6920 communications server - s&psapps.intermec.com/downloads/eps_man/962055005e.pdf ·...

6920 Communications Server

Installation Guide

ii 6920 Communications Server Installation Guide

Intermec Technologies Corporation

Corporate Headquarters Cedar Rapids Technical Communications6001 36th Ave. W. 550 Second Street SEEverett, WA 98203 Cedar Rapids, IA 52401U.S.A. U.S.A.

www.intermec.com

The information contained herein is proprietary and is provided solely for the purpose of allowing customersto operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used forany other purpose without written permission of Intermec.

Information and specifications contained in this document are subject to change without prior notice and donot represent a commitment on the part of Intermec Technologies Corporation.

E 2000-2005 by Intermec Technologies Corporation. All rights reserved.

The word Intermec, the Intermec logo, Norand, ArciTech, CrossBar, Data Collection Browser, dcBrowser,Duratherm, EasyADC, EasyCoder, EasyLAN, Enterprise Wireless LAN, EZBuilder, Fingerprint, i-gistics,INCA (under license), InterDriver, Intermec Printer Network Manager, IRL, JANUS, LabelShop, MobileFramework, MobileLAN, Nor*Ware, Pen*Key, Precision Print, PrintSet, RoutePower, SmartSystems, TE2000, Trakker Antares, and Virtual Wedge are either trademarks or registered trademarks of IntermecTechnologies Corporation.

Throughout this manual, trademarked names may be used. Rather than put a trademark (™ or ®) symbol inevery occurrence of a trademarked name, we state that we are using the names only in an editorial fashion,and to the benefit of the trademark owner, with no intention of infringement.

There are U.S. and foreign patents pending.

iii6920 Communications Server Installation Guide

Document Change Record

This page records changes to this document. The document was originally released as Revision A.

Revision Date Description of Change

D 09/2003 This is written for software version 3.20 or greater and includes Windows 2000 andWindows XP.

E 05/2005 This is written for software version 3.20 or greater and includes information aboutmapped drives.

iv 6920 Communications Server Installation Guide

Contents

v6920 Communications Server Installation Guide

Contents

Before You Begin xi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Safety Summary xi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Do not repair or adjust alone xi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .First aid xi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Resuscitation xi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Energized equipment xi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Safety Icons xii. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Global Services and Support xiii. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Warranty Information xiii. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Web Support xiii. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Telephone Support xiii. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Who Should Read this Guide? xiii. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Related Documents xiv. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

System Setup 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Introduction 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

System Set Up 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Choosing an Operating System 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Planning the Site 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Hardware Requirements 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cables 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Ethernet Card (Optional) 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Hand-Held and Mobile Computers 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Host Computer 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Modems 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PC 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .RS-232 to RS-485 Converter Box (Optional) 5. . . . . . . . . . . . . . . . . . . . . . . . . . .RS-232 Ports (Optional) 5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .RS-485 Serial Card (Optional) 5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Operating System Requirements 5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Server 5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Client 5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Protocol Determination 5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .NPCP 6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .TCP/IP Using NRInet 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPP/SLIP Protocol 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6920 Communications Client 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .TTY Protocol 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Ymodem Protocol 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .498x Protocol 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .698x Protocol 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .IFTP 8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

IP Addresses 8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Server IP Address 8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Client IP Address 8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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NPCP Configurations 8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .NPCP Using 6110 Computer 9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .NPCP Using 4000 Series Computers 13. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .NPCP Using ISA Rocket Port Board 14. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Ethernet Configurations 15. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62xx Ethernet 15. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .600 Series and 700 Series Computers 16. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

498x Configuration 18. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .698x Configuration 19. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Before the Installation 20. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

ODBC Installation 23. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6920 Standalone Installation 25. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6920 Standalone Application 26. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .New Installation 27. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Upgrade 27. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Demo (Demonstration) 28. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Registration 28. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Preparation 31. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Installation Options 32. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .License Agreement 33. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Select Destination Directory 33. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Upgrade Backup 34. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Installation 35. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Backup Property Settings 35. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Restore System and Communications Properties 37. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Documentation 38. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .User Manager Database Installation 38. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Set Up Properties 39. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Set Up Communication Properties 40. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Set Up System Properties 43. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Installation Completed 48. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Start Menu 48. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Directory Contents 49. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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UnWise 50. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

N692x Service and Client/Server Installation 51. . . . . . . . . . . . . . . . . . . . . . . . . . .

Create a Local User Account 52. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Windows 2000 52. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Windows XP 54. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

N692x Service and Client/Server Installation 56. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .New Installation 56. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Upgrade 57. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Registration 58. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Preparation 60. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Installation Options 61. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .License Agreement 62. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Select Destination Directory 62. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Upgrade Backup 63. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Installation 64. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Backup Property Settings 64. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Restore System and Communications Properties 65. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Documentation 66. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .User Manager Database Installation 67. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Schedule Database 68. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .N692x Service 69. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .DCOM Configuration 69. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Configuring for Windows 2000 70. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Configuring for Windows XP 78. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Set Up Properties 87. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Set Up Communication Properties 88. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Set Up System Properties 91. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Installation Completed 96. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Start Menu 96. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Directory Contents 98. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

UnWise 98. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Remote N692x Client Installation 99. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

N692x Remote Console Application 100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Installation 101. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .DCOM Configuration 102. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Installation Completed 105. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

UnWise 106. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Electronic Registration 107. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Patch Downloads 113. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Stop the N692x Service 114. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Download Patches from the Installation CD 115. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Download Patches from the Web 115. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Test the Applications 117. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Administrator Account 118. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

N692x Service 119. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

692X Process Manager 120. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Index

General Index 124. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Files Index 127. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Before You BeginThis section provides you with safety information, technical supportinformation, and sources for additional product information.

Safety SummaryYour safety is extremely important. Read and follow all warnings andcautions in this document before handling and operating Intermecequipment. You can be seriously injured, and equipment and data can bedamaged if you do not follow the safety warnings and cautions.

Do not repair or adjust aloneDo not repair or adjust energized equipment alone under anycircumstances. Someone capable of providing first aid must always bepresent for your safety.

First aidAlways obtain first aid or medical attention immediately after an injury.Never neglect an injury, no matter how slight it seems.

ResuscitationBegin resuscitation immediately if someone is injured and stops breathing.Any delay could result in death. To work on or near high voltage, youshould be familiar with approved industrial first aid methods.

Energized equipmentNever work on energized equipment unless authorized by a responsibleauthority. Energized electrical equipment is dangerous. Electrical shockfrom energized equipment can cause death. If you must performauthorized emergency work on energized equipment, be sure that youcomply strictly with approved safety regulations.

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x 6920 Communications Server Installation Guide

Safety IconsThis section explains how to identify and understand dangers, warnings,cautions, and notes that are in this manual. You may also see icons that tellyou when to follow ESD procedures and when to take special precautionsfor handling optical parts.

A warning alerts you of an operating procedure, practice, condition,or statement that must be strictly observed to avoid death or seriousinjury to the persons working on the equipment.

Avertissement: Un avertissement vous avertit d’une procédure defonctionnement, d’une méthode, d’un état ou d’un rapport qui doitêtre strictement respecté pour éviter l’occurrence de mort ou deblessures graves aux personnes manupulant l’équipement.

A caution alerts you to an operating procedure, practice, condition, orstatement that must be strictly observed to prevent equipment damageor destruction, or corruption or loss of data.

Attention: Une précaution vous avertit d’une procédure defonctionnement, d’une méthode, d’un état ou d’un rapport qui doitêtre strictement respecté pour empêcher l’endommagement ou ladestruction de l’équipement, ou l’altération ou la perte de données.

Note: Notes either provide extra information about a topic or containspecial instructions for handling a particular condition or set ofcircumstances.

Before You Begin

xi6920 Communications Server Installation Guide

Global Services and Support

Warranty InformationTo understand the warranty for your Intermec product, visit the Intermecweb site at www.intermec.com and click Service & Support. The IntermecGlobal Sales & Service page appears. From the Service & Support menu,move your pointer over Support, and then click Warranty.

Disclaimer of warranties: The sample code included in this document ispresented for reference only. The code does not necessarily representcomplete, tested programs. The code is provided “as is with all faults.” Allwarranties are expressly disclaimed, including the implied warranties ofmerchantability and fitness for a particular purpose.

Web SupportVisit the Intermec web site at www.intermec.com to download our currentmanuals in PDF format. To order printed versions of the Intermecmanuals, contact your local Intermec representative or distributor.

Visit the Intermec technical knowledge base (Knowledge Central) atintermec.custhelp.com to review technical information or to requesttechnical support for your Intermec product.

Telephone SupportThese services are available from Intermec Technologies Corporation.

Service Description

In the U.S.A. and Canadacall 1-800-755-5505and choose this option

Factory Repair andOn-site Repair

Request a return authorization number for authorized servicecenter repair, or request an on-site repair technician.

1

Technical Support Get technical support on your Intermec product. 2

Service ContractStatus

Inquire about an existing contract, renew a contract, or askinvoicing questions.

3

Schedule Site Surveysor Installations

Schedule a site survey, or request a product or systeminstallation.

4

Ordering Products Talk to sales administration, place an order, or check the statusof your order.

5

Outside the U.S.A. and Canada, contact your local Intermecrepresentative. To search for your local representative, from the Intermecweb site, click Contact.

Who Should Read this Guide?This guide provides you with a matrix of hardware and memoryrequirements, instructs how to set up computer IP addresses, and explainshow to install and configure applications.

Before you install software or connect hardware for the first time, read the6920 Communications Server User’s Guide and the 6920 CommunicationsServer Reference Manual.

