5 annual arng technology event march 1 , 2011 - · pdf file5th annual arng technology event...
TRANSCRIPT
5th Annual ARNG Technology Event
March 1st 2011
copy Force 3 Inc
Proprietary amp Confidential
Agenda
Introductions
Why Force 3
Unified Communications
Questions
Why Force 3
Headquartered in Crofton MD with offices in San Antonio TX
and Herndon VA
For more than 20 years steady stable annual growth to $300mm
in revenue
300 employees including over 50 certified engineers and support
staff
Cisco Gold Partner Microsoft Gold Certified EMC Velocity Plus
Partner VMware Premier Partner
Cisco Federal Security Partner of the Year in 2006 2007 2008
and 2009
What We Dohellip
Data Center Consulting
Security Consulting
Network Operations
Unified Communications amp
Collaboration
Wireless amp Mobility
Solutions
IT Support Services
Competitive Differentiation
Reseller Innovator
Product
Sales
Solutions
Provider
Customer Innovation Center
Complete Lab amp Demo Facility
raquo Server Consolidation (with UCS)
raquo Data Replication
raquo VMware amp Site Recovery
Manager (SRM) ndash Demonstrate
Failover Recovery
raquo Simulated WAN
raquo VDI Terminal Server Thin Client
Applications
raquo Exchange
raquo SQL
raquo Oracle
Cross Technology
Integration
raquo VDI
raquo UC (on UCS)
Proof of Concepts
Technology Integration
and Testing
Scalability Testing and
Benchmarking
Future State Visioning
raquo Virtual Data Center
Road Map
Data Center Practice
Virtualization Assessment Plan
amp Designraquo Assessment of servers in scope to
identify server consolidation candidates and potential savings
raquo High level VMware design and roadmap
Infrastructure Install amp
Configure Servicesraquo Proof-of-concept on-site configuration
and knowledge sharing using VMware ESX Server and VMware vCenter
Data Center Practice (cont)
Disaster RecoveryBusiness Continuityraquo Design documentation and implementation of
VMware SRM
raquo DR Backup Recovery Storage driven solutions
Virtual Desktop Planning amp Implementation (VDI)
raquo Roadmap design architectures for Virtual Desktop deployment
raquo VDI implementation with base or integrated customized solution
Operational Improvements amp SME Support
raquo Stabilize and expand your virtualization deployment building upon best practices vCenter design that can be extended throughout the enterprise
raquo Leverage our Virtualization SME to be part of your IT support team
Force 3 Architecture
Components
VMware View Premier
Linked clone saves SSD space
SmartCard (CAC) integration into
PCoIP
Best user experience with PCoIP
protocol
Concurrent user pricing provides cost
advantages
Force 3 Architecture Components
Force 3 Architecture
Components (contrsquod)
Cisco UCS
Unified Fabric 10G performance
enhanced manageability and scalability
20 - 40 lower cost than other blade
solutions for VDI configuration due to
Unified Fabric
FalconStorViolin SSD Array
Scalable to 20TB in 3U
Up to 200000 IOPS from single unit
SSD space optimization with array based
thin provisioning
Force 3 Architecture Components
(cont)
Force 3 VDI Architecture Benefits
Designed to handle peak performance requirements
Better TCO than physical desktops (CapEX + Power)
Greatly enhanced end user experience when compared to standard VDI solutions
Highly scalable ease of deployment -pilot to production
Approved for Cisco Solution Incentive Program (SIP)
Force 3 VDI Bundle
Unified Communications
Ciscorsquos History in Unified
Communications
FYrsquo99 FYrsquo00 FYrsquo01 FYrsquo03FYrsquo02 FYrsquo04 FYrsquo05 FYrsquo06 FYrsquo07 FYrsquo08 FYrsquo09
bull 1998 Cisco Acquires Selsius Systems One of the first companies to develop
Enterprise IP Telephony (VoIP)
bull Internally Cisco deploys 150K phones ndash documents results
bull 2004 Cisco becomes the first company to DoD JITC certify VoIP as a PBX-1
bull Today Cisco is certifying all aspects of UC voice video and collaboration
April 2010
Cisco Unified Communications
TelePresence
and VTC
Unified Communications Manager
Unified
MeetingPlace -
Collaboration
Unity
IPICS Unified Mobile
Communicator
IBM or Microsoft
Unified Personal
Communicator
Evolution Accelerating Innovation
Management
Simplification
1990s 20102005 Future
CUCM 3x4x Cisco UC 50+ Cisco UC 80(2)VOIP ICM
Legacy Voice
EnhancementServer(Special-purpose)
Appliance Virtualization Network Services
~2000
Business
Agility
Footprint
Space Energy
Cabling
Investment
Leverage
Business
Continuity
Increasing Architectural Flexibility while Decreasing Barriers to Rapidly DeployTailor
Increasing ldquoMiniaturizationrdquo Consolidation amp Avoidance while Increasing Efficiency
No Forklifts Network Convergence Commodity ServersStorage Virtualization
Increasing Security Resiliency and options for High Availability Disaster Recovery
Increasing Familiarity Centralization Scale and Efficiency
SAF
Cisco Unified CallManager v4 v7 and v8
bull IP Communications system for up to
30000 seats per cluster
bull JITC ndash LSC PBX-1 and 2 certifications
bull Extensive protocol support for network and
device interoperability including SIP H323
MGCP SCCP and MLPP
bull Support of SIP-based 3rd Party devices
bull Administration GUI for provisioning
Command Line Interface for installation and
monitoring
bull XML Application integration to enhance end
user productivity
bull Centralized Fault Reporting using SNMP and
Cisco Unified Operations Manager
IP Communications System Offering
Industry Standards and Choice of OS
(Windows 2003 and Linux)
Cisco Call Control Clustering
bull Publisher server ndash provides database services and license distribution to cluster
bull Subscriber server ndash call processing functions registers phones gateways etc
bull TFTP server ndash configuration security and upgrade files for phones and gateways
20k users
60k users
Multi-Site Centralized Call Control
Survivable Remote Site Telephony
bull Under normal operations the Branch office location registers IP Phones to Central Call Processor ndashRouter transparently passes Voice and Signaling across IP WAN
bull When IP WAN is lost IP Phones re-register with Branch router ndash calls can be made internally or across the PSTN (POTSISDN)
bull When the WAN is re-established the branch IP Phones automatically re-register with the Central Site Call Manager
Advantage of Geographic Redundancy
Voice Mail
Server
IP
PhonesIP
Phones
Site A Site B
CallManager
Cluster
Spatial Redundancy = Resilience
Single Point of Administration Extension Mobility
Feature Transparency and Unified Dial Plan
Free included feature and a best practice in all Cisco
CallManager Designs
Voice Mail
Server
UC Virtualization Roadmap
First Offer ndash Shipping
bull Unified Computing System
(UCS B-series with SAN)
- IP Telephony
- Messaging
- Presence
- Mobility
- Customer Care
- Network Management Suite
Current Support
bull Unity 7x (FCS Feb 2009)
- Unified Computing System
- Software only
bull Unified Contact Center
Enterprise 75 (FCS Nov 2008)
- Peripheral Gateways
- Client AW
bull Rest of UC
- Cisco-internal labs only
Shipping May 2010 Future
Enhancements
(Not Committed)
bull Market-driven
(Midmarket Hosted)
bull Virtualize rest of UC
bull VMware feature
support
bull More Server options
(eg UCS C-series 3rd-
party servers)
bull More Storage options
(DAS NAS Diskless)
bull Unified Fabric support
bull Additional hypervisorsor
1HCY10
CAPEX
bull Reduced Server Count (50-75)
bull Storage Consolidation (50+)
bull Reduced Network Ports (50+)
bull Reduced Cabling (50+)
OPEX
bull Reduced Rack amp Floor Space (36)
bull Reduced PowerCooling (20+)
bull Fewer Servers to Manage (50-75 less)
bull Reduced MaintenanceSupport Costs (~20)
UC on UCS Value Proposition
Example 5000 usersDial tone voicemail and Presence 10 are Contact Center Agents
11 non-virtualized rack servers required for UC more for other business apps
Unified Communications
User Experience
bull Single Number Rings all phones
bull Seamless transfer to Mobile phone
bull One Voicemail box with Message Waiting Indicator for all devices
bull Follow me phone profile secure phone logon
bull Soft client escalation from chat to voice to video to conferencing
bull Unified Directory
DISA Migration to IP End-to-End
Pure TDM ndash Voice and Video
Pure IP (VoIP)TDM Backbone + VoIP Islands
IP Backbone + TDM Islands
TDM
IP-Packet
GIG
GIG
IPIP
IPIP
TDMIP IP
IPIP
TDM
April
2004
Sept
2010
bull LSC (AS-SIP trunking QoS RTS Architecture)bull CUCM v802 Linux Appliance UCS VMware
bull Gateways 28XX 29XX and 38XX 39XX VG224hellip1511T
bull Future CUCM v86x and CUCM v95
bull PBX-1 MLPP support for C2bull CCM 42(3)SR3 SR4b 43(1)SR1a 43(2)SR1b v712
bull Gateways 2851 37xx 38xx
bull IP Phones 790611414245616265707175
bull IP Communicator soft client v7
bull (Future CUCM v80x as PBX-1)
bull DISA VoSIP CUCM v712 (No Gateways) (Future CUCM v86)
Cisco JITC Certifications -Applications
bull CPEbull Unity Enterprise 50(1) PIMG DampA TIMG (Future Unity Cxn 80)
bull Unified Contact Center Express 60 SR1 (Future UCCX 80)
bull ASLANbull version 5 6 7 (Future v75)
bull Wirelessbull 4402 4404 WiSM WLAN WLCs WCS v4118510
bull (Future LAP 11XX 12XX 15XX 35XX)
bull Video Tandbergbull MXP C-Series MSE amp MPS series MCUrsquos VCS TMS
Cisco JITC Certifications
(cont)
bull CUCM v712 (Today)
bull Linux
bull 80ms cluster
bull PBX-1 with MLPP
bull CCM v43x (Today)
bull Windows 2003
bull 40ms cluster
bull PBX-1 with MLPP
bull CUCM v802 (Today)
bull Linux
bull 80ms cluster
bull LSC with AS-SIP
Software upgradable as systems become JITC certified and posted on APL by DISA
Some deployments may require new servers
PBX-1 PBX-1 LSC
CUCM Migration from PBX-1 to LSC
CIS Secure
IP Fiber Phone
NTSWG (TSG-6 Class AampB)
Tempest Certfied and JITC DSN
L3 Communications
IP-STE Type 1 cert
GD vIPer
NTSWG
(TSG-6 Class B)
IP-STE and JITC
DSN
NIPRNET
Secure Phones Transitioning to IP
FROM device based multi-element software
pricing
TO User Connect Licensing
Rack Servers
$ node
Phones
$ device
HW SW
Gateways
$ node CUCM UCSS
$ user (volume pricing tiers )
CUCM RTU
$ node
DLU
$ device
CUWL (mandatory UCSS amp ESW)
$ user
Dynamic feature bundles
(ELA $ user)
HW
Apps Soft Clients
$ port server + $ user
Single User Connect
License
Just count the number of
users and public space
devices to calculate the
cost per user
Phones
$ device
Gateways
$ node
Rack Servers
$ node
Cisco Unified Communications
Software Subscription
Licensing in CUCM v80
Cisco Unified Workspace Licensing
(CUWL)
Functionality Included in the Cisco Unified Workspace Licensing
Video Conferencing Cisco Unified MeetingPlace
Web Conferencing Cisco WebEx Meeting Center or Cisco Unified MeetingPlace
Audio Conferencing Cisco Unified MeetingPlace
Contact Center Unified Contact Center Express (25 Cisco UWL = 1 Std Agent)
Mobile Phone Client Cisco Unified Mobile Communicator Client
Session ManagementCisco Unified Communications Manager Session Management Edition
Presence Cisco Unified Presence Profile
Mobility (with Sim Ring services)
Cisco Unified Mobility Profile
Intercompany Media Engine
Intercompany Media Engine
Soft ClientCisco Unified Personal Communicator or Cisco Unified IP Communicator with Cisco Unified Video Advantage
Messaging Cisco Unity or Cisco Unity Connection
PhoneCall Control License for One or Unlimited Cisco IP Phones per User
Business
Edition
Standard
Edition
Professional
Edition
Unity
Connection
One One Unlimited
Entry Edition
One
IPC
Major
Upgrades
Technical
Assistance
24 x 7
Access to
Learning
Resources
Maintenance
and Minor
Updates
Unified
Communications
Software Subscription
(UCSS)
Cisco Unified Communication
Essential Operate Service (ESW)
+
Available for IP Telephony Conferencing Messaging Presence
Mobility and Contact Center
Cisco UCSS and ESW
Tandberg is now part of Cisco
Cisco and TANDBERG Better Togetherhellip
Complete Portfolio and Architecture
hellip from immersive rooms to the desktop with supporting infrastructure to accelerate your use of video and collaboration
Product Innovationhellip Technology and feature innovation leadership
to evolve the best video experience today into the next generation of collaboration
Investment Protection
hellip to maximize your existing deployments and drive sustained usage and adoption
Best Interoperability and Intercompany
hellip for connecting to anyone anywhere across vendors standards and company borders
Unified Partners and Services
hellip consistency and evolution for new experiences
hellip the best of both today and even better tomorrow
UC Manager
Cisco Unified
Telepresence and
VideoconferencingVideo MCUs and Gateways
Cisco WebExVoice Video and Web Conferencing
Desktop clients and endpointsVideo Telephony
Desktop Telepresence
Mobile Telepresence
Cisco Immersive
TelePresence
Video as intuitive
and ubiquitous
as voice
Video Transforms the Enterprise Cisco business tablet
Cisco Unified Contact
Centre Express amp CVPVideo-enabled
Contact Center Solutions
Combined Endpoint Portfolio
Immersive PersonalMultipurpose Solution Platforms
For dedicated rooms
with optimized and
customized
environments for
face-to-face virtual
communications and
collaboration
For telepresence
experiences in
personal office at
home for
telecommuting
applications and
while traveling
An optimum
telepresence
experience for the
widest range of
group conference
rooms and
environments
Core Cisco
TelePresence
components for
customized and
vertical applications
Solution components
Beyond
the roomhellip
many
participants
Enhanced presence
office and home
Enhancing
voice
Tactical
meeting
environment
Strategic
meeting
environment
Cisco TelePresence Immersion Curve
The right endpoint for the right interaction
Video Enabled Voice
Immersive
Multipurpose
Personal
Video Enabled Web Telepresence
Personal
Mobility
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
Agenda
Introductions
Why Force 3
Unified Communications
Questions
Why Force 3
Headquartered in Crofton MD with offices in San Antonio TX
and Herndon VA
For more than 20 years steady stable annual growth to $300mm
in revenue
300 employees including over 50 certified engineers and support
staff
Cisco Gold Partner Microsoft Gold Certified EMC Velocity Plus
Partner VMware Premier Partner
Cisco Federal Security Partner of the Year in 2006 2007 2008
and 2009
What We Dohellip
Data Center Consulting
Security Consulting
Network Operations
Unified Communications amp
Collaboration
Wireless amp Mobility
Solutions
IT Support Services
Competitive Differentiation
Reseller Innovator
Product
Sales
Solutions
Provider
Customer Innovation Center
Complete Lab amp Demo Facility
raquo Server Consolidation (with UCS)
raquo Data Replication
raquo VMware amp Site Recovery
Manager (SRM) ndash Demonstrate
Failover Recovery
raquo Simulated WAN
raquo VDI Terminal Server Thin Client
Applications
raquo Exchange
raquo SQL
raquo Oracle
Cross Technology
Integration
raquo VDI
raquo UC (on UCS)
Proof of Concepts
Technology Integration
and Testing
Scalability Testing and
Benchmarking
Future State Visioning
raquo Virtual Data Center
Road Map
Data Center Practice
Virtualization Assessment Plan
amp Designraquo Assessment of servers in scope to
identify server consolidation candidates and potential savings
raquo High level VMware design and roadmap
Infrastructure Install amp
Configure Servicesraquo Proof-of-concept on-site configuration
and knowledge sharing using VMware ESX Server and VMware vCenter
