5 users every friday

5 Users Every FridayA Case Study in Applied Research

August 25, 2009

Tom Illmensee [email protected] Consulting

Alyson Muff [email protected] Martin

5 Users Every Friday: A Case Study in Applied Research Tom Illmensee | Alyson Muff

Our deal.


http://www.flickr.com/photos/amphalon/489866219/

U.S. economy – 2007/2008

S.S. Short Circuit


http://www.flickr.com/photos/x-ray_delta_one/3821747779/


peopleinteractions

collaborationflexibility


http://www.flickr.com/photos/mike_miley/3602643132/

http://www.flickr.com/photos/krossbow/3279026325/


http://www.flickr.com/photos/hinkelstone/2765597758/


http://www.flickr.com/photos/eyesplash/3562374696/


Wireframes >> days/weeks

Plan usability study >> 1 week

Recruit users >> 1.5 weeks

Conduct sessions >> 2 days

Analyze data >> 1 week

Recommendations >> 3 days

Write report >> 1 week


http://www.flickr.com/photos/helios89/2094055234/


http://www.flickr.com/photos/gabriele/68282411/http://www.flickr.com/photos/opera-nut/2752861268/


http://www.flickr.com/photos/joelanman/366190064/


http://www.flickr.com/photos/racecarphotos/535337722/

“[Customer] research collateral, including original paper prototypes,

were all prominently displayed [in Agile work rooms], giving the

entire team a sense that the [shopper] was always in the room. I

heard repeated feedback that team members from the QA and

technical teams were especially interested by this new way of seeing

things—it really opened their eyes to designing solutions

for people.”- Senior Business Strategy Manager



http://www.flickr.com/photos/lorda/129806123/


“One of the responsibilities of software development is to assure that the

right product is being created, and then to create it in the right way. The

only way to accomplish this is to apply the best practices of programming,

design, and all of the other associated disciplines and crafts. *TRUE* agile

means integrating these crafts into a joyful, unified, productive whole.”

- Alan Cooper

“Usability's role in a design project is to be the source of truth about what

really works in the world, as opposed to the team's hopes for what might

work.”

- Jakob Nielsen


http://www.flickr.com/photos/14degrees/1440092644/


http://www.flickr.com/photos/15302763@N04/3386432469


Thanks for listening.

Any questions?

Tom IllmenseeIronworks Consulting

[email protected]

Alyson MuffLockheed [email protected]

5 users every friday

Technology

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