Functional Expressions

Starting the Communication

Every nurse or midwife needs a communication skill. When you communicate to a stranger, patient, doctor, or medical staff, you need some expressions to start your conversation.

Functional Expressions

It is some important words, phrases, or sentences that are used daily wherever we are, it depends on

our profession

Useful Expression for NurseHello!Hallo!Good morning, Mr. Brown.Selamat pagi Tuan Brown. How are you today Mrs. Sarah?Bagaimana kabar anda hari ini Ny. Sarah? What is your complaint?Apa keluhan Anda?

Functional Expressions

Untuk maksud yang sama bolehmenggunakan: What's wrong with you? What's the matter with you? What's troubling you?

Have you taken your medicine?Sudahkah Anda minum obat?Sleep well, Mr. Rahmat?Selamat tidur Tuan Rahmat.I hope you will get well soon.Saya harap Anda segera sembuhCan I ask you something?Boleh saya bertanya sesuatu kepada Anda?Does it hurt here?Apakah sakit di sini?How long have you felt like this?Sudah berapa lama Anda merasakannya?

Let me examine you, Mrs. Brown.Mari saya periksa. Ny. Brown.Good bye, see you.Selamat tinggal, sampai jumpa.

Functional Expressions

Useful Expression for Patient♦ Good morning, nurse.Selamat pagi, Suster.♦ I am fine, and you?Saya baik-baik dan bagaimanadengan Anda?♦ I am really unwell.Saya merasa tidak enak badan.

♦ I feel like vomiting.Rasanya saya ingin muntah.♦ Ouch! it's very painful.Aduh sakit sekali♦ Please don't be angry.Mohon jangan marah.♦ You are very kind, nurse. Anda sangat baik, Suster,I have got headache.

Saya sakit kepala.• Thank you, nurse.Terima kasih, Suster.

Untuk maksud yang sama boleh menggunakan: ♦ I really feel in bad shape. • I really don't feel well. • I am going to be sick.

Dialoguenurse and her patient in the roomn: nurse p: patientn : Hello, Good morning Mr. Rahmad, how are you?p : I’m fine thanksn : So, how do you feel Mr. Rahmad?p : I think there is something wrong with my stomach.

every time I eat I feel like vomiting. I really feel unwelln : How long have you felt like this?p : for about two daysn : have you taken any medicine?p : No, I haven’t nurse!n : Ok!, let me examine you, Mr. Rahmad, lie down here

Dialoguemidwife and her patient in the roomm : midwife p: patientm : Hello, Good evening mom, how are you?p : I’m not feeling well momm : What do you feel? You look so pale p : I have headache and feel like vomiting. Every eveningm : How long have you felt like this?p : for about three daysm : Ok!, let me examine you, let me check your blood

pressure and tapping sound of your heartp : I’m nervousm : Don’t be afraid, you will be ok and get well soon after I

give you medicine

Present perfect( sudah/ telah )I, you, they, we : have + verb 3he, she, it : has + verb 3eat ate eaten makanmeet met met bertemuhave to had to had to harustreat treated treated merawathospitalize hospitalized hospitalized obnamehave had had mempunyaitranslate into English!1. sudahkah anda makan siang?2. ma’af, saya belum bertemu dokter3. apakah anda pernah obname di rumah sakit?4. saya telah mempunyai penyakit hipertensi (hypertension)5. saya telah merawatnya sementara waktu (for a moment)

Answer key:1. had-lunch-have-you-?2. sorry, … yet3. … ever … in the hospital?4. …5. …

Build the dialogue with your partner based on the situation bellowNurse or midwife enters the patient’s room for asking her/his condition

Functional Expressions

ADMISSION

Before entering a hospital, a patient is given a n admission form. It is used to obtain information about the patient. In order to determine a patient goes to appropriate ward based on a temperature chart, a case history sheet, and care report

Functional Expressions

ADMISSION

Useful ExpressionWelcome, Mr. Harry.Selamat datang. Tuan Harry.I'll show you your room, now.Saya akan menunjukkan ruangan anda sekarang.I'd like to ask you some questions. Saya ingin bertanya beberapa pertanyaanHave you ever been in a hospital?Apakah Anda pernah dirawat di rumah sakit?When was the last time you were hospitalized?Kapan Anda terakhir kali dirawat di rumah sakit?Have you had any operation?Apakah Anda pernah dioperasi?