Data Center Practice (cont)
Disaster RecoveryBusiness Continuityraquo Design documentation and implementation of
VMware SRM
raquo DR Backup Recovery Storage driven solutions
Virtual Desktop Planning amp Implementation (VDI)
raquo Roadmap design architectures for Virtual Desktop deployment
raquo VDI implementation with base or integrated customized solution
Operational Improvements amp SME Support
raquo Stabilize and expand your virtualization deployment building upon best practices vCenter design that can be extended throughout the enterprise
raquo Leverage our Virtualization SME to be part of your IT support team
Force 3 Architecture
Components
VMware View Premier
Linked clone saves SSD space
SmartCard (CAC) integration into
PCoIP
Best user experience with PCoIP
protocol
Concurrent user pricing provides cost
advantages
Force 3 Architecture Components
Force 3 Architecture
Components (contrsquod)
Cisco UCS
Unified Fabric 10G performance
enhanced manageability and scalability
20 - 40 lower cost than other blade
solutions for VDI configuration due to
Unified Fabric
FalconStorViolin SSD Array
Scalable to 20TB in 3U
Up to 200000 IOPS from single unit
SSD space optimization with array based
thin provisioning
Force 3 Architecture Components
(cont)
Force 3 VDI Architecture Benefits
Designed to handle peak performance requirements
Better TCO than physical desktops (CapEX + Power)
Greatly enhanced end user experience when compared to standard VDI solutions
Highly scalable ease of deployment -pilot to production
Approved for Cisco Solution Incentive Program (SIP)
Force 3 VDI Bundle
Unified Communications
Ciscorsquos History in Unified
Communications
FYrsquo99 FYrsquo00 FYrsquo01 FYrsquo03FYrsquo02 FYrsquo04 FYrsquo05 FYrsquo06 FYrsquo07 FYrsquo08 FYrsquo09
bull 1998 Cisco Acquires Selsius Systems One of the first companies to develop
Enterprise IP Telephony (VoIP)
bull Internally Cisco deploys 150K phones ndash documents results
bull 2004 Cisco becomes the first company to DoD JITC certify VoIP as a PBX-1
bull Today Cisco is certifying all aspects of UC voice video and collaboration
April 2010
Cisco Unified Communications
TelePresence
and VTC
Unified Communications Manager
Unified
MeetingPlace -
Collaboration
Unity
IPICS Unified Mobile
Communicator
IBM or Microsoft
Unified Personal
Communicator
Evolution Accelerating Innovation
Management
Simplification
1990s 20102005 Future
CUCM 3x4x Cisco UC 50+ Cisco UC 80(2)VOIP ICM
Legacy Voice
EnhancementServer(Special-purpose)
Appliance Virtualization Network Services
~2000
Business
Agility
Footprint
Space Energy
Cabling
Investment
Leverage
Business
Continuity
Increasing Architectural Flexibility while Decreasing Barriers to Rapidly DeployTailor
Increasing ldquoMiniaturizationrdquo Consolidation amp Avoidance while Increasing Efficiency
No Forklifts Network Convergence Commodity ServersStorage Virtualization
Increasing Security Resiliency and options for High Availability Disaster Recovery
Increasing Familiarity Centralization Scale and Efficiency
SAF
Cisco Unified CallManager v4 v7 and v8
bull IP Communications system for up to
30000 seats per cluster
bull JITC ndash LSC PBX-1 and 2 certifications
bull Extensive protocol support for network and
device interoperability including SIP H323
MGCP SCCP and MLPP
bull Support of SIP-based 3rd Party devices
bull Administration GUI for provisioning
Command Line Interface for installation and
monitoring
bull XML Application integration to enhance end
user productivity
bull Centralized Fault Reporting using SNMP and
Cisco Unified Operations Manager
IP Communications System Offering
Industry Standards and Choice of OS
(Windows 2003 and Linux)
Cisco Call Control Clustering
bull Publisher server ndash provides database services and license distribution to cluster
bull Subscriber server ndash call processing functions registers phones gateways etc
bull TFTP server ndash configuration security and upgrade files for phones and gateways
20k users
60k users
Multi-Site Centralized Call Control
Survivable Remote Site Telephony
bull Under normal operations the Branch office location registers IP Phones to Central Call Processor ndashRouter transparently passes Voice and Signaling across IP WAN
bull When IP WAN is lost IP Phones re-register with Branch router ndash calls can be made internally or across the PSTN (POTSISDN)
bull When the WAN is re-established the branch IP Phones automatically re-register with the Central Site Call Manager
Advantage of Geographic Redundancy
Voice Mail
Server
IP
PhonesIP
Phones
Site A Site B
CallManager
Cluster
Spatial Redundancy = Resilience
Single Point of Administration Extension Mobility
Feature Transparency and Unified Dial Plan
Free included feature and a best practice in all Cisco
CallManager Designs
Voice Mail
Server
UC Virtualization Roadmap
First Offer ndash Shipping
bull Unified Computing System
(UCS B-series with SAN)
- IP Telephony
- Messaging
- Presence
- Mobility
- Customer Care
- Network Management Suite
Current Support
bull Unity 7x (FCS Feb 2009)
- Unified Computing System
- Software only
bull Unified Contact Center
Enterprise 75 (FCS Nov 2008)
- Peripheral Gateways
- Client AW
bull Rest of UC
- Cisco-internal labs only
Shipping May 2010 Future
Enhancements
(Not Committed)
bull Market-driven
(Midmarket Hosted)
bull Virtualize rest of UC
bull VMware feature
support
bull More Server options
(eg UCS C-series 3rd-
party servers)
bull More Storage options
(DAS NAS Diskless)
bull Unified Fabric support
bull Additional hypervisorsor
1HCY10
CAPEX
bull Reduced Server Count (50-75)
bull Storage Consolidation (50+)
bull Reduced Network Ports (50+)
bull Reduced Cabling (50+)
OPEX
bull Reduced Rack amp Floor Space (36)
bull Reduced PowerCooling (20+)
bull Fewer Servers to Manage (50-75 less)
bull Reduced MaintenanceSupport Costs (~20)
UC on UCS Value Proposition
Example 5000 usersDial tone voicemail and Presence 10 are Contact Center Agents
11 non-virtualized rack servers required for UC more for other business apps
Unified Communications
User Experience
bull Single Number Rings all phones
bull Seamless transfer to Mobile phone
bull One Voicemail box with Message Waiting Indicator for all devices
bull Follow me phone profile secure phone logon
bull Soft client escalation from chat to voice to video to conferencing
bull Unified Directory
DISA Migration to IP End-to-End
Pure TDM ndash Voice and Video
Pure IP (VoIP)TDM Backbone + VoIP Islands
IP Backbone + TDM Islands
TDM
IP-Packet
GIG
GIG
IPIP
IPIP
TDMIP IP
IPIP
TDM
April
2004
Sept
2010
bull LSC (AS-SIP trunking QoS RTS Architecture)bull CUCM v802 Linux Appliance UCS VMware
bull Gateways 28XX 29XX and 38XX 39XX VG224hellip1511T
bull Future CUCM v86x and CUCM v95
bull PBX-1 MLPP support for C2bull CCM 42(3)SR3 SR4b 43(1)SR1a 43(2)SR1b v712
bull Gateways 2851 37xx 38xx
bull IP Phones 790611414245616265707175
bull IP Communicator soft client v7
bull (Future CUCM v80x as PBX-1)
bull DISA VoSIP CUCM v712 (No Gateways) (Future CUCM v86)
Cisco JITC Certifications -Applications
bull CPEbull Unity Enterprise 50(1) PIMG DampA TIMG (Future Unity Cxn 80)
bull Unified Contact Center Express 60 SR1 (Future UCCX 80)
bull ASLANbull version 5 6 7 (Future v75)
bull Wirelessbull 4402 4404 WiSM WLAN WLCs WCS v4118510
bull (Future LAP 11XX 12XX 15XX 35XX)
bull Video Tandbergbull MXP C-Series MSE amp MPS series MCUrsquos VCS TMS
Cisco JITC Certifications
(cont)
bull CUCM v712 (Today)
bull Linux
bull 80ms cluster
bull PBX-1 with MLPP
bull CCM v43x (Today)
bull Windows 2003
bull 40ms cluster
bull PBX-1 with MLPP
bull CUCM v802 (Today)
bull Linux
bull 80ms cluster
bull LSC with AS-SIP
Software upgradable as systems become JITC certified and posted on APL by DISA
Some deployments may require new servers
PBX-1 PBX-1 LSC
CUCM Migration from PBX-1 to LSC
CIS Secure
IP Fiber Phone
NTSWG (TSG-6 Class AampB)
Tempest Certfied and JITC DSN
L3 Communications
IP-STE Type 1 cert
GD vIPer
NTSWG
(TSG-6 Class B)
IP-STE and JITC
DSN
NIPRNET
Secure Phones Transitioning to IP
FROM device based multi-element software
pricing
TO User Connect Licensing
Rack Servers
$ node
Phones
$ device
HW SW
Gateways
$ node CUCM UCSS
$ user (volume pricing tiers )
CUCM RTU
$ node
DLU
$ device
CUWL (mandatory UCSS amp ESW)
$ user
Dynamic feature bundles
(ELA $ user)
HW
Apps Soft Clients
$ port server + $ user
Single User Connect
License
Just count the number of
users and public space
devices to calculate the
cost per user
Phones
$ device
Gateways
$ node
Rack Servers
$ node
Cisco Unified Communications
Software Subscription
Licensing in CUCM v80
Cisco Unified Workspace Licensing
(CUWL)
Functionality Included in the Cisco Unified Workspace Licensing
Video Conferencing Cisco Unified MeetingPlace
Web Conferencing Cisco WebEx Meeting Center or Cisco Unified MeetingPlace
Audio Conferencing Cisco Unified MeetingPlace
Contact Center Unified Contact Center Express (25 Cisco UWL = 1 Std Agent)
Mobile Phone Client Cisco Unified Mobile Communicator Client
Session ManagementCisco Unified Communications Manager Session Management Edition
Presence Cisco Unified Presence Profile
Mobility (with Sim Ring services)
Cisco Unified Mobility Profile
Intercompany Media Engine
Intercompany Media Engine
Soft ClientCisco Unified Personal Communicator or Cisco Unified IP Communicator with Cisco Unified Video Advantage
Messaging Cisco Unity or Cisco Unity Connection
PhoneCall Control License for One or Unlimited Cisco IP Phones per User
Business
Edition
Standard
Edition
Professional
Edition
Unity
Connection
One One Unlimited
Entry Edition
One
IPC
Major
Upgrades
Technical
Assistance
24 x 7
Access to
Learning
Resources
Maintenance
and Minor
Updates
Unified
Communications
Software Subscription
(UCSS)
Cisco Unified Communication
Essential Operate Service (ESW)
+
Available for IP Telephony Conferencing Messaging Presence
Mobility and Contact Center
Cisco UCSS and ESW
Tandberg is now part of Cisco
Cisco and TANDBERG Better Togetherhellip
Complete Portfolio and Architecture
hellip from immersive rooms to the desktop with supporting infrastructure to accelerate your use of video and collaboration
Product Innovationhellip Technology and feature innovation leadership
to evolve the best video experience today into the next generation of collaboration
Investment Protection
hellip to maximize your existing deployments and drive sustained usage and adoption
Best Interoperability and Intercompany
hellip for connecting to anyone anywhere across vendors standards and company borders
Unified Partners and Services
hellip consistency and evolution for new experiences
hellip the best of both today and even better tomorrow
UC Manager
Cisco Unified
Telepresence and
VideoconferencingVideo MCUs and Gateways
Cisco WebExVoice Video and Web Conferencing
Desktop clients and endpointsVideo Telephony
Desktop Telepresence
Mobile Telepresence
Cisco Immersive
TelePresence
Video as intuitive
and ubiquitous
as voice
Video Transforms the Enterprise Cisco business tablet
Cisco Unified Contact
Centre Express amp CVPVideo-enabled
Contact Center Solutions
Combined Endpoint Portfolio
Immersive PersonalMultipurpose Solution Platforms
For dedicated rooms
with optimized and
customized
environments for
face-to-face virtual
communications and
collaboration
For telepresence
experiences in
personal office at
home for
telecommuting
applications and
while traveling
An optimum
telepresence
experience for the
widest range of
group conference
rooms and
environments
Core Cisco
TelePresence
components for
customized and
vertical applications
Solution components
Beyond
the roomhellip
many
participants
Enhanced presence
office and home
Enhancing
voice
Tactical
meeting
environment
Strategic
meeting
environment
Cisco TelePresence Immersion Curve
The right endpoint for the right interaction
Video Enabled Voice
Immersive
Multipurpose
Personal
Video Enabled Web Telepresence
Personal
Mobility
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
Why Force 3
Headquartered in Crofton MD with offices in San Antonio TX
and Herndon VA
For more than 20 years steady stable annual growth to $300mm
in revenue
300 employees including over 50 certified engineers and support
staff
Cisco Gold Partner Microsoft Gold Certified EMC Velocity Plus
Partner VMware Premier Partner
Cisco Federal Security Partner of the Year in 2006 2007 2008
and 2009
What We Dohellip
Data Center Consulting
Security Consulting
Network Operations
Unified Communications amp
Collaboration
Wireless amp Mobility
Solutions
IT Support Services
Competitive Differentiation
Reseller Innovator
Product
Sales
Solutions
Provider
Customer Innovation Center
Complete Lab amp Demo Facility
raquo Server Consolidation (with UCS)
raquo Data Replication
raquo VMware amp Site Recovery
Manager (SRM) ndash Demonstrate
Failover Recovery
raquo Simulated WAN
raquo VDI Terminal Server Thin Client
Applications
raquo Exchange
raquo SQL
raquo Oracle
Cross Technology
Integration
raquo VDI
raquo UC (on UCS)
Proof of Concepts
Technology Integration
and Testing
Scalability Testing and
Benchmarking
Future State Visioning
raquo Virtual Data Center
Road Map
Data Center Practice
Virtualization Assessment Plan
amp Designraquo Assessment of servers in scope to
identify server consolidation candidates and potential savings
raquo High level VMware design and roadmap
Infrastructure Install amp
Configure Servicesraquo Proof-of-concept on-site configuration
and knowledge sharing using VMware ESX Server and VMware vCenter
Data Center Practice (cont)
Disaster RecoveryBusiness Continuityraquo Design documentation and implementation of
VMware SRM
raquo DR Backup Recovery Storage driven solutions
Virtual Desktop Planning amp Implementation (VDI)
raquo Roadmap design architectures for Virtual Desktop deployment
raquo VDI implementation with base or integrated customized solution
Operational Improvements amp SME Support
raquo Stabilize and expand your virtualization deployment building upon best practices vCenter design that can be extended throughout the enterprise
raquo Leverage our Virtualization SME to be part of your IT support team
Force 3 Architecture
Components
VMware View Premier
Linked clone saves SSD space
SmartCard (CAC) integration into
PCoIP
Best user experience with PCoIP
protocol
Concurrent user pricing provides cost
advantages
Force 3 Architecture Components
Force 3 Architecture
Components (contrsquod)
Cisco UCS
Unified Fabric 10G performance
enhanced manageability and scalability
20 - 40 lower cost than other blade
solutions for VDI configuration due to
Unified Fabric
FalconStorViolin SSD Array
Scalable to 20TB in 3U
Up to 200000 IOPS from single unit
SSD space optimization with array based
thin provisioning
Force 3 Architecture Components
(cont)
Force 3 VDI Architecture Benefits
Designed to handle peak performance requirements
Better TCO than physical desktops (CapEX + Power)
Greatly enhanced end user experience when compared to standard VDI solutions
Highly scalable ease of deployment -pilot to production
Approved for Cisco Solution Incentive Program (SIP)
Force 3 VDI Bundle
Unified Communications
Ciscorsquos History in Unified
Communications
FYrsquo99 FYrsquo00 FYrsquo01 FYrsquo03FYrsquo02 FYrsquo04 FYrsquo05 FYrsquo06 FYrsquo07 FYrsquo08 FYrsquo09
bull 1998 Cisco Acquires Selsius Systems One of the first companies to develop