Before You Begin

xii 6920 Communications Server Installation Guide

Related DocumentsThis table contains a list of related Intermec documents and their partnumbers.

Document Title Part Number

6920 Communications Server User’s Guide 961-021-014

6920 Communications Server Reference Manual 977-021-001

The Intermec web site at www.intermec.com contains our documents thatyou can download in PDF format.

To order printed versions of the Intermec manuals, contact your localIntermec representative or distributor.

16920 Communications Server Installation Guide

System Setup1

This chapter introduces the Communications Server from IntermecTechnologies Corporation, provides system set up information, and startsthe installation.

System SetupChapter —1

2 6920 Communications Server Installation Guide

IntroductionThe Communications Server by Intermec Technologies Corporation is acommunications server that uses computing platforms and operating sys-tems that are already part of the enterprise. We provide a gateway with theability to manage and monitor remote users from the server.

Administrators can use the Graphic User Interface (GUI) to monitor thesystem status and users’ progress. Standard windows show the daily datacollection activities, all system communications ports, and any associatedprograms that may be running, such as formatters.

Several protocols can be used on the same server. For example, the systemmay be configured with ports to simultaneously communicate on a 10Mbps Ethernet line using TCP/IP, a 115.2 kbps RS-485 line using No-randR Portable Communications Protocol (NPCP), and a modem line at28.8 Kbps using TTY protocol. A combination of several different types ofcomputers could communicate with the Communications Server at thesame time.

You can choose your hardware and operating system. The system is decou-pled from a monolithic system that required a fixed package of operatingsystem, communications board, and network. Layouts and interfaces arethe same for all server versions.

S An Application Programming Interface (API) is available for customersand VARs, who wish to create their own interface, instead of the stan-dard GUI.

S The communications engine is separated from the hardware, permittingcustomers to choose single or multiport, RS-232, RS-485, or Ethernethardware.

S One protocol is supported by one port; multiple protocols can be sup-ported over multiple ports — however, one port cannot support multi-ple protocols at the same time. Use modems at the same time asRS-232, RS-485, and Ethernet connections.

System Set UpBefore installing the Communications Server, set up the location and ac-quire required hardware with sufficient memory for the server. Memoryrequirements are based on the size of the system, how many computers arecommunicating, and what protocols are used for communications. Inter-net Protocol (IP) addresses are required for computers using TCP/IP, theserver, and for the Dynamic Host Configuration Protocol (DHCP) beforetransactions can occur between the computers and the server.

System Setup—Chapter 1


Choosing an Operating SystemThe Communications Server functions on a Windows NT, Windows2000, Windows XP, Windows NT Version 4.0 server or workstation withService Pack 3 applied; or Windows 95 (98) with Service Pack 2 (OSR2)applied. Contact your Intermec representative for more information about theseand other operating systems.

Planning the SiteExamine the possible location for the Communications Server. Determineif required equipment and services are easily available, serviceable, and se-cure in that area. Consider these questions when choosing a site for theserver.

Site ConsiderationsSubject Questions to Ask

Physical Security S Is the server physically isolated from individuals who might tamper with its data or equip-ment?S Can anyone access an active server to view or alter its operation?

Physical Integrity S Is the server located where its power, data, or systems could be disturbed?S Are power and reset switches protected against inadvertent use?S Is there enough circulation around the server and in the room to prevent overheating of thecomputer, modems, and other equipment?

Accessibility S Can the server be easily accessed to service its hardware?S Are the network and phone service positioned nearby to minimize RF interference?

Scalability S Is there enough ventilation, phone lines, network resources, physical space, and power outletsin the event that modems, routers, or additional servers need to be added after the pilot phasewhen communication needs increase?

Demand S Are there enough modems or network connections to service all clients in a timely manner?S Are spares available if a piece of equipment becomes disabled?

Cabling S Are all serial, network, and data cables shielded from defects?S Are cables as short as possible to minimize interference?

Fault Tolerance S Is an Uninterruptible Power Supply (UPS) added to the system design?S Does its rating include running the server, monitor, modems, and network long enough toshut down the system?S Are there spares of all equipment, including the server, its hard drives, and the network? SeeNote 1.S Is a scheduled server downtime built in for maintenance tasks such as upgrades, diagnostics,and system backups? See Note 2.

Note 1: If it is important to maintain phone access, consider multiple telecommunications carriers for the server’s modemlines. Plan for the server and each client to use these carriers as primary, secondary resources.

Note 2: A periodic backup of the server and data drive is important to perform on an inactive server. Consider restoringthe backup on another host computer to check the integrity of the backup.



Hardware RequirementsCablesThe multiple serial port, the Ethernet port, and the Modem-to-serial portcome with cables that can be brought into the system.

Ethernet Card (Optional)You can bring the Ethernet card into the system for communications with6210E and 6300 Computers using routers and hubs.

Hand-Held and Mobile ComputersThe Communications Server supports the 4000 and 6000 Series Hand-Held Computers, 600 and 700 Series Mobile Computers.

Host ComputerIf the PC interfaces to a host computer, such as a mid-range or a main-frame, the PC needs the hardware boards suggested by the host computermanufacturer.

ModemsFull-duplex modems certified by Intermec Technologies Corporation aresupported, including Microcom 28.8 and Motorola 14.4 and 28.8. OtherHayes command-set compatible modems may be used but software sup-port is not available for them. Modems are not included with the Commu-nications Server.Modems must first be installed and configured through the WindowsControl Panel and dedicated to the Communications Server system. Themodems must be configured for proper settings, such as speed, parity, anddata bits. Then, the Communications Server must be configured to use themodem through Communications Properties.

PCUse a server-class machine, such as a Pentium with a minimum 133 MHzclock, to house the Communications Server software.

Hard Drive SizeAt least 3 MB of storage is required for the Communications Server ap-plication software. This does not include space for upload and downloadfiles, which need a minimum of twice the combined space of temporaryand processed files. The amount of storage required for upload and down-load varies, and depends on customer requirements.

RAM RequirementsIntermec Technologies Corporation recommends the minimum amountof RAM based on the operating system and the number of configuredports or simultaneous communication sessions. Some PCs may require alarger amount of RAM based on other applications the server is running.Contact your Intermec representative for more information.

Disk Drive SizeThe PC must have one 3.5-inch, 1.44 MB high-density drive to installthis software and any upgrades.



RS-232 to RS-485 Converter Box (Optional)Required if using the standard COM port on the system and connecting toRS-485. An RS-232 to RS-485 Converter Box (P/N: 850-542-001) canconvert data from RS-232 to RS-485 as the information flows from theCommunications Server to mobile computers.

RS-232 Ports (Optional)Either a multiport serial card, such as a Rocket Port from IntermecTechnologies Corporation (P/N: 857-020-001) or Digi, or a serial porttransfers data between the Communications Server and mobile computers.

RS-485 Serial Card (Optional)The RS-485 Standard or the 3PXCC1B Card allows for multiple driversto share the same communication link and provides communications. Aspecial cable is required for this card to work.

Operating System RequirementsThe following items are required of the Windows 95/98, NT 4.0 or Win-dows 2000 operating systems. Contact your Intermec representative for moreinformation about these and other operating system requirements.

ServerWindows NT 4.0 workstation/server requires at least NT service pack 5.0,Internet Explorer 4.01, Access 4.0 driver, and Microsoft Data AccessComponents 2.5 (MDAC). Windows 2000 requires an Access 4.0 driver.

ClientWindows 95 or 98 requires a Distributed Component Object Module(DCOM) executable (DCOM98.EXE) and MDAC 2.5.

Protocol DeterminationBefore verifying or changing the configuration, determine which protocolsare needed. The Communications Server provides many communicationchannels, allowing independent configuration of each channel with any ofthe available protocols.

If the equipment protocols are unknown, an Account Executive can deter-mine the protocols. Protocol configurations may include the following:

S TTY or Ymodem (modem)

S NPCP (direct connect only)

S NRInet using TCP/IP (direct connect or PPP connection over modem)

S 498x or 698x (direct connect only) Use direct connect 4980s to communi-cate to remote 498x devices; direct connect 6980s to communicate to remote698x devices.

S IFTP

The following table lists which environments support which protocols.



Computer Communication within SpecificEnvironments

Computer Protocol Environment

4000 Series TTY Modem (single dock)

NPCP RS-232, RS-485 single dock or multidock directly connectedto the 6920 Communications Server.

Ymodem Modem (single dock), application boot and load only.

498x Direct connect RS-232 or a remote 498x.

698x Direct connect RS-232, remote 698x over 000 or Ethernet.

IFTP Not Supported.

6000 Series NRInet Multidock or Single Ethernet Dock connected through ahub, or SLIP/PPP with modem.

TTY Modem (single dock)

NPCP Both direct connect (single dock) or multidock require anRS-232 to RS-485 converter.

498x Direct connect RS-232 or a remote 498x.

698x Direct connect RS-232, remote 698x over PPP or Ethernet.

IFTP Not Supported.

The following table describes possible port configurations for the Commu-nications Server.

Possible Port ConfigurationsPortType Remote Connections

TTY 4000 or 6000 Series computers (via modem configurations)

NRInet 6000 Series computers that support TCP/IP direct connect or dialup.

Ymodem 4000 Series computers, boot only (via modem configurations)

498x 4000 or 6000 Series Computers connected through a local 498x or to aremote 498x (remote 498x controller must have a local controller).

698x 4000 or 6000 Series Computers connected through a local 698x or to aremote 698x (remote 698x must use TCP/IP connection to the Commu-nications Server).

