7 ways to know what your users really think
TRANSCRIPT
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Hi
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Guerilla Product
When the users are not there yet…
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Getting more responses from users
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Best subject lines
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The shorter the better
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Best emails
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Keep it personal
• Make them feel they’re speaking to a real person • Personal signature • Specific industry
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Groovehq.com/blog
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Intercom.io
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Cold emails
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One ‘call to action’
Ask specifically for what you need, don’t try to it cover up
Why now?
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online surveys
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Tell users why they’re asked to fill out the survey
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How to ask questions
Many users don’t remember exactly what you do or certain features
“How likely would you be to enroll in CookieDirect?”
VS
“CookieDirect is a baked goods delivery service that sends fresh baked cookies straight to your door every Monday night. How likely would you be to enroll in CookieDirect?”
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How to ask questions
Use open questions
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online chat
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Using giveaways/ discounts to get feedback
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