Enterprise IP Telephony (VoIP)
bull Internally Cisco deploys 150K phones ndash documents results
bull 2004 Cisco becomes the first company to DoD JITC certify VoIP as a PBX-1
bull Today Cisco is certifying all aspects of UC voice video and collaboration
April 2010
Cisco Unified Communications
TelePresence
and VTC
Unified Communications Manager
Unified
MeetingPlace -
Collaboration
Unity
IPICS Unified Mobile
Communicator
IBM or Microsoft
Unified Personal
Communicator
Evolution Accelerating Innovation
Management
Simplification
1990s 20102005 Future
CUCM 3x4x Cisco UC 50+ Cisco UC 80(2)VOIP ICM
Legacy Voice
EnhancementServer(Special-purpose)
Appliance Virtualization Network Services
~2000
Business
Agility
Footprint
Space Energy
Cabling
Investment
Leverage
Business
Continuity
Increasing Architectural Flexibility while Decreasing Barriers to Rapidly DeployTailor
Increasing ldquoMiniaturizationrdquo Consolidation amp Avoidance while Increasing Efficiency
No Forklifts Network Convergence Commodity ServersStorage Virtualization
Increasing Security Resiliency and options for High Availability Disaster Recovery
Increasing Familiarity Centralization Scale and Efficiency
SAF
Cisco Unified CallManager v4 v7 and v8
bull IP Communications system for up to
30000 seats per cluster
bull JITC ndash LSC PBX-1 and 2 certifications
bull Extensive protocol support for network and
device interoperability including SIP H323
MGCP SCCP and MLPP
bull Support of SIP-based 3rd Party devices
bull Administration GUI for provisioning
Command Line Interface for installation and
monitoring
bull XML Application integration to enhance end
user productivity
bull Centralized Fault Reporting using SNMP and
Cisco Unified Operations Manager
IP Communications System Offering
Industry Standards and Choice of OS
(Windows 2003 and Linux)
Cisco Call Control Clustering
bull Publisher server ndash provides database services and license distribution to cluster
bull Subscriber server ndash call processing functions registers phones gateways etc
bull TFTP server ndash configuration security and upgrade files for phones and gateways
20k users
60k users
Multi-Site Centralized Call Control
Survivable Remote Site Telephony
bull Under normal operations the Branch office location registers IP Phones to Central Call Processor ndashRouter transparently passes Voice and Signaling across IP WAN
bull When IP WAN is lost IP Phones re-register with Branch router ndash calls can be made internally or across the PSTN (POTSISDN)
bull When the WAN is re-established the branch IP Phones automatically re-register with the Central Site Call Manager
Advantage of Geographic Redundancy
Voice Mail
Server
IP
PhonesIP
Phones
Site A Site B
CallManager
Cluster
Spatial Redundancy = Resilience
Single Point of Administration Extension Mobility
Feature Transparency and Unified Dial Plan
Free included feature and a best practice in all Cisco
CallManager Designs
Voice Mail
Server
UC Virtualization Roadmap
First Offer ndash Shipping
bull Unified Computing System
(UCS B-series with SAN)
- IP Telephony
- Messaging
- Presence
- Mobility
- Customer Care
- Network Management Suite
Current Support
bull Unity 7x (FCS Feb 2009)
- Unified Computing System
- Software only
bull Unified Contact Center
Enterprise 75 (FCS Nov 2008)
- Peripheral Gateways
- Client AW
bull Rest of UC
- Cisco-internal labs only
Shipping May 2010 Future
Enhancements
(Not Committed)
bull Market-driven
(Midmarket Hosted)
bull Virtualize rest of UC
bull VMware feature
support
bull More Server options
(eg UCS C-series 3rd-
party servers)
bull More Storage options
(DAS NAS Diskless)
bull Unified Fabric support
bull Additional hypervisorsor
1HCY10
CAPEX
bull Reduced Server Count (50-75)
bull Storage Consolidation (50+)
bull Reduced Network Ports (50+)
bull Reduced Cabling (50+)
OPEX
bull Reduced Rack amp Floor Space (36)
bull Reduced PowerCooling (20+)
bull Fewer Servers to Manage (50-75 less)
bull Reduced MaintenanceSupport Costs (~20)
UC on UCS Value Proposition
Example 5000 usersDial tone voicemail and Presence 10 are Contact Center Agents
11 non-virtualized rack servers required for UC more for other business apps
Unified Communications
User Experience
bull Single Number Rings all phones
bull Seamless transfer to Mobile phone
bull One Voicemail box with Message Waiting Indicator for all devices
bull Follow me phone profile secure phone logon
bull Soft client escalation from chat to voice to video to conferencing
bull Unified Directory
DISA Migration to IP End-to-End
Pure TDM ndash Voice and Video
Pure IP (VoIP)TDM Backbone + VoIP Islands
IP Backbone + TDM Islands
TDM
IP-Packet
GIG
GIG
IPIP
IPIP
TDMIP IP
IPIP
TDM
April
2004
Sept
2010
bull LSC (AS-SIP trunking QoS RTS Architecture)bull CUCM v802 Linux Appliance UCS VMware
bull Gateways 28XX 29XX and 38XX 39XX VG224hellip1511T
bull Future CUCM v86x and CUCM v95
bull PBX-1 MLPP support for C2bull CCM 42(3)SR3 SR4b 43(1)SR1a 43(2)SR1b v712
bull Gateways 2851 37xx 38xx
bull IP Phones 790611414245616265707175
bull IP Communicator soft client v7
bull (Future CUCM v80x as PBX-1)
bull DISA VoSIP CUCM v712 (No Gateways) (Future CUCM v86)
Cisco JITC Certifications -Applications
bull CPEbull Unity Enterprise 50(1) PIMG DampA TIMG (Future Unity Cxn 80)
bull Unified Contact Center Express 60 SR1 (Future UCCX 80)
bull ASLANbull version 5 6 7 (Future v75)
bull Wirelessbull 4402 4404 WiSM WLAN WLCs WCS v4118510
bull (Future LAP 11XX 12XX 15XX 35XX)
bull Video Tandbergbull MXP C-Series MSE amp MPS series MCUrsquos VCS TMS
Cisco JITC Certifications
(cont)
bull CUCM v712 (Today)
bull Linux
bull 80ms cluster
bull PBX-1 with MLPP
bull CCM v43x (Today)
bull Windows 2003
bull 40ms cluster
bull PBX-1 with MLPP
bull CUCM v802 (Today)
bull Linux
bull 80ms cluster
bull LSC with AS-SIP
Software upgradable as systems become JITC certified and posted on APL by DISA
Some deployments may require new servers
PBX-1 PBX-1 LSC
CUCM Migration from PBX-1 to LSC
CIS Secure
IP Fiber Phone
NTSWG (TSG-6 Class AampB)
Tempest Certfied and JITC DSN
L3 Communications
IP-STE Type 1 cert
GD vIPer
NTSWG
(TSG-6 Class B)
IP-STE and JITC
DSN
NIPRNET
Secure Phones Transitioning to IP
FROM device based multi-element software
pricing
TO User Connect Licensing
Rack Servers
$ node
Phones
$ device
HW SW
Gateways
$ node CUCM UCSS
$ user (volume pricing tiers )
CUCM RTU
$ node
DLU
$ device
CUWL (mandatory UCSS amp ESW)
$ user
Dynamic feature bundles
(ELA $ user)
HW
Apps Soft Clients
$ port server + $ user
Single User Connect
License
Just count the number of
users and public space
devices to calculate the
cost per user
Phones
$ device
Gateways
$ node
Rack Servers
$ node
Cisco Unified Communications
Software Subscription
Licensing in CUCM v80
Cisco Unified Workspace Licensing
(CUWL)
Functionality Included in the Cisco Unified Workspace Licensing
Video Conferencing Cisco Unified MeetingPlace
Web Conferencing Cisco WebEx Meeting Center or Cisco Unified MeetingPlace
Audio Conferencing Cisco Unified MeetingPlace
Contact Center Unified Contact Center Express (25 Cisco UWL = 1 Std Agent)
Mobile Phone Client Cisco Unified Mobile Communicator Client
Session ManagementCisco Unified Communications Manager Session Management Edition
Presence Cisco Unified Presence Profile
Mobility (with Sim Ring services)
Cisco Unified Mobility Profile
Intercompany Media Engine
Intercompany Media Engine
Soft ClientCisco Unified Personal Communicator or Cisco Unified IP Communicator with Cisco Unified Video Advantage
Messaging Cisco Unity or Cisco Unity Connection
PhoneCall Control License for One or Unlimited Cisco IP Phones per User
Business
Edition
Standard
Edition
Professional
Edition
Unity
Connection
One One Unlimited
Entry Edition
One
IPC
Major
Upgrades
Technical
Assistance
24 x 7
Access to
Learning
Resources
Maintenance
and Minor
Updates
Unified
Communications
Software Subscription
(UCSS)
Cisco Unified Communication
Essential Operate Service (ESW)
+
Available for IP Telephony Conferencing Messaging Presence
Mobility and Contact Center
Cisco UCSS and ESW
Tandberg is now part of Cisco
Cisco and TANDBERG Better Togetherhellip
Complete Portfolio and Architecture
hellip from immersive rooms to the desktop with supporting infrastructure to accelerate your use of video and collaboration
Product Innovationhellip Technology and feature innovation leadership
to evolve the best video experience today into the next generation of collaboration
Investment Protection
hellip to maximize your existing deployments and drive sustained usage and adoption
Best Interoperability and Intercompany
hellip for connecting to anyone anywhere across vendors standards and company borders
Unified Partners and Services
hellip consistency and evolution for new experiences
hellip the best of both today and even better tomorrow
UC Manager
Cisco Unified
Telepresence and
VideoconferencingVideo MCUs and Gateways
Cisco WebExVoice Video and Web Conferencing
Desktop clients and endpointsVideo Telephony
Desktop Telepresence
Mobile Telepresence
Cisco Immersive
TelePresence
Video as intuitive
and ubiquitous
as voice
Video Transforms the Enterprise Cisco business tablet
Cisco Unified Contact
Centre Express amp CVPVideo-enabled
Contact Center Solutions
Combined Endpoint Portfolio
Immersive PersonalMultipurpose Solution Platforms
For dedicated rooms
with optimized and
customized
environments for
face-to-face virtual
communications and
collaboration
For telepresence
experiences in
personal office at
home for
telecommuting
applications and
while traveling
An optimum
telepresence
experience for the
widest range of
group conference
rooms and
environments
Core Cisco
TelePresence
components for
customized and
vertical applications
Solution components
Beyond
the roomhellip
many
participants
Enhanced presence
office and home
Enhancing
voice
Tactical
meeting
environment
Strategic
meeting
environment
Cisco TelePresence Immersion Curve
The right endpoint for the right interaction
Video Enabled Voice
Immersive
Multipurpose
Personal
Video Enabled Web Telepresence
Personal
Mobility
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
What We Dohellip
Data Center Consulting
Security Consulting
Network Operations
Unified Communications amp
Collaboration
Wireless amp Mobility
Solutions
IT Support Services
Competitive Differentiation
Reseller Innovator
Product
Sales
Solutions
Provider
Customer Innovation Center
Complete Lab amp Demo Facility
raquo Server Consolidation (with UCS)
raquo Data Replication
raquo VMware amp Site Recovery
Manager (SRM) ndash Demonstrate
Failover Recovery
raquo Simulated WAN
raquo VDI Terminal Server Thin Client
Applications
raquo Exchange
raquo SQL
raquo Oracle
Cross Technology
Integration
raquo VDI
raquo UC (on UCS)
Proof of Concepts
Technology Integration
and Testing
Scalability Testing and
Benchmarking
Future State Visioning
raquo Virtual Data Center
Road Map
Data Center Practice
Virtualization Assessment Plan
amp Designraquo Assessment of servers in scope to
identify server consolidation candidates and potential savings
raquo High level VMware design and roadmap
Infrastructure Install amp
Configure Servicesraquo Proof-of-concept on-site configuration
and knowledge sharing using VMware ESX Server and VMware vCenter
Data Center Practice (cont)
Disaster RecoveryBusiness Continuityraquo Design documentation and implementation of
VMware SRM
raquo DR Backup Recovery Storage driven solutions
Virtual Desktop Planning amp Implementation (VDI)
raquo Roadmap design architectures for Virtual Desktop deployment
raquo VDI implementation with base or integrated customized solution
Operational Improvements amp SME Support
raquo Stabilize and expand your virtualization deployment building upon best practices vCenter design that can be extended throughout the enterprise
raquo Leverage our Virtualization SME to be part of your IT support team
Force 3 Architecture
Components
VMware View Premier
Linked clone saves SSD space
SmartCard (CAC) integration into
PCoIP
Best user experience with PCoIP
protocol
Concurrent user pricing provides cost
advantages
Force 3 Architecture Components
Force 3 Architecture
Components (contrsquod)
Cisco UCS
Unified Fabric 10G performance
enhanced manageability and scalability
20 - 40 lower cost than other blade
solutions for VDI configuration due to
Unified Fabric
FalconStorViolin SSD Array
Scalable to 20TB in 3U
Up to 200000 IOPS from single unit
SSD space optimization with array based
thin provisioning
Force 3 Architecture Components
(cont)
Force 3 VDI Architecture Benefits
Designed to handle peak performance requirements
Better TCO than physical desktops (CapEX + Power)
Greatly enhanced end user experience when compared to standard VDI solutions
Highly scalable ease of deployment -pilot to production
Approved for Cisco Solution Incentive Program (SIP)
Force 3 VDI Bundle
Unified Communications
Ciscorsquos History in Unified
Communications
FYrsquo99 FYrsquo00 FYrsquo01 FYrsquo03FYrsquo02 FYrsquo04 FYrsquo05 FYrsquo06 FYrsquo07 FYrsquo08 FYrsquo09
bull 1998 Cisco Acquires Selsius Systems One of the first companies to develop
Enterprise IP Telephony (VoIP)
bull Internally Cisco deploys 150K phones ndash documents results
bull 2004 Cisco becomes the first company to DoD JITC certify VoIP as a PBX-1
bull Today Cisco is certifying all aspects of UC voice video and collaboration
April 2010
Cisco Unified Communications
TelePresence
and VTC
Unified Communications Manager
Unified
MeetingPlace -
Collaboration
Unity
IPICS Unified Mobile
Communicator
IBM or Microsoft
Unified Personal
Communicator
Evolution Accelerating Innovation
Management
Simplification
1990s 20102005 Future
CUCM 3x4x Cisco UC 50+ Cisco UC 80(2)VOIP ICM
Legacy Voice
EnhancementServer(Special-purpose)
Appliance Virtualization Network Services
~2000
Business
Agility
Footprint
Space Energy
Cabling
Investment
Leverage
Business
Continuity
Increasing Architectural Flexibility while Decreasing Barriers to Rapidly DeployTailor
Increasing ldquoMiniaturizationrdquo Consolidation amp Avoidance while Increasing Efficiency
No Forklifts Network Convergence Commodity ServersStorage Virtualization
Increasing Security Resiliency and options for High Availability Disaster Recovery
Increasing Familiarity Centralization Scale and Efficiency
SAF
Cisco Unified CallManager v4 v7 and v8
bull IP Communications system for up to
30000 seats per cluster
bull JITC ndash LSC PBX-1 and 2 certifications
bull Extensive protocol support for network and
device interoperability including SIP H323
MGCP SCCP and MLPP
bull Support of SIP-based 3rd Party devices
bull Administration GUI for provisioning
Command Line Interface for installation and
monitoring
bull XML Application integration to enhance end
user productivity
bull Centralized Fault Reporting using SNMP and
Cisco Unified Operations Manager
IP Communications System Offering
Industry Standards and Choice of OS
(Windows 2003 and Linux)
Cisco Call Control Clustering
bull Publisher server ndash provides database services and license distribution to cluster
bull Subscriber server ndash call processing functions registers phones gateways etc
bull TFTP server ndash configuration security and upgrade files for phones and gateways
20k users
60k users
Multi-Site Centralized Call Control
Survivable Remote Site Telephony
