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  • 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 1

    S.C Lee

    Product Manager

    SPA 500 Series Phones

    Many of the products and features described herein remain in varying stages of development and will be offered on a when-and-if-available basis. This roadmap is subject to change at the

    sole discretion of Cisco, and Cisco will have no liability for delay in the delivery or failure to deliver

    any of the products or features set forth in this document.

  • 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 2

    SPA500 Series IP Phone

    A family comprising of six IP phones, that are feature rich yet very affordable.

    What is it?

    Small businesses looking to transition from traditional phone Key System or PBX to an IP based solution.

    Who do they target?

    The Smart Business Communication System Cisco SPA 9000 An Open standard SIP-based IP Telephony System Asterisk, Broadsoft, Metaswitch and etc

    What do they work with?

  • 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 3

    Positioning Statement End Customer

    For Small Businesses who need affordably priced, reliable, stylish, and easy-to-use IP phones. The Cisco SPA500 Series is a complete portfolio of IP phones for small business with robust features that support Cisco Unified Communications 500 Series, Cisco SPA 9000, and hosted IP telephony scenarios that provide an intuitive, rich user experience with wideband audio to connect employees and offices, application support on the phone to enhance productivity, and encryption for enhanced security. Unlike competitive phones that dont support a full range of small business applications, expansion, and future growth, Cisco SPA500 Series IP Phones deliver a versatile array of features with investment protection that can help a small business succeed.

  • 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 4

    Introducing the SPA 500 Series Family

  • 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 5

    Phone Overview SPA501G SPA502G SPA508G SPA509G

    SPA501G SPA502G

    SPA 509G

    Fixed Function Keys, for Redial, Cancel, Conf and

    Transfer

    8 Line

    Paper Label Insert

    4 Line Keys

    4 SoftKey

    3.0 inch Backlit monochrome LCD

    Screen

    8 Line Keys

    12 Line Keys SPA504G

  • 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 6

    USB 2.0 Music Player

    USB 2.0 Digital Photo Frame

    Headset Bluetooth or 2.5 mm Stereo Headset

    Network Wired Ethernet with POE or 802.11g Wireless

    Unified Communications SPCP for UC500

    IP Telephony SIPv2 for SPA9000

    and 3rd pty Call Control

    SP Deployment - Management Secure Remote Provisioning and Remote Customization (RC)

    News Service RSS feeds (SIP)

    Corp. Directory access LDAPv3 (SIP) or Cisco XSI

    SPA525G Deployment Options

    Receptionist phone (SIP only) Up to 2 SPA500S attendant Console

    Note to scripter: we added this slide 6 after the initial webex recording; see

    separate slide 6 webex recording for the audio that goes with this slide.

  • 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 7

    Cisco SPA500 Series Positioning

    Office Employee

    SPA 508 / 509

    SPA 525

    SPA 501

    SPA 502 / 504

    Dynamic Softkeys, Line Keys and Monochrome Backlit Display

    Pe

    rfo

    rma

    nc

    e a

    nd

    Sc

    ala

    bil

    ity

    Full-duplex Speakerphone, Integrated Ethernet switch port, Wideband audio, AUX port for up to two expansion module, Monochrome Backlit Display, Supports SIP and SPCP

    IP Phones

    Retail Desk or

    Break Room

    Deployment

    Options

    Executive Admin and

    Manager

    Paper label

    Buttons on phone:

    SPA 501: 8

    Buttons on phone:

    SPA 502: 0

    SPA 504: 4

    SPA 502

    SPA 504 SPA 501

    SPA 508

    SPA 509

    Buttons on phone:

    SPA 508: 8

    SPA 509: 12

    Buttons on phone:

    SPA 525: 5

    WiFi, Bluetooth,Color LCD, and MP3 Music

    Player

    SPA 500S MB 100

    PA 100

    Accessories

  • 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 8

    Phone Solutions Supported by Cisco 500 Series Phone

    Asterisks / Open Source

    Hosted IP Telephony

    Broadsoft, Metaswitch and etc

    Cisco Unified Communications Manager

    Cisco Unified Communications 500 Series

    Cisco Unified Communications Manager Express

    SPA 9000

    Cisco Unified Communications Manager Business Edition

    Capacity

    Price

  • 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 9

    Differences Between SPA50xG Phones

    Model SPA501G SPA502G SPA504G SPA508G SPA509G

    3 Inch Backlit Monochrome LCD Screen N Y Y Y Y

    Paper Label Insert Y N N N Y (Four Keys Only)