Functional Expressions

Are you allergic to anything? Apakoh Anda alergi terhadap sesuatu?Do you use hearing aid?Apokah Anda menggunakan alat bantu pendengaran?Do you smoke? How many cigarettes in a day?Apakah Anda merokok? Berapa batang rokok dalam sehari?Could you tell me about your illness?Mohon ceritakan tentang penyokit Anda?What medicine have you taken at home?Obat apa yang telah Anda minun di rumah?Do you want a religious service?Apakah anda ingin pelayanan spiritual/agama?

NURSING INSTRUCTIONUseful ExpressionsI'd like to check your body.Saya ingin nemeriksa badan Anda.Sit down, please.duduklahRaise your arms, please.Angkat lenganmu.We would like to make the beds, please get up.Kami ingin merapikan kasur Anda. bangunlah.Can you get up alone?Dapatkah Anda bangun sendiri?Move your head, please.Gerakan kepala andaCould you stand up!Dapatkah anda berdiriNow, lift your leg, please.Sekarang. angkat kaki Anda!Would you bend your back, please.Mohon bengkokkan punggung Anda.Lower your foot, please.Turunkan kaki Anda.

NURSING INSTRUCTION

Would you mind opening your mouth?Coba buka mulut Anda?All right, put out your tongue, please.Baiklah, julurkan lidah anda.Now, say ah! Sekarang, ucapkan ah!Could you touch your toes?Sentuhlah jari kaki anda.Last but not least, would you mind wriggling your fingers,Terakhir, gerakkan jari-jari Anda.Lie down, please. Berbaringlah.Roll your sleeve up, please.Gulung lengan baju Anda.

NURSING INSTRUCTION

Hold your breath in, please.Tahan nafas Anda.Take your dress off. please.Bukalah bqju Anda.Keep your eyes shut, please.Tetaplah pejamkan mata Anda.Are you allergic to anything?Apakah anda alergi terhadap sesuatu?

Practice!Make 5 questions and answers to obtain information from your patient

PROCEDURES

Useful ExpressionFirst...Pertama ...Second ...Kedua...Then ...Kemudian ...Take the ...Ambil ... Insert ...Masukan ...After that ...Setelah itu …

Move ... Pindahkan ...Sneeze ... Bersin ... Make it ...Buat jadi ...Pull away ...Tarik ...Press ...Tekan...Finally ...Akhimya ...

Example :To give hypodermic injection, you must; the first, prepare the equipment, take syringe of one or two milliliter needles of seventeen or twenty size, and alcohol swab from CSSD (central sterile supplies department), the second, check the dosage and then the cylinder for air, then clean the injection site on upper arm with alcohol swab, after that get grasp one inch of skin and fatty tissue between your thumb and fingers, and I’d insert the needle into the skin at a 45 degree angle quickly then pull back the plunger to see if the needle of syringe for blood return, if blood returns, withdraw the needle from the skin, apply pressure to the site for about 2 minutes prepare new medication and begin procedure again.Well I hope you can do it well.

Contoh :Untuk memberikan suntikan hypodermic, anda harus; pertama, siapkan perlengkapannya, ambil spuit 1 atau 2 mililiter jarum ukuran 17 atau 20 , dan kapas alkohol daribagian penyediaan perlengkapan seteril pusat, kedua, periksa dosisnya dan kemudian silinder udara, kemudianbersihkan sisi injeksi bagian lengan atas dengan kapasalkohol, setelah itu pegang kulit dan jaringan lemak denganibu jari dan jari-jari tangan, dan tusukkan jarum kedalamdengan sudut 45 derajat secara cepat lalu tarik kembaliplungernya untuk melihat apakah ada darah yang terisap, jikadarah terisap, tarik jarum dari kulit dan tekan bekas tusukanselama kira-kira 2 menit, lalu siapkan obat baru dan mulailahprosedur ini kembali.Saya harap anda dapat melakukannya dengan baik.

