7. policy update.ppt [read-only] - mi health

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2/7/2011 1 Policy Update Policy Update Li d Di Li d Di Linda Dingerson Linda Dingerson Policy Coordinator Policy Coordinator Civil Rights Training Civil Rights Training Blackboard Training is no longer available Blackboard Training is no longer available Wb Wb b d dl ill b l d b d dl ill b l d Web Web-based module will be placed on based module will be placed on MDCH WIC website at: MDCH WIC website at: www.michigan.gov/wic www.michigan.gov/wic Information for Information for WIC Providers WIC Providers Document staff training completion in MI Document staff training completion in MI- WIC WIC WIC WIC – Staff Information screen Staff Information screen – Staff Training Staff Training

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Page 1: 7. Policy Update.ppt [Read-Only] - MI Health

2/7/2011

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Policy UpdatePolicy Update

Li d DiLi d DiLinda DingersonLinda DingersonPolicy CoordinatorPolicy Coordinator

Civil Rights TrainingCivil Rights Training

Blackboard Training is no longer availableBlackboard Training is no longer availableW bW b b d d l ill b l db d d l ill b l dWebWeb--based module will be placed on based module will be placed on MDCH WIC website at: MDCH WIC website at: www.michigan.gov/wicwww.michigan.gov/wic Information for Information for WIC ProvidersWIC Providers

Document staff training completion in MIDocument staff training completion in MI--WICWICWIC WIC –– Staff Information screenStaff Information screen–– Staff TrainingStaff Training

Page 2: 7. Policy Update.ppt [Read-Only] - MI Health

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taff Information

*Select the desired staff member *Click Go*Click on the Staff Training button*Click on the Staff Training button

Recording Civil Rights TrainingRecording Civil Rights Training*Add a row*Select Training Date*Select Type of Training*Enter Test Score on Note

Test Score = 90%

*Enter Test Score on Note

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Memoranda of UnderstandingMemoranda of Understanding

Completed Memoranda of Understanding:Completed Memoranda of Understanding:–– WIC/ImmunizationWIC/Immunization–– WIC/Childhood Lead Poisoning PreventionWIC/Childhood Lead Poisoning Prevention–– WIC/Dept. of Ed (Focus:HOPE)WIC/Dept. of Ed (Focus:HOPE)

Documents placed on MDCH WIC websiteDocuments placed on MDCH WIC website Documents placed on MDCH WIC website Documents placed on MDCH WIC website at at www.michigan.gov/wicwww.michigan.gov/wic–– Listed as Exhibits to Policy 1.03 ConfidentialityListed as Exhibits to Policy 1.03 Confidentiality

Proof of IdentityProof of Identity--ClarificationClarification Need to provide Need to provide

PHYSICAL proof of PHYSICAL proof of

Immunization Immunization RecordRecord

Pay stubsPay stubs

Birth CertificateBirth Certificate Voter Voter Registration Registration

Hospital RecordHospital Record/Crib Card/Crib Card

DHS ID (MiDHS ID (Mi--Health, Bridge Health, Bridge pp

Identity at initial Identity at initial certification for:certification for:–– New clientsNew clients–– New Authorized New Authorized

personspersons

/Crib Card/Crib CardCard)Card)

Health Health Insurance IDInsurance ID

Student ID cardStudent ID card

Social Security Social Security cardcard

Work ID cardWork ID card

Photo IDPhoto ID WIC Bridge WIC Bridge CardCard

Can accept any of the Can accept any of the following:following:

CardCard

Driver’s LicenseDriver’s License/State ID/State ID

WIC/WIC WIC/WIC Overseas IDOverseas ID

Passport/Passport/Immigration Immigration paperspapers

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Short Certification ResolutionShort Certification ResolutionClient returns with necessary proof or proof becomes Client returns with necessary proof or proof becomes available through Netwerks or MIavailable through Netwerks or MI--Health Benefits Health Benefits ggverificationverification

1.1. Document required verificationDocument required verification2.2. Go to Cert Action Screen and remove reason for Go to Cert Action Screen and remove reason for

termination and zero out term date. Add to note field termination and zero out term date. Add to note field date and documentation provided along with staff date and documentation provided along with staff name.name.

3.3. Issue benefitsIssue benefits

1. Document required verification1. Document required verification

Page 5: 7. Policy Update.ppt [Read-Only] - MI Health

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Remove Term ReasonRemove Term Reason

2. Update Cert Action Screen2. Update Cert Action Screen

Short Cert 01/27/2011 No proof of income records. 2/15/11 – Client returned with income documentation, short cert extended. T Riemenschneider

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3. Provide NE/Issue Benefits …3. Provide NE/Issue Benefits …

Remaining Old PoliciesRemaining Old PoliciesPolicy Number Policy Effective Date Issue Date

1.01 Use of Policy and Procedure Manual 1/20/92 1/20/92

1.02 Overview of the WIC Program 10/1/05 10/1/05

1.09 Management Evaluation 2/1/07 1/16/07

1.10 Records Retention and Destruction 12/6/91 12/6/91

1.11 Local Agency Staffing 7/26/99 7/26/99

2.04 Medical and Nutritional Risk Criteria for WIC Eligibility 10/1/07 9/1/07

Posted on MDCH WIC Website at:Posted on MDCH WIC Website at: Posted on MDCH WIC Website at: Posted on MDCH WIC Website at: www.michigan.gov/wicwww.michigan.gov/wic Information for WIC Information for WIC ProvidersProviders–– Links to WIC Provider Information andLinks to WIC Provider Information and–– MIMI--WIC Policy ManualWIC Policy Manual

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Looking AheadLooking AheadLooking AheadLooking Ahead

What is the State Working On?What is the State Working On?

