a bit of theory…………. · 2019-03-23 · • aace –chief executives support • nhse...
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A bit of theory………….
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• Access to information
• Less reliant on experts
• Inter connectivity
Our changing world….
People who are highly connected have
twice as much power to influence change
as people with formal authorityLeandro Herrero
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Where did it come from?
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Where we need to get toFour or five ideas that can be implemented by ambulance trusts across the country over the next twelve months, supported by the Horizons team and AACE
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Myron’s maxims……….
• People own what they help create
• Real change happens in real work
• Those who do the work, do the change
• Connect the system to more of itself
• Start anywhere, follow everywhere
• The process you use to get to the future is the future you get.
Source – Myron Rogers, The Phillips Kay Partnership Ltd
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People own what they help to create..
Bottom up
• Frontline engagement
• Co-creation
• Going where the energy is
• Flexible and emergent…….
• Virtual / Social media
AndConnecting the system to itself
• AACE – Chief Executives Support
• NHSE (Ambulance improvement programme)
• Other groups where we can (New QI Indicator)
• People with an interest and/or passion Approach based on Myron’s Maxims
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Launch Event – June 28th
Project P
Falls assessment service
Film making
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Ideas platform – launched 12th July
https://projecta.crowdicity.com/#ProjectA
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Our staff are the voice of the organisation. They’ve got audience & credibility
#ProjectA
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Summer 2018
Five tweet chats
- Partnerships with patients and the public
- Patient pathways
- Wellbeing and career progression
- Partnership Working
- Thinking the Unthinkable
921 people participated
3211 tweets
326 new ideas generatedNodeXL from the first tweet
chat
Using social media to engage
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Response to ideas was overwhelming
https://projecta.crowdicity.com/
#ProjectA
• 2,000 people participated
• 31,000 interactions through the platform and twitter (original tweets only)
• 608 ideas on the platform
• 89 assessed as actionable
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Decision Making Group
#ProjectA
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Innovation burst 25th and 26th
September
#ProjectA
• All virtual – 2 Days
• All ten ambulance trusts represented and Scotland, Wales and Northern Ireland
• Asked teams to test, share knowledge and prototype
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What we are working on now
• Action on responding to people who fall• Action on responding to people in mental
health crisis and emotional distress• Action on partnership: people, families and
the wider community: • Action on staff wellbeing• A directory of good ideas• Virtual collaboration• Improvement leaders
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Directory of Good Ideas
Source : AACE Website
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Improvement collaboratives……
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Allowing space for Stories
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Allowing people to connect and share…
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#ProjectA is 90% virtual ……….
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Connecting the system to itself
Underpinning ethos of #ProjectA is that it does not duplicate but connects to system
Good example last week – updated Ambulance Quality Directors on #ProjectA progress
Support the developing ‘Improvement Leaders’ network that is developing under #ProjectA
Potential date for ‘first’ meeting 15th May – Edinburgh
Andrew Parker – Scottish Ambulance Service leading @parker2SAS
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Joy and warmth
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Thoughts…….
• The world is changing, connect people to make change happen
• Co-create not buy in• Go where the energy is….• Heart and head…..• Sharing is good…..• Focus on what people want…..
• Is their an ability to harness and curate spin offs ……?
With thanks to Liz Harris (Royal College of Paramedics)
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horizonsnhs.com/school