bull Under normal operations the Branch office location registers IP Phones to Central Call Processor ndashRouter transparently passes Voice and Signaling across IP WAN
bull When IP WAN is lost IP Phones re-register with Branch router ndash calls can be made internally or across the PSTN (POTSISDN)
bull When the WAN is re-established the branch IP Phones automatically re-register with the Central Site Call Manager
Advantage of Geographic Redundancy
Voice Mail
Server
IP
PhonesIP
Phones
Site A Site B
CallManager
Cluster
Spatial Redundancy = Resilience
Single Point of Administration Extension Mobility
Feature Transparency and Unified Dial Plan
Free included feature and a best practice in all Cisco
CallManager Designs
Voice Mail
Server
UC Virtualization Roadmap
First Offer ndash Shipping
bull Unified Computing System
(UCS B-series with SAN)
- IP Telephony
- Messaging
- Presence
- Mobility
- Customer Care
- Network Management Suite
Current Support
bull Unity 7x (FCS Feb 2009)
- Unified Computing System
- Software only
bull Unified Contact Center
Enterprise 75 (FCS Nov 2008)
- Peripheral Gateways
- Client AW
bull Rest of UC
- Cisco-internal labs only
Shipping May 2010 Future
Enhancements
(Not Committed)
bull Market-driven
(Midmarket Hosted)
bull Virtualize rest of UC
bull VMware feature
support
bull More Server options
(eg UCS C-series 3rd-
party servers)
bull More Storage options
(DAS NAS Diskless)
bull Unified Fabric support
bull Additional hypervisorsor
1HCY10
CAPEX
bull Reduced Server Count (50-75)
bull Storage Consolidation (50+)
bull Reduced Network Ports (50+)
bull Reduced Cabling (50+)
OPEX
bull Reduced Rack amp Floor Space (36)
bull Reduced PowerCooling (20+)
bull Fewer Servers to Manage (50-75 less)
bull Reduced MaintenanceSupport Costs (~20)
UC on UCS Value Proposition
Example 5000 usersDial tone voicemail and Presence 10 are Contact Center Agents
11 non-virtualized rack servers required for UC more for other business apps
Unified Communications
User Experience
bull Single Number Rings all phones
bull Seamless transfer to Mobile phone
bull One Voicemail box with Message Waiting Indicator for all devices
bull Follow me phone profile secure phone logon
bull Soft client escalation from chat to voice to video to conferencing
bull Unified Directory
DISA Migration to IP End-to-End
Pure TDM ndash Voice and Video
Pure IP (VoIP)TDM Backbone + VoIP Islands
IP Backbone + TDM Islands
TDM
IP-Packet
GIG
GIG
IPIP
IPIP
TDMIP IP
IPIP
TDM
April
2004
Sept
2010
bull LSC (AS-SIP trunking QoS RTS Architecture)bull CUCM v802 Linux Appliance UCS VMware
bull Gateways 28XX 29XX and 38XX 39XX VG224hellip1511T
bull Future CUCM v86x and CUCM v95
bull PBX-1 MLPP support for C2bull CCM 42(3)SR3 SR4b 43(1)SR1a 43(2)SR1b v712
bull Gateways 2851 37xx 38xx
bull IP Phones 790611414245616265707175
bull IP Communicator soft client v7
bull (Future CUCM v80x as PBX-1)
bull DISA VoSIP CUCM v712 (No Gateways) (Future CUCM v86)
Cisco JITC Certifications -Applications
bull CPEbull Unity Enterprise 50(1) PIMG DampA TIMG (Future Unity Cxn 80)
bull Unified Contact Center Express 60 SR1 (Future UCCX 80)
bull ASLANbull version 5 6 7 (Future v75)
bull Wirelessbull 4402 4404 WiSM WLAN WLCs WCS v4118510
bull (Future LAP 11XX 12XX 15XX 35XX)
bull Video Tandbergbull MXP C-Series MSE amp MPS series MCUrsquos VCS TMS
Cisco JITC Certifications
(cont)
bull CUCM v712 (Today)
bull Linux
bull 80ms cluster
bull PBX-1 with MLPP
bull CCM v43x (Today)
bull Windows 2003
bull 40ms cluster
bull PBX-1 with MLPP
bull CUCM v802 (Today)
bull Linux
bull 80ms cluster
bull LSC with AS-SIP
Software upgradable as systems become JITC certified and posted on APL by DISA
Some deployments may require new servers
PBX-1 PBX-1 LSC
CUCM Migration from PBX-1 to LSC
CIS Secure
IP Fiber Phone
NTSWG (TSG-6 Class AampB)
Tempest Certfied and JITC DSN
L3 Communications
IP-STE Type 1 cert
GD vIPer
NTSWG
(TSG-6 Class B)
IP-STE and JITC
DSN
NIPRNET
Secure Phones Transitioning to IP
FROM device based multi-element software
pricing
TO User Connect Licensing
Rack Servers
$ node
Phones
$ device
HW SW
Gateways
$ node CUCM UCSS
$ user (volume pricing tiers )
CUCM RTU
$ node
DLU
$ device
CUWL (mandatory UCSS amp ESW)
$ user
Dynamic feature bundles
(ELA $ user)
HW
Apps Soft Clients
$ port server + $ user
Single User Connect
License
Just count the number of
users and public space
devices to calculate the
cost per user
Phones
$ device
Gateways
$ node
Rack Servers
$ node
Cisco Unified Communications
Software Subscription
Licensing in CUCM v80
Cisco Unified Workspace Licensing
(CUWL)
Functionality Included in the Cisco Unified Workspace Licensing
Video Conferencing Cisco Unified MeetingPlace
Web Conferencing Cisco WebEx Meeting Center or Cisco Unified MeetingPlace
Audio Conferencing Cisco Unified MeetingPlace
Contact Center Unified Contact Center Express (25 Cisco UWL = 1 Std Agent)
Mobile Phone Client Cisco Unified Mobile Communicator Client
Session ManagementCisco Unified Communications Manager Session Management Edition
Presence Cisco Unified Presence Profile
Mobility (with Sim Ring services)
Cisco Unified Mobility Profile
Intercompany Media Engine
Intercompany Media Engine
Soft ClientCisco Unified Personal Communicator or Cisco Unified IP Communicator with Cisco Unified Video Advantage
Messaging Cisco Unity or Cisco Unity Connection
PhoneCall Control License for One or Unlimited Cisco IP Phones per User
Business
Edition
Standard
Edition
Professional
Edition
Unity
Connection
One One Unlimited
Entry Edition
One
IPC
Major
Upgrades
Technical
Assistance
24 x 7
Access to
Learning
Resources
Maintenance
and Minor
Updates
Unified
Communications
Software Subscription
(UCSS)
Cisco Unified Communication
Essential Operate Service (ESW)
+
Available for IP Telephony Conferencing Messaging Presence
Mobility and Contact Center
Cisco UCSS and ESW
Tandberg is now part of Cisco
Cisco and TANDBERG Better Togetherhellip
Complete Portfolio and Architecture
hellip from immersive rooms to the desktop with supporting infrastructure to accelerate your use of video and collaboration
Product Innovationhellip Technology and feature innovation leadership
to evolve the best video experience today into the next generation of collaboration
Investment Protection
hellip to maximize your existing deployments and drive sustained usage and adoption
Best Interoperability and Intercompany
hellip for connecting to anyone anywhere across vendors standards and company borders
Unified Partners and Services
hellip consistency and evolution for new experiences
hellip the best of both today and even better tomorrow
UC Manager
Cisco Unified
Telepresence and
VideoconferencingVideo MCUs and Gateways
Cisco WebExVoice Video and Web Conferencing
Desktop clients and endpointsVideo Telephony
Desktop Telepresence
Mobile Telepresence
Cisco Immersive
TelePresence
Video as intuitive
and ubiquitous
as voice
Video Transforms the Enterprise Cisco business tablet
Cisco Unified Contact
Centre Express amp CVPVideo-enabled
Contact Center Solutions
Combined Endpoint Portfolio
Immersive PersonalMultipurpose Solution Platforms
For dedicated rooms
with optimized and
customized
environments for
face-to-face virtual
communications and
collaboration
For telepresence
experiences in
personal office at
home for
telecommuting
applications and
while traveling
An optimum
telepresence
experience for the
widest range of
group conference
rooms and
environments
Core Cisco
TelePresence
components for
customized and
vertical applications
Solution components
Beyond
the roomhellip
many
participants
Enhanced presence
office and home
Enhancing
voice
Tactical
meeting
environment
Strategic
meeting
environment
Cisco TelePresence Immersion Curve
The right endpoint for the right interaction
Video Enabled Voice
Immersive
Multipurpose
Personal
Video Enabled Web Telepresence
Personal
Mobility
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
Competitive Differentiation
Reseller Innovator
Product
Sales
Solutions
Provider
Customer Innovation Center
Complete Lab amp Demo Facility
raquo Server Consolidation (with UCS)
raquo Data Replication
raquo VMware amp Site Recovery
Manager (SRM) ndash Demonstrate
Failover Recovery
raquo Simulated WAN
raquo VDI Terminal Server Thin Client
Applications
raquo Exchange
raquo SQL
raquo Oracle
Cross Technology
Integration
raquo VDI
raquo UC (on UCS)
Proof of Concepts
Technology Integration
and Testing
Scalability Testing and
Benchmarking
Future State Visioning
raquo Virtual Data Center
Road Map
Data Center Practice
Virtualization Assessment Plan
amp Designraquo Assessment of servers in scope to
identify server consolidation candidates and potential savings
raquo High level VMware design and roadmap
Infrastructure Install amp
Configure Servicesraquo Proof-of-concept on-site configuration
and knowledge sharing using VMware ESX Server and VMware vCenter
Data Center Practice (cont)
Disaster RecoveryBusiness Continuityraquo Design documentation and implementation of
VMware SRM
raquo DR Backup Recovery Storage driven solutions
Virtual Desktop Planning amp Implementation (VDI)
raquo Roadmap design architectures for Virtual Desktop deployment
raquo VDI implementation with base or integrated customized solution
Operational Improvements amp SME Support
raquo Stabilize and expand your virtualization deployment building upon best practices vCenter design that can be extended throughout the enterprise
raquo Leverage our Virtualization SME to be part of your IT support team
Force 3 Architecture
Components
VMware View Premier
Linked clone saves SSD space
SmartCard (CAC) integration into
PCoIP
Best user experience with PCoIP
protocol
Concurrent user pricing provides cost
advantages
Force 3 Architecture Components
Force 3 Architecture
Components (contrsquod)
Cisco UCS
Unified Fabric 10G performance
enhanced manageability and scalability
20 - 40 lower cost than other blade
solutions for VDI configuration due to
Unified Fabric
FalconStorViolin SSD Array
Scalable to 20TB in 3U
Up to 200000 IOPS from single unit
SSD space optimization with array based
thin provisioning
Force 3 Architecture Components
(cont)
Force 3 VDI Architecture Benefits
Designed to handle peak performance requirements
Better TCO than physical desktops (CapEX + Power)
Greatly enhanced end user experience when compared to standard VDI solutions
Highly scalable ease of deployment -pilot to production
Approved for Cisco Solution Incentive Program (SIP)
Force 3 VDI Bundle
Unified Communications
Ciscorsquos History in Unified
Communications
FYrsquo99 FYrsquo00 FYrsquo01 FYrsquo03FYrsquo02 FYrsquo04 FYrsquo05 FYrsquo06 FYrsquo07 FYrsquo08 FYrsquo09
bull 1998 Cisco Acquires Selsius Systems One of the first companies to develop
Enterprise IP Telephony (VoIP)
bull Internally Cisco deploys 150K phones ndash documents results
bull 2004 Cisco becomes the first company to DoD JITC certify VoIP as a PBX-1
bull Today Cisco is certifying all aspects of UC voice video and collaboration
April 2010
Cisco Unified Communications
TelePresence
and VTC
Unified Communications Manager
Unified
MeetingPlace -
Collaboration
Unity
IPICS Unified Mobile
Communicator
IBM or Microsoft
Unified Personal
Communicator
Evolution Accelerating Innovation
Management
Simplification
1990s 20102005 Future
CUCM 3x4x Cisco UC 50+ Cisco UC 80(2)VOIP ICM
Legacy Voice
EnhancementServer(Special-purpose)
Appliance Virtualization Network Services
~2000
Business
Agility
Footprint
Space Energy
Cabling
Investment
Leverage
Business
Continuity
Increasing Architectural Flexibility while Decreasing Barriers to Rapidly DeployTailor
Increasing ldquoMiniaturizationrdquo Consolidation amp Avoidance while Increasing Efficiency
No Forklifts Network Convergence Commodity ServersStorage Virtualization
Increasing Security Resiliency and options for High Availability Disaster Recovery
Increasing Familiarity Centralization Scale and Efficiency
SAF
Cisco Unified CallManager v4 v7 and v8
bull IP Communications system for up to
30000 seats per cluster
bull JITC ndash LSC PBX-1 and 2 certifications
bull Extensive protocol support for network and
device interoperability including SIP H323
MGCP SCCP and MLPP
bull Support of SIP-based 3rd Party devices
bull Administration GUI for provisioning
Command Line Interface for installation and
monitoring
bull XML Application integration to enhance end
user productivity
bull Centralized Fault Reporting using SNMP and
Cisco Unified Operations Manager
IP Communications System Offering
Industry Standards and Choice of OS
(Windows 2003 and Linux)
Cisco Call Control Clustering
bull Publisher server ndash provides database services and license distribution to cluster
bull Subscriber server ndash call processing functions registers phones gateways etc
bull TFTP server ndash configuration security and upgrade files for phones and gateways
20k users
60k users
Multi-Site Centralized Call Control
Survivable Remote Site Telephony
bull Under normal operations the Branch office location registers IP Phones to Central Call Processor ndashRouter transparently passes Voice and Signaling across IP WAN
bull When IP WAN is lost IP Phones re-register with Branch router ndash calls can be made internally or across the PSTN (POTSISDN)
bull When the WAN is re-established the branch IP Phones automatically re-register with the Central Site Call Manager
Advantage of Geographic Redundancy
Voice Mail
Server
IP
PhonesIP
Phones
Site A Site B
CallManager
Cluster
Spatial Redundancy = Resilience
Single Point of Administration Extension Mobility
Feature Transparency and Unified Dial Plan
Free included feature and a best practice in all Cisco
CallManager Designs
Voice Mail
Server
UC Virtualization Roadmap
First Offer ndash Shipping
bull Unified Computing System
(UCS B-series with SAN)
- IP Telephony
- Messaging
- Presence
- Mobility
- Customer Care
- Network Management Suite
Current Support
bull Unity 7x (FCS Feb 2009)
- Unified Computing System
- Software only
bull Unified Contact Center
Enterprise 75 (FCS Nov 2008)
- Peripheral Gateways
- Client AW
bull Rest of UC
- Cisco-internal labs only
Shipping May 2010 Future
Enhancements
(Not Committed)
bull Market-driven
(Midmarket Hosted)
bull Virtualize rest of UC
bull VMware feature
support
bull More Server options
(eg UCS C-series 3rd-
party servers)
bull More Storage options
(DAS NAS Diskless)
bull Unified Fabric support
bull Additional hypervisorsor
1HCY10
CAPEX
bull Reduced Server Count (50-75)
bull Storage Consolidation (50+)
bull Reduced Network Ports (50+)
bull Reduced Cabling (50+)
OPEX
bull Reduced Rack amp Floor Space (36)
bull Reduced PowerCooling (20+)
bull Fewer Servers to Manage (50-75 less)
bull Reduced MaintenanceSupport Costs (~20)
UC on UCS Value Proposition
Example 5000 usersDial tone voicemail and Presence 10 are Contact Center Agents
11 non-virtualized rack servers required for UC more for other business apps
Unified Communications
User Experience
bull Single Number Rings all phones
bull Seamless transfer to Mobile phone
bull One Voicemail box with Message Waiting Indicator for all devices
bull Follow me phone profile secure phone logon
bull Soft client escalation from chat to voice to video to conferencing
bull Unified Directory
DISA Migration to IP End-to-End
Pure TDM ndash Voice and Video
Pure IP (VoIP)TDM Backbone + VoIP Islands
IP Backbone + TDM Islands
TDM
IP-Packet
GIG