IFTP Win32 computers supporting TCP/IP direct connect, dialup, or Ethernet.

NPCPNPCP (Norand Portable Communications Protocol) provides a methodfor communicating with 4000 and 6000 Series computers in local multi-drop racks at speeds of 115.2 kbps. NPCP cannot be supported overphone lines, but these hand-held computers can communicate via ADCCP(Advanced Data Communications Control Procedures) using the 498xsupport.



TCP/IP Using NRInetNRInet protocol is a communication protocol that functions on a custom-er’s corporate or locally-connected TCP/IP network. NORUTILs, pro-vided in the computer’s flash or operating system, supports NRInet. NRI-net loads the application and transmits upload and download data. Locallyconnected is supported on Intermec mobile computers.

The TCP/IP stack from FTP Software, Inc. is embedded in the computerflash. Any other protocol stack requires custom systems integration for afee.

PPP/SLIP ProtocolUse NRInet in a dial-up connection over a PPP connection to TCP/IPnetwork. Do this through a Windows NT RAS connection or anotherdial-up connection (modem pool) to a customer’s corporate backbone.

6920 Communications ClientNote: This applies to Windows 95, 98, NT, 2.12, 3.0, and PocketPC.Contact your Intermec representative about any other operating systems.

A Windows 32-bit application using NRInet to function on a TCP/IP net-work is available via Intermec Technologies.

The 6920 Communications Client application works with the 6920 Com-munications Server to load the mobile computer application and transmit-ting upload and download data with the server. Contact your Intermecrepresentative about this application.

TTY ProtocolTTY is an asynchronous protocol used over phone lines. The Commu-nications Server supports 7- or 8-bit data with or without parity checking.TTY is used with 4000 and 6000 Series Computers for single computercommunications for modem configurations. 1K TTY clients are autode-tected by the server. This enhanced client can cut flow time by as much asa third.

Ymodem ProtocolYmodem boots single remote 4000 Series Computers. Each time a 4000Series Computer is powered up, Ymodem downloads an operating systemand program to that computer. A single file containing the 4000 Seriesapplication and operating system is placed into the boot directory.

498x ProtocolThe 498x protocol communicates to local 4980 or 4985 CommunicationsControllers. Once a 4980 Controller is configured, the local controller cancommunicate to either remote 4980 or 4985 Controllers.

698x ProtocolThe 698x protocol communicates to local 6980 Series Network Managers.Once a 6980 Network Manager is configured, the local network managercan communicate to either remote 6980 or 6985 Network Managers.



IFTPThe Intermec File Transfer Protocol (IFTP) communicates to local or re-mote client computers that have the IFTP server installed. Once a clientcomputer is configured, the local network manager can detect and processfiles to be exchanged over a TCP/IP connection.

IP AddressesWhen in a TCP/IP network, allocate IP addresses to the 6920 Commu-nications Server and mobile computers.

Server IP AddressThe 6920 Communications Server must be configured with an IP addressusing the Network Operating System procedures. Each client uses this IPaddress to contact the system for application booting and data communica-tions.

Alternatively, if the Domain Name Server (DNS) is supported on yournetwork, the 6920 Communications Server can be accessed through itsname.

Client IP AddressEach mobile computer needs a unique IP address to communicate like acomputer workstation. This IP address may be assigned either statically ordynamically.

Static IP addressing is used when an IP address is assigned to each comput-er. The IP address resides within the hand-held computer until the IP ad-dress is removed from operation or the network IP address is changed.

Dynamic IP address allocation is done using Dynamic Host ConfigurationProtocol (DHCP). Intermec mobile computers support DHCP from thecomputer flash to dynamically assign IP addresses to Intermec computersduring communication sessions.

NPCP ConfigurationsThe following NPCP configurations use the RS-232 to RS-485 ConverterBox. The first and second ports (Ports 0,1) can be configured for theRS-485 without an RS-232 to 485 Converter Box. Use the RocketPort485 to Dock or 4970P Cable (P/N: 226-337-00X).

Note: The ComTrol RocketPort device is an 8-port multiport RS-232 se-rial port.



NPCP Using 6110 Computer


1. ComTrol RocketPort (P/N: 857-020-001)2. Cable (P/N: 216-879-001)

1

2

RS-232 to RS-485Converter Box

(P/N: 850-542-001)

6110 Multidock(holds 6110 Computers)

This illustration shows an NPCP configuration using the 6100 Computer through a multidock.




1. Serial port cable, either 25-Pin (P/N: 206-954-001), or 9-Pin (P/N: 321-355-001)2. Cable (P/N: 216-879-001)3. PC with Serial Port

1

2

3


(P/N: 850-542-001)

6110 Multidock(holds 6110 Computers)

This illustration shows an NPCP configuration using the 6110 Computer through a PC serial port.




1. Serial port cable, either 25-Pin (P/N: 206-954-001), or 9-Pin (P/N: 321-355-001)2. Cable (P/N: 216-880-001)3. PC with Serial Port

1

2

3


(P/N: 850-542-001)

4950 Single Dock(holds 62xx Computers)

This illustration shows an NPCP configuration using the 62XX Computer through a serial port.



Note: The first and second ports (Ports 0,1) can be configured for theRS-485 without an RS-232 to RS-485 Converter Box. Use the RocketPort485 to Dock or 4970P Cable (P/N: 226-337-00X).


1. ComTrol RocketPort (P/N: 857-020-001)2. Y-Cable (P/N: 226-337-00X)3. Power supply, either one dock (P/N: 851-027-001) or two docks (P/N: 815-027-002)4. Y-Cable (P/N: 226-151-00X)5. Cable (P/N: 216-880-001)6. Cable (P/N: 216-879-00X)

15


(P/N: 850-542-001)

6

4950 Single Dock

4960 Multidock

43

24960 Multidock

4

3

This illustration shows the NPCP configuration using 62XX Computers through docks.



NPCP Using 4000 Series Computers


(P/N: 850-542-001)


1. ComTrol RocketPort (P/N: 857-020-001)2. Y-Cable (P/N: 226-337-00X)3. Y-Cable (P/N: 216-879-00X)

2

4960 Multidock

4970P Controller

4960 Multidock

4970P Controller

3

1

This illustration shows the NPCP configuration using 62XX Computers through a 4970P Controller.



NPCP Using ISA Rocket Port BoardNote: The first and second ports (Ports 0,1) can be configured for theRS-485 without an RS-232 to RS-485 Converter Box. Use the RocketPort485 to Dock or 4970P Cable (P/N: 226-337-00X).


(P/N: 850-542-001)


1. ComTrol RocketPort (P/N: 857-020-001)2. Cable (P/N: 226-337-001)3. Cable (P/N: 216-879-001)

3

2

1

4960 Multidock(holds 62xx Computers)

4960 Multidock(holds 62xx Computers)

This illustration shows the NPCP configuration using 62XX Computers through a Rocket Port.



Ethernet ConfigurationsEthernet configurations for 6100, 62xx, 600 Series, and 700 Series Com-puters follow:

62xx Ethernet

Router

Router

Hub

Hub


Wide Area Network

This illustration shows an Ethernet configuration using the 62XX Computer through the Ethernetdepot.



600 Series and 700 Series Computers

6920 Communications ServerSingle Dock

(holds a 600 Series or 700 Series Computer)This illustration shows a simple connection using either the 600 Series or 700 Series Computerthrough a single dock.

Hub

6920 Communications Server Multidock(holds a 600 Series or 700 Series Computer

This illustration shows a simple connection using either the 600 Series or 700 Series Computerthrough a multidock.



Router

Hub

Hub

Router


Multidock(holds a 600 Series or 700 Series Computer)

Multidock(holds a 600 Series or 700 Series Computer)

Wide Area Network

This illustration shows a simple connection using either the 600 Series or 700 Series Computerthrough local and remote depots.



498x ConfigurationA 498x Protocol configuration for 498x local and remote controllers fol-lows:


1

Modem

Modem

Modem

1. ComTrol RocketPort (P/N: 857-020-001)2. 25-pin Cable (P/N: 216-680-00x)

2

4960 Multidock

498x NetworkController 4960 Multidock

4980 NetworkController



698x ConfigurationA 698x Protocol configuration for 698x local and remote communicationscontrollers follows:


1

Modem

Modem

1. ComTrol RocketPort (P/N: 857-020-001)2. 25-pin Cable (P/N: 226-465-00x)3. 9-pin to 25-pin Cable (P/N: 321-355-00x)

2

4960 Multidock

Remote 698xNetwork Manager

6980 NetworkManager

PPP Modem Pool TTY Model Pool

MobileComputer

External Modem

3



Before the InstallationCheck for updates since this guide was published. These updates may af-fect installation. The README.TXT file (if any) is on the CD-ROM.

The installation program may warn you if you do not have sufficient privi-leges to install this software. If you receive such a warning, contact yoursystems administrator for assistance.

Note: If the CD did not start, select Start > Run from the Windows desk-top, type autorun.exe from the CD-ROM folder, then click OK.



Insert the CD-ROM into the CD-ROM drive and wait for the installationprogram to start automatically. For this example, the D:\ drive is the CD-ROM drive.

S Common DLLs and Microsoft Data Access Components MandatoryInstalls or updates the ODBC components onto your machine to sup-port the Communication Server applications. Go to Chapter 2, “ODBCInstallation.”

S 6920 Standalone ApplicationInstalls the latest 6920 Communications Server applications. Go toChapter 3, “6920 Standalone Installation.”

S N692x Service and Client/ServerInstalls the applicable server and client applications. Go to Chapter 4,“N692x Service and Client/Server Installation.”

