5 Brahms Street5 Brahms StreetOppenheimer HouseOppenheimer House

Windhoek WestWindhoek West

E-Mail: m.petrus@unesco.orgE-Mail: m.petrus@unesco.orgPhone: (264-61) 291 7000/7219Phone: (264-61) 291 7000/7219

Fax: (264-61) 2917220Fax: (264-61) 2917220

*ANGOLA, LESOTHO, NAMIBIA, SOUTH AFRICA *ANGOLA, LESOTHO, NAMIBIA, SOUTH AFRICA & SWAZILAND& SWAZILAND

UNESCO WINDHOEK *CLUSTER UNESCO WINDHOEK *CLUSTER OFFICE OFFICE

Documentation & Internet Access Documentation & Internet Access CentreCentre

MISSION STATEMENT

THE UNESCO WINDHOEK CLUSTER OFFICE AIMS TO BE A PRIMARY CHANNEL FOR IMPROVING

EFFECTIVE COLLABORATION AND PARTNERSHIPS IN EDUCATION, THE SCIENCES, COMMUNICATION AND CULTURE, ESPECIALLY

WITHIN ITS CLUSTER MEMBER STATES

IT SEEKS TO ACHIEVE THIS WITH A DYNAMIC, SERVICE-ORIENTED AND PROFESSIONALLY

COMMITTED LEADERSHIP AND STAFF, ABLE CONSISTENTLY TO ATTRACT RESOURCES AND

GOODWILL FOR CARRYING OUT UNESCO’s MANDATE.

• In the Documentation Centre there are In the Documentation Centre there are documents and publications from all documents and publications from all Sectors of UNESCO, as well as documents Sectors of UNESCO, as well as documents and materials from the United Nations and and materials from the United Nations and other Specialized Agencies.other Specialized Agencies.

• The Documentalist is responsible for the The Documentalist is responsible for the general administration and operations of general administration and operations of the Documentation & Internet Access the Documentation & Internet Access Centre and Reference Library of the Centre and Reference Library of the Windhoek Cluster Office.Windhoek Cluster Office.

PURPOSEPURPOSE

• To provide information on UNESCO’s To provide information on UNESCO’s mission and UNESCO’s national, regional mission and UNESCO’s national, regional and global activities.and global activities.

• To serve the cross-disciplinary needs of To serve the cross-disciplinary needs of students and researchers from the five students and researchers from the five cluster member states in education, cluster member states in education, science, culture, communication and science, culture, communication and information technology. information technology.

• To provide access to information, (ideas and To provide access to information, (ideas and experiences) through books and other experiences) through books and other media including visual and spoken word media including visual and spoken word recordings as well as the Internet.recordings as well as the Internet.

RESOURCESRESOURCES

• The centre is computerized using The centre is computerized using CDS/ISIS and InMagic database CDS/ISIS and InMagic database

• Shelved are more than 2,500 items which Shelved are more than 2,500 items which include books, periodicals, monographs include books, periodicals, monographs and reports, (there are items that are in and reports, (there are items that are in the boxes, have not yet been classified)the boxes, have not yet been classified)

• Free internet access for research purposes Free internet access for research purposes , mainly for students, private and public , mainly for students, private and public sector officialssector officials

• Four workstations for internet surfing (45 Four workstations for internet surfing (45 minutes per person)minutes per person)

UNESCO Windhoek ClusterUNESCO Windhoek Cluster

• We encourage the cluster countries We encourage the cluster countries to provide us with publications, to provide us with publications, materials and any artifacts from their materials and any artifacts from their countries so that our Office reflects countries so that our Office reflects the whole cluster. the whole cluster.

• Publications are also shared with all Publications are also shared with all the cluster countries.the cluster countries.

REFERENCE SERVICESREFERENCE SERVICES

Documentalist:Documentalist:

• responds to telephone, email and postal responds to telephone, email and postal reference enquiries from national, regional reference enquiries from national, regional and international organizations as well as and international organizations as well as individuals on general information about individuals on general information about UNESCO’s activities. Specialized information UNESCO’s activities. Specialized information is handled by the respective Programme is handled by the respective Programme Officers. Officers.

• refers users to other centres in information refers users to other centres in information required is not available in our Centre. required is not available in our Centre.

• informs users regularly of our new informs users regularly of our new acquisitions by email or telephoneacquisitions by email or telephone

BOOK LOANSBOOK LOANS

• Members may borrow 5 books at a time for Members may borrow 5 books at a time for a reserve period of 2 weeks with a week’s a reserve period of 2 weeks with a week’s extension allowed on unreserved materials extension allowed on unreserved materials

• Any member of staff within the UN may Any member of staff within the UN may borrow books. borrow books.

• Other publications from the Reference and Other publications from the Reference and CD-ROM’s may not be borrowed.CD-ROM’s may not be borrowed.

• No fees are paid for book loans. We No fees are paid for book loans. We encourage people to use our Centre as encourage people to use our Centre as much as possible.much as possible.

LACK OF RESOURCESLACK OF RESOURCES

• Only four work stations. There is a Only four work stations. There is a demand for more computers and demand for more computers and space.space.

• Out of date equipment and limited Out of date equipment and limited facilitiesfacilities

• No specific budget allocated for the No specific budget allocated for the documentation centredocumentation centre

OPENING HOURSOPENING HOURS

•Monday-Thursday:Monday-Thursday: 08H00-13H0008H00-13H00

14H00-17H0014H00-17H00

Friday:Friday: 08H00-14H1508H00-14H15

Saturday & SundaySaturday & Sunday ClosedClosed

• We appreciate receiving materials and We appreciate receiving materials and publications on any UNESCO activities publications on any UNESCO activities and programmes, anywhere in the and programmes, anywhere in the world. world.

• Please share whatever you have with Please share whatever you have with our Office, which reflects our Cluster.our Office, which reflects our Cluster.

THANK YOUTHANK YOU