Revised WIC Laboratory ManualRevised WIC Laboratory Manual

Current WIC Lab Manual Revised 2002Current WIC Lab Manual Revised 2002

Expected Publish Date: Late SpringExpected Publish Date: Late Spring

If you are performing Hematocrits in your If you are performing Hematocrits in your l l dl l dclinic, please contact Linda Dingerson at:clinic, please contact Linda Dingerson at:–– [email protected]@michigan.gov

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New PolicyNew PolicyNew PolicyNew PolicyDevelopmentDevelopment

Coming in APRIL!! Coming in APRIL!! Improved System SecurityImproved System Security

MIMI--WIC Changes:WIC Changes:–– Access to MIAccess to MI--WIC changing for new usersWIC changing for new users

–– Confidentiality/Security Agreements will be in Confidentiality/Security Agreements will be in MIMI--WICWICMIMI WICWIC

No longer will have requirement for employee No longer will have requirement for employee signature on MIsignature on MI--WIC System User Security and WIC System User Security and Confidentiality StatementConfidentiality Statement

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Related Policy ChangesRelated Policy Changes

R l P i iR l P i i Roles Permissions:Roles Permissions:–– State role request procedureState role request procedure–– Periodic review of assigned rolesPeriodic review of assigned roles

Guidance for Coordinators for managing and Guidance for Coordinators for managing and reviewing role assignmentsreviewing role assignments–– PrePre--defined reports to manage role assignmentsdefined reports to manage role assignments

Guidance for investigating allegations of Guidance for investigating allegations of employee fraud and abuseemployee fraud and abuse

Employee ComplianceEmployee Compliance

Do NOT document employee allegations/investigations

In MI-WIC

All employees will be required to sign an All employees will be required to sign an Employee Signature form acknowledging Employee Signature form acknowledging Conflict of Interest and Employee Fraud Conflict of Interest and Employee Fraud and Abuse policiesand Abuse policies

Page 10: 7. Policy Update.ppt [Read-Only] - MI Health

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Conflict of InterestConflict of Interest New policy requirements to improve security and New policy requirements to improve security and

integrity of clinicsintegrity of clinicsg yg y Supervisors will be responsible for certifying or Supervisors will be responsible for certifying or

issuing benefits to staff who are also WIC clientsissuing benefits to staff who are also WIC clients

For Single Staff clinics:For Single Staff clinics:–– Eligibility documentation must be scanned into MIEligibility documentation must be scanned into MI--

WICWIC–– 20% of records must be reviewed by 20% of records must be reviewed by

supervisor/coordinator within 30 days of certificationsupervisor/coordinator within 30 days of certification Eligibility validationEligibility validation EBT Card Signature ReviewEBT Card Signature Review

ConfidentialityConfidentiality

Continuing to work on MOU’sContinuing to work on MOU’s–– Head Start Head Start –– MIHPMIHP

Placed on MDCH WIC Website as they arePlaced on MDCH WIC Website as they are Placed on MDCH WIC Website as they are Placed on MDCH WIC Website as they are finalizedfinalized

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Local Agency StaffingLocal Agency Staffing

Consolidates four current policies into oneConsolidates four current policies into oneGi id t d t ffi li iGi id t d t ffi li i Gives guidance toward staffing clinics Gives guidance toward staffing clinics using a ‘team’ approachusing a ‘team’ approach

Details staffing requirements for:Details staffing requirements for:–– WIC CoordinatorWIC Coordinator–– Certification StaffingCertification Staffing–– Nutrition Education StaffingNutrition Education Staffing–– Breastfeeding StaffingBreastfeeding Staffing

Provides sample Position DescriptionsProvides sample Position Descriptions

System InterruptionSystem Interruption

Forms for:Forms for:–– PrecertificationPrecertification–– Certification completionCertification completion–– Breast pump issuanceBreast pump issuance

Guidelines for entering data in MIGuidelines for entering data in MI--WIC WIC and notifying clients when benefits areand notifying clients when benefits areand notifying clients when benefits are and notifying clients when benefits are loadedloaded

Guidance for “emergency kits”Guidance for “emergency kits”

Page 12: 7. Policy Update.ppt [Read-Only] - MI Health

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Public Health Emergency/ Public Health Emergency/ Disaster Planning and CoordinationDisaster Planning and Coordination Provides guidance to local agencies in planning, Provides guidance to local agencies in planning,

preparing for and responding to a disasterpreparing for and responding to a disasterpreparing for and responding to a disaster preparing for and responding to a disaster situation or public health emergency:situation or public health emergency:–– Developing a Disaster PlanDeveloping a Disaster Plan–– Certifying clientsCertifying clients–– Providing food benefits and Providing food benefits and

nutrition educationnutrition educationnutrition educationnutrition education–– Responding to a Public Health Responding to a Public Health

EmergencyEmergency