GIG
IPIP
IPIP
TDMIP IP
IPIP
TDM
April
2004
Sept
2010
bull LSC (AS-SIP trunking QoS RTS Architecture)bull CUCM v802 Linux Appliance UCS VMware
bull Gateways 28XX 29XX and 38XX 39XX VG224hellip1511T
bull Future CUCM v86x and CUCM v95
bull PBX-1 MLPP support for C2bull CCM 42(3)SR3 SR4b 43(1)SR1a 43(2)SR1b v712
bull Gateways 2851 37xx 38xx
bull IP Phones 790611414245616265707175
bull IP Communicator soft client v7
bull (Future CUCM v80x as PBX-1)
bull DISA VoSIP CUCM v712 (No Gateways) (Future CUCM v86)
Cisco JITC Certifications -Applications
bull CPEbull Unity Enterprise 50(1) PIMG DampA TIMG (Future Unity Cxn 80)
bull Unified Contact Center Express 60 SR1 (Future UCCX 80)
bull ASLANbull version 5 6 7 (Future v75)
bull Wirelessbull 4402 4404 WiSM WLAN WLCs WCS v4118510
bull (Future LAP 11XX 12XX 15XX 35XX)
bull Video Tandbergbull MXP C-Series MSE amp MPS series MCUrsquos VCS TMS
Cisco JITC Certifications
(cont)
bull CUCM v712 (Today)
bull Linux
bull 80ms cluster
bull PBX-1 with MLPP
bull CCM v43x (Today)
bull Windows 2003
bull 40ms cluster
bull PBX-1 with MLPP
bull CUCM v802 (Today)
bull Linux
bull 80ms cluster
bull LSC with AS-SIP
Software upgradable as systems become JITC certified and posted on APL by DISA
Some deployments may require new servers
PBX-1 PBX-1 LSC
CUCM Migration from PBX-1 to LSC
CIS Secure
IP Fiber Phone
NTSWG (TSG-6 Class AampB)
Tempest Certfied and JITC DSN
L3 Communications
IP-STE Type 1 cert
GD vIPer
NTSWG
(TSG-6 Class B)
IP-STE and JITC
DSN
NIPRNET
Secure Phones Transitioning to IP
FROM device based multi-element software
pricing
TO User Connect Licensing
Rack Servers
$ node
Phones
$ device
HW SW
Gateways
$ node CUCM UCSS
$ user (volume pricing tiers )
CUCM RTU
$ node
DLU
$ device
CUWL (mandatory UCSS amp ESW)
$ user
Dynamic feature bundles
(ELA $ user)
HW
Apps Soft Clients
$ port server + $ user
Single User Connect
License
Just count the number of
users and public space
devices to calculate the
cost per user
Phones
$ device
Gateways
$ node
Rack Servers
$ node
Cisco Unified Communications
Software Subscription
Licensing in CUCM v80
Cisco Unified Workspace Licensing
(CUWL)
Functionality Included in the Cisco Unified Workspace Licensing
Video Conferencing Cisco Unified MeetingPlace
Web Conferencing Cisco WebEx Meeting Center or Cisco Unified MeetingPlace
Audio Conferencing Cisco Unified MeetingPlace
Contact Center Unified Contact Center Express (25 Cisco UWL = 1 Std Agent)
Mobile Phone Client Cisco Unified Mobile Communicator Client
Session ManagementCisco Unified Communications Manager Session Management Edition
Presence Cisco Unified Presence Profile
Mobility (with Sim Ring services)
Cisco Unified Mobility Profile
Intercompany Media Engine
Intercompany Media Engine
Soft ClientCisco Unified Personal Communicator or Cisco Unified IP Communicator with Cisco Unified Video Advantage
Messaging Cisco Unity or Cisco Unity Connection
PhoneCall Control License for One or Unlimited Cisco IP Phones per User
Business
Edition
Standard
Edition
Professional
Edition
Unity
Connection
One One Unlimited
Entry Edition
One
IPC
Major
Upgrades
Technical
Assistance
24 x 7
Access to
Learning
Resources
Maintenance
and Minor
Updates
Unified
Communications
Software Subscription
(UCSS)
Cisco Unified Communication
Essential Operate Service (ESW)
+
Available for IP Telephony Conferencing Messaging Presence
Mobility and Contact Center
Cisco UCSS and ESW
Tandberg is now part of Cisco
Cisco and TANDBERG Better Togetherhellip
Complete Portfolio and Architecture
hellip from immersive rooms to the desktop with supporting infrastructure to accelerate your use of video and collaboration
Product Innovationhellip Technology and feature innovation leadership
to evolve the best video experience today into the next generation of collaboration
Investment Protection
hellip to maximize your existing deployments and drive sustained usage and adoption
Best Interoperability and Intercompany
hellip for connecting to anyone anywhere across vendors standards and company borders
Unified Partners and Services
hellip consistency and evolution for new experiences
hellip the best of both today and even better tomorrow
UC Manager
Cisco Unified
Telepresence and
VideoconferencingVideo MCUs and Gateways
Cisco WebExVoice Video and Web Conferencing
Desktop clients and endpointsVideo Telephony
Desktop Telepresence
Mobile Telepresence
Cisco Immersive
TelePresence
Video as intuitive
and ubiquitous
as voice
Video Transforms the Enterprise Cisco business tablet
Cisco Unified Contact
Centre Express amp CVPVideo-enabled
Contact Center Solutions
Combined Endpoint Portfolio
Immersive PersonalMultipurpose Solution Platforms
For dedicated rooms
with optimized and
customized
environments for
face-to-face virtual
communications and
collaboration
For telepresence
experiences in
personal office at
home for
telecommuting
applications and
while traveling
An optimum
telepresence
experience for the
widest range of
group conference
rooms and
environments
Core Cisco
TelePresence
components for
customized and
vertical applications
Solution components
Beyond
the roomhellip
many
participants
Enhanced presence
office and home
Enhancing
voice
Tactical
meeting
environment
Strategic
meeting
environment
Cisco TelePresence Immersion Curve
The right endpoint for the right interaction
Video Enabled Voice
Immersive
Multipurpose
Personal
Video Enabled Web Telepresence
Personal
Mobility
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
Customer Innovation Center
Complete Lab amp Demo Facility
raquo Server Consolidation (with UCS)
raquo Data Replication
raquo VMware amp Site Recovery
Manager (SRM) ndash Demonstrate
Failover Recovery
raquo Simulated WAN
raquo VDI Terminal Server Thin Client
Applications
raquo Exchange
raquo SQL
raquo Oracle
Cross Technology
Integration
raquo VDI
raquo UC (on UCS)
Proof of Concepts
Technology Integration
and Testing
Scalability Testing and
Benchmarking
Future State Visioning
raquo Virtual Data Center
Road Map
Data Center Practice
Virtualization Assessment Plan
amp Designraquo Assessment of servers in scope to
identify server consolidation candidates and potential savings
raquo High level VMware design and roadmap
Infrastructure Install amp
Configure Servicesraquo Proof-of-concept on-site configuration
and knowledge sharing using VMware ESX Server and VMware vCenter
Data Center Practice (cont)
Disaster RecoveryBusiness Continuityraquo Design documentation and implementation of
VMware SRM
raquo DR Backup Recovery Storage driven solutions
Virtual Desktop Planning amp Implementation (VDI)
raquo Roadmap design architectures for Virtual Desktop deployment
raquo VDI implementation with base or integrated customized solution
Operational Improvements amp SME Support
raquo Stabilize and expand your virtualization deployment building upon best practices vCenter design that can be extended throughout the enterprise
raquo Leverage our Virtualization SME to be part of your IT support team
Force 3 Architecture
Components
VMware View Premier
Linked clone saves SSD space
SmartCard (CAC) integration into
PCoIP
Best user experience with PCoIP
protocol
Concurrent user pricing provides cost
advantages
Force 3 Architecture Components
Force 3 Architecture
Components (contrsquod)
Cisco UCS
Unified Fabric 10G performance
enhanced manageability and scalability
20 - 40 lower cost than other blade
solutions for VDI configuration due to
Unified Fabric
FalconStorViolin SSD Array
Scalable to 20TB in 3U
Up to 200000 IOPS from single unit
SSD space optimization with array based
thin provisioning
Force 3 Architecture Components
(cont)
Force 3 VDI Architecture Benefits
Designed to handle peak performance requirements
Better TCO than physical desktops (CapEX + Power)
Greatly enhanced end user experience when compared to standard VDI solutions
Highly scalable ease of deployment -pilot to production
Approved for Cisco Solution Incentive Program (SIP)
Force 3 VDI Bundle
Unified Communications
Ciscorsquos History in Unified
Communications
FYrsquo99 FYrsquo00 FYrsquo01 FYrsquo03FYrsquo02 FYrsquo04 FYrsquo05 FYrsquo06 FYrsquo07 FYrsquo08 FYrsquo09
bull 1998 Cisco Acquires Selsius Systems One of the first companies to develop
Enterprise IP Telephony (VoIP)
bull Internally Cisco deploys 150K phones ndash documents results
bull 2004 Cisco becomes the first company to DoD JITC certify VoIP as a PBX-1
bull Today Cisco is certifying all aspects of UC voice video and collaboration
April 2010
Cisco Unified Communications
TelePresence
and VTC
Unified Communications Manager
Unified
MeetingPlace -
Collaboration
Unity
IPICS Unified Mobile
Communicator
IBM or Microsoft
Unified Personal
Communicator
Evolution Accelerating Innovation
Management
Simplification
1990s 20102005 Future
CUCM 3x4x Cisco UC 50+ Cisco UC 80(2)VOIP ICM
Legacy Voice
EnhancementServer(Special-purpose)
Appliance Virtualization Network Services
~2000
Business
Agility
Footprint
Space Energy
Cabling
Investment
Leverage
Business
Continuity
Increasing Architectural Flexibility while Decreasing Barriers to Rapidly DeployTailor
Increasing ldquoMiniaturizationrdquo Consolidation amp Avoidance while Increasing Efficiency
No Forklifts Network Convergence Commodity ServersStorage Virtualization
Increasing Security Resiliency and options for High Availability Disaster Recovery
Increasing Familiarity Centralization Scale and Efficiency
SAF
Cisco Unified CallManager v4 v7 and v8
bull IP Communications system for up to
30000 seats per cluster
bull JITC ndash LSC PBX-1 and 2 certifications
bull Extensive protocol support for network and
device interoperability including SIP H323
MGCP SCCP and MLPP
bull Support of SIP-based 3rd Party devices
bull Administration GUI for provisioning
Command Line Interface for installation and
monitoring
bull XML Application integration to enhance end
user productivity
bull Centralized Fault Reporting using SNMP and
Cisco Unified Operations Manager
IP Communications System Offering
Industry Standards and Choice of OS
(Windows 2003 and Linux)
Cisco Call Control Clustering
bull Publisher server ndash provides database services and license distribution to cluster
bull Subscriber server ndash call processing functions registers phones gateways etc
bull TFTP server ndash configuration security and upgrade files for phones and gateways
20k users
60k users
Multi-Site Centralized Call Control
Survivable Remote Site Telephony
bull Under normal operations the Branch office location registers IP Phones to Central Call Processor ndashRouter transparently passes Voice and Signaling across IP WAN
bull When IP WAN is lost IP Phones re-register with Branch router ndash calls can be made internally or across the PSTN (POTSISDN)
bull When the WAN is re-established the branch IP Phones automatically re-register with the Central Site Call Manager
Advantage of Geographic Redundancy
Voice Mail
Server
IP
PhonesIP
Phones
Site A Site B
CallManager
Cluster
Spatial Redundancy = Resilience
Single Point of Administration Extension Mobility
Feature Transparency and Unified Dial Plan
Free included feature and a best practice in all Cisco
CallManager Designs
Voice Mail
Server
UC Virtualization Roadmap
First Offer ndash Shipping
bull Unified Computing System
(UCS B-series with SAN)
- IP Telephony
- Messaging
- Presence
- Mobility
- Customer Care
- Network Management Suite
Current Support
bull Unity 7x (FCS Feb 2009)
- Unified Computing System
- Software only
bull Unified Contact Center
Enterprise 75 (FCS Nov 2008)
- Peripheral Gateways
- Client AW
bull Rest of UC
- Cisco-internal labs only
Shipping May 2010 Future
Enhancements
(Not Committed)
bull Market-driven
(Midmarket Hosted)
bull Virtualize rest of UC
bull VMware feature
support
bull More Server options
(eg UCS C-series 3rd-
party servers)
bull More Storage options
(DAS NAS Diskless)
bull Unified Fabric support
bull Additional hypervisorsor
1HCY10
CAPEX
bull Reduced Server Count (50-75)
bull Storage Consolidation (50+)
bull Reduced Network Ports (50+)
bull Reduced Cabling (50+)
OPEX
bull Reduced Rack amp Floor Space (36)
bull Reduced PowerCooling (20+)
bull Fewer Servers to Manage (50-75 less)
bull Reduced MaintenanceSupport Costs (~20)
UC on UCS Value Proposition
Example 5000 usersDial tone voicemail and Presence 10 are Contact Center Agents
11 non-virtualized rack servers required for UC more for other business apps
Unified Communications
User Experience
bull Single Number Rings all phones
bull Seamless transfer to Mobile phone
bull One Voicemail box with Message Waiting Indicator for all devices
bull Follow me phone profile secure phone logon
bull Soft client escalation from chat to voice to video to conferencing
bull Unified Directory
DISA Migration to IP End-to-End
Pure TDM ndash Voice and Video
Pure IP (VoIP)TDM Backbone + VoIP Islands
IP Backbone + TDM Islands
TDM
IP-Packet
GIG
GIG
IPIP
IPIP
TDMIP IP
IPIP
TDM
April
2004
Sept
2010
bull LSC (AS-SIP trunking QoS RTS Architecture)bull CUCM v802 Linux Appliance UCS VMware
bull Gateways 28XX 29XX and 38XX 39XX VG224hellip1511T
bull Future CUCM v86x and CUCM v95
bull PBX-1 MLPP support for C2bull CCM 42(3)SR3 SR4b 43(1)SR1a 43(2)SR1b v712
bull Gateways 2851 37xx 38xx
bull IP Phones 790611414245616265707175
bull IP Communicator soft client v7
bull (Future CUCM v80x as PBX-1)
bull DISA VoSIP CUCM v712 (No Gateways) (Future CUCM v86)
Cisco JITC Certifications -Applications
bull CPEbull Unity Enterprise 50(1) PIMG DampA TIMG (Future Unity Cxn 80)
bull Unified Contact Center Express 60 SR1 (Future UCCX 80)
bull ASLANbull version 5 6 7 (Future v75)
bull Wirelessbull 4402 4404 WiSM WLAN WLCs WCS v4118510
bull (Future LAP 11XX 12XX 15XX 35XX)
bull Video Tandbergbull MXP C-Series MSE amp MPS series MCUrsquos VCS TMS
Cisco JITC Certifications
(cont)
bull CUCM v712 (Today)
bull Linux
bull 80ms cluster
bull PBX-1 with MLPP
bull CCM v43x (Today)
bull Windows 2003
bull 40ms cluster
bull PBX-1 with MLPP
bull CUCM v802 (Today)
bull Linux
bull 80ms cluster
bull LSC with AS-SIP
Software upgradable as systems become JITC certified and posted on APL by DISA
Some deployments may require new servers
PBX-1 PBX-1 LSC
CUCM Migration from PBX-1 to LSC
CIS Secure
IP Fiber Phone
NTSWG (TSG-6 Class AampB)
Tempest Certfied and JITC DSN
L3 Communications
IP-STE Type 1 cert
GD vIPer
NTSWG
(TSG-6 Class B)
IP-STE and JITC
DSN
NIPRNET
Secure Phones Transitioning to IP
FROM device based multi-element software
pricing
TO User Connect Licensing
Rack Servers
$ node
Phones
$ device
HW SW
Gateways
$ node CUCM UCSS
$ user (volume pricing tiers )
CUCM RTU
$ node
DLU
$ device
CUWL (mandatory UCSS amp ESW)
$ user
Dynamic feature bundles
(ELA $ user)
HW
Apps Soft Clients
$ port server + $ user
Single User Connect
License
Just count the number of
users and public space
devices to calculate the
cost per user
Phones
$ device
Gateways
$ node
Rack Servers
$ node
Cisco Unified Communications
Software Subscription
Licensing in CUCM v80
Cisco Unified Workspace Licensing
(CUWL)
Functionality Included in the Cisco Unified Workspace Licensing
Video Conferencing Cisco Unified MeetingPlace
Web Conferencing Cisco WebEx Meeting Center or Cisco Unified MeetingPlace
Audio Conferencing Cisco Unified MeetingPlace
Contact Center Unified Contact Center Express (25 Cisco UWL = 1 Std Agent)
Mobile Phone Client Cisco Unified Mobile Communicator Client
