6.1 method for system design for sustainability

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Carlo Vezzoli Politecnico di Milano / DESIGN dept. / DIS / School of Design / Italy course System Design for Sustainability Subject 6. Methods and tools for System Design for Sustainability learning resource 6.1 MSDS Method for System Design for Sustainability carlo vezzoli politecnico di milano . DESIGN dept. . DIS . School of Design . Italy Learning Network on Sustainability (EU asia-link) Learning Network on Sustainabile energy systems (EU edulink)

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Page 1: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

course System Design for SustainabilitySubject 6. Methods and tools for System Design for Sustainability

learning resource 6.1

MSDS Method for System Design for Sustainability

carlo vezzolipolitecnico di milano . DESIGN dept. . DIS . School of Design . Italy

Learning Network on Sustainability (EU asia-link)Learning Network on Sustainabile energy systems (EU edulink)

Page 2: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

CONTENTS . a resume of System Design for Sustainability. MSDS: objectives, approach and phases. MSDS: main tools . overview of the MSDS method

Page 3: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

SYSTEM DESIGN FOR USTAINABILITY:A DEFINITION

“the design of the system of products and services that are together able to fulfil a particular customer demand (deliver a “unit of satisfaction”) based on the design of innovative interactions of the stakeholders (directly and indirectly linked to that “satisfaction” system) where the economic and competitive interest of the providers continuously seeks both environmentally and socio-ethically beneficial new solutions”

[Vezzoli et al. 2014]

Page 4: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

A. “SATISFACTION-SYSTEM” APPROACH design the satisfaction of a particular demand

(satisfaction unit) and all its related products and services

B. “STAKEHOLDER CONFIGURATION” APPROACH design the interactions of the stakeholder of a

particular satisfaction-system

C. “SYSTEM SUSTAINABILITY” APPROACHdesign such a stakeholder interactions (offer model) that for economic and competitive reasons continuously seek after environmentally and socio-ethical new beneficial solutions

SYSTEM DESIGN FOR SUSTAINABILITY: APPROACHES/SKILLS

Page 5: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

SCOPE: support design processes for the development of sustainable PSS, adaptable to specific design requirements and usable in existing design processes

USERS: designer, design office, designer within a company

TOOLS: free to download at www.lens.polimi.it

MSDS: Method for System Design for Sustainability

EU funded project, Asia-link programme

Page 6: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

STRATEGIC ANALYSIS

EXPLORING OPPORTUNITIES

SYSTEM CONCEPT DESIGN

SYSTEM DESIGN (AND ENGIN.)

COMMUNICATION

MSDS: PHASES OBJECTIVESGaining the information needed to facilitate the generation of sustainable PSS ideas and scenarios for sustainable system innovations

Producing a “catalogue” of promising sustainable PSS ideas and a sustainability design-orienting sceanario

Defining and designing one or more PSS concept potentially sustainable

Developing the most promising sustainable PSS concept into a detailed version necessariy to its implementation

Producing the documents for the external communication of the PSS characteristics (general and the sustainability ones)

ANALYSIS OF THE PROJECT PROMOTERS

ANALYSIS OF THE REFERENCE CONTEXT

ANALYSIS OF BEST PRACTICES

ANALYSIS OF THE REFERENCE STRUCTURE

SUSTAINABILITY EVALUAAYO AND PRIORITIES DEF.

IDEAS GENERATION ORIENTED TO SUSTAINABILITY

DEVELEPMENT OF THE SUSTAINABILITY DESIGN ORIENTING SCENARIO - VISIONS/CLUSTERS/IDEAS

VISIONS, CLUSTERS AND IDEAS SELECTION

SYSTEM CONCEPT DEVELOPMENT

SYSTEM DEVELOPMENT (EXECUTIVE LEVEL)

ENV, SOCIO-ET. & ECON. CHECK/VISUALISATIONk

MULTIMEDIA REPORTING: OVERALL QUALITIES

MULTIMEDIA REPORTING: STAINABILITY QUALITIES

ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION

/PROCESSES

Page 7: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

MODULAR METHOD:

1. enabling to START up at any process of any phase

2. enabling to use a SELECTED set of processes and tools

3. enabling to work on one, two or all the sustainability DIMENSIONS

MSDS: MODULAR APPROACHSTRATEGIC ANALYSIS

EXPLORING OPPORTUNITIES

SYSTEM CONCEPT DESIGN

SYSTEM DESIGN (AND ENGIN.)

