7 chapter managing human resources copyright ©2013 pearson education, inc. publishing as prentice...
TRANSCRIPT
7Chapter
ManagingHumanResources
Copyright ©2013 Pearson Education, Inc. publishing as Prentice Hall 7-1
Learning Outcomes
After studying this chapter, you will be able to:
• Describe the key components of the human resource management process and the important influences on that process.
• Discuss the tasks associated with identifying and selecting competent employees.
• Explain how employees are provided with needed skills and knowledge.
• And …
Copyright ©2013 Pearson Education, Inc.
publishing as Prentice Hall 7-2
Learning Outcomes (cont.)
• Describe strategies for retaining competent, high-performing employees.
• Discuss contemporary issues in managing human resources.
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Identifying and Selecting Employees
Phase 1 of the HRM process involves:
1. Employment planning
2. Recruitment and downsizing
3. Candidate selection
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Conducting Employee Assessments
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Determining Future Employee Needs
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Selection Devices: Tests and Interviews
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Effective Interviewing Techniques
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A Container Store recruiting manager leads a job candidate in a role-playing exercise as part of the interview.
“Closing the Deal”
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Remember: It’s just as important to retain good people as it is to hire them in the first place.
Providing Skills and Knowledge
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Retaining Competent Employees
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Addressing Poor Performance
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Career Module
Building Your Career
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A career is a sequence of work positions held by a person during his or her lifetime.
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Building Your Career
How Can I Have a Successful Career?
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Be Proactive
• Identify tomorrow’s job opportunities.• Manage your own career.• Develop your interpersonal skills, especially
verbal communication.
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Take Action
• Work harder and smarter.• Stay up to date.• Make learning a lifetime commitment.• Keep networking.• Increase your visibility.• Seek a mentor.
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Leverage Your Competitive Advantage
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