7cs of effective communication
TRANSCRIPT
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By Akanksha Jain
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Communication-Exchange of information. Types of communication
Verbal communicationOral communicationWritten communication
Non-verbal communication
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Demands the use of simple language and easy sentence.It avoids misunderstanding and save time.
Features-1.Conventional words.2.Unity of idea and sequencing.3.Exact,appropriate and concrete words.4.Right level.5.Punctuation and accuracy.
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Convey in least possible words without forgoing the other C’s communication.
Features-1.Time saving and Cost saving.2.Underlines and Highlights.3.Short and Essential message.4.Appealing and comprehensible.5.Non-reptitive in nature.
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Must be complete and convey all facts.
Features-1.Reputation of an Organization.2.Cost saving.3.Additional information.4.Better decision making.
Check for 5W’s and H, what,when,why,who,Where and How.
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“Stepping into the shoes of others”.
Features-1.you approach2.Exhibit interest and stimulate a positive reaction.3.What is possible rather than what is impossible.
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No Grammatical error.
Features-1.Exact,correct and well-timed.2.Boost up the confidence level.3.Greater impact on the audience.4.Precision and accurateness.5.Appropriate and correct languge.
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Being particular and clear.Features-
1.Specific facts and figures.2.Makes use of words that build the reputation.3.Not misinterpreted.
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Strengthen present relation.
Features-1.Both view points as well as feelings of the receiver.2.Positive and focused.3.Showing respect .4.Not at all Biased.
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Hence with all this given explaination we understand that seven C’s are very much important as far as communication is concerned, whether it is written or oral communication.
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