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MOMENTUM SESSION Critical Success Factors Technical and Market relations Tino Martí – TicSalut, Catalonia Ehealth Forum - Athens 14 th May 2014

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Page 1: 6 Martin Tino - Momentum · RIS Fed by and integrated to EHR, but not interoperable so far. 15 User friendly. KISS and responsive. Teledialysis Norway ... Microsoft PowerPoint - 6

MOMENTUM SESSION

Critical Success Factors

Technical and Market relations

Tino Martí – TicSalut, Catalonia

Ehealth Forum - Athens 14th May 2014

Page 2: 6 Martin Tino - Momentum · RIS Fed by and integrated to EHR, but not interoperable so far. 15 User friendly. KISS and responsive. Teledialysis Norway ... Microsoft PowerPoint - 6

IT and Ehealth infrastructure14

Page 3: 6 Martin Tino - Momentum · RIS Fed by and integrated to EHR, but not interoperable so far. 15 User friendly. KISS and responsive. Teledialysis Norway ... Microsoft PowerPoint - 6

Wire and flow

@ the right time

Page 4: 6 Martin Tino - Momentum · RIS Fed by and integrated to EHR, but not interoperable so far. 15 User friendly. KISS and responsive. Teledialysis Norway ... Microsoft PowerPoint - 6

TeledialysisNorway

Chronic DiseaseTelemonitor

CenterIsrael

RxEyeSweden

IthacaSpain

IT infrastructure

Necessary network

resources

(broadband)

Off-the-shelf

equipment

(Videoconferencesolutions)

A computerized

central medical

record,

computerized call centermanagement and

patient

management

infrastructure,

computerizedclinical protocols,

and

videoconferencingand telemonitoring

Web platform

for

trasmission

and radiology

imagereading

Solution based

in telecom

standards for

web, data and voicecommunication

(GPRS, SMS,

WWW)

Ehealthinfrastructure

Use of EHR

(Integration with

existing systems, if

necessary)

Integrated in a

central EMR.

Integration in

PACS and

RIS

Fed by and

integrated to

EHR, but not

interoperable so

far

Page 5: 6 Martin Tino - Momentum · RIS Fed by and integrated to EHR, but not interoperable so far. 15 User friendly. KISS and responsive. Teledialysis Norway ... Microsoft PowerPoint - 6

User friendly15

Page 6: 6 Martin Tino - Momentum · RIS Fed by and integrated to EHR, but not interoperable so far. 15 User friendly. KISS and responsive. Teledialysis Norway ... Microsoft PowerPoint - 6

KISS and responsive

Page 7: 6 Martin Tino - Momentum · RIS Fed by and integrated to EHR, but not interoperable so far. 15 User friendly. KISS and responsive. Teledialysis Norway ... Microsoft PowerPoint - 6

TeledialysisNorway

ChronicDiseaseTelemonitorCenterIsrael

RxEyeSweden

IthacaSpain

User friendly The technology

is not very

complicated and

it is user-friendly

The system is

flexible: not all

possibilities are

utilised at all

times but

adapted to the

actual need

Easy to use

tablets for

elders.

Video

conference with

the nurse only

have one use

and the patient

only has to touch

one button

Only oneinstallationnecessary.

Easy to use

patient flows and

work processes.

Single sign-in

Easy and

multimodal design

Page 8: 6 Martin Tino - Momentum · RIS Fed by and integrated to EHR, but not interoperable so far. 15 User friendly. KISS and responsive. Teledialysis Norway ... Microsoft PowerPoint - 6

Monitor the service16

Page 9: 6 Martin Tino - Momentum · RIS Fed by and integrated to EHR, but not interoperable so far. 15 User friendly. KISS and responsive. Teledialysis Norway ... Microsoft PowerPoint - 6

Keep IT running

Page 10: 6 Martin Tino - Momentum · RIS Fed by and integrated to EHR, but not interoperable so far. 15 User friendly. KISS and responsive. Teledialysis Norway ... Microsoft PowerPoint - 6

TeledialysisNorway

ChronicDisease

TelemonitorCenterIsrael

RxEyeSweden

IthacaSpain

Servicemonitoring

Support and

maintenance

are integratedin ordinary

procedures

Critical to long

term

sustainability of

the service

in company

Supported by

RxEyeorganisation

and healthcare

partners IT

systems

Supported by

developer

(Indra)

Page 11: 6 Martin Tino - Momentum · RIS Fed by and integrated to EHR, but not interoperable so far. 15 User friendly. KISS and responsive. Teledialysis Norway ... Microsoft PowerPoint - 6

Good practicesin vendor relations

17

Page 12: 6 Martin Tino - Momentum · RIS Fed by and integrated to EHR, but not interoperable so far. 15 User friendly. KISS and responsive. Teledialysis Norway ... Microsoft PowerPoint - 6

Make it formal

Page 13: 6 Martin Tino - Momentum · RIS Fed by and integrated to EHR, but not interoperable so far. 15 User friendly. KISS and responsive. Teledialysis Norway ... Microsoft PowerPoint - 6

TeledialysisNorway

ChronicDisease

TelemonitorCenterIsrael

RxEyeSweden

IthacaSpain

Good practicesin vendorrelations

Follow the

normalprocedures for

contracting

Clear contracts defining

deliverables,

schedules,

maintenance,

responsibilities

are critical.

Flexible and

secure onlinecontracts

Short term

agreement.

Long term

potential

disputes

Page 14: 6 Martin Tino - Momentum · RIS Fed by and integrated to EHR, but not interoperable so far. 15 User friendly. KISS and responsive. Teledialysis Norway ... Microsoft PowerPoint - 6

Potential for scale-up18

Page 15: 6 Martin Tino - Momentum · RIS Fed by and integrated to EHR, but not interoperable so far. 15 User friendly. KISS and responsive. Teledialysis Norway ... Microsoft PowerPoint - 6

Ready to go mainstream

Page 16: 6 Martin Tino - Momentum · RIS Fed by and integrated to EHR, but not interoperable so far. 15 User friendly. KISS and responsive. Teledialysis Norway ... Microsoft PowerPoint - 6

TeledialysisNorway

Chronic DiseaseTelemonitor

CenterIsrael

RxEyeSweden

IthacaSpain

Scale-up Two types of

scale-up for our

case:

More local health centresconnected to the

hospital

New hospitalsoffering the same

service

Scaled up at

Maccabi

organisation

Born to be scale up (even

abroad)

Limited

because lack of

interoperability

and property

rights

Page 17: 6 Martin Tino - Momentum · RIS Fed by and integrated to EHR, but not interoperable so far. 15 User friendly. KISS and responsive. Teledialysis Norway ... Microsoft PowerPoint - 6

Thank You

TicSalut / SIG4Tino Martí

[email protected]