COMMUNICATION

STRATEGIC ANALYSISANALYSIS OF THE PROJECT PROMOTERS

ANALYSIS OF THE REFERENCE CONTEXT

ANALYSIS OF BEST PRACTICES

ANALYSIS OF THE REFERENCE STRUCTURE

DEFINITION OF SUSTAINABILITY DESIGN PRIORITIES

IDEAS GENERATION ORIENTED TO SUSTAINABILITY

DEVELEPMENT OF THE SUSTAINABILITY DESIGN ORIENTING SCENARIO - VISIONS/CLUSTERS/IDEAS

VISIONS, CLUSTERS AND IDEAS SELECTION

SYSTEM CONCEPT DEVELOPMENT

SYSTEM DEVELOPMENT (EXECUTIVE LEVEL)

ENV, SOCIO-ET. & ECON. CHECK/VISUALISATIONk

MULTIMEDIA REPORTING: OVERALL QUALITIES

MULTIMEDIA REPORTING: STAINABILITY QUALITIES

ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION

Page 8: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

1. Sustainability Design-Orienting toolkit (SDO)2. sustainability interaction story-spot

3. system map4. interaction table / story-board5. satisfaction offering diagram6. stakeholder motivation matrix7. solution element brief

MSDS MAIN TOOLS:

LEGENDAsustainability-orienting system design tools(other) system design tools

Page 9: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

1. SUSTAINABILITY DESIGN-ORIENTING (SDO)

to orientate system design process towards sustainable solutions (environmental, socio-ethical, economic)

www.lens-sdo.polimi.it

Page 10: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

2. SUSTAINABILITY INTERACTION STORY-SPOT(could be animated)

to visualise (only) key interactions in relation to achieved criteria of sustainability (environmental, socio-ethical, economic)

Page 11: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

3. SYSTEM MAP(could be animated)

to visualise (design and co-design) the configuration of the system, describing actors involved and their interactions

Page 12: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

4. INTERACTION TABLE and STORY-BOARD(could be animated)

to visualise (design and co-design) the functioning of the system in time: the narratives (stories) of the front-desk (with the clients) and back-stage interactions (between other stakeholders)

INTERACTION TABLE

INTERACTION STORY-BOARD

Page 13: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

5. SATISFACTION OFFERING DIAGRAM

to visualise (design and co-design) the unit of satisfaction offered by the system, and how this is delivered to the user/customer

Page 14: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

6. STAKEHOLDERS MOTIVATION MATRIX

to visualise (identify) the motivations that actors have in being involved in the system

Page 15: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

7. SOLUTION ELEMENT BRIEF

to visualise (identify) the elements (products, services, labour) needed to the system, and who, among the system stakeholders, has to design/ produce/deliver such elements

Page 16: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

OVERVIEW OF THE MSDS METHOD

Page 17: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

STRATEGIC ANALYSIS

EXPLORING OPPORTUNITIES

SYSTEM CONCEPT DESIGN

SYSTEM DESIGN (AND ENGIN.)

COMMUNICATION

ANALYSIS OF THE PROJECT PROMOTERS

ANALYSIS OF THE REFERENCE CONTEXT

ANALYSIS OF BEST PRACTICES

ANALYSIS OF THE REFERENCE STRUCTURE

SUSTAINABILITY EVALUATION & PRIORITIES DEFIN.

IDEAS GENERATION ORIENTED TO SUSTAINABILITY

DEVELEPMENT OF THE SUSTAINABILITY DESIGN ORIENTING SCENARIO - VISIONS/CLUSTERS/IDEAS

VISIONS, CLUSTERS AND IDEAS SELECTION

SYSTEM CONCEPT DEVELOPMENT

SYSTEM DEVELOPMENT (EXECUTIVE LEVEL)

ENV, SOCIO-ET. & ECON. CHECK/VISUALISATIONk

MULTIMEDIA REPORTING: OVERALL QUALITIES

MULTIMEDIA REPORTING: STAINABILITY QUALITIES

ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION

STRATEGIC ANALISYS

sustainability analysis of existing system and design priorities definition

Page 18: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

. ENVIRONMENTAL/SUSTAINABILITY PRIORITIES DEFINITION

. tool: SUSTAINABILITY DESIGN-ORIENTING / PRIORITY DEFINITIONqualitative assessment (report) of the existing system supported by a set of

checklists for a (for each criterion)

priority identification among criteria: No, Low, Medium, High

for a selected sustainability dimension (e.g. environmen.)

Page 19: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

STRATEGIC ANALYSIS

EXPLORING OPPORTUNITIES

SYSTEM CONCEPT DESIGN

SYSTEM DESIGN (AND ENGIN.)

COMMUNICATION

ANALYSIS OF THE PROJECT PROMOTERS

ANALYSIS OF THE REFERENCE CONTEXT

ANALYSIS OF BEST PRACTICES

ANALYSIS OF THE REFERENCE STRUCTURE

SUSTAINABILITY EVALUATION & PRIORITIES DEFIN.

