Email Etiquette

7 Rules for Effective Email Communication

And who cares for it, you say? Turns out, more people than you

imagine. An email is a reflection of your thoughts, personality

and professionalism too. Far too many people take far too many

things for granted while compiling an email. Some emails turn

out to be funny, vague and downright nonsensical.

What is email etiquette?

Follow these rules to avoid the virtual faux pas:

#1 LanguageThe most important rule is to keep the language

in the email comprehendible without using too

many short forms and grammatical liberties.

#2 Short and direct mails

An email should not be an essay! Emails are

meant to be short and to the point. So avoid the

temptations to ramble on lest you come across as

unprofessional!

#3 Formatting

Don’t go overboard with formatting. You

might want a pretty looking email but it’ll end

up coming across as needy and childish.

#4 Overuse of CCDon’t overuse blind copy and courtesy copy.

Only CC people who are directly involved in the

matter and BCC large number of recipients to

save them from seeing a huge list of names.

#5 Keep it professionalDo not use email for private conversations or

confidential discussions. An email is considered

company property and can be retrieved, examined,

and used in a court of law.

#6 Reply allThe ‘reply all’ button is often abused by many. Do not

use it for every trivial reply to emails. For instance, if

you just want to say ‘Me too!’ do not include everyone

in your delight!

#7 CAPITALSAvoid using Capitals. Using too many words in

capitals could come across rude and as if you

are shouting at the recipient. THAT IS A

SERIOUS NO-NO.

Thank You

A presentation by Wizdumb