Cloud Workers are most likely to work in:

1 in 4 information workers are now Cloud Workers:

Motivations

Cloud Worker

By 2020, mobile workers will account for 72% of the U.S. workforce.” – (IDC)

Cloud Worker archetypes

Cloud Workers are more likely to:

Top industries for Cloud Worker

As enterprises prioritize cloud-first architectures for business apps, a new type of worker has emerged, the Cloud Worker.

Manufacturing

Operate beyond structured 9-5

Spend significant time on the move

Work in diverse, often global teams

Receive & respond to communications over personal devices

Healthcare

Retail

Use shared device/desktop workstations to access information

Expect multiple options as to how, when, and where they communicate

38%

38%

30%

21%

Generations grow-up expecting rapid comms from anywhere in the world. They expect this to also be the case in the professional arena.”

Browser based Heavy Saas Users Collaborators

RE: AGENDA

IT

Operations

Marketing

Product / Engineering

✔ Self-motivated, provided they have a positive working environment

✔ Driven by achievement, especially if it is meaningful and contributes to the organization

✔ Continuous learning extremely important

✔ Individual routines and patterns of work, which may not conform to the typical office hours

On the move: Remote, on-the-go work across various devices is the norm for 94% of information workers. 80% report higher morale working from home.

No borders, or barriers: 80% agree that their success depends on instant access to information from a variety of sources.

Browser first: Workers spend an average 4.6hrs completing tasks on a web browser. In the US, 18% spend 5hrs+ a day using browser. Cloud Workers consider Chrome primary browser by more than 3-1 over IE & Firefox.

Early adopters: 66% think new technologies, including AI and AR/VR, will help improve productivity, collaboration, and communications.

Pain points

✖ Time taken to get things done/downtime

✖ Clunky legacy apps and systems

✖ Compliance & controls

✖ Incessant update requests

Learn more at cloud.google.com/Chrome-Enterprise/CloudWorker

Rethink Technology In The Age Of The Cloud Worker, a commissioned study conducted by Forrester Consulting on behalf of Google, May 2018

Anytime, anywhere, any device work is now the norm, and employees need technologies that support their productivity at and away from their desks or offices.