IDEAS GENERATION ORIENTED TO SUSTAINABILITY

DEVELEPMENT OF THE SUSTAINABILITY DESIGN ORIENTING SCENARIO - VISIONS/CLUSTERS/IDEAS

VISIONS, CLUSTERS AND IDEAS SELECTION

SYSTEM CONCEPT DEVELOPMENT

SYSTEM DEVELOPMENT (EXECUTIVE LEVEL)

ENV, SOCIO-ET. & ECON. CHECK/VISUALISATIONk

MULTIMEDIA REPORTING: OVERALL QUALITIES

MULTIMEDIA REPORTING: STAINABILITY QUALITIES

ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION

Ideas generation oriented to sustainability

EXPLORING OPPORTUNITIES

Page 20: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

. GENERATE “ENV./SUSTAINABLE IDEAS” BY BRAINSTORMING

. tool: SUSTAINABILITY DESIGN-ORIENTING / ORIENTATE CONCEPT

typed emerged

system ideas(for each criterion)

for each (environm.) sustainability dimension

for each criterion, an idea table with guidelinees at system level

Page 21: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

. GENERATE “SOCIOETHICAL/SUSTAIN. IDEAS” BY BRAINSTORMING

. tool: SUSTAINABILITY DESIGN-ORIENTING / ORIENTATE CONCEPT

typed emerged

system ideas(for each criterion)

for each (socio-etic.) sustainability dimension

for each criterion, an idea table with guidelinees at system level

Page 22: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

System concepts development

SYSTEM CONCEPT DESIGN STRATEGIC ANALYSIS

EXPLORING OPPORTUNITIES

SYSTEM CONCEPT DESIGN

SYSTEM DESIGN (AND ENGIN.)

COMMUNICATION

ANALYSIS OF THE PROJECT PROMOTERS

ANALYSIS OF THE REFERENCE CONTEXT

ANALYSIS OF BEST PRACTICES

ANALYSIS OF THE REFERENCE STRUCTURE

SUSTAINABILITY EVALUATION & PRIORITIES DEFIN.

IDEAS GENERATION ORIENTED TO SUSTAINABILITY

DEVELEPMENT OF THE SUSTAINABILITY DESIGN ORIENTING SCENARIO - VISIONS/CLUSTERS/IDEAS

VISIONS, CLUSTERS AND IDEAS SELECTION

SYSTEM CONCEPT DEVELOPMENT

SYSTEM DEVELOPMENT (EXECUTIVE LEVEL)

ENV, SOCIO-ET. & ECON. CHECK/VISUALISATIONk

MULTIMEDIA REPORTING: OVERALL QUALITIES

MULTIMEDIA REPORTING: STAINABILITY QUALITIES

ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION

Page 23: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

. tool: SATISFACTION OFFERING DIAGRAMM

(could be animated)

Page 24: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

. tool: SYSTEM MAP (could be animated)

Page 25: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

. INTERACTION TABLE (2 rows: 1° cllient/user; 2° providers)

Page 26: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

. tool: INTERACTION STORY BOARD

(could be animated)

Page 27: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

F. INTERACTION STORY BOARD. PRODUCT AND SUPPORT-PRODUCT CONCEPTS

Page 28: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

environmental, socio-ethical and economic sustainability check and visualisation

SYSTEM CONCEPT DESIGN STRATEGIC ANALYSIS

EXPLORING OPPORTUNITIES

SYSTEM CONCEPT DESIGN

SYSTEM DESIGN (AND ENGIN.)

COMMUNICATION

ANALYSIS OF THE PROJECT PROMOTERS

ANALYSIS OF THE REFERENCE CONTEXT

ANALYSIS OF BEST PRACTICES

ANALYSIS OF THE REFERENCE STRUCTURE

SUSTAINABILITY EVALUATION & PRIORITIES DEFIN.

IDEAS GENERATION ORIENTED TO SUSTAINABILITY

DEVELEPMENT OF THE SUSTAINABILITY DESIGN ORIENTING SCENARIO - VISIONS/CLUSTERS/IDEAS

VISIONS, CLUSTERS AND IDEAS SELECTION

SYSTEM CONCEPT DEVELOPMENT

SYSTEM DEVELOPMENT (EXECUTIVE LEVEL)

ENV, SOCIO-ET. & ECON. CHECK/VISUALISATIONk

MULTIMEDIA REPORTING: OVERALL QUALITIES

MULTIMEDIA REPORTING: STAINABILITY QUALITIES

ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION

Page 29: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

. CHECK IN PROGRESS CONCEPT ENVIRONMENTAL/SUSTAINABILITY

improvemnts levels definition per aech criterion: -, =, +, ++

qualitative sustainability assessment of concept improvements (report for each criterion) as

compared with the existing system (checklists)

. tool: SUSTAINABILITY DESIGN-ORIENTING / CHECK CONCEPT

for a selected sustainability dimension, e.g. environmen.