    Line Keys 8 1 4 8 12

  • 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 10

    SPA 50xG Key Feature List - Hardware

    Connectivity

    2 Ethernet 10/100 Mbps ports

    802.3af Power over Ethernet

    2.5 mm stereo headset connector

    AUX port ( SPA932 or SPA500S attendant console)

    Kensington lock support

    Usability

    4, 8 or 12 Tri-color LEDs line keys *

    4 Softkey buttons **

    Message Waiting Indicator Light

    4-way navigation key **

    12 button dial pad

    Dedicated Illuminated buttons for Mute, Headset and Speakerphone

    Dedicated buttons for Volume, Hold, Menu settings and Voicemail access

    Media

    Monochrome Backlit 128 x 64, 3.0inch LCD **

    High quality audio handset

    High quality Full Duplex hands free speaker phone

    Accessibility

    Hearing Aid Compatibility (HAC)

    Support Calls between TTYs

    5 key nib

    Optional accessories

    PA100 Optional Power Adapter

    MB100 Wall mounting kit

    Third party compatibility

    GNNetcom/Jabra and Plantronics Wired Headset support

    * Applicable to only SPA504, 508 and 509 ** Applicable to only SPA502, 504, 508 and 509

    PC Port POE WAN Port

    Aux Port For Side

    Car

    Kensington Lock

  • 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 11

    SPA50xG Key Feature List Software i User Features

    Up to 12 lines with independent Configuration and registration **

    Menu driven user interface

    Call Logs for Made, answered and missed calls (60 each)

    On-hook, Hot line and Warm line dialing

    Automatic Redial and redial from call logs

    Speed dialing

    Called number with directory name matching

    Personal directory (100 entries)

    On-hook default Audio Configuration (Speakerphone/headset)

    Date and time with Daylight saving support

    Accessibility

    Reset Volume to default level at every use

    Visual or audible status indications (HOLD, Mute)

    Call Control and Audio features

    Cisco VoIP Call Control (shipped in +12M ports)

    Cisco SPA SIP stack

    Cisco SPCP CC protocol for SBCS/UC500

    Basic CC HOLD, Call Waiting, Caller ID (Block), Mute, Call Forward (NA, Unconditional, Busy), transfer (Assisted, Blind, Line), Conferencing (hosted and local), Visual Message Waiting Indicator, Call Back on Busy

    Business CC Music on Hold, Shared Line, DND, Call pickup (Selective and group), Parking, Intercom, Broadcast Paging, ACD, Extension Mobility (SIP only)

    Configurable per-line dial plan support

    IP dialing support

    Distinctive ringing

    Supplementary Services Feature Activation and Announcement codes

    Individual Volume setting for each audio path (handset/headset/speaker)

    Audio: G.711 A/u, G.726, G.729ab, G.722 ** Applicable to only SPA 509

  • 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 12

    SPA50xG Key Feature List Software ii

    Provisioning

    Web UI for local provisioning

    DHCP-based Plug and Play Provisioning

    Remote Customization (RC) Plug and Play

    TFTP/HTTP/HTTPS Secure Remote Provisioning

    Remote In-service Firmware Upgrade

    XML configuration files

    Up to 256 bit AES Encryption of Configuration files (OpenSSL)

    Asynchronous notification of Upgrade Availability via SIP notify

    Optionally requires admin password to reset unit to factory default

    Business Applications

    LDAPv3 Corporate Directory Search **

    Cisco XML-based Corporate Directory **

    Customizable logo and screensaver **

    SIP Third party call control for Server based applications

    Cisco XML API Support for Advance applications

    ** Applicable to only SPA502, 504, 508 and 509

  • 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 13

    SPA50xG Key Feature List Software iii

    Networking

    NAT Support: STUN, External Static IP mapping

    DNS SRV and Multiple A Records for Proxy Lookup and redundancy

    Security

    Password protected Web UI (User and admin)