Session ManagementCisco Unified Communications Manager Session Management Edition
Presence Cisco Unified Presence Profile
Mobility (with Sim Ring services)
Cisco Unified Mobility Profile
Intercompany Media Engine
Intercompany Media Engine
Soft ClientCisco Unified Personal Communicator or Cisco Unified IP Communicator with Cisco Unified Video Advantage
Messaging Cisco Unity or Cisco Unity Connection
PhoneCall Control License for One or Unlimited Cisco IP Phones per User
Business
Edition
Standard
Edition
Professional
Edition
Unity
Connection
One One Unlimited
Entry Edition
One
IPC
Major
Upgrades
Technical
Assistance
24 x 7
Access to
Learning
Resources
Maintenance
and Minor
Updates
Unified
Communications
Software Subscription
(UCSS)
Cisco Unified Communication
Essential Operate Service (ESW)
+
Available for IP Telephony Conferencing Messaging Presence
Mobility and Contact Center
Cisco UCSS and ESW
Tandberg is now part of Cisco
Cisco and TANDBERG Better Togetherhellip
Complete Portfolio and Architecture
hellip from immersive rooms to the desktop with supporting infrastructure to accelerate your use of video and collaboration
Product Innovationhellip Technology and feature innovation leadership
to evolve the best video experience today into the next generation of collaboration
Investment Protection
hellip to maximize your existing deployments and drive sustained usage and adoption
Best Interoperability and Intercompany
hellip for connecting to anyone anywhere across vendors standards and company borders
Unified Partners and Services
hellip consistency and evolution for new experiences
hellip the best of both today and even better tomorrow
UC Manager
Cisco Unified
Telepresence and
VideoconferencingVideo MCUs and Gateways
Cisco WebExVoice Video and Web Conferencing
Desktop clients and endpointsVideo Telephony
Desktop Telepresence
Mobile Telepresence
Cisco Immersive
TelePresence
Video as intuitive
and ubiquitous
as voice
Video Transforms the Enterprise Cisco business tablet
Cisco Unified Contact
Centre Express amp CVPVideo-enabled
Contact Center Solutions
Combined Endpoint Portfolio
Immersive PersonalMultipurpose Solution Platforms
For dedicated rooms
with optimized and
customized
environments for
face-to-face virtual
communications and
collaboration
For telepresence
experiences in
personal office at
home for
telecommuting
applications and
while traveling
An optimum
telepresence
experience for the
widest range of
group conference
rooms and
environments
Core Cisco
TelePresence
components for
customized and
vertical applications
Solution components
Beyond
the roomhellip
many
participants
Enhanced presence
office and home
Enhancing
voice
Tactical
meeting
environment
Strategic
meeting
environment
Cisco TelePresence Immersion Curve
The right endpoint for the right interaction
Video Enabled Voice
Immersive
Multipurpose
Personal
Video Enabled Web Telepresence
Personal
Mobility
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
Data Center Practice
Virtualization Assessment Plan
amp Designraquo Assessment of servers in scope to
identify server consolidation candidates and potential savings
raquo High level VMware design and roadmap
Infrastructure Install amp
Configure Servicesraquo Proof-of-concept on-site configuration
and knowledge sharing using VMware ESX Server and VMware vCenter
Data Center Practice (cont)
Disaster RecoveryBusiness Continuityraquo Design documentation and implementation of
VMware SRM
raquo DR Backup Recovery Storage driven solutions
Virtual Desktop Planning amp Implementation (VDI)
raquo Roadmap design architectures for Virtual Desktop deployment
raquo VDI implementation with base or integrated customized solution
Operational Improvements amp SME Support
raquo Stabilize and expand your virtualization deployment building upon best practices vCenter design that can be extended throughout the enterprise
raquo Leverage our Virtualization SME to be part of your IT support team
Force 3 Architecture
Components
VMware View Premier
Linked clone saves SSD space
SmartCard (CAC) integration into
PCoIP
Best user experience with PCoIP
protocol
Concurrent user pricing provides cost
advantages
Force 3 Architecture Components
Force 3 Architecture
Components (contrsquod)
Cisco UCS
Unified Fabric 10G performance
enhanced manageability and scalability
20 - 40 lower cost than other blade
solutions for VDI configuration due to
Unified Fabric
FalconStorViolin SSD Array
Scalable to 20TB in 3U
Up to 200000 IOPS from single unit
SSD space optimization with array based
thin provisioning
Force 3 Architecture Components
(cont)
Force 3 VDI Architecture Benefits
Designed to handle peak performance requirements
Better TCO than physical desktops (CapEX + Power)
Greatly enhanced end user experience when compared to standard VDI solutions
Highly scalable ease of deployment -pilot to production
Approved for Cisco Solution Incentive Program (SIP)
Force 3 VDI Bundle
Unified Communications
Ciscorsquos History in Unified
Communications
FYrsquo99 FYrsquo00 FYrsquo01 FYrsquo03FYrsquo02 FYrsquo04 FYrsquo05 FYrsquo06 FYrsquo07 FYrsquo08 FYrsquo09
bull 1998 Cisco Acquires Selsius Systems One of the first companies to develop
Enterprise IP Telephony (VoIP)
bull Internally Cisco deploys 150K phones ndash documents results
bull 2004 Cisco becomes the first company to DoD JITC certify VoIP as a PBX-1
bull Today Cisco is certifying all aspects of UC voice video and collaboration
April 2010
Cisco Unified Communications
TelePresence
and VTC
Unified Communications Manager
Unified
MeetingPlace -
Collaboration
Unity
IPICS Unified Mobile
Communicator
IBM or Microsoft
Unified Personal
Communicator
Evolution Accelerating Innovation
Management
Simplification
1990s 20102005 Future
CUCM 3x4x Cisco UC 50+ Cisco UC 80(2)VOIP ICM
Legacy Voice
EnhancementServer(Special-purpose)
Appliance Virtualization Network Services
~2000
Business
Agility
Footprint
Space Energy
Cabling
Investment
Leverage
Business
Continuity
Increasing Architectural Flexibility while Decreasing Barriers to Rapidly DeployTailor
Increasing ldquoMiniaturizationrdquo Consolidation amp Avoidance while Increasing Efficiency
No Forklifts Network Convergence Commodity ServersStorage Virtualization
Increasing Security Resiliency and options for High Availability Disaster Recovery
Increasing Familiarity Centralization Scale and Efficiency
SAF
Cisco Unified CallManager v4 v7 and v8
bull IP Communications system for up to
30000 seats per cluster
bull JITC ndash LSC PBX-1 and 2 certifications
bull Extensive protocol support for network and
device interoperability including SIP H323
MGCP SCCP and MLPP
bull Support of SIP-based 3rd Party devices
bull Administration GUI for provisioning
Command Line Interface for installation and
monitoring
bull XML Application integration to enhance end
user productivity
bull Centralized Fault Reporting using SNMP and
Cisco Unified Operations Manager
IP Communications System Offering
Industry Standards and Choice of OS
(Windows 2003 and Linux)
Cisco Call Control Clustering
bull Publisher server ndash provides database services and license distribution to cluster
bull Subscriber server ndash call processing functions registers phones gateways etc
bull TFTP server ndash configuration security and upgrade files for phones and gateways
20k users
60k users
Multi-Site Centralized Call Control
Survivable Remote Site Telephony
bull Under normal operations the Branch office location registers IP Phones to Central Call Processor ndashRouter transparently passes Voice and Signaling across IP WAN
bull When IP WAN is lost IP Phones re-register with Branch router ndash calls can be made internally or across the PSTN (POTSISDN)
bull When the WAN is re-established the branch IP Phones automatically re-register with the Central Site Call Manager
Advantage of Geographic Redundancy
Voice Mail
Server
IP
PhonesIP
Phones
Site A Site B
CallManager
Cluster
Spatial Redundancy = Resilience
Single Point of Administration Extension Mobility
Feature Transparency and Unified Dial Plan
Free included feature and a best practice in all Cisco
CallManager Designs
Voice Mail
Server
UC Virtualization Roadmap
First Offer ndash Shipping
bull Unified Computing System
(UCS B-series with SAN)
- IP Telephony
- Messaging
- Presence
- Mobility
- Customer Care
- Network Management Suite
Current Support
bull Unity 7x (FCS Feb 2009)
- Unified Computing System
- Software only
bull Unified Contact Center
Enterprise 75 (FCS Nov 2008)
- Peripheral Gateways
- Client AW
bull Rest of UC
- Cisco-internal labs only
Shipping May 2010 Future
Enhancements
(Not Committed)
bull Market-driven
(Midmarket Hosted)
bull Virtualize rest of UC
bull VMware feature
support
bull More Server options
(eg UCS C-series 3rd-
party servers)
bull More Storage options
(DAS NAS Diskless)
bull Unified Fabric support
bull Additional hypervisorsor
1HCY10
CAPEX
bull Reduced Server Count (50-75)
bull Storage Consolidation (50+)
bull Reduced Network Ports (50+)
bull Reduced Cabling (50+)
OPEX
bull Reduced Rack amp Floor Space (36)
bull Reduced PowerCooling (20+)
bull Fewer Servers to Manage (50-75 less)
bull Reduced MaintenanceSupport Costs (~20)
UC on UCS Value Proposition
Example 5000 usersDial tone voicemail and Presence 10 are Contact Center Agents
11 non-virtualized rack servers required for UC more for other business apps
Unified Communications
User Experience
bull Single Number Rings all phones
bull Seamless transfer to Mobile phone
bull One Voicemail box with Message Waiting Indicator for all devices
bull Follow me phone profile secure phone logon
bull Soft client escalation from chat to voice to video to conferencing
bull Unified Directory
DISA Migration to IP End-to-End
Pure TDM ndash Voice and Video
Pure IP (VoIP)TDM Backbone + VoIP Islands
IP Backbone + TDM Islands
TDM
IP-Packet
GIG
GIG
IPIP
IPIP
TDMIP IP
IPIP
TDM
April
2004
Sept
2010
bull LSC (AS-SIP trunking QoS RTS Architecture)bull CUCM v802 Linux Appliance UCS VMware
bull Gateways 28XX 29XX and 38XX 39XX VG224hellip1511T
bull Future CUCM v86x and CUCM v95
bull PBX-1 MLPP support for C2bull CCM 42(3)SR3 SR4b 43(1)SR1a 43(2)SR1b v712
bull Gateways 2851 37xx 38xx
bull IP Phones 790611414245616265707175
bull IP Communicator soft client v7
bull (Future CUCM v80x as PBX-1)
bull DISA VoSIP CUCM v712 (No Gateways) (Future CUCM v86)
Cisco JITC Certifications -Applications
bull CPEbull Unity Enterprise 50(1) PIMG DampA TIMG (Future Unity Cxn 80)
bull Unified Contact Center Express 60 SR1 (Future UCCX 80)
bull ASLANbull version 5 6 7 (Future v75)
bull Wirelessbull 4402 4404 WiSM WLAN WLCs WCS v4118510
bull (Future LAP 11XX 12XX 15XX 35XX)
bull Video Tandbergbull MXP C-Series MSE amp MPS series MCUrsquos VCS TMS
Cisco JITC Certifications
(cont)
bull CUCM v712 (Today)
bull Linux
bull 80ms cluster
bull PBX-1 with MLPP
bull CCM v43x (Today)
bull Windows 2003
bull 40ms cluster
bull PBX-1 with MLPP
bull CUCM v802 (Today)
bull Linux
bull 80ms cluster
bull LSC with AS-SIP
Software upgradable as systems become JITC certified and posted on APL by DISA
Some deployments may require new servers
PBX-1 PBX-1 LSC
CUCM Migration from PBX-1 to LSC
CIS Secure
IP Fiber Phone
NTSWG (TSG-6 Class AampB)
Tempest Certfied and JITC DSN
L3 Communications
IP-STE Type 1 cert
GD vIPer
NTSWG
(TSG-6 Class B)
IP-STE and JITC
DSN
NIPRNET
Secure Phones Transitioning to IP
FROM device based multi-element software
pricing
TO User Connect Licensing
Rack Servers
$ node
Phones
$ device
HW SW
Gateways
$ node CUCM UCSS
$ user (volume pricing tiers )
CUCM RTU
$ node
DLU
$ device
CUWL (mandatory UCSS amp ESW)
$ user
Dynamic feature bundles
(ELA $ user)
HW
Apps Soft Clients
$ port server + $ user
Single User Connect
License
Just count the number of
users and public space
devices to calculate the
cost per user
Phones
$ device
Gateways
$ node
Rack Servers
$ node
Cisco Unified Communications
Software Subscription
Licensing in CUCM v80
Cisco Unified Workspace Licensing
(CUWL)
Functionality Included in the Cisco Unified Workspace Licensing
Video Conferencing Cisco Unified MeetingPlace
Web Conferencing Cisco WebEx Meeting Center or Cisco Unified MeetingPlace
Audio Conferencing Cisco Unified MeetingPlace
Contact Center Unified Contact Center Express (25 Cisco UWL = 1 Std Agent)
Mobile Phone Client Cisco Unified Mobile Communicator Client
Session ManagementCisco Unified Communications Manager Session Management Edition
Presence Cisco Unified Presence Profile
Mobility (with Sim Ring services)
Cisco Unified Mobility Profile
Intercompany Media Engine
Intercompany Media Engine
Soft ClientCisco Unified Personal Communicator or Cisco Unified IP Communicator with Cisco Unified Video Advantage
Messaging Cisco Unity or Cisco Unity Connection
PhoneCall Control License for One or Unlimited Cisco IP Phones per User
Business
Edition
Standard
Edition
Professional
Edition
Unity
Connection
One One Unlimited
Entry Edition
One
IPC
Major
Upgrades
Technical
Assistance
24 x 7
Access to
Learning
Resources
Maintenance
and Minor
Updates
Unified
Communications
Software Subscription
(UCSS)
Cisco Unified Communication
Essential Operate Service (ESW)
+
Available for IP Telephony Conferencing Messaging Presence
Mobility and Contact Center
Cisco UCSS and ESW
Tandberg is now part of Cisco
Cisco and TANDBERG Better Togetherhellip
Complete Portfolio and Architecture
hellip from immersive rooms to the desktop with supporting infrastructure to accelerate your use of video and collaboration
Product Innovationhellip Technology and feature innovation leadership
to evolve the best video experience today into the next generation of collaboration
Investment Protection
hellip to maximize your existing deployments and drive sustained usage and adoption
Best Interoperability and Intercompany
hellip for connecting to anyone anywhere across vendors standards and company borders
Unified Partners and Services
hellip consistency and evolution for new experiences
hellip the best of both today and even better tomorrow
UC Manager
Cisco Unified
Telepresence and
VideoconferencingVideo MCUs and Gateways
Cisco WebExVoice Video and Web Conferencing
Desktop clients and endpointsVideo Telephony
Desktop Telepresence
Mobile Telepresence
Cisco Immersive
TelePresence
Video as intuitive
and ubiquitous
as voice
Video Transforms the Enterprise Cisco business tablet
Cisco Unified Contact
Centre Express amp CVPVideo-enabled
Contact Center Solutions
Combined Endpoint Portfolio
Immersive PersonalMultipurpose Solution Platforms
For dedicated rooms
with optimized and
customized
environments for
face-to-face virtual
communications and
collaboration
For telepresence
experiences in
personal office at
home for
telecommuting
applications and
while traveling
An optimum
telepresence
experience for the
widest range of
group conference
rooms and
environments
Core Cisco
TelePresence
components for
customized and
vertical applications
Solution components
Beyond
the roomhellip
many
participants
Enhanced presence
office and home
Enhancing
voice
Tactical
meeting
environment
Strategic
meeting
environment
Cisco TelePresence Immersion Curve
The right endpoint for the right interaction
Video Enabled Voice
Immersive
Multipurpose
Personal
Video Enabled Web Telepresence
Personal
Mobility
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
Data Center Practice (cont)