GIVING ADVICE

Useful ExpressionsI'd like to suggest you that.....Saya ingin menyarankan Anda bahwa ....Why don't you.....Bagaimana kalau anda......It's better for you to ....Sebaiknya Anda......My suggestion is.....Saran saya adalah.....I think you should.....Saya pikir Anda sebaiknya......

I suggest you to......Saya sarankan Anda untuk ......The best way to do is......Jalan yang terbaik adalah......If you ask my advice, you have to......Jika anda minta nasihat saya, Anda HarusYou should......Seharusnya Anda......

Example : - “I’d like to suggest you that you should

stop smoking as soon as possible because it is very dangerous for your lungs”

- “My suggestion is, keep your condition health, drink much fresh water, and do little exercise every morning”

(make one example by your selves)

GIVING DIRECTION

Useful ExpressionsCan you show me the way to admission department please?Dapatkah Anda menunjukkan jalanke bagian pendaftaran pasien?

It's not too far to walk from here.Tidak terlalu jauh berjalan dari sini. Go straight ahead.Jalanlah lurus.Go across this corridor.Seberangilah koridor ini

You can’t miss it.Anda pasti akan menemukannya.Which way must I take to get to orthopedic ward.Jalan mana yang harus sayatempuh ke bangsal orthopediYou get to an intersection. Anda sampai di perempatan.

GIVING DIRECTION

Mosque : masjid turn right : belok kananChurch : gereja turn left : belok kiriNunnery : wihara straight on : lurusShrine : pura go on : terusBridge : jembatan crossroad : perempatanFence : pagar three junction : pertigaanGate : gerbang side walk : trotoarBorder : perbatasan dead alley : gang buntuFace : menghadap highway : jalan rayaRight side : sebelah kanan bend : tikunganLeft side : sebelah kiri narrow street : gangOne line : satu arahTraffic circle : bundaranChina temple/ pagoda : kelentengPillar, monument : tugu

GIVING DIRECTIONAcross : di seberang

Get to : tiba

Arrive : tiba, sampai

Go up the staircase : naik tangga

Go along : susuri

Central hospital : rumah sakit pusat

Visitor : pengunjung

Drug store : apotek

Go down the staircase : turun tangga

Through surgical room : lewat ruang bedah

Corridor : jalan beratap yang

menghubungkan gedung

Past the recovery room : lewat ruang pemulihan

Take the elevator to the -

second floor : naik lift ke lantai

dua

GIVING DIRECTION

Dialogue

A visitor is at Medical Hospital. She is asking a nurse the

way to patient ward, in Anggrek Room.Seorang pengunjung di Rumah Sakit Medical sedang bertanyakepada seorang perawat jalan menuju bangsal pasien di RuangAnggrek.

(ma’af, dapatkah anda menunjukkan jalan menuju ruang anggrek)

Nurse : Of course, it is only about three minutes walk from

here. Well, first go straight through this corridor, and

then if you find three junction beside drug store you

turn left and go on, for about 25 meters you can turn

right and Anggrek Room is at the right side.

GIVING DIRECTION(tentu saja, hanya 3 menit berjalan dari sini. Begini ya, pertamalurus saja melewati koridor ini, apabila anda menemukanpertigaan di samping apotek, belok kiri dan terus saja, sekitar 25 m anda belok kanan dan ruang anggrek berada di sebelah kanan)

Visitor : Where am I now?(sekarang saya ada di mana?)

Nurse : You are in emergency room now.(anda sekarang berada di ruang gawat darurat)

Visitor : Thanks a lot for your information(terimakasih banyak atas informasinya)

Nurse : You are welcome, have a nice visit.(sama-sama, semoga kunjungan anda menyenangkan)

GIVING DIRECTION

Drug

Store

Emergency

Room

Anggrek

Room

MEDICAL

HOSPITAL

GIVING DIRECTIONMAWAR

1 2 3

ANGGREK1 2 3

DRUG STORE

CORPSE ROOM

CANTEEN

ICU ROOM1 2 3

ADMISSION ROOM

OPERATION ROOM

DOCTORS ROOM

NURSES ROOM

CSSD

ADMINISTRATION ROOM

X-RAY RECORDS

MEDICAL RECORDS

Miss. Mazarin

Mr. Mahmud

Mrs. Jasmine

GIVING DIRECTION

Excuse me, can you show me the way to go to? :From SMH to Public Garden.

