7 types of content for building customer loyalty
DESCRIPTION
These are a just a few types of content you can turn your energy toward when you want to invest in your customers and build loyalty.TRANSCRIPT
BigDoor
7 TYPES OF CONTENT THAT
HELP BUILD CUSTOMER LOYALTY
1. CREATE CONTENT THAT BUILDS TRUST
BUFFER: HONESTY IS IMPORTANThttp://open.bufferapp.com/buffer-has-been-hacked-here-is-whats-going-on/
2. CREATE CONTENT THAT TELLS YOUR STORY
CHIPOTLE: FOCUS ON YOUR WHYhttp://www.scarecrowgame.com/
3. CREATE CONTENT THAT ASKS THEIR OPINION
MODCLOTH: ASKS CUSTOMERS WHAT THEY
WANThttp://www.modcloth.com
4. CREATE CONTENT THAT SHOWS YOU ARE LISTENING
TRELLO: ASK THEM WHAT THEY WANT BUILThttp://www.trello.com
5. CREATE CONTENT THAT SPOTLIGHTS CUSTOMERS
DUNKIN DONUTS: FAN OF THE WEEKhttps://www.facebook.com/DunkinDonutsUS
6. CREATE CONTENT THAT REMINDS THEM YOU’RE
HUMAN
WISTIA: PEOPLE BEHIND THE BRANDwww.wistia.com
CREATE CONTENT THAT MAKES THEM SMILE. [PEOPLE LOVE TO SMILE.]
SPACENEEDLE: MOMENTS OF VISUAL DELIGHThttp://www.spaceneedle.com/home/
OKAY LET’S WRAP THIS PARTY UP