Page 30: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

. VISUALISE CONCEPT ENVIRONMENTAL/SUSTAINABILITY POTENT.

visualisation concept improvement

(for each criterion)

visualisation of existing system priorities

(for each criterion)

IMPROVEMENT…

text synthethisingimprovement(for each criterion)

. tool: SUSTAINAB. DESIGN-ORIENTING / ENVIRONMENTAL RADAR

for a selected sustainability dimension

Page 31: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

visualisation concept improvement

(for each criterion)

IMPROVEMENT…

text synthethisingimprovement(for each criterion)

. tool: SUSTAINABILITY DESIGN-ORIENTING / RADAR

. VISUALISE SYSTEM SOCIOETHICAL/SUSTAINABILITY

for a selected sustainability dimension

Page 32: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

STRATEGIC ANALYSIS

EXPLORING OPPORTUNITIES

SYSTEM CONCEPT DESIGN

SYSTEM DESIGN (AND ENGIN.)

COMMUNICATION

ANALYSIS OF THE PROJECT PROMOTERS

ANALYSIS OF THE REFERENCE CONTEXT

ANALYSIS OF BEST PRACTICES

ANALYSIS OF THE REFERENCE STRUCTURE

SUSTAINABILITY EVALUATION & PRIORITIES DEFIN.

IDEAS GENERATION ORIENTED TO SUSTAINABILITY

DEVELEPMENT OF THE SUSTAINABILITY DESIGN ORIENTING SCENARIO - VISIONS/CLUSTERS/IDEAS

VISIONS, CLUSTERS AND IDEAS SELECTION

SYSTEM CONCEPT DEVELOPMENT

SYSTEM DEVELOPMENT (EXECUTIVE LEVEL)

ENV, SOCIO-ET. & ECON. CHECK/VISUALISATIONk

MULTIMEDIA REPORTING: OVERALL QUALITIES

MULTIMEDIA REPORTING: STAINABILITY QUALITIES

ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION

development of the system on and executive level

SYSTEM DESIGN (AND ENGINEERING)

Page 33: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

H. SYSTEM MAP (DETAILED). tool: SYSTEM MAP

(could be animated)

Page 34: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

. SATISFACTION OFFERING

DIAGRAMM

Page 35: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

. tool: INTERACTION TABLE

Page 36: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

environmental, socio-ethical and economic sustainability check and visualisation

SYSTEM DESIGN

(AND ENGINEERING)

STRATEGIC ANALYSIS

EXPLORING OPPORTUNITIES

SYSTEM CONCEPT DESIGN

SYSTEM DESIGN (AND ENGIN.)

COMMUNICATION

ANALYSIS OF THE PROJECT PROMOTERS

ANALYSIS OF THE REFERENCE CONTEXT

ANALYSIS OF BEST PRACTICES

ANALYSIS OF THE REFERENCE STRUCTURE

SUSTAINABILITY EVALUATION & PRIORITIES DEFIN.

IDEAS GENERATION ORIENTED TO SUSTAINABILITY

DEVELEPMENT OF THE SUSTAINABILITY DESIGN ORIENTING SCENARIO - VISIONS/CLUSTERS/IDEAS

VISIONS, CLUSTERS AND IDEAS SELECTION

SYSTEM CONCEPT DEVELOPMENT

SYSTEM DEVELOPMENT (EXECUTIVE LEVEL)

ENV, SOCIO-ET. & ECON. CHECK/VISUALISATIONk

MULTIMEDIA REPORTING: OVERALL QUALITIES

MULTIMEDIA REPORTING: STAINABILITY QUALITIES

ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION

Page 37: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

. (up-date) CHECK SYSTEM ENVIRONMENTAL/SUSTAINABILITY

up-date improvemnts levels definition per aech criterion: -, =, +, ++

up-date qualitative sustainability assessment of the concept improvements

(report for each criterion) as compared with the existing system (checklists)

. tool: SUSTAINABILITY DESIGN-ORIENTING / CHECK CONCEPT

for a selected sustainability dimension

Page 38: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

. (up-date) VISUALISE SYSTEM ENVIRONMENTAL/SUSTAINABILITY

up-dated visualisation concept improvement

(for each criterion)

IMPROVEMENT…

up-date text synthethisingimprovement(for each criterion)

. tool: SUSTAINABILITY DESIGN-ORIENTING / RADAR

for a selected sustainability dimension

Page 39: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

up-dated visualisation concept improvement

(for each criterion)

IMPROVEMENT…

up-date text synthethisingimprovement(for each criterion)

. tool: SUSTAINABILITY DESIGN-ORIENTING / RADAR

. (up-date) VISUALISE SYSTEM SOCIOETHICAL/SUSTAINABILITY

for a selected sustainability dimension

Page 40: 6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

. tool: SUSTAINABILITY INTERACTION STORY-SPOT (animated)