8 ways to wow your customers to get more repeat business
TRANSCRIPT
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www.naturallyloyal.com
Defined Customer Service Values
Creating a Great First Impression
Staying on their Radar
Showing your Appreciation
Establishing Trust
Building your Reputation
Exceeding Expectations
1. How do you rate in each area?
2. Where do you excel?
3. What is it you do that’s so good?
4. Where could you do more?
5. What could you do?
6. What will you do?
7. With what objective?
8. When?
8 Ways to Wow Your Customers to keep them coming back for more
Leaving a Lasting Impression
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Ways to wow • Values
• Reputation
• Trust
• 1st impressions
• Exceed expectations
• Last impressions
• Appreciation
• Stay on their radar
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