S N692x Remote Console ApplicationThis installation is for remote client PCs only. This does not go on thesame machine as the host server. Go to Chapter 5, “Remote N692x Cli-ent Installation.”


ODBC Installation2

This chapter tells how to install the mandatory ODBC components ontoyour machine to support the Communication Server applications.

Note: The common DLLs and Microsoft Data Access Components(MDAC) must be installed or updated for the Communications Serverapplication to run properly.

ODBC InstallationChapter —2


If the ODBC components on your machine were not updated to supportthe 6920 applications, their performance would be affected and unpredict-able results may occur. Be sure to run this before every new or upgradedinstallation.

Note: The Communications Server application version 2.70 requiresMDAC version 2.1. Version 3.0 requires MDAC 2.5. A lower versioncauses the Communications Server application to function erratically.

1 Read the license agreement, then click I accept all . . . to activate theMicrosoft Data Access Components X.X Setup. Click Next to continue.

2 System processes may be detected that require files from this installa-tion, thus the need to reboot the computer after the installation is com-plete. Click Next to continue.

3 Click Finish to begin installing the software.

4 When installation is complete, click Close to finish the installation andreturn to the Welcome screen.

If system processes were detected that required files from this installa-tion (page 24), be sure click OK to reboot the computer whenprompted.


6920 Standalone Installation3

This chapter tells how to install the 6920 Standalone applications. Thisinstallation requires an installation CD-ROM and a registration floppydiskette. The 6920 Communications Server installs itself onto a fixed disk.

Note: If you do not have a registration floppy diskette, contact yourIntermec representative.

If you are installing this on a laptop computer, install this on a separatepartition or operating system load. If this is not possible, only do thisinstallation on Windows 2000 Professional or Server or on Windows XPProfessional systems.

Note: The common DLLs and Microsoft Data Access Components(MDAC) must be installed or updated for the 6920 application to runproperly. Go to Chapter 2, “ODBC Installation” to complete this step.

6920 Standalone InstallationChapter —3


6920 Standalone ApplicationThis installs the latest 6920 Communications Server, User Manager, docu-mentation, and related help information. There are three types of installa-tion:

S New (page 27),First-time installations.

S Upgrade (page 27),Upgraded installations.

S Demo (Demonstration) (page 28),A free, 30-day, one time only, trial use of the 6920 CommunicationsServer application.

6920 Standalone Installation—Chapter 3


New InstallationClick New Installation if this is your first version of the 6920 Commu-nications Server application. Have the registration diskette on hand beforeyou click Next to continue, then go to “Registration” on page 28.

UpgradeIf this is an upgrade from previous versions of the 6920 CommunicationsServer application, click Upgrade to start the upgrade. Have the registra-tion diskette on hand before you click Next to continue, then go to “Regis-tration” on page 28.



Demo (Demonstration)Note: We recommend that NT users have one system administratorevaluate one trial period.

If you have not yet purchased this software from Intermec TechnologiesCorporation, use this for a temporary, 30-day evaluation of this applica-tion.

You must use a registration number (unique for every 6920 Communica-tions Server installation) to gain full unlimited access to the software. Theunique registration number acts as your serial number and authorizationcode. Have your registration number available when you call CustomerSupport.

Click Next to continue on to “Registration” on page 28.

RegistrationNote: The following sample screens apply to all installations, unless other-wise noted.

You should have received a registration diskette with your installation CDwhen you purchased a license to use the 6920 applications. If you did notreceive a diskette, click the upper-right Close box to exit the program, the-n contact your Intermec representative.



1 Insert your registration diskette in the host floppy disk drive if you havenot done so, then click Next to continue.

2 If a previous version was detected, the wizard cautions you that infor-mation will be overwritten for the new installation. Click Next to conti-nue. If this is an upgrade installation, skip to step 4 on the next page.



3 Use the following Customer Support information for assistance. ClickNext to continue.

4 Use the drop-down to change the location of the floppy disk. Click OKto continue.



PreparationThe following screens determine what is needed for your installation. En-ter your name and your company’s name, then click OK to continue.



Note: Click Help for clarification of what to enter in the previous screen,then click Back to begin.

Installation OptionsNote: Information is written using the default installation setup.

If all components are not to be installed or updated on your computer(Communications Server, User Manager, manuals), clear check marksfrom the options that are not to be installed or updated, then click Next tocontinue.



License AgreementRead through the license agreement. If all is in order, click I Agree to con-tinue.

Select Destination DirectoryClick Next to accept the default destination directory, or click Browse tobrowse for a directory where the application files are to be installed.

S If this is an upgrade installation, go to the next page.

S If this is a new or “demo,” go to page 35.



Upgrade BackupIf this is an upgrade installation, use this page as an additional securitymeasure to create backup copies of all files replaced during the installation.Yes is the default. Click Next to continue.

S If you select Yes, continue to the next page. If you select No, continueto page 35.

If not using the default backup location where your backup files are tostore (C:\6920\BACKUP), click Browse to change the location, then clickNext to continue (go to page 35).



InstallationClick Next to start the installation.

S If this is a new or “demo” installation, go to “Documentation” page 38.

S If this is an upgrade, go to the next page.

Backup Property SettingsIf doing an update installation, use this page as an additional security mea-sure to create backup copies of all property settings replaced during theinstallation.

1 To continue the backup, click Backup Properties and go to the nextstep. To not back up property settings, click Skip Backup Propertiesand go to “Documentation” on page 38.



2 If you electe to back up the property settings, the following message ap-pears. Click Next to continue.

Note: If installing on Windows 95 or 98, quit the MS-DOS window if itappears, then click OK. If installing on Windows NT, click OK.

3 The following message appears if the backup was successful, click OK tocontinue.



Restore System and Communications PropertiesIf you had not previously elected to back up property settings (page 35), goto “Documentation” (page 38).

If you had previously elected to back up property settings, the followingappears:

1 To restore the system and communications property settings with thebacked up data, click Skip Restore Properties to continue to “Installa-tion Completed” (page 48). Click Restore Properties to continue.

2 If you are installing on Windows 95/98, quit the MS-DOS window(page 36), then click OK to continue. If installing on Windows NT,click OK to continue.

3 The following message appears if the system and communications prop-erties were successfully restored. Click OK to continue to “Documenta-tion” on page 38. Note: If an error appears, contact Customer Support.



4 If the system was not able to locate the backup file, a Property RestoreError advisory screen appears. Use Windows Explorer to locate the fileand double-click that file to manually restore System and Communica-tion Properties.

When successfully restored, a verification window appears.

DocumentationThe Manual message appears with information about the provided PDFdocumentation. Click OK to continue.

User Manager Database InstallationThe User Manager application allows you to view, add, and removeSESSION.CTL components in a tree format. Complete information is inthe 6920 Communications Server User’s Guide (P/N: 961-021-014).

1 Click Continue to install the User Manager application.



2 Click Continue to create or update the database.

3 If a database already exists, messages may appear if there are any discrep-ancies in creating the database. Click OK to continue.Note: If a warning message appears, contact Customer Support. Thismessage indicates that the database already exists and will not be over-written. Quit this message, then click Cancel on the Create User Man-ager Database window to continue with the installation.

4 If the database is updated, the following message appears.

Note: A message appears if there is a problem with installing the UserManager application. Click OK to exit and follow the instructions afterthe installation is finished.

Set Up PropertiesYou will be prompted to do an initial configuration of the System Proper-ties and Communications Properties for the N692x Server. Click Yes toconfigure these properties, or click No to go to page 48 and complete theinstallation.

Note: If Yes was selected, and this is a new installation or an initial up-grade from a previous version, then you may get a message about no con-trollers being configured. Click OK to activate the 6920 CommunicationsProperties application.



Set Up Communication PropertiesDo these configurations to the Communication Properties, then click Ap-ply to save changes. See the 6920 Communications Server User’s Guide forconfiguration information.

1 Click the NRInet tab, then do the following:

S Devices symbolic name:Enter “NRInet” for the symbolic name.

S Channels:Enter the number of channels to run over NRInet, with 1 as theminimum. This number can go up to, but not exceed, the total num-ber of channels purchased. Be sure to subtract the number of chan-nels reserved for IFTP.

S Block Size (defaults to 8192 bytes per block):If your configuration is to interface with wireless networks, then en-ter the lowest possible setting, such as 256 bytes per block.



2 Click the IFTP tab, then do the following:

S Channels:Enter the number of channels to run over IFTP, with 1 as the mini-mum. This number can go up to, but not exceed, the total number ofchannels purchased. Be sure to subtract the number of channels re-served for NRInet.

S Times between sessions to same client:Set this to at least 2 minutes (default is 2 minutes).

S See the 6920 Communications Server User’s Guide for information onthe other settings.

3 Click Apply to save these changes.



4 Click the System Overview tab to view the number of licensed channelsand the number of available channels based on which operating systemis installed. The number of channels assigned to each protocol is alsoshown. Click Apply to refresh this screen for the latest assignments.

5 Click OK to close the Communication Properties.



Set Up System PropertiesDo the applicable configurations to the System Properties, then click Ap-ply to save your changes. See the 6920 Communications Server User’s Guidefor information on these settings.

1 Click the User Setup tab, then do the following:

a Set Terminal ID Length to “6” for Windows configuration.

b Set Terminal ID Position to “41.”

c Enable Enable IDL Checking.

d Set IDL Flag Position to “40.”



2 Click the Import Data tab, then enable Import Data Concurrently.



3 Click the Export Data tab, then do the following to support the serverinterface specifications:

a Enable Use Logical Record Format.

b Enable Add Carriage Return to Fixed Length Records.

c Enable Export Data Concurrently.

d Enable Include Duplicate Records.

e Enable Create Export Data Backup.

f Remove UPLOAD.DAT from the Upload Filename field.



