5 x hot mobile technologies presentation - vocomo inc

5
MOBILE CRM DRIVING ENGAGEMENT & USAGE Vocomo Inc

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Vocomo Inc. presents at nextMEDIA's 5 X Hot Mobile Technologies. Looking to develop your mobile strategy? To build an app, explore mobile advertising or create mobile games? Meet the vendors you can partner with to make this happen. This series of five minute, five slide presentations will give you a great overview of some of the hottest mobile technologies on hand for cross-platform success.

TRANSCRIPT

Page 1: 5 X Hot Mobile Technologies Presentation - Vocomo Inc

MOBILE CRM DRIVING ENGAGEMENT & USAGE

Vocomo Inc

Page 2: 5 X Hot Mobile Technologies Presentation - Vocomo Inc

Mobile CRM - Objective

Stimulate usage & engagement Drive brand awareness Increased loyalty Encourage trial

Page 3: 5 X Hot Mobile Technologies Presentation - Vocomo Inc

Mobile Tools for CRM

AUTOMOTIVE

RETAIL

High response rate

High relevancy Inexpensive Ease of

connecting users to customer care teams

Ease of cross selling

Precision targeting Age Usage patterns Brand

Page 4: 5 X Hot Mobile Technologies Presentation - Vocomo Inc

Mobile CRM Case

Quest Singles PromotionChallenge

Increase usage and buying for a targeted group of users

Action Built a targeted SMS campaign to the specific user and provided them with an incentive to purchase

Solution Using Vocomo’s mobile messaging and CRM platform, Quest was able to send correspondence over SMS

Result 10% increase in usage and sales across the brand during the time of the promotion

Page 5: 5 X Hot Mobile Technologies Presentation - Vocomo Inc

Vocomo Mobile CRM