFP responses

• Set up a FAQ system to help users find answers quickly

• Implement a cost-effective contact management system

Page 5: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

Axceler Overview

Improving Collaboration since 2007• Mission: To enable enterprises to simplify, optimize, and

secure their collaborative platforms• Delivered award-winning administration and migration

software since 1994, for SharePoint since 2007• Over 3,000 global customers

Dramatically improve the management of SharePoint• Innovative products that improve security, scalability,

reliability, “deployability”• Making IT more effective and efficient and lower the total

cost of ownership

Focus on solving specific SharePoint problems (Administration & Migration)• Coach enterprises on SharePoint best practices• Give administrators the most innovative tools available• Anticipate customers’ needs• Deliver best of breed offerings• Stay in lock step with SharePoint development and market trends

Page 6: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

Business Problems• Adoption issues

• Weak usage of taxonomy and templates

• Poor collaboration

• Slow to realize benefits of SharePoint investments

Page 7: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

The most challenging part of any SharePoint deployment is

figuring out how to help users to be

productive once they are on the platform

Page 8: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

Productivity Goals

Engagement

Retention

Motivation

Innovation

(depth)

(loyalty)

(inspiration)

(value)

Page 9: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

SharePoint 2013 Themes

Page 10: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

WCMFeatures

• Cross Site Publishing• Video & Embedding• Image renditions• Clean URLs• Metadata navigation• Variations & Content

Translation• Search Engine

Optimization

Benefits

• Built for the internet• Built for mobile• Supports the tools and

workflows designers use

Page 11: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

OfficeFeatures

• Web-based access to the Office applications

• Drag and drop from the desktop to the platform

• Exchange integrations• Improved notifications

Benefits

• Online and offline editing• Improved end user

experience• Aggregated view into the

entire desktop

Page 12: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

SearchFeatures

• FAST integration• Hover panels• Search by metadata• Search result

customization• Improved analytics

Benefits

• Manage user permissions• Comprehensive security

reports• Recommendations for

permissions clean up

Page 13: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

SocialFeatures

• Community• Social tagging• Easily share content

and activities• Follow documents,

people, sites, tags, and activities

• Improved activity streams

• Improved My Sites• Save locally

Benefits

• Build more robust metadata• Make content more findable• Link people, teams, content

and activities

Page 14: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

Online 1st

Features

• Nearing parity between online and on prem

• Robust integration between the desktop and the platform

• Speeding up the delivery of new features

• Built for the cloud

Benefits

• Faster realization of the benefits of the cloud

• Access to tools and data anytime, anywhere

Page 15: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

In case you haven’t heard, Microsoft is “all in” on the cloud

At the Microsoft Worldwide Partner Conference (WPC) in Toronto in July 2012, Kurt DelBene, President of the Microsoft Office Division announced that Office 365, including SharePoint Online, is growing at over 8x their predictions, and is likely to eclipse SharePoint as the fastest growing Microsoft offer ever.

Page 16: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

SharePoint is also “all in” on the cloudDuring his keynote presentation at SPTechCon in February 2012, Jared Spataro, Director of SharePoint at Microsoft, announced that SharePoint 2013 was being developed using a “Cloud First” strategy, and that Office 365 customers could expect to have access to the benefits of the new release sooner than on-premises deployments.

Page 17: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

43%

$6.1 billion

48%

$9 billion

Total spend last year

Expected growth of enterprise spending on cloud in 2013Spend expected this year

Growth of enterprise spending on cloud in 2012

Page 18: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

Why partners and developers should care about SharePoint in the cloud

As SharePoint continues to expand its footprint, companies are demanding flexible architectures to help them better meet internal and external collaboration needs

• Reducing costs

• Reducing headcount

• Doing more with less

• Focusing less on traditional IT activities and more on activities that will help drive the business forward

Page 19: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

Why Focus on Productivity?

Page 20: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

Why focus on Productivity?

• To simplify the interface into SharePoint

• To better align end user activities with the needs of the business

• To better streamline business processes

• To get more out of SharePoint

Page 21: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

The result?