4 Under Additional Parameters, click Misc., do the following, then clickOK to exit:

S Enable Add Terminal ID to Exported File Name

S Enable Use Terminal ID for DOSFILE Path

5 Click the Log Setup tab, select each the following protocols within theProcesses and Protocols area, then select “3” from the Log Level andDebug Level boxes for each protocol to ensure messages do appear inthe Event Log for that protocol:

S Export

S Import

S System

S IFTP

S NRInet

Types range from fatal errors (0) to informational messages (5). Fatalerrors are always written to the database, regardless of the type of messageselected.

Note: In newer versions, default levels are set at “3.” For troubleshooting,set the levels to “5,” then do individual process log levels.

The higher the level number, the more information gets logged, thusslowing the Communications Server. For TTY and NRInet protocols,set levels to “0” or “1” for maximum efficiency.

When testing clients, set levels at “0” to run “TEST6920API”(6920API.DLL) to catch the thread for logging messages. See the 6920Communications Server Reference Manual (P/N: 977-021-001) for infor-mation about this test application.

Logging level messages (fatal, error, warning, information) always ap-pear in the 6920 Event Log. Debug messages are mixed in with otherlogging messages. See the “6920 Communications Server User’s Guide“for information.



The only way to track additional troubleshooting information is to go tothe DOS prompt and type the following:

eventlog.exe/debug.

6 Click Apply, then click OK to exit System Properties.



Installation CompletedThe Installation Completed! page appears with information applicable toyour particular installation. Click Finish to close the installation, then goto Chapter 6, “Electronic Registration,” to complete the electronic registra-tion for customer support. If prompted, click OK to reboot the machine.

Go to Chapter 8, “Test the Applications“ to determine whether this installa-tion was successful.

Start MenuThe following Start Menu paths are created for the Communications Ser-ver. Double-click each respective desktop icon (shown left of each) to accessthe applicable document or application. The “C:\Document and Set-tings\All Users\Start Menu\Programs\Intermec\6920” path opens onto theWindows desktop with the following links.

UninstallRemoves the Communications Server applications from your desktop.

6920 Communications ServerAccesses the Communications Server System Monitor. More informationis in the 6920 Communications Server User’s Guide.

6920 Event LogAccesses the Event Log which details fatal errors to informational mes-sages.



6920 Installation GuideContains the PDF version of this installation guide, available throughAdobe Reader.

6920 Reference ManualContains the PDF version of the 6920 Communications Server ReferenceManual, also available through Adobe Reader.

6920 User GuideContains the PDF version of the 6920 Communications Server User’s Guide— also available through Adobe Reader.

6920 User ManagerAccesses the User Manager application. Information about this applicationis in the 6920 Communications Server User’s Guide.

6980 Asset ViewAccesses the 6980 Network Controller application.

ReadmeDescribes the latest improvements made to the 6920 CommunicationsServer.

Directory ContentsNote: Default directories can be changed in System Properties; however, itis strongly recommended that mapped drives not be used. It has beenfound that a drive mounted across a network is inherently slower and canbe the cause of lost data when the network is busy or inaccessible.

From the Windows desktop, right-click the My Computer desktop icon,then select Explore to view the contents of the default “C:\6920” folder.

S ArchiveImport Process moves processed, unformatted files to this location forarchiving. Disable this by blanking out this directory under SystemProperties.

S BackupStores backup copies of all files replaced during installation.

S BootLocation for the 4000 Series application.

S DbContains database information, or scheduled users and files to be sent tousers, used by the Communications Server.



S DownloadImport Process places processed, formatted download data in this direc-tory from the Import folder. This data is then sent to hand-held com-puters.

S ExportContains processed data exported the Communications Server and madeready for the host.

S ImportHolds data ready for importing into the Communications Server.

S ManualContains the latest installation guide (6920IG.PDF), user guide(6920UG.PDF) and reference manual (6920RM.PDF) in PortableDocument Format (PDF). The latest version of Adobe Reader is re-quired to read these documents. The README.TXT Word documentlists changes between software versions.

S SamplesThe contents in this folder are used in a tutorial as described in the ref-erence manual.

S UploadTemporary holding area for upload data coming in from the computers.This upload data is moved to Export after it is processed.

UnWiseShould you need to remove the Communications Server applications fromthe system, use the Unwise function.


N692x Service andClient/Server Installation4

This chapter tells how to create a local user account and install the N692xService and Client/Server software. This installation requires an installa-tion CD-ROM and a registration floppy diskette. The N692x Commu-nications Server installs itself onto a fixed disk.



Note: The common DLLs and Microsoft Data Access Components(MDAC) must be installed or updated for the N692x application to runproperly. Go to Chapter 2, “ODBC Installation” to complete this step.

N692x Service and Client/Server InstallationChapter —4


Create a Local User AccountNote: These instructions do not set up a user ID with which to log intoyour Windows desktop.

A local user account is required to properly configure the DistributedCOM (DCOM) properties during the N692x installation (starting onpage 69). Via Computer Management on your desktop, install this soft-ware based on your local machine administrator account. Always set yourvariables based on your local machine settings and be sure to assign thisaccount to the Administrator’s Group. Note that desktop or tool icons areshown to the left.

Windows 2000The following instructions are written for Windows 2000.

1 From the Windows desktop, right-click the My Computer desktopicon, then select Manage to access the Computer Management window.

2 Scroll down and click to expand Local Users and Groups.

3 Right-click Users, then select New User, then do the following actionswithin the New User window:

a Type “6920” in the User name field, “6920” in the Password field,and “6920” in the Confirm password field. Leave the other fieldsblank as they are not needed.

b Disable (uncheck) User must change password at next logon.

c Enable (check) Password never expires.

d Click Create, then Close to exit this dialog.

N692x Service and Client/Server Installation—Chapter 4


4 Click Users, then double-click the 6920 user you just created to accessits properties.

5 Click the Member Of tab, select the Users group, then click Remove todelete this group.

Note: “THINGA3” is used for the group ID name in this example.

6 Click Add to access the Select Groups window. Double-click “Adminis-trators,” then click OK to exit the Select Groups window.

7 Click OK again to exit the 6920 Properties, then close the ComputerManagement window.

During the installation, you will be prompted to select the local Adminis-trative account for the N692x Server. Select the “6920” account justcreated.



Windows XPThe following instructions are written for Windows XP.


2 Scroll down and click to expand Local Users and Groups.

3 Right-click Users, then select New User, then do the following actionswithin the New User window:

a Type “6920” in the User name field, “6920” in the Password field,and “6920” in the Confirm password field. Leave the other fieldsblank as they are not needed.

b Disable (uncheck) User must change password at next logon.

c Enable (check) Password never expires.

d Click Create, then Close to exit this dialog.

4 Click Users, then double-click the 6920 user you just created to accessits properties.

5 Click the Member Of tab, select the Users group, then click Remove todelete this group.



6 Click Add to access the Select Groups window. Click Advanced, thenFind Now. Select “Administrators” in the bottom window to highlight,then click OK to exit the Select Groups window.

7 Click OK again to exit the 6920 Properties, then close the ComputerManagement window.

During the installation, you will be prompted to select the local Adminis-trative account for the N692x Server. Select the “6920” account justcreated.



N692x Service and Client/Server InstallationThis installs the N692x server and accessory applications onto the hostcomputer. N692x applications are for Windows NT.

S If updating the N692x application, click Upgrade and go to page 57.

S If installing N692x applications on the host PC, click New Installationand go to the next paragraph.

New InstallationClick New Installation if this is an initial installation. The first screen de-scribes the installation process. Have the registration diskette on hand be-fore you click Next to continue, then go to “Registration” on page 58.



UpgradeClick Upgrade to install the latest version of the N692x applications. Thefirst screen describes the upgrade process. Have the registration diskette onhand before you click Next to continue, then go to “Registration” on thenext page.



RegistrationNote: The following sample screens apply to all installations, unless other-wise noted.

You should have received a registration diskette with your installation CDwhen you purchased a license to use the N692x applications. If you didnot receive a diskette, click the upper-right Close box to exit the programand contact your Intermec representative.

1 Insert your registration diskette in the host floppy disk drive if you havenot done so, then click Next to continue.If this is an upgrade, go to step 4 on page 59.

2 If a previous version was detected, the wizard cautions you that infor-mation will be overwritten for the new installation. Click Next to conti-nue. If this is an upgrade installation, skip to “Preparation” on page 60.



3 Use the following Customer Support information for assistance. ClickNext to continue.

4 Use the drop-down to change the location of the floppy disk. Click OKto continue.



PreparationThe following screens determine what is needed for your installation. En-ter your name and your company’s name, then click OK to continue.



Note: Click Help for clarification of what to enter in the previous screen,then click Back to begin.

Installation OptionsNote: Information is written using the default installation setup.

The default installation has all options installed. If you elect to block theclient installation, remove the check mark from N692x Client Applica-tion, then click Next to continue.



License AgreementRead through the license agreement. If all is in order, clickI Agree to continue.

Select Destination DirectoryClick Next to accept the default destination directory, or click Browse toname a directory where to install the application files.

S If this is an upgrade installation, go to the next page.

S If this is a new installation, go to page 64.



Upgrade BackupIf this is an upgrade installation, use this page as an additional securitymeasure to create backup copies of all files replaced during the installation.Yes is the default. Click Next to continue.

S If Yes was selected, continue to the next page.

S If No was selected, continue to page 64.

