8 things you must do to drive sharepoint user adoption
DESCRIPTION
As I explain in my Kindle eBook on Amazon.com, there are 8 things that you MUST do to drive user adoption of SharePoint in your organization. I've given this presentation at several SharePoint Saturdays throughout the South Eastern U.S. and have had great discussions with attendees regarding the challenges they are facing.TRANSCRIPT
Lee Reed
Principal Management Consultant
8 Things You Must Do to Drive SharePoint Adoption
INSERT PARTNER PHOTO
• SharePoint• Office 365• Organization
al Change Management
Georgia Tech MBA,
Management of Technology
Lee’s eBook:8
Things You Must Do to Drive SharePoint Collaboration
leereed.me
GYEONGBOKGUNG PALACE, SOUTH KOREA
8 Things You Must Do to Drive SharePoint User Adoption
Focus on SharePoint’s flexibilityEducate on the toolCommunicate contextRate collaboration maturityGive people a reason to visitCreate User AccountabilityDefine ‘Collaboration’Place SharePoint in the Flow
Focus on SharePoint's flexibility, allowing for rapid improvements
Users are used to “Beta”
People are resistant to change. Find out why!
Don’t try to boil the ocean
Allow the system to grow organically...with governance
Educate on the Tool
Train beyond the plateau..take it slow
Provide a sandbox for proof of concept experimentation
IT’s goal should be a handoff to the user community
Internal user groups. Don’t just attend, get involved.
Communicate the Context of SharePoint in the Environment
Is SharePoint replacing any existing systems?
Educate users on disaster recovery & backup plans
Executive management’s desired outcome?
“When do I use PeopleSoft/HRIS/CRM vs SharePoint?”
Rate your organization’s SharePoint Collaboration Maturity
84
710
6
Document storage
Some LAN Drive Replacement
Task Management
Storage
[Level One]
Information does not live elsewhere
Central repository
Trusted information
Storage
Information Creation
[Level Two]
Authoritative source
Focused solutions being addressed
Project mgmt, contract mgmt (lite apps)
Storage
Information Creation
Leveraging
[Level Three]
Multiple contributors
Value of solution is understood and fostered
Key Performance Indicators are socializedStorage
Information Creation
Leveraging
Sharing
[Level Four]
Workflows
Processes designed around SP capabilities
Full life-cycle solutions (heavy apps)Storage
Information Creation
Leveraging
Sharing
Process Enablement
[Level Five]
Give People a Reason to Visit
Keep information current, remove old content
Create SharePoint-only information
Think “SharePoint will support existing collaboration”
Tech isn’t the success, communication is the success
Foster a Culture of Collaboration
Create a culture of sharing successes using SharePoint
Highlight creative and interesting solutions
Scheduled meetings, new member presents each meeting
Add Content Owner responsibilities to job descriptions
Define what collaboration looks like in your environment
Share a specific business pursuit
Thought leaders should lead by example
“6 months from now, I am using SharePoint to…”
Place SharePoint ‘In The Flow’
Above Read-Only Intranet
In the Flow Business Enablement
Below Mimic Existing Business Silos
Enterprise 2.0 says You Can’t Drive User Adoption
‘Driving’ means same as ‘Push’ or ‘Pull’
Adaptation is based on feedback, tapping natural energies
Adoption comes from rigorous Adaptation
Enterprise 2.0 = Organic Growth
8 Things You Must Do to Drive SharePoint User Adoption
Focus on SharePoint’s flexibilityEducate on the toolCommunicate contextRate collaboration maturityGive people a reason to visitCreate User AccountabilityDefine ‘Collaboration’Place SharePoint in the Flow
Lee Reed
Principal Management Consultant
8 Things You Must Do to Drive SharePoint Adoption
INSERT PARTNER PHOTO
• SharePoint• Office 365• Organization
al Change Management
Georgia Tech MBA,
Management of Technology
Lee’s eBook:8
Things You Must Do to Drive SharePoint Collaboration
leereed.me
GYEONGBOKGUNG PALACE, SOUTH KOREA