Disaster RecoveryBusiness Continuityraquo Design documentation and implementation of
VMware SRM
raquo DR Backup Recovery Storage driven solutions
Virtual Desktop Planning amp Implementation (VDI)
raquo Roadmap design architectures for Virtual Desktop deployment
raquo VDI implementation with base or integrated customized solution
Operational Improvements amp SME Support
raquo Stabilize and expand your virtualization deployment building upon best practices vCenter design that can be extended throughout the enterprise
raquo Leverage our Virtualization SME to be part of your IT support team
Force 3 Architecture
Components
VMware View Premier
Linked clone saves SSD space
SmartCard (CAC) integration into
PCoIP
Best user experience with PCoIP
protocol
Concurrent user pricing provides cost
advantages
Force 3 Architecture Components
Force 3 Architecture
Components (contrsquod)
Cisco UCS
Unified Fabric 10G performance
enhanced manageability and scalability
20 - 40 lower cost than other blade
solutions for VDI configuration due to
Unified Fabric
FalconStorViolin SSD Array
Scalable to 20TB in 3U
Up to 200000 IOPS from single unit
SSD space optimization with array based
thin provisioning
Force 3 Architecture Components
(cont)
Force 3 VDI Architecture Benefits
Designed to handle peak performance requirements
Better TCO than physical desktops (CapEX + Power)
Greatly enhanced end user experience when compared to standard VDI solutions
Highly scalable ease of deployment -pilot to production
Approved for Cisco Solution Incentive Program (SIP)
Force 3 VDI Bundle
Unified Communications
Ciscorsquos History in Unified
Communications
FYrsquo99 FYrsquo00 FYrsquo01 FYrsquo03FYrsquo02 FYrsquo04 FYrsquo05 FYrsquo06 FYrsquo07 FYrsquo08 FYrsquo09
bull 1998 Cisco Acquires Selsius Systems One of the first companies to develop
Enterprise IP Telephony (VoIP)
bull Internally Cisco deploys 150K phones ndash documents results
bull 2004 Cisco becomes the first company to DoD JITC certify VoIP as a PBX-1
bull Today Cisco is certifying all aspects of UC voice video and collaboration
April 2010
Cisco Unified Communications
TelePresence
and VTC
Unified Communications Manager
Unified
MeetingPlace -
Collaboration
Unity
IPICS Unified Mobile
Communicator
IBM or Microsoft
Unified Personal
Communicator
Evolution Accelerating Innovation
Management
Simplification
1990s 20102005 Future
CUCM 3x4x Cisco UC 50+ Cisco UC 80(2)VOIP ICM
Legacy Voice
EnhancementServer(Special-purpose)
Appliance Virtualization Network Services
~2000
Business
Agility
Footprint
Space Energy
Cabling
Investment
Leverage
Business
Continuity
Increasing Architectural Flexibility while Decreasing Barriers to Rapidly DeployTailor
Increasing ldquoMiniaturizationrdquo Consolidation amp Avoidance while Increasing Efficiency
No Forklifts Network Convergence Commodity ServersStorage Virtualization
Increasing Security Resiliency and options for High Availability Disaster Recovery
Increasing Familiarity Centralization Scale and Efficiency
SAF
Cisco Unified CallManager v4 v7 and v8
bull IP Communications system for up to
30000 seats per cluster
bull JITC ndash LSC PBX-1 and 2 certifications
bull Extensive protocol support for network and
device interoperability including SIP H323
MGCP SCCP and MLPP
bull Support of SIP-based 3rd Party devices
bull Administration GUI for provisioning
Command Line Interface for installation and
monitoring
bull XML Application integration to enhance end
user productivity
bull Centralized Fault Reporting using SNMP and
Cisco Unified Operations Manager
IP Communications System Offering
Industry Standards and Choice of OS
(Windows 2003 and Linux)
Cisco Call Control Clustering
bull Publisher server ndash provides database services and license distribution to cluster
bull Subscriber server ndash call processing functions registers phones gateways etc
bull TFTP server ndash configuration security and upgrade files for phones and gateways
20k users
60k users
Multi-Site Centralized Call Control
Survivable Remote Site Telephony
bull Under normal operations the Branch office location registers IP Phones to Central Call Processor ndashRouter transparently passes Voice and Signaling across IP WAN
bull When IP WAN is lost IP Phones re-register with Branch router ndash calls can be made internally or across the PSTN (POTSISDN)
bull When the WAN is re-established the branch IP Phones automatically re-register with the Central Site Call Manager
Advantage of Geographic Redundancy
Voice Mail
Server
IP
PhonesIP
Phones
Site A Site B
CallManager
Cluster
Spatial Redundancy = Resilience
Single Point of Administration Extension Mobility
Feature Transparency and Unified Dial Plan
Free included feature and a best practice in all Cisco
CallManager Designs
Voice Mail
Server
UC Virtualization Roadmap
First Offer ndash Shipping
bull Unified Computing System
(UCS B-series with SAN)
- IP Telephony
- Messaging
- Presence
- Mobility
- Customer Care
- Network Management Suite
Current Support
bull Unity 7x (FCS Feb 2009)
- Unified Computing System
- Software only
bull Unified Contact Center
Enterprise 75 (FCS Nov 2008)
- Peripheral Gateways
- Client AW
bull Rest of UC
- Cisco-internal labs only
Shipping May 2010 Future
Enhancements
(Not Committed)
bull Market-driven
(Midmarket Hosted)
bull Virtualize rest of UC
bull VMware feature
support
bull More Server options
(eg UCS C-series 3rd-
party servers)
bull More Storage options
(DAS NAS Diskless)
bull Unified Fabric support
bull Additional hypervisorsor
1HCY10
CAPEX
bull Reduced Server Count (50-75)
bull Storage Consolidation (50+)
bull Reduced Network Ports (50+)
bull Reduced Cabling (50+)
OPEX
bull Reduced Rack amp Floor Space (36)
bull Reduced PowerCooling (20+)
bull Fewer Servers to Manage (50-75 less)
bull Reduced MaintenanceSupport Costs (~20)
UC on UCS Value Proposition
Example 5000 usersDial tone voicemail and Presence 10 are Contact Center Agents
11 non-virtualized rack servers required for UC more for other business apps
Unified Communications
User Experience
bull Single Number Rings all phones
bull Seamless transfer to Mobile phone
bull One Voicemail box with Message Waiting Indicator for all devices
bull Follow me phone profile secure phone logon
bull Soft client escalation from chat to voice to video to conferencing
bull Unified Directory
DISA Migration to IP End-to-End
Pure TDM ndash Voice and Video
Pure IP (VoIP)TDM Backbone + VoIP Islands
IP Backbone + TDM Islands
TDM
IP-Packet
GIG
GIG
IPIP
IPIP
TDMIP IP
IPIP
TDM
April
2004
Sept
2010
bull LSC (AS-SIP trunking QoS RTS Architecture)bull CUCM v802 Linux Appliance UCS VMware
bull Gateways 28XX 29XX and 38XX 39XX VG224hellip1511T
bull Future CUCM v86x and CUCM v95
bull PBX-1 MLPP support for C2bull CCM 42(3)SR3 SR4b 43(1)SR1a 43(2)SR1b v712
bull Gateways 2851 37xx 38xx
bull IP Phones 790611414245616265707175
bull IP Communicator soft client v7
bull (Future CUCM v80x as PBX-1)
bull DISA VoSIP CUCM v712 (No Gateways) (Future CUCM v86)
Cisco JITC Certifications -Applications
bull CPEbull Unity Enterprise 50(1) PIMG DampA TIMG (Future Unity Cxn 80)
bull Unified Contact Center Express 60 SR1 (Future UCCX 80)
bull ASLANbull version 5 6 7 (Future v75)
bull Wirelessbull 4402 4404 WiSM WLAN WLCs WCS v4118510
bull (Future LAP 11XX 12XX 15XX 35XX)
bull Video Tandbergbull MXP C-Series MSE amp MPS series MCUrsquos VCS TMS
Cisco JITC Certifications
(cont)
bull CUCM v712 (Today)
bull Linux
bull 80ms cluster
bull PBX-1 with MLPP
bull CCM v43x (Today)
bull Windows 2003
bull 40ms cluster
bull PBX-1 with MLPP
bull CUCM v802 (Today)
bull Linux
bull 80ms cluster
bull LSC with AS-SIP
Software upgradable as systems become JITC certified and posted on APL by DISA
Some deployments may require new servers
PBX-1 PBX-1 LSC
CUCM Migration from PBX-1 to LSC
CIS Secure
IP Fiber Phone
NTSWG (TSG-6 Class AampB)
Tempest Certfied and JITC DSN
L3 Communications
IP-STE Type 1 cert
GD vIPer
NTSWG
(TSG-6 Class B)
IP-STE and JITC
DSN
NIPRNET
Secure Phones Transitioning to IP
FROM device based multi-element software
pricing
TO User Connect Licensing
Rack Servers
$ node
Phones
$ device
HW SW
Gateways
$ node CUCM UCSS
$ user (volume pricing tiers )
CUCM RTU
$ node
DLU
$ device
CUWL (mandatory UCSS amp ESW)
$ user
Dynamic feature bundles
(ELA $ user)
HW
Apps Soft Clients
$ port server + $ user
Single User Connect
License
Just count the number of
users and public space
devices to calculate the
cost per user
Phones
$ device
Gateways
$ node
Rack Servers
$ node
Cisco Unified Communications
Software Subscription
Licensing in CUCM v80
Cisco Unified Workspace Licensing
(CUWL)
Functionality Included in the Cisco Unified Workspace Licensing
Video Conferencing Cisco Unified MeetingPlace
Web Conferencing Cisco WebEx Meeting Center or Cisco Unified MeetingPlace
Audio Conferencing Cisco Unified MeetingPlace
Contact Center Unified Contact Center Express (25 Cisco UWL = 1 Std Agent)
Mobile Phone Client Cisco Unified Mobile Communicator Client
Session ManagementCisco Unified Communications Manager Session Management Edition
Presence Cisco Unified Presence Profile
Mobility (with Sim Ring services)
Cisco Unified Mobility Profile
Intercompany Media Engine
Intercompany Media Engine
Soft ClientCisco Unified Personal Communicator or Cisco Unified IP Communicator with Cisco Unified Video Advantage
Messaging Cisco Unity or Cisco Unity Connection
PhoneCall Control License for One or Unlimited Cisco IP Phones per User
Business
Edition
Standard
Edition
Professional
Edition
Unity
Connection
One One Unlimited
Entry Edition
One
IPC
Major
Upgrades
Technical
Assistance
24 x 7
Access to
Learning
Resources
Maintenance
and Minor
Updates
Unified
Communications
Software Subscription
(UCSS)
Cisco Unified Communication
Essential Operate Service (ESW)
+
Available for IP Telephony Conferencing Messaging Presence
Mobility and Contact Center
Cisco UCSS and ESW
Tandberg is now part of Cisco
Cisco and TANDBERG Better Togetherhellip
Complete Portfolio and Architecture
hellip from immersive rooms to the desktop with supporting infrastructure to accelerate your use of video and collaboration
Product Innovationhellip Technology and feature innovation leadership
to evolve the best video experience today into the next generation of collaboration
Investment Protection
hellip to maximize your existing deployments and drive sustained usage and adoption
Best Interoperability and Intercompany
hellip for connecting to anyone anywhere across vendors standards and company borders
Unified Partners and Services
hellip consistency and evolution for new experiences
hellip the best of both today and even better tomorrow
UC Manager
Cisco Unified
Telepresence and
VideoconferencingVideo MCUs and Gateways
Cisco WebExVoice Video and Web Conferencing
Desktop clients and endpointsVideo Telephony
Desktop Telepresence
Mobile Telepresence
Cisco Immersive
TelePresence
Video as intuitive
and ubiquitous
as voice
Video Transforms the Enterprise Cisco business tablet
Cisco Unified Contact
Centre Express amp CVPVideo-enabled
Contact Center Solutions
Combined Endpoint Portfolio
Immersive PersonalMultipurpose Solution Platforms
For dedicated rooms
with optimized and
customized
environments for
face-to-face virtual
communications and
collaboration
For telepresence
experiences in
personal office at
home for
telecommuting
applications and
while traveling
An optimum
telepresence
experience for the
widest range of
group conference
rooms and
environments
Core Cisco
TelePresence
components for
customized and
vertical applications
Solution components
Beyond
the roomhellip
many
participants
Enhanced presence
office and home
Enhancing
voice
Tactical
meeting
environment
Strategic
meeting
environment
Cisco TelePresence Immersion Curve
The right endpoint for the right interaction
Video Enabled Voice
Immersive
Multipurpose
Personal
Video Enabled Web Telepresence
Personal
Mobility
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
Force 3 Architecture
Components
VMware View Premier
Linked clone saves SSD space
SmartCard (CAC) integration into
PCoIP
Best user experience with PCoIP
protocol
Concurrent user pricing provides cost
advantages
Force 3 Architecture Components
Force 3 Architecture
Components (contrsquod)
Cisco UCS
Unified Fabric 10G performance
enhanced manageability and scalability
20 - 40 lower cost than other blade
solutions for VDI configuration due to
Unified Fabric
FalconStorViolin SSD Array
Scalable to 20TB in 3U
Up to 200000 IOPS from single unit
SSD space optimization with array based
thin provisioning
Force 3 Architecture Components
(cont)
Force 3 VDI Architecture Benefits
Designed to handle peak performance requirements
Better TCO than physical desktops (CapEX + Power)
Greatly enhanced end user experience when compared to standard VDI solutions
Highly scalable ease of deployment -pilot to production
Approved for Cisco Solution Incentive Program (SIP)
Force 3 VDI Bundle
Unified Communications
Ciscorsquos History in Unified
Communications
FYrsquo99 FYrsquo00 FYrsquo01 FYrsquo03FYrsquo02 FYrsquo04 FYrsquo05 FYrsquo06 FYrsquo07 FYrsquo08 FYrsquo09
bull 1998 Cisco Acquires Selsius Systems One of the first companies to develop
Enterprise IP Telephony (VoIP)
bull Internally Cisco deploys 150K phones ndash documents results
bull 2004 Cisco becomes the first company to DoD JITC certify VoIP as a PBX-1
bull Today Cisco is certifying all aspects of UC voice video and collaboration
April 2010
Cisco Unified Communications
TelePresence
and VTC
Unified Communications Manager
Unified
MeetingPlace -
Collaboration
Unity
IPICS Unified Mobile
Communicator
IBM or Microsoft
Unified Personal
Communicator
Evolution Accelerating Innovation
Management
Simplification
1990s 20102005 Future
CUCM 3x4x Cisco UC 50+ Cisco UC 80(2)VOIP ICM
Legacy Voice
EnhancementServer(Special-purpose)
Appliance Virtualization Network Services
~2000
Business
Agility
Footprint
Space Energy
Cabling
Investment
Leverage
Business
Continuity
Increasing Architectural Flexibility while Decreasing Barriers to Rapidly DeployTailor
Increasing ldquoMiniaturizationrdquo Consolidation amp Avoidance while Increasing Efficiency
No Forklifts Network Convergence Commodity ServersStorage Virtualization
Increasing Security Resiliency and options for High Availability Disaster Recovery
Increasing Familiarity Centralization Scale and Efficiency
SAF
Cisco Unified CallManager v4 v7 and v8
bull IP Communications system for up to
30000 seats per cluster
bull JITC ndash LSC PBX-1 and 2 certifications
bull Extensive protocol support for network and
device interoperability including SIP H323
MGCP SCCP and MLPP
bull Support of SIP-based 3rd Party devices
bull Administration GUI for provisioning
Command Line Interface for installation and
monitoring
bull XML Application integration to enhance end
user productivity
bull Centralized Fault Reporting using SNMP and
Cisco Unified Operations Manager
IP Communications System Offering
Industry Standards and Choice of OS
(Windows 2003 and Linux)
Cisco Call Control Clustering
bull Publisher server ndash provides database services and license distribution to cluster
bull Subscriber server ndash call processing functions registers phones gateways etc
bull TFTP server ndash configuration security and upgrade files for phones and gateways
20k users
60k users
Multi-Site Centralized Call Control
