Transform with Certainty

The 20-year pioneer in software-definednetworking

Masergy is the software-defined network and cloud platform for the digital enterprise. Recognized as the pioneer in software-defined networking, Masergy enables unrivaled, application performance across the network and the cloud with SD-WAN Secure, UCaaS, CCaaS, and Managed Security solutions. Industry-leading SLAs coupled with an unparalleled customer experience enable global enterprises to achieve business outcomes with certainty.

Founded in October 2000

Global headquarters in Plano, Texas

700+ employees worldwide

1,600+ enterprise customers in 102+ countries

Owned by leading private equity firm, Berkshire Partners

Company overview

Why Masergy

SM

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of innovation insoftware-defined networking

Visionary in Gartner Magic Quadrantfor Network Services, Global

customer retention rate

Net Promoter Score for the last four years70+

99%

4year

SD-WAN Secure: Your network your way

The most competitive SLAs

<1.msof jitter (Edge-to-Edge)

availability for SD-WAN sites

100%availability for cloudconnections

100%

100%notification if a serviceoutage occurs

5.minin-sequence packet delivery(Edge-to-Edge)

Solutions

Copyright © 2020 Masergy. All rights reserved. masergy.com

Mix & matchyour network access

Connectyour cloud apps & services

Secureyourenvironment

Manageit all in one place,on your terms

MasergySD-Network

Masergy-ProvisionedInternet

DIA/Broadband

LTE/5G

BYONetwork

Locations

Applications

Users

SASE

■ Hybrid connectivity■ Over The Top solutions

■ UCaaS & CCaaS■ Direct Cloud Connect■ SaaS Marketplace

■ Unified Threat Management■ Threat Monitoring & Reporting■ Managed Security Services■ SASE options

NOCSOC

Device

■ Co-Managed■ Fully Managed

Proactive credits on availability SLAsMasergy proactively credits clientsafter a service availability SLA is notmet—it’s automatic

The Masergy SD-WAN difference

Flexible service options

Most competitive SLAs

A secure, software-defined edge network

One portal withAI-powered analytics

Multi-cloud connectivity Security built in

Availability in 120 countries

Hybrid cloud solutions with SIP trunking

25 countries with PSTN and SIP trunking

One portal for end-to-end visibility and analytics

Unparalleled customer service: 24/7 live technical support and unlimited training

Cloud UnifiedCommunicationsUCaaS solutions are powered by CiscoⓇ WebexⓇ and delivered on Masergy’s software-defined network for reliable global communications backed by industry-leading SLAs.

Omni-channel solutions create 360 degree view of customers

Predictive routing intelligently connects customers to the best agents

Virtual agents automate routine tasks using artificial intelligence

Workforce management charges productivity with real-time analytics

Cloud Contact CenterCCaaS solutions are powered by CiscoⓇ WebexⓇ , InferenceⓇ , and CalabrioⓇ and delivered on Masergy’s software-defined network for reliable global communications.

Solutions

One partner for technologies, analytics, and 24/7 threat detection and response services

Technologies for cloud security, network security, endpoint security

Patented machine learning and behavioral analytics

3 security operations centers across the globe offer 24/7 monitoring and response

Full network visibility for “east/west” site-to-site traffic monitoring

Managed Security

Masergy's SASEArchitecture

Masergy offers an end-to-end solution spanning technology, analytics, mature incident response, and a global team of certified security analysts—all working together.

Copyright © 2020 Masergy. All rights reserved. masergy.com

FlexibleAccess

Multi-CloudConnectivity

AIOps

OnePortal

24/7NOC

Software-DefinedNetwork

Shadow ITDiscovery

NetworkVisibility

Branch IPSecurity

BehavioralAnalytics

24/7SOC

CloudWorkloadProtection

EndpointDetection

& Response

MachineLearning &

SD-WANSecure

WebGateway

Firewallas a

Service

Cloud AccessSecurityBroker

Zero TrustNetworkAccess

SASE Requirements

Security Functions

Network Functions

SD-WANSolutions

About us

Leadership team

Robert BodnarExecutive VP & CFO

Maria GotesChief Human

Resources Officer

Terry TrainaChief Digital

Officer

Todd LechtenbergChief Operating

Officer

Masergy innovations

2001MPLS Network

2013Networkingas a Service

2017SD-WAN

2020Intent BasedNetworking

2022AutonomousNetworking

2014Direct Cloud

Connect

2019AIOps

Portal Reporting& Analytics

2004SDN Intelligent

Connectivity

Masergy aims to be among the first to deliver on the autonomous networks of the future.

MASERGY.COM PRESS RELEASES BLOG

Chris MacFarlandCEO

Jeff WalkerChief Counsel

& Secretary

Rebecca CarrChief Marketing

Officer

Mark DenneyVice President,

Sales

Jim GlackinSVP Channel

Sales