From SMH to Baptis Hospital.

From SMH to Gambiran Hospital.

GIVING DIRECTION

Excuse me, can you show me the way to go to? :From SMH to Public Garden.

From SMH to Baptis Hospital.

From SMH to Gambiran Hospital.

OFFERING SOMETHINGUseful ExpressionsWhat would you like to eat...Mr. John?Anda ingin makan apa ...Tn. John? What would you like to drink?Anda ingin minum apa? I have coffee, tea and milk.Saya punya kopi, teh dan susu.I'd like to have plain rice.Saya ingin nasi putih. Please do not drink, eat or smoke after midnight. Mohon jangan minum. makan ataumerokok setelah tengah malam.

You must have an empty stomach tomorrow morningAnda harus mengosongkan perutbesok pagiCan I help you?Dapatkah saya membantu Anda?Let me shave you moustache.Biar saya cukur kumis AndaLet me cut your nails.Biar saya potong kuku Anda.Do you want me to comb your hair?Apakah Anda ingin saya menyisirrambut Anda?

Patient ExpressionsNurse, I am not comfortable.Suster, saya rnerasa tidak nyaman.This position is not comfort for me.Posisinya tidak enak untuk saya.Nurse, I cannot move my legs.Suster. saya tidak dapat menggerakkan kaki saya.Please, clean my dental plate. Mohon bersihkan plat gigi saya.Can you do it by yourself?Dapatkah Anda melakukannya sendiri?Do you like it....Mr. Arif?Apakah Anda menyukainya ....Tuan Arif?Do you want anything else?Apakah Anda ingin yang lain?Why don't you eat Madame?Mengapa Anda tidak makan?

Be careful, the soup is still hot!Hati-hati. sopnya masih panas!Please chew it well.Kunyahlah dengan baik.I have no appetite today, nurse.Saya tidak nafsu makan hari ini. suster.I don't eat pork.Saya tidak makan daging babiI am a vegetarian, please don't give me meat.Saya seorang vegetarian, mohon jangan beri saya daging.

BreakfastSarapan

Coffee, Cocoa and milk : Kopi, coklat dan susuWhite bread : Roti tawar putihPorridge : BuburButter : MentegaJam : SelaiCheese : KejuHoney : MaduFried rice : Nasi goreng

Morning SnackKudapan

: Kopi dan susu : Coffee or milk : Susu masam dan yogurt : Sour milk and

yogurt : Roti manis : Sweet white bread : Roti kroisan : Croissant : Buah : Fruit

LunchMakan Siang

SoupMeat dish and riceVegetables'PotatoesFish Chicken

SupHidangan daging dan nasiSayuranKentangIkanAyam

Dinner(Makan Malam)

Meal dish with garnishingSaladSweet dish with stewed dishSlice sausageSalad and bread

: Hidangan daging dan hiasan: Salad: Hidangan dan direbus: Sosis iris: Salad dan roti

NURSING DOCUMENTATIONUseful QuestionsAsk your partner to answer the following questions.• Could you tell me your complete name?Dapatkah Anda mengatakan noma lengkap Anda?• What is your chief complaint?Apa keluhan utama Anda?•What's your religion?Apakah kepercayaan/ agama Anda?•Do you smoke?Apakah Anda merokok?•Are you feverish?Apakah Anda demam? •Do you drink alcohol?Apakah Anda minum alkohol?

Have you stopped smoking? Apakoh Anda sudah berhenti merokok?Could you tell me about your family?Dapatkah Anda menceritakan tentang keluarga Anda?How many brothers and sisters do you have?Berapa saudara laki-laki dan saudara perempuan Anda?Are you married?Apakah Anda sudah menikah? What is your father's name?Siapa nama ayah Anda?Have you ever suffered from a certain diseases?Apakah Anda pernah menderita penyakit tertentu?Are you allergic to certain foods?Apakah Anda alergi terhadap makanan tertentu?

How are you bowel habits? Bagaimana buang air besar Anda? What about your bladder habits?Bagaimana buang air kecil Anda? Do you pass water frequently?Apakah Anda sering berkemih?Are you pregnant?Apakah Anda sedang hamil?