• Faster employee on-boarding and training

• More business output

• More usage of the platform

• Faster realization of the financial investments you’ve made in SharePoint

Page 22: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

Getting the most out of SharePoint 2013 (out of the box)

Page 23: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

Making end users more productive

Drag and Drop

Page 24: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler
Page 25: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler
Page 26: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

Making end users more productive

Drag and DropMy Tasks

Page 27: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler
Page 28: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

Making end users more productive

Drag and DropMy TasksOutlook Integration

Page 29: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler
Page 30: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

Making end users more productive

Drag and DropMy TasksOutlook IntegrationRollups / Aggregation Capability

Page 31: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

These images courtesy of Liam Cleary (@helloitsliam)

Page 32: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

Making end users more productive

Drag and DropMy TasksOutlook IntegrationRollups / Aggregation CapabilityActivity Feeds

Page 33: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler
Page 34: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

Making end users more productive

Drag and DropMy TasksOutlook IntegrationRollups / Aggregation CapabilityActivity FeedsProjects and Deadlines

Page 35: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler
Page 36: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler
Page 37: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

Making end users more productive

Drag and DropMy TasksOutlook IntegrationRollups / Aggregation CapabilityActivity FeedsProjects and DeadlinesSimplified Sharing

Page 38: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler
Page 39: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

Making end users more productive

Drag and DropMy TasksOutlook IntegrationRollups / Aggregation CapabilityActivity FeedsProjects and DeadlinesSimplified SharingThe App Model

Page 40: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler
Page 41: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

Making end users more productive

Drag and DropMy TasksOutlook IntegrationRollups / Aggregation CapabilityActivity FeedsProjects and DeadlinesSimplified SharingThe App ModelAdvanced Search

Page 42: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler
Page 43: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

Making end users more productive

Drag and DropMy TasksOutlook IntegrationRollups / Aggregation CapabilityActivity FeedsProjects and DeadlinesSimplified SharingThe App ModelAdvanced SearchEmbedded Social Experiences

Page 44: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler
Page 45: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

Image borrowed from the SharePoint 911 team at Rackspace

Page 46: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler
Page 47: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler
Page 48: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

The Yammer Question

Page 49: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler
Page 50: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

SharePoint + Yammer Integration Update

Page 51: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

SharePoint + Yammer Integration Update

Page 52: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

SharePoint + Yammer Integration Update

Page 53: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler
Page 54: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

Why companies will move to SharePoint 2013

Page 55: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

When more people participate• Improves collaboration• Improves individual motivation• Speeds up learning process• Improves system/content

analytics• Drives brand awareness

Page 56: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

of commenters are replying to other people

70This shows that successful platforms need to drive that first round of comments – engage the most passionate people out there.

Interesting stat:

%

Page 57: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

The value of social is its abilityto reach business goals by• driving engagement

• improving collaboration

• instilling a sense of community

Page 58: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

AOL took a conjoint approach to understand the DNA of comments within their sites. They looked at:• fact based comments• clarity of thought• original article criticism• name (full name, nicknames, anonymous)• icon (author picture, avatar)• adherence to party lines• grammar

Richard Heseltine, AOL, from January 2013 Emerging Media Conference (EmMeCon)

AOL’s analysis showed what  people cared about: • style --  7% (not very  important) • individual  substance -  14%  mildly important • community involvement -- 19% somewhat important• personal identity --- 19% somewhat important• relationship to content - 42% very important

Page 59: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

How you moveforward with social

depends on what you are trying to achieve

Page 60: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

Why will customers move to 2013?• Social has become a company strategy

• Publishing to multiple formats (intranet, extranet, internet, mobile, tablet) because of an increasingly mobile workforce, geographically dispersed

• End user adoption (tighter integration with Office) and usability improvements

• Improved search and business intelligence, whether data is on prem or in the cloud

Page 61: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

How to move forward:• Understand your organization’s

cultural capacity for social

• Experiment with the technology, monitor and measure the results, focusing on end user adoption and engagement

• Closely align your SharePoint activities with your business objectives

• Extend features as the business is ready for them

Page 62: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

The future of SharePoint + Social

Page 63: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

Thank you!

Page 64: A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

Contact me

Order your copy at http://oreil.ly/qC4loT

Christian [email protected] @buckleyplanetwww.Axceler.comhttp://tiny.cc/buckleypresentationshttp://tiny.cc/buckleybloghttp://tiny.cc/buckleybookhttp://tiny.cc/buckleygovernance4hybrid