If you do not want to use the default backup location where to store yourbackup files (C:\6920\BACKUP), click Browse to change the location,then click Next to continue (go to page 64).




S If this is a new installation, go to “Documentation” on page 66.

S If this is an upgrade, go to the next page.

Backup Property SettingsIf doing an update installation, use this page as an additional security mea-sure to create backup copies of all property settings replaced during theinstallation.

1 To continue the backup, click Backup Properties and go to the nextstep. To not back up property settings, click Skip Backup Propertiesand go to “Documentation” on page 66.



2 Click OK at the Windows 95/98 message prompt.

3 The following message appears if the backup was successful, click OK tocontinue.

Restore System and Communications PropertiesIf you had not previously elected to back up property settings (page 64), goto “Documentation” (page 66).

1 To skip the restoration of the system and communications property set-tings, click Skip Restore Properties to continue to “Installation Com-pleted” (page 96). Click Restore Properties to continue.



2 Click OK at the MS-DOS message prompt.

3 The following message appears if the system and communications prop-erties were successfully restored. Click OK to continue to “Documenta-tion” on page 66.

Note: If an error appears, contact Customer Support.

4 If the system was not able to locate the backup file, a Property RestoreError advisory screen appears. Use Windows Explorer to locate the fileand double-click that file to manually restore System and Communica-tion Properties. When successfully restored, a verification window ap-pears.

DocumentationThe N6920x Documentation message appears with information about theprovided PDF documentation. Click OK to continue.



User Manager Database InstallationThe User Manager application allows you to view, add, and remove SES-SION.CTL components in a tree format. Complete information is in the6920 Communications Server User’s Guide (P/N: 961-021-014). ClickContinue to install the User Manager application.

Note: If a warning message, contact Customer Support. This messageindicates that the database already exists and will not be overwritten.Quit this message, then click Cancel on the Create User Manager Data-base window to continue with the installation.

Note: If a message appears when there is a problem with installing theUser Manager application, click OK to exit and follow the instructionsafter the installation is finished.



Schedule DatabaseThe N692x Schedule Database, via Windows NT operating system, moni-tors the download and upload processes.

1 Click Continue to create the database.

2 Click Continue to verify the creation.

3 Click OK, then click OK again, to continue.



N692x ServiceThe N692x Service application, required for Windows NT security, moni-tors or controls group activities within this server. Click Install Service toinstall the N692x Service application.

DCOM ConfigurationSecurity configuration is necessary for an N692x Server executable to runcorrectly.

When first setting up the Windows 2000 or Windows XP machine, de-fault properties for the N692x Server application needs to be configured toassign full access and full launch permissions to everyone and to the systemwithin the domain.

The following display offers you the option to configure the DistributedCOM (DCOM) properties (Windows NT 4.0).

1 If you elect to configure your DCOM properties another time, click Noor Cancel, then go to “Installation Completed!” on page 96. Click Yes tostart.



2 You may be prompted to refer to this manual for configuration in-formation. Click OK to continue.

Note: If you receive any DCOM Configuration Warning messages,click Yes to record any application IDs and continue.

3 If you are configuring for Windows 2000, go to the next page. If youare configuring for Windows XP, go to page 78.

Configuring for Windows 20001 Click the Default Properties tab to ensure your settings match those of

the following illustration. If not, change the settings to match, thenclick Apply.



2 Click the Applications tab for the list of COM objects and controls.Scroll down and double-click N692xSvr



3 Check the General information. Verify the path where theN692XSVR.EXE executable is located. This information is stored in theregistry.



4 Click the Location tab and verify that Run application on this comput-er is checked. This administers Communications Servers on other ma-chines.



5 Click the Security tab to edit the default access and default launch per-missions. Go to page 76 to assign access permissions and go to page 77to assign launch permissions.



6 Click the Identity tab to select the user account under which the serverwill be running.

Select This user to run the server under a specific user account, thentype in or click Browse to assign the administrative account you hadcreated on page 52.

The appropriate account should now be listed. Enter and confirm thepassword. Note that if these do not match, the Communications Server willnot function in any capacity.

Note that it is quicker for the operating system to authenticate a localmachine account rather than a domain account.

7 Continue to use the default settings in the Endpoints page.

8 Click Apply to save your changes, then click OK to exit the N692xSvrProperties. This completes the configuration.



Access PermissionsInitially, access permissions are not assigned. Select Use custom accesspermissions, then click Edit to assign access permissions to the operatingsystem and to everyone (all users) within the domain via Registry ValuePermissions.

1 Click Add. Double-click Everyone for all users, then scroll down anddouble-click SYSTEM for the operating system to remove security andallow access capabilities. Ensure the “Allow Access” type of access is se-lected for both.

2 Click OK to return to the Registry Value Permissions screen, then clickOK to return to the N692xSvr Properties.



Launch PermissionsInitially, launch permissions are assigned to “Administrators,”“INTERACTIVE,” and “SYSTEM.” They are not assigned to “Everyone”or all users. Select Use custom launch permissions, then click Edit toassign launch permissions to everyone (all users) within the domain viaRegistry Value Permissions.

1 Click Add. Double-click Everyone for all users to remove security andallow launch capabilities. Ensure the “Allow Launch” type of access isselected.

2 Click OK to return to the Registry Value Permissions, then click OK toreturn to the N692xSvr Properties.



Configuring for Windows XP1 In the Component Services window, expand Console Root > Compo-

nent Services > Computers > My Computer > DCOM Config, thenfind the N692xSvr icon.



2 Right-click the N692xSvr icon for a pop-up menu, then select Proper-ties. Check the General information. This information is stored in theregistry.



3 Click the Location tab and verify that Run application on this comput-er is checked. This administers Communications Servers on other ma-chines.



4 Click the Security tab to edit the default access and default launch per-missions. Go to page 85 to assign launch permissions and to page 87 toassign access permissions.



5 Click the Identity tab to select the user account under which the serverwill be running.

Select This user to run the server under a specific user account, thenclick Browse to assign the administrative account you had created onpage 52.

6 Click Advanced to expand this dialog.



7 Click Find Now, then select your administrative account from the liston the bottom. Click OK to minimize.

8 Click OK to return to the Identity page.



9 The appropriate account should now be listed. Enter and confirm thepassword. Note that if these do not match, the Communications Server willnot function in any capacity.

Note that it is quicker for the operating system to authenticate a localmachine account rather than a domain account.

Click Apply to save changes, click OK to exit the N692xSvr Properties,close the Component Services window to finish DCOM configuration.



Launch and Activation PermissionsInitially, launch permissions are assigned to “Administrators,”“INTERACTIVE,” and “SYSTEM.” They are not assigned to “Everyone”or all users. Select Customize, then click Edit to assign launch permissionsto everyone (all users) within the domain via Launch and ActivationPermissions.

1 Click Add, click Advanced, then type “Everyone” in the CommonQueries Name field. Click Find Now, then double-click the “Everyone”object at the bottom.



2 Click OK, then click OK again to return to the Launch Permissionscreen, then click OK to return to the N692xSvr Properties.



Access PermissionsInitially, launch permissions are assigned to “INTERACTIVE” and“SYSTEM.” They are not assigned to “Everyone” or all users. SelectCustomize, then click Edit to assign access permissions to the operatingsystem and to everyone (all users) within the domain via AccessPermissions.

1 Click Add, click Advanced, then type “Everyone” in the CommonQueries Name field. Click Find Now, then double-click the “Everyone”object at the bottom.

2 Click OK, then click OK again to return to the Access Permissionscreen, then click OK to return to the N692xSvr Properties.

Set Up PropertiesYou will be prompted to do an initial configuration of the System Proper-ties and Communications Properties for the N692x Server. Click Yes toconfigure these properties, or click No to go to page 96 and complete theinstallation.



Set Up Communication PropertiesDo these configurations to the Communication Properties, then click Ap-ply to save changes. See the 6920 Communications Server User’s Guide forconfiguration information.

1 Click the NRInet tab, then do the following:

S Devices symbolic name:Enter “NRInet” for the symbolic name.

S Channels:Enter the number of channels to run over NRInet, with 1 as theminimum. This number can go up to, but not exceed, the total num-ber of channels purchased. Be sure to subtract the number of chan-nels reserved for IFTP.

S Block Size (defaults to 8192 bytes per block):If your configuration is to interface with wireless networks, then en-ter the lowest possible setting, such as 256 bytes per block.



2 Click the IFTP tab, then do the following:

S Channels:Enter the number of channels to run over IFTP, with 1 as the mini-mum. This number can go up to, but not exceed, the total number ofchannels purchased. Be sure to subtract the number of channels re-served for NRInet.

S Times between sessions to same client:Set this to at least 2 minutes (default is 2 minutes).

S See the 6920 Communications Server User’s Guide for information onthe other settings.

3 Click Apply to save these changes.



4 Click the System Overview tab to view the number of licensed channelsand the number of available channels based on which operating systemis installed. The number of channels assigned to each protocol is alsoshown. Click Apply to refresh this screen for the latest assignments.

5 Click OK to close the Communication Properties.



Set Up System PropertiesDo the applicable configurations to the System Properties, then click Ap-ply to save your changes. See the 6920 Communications Server User’s Guidefor information on these settings.

1 Click the User Setup tab, then do the following:

a Set Terminal ID Length to “6” for Windows configuration.

b Set Terminal ID Position to “41.”

c Enable Enable IDL Checking.

d Set IDL Flag Position to “40.”



