9/12/18 – XLC PRESENTS:

Demystifying Unconscious Bias and How It Impacts Your Bottom Line

Demystifying Unconscious Bias and How It Impacts Your Bottom Line

About the Xavier Leadership Center:

We meet individuals and organizations where they are today, understand the skills and talents they already possess, and offer programs and services that will give them a competitive edge in their professional development journey.

We listen and respond to each individual’s and organization’s needs and challenges, and then suggest a program or service that is specifically right for them, whether it be a customized program or joining us for an open enrollment program at our Corporate University, or helping guide you and your organization with our professional advisory services.

We believe every business professional and organization has the potential to do great things, if they have the right skills, tools and application necessary to do so.

Demystifying Unconscious Bias and How It Impacts Your Bottom Line

Our XLC Team:

Carol Turchick:XLC Director

Shelly Wallace:Associate Director, Sales

Elizabeth Leavy:Assistant Director, Sales

Ali Chadwell:Program Manager

Michelle Debevec:Marketing Consultant

Demystifying Unconscious Bias and How It Impacts Your Bottom Line

Priya Klocek: Facilitator Priya Dhingra Klocek is a business consultant, executive coach, mentor, and facilitator. Her mission is to help organizations manage and develop their most important assets: People.

Priya has more than 18 years of experience in the corporate sector. Her employers included Ashland Inc, Convergys, Great American Insurance, and Fifth Third Bank. More recently, she served as director of client services for Global Lead Management Consulting, which had clients in the entertainment, utility, healthcare, legal, and financial sectors.

Priya served in various roles and led several global projects during her corporate tenure. She conducted focus groups and 360° feedback sessions, and created and carried out a variety of leadership, cultural, and HR assessments. She was instrumental in the launch of Convergys in India. She was placed in charge of the language and cross-cultural training of employees in both India and the U.S.; the pattern she developed became the company’s standard for all new employees worldwide. She also was instrumental in the launching of Convergys in Europe and the Philippines. Priya expanded her role at Convergys into that of a coach and mentor who helped to bridge the communication and cultural gaps all across the organization.

Priya specializes in leadership development, change management, human resources, and diversity & inclusion (intercultural competence). She leverages her diverse background and work experiences to help her clients navigate and manage complex business issues at home and abroad. She designs solutions that are strategic and forward thinking, yet practical. Besides consulting, Priya is also affiliated with Xavier Universities, Xavier Leadership Center.

Priya is qualified and uses various tools in her practice including the Myers-Briggs Type Indicator® (MBTI®), the Intercultural Development Inventory (IDI), the EQ-i 2.0 / EQ 360 assessment, EIDI (Emotional Intelligence and Diversity), Social+Emotional Intelligence Profile, LEGOS Serious Play and several Creative Problem Solving tools.

She holds a bachelors degree in business from the College of Mount St. Joseph and a master’s degree in human resource development from Xavier University. She is a certified coach practitioner and in the Prosci Change Management methodology.

Demystifying Unconscious Bias and How It Impacts Your Bottom Line

What is Unconscious s Bias?How it impacts our

organizations?What can be done about

Unconscious biais?

Demystifying Unconscious Bias and How It Impacts Your Bottom Line

The Other “B” Word, BIAS• Mental shortcut• Prejudice in favor of or against

something• Developed from experiences,

stories, media, etc.

We are all hard-wired to have biases!!

Demystifying Unconscious Bias and How It Impacts Your Bottom Line

Why Do We Have Biases?Biological: Scientists estimate we are bombarded with 11 million pieces of information at any one time.

But our brain can only deal with 40-50 pieces of this information at a given time.

Our brain has too much to do!

Demystifying Unconscious Bias and How It Impacts Your Bottom Line

So, What Is Unconscious Bias?

A kind of prejudice you have that you aren’t aware of, that affects the kinds of impressions and conclusions that you reach automatically, without thinking. – Malcolm Gladwell, in Blink

Demystifying Unconscious Bias and How It Impacts Your Bottom Line

Presenter

Presentation Notes

Conscious Brain – used for new situations – rational, careful, analytical, slow, deliberate, understands exceptions Not efficient to use this every time – exposed to 11 million pieces of info – can only process 40 at one time Hidden Brain – takes over after the rules have been learned – automatic, fast, instant adjustments It can apply shortcuts to situations in which they don’t work Sometimes applies rules to complex situations inappropriately

Why Should We Care?

Demystifying Unconscious Bias and How It Impacts Your Bottom Line

Demystifying Unconscious Bias and How It Impacts Your Bottom Line

• Acknowledge the reality…• Better understand your

programming• Take the Implicit Association Test

www.implicit.harvard.edu

Demystifying Unconscious Bias and How It Impacts Your Bottom Line

What Can Your Organizations Do?• Educate your teams• Adapt • Review practices• Require competency training

Demystifying Unconscious Bias and How It Impacts Your Bottom Line

Questions???

We can chat online and answer your questions.Visit www.xavierleadershipcenter.com