7 habits of statesville middle private victory to public victory habit 4: think win-win kathy walker...
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7 Habits of Statesville Middle
Private Victory to Public VictoryHabit 4: Think Win-Win
Kathy Walker
Instructional Facilitator, EIMS
Twitter: IFatEast
The End in Mind [Learning Targets]
Understand Emotional Bank Account Seek Mutual Benefit Create Win-Win Agreements Build win-win Systems
Private Victoryto Public Victory
79
The Private Victory must precede the Public Victory. Your can’t invert that process any more than you can harvest before you plant.
-Stephen R. Covey
80
The Maturity Continuum
Private Victory to Public Victory
Trust
Trustworthiness
82
Video
Private Victory to Public Victory
The Emotional BankAccount
82
The Emotional Bank Account
Private Victory to Public Victory
Deposits
• Seek first to understand.
• Show kindness, courtesy, respect.
• Keep promises.
• Be loyal to the absent.
• Set clear expectations.
• Apologize.
• Give feedback(“I” messages).
• Forgive.
Withdrawals
• Assume you understand.
• Show unkindness, discourtesy, disrespect.
• Break promises.
• Be disloyal, badmouth.
• Create unclear expectations.
• Be proud and arrogant.
• Give no feedbackor evaluate character (“you” messages).
• Hold grudges.
84
Private Victory to Public Victory
Private Victory to Public Victory
Attitude
Skill Result
87
Video
Win-Lose Conditioning
Habit 4 Think Win-Win
Habit 4
Think Win-Win
87
What do we live for, if it is not to make life less difficult for each other?
-George Eliot
88
Habit 4: Think Win-Win
Habit 4 Think Win-Win
89
Habit 4—Principle
Paradigm
BehaviorResult
Effective, long-termrelationships requiremutual respect and
mutual benefit.
Habit 4 Think Win-Win
89
Habit 4—Paradigms
Ineffective: There is only so much, and the more you get, the less thereis for me.
Effective: There is plenty out therefor everyone, and more to spare.
Habit 4 Think Win-Win
The Six Paradigms of Human Interaction
Habit 4 Think Win-Win
• Win-Win
• Win-Lose
• Lose-Win
• Lose-Lose
• Win
• Win-Win or No Deal
90–91
92
Video
Win-Win Thinking
Habit 4 Think Win-Win
93
xQ Tells You…
Habit 4 Think Win-Win
33%
“We live by theprinciple that ‘my success
is your success.’”
When to Think Win-Win
Habit 4 Think Win-Win 93
• In situations of conflict
• In long-term relationships
• In interdependent situations
The Courage-and-Consideration Grid
Habit 4 Think Win-Win 94
Win-Lose
Lose-Lose
Win-Win
Lose-Win
Seek Mutual Benefit
Habit 4 Think Win-Win 95
Liz:
New title and promotion
10 percent pay increase
Important project
Liz & Kate
Liz wants responsibility; Kate wants infection rate reduced.
Kate:
Infection down 50 percent
Within 6 months
Within guidelines
Win-Win Agreements
Habit 4 Think Win-Win 96
• Desired Results
• Guidelines
• Resources
• Accountability
• Consequences
96
Video
Win-Win Agreements
Habit 4 Think Win-Win
Win-Win Systems
Habit 4 Think Win-Win 99
For win-win to work inside a team or an organization, the systems need to support it: training, planning, communication, budgeting, information, compensation.
Teach to Learn
Habit 4 Think Win-Win 100–101
Resources
Franklin-Covey Signature Series Program
Mindset by Dr. Carol Dweck