2 Click the Import Data tab, then enable Import Data Concurrently.



3 Click the Export Data tab, then do the following to support the serverinterface specifications:

a Enable Use Logical Record Format.

b Enable Add Carriage Return to Fixed Length Records.

c Enable Export Data Concurrently.

d Enable Include Duplicate Records.

e Enable Create Export Data Backup.

f Remove the UPLOAD.DAT file from the Upload Filename field.



4 Under Additional Parameters, click Misc., then do the following:

a Enable Add Terminal ID to Exported File Name.

b Enable Use Terminal ID for DOSFILE Path.

c Click OK to exit Export Miscellany.

5 Click the Log Setup tab, select each the following protocols within theProcesses and Protocols area, then select “3” from the Log Level andDebug Level boxes for each protocol to ensure messages do appear inthe Event Log for that protocol:

S Export

S Import

S System

S IFTP

S NRInet

Types range from fatal errors (0) to informational messages (5). Fatalerrors are always written to the database, regardless of the type of messageselected.

Note: In newer versions, default levels are set at “3.” For troubleshooting,set the levels to “5,” then do individual process log levels.

The higher the level number, the more information gets logged, thusslowing the Communications Server. For TTY and NRInet protocols,set levels to “0” or “1” for maximum efficiency.

When testing clients, set levels at “0” to run “TEST6920API”(6920API.DLL) to catch the thread for logging messages. See the 6920Communications Server Reference Manual (P/N: 977-021-001) for infor-mation about this test application.

Logging level messages (fatal, error, warning, information) always appearin the 6920 Event Log. Debug messages are mixed in with other loggingmessages. See the “6920 Communications Server User’s Guide“ for informa-tion.



The only way to track additional troubleshooting information is to go tothe DOS prompt and type the following:

eventlog.exe/debug.

6 Click OK to exit System Properties.



Installation Completed

The Installation Completed! page appears with information applicable toyour particular installation. Click Finish to close the installation, then goto Chapter 6, “Electronic Registration,” to complete the electronic registra-tion for customer support. If prompted, click OK to reboot the machine.

Start Menu

The following Start Menu paths are created for the Communications Ser-ver. Double-click each respective desktop icon (shown left of each) to ac-cess the applicable document or application. The “C:\Documents and Set-tings\All Users\Start Menu\Programs\Intermec\6920 Service” path opensonto the Windows desktop with the following links.

UninstallRemoves the Communication Servere applications from your desktop.

6920 Event LogAccesses the Event Log which details fatal errors to informational mes-sages.

6920 Installation GuideContains the PDF version of this installation guide, available throughAdobe Reader.



6920 Reference ManualContains the PDF version of the 6920 Communications Server ReferenceManual, also available through Adobe Reader.

6920 User GuideContains the PDF version of the 6920 Communications Server User’s Guide— also available through Adobe Reader.

6980 Asset ViewAccesses the 6980 Network Controller application.

Communication PropertiesConfigures the Communications Properties for the Communications Serv-er application.

N692x Administration ClientAccesses the N692x Administration Client application. More informationis in the User’s Guide.

N692x Process ManagerAccesses the N692x Process Manager application. More information is inthe User’s Guide.

N692x User ManagerAccesses the N692x User Manager application. Information about this ap-plication is in the User’s Guide.

ReadmeDescribes the latest improvements made to 6920 Communications Server.

System PropertiesConfigures the System Properties for the Communications Server applica-tion.



Directory ContentsNote: Default directories can be changed in System Properties; however, itis strongly recommended that mapped drives not be used. It has beenfound that a drive mounted across a network is inherently slower and canbe the cause of lost data when the network is busy or inaccessible.

From the Windows desktop, right-click the My Computer desktop icon,then select Explore to view the contents of the default “C:\6920” folder.

S ArchiveImport Process moves processed, unformatted files to this location forarchiving. Disable this by blanking out this directory under SystemProperties.

S BackupStores backup copies of all files replaced during installation.

S DbContains database information, or scheduled users and files to be sent tousers, used by the Communications Server.

S DownloadImport Process places processed, formatted download data in this direc-tory from the Import folder. This data is then sent to mobile comput-ers.

S ExportContains processed data exported the Communications Server and madeready for the host.

S ImportHolds data ready for import to the Communications Server.

S ManualContains the installation guide (6920IG.PDF), user guide(6920UG.PDF) and reference manual (6920RM.PDF) in PortableDocument Format (PDF). The latest Adobe Reader is required to readthese documents. The README.TXT Word document lists changesbetween software versions.

S SamplesThe contents in this folder are used in a tutorial as described in the ref-erence manual.

S UploadTemporary holding area for upload data coming from computers. Thisupload data is moved to Export after processing.

UnWiseShould you need to remove the N692x applications from the system, usethe Unwise function.


Remote N692x ClientInstallation5

This chapter tells how to install the remote N692x Client applications.This installation requires an installation CD-ROM and a registrationfloppy diskette.



Note: The common DLLs and Microsoft Data Access Components(MDAC) must be installed or updated for the application to run properly.Go to Chapter 2, “ODBC Installation” to complete this step.

Remote N692x Client InstallationChapter —5


N692x Remote Console ApplicationNote: Only install this application on a remote PC, or a PC that does notcontain the Communications Server. If this application were installed onthe host PC, activating either application will corrupt both.

1 The standard Welcome screen specifies what applications are to beinstalled. Click Next to continue.

2 Check the N692x Server Administration Tools to include the accesso-ries with the N692x Client Application. Click Next to begin the instal-lation.

Remote N692x Client Installation—Chapter 5


3 Click Next to accept the default destination directory, or click Browseto browse for a directory where the application files are to be installed.




DCOM ConfigurationSecurity configuration is necessary for a remote N692x Client executableto run correctly.When first setting up a Windows NT client on a machine separate fromthe server machine, default properties for the client machine needs to bereconfigured to locate the N692x Server application on the remote servermachine before the application can be launched. You will have to set theremote address for the Communications Server.Note: If you receive any DCOM Configuration Warning messages, clickYes to record any application IDs and continue.

1 If you elect to configure your DCOM properties another time, click Noor Cancel, then go to “Installation Completed!” on page 105. Click Yesto start.

2 Click the Default Properties tab to ensure your settings match those ofthe following illustration. If not, change the settings to match, thenclick Apply.



3 Click the Applications tab for the list of COM objects and controls.Scroll down and double-click N692xSvr to access its properties.



4 Click the Location tab, clear Run application on this computer, checkRun application on the following computer, then click Browse to ac-cess the Select Domain window.

5 Click to select the domain where the remote server application is loca-ted. Double-click these domains to select a group or user from within.Click OK to close.

Click Apply to save changes, then click OK to return to the DistributedCOM Configurations Properties window.



Installation CompletedThe Installation Completed! page appears with information applicable toyour particular installation. Click Finish to close the installation, then goto the next page to complete the electronic registration for full customersupport.

If prompted, click OK to reboot the machine.



UnWiseShould you need to remove the applications from the system, use the Un-wise function.


Electronic Registration6

Register your 6920 communications software, providing answers that bestdescribe your computing platform and operating system. If unsure aboutany of the pertinent software questions, consult your systems administra-tor. This information will assist Customer Support in delivering better ser-vice.

Electronic RegistrationChapter —6


Do the following to complete the information:

1 If the following screen does not appear on your Windows desktop, go tothe “C:\6920” directory and double-click the ereg.exe executable to acti-vate the registration.

2 Click Next to start the registration.

3 Type in or change the information, if needed, then click Next to conti-nue. The company name carries over from the initial registration page(page 31).

Electronic Registration—Chapter 6


4 Type in or change where this application is installed, then click Next tocontinue. The contact name would carry over from the initial registra-tion page (page 31).

5 Verify the information on this page. If necessary, type in your new in-formation. Click Next to continue.



6 Type in or change the host computer on which the host application isinstalled. If unsure about the information requested, consult your sys-tems administrator. Click Next to continue.

7 Type in or change the communications protocols between the hostcomputer and the mobile computers. This must match the Commu-nications Properties settings. Click Next to continue.

Electronic Registration—Chapter 6


8 Select an available methods of delivery, then click Finish to save theregistration information.

S If Email is selected, your information is sent to Customer Support. Ifsuccessful, a confirmation dialog appears.

S If Print (Mail or Fax Machine) is selected, a standard Print window ap-pears. Verify the correct print configurations and click OK. Two pagesare printed, the first has ways to send this information to CustomerSupport (postal service, fax, or email); the second has the customer reg-istration information.

S If Save as Text is selected, an information window appears.



Click Close to quit the electronic registration.


Patch Downloads7

This chapter tells how to download patches from the Intermec Technolo-gies Corporation web site or from the root of your installation CD. Con-tact your Intermec representative about the installation CD.

If you have already installed the Communications Server, you can down-load and apply patches to these applications to automatically upgrade yoursystem.

Patch DownloadsChapter —7


Stop the N692x ServiceDuring this and any additional patches to a 6920 Service installation, youmust first stop the N692x Service to avoid conflicts. Do the following tostop this service:


2 Click to expand (+) “Services and Applications,” then select “Services.”

3 Scroll down and select to highlight the “N692xService” component, doa right-click, then select Stop from the pop-up menu. Wait for the ser-vice to stop before exiting the Computer Management window, like inthe following image.

From your keyboard, simultaneously press <Ctrl>, <Alt>, <Del>, thenclick Task List from the center, bottom to access the Windows Task Man-ager. Click the Processes tab, then check whether the N692XSVC.EXE orN692XSVR.EXE files appear. If either does appear, go back to the Com-puter Management window to stop the service.

Patch Downloads—Chapter 7


Download Patches from the Installation CDDo the following to download a patch from your installation CD. Thisexample uses the patch for software version 3.01.09.