    SIP over TLS

    SRTP

    SIP Server message Authentication Challenge

    HTTP Digest Encrypted Authentication via MD5

    Built-in SSL Certificates for HTTPS provisioning

    Quality of Service

    DiffServ DSCP Packet marking, independent for SIP and RTP

    802.1 q/p COS frame tagging

    Media loopback for Quality of Service monitoring

    Syslog, Debug, report generation (RTCP and stats in BYE message) and Event logging

    Interoperability

    SIPv2 (RFC3261) compatibility with major softswitch vendors

    SIP Business packages interoperability with Cisco SPA9000 Voice System, Broadsoft Broadworks, MetaSwitch and other application servers

    LDAP Interoperability with OpenLDAP and Microsoft Active Directory Servers

  • 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 14

    Cisco SPA500 Series IP Phones Family

    Price

    Fea

    ture

    s

    SPA502G

    SPA504G

    SPA508G

    SPA509G

    12 Line Backlit Display (B&W)

    8 Lines Backlit Display (B&W)

    4 Lines (Max) Backlit Display (B&W)

    1 Line Backlit Display (B&W)

    SPA501G

    8 Lines 4 Fixed Function Keys No Display

    All Phones Have Support for: - SPCP and SIP Support

    - Speakerphone (Full Duplex)

    - Wideband Audio (G.722)

    - PoE 802.3af - FE PC Port (10/100BaseT)

    - Multi-Language Localization

    - Up to Two 32 Button Side Cars (SPA500S)

    SPA525G

    5 Lines (Max) Color Display (Hi-Res) WiFi Client Bluetooth (Headset) 5 Programmable Keys

    Sidecar for SPA500 Family Phones 32 Programmable Keys No Display (Paper) Up to 2 Supported per SPA500 Phone Powered by IP Phone

    SPA500S

    New Sidecar

  • 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 15

    SPA500 Family Key Selling Features Full Duplex Speakerphone with Enhanced Speech Technology

    Support for Wideband Audio (G.722)

    Support For Up to Two 32 Button Side Car Modules

    PC Port and 802.3af Capable WAN Port

    High Resolution Backlit 128 x 64 LCD Screen **

    Phone MMI Localization ( 19 Languages Available ) **

    Integrated Cisco XML Browser for Advanced Applications **

    Support for SIP or SPCP Protocols

    ** Applies only to SPA502, SPA504, SPA508 ,SPA509

  • 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 16

    Ordering Information Cisco Small Business Pro SPA500 Series IP Phone s

    Cisco SKU Description

    SPA501G Cisco 8 Line IP Phone with PoE and PC Port

    SPA502G Cisco 1 Line IP Phone with Display, PoE and PC Port

    SPA504G Cisco 4 Line IP Phone with Display, PoE and PC Port

    SPA508G Cisco 8 Line IP Phone with Display, PoE and PC Port

    SPA509G Cisco 12 Line IP Phone with Display, PoE and PC Port

    SPA525G Cisco 5 Line IP Phone with Color Display, PoE and PC Port

    SPA525G-RC Cisco Small Business Pro SPA525G with Remote Customization (Service provider use only)

    SPA 500 Series IP Phone Accessories

    MB100 Wall-mount brackets for SPA5xx, CP5xx and SPA9xx

    PA100-NA Power supply for SPA5xx, CP5xx and SPA9xx-5V/2A (NA Style Plug)

    PA100-UK Power supply for SPA5xx, CP5xx and SPA9xx-5V/2A (UK Style Plug)

    PA100-EU Power supply for SPA5xx, CP5xx and SPA9xx-5V/2A (EU Style Plug)

    PA100-AU Power supply for SPA5xx, CP5xx and SPA9xx-5V/2A (AU Style Plug)

    WBP54G 802.11b/g Wireless Bridge

    Cisco Small Business Pro SPA500 Series IP Phone Support Contract

    Cisco SKU Description

    CON-SBS-SVC1 3YR Small Business Pro Support Service

  • 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 17