1. A PMRs experience with AEGATEs Safe Medicine Services Katrien Ceulemans, General Manager FARMAD A PMRs view on the AEGATE opportunity 1 Aegate Confidential 2. Farmad - Corporate image 2 Aegate Confidential 3. Farmad - Mission and vision Farmad provides the Belgian pharmacist the undertaker as well as the caretaker - with well thought of IT services, that are patient centric and sustained by intelligent pharmaceutical care, in doing so, Farmad focusses on a lasting customer relation 4 Aegate Confidential 4. Farmad Operational believes Small commercial enterprise of 60 employees, optimised synergy of pharmacists and programmers Client centered organisation, DNA of pharmaceutical care, being owned by one of Belgians leading professional organizations Focus on the pharmacist as an undertaker, a caretaker and a patients confidant 5 Aegate Confidential 5. Customer - Challenges Outpatient care Planned medical treatment Phased medical treatment self care 1 st and 2 nd line Integrated medical care 6 Aegate Confidential 6. Customer - Needs Userfriendly, ergonomic software features above all quick and efficient sales Easy to interpret and easy to enter patient data Integrated accurate pharmaceutical care 7 Aegate Confidential 7. Customer - Remedies Problems in public pharmacies related to prescribed medicines will decrease Nowadays 15 % of prescribed medicins in Belgium tend to lead to a health problem Therapy compliance/adherence will boom 50-70% non adherent patients Administration of medication will become more effective Waste of medicines will be countered 500 ton non used / wasted medication 8 Aegate Confidential 8. Customer - Opportunities Increase of multidisciplinarity in medication administration Growing concerns of the patient and informal carer An entire new set of pharmaceutical services 9 Aegate Confidential 9. Customer - Key to success Software that builds upon sources that are easy to access quick and swift accurate and scientifically validated supporting administration and surveillance of medication motivating compliance 10 Aegate Confidential 10. Customer - Personal view 11 Aegate Confidential 11. Customer User experience Confirmations of authentic medication Warnings in case of expired or soon to be expired medication Usage instructions Medication management services 13 Aegate Confidential 12. Customer Value perception In a hectic pharmacy nowadays, a pharmacist is always busy thinking about everything, so that information concerning patient security, that maximises your role as a personal advisor, is a definite help from which the patient undoubtedly will feel the benefit. 14 Aegate Confidential 13. Customer Value perception Taking up your responsability as a carer to the fullest using recent and real time pharmaceutical information that can be shared easily with your colleagues free of charge, activating an automatic update in my system. Aegate currently has 1036 active Farmad pharmacies. 15 Aegate Confidential 14. 16 Aegate Confidential THANK YOU !