1 Browse to the root of the CD. Double-click theSETUPUPGRADE301.EXE file.

2 A prompt appears to warn you to stop the N692x Service, or to closethe 6920.EXE window before proceeding. Click OK.

3 At the Customer Support window, note the toll-free number, clickNext, then click OK to continue.

4 When the README.TXT document opens, print or save a copy to thedesktop if needed. Close to continue.

5 Click Yes, I Agree to accept the License Agreement, click Next to acceptthe default destination directory, then click Next at the Ready to Installwindow to start the installation.

6 Click Backup Properties to save your properties, then click Next tocontinue. Note: if you do not select Backup Properties, you will have toreconfigure your properties.

7 Click OK when prompted with “Successful Backup” and “N692x Serv-er Installed Successfully” messages.

8 Click Restore Properties to apply the properties saved in step 6, clickOK, then click OK again. Note, if Backup Properties or Restore Proper-ties were not selected, you will have to reconfigure your properties.

9 Click Continue to clear the User Database. Click Skip to keep 6920users created in the 6920 Administration Client.

10 Click Yes to set up the applications, click Cancel to abort the installa-tion of this patch.

11 Verify the 6920 Communication Properties, then click OK. Verify the6920 System Properties, then click OK.

12 Click Finish. Click Cancel, then Yes to skip the electronic registrationand go to Chapter 8, “Test the Applications” to test this installation.

Download Patches from the WebContact your Intermec representative for information on downloadingfiles from the Intermec web site.

Patch DownloadsChapter —7



Test the Applications8

This chapter covers how you can test applications to determine whetherthese were successfully installed.

Test the ApplicationsChapter —8


Administrator AccountYou may choose to create an administrator account within the Commu-nications Server to control processes, etc. You may now use this accountfor all subsequent 6920 logins. Do the following to create an account:

From the Windows desktop, select Start > Programs > Intermec > 6920Service > N692x Administration Client. Type in the new user name andpassword, and confirm the password. Click Add, then close the window.

Test the Applications—Chapter 8


N692x ServiceDo the following to verify whether the N692x Service started properly:

1 From the Windows desktop, right-click the My Computer desktop iconfor a pop-up menu, and select Manage.

2 Click to expand (+) “Services and Applications,” then select “Services.”

3 On the right side, scroll to and select to highlight the “N692x Service”option. You should be able to verify that it started automatically. Exitthe Computer Management window when finished.



692X Process Manager

Do the following to verify whether transactions are managed properly.

1 From the Windows desktop, select Start > Programs > Intermec > 6920Service > N692x Process Manager to access the Remote Process Man-ager.

2 Click Control Processes, then type “intermec” as the Username and“cr52401” as the Password. Click OK to return to the Remote ProcessManager.

3 From the Remote Process Manager, make sure the status for the Im-port, Comm, and Export processes are set to “stop-good.”

4 Copy the SESSTEST.CTL, PLN.DAT, and TEST.DAT files from the“C:\6920\Samples” folder and paste them in the “C:\6920\Import”folder.

Test the Applications—Chapter 8


5 Click Start Import, Start Comm, then Start Export to ensure that theseprocesses stay active. Check for ports when telecommunications hadstarted. Click Close to exit the Remote Process Manager.

6 From the N692x Process Manager, click 6920 Import to start the im-port process.

Observe the messages and see if there is a repeated error #13 from theimport process. If this occurs check the import directory to see if theSESSIONTEST.CTL file was imported. If not, verify the 6920 Svraccount administrative privileges, and correct the password usage. If noerror, determine whether the “C:\6920\Archive” folder has the importedfiles.


IndexI

The General Index covers all topics. Those in italics are figures, those in bold aretables.

The Files Index is to assist you in locating descriptions for device drivers, applica-tions, utilities, batch files, or other files within this publication.

Index


General Index

Numbers30-day installation, 6920, 2832-bit Client application, 7498X protocol, 7

local and remote configurations, 18698X protocol, 7

local and remote configurations, 19600 Series Computers, Ethernet configurations

depot environment, 17local depot environment, 16simple, 16

6110 Computer, NPCPmultidock, 9serial port, 10

62xx ComputersEthernet configurations, 15NPCP

4970P Controller, 13docks, 12Rocket Port cable, 14serial port, 11

6920 Communications Client for Windows 95, 98, or NT,7

692x Process Manager, test applications, 120700 Series Computers, Ethernet configurations


AAccess permissions, N692x

Windows 2000, 76Windows XP, 87

ADCCP, 6Administrator account, test applications, 118

BBackups

property settings6920, 35N692x, 64

restoring properties6920, 37N692x, 65

upgrade installation6920, 34N692x, 63

Booting with Ymodem, 7

CCable requirements, 4Client IP address

dynamic allocation, 8static assignment, 8

Communications Properties6920, 40N692x, 88

Controllers498X, 7

configuration, 18698X, 7

configuration, 19IFTP, 8

DDCOM, installation

N692x, 69N692x Client, 102

DCOM98.EXE, 5Debug level

6920, 46N692x, 94

Debug messages6920, 46N692x, 94

Demo installation, 6920, 28Directory contents

6920, 49N692x, 98

Disk, installing application, 20Disk drive size requirements, 4

EElectronic registration, 107Ethernet card (optional), 4Ethernet configurations

600 Series Computersdepot environment, 17local depot environment, 16simple, 16

62xx Computers, 15700 Series Computers


Event Logdebug messages

6920, 46N692x, 94

via DOS prompt6920, 46N692x, 94

HHand-held computer requirements, 4Hard drive size requirements, 4Hardware requirements

cables, 4disk drive size, 4ethernet card (optional), 4hand-held computers, 4hard drive size, 4host computer, 4mobile computers, 4modems, 4PC, 4RAM, 4RS-232 ports (optional), 5RS-232 to RS-485 converter (optional), 5

Index


RS-485 serial card (optional), 5Host computer requirements, 4

IIFTP, 8Installation

DCOM propertiesN692x, 69N692x Client, 102

demo, 6920, 28electronic registration, 107Microsoft Data Access Components 2.5, 24new, 6920, 27patches, 113testing N692x, 120upgrade, 27User Manager Database

6920, 38N692x, 67

Installation help6920, 32N692x, 61

Installing application, 20IP addresses, 8

client, 8server, 8

LLaunch permissions

N692x, Windows XP, 77, 85remote client, 102

Local controllers498X, 7698X, 7IFTP, 8

Local user account, N692x, 52Log level

6920, 46N692x, 94

MMicrosoft Data Access Components 2.5, 21

See also Microsoft Data Access 2.5setup, 24

Mobile computer requirements, 4Modem, requirements, 4

NN692x

local user accounts, 52Remote Process Manager, 120Schedule Database, 68Service, 69testing installation, 120

N692x Server, permissionsremote client, 102server, 69

N692x Service, test applications, 119New installation, 6920, 27NPCP, 6

6110 Computermultidock, 9serial port, 10

62xx Computers4970P Controller, 13docks, 12Rocket Port cable, 14serial port, 11

NRInetmessages versus performance

6920, 46N692x, 94

TCP/IP communications application, 7TCP/IP using, 7

OODBC components, 21Operating system requirements, 3, 5

PPatches, 113PC requirements, 4Planning the site, 3

site considerations, 3Port (6920) configurations, 6PPP/SLIP, 7Processes and protocols

6920, 46N692x, 94

Protocols6920 port configurations, 6determining, 5NPCP, 6PPP/SLIP, 7TCP/IP, 7TCP/IP using NRInet, 7TTY, 7

RRAM requirements, 4Ratio of messages versus performance

6920, 46N692x, 94

Registrationelectronic, 107information

6920, 32N692x, 61

Remote client launch, N692x Client, 102Remote controllers

498X, 7698X, 7IFTP, 8

Remote Process Manager, N692x, 120

Index


Requirementscables, 4disk drive size, 4ethernet card (optional), 4hand-held computers, 4hard drive size, 4host computer, 4mobile computers, 4modems, 4operating system, 3, 5PC, 4RAM, 4RS-232 ports (optional), 5RS-232 to RS-485 converter (optional), 5RS-485 serial card (optional), 5

Restoration of properties6920, 37N692x, 65

RS-232 ports (optional), 5RS-232 to RS-485 converter (optional), 5, 9RS-485 serial card (optional), 5SSchedule Database, N692x, 68Security (NT), installation, 69Server IP address, 8Service, N692x, 69Site considerations, 3Software registration, 107Software requirements, host computer, 3System Properties

6920, 43N692x, 91

TTCP/IP, 7

6920 Communications Client, 7

Test applications692x process manager, 120administrator accounts, 118N692x service, 119

TEST6920API6920, 46N692x, 94

TTY, 7messages versus performance

6920, 46N692x, 94

UUninstalling N692x, 98Uninstalling N692x Client, 106Uninstalling Norand 6920, 50Unwise

6920, 50N692x, 98N692x Client, 106

Upgrade installation6920, 27backups

6920, 34N692x, 63

User accounts, N692x, 52User Manager, installation

6920, 38N692x, 67

YYmodem, 7

Index


Files IndexNumbers6920API.DLL

6920, 46N692x, 94

NN692XSVR.EXE, 72

PPLN.DAT, 120

S

SESSTEST.CTL, 120SETUPUPGRADE301.EXE, 115

T

TEST.DAT, 120

U

UPLOAD.DAT6920, 45N692x, 93

Index


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tel 425.348.2600

fax 425.355.9551

www.intermec.com

6920 Communications Server Installation Guide - May 2005

*962-055-005E*P/N 962-055-005E