Survivable Remote Site Telephony
bull Under normal operations the Branch office location registers IP Phones to Central Call Processor ndashRouter transparently passes Voice and Signaling across IP WAN
bull When IP WAN is lost IP Phones re-register with Branch router ndash calls can be made internally or across the PSTN (POTSISDN)
bull When the WAN is re-established the branch IP Phones automatically re-register with the Central Site Call Manager
Advantage of Geographic Redundancy
Voice Mail
Server
IP
PhonesIP
Phones
Site A Site B
CallManager
Cluster
Spatial Redundancy = Resilience
Single Point of Administration Extension Mobility
Feature Transparency and Unified Dial Plan
Free included feature and a best practice in all Cisco
CallManager Designs
Voice Mail
Server
UC Virtualization Roadmap
First Offer ndash Shipping
bull Unified Computing System
(UCS B-series with SAN)
- IP Telephony
- Messaging
- Presence
- Mobility
- Customer Care
- Network Management Suite
Current Support
bull Unity 7x (FCS Feb 2009)
- Unified Computing System
- Software only
bull Unified Contact Center
Enterprise 75 (FCS Nov 2008)
- Peripheral Gateways
- Client AW
bull Rest of UC
- Cisco-internal labs only
Shipping May 2010 Future
Enhancements
(Not Committed)
bull Market-driven
(Midmarket Hosted)
bull Virtualize rest of UC
bull VMware feature
support
bull More Server options
(eg UCS C-series 3rd-
party servers)
bull More Storage options
(DAS NAS Diskless)
bull Unified Fabric support
bull Additional hypervisorsor
1HCY10
CAPEX
bull Reduced Server Count (50-75)
bull Storage Consolidation (50+)
bull Reduced Network Ports (50+)
bull Reduced Cabling (50+)
OPEX
bull Reduced Rack amp Floor Space (36)
bull Reduced PowerCooling (20+)
bull Fewer Servers to Manage (50-75 less)
bull Reduced MaintenanceSupport Costs (~20)
UC on UCS Value Proposition
Example 5000 usersDial tone voicemail and Presence 10 are Contact Center Agents
11 non-virtualized rack servers required for UC more for other business apps
Unified Communications
User Experience
bull Single Number Rings all phones
bull Seamless transfer to Mobile phone
bull One Voicemail box with Message Waiting Indicator for all devices
bull Follow me phone profile secure phone logon
bull Soft client escalation from chat to voice to video to conferencing
bull Unified Directory
DISA Migration to IP End-to-End
Pure TDM ndash Voice and Video
Pure IP (VoIP)TDM Backbone + VoIP Islands
IP Backbone + TDM Islands
TDM
IP-Packet
GIG
GIG
IPIP
IPIP
TDMIP IP
IPIP
TDM
April
2004
Sept
2010
bull LSC (AS-SIP trunking QoS RTS Architecture)bull CUCM v802 Linux Appliance UCS VMware
bull Gateways 28XX 29XX and 38XX 39XX VG224hellip1511T
bull Future CUCM v86x and CUCM v95
bull PBX-1 MLPP support for C2bull CCM 42(3)SR3 SR4b 43(1)SR1a 43(2)SR1b v712
bull Gateways 2851 37xx 38xx
bull IP Phones 790611414245616265707175
bull IP Communicator soft client v7
bull (Future CUCM v80x as PBX-1)
bull DISA VoSIP CUCM v712 (No Gateways) (Future CUCM v86)
Cisco JITC Certifications -Applications
bull CPEbull Unity Enterprise 50(1) PIMG DampA TIMG (Future Unity Cxn 80)
bull Unified Contact Center Express 60 SR1 (Future UCCX 80)
bull ASLANbull version 5 6 7 (Future v75)
bull Wirelessbull 4402 4404 WiSM WLAN WLCs WCS v4118510
bull (Future LAP 11XX 12XX 15XX 35XX)
bull Video Tandbergbull MXP C-Series MSE amp MPS series MCUrsquos VCS TMS
Cisco JITC Certifications
(cont)
bull CUCM v712 (Today)
bull Linux
bull 80ms cluster
bull PBX-1 with MLPP
bull CCM v43x (Today)
bull Windows 2003
bull 40ms cluster
bull PBX-1 with MLPP
bull CUCM v802 (Today)
bull Linux
bull 80ms cluster
bull LSC with AS-SIP
Software upgradable as systems become JITC certified and posted on APL by DISA
Some deployments may require new servers
PBX-1 PBX-1 LSC
CUCM Migration from PBX-1 to LSC
CIS Secure
IP Fiber Phone
NTSWG (TSG-6 Class AampB)
Tempest Certfied and JITC DSN
L3 Communications
IP-STE Type 1 cert
GD vIPer
NTSWG
(TSG-6 Class B)
IP-STE and JITC
DSN
NIPRNET
Secure Phones Transitioning to IP
FROM device based multi-element software
pricing
TO User Connect Licensing
Rack Servers
$ node
Phones
$ device
HW SW
Gateways
$ node CUCM UCSS
$ user (volume pricing tiers )
CUCM RTU
$ node
DLU
$ device
CUWL (mandatory UCSS amp ESW)
$ user
Dynamic feature bundles
(ELA $ user)
HW
Apps Soft Clients
$ port server + $ user
Single User Connect
License
Just count the number of
users and public space
devices to calculate the
cost per user
Phones
$ device
Gateways
$ node
Rack Servers
$ node
Cisco Unified Communications
Software Subscription
Licensing in CUCM v80
Cisco Unified Workspace Licensing
(CUWL)
Functionality Included in the Cisco Unified Workspace Licensing
Video Conferencing Cisco Unified MeetingPlace
Web Conferencing Cisco WebEx Meeting Center or Cisco Unified MeetingPlace
Audio Conferencing Cisco Unified MeetingPlace
Contact Center Unified Contact Center Express (25 Cisco UWL = 1 Std Agent)
Mobile Phone Client Cisco Unified Mobile Communicator Client
Session ManagementCisco Unified Communications Manager Session Management Edition
Presence Cisco Unified Presence Profile
Mobility (with Sim Ring services)
Cisco Unified Mobility Profile
Intercompany Media Engine
Intercompany Media Engine
Soft ClientCisco Unified Personal Communicator or Cisco Unified IP Communicator with Cisco Unified Video Advantage
Messaging Cisco Unity or Cisco Unity Connection
PhoneCall Control License for One or Unlimited Cisco IP Phones per User
Business
Edition
Standard
Edition
Professional
Edition
Unity
Connection
One One Unlimited
Entry Edition
One
IPC
Major
Upgrades
Technical
Assistance
24 x 7
Access to
Learning
Resources
Maintenance
and Minor
Updates
Unified
Communications
Software Subscription
(UCSS)
Cisco Unified Communication
Essential Operate Service (ESW)
+
Available for IP Telephony Conferencing Messaging Presence
Mobility and Contact Center
Cisco UCSS and ESW
Tandberg is now part of Cisco
Cisco and TANDBERG Better Togetherhellip
Complete Portfolio and Architecture
hellip from immersive rooms to the desktop with supporting infrastructure to accelerate your use of video and collaboration
Product Innovationhellip Technology and feature innovation leadership
to evolve the best video experience today into the next generation of collaboration
Investment Protection
hellip to maximize your existing deployments and drive sustained usage and adoption
Best Interoperability and Intercompany
hellip for connecting to anyone anywhere across vendors standards and company borders
Unified Partners and Services
hellip consistency and evolution for new experiences
hellip the best of both today and even better tomorrow
UC Manager
Cisco Unified
Telepresence and
VideoconferencingVideo MCUs and Gateways
Cisco WebExVoice Video and Web Conferencing
Desktop clients and endpointsVideo Telephony
Desktop Telepresence
Mobile Telepresence
Cisco Immersive
TelePresence
Video as intuitive
and ubiquitous
as voice
Video Transforms the Enterprise Cisco business tablet
Cisco Unified Contact
Centre Express amp CVPVideo-enabled
Contact Center Solutions
Combined Endpoint Portfolio
Immersive PersonalMultipurpose Solution Platforms
For dedicated rooms
with optimized and
customized
environments for
face-to-face virtual
communications and
collaboration
For telepresence
experiences in
personal office at
home for
telecommuting
applications and
while traveling
An optimum
telepresence
experience for the
widest range of
group conference
rooms and
environments
Core Cisco
TelePresence
components for
customized and
vertical applications
Solution components
Beyond
the roomhellip
many
participants
Enhanced presence
office and home
Enhancing
voice
Tactical
meeting
environment
Strategic
meeting
environment
Cisco TelePresence Immersion Curve
The right endpoint for the right interaction
Video Enabled Voice
Immersive
Multipurpose
Personal
Video Enabled Web Telepresence
Personal
Mobility
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
Force 3 Architecture
Components (contrsquod)
Cisco UCS
Unified Fabric 10G performance
enhanced manageability and scalability
20 - 40 lower cost than other blade
solutions for VDI configuration due to
Unified Fabric
FalconStorViolin SSD Array
Scalable to 20TB in 3U
Up to 200000 IOPS from single unit
SSD space optimization with array based
thin provisioning
Force 3 Architecture Components
(cont)
Force 3 VDI Architecture Benefits
Designed to handle peak performance requirements
Better TCO than physical desktops (CapEX + Power)
Greatly enhanced end user experience when compared to standard VDI solutions
Highly scalable ease of deployment -pilot to production
Approved for Cisco Solution Incentive Program (SIP)
Force 3 VDI Bundle
Unified Communications
Ciscorsquos History in Unified
Communications
FYrsquo99 FYrsquo00 FYrsquo01 FYrsquo03FYrsquo02 FYrsquo04 FYrsquo05 FYrsquo06 FYrsquo07 FYrsquo08 FYrsquo09
bull 1998 Cisco Acquires Selsius Systems One of the first companies to develop
Enterprise IP Telephony (VoIP)
bull Internally Cisco deploys 150K phones ndash documents results
bull 2004 Cisco becomes the first company to DoD JITC certify VoIP as a PBX-1
bull Today Cisco is certifying all aspects of UC voice video and collaboration
April 2010
Cisco Unified Communications
TelePresence
and VTC
Unified Communications Manager
Unified
MeetingPlace -
Collaboration
Unity
IPICS Unified Mobile
Communicator
IBM or Microsoft
Unified Personal
Communicator
Evolution Accelerating Innovation
Management
Simplification
1990s 20102005 Future
CUCM 3x4x Cisco UC 50+ Cisco UC 80(2)VOIP ICM
Legacy Voice
EnhancementServer(Special-purpose)
Appliance Virtualization Network Services
~2000
Business
Agility
Footprint
Space Energy
Cabling
Investment
Leverage
Business
Continuity
Increasing Architectural Flexibility while Decreasing Barriers to Rapidly DeployTailor
Increasing ldquoMiniaturizationrdquo Consolidation amp Avoidance while Increasing Efficiency
No Forklifts Network Convergence Commodity ServersStorage Virtualization
Increasing Security Resiliency and options for High Availability Disaster Recovery
Increasing Familiarity Centralization Scale and Efficiency
SAF
Cisco Unified CallManager v4 v7 and v8
bull IP Communications system for up to
30000 seats per cluster
bull JITC ndash LSC PBX-1 and 2 certifications
bull Extensive protocol support for network and
device interoperability including SIP H323
MGCP SCCP and MLPP
bull Support of SIP-based 3rd Party devices
bull Administration GUI for provisioning
Command Line Interface for installation and
monitoring
bull XML Application integration to enhance end
user productivity
bull Centralized Fault Reporting using SNMP and
Cisco Unified Operations Manager
IP Communications System Offering
Industry Standards and Choice of OS
(Windows 2003 and Linux)
Cisco Call Control Clustering
bull Publisher server ndash provides database services and license distribution to cluster
bull Subscriber server ndash call processing functions registers phones gateways etc
bull TFTP server ndash configuration security and upgrade files for phones and gateways
20k users
60k users
Multi-Site Centralized Call Control
Survivable Remote Site Telephony
bull Under normal operations the Branch office location registers IP Phones to Central Call Processor ndashRouter transparently passes Voice and Signaling across IP WAN
bull When IP WAN is lost IP Phones re-register with Branch router ndash calls can be made internally or across the PSTN (POTSISDN)
bull When the WAN is re-established the branch IP Phones automatically re-register with the Central Site Call Manager
Advantage of Geographic Redundancy
Voice Mail
Server
IP
PhonesIP
Phones
Site A Site B
CallManager
Cluster
Spatial Redundancy = Resilience
Single Point of Administration Extension Mobility
Feature Transparency and Unified Dial Plan
Free included feature and a best practice in all Cisco
CallManager Designs
Voice Mail
Server
UC Virtualization Roadmap
First Offer ndash Shipping
bull Unified Computing System
(UCS B-series with SAN)
- IP Telephony
- Messaging
- Presence
- Mobility
- Customer Care
- Network Management Suite
Current Support
bull Unity 7x (FCS Feb 2009)
- Unified Computing System
- Software only
bull Unified Contact Center
Enterprise 75 (FCS Nov 2008)
- Peripheral Gateways
- Client AW
bull Rest of UC
- Cisco-internal labs only
Shipping May 2010 Future
Enhancements
(Not Committed)
bull Market-driven
(Midmarket Hosted)
bull Virtualize rest of UC
bull VMware feature
support
bull More Server options
(eg UCS C-series 3rd-
party servers)
bull More Storage options
(DAS NAS Diskless)
bull Unified Fabric support
bull Additional hypervisorsor
1HCY10
CAPEX
bull Reduced Server Count (50-75)
bull Storage Consolidation (50+)
bull Reduced Network Ports (50+)
bull Reduced Cabling (50+)
OPEX
bull Reduced Rack amp Floor Space (36)
bull Reduced PowerCooling (20+)
bull Fewer Servers to Manage (50-75 less)
bull Reduced MaintenanceSupport Costs (~20)
UC on UCS Value Proposition
Example 5000 usersDial tone voicemail and Presence 10 are Contact Center Agents
11 non-virtualized rack servers required for UC more for other business apps
Unified Communications
User Experience
bull Single Number Rings all phones
bull Seamless transfer to Mobile phone
bull One Voicemail box with Message Waiting Indicator for all devices
bull Follow me phone profile secure phone logon
bull Soft client escalation from chat to voice to video to conferencing
bull Unified Directory
DISA Migration to IP End-to-End
Pure TDM ndash Voice and Video
Pure IP (VoIP)TDM Backbone + VoIP Islands
IP Backbone + TDM Islands
TDM
IP-Packet
GIG
GIG
IPIP
IPIP
TDMIP IP
IPIP
TDM
April
2004
Sept
2010
bull LSC (AS-SIP trunking QoS RTS Architecture)bull CUCM v802 Linux Appliance UCS VMware
bull Gateways 28XX 29XX and 38XX 39XX VG224hellip1511T
bull Future CUCM v86x and CUCM v95
bull PBX-1 MLPP support for C2bull CCM 42(3)SR3 SR4b 43(1)SR1a 43(2)SR1b v712
bull Gateways 2851 37xx 38xx
bull IP Phones 790611414245616265707175
bull IP Communicator soft client v7
bull (Future CUCM v80x as PBX-1)
bull DISA VoSIP CUCM v712 (No Gateways) (Future CUCM v86)
Cisco JITC Certifications -Applications
bull CPEbull Unity Enterprise 50(1) PIMG DampA TIMG (Future Unity Cxn 80)
bull Unified Contact Center Express 60 SR1 (Future UCCX 80)
bull ASLANbull version 5 6 7 (Future v75)
bull Wirelessbull 4402 4404 WiSM WLAN WLCs WCS v4118510
bull (Future LAP 11XX 12XX 15XX 35XX)
bull Video Tandbergbull MXP C-Series MSE amp MPS series MCUrsquos VCS TMS
Cisco JITC Certifications
(cont)
bull CUCM v712 (Today)
bull Linux
bull 80ms cluster
bull PBX-1 with MLPP
bull CCM v43x (Today)
bull Windows 2003
bull 40ms cluster
bull PBX-1 with MLPP
bull CUCM v802 (Today)
bull Linux
bull 80ms cluster
bull LSC with AS-SIP
Software upgradable as systems become JITC certified and posted on APL by DISA
Some deployments may require new servers
PBX-1 PBX-1 LSC
CUCM Migration from PBX-1 to LSC
CIS Secure
IP Fiber Phone
NTSWG (TSG-6 Class AampB)
Tempest Certfied and JITC DSN
L3 Communications
IP-STE Type 1 cert
GD vIPer
NTSWG
(TSG-6 Class B)
IP-STE and JITC
DSN
NIPRNET
Secure Phones Transitioning to IP
FROM device based multi-element software
pricing
TO User Connect Licensing
Rack Servers
$ node
Phones
$ device
HW SW
Gateways
$ node CUCM UCSS
$ user (volume pricing tiers )
CUCM RTU
$ node
DLU
$ device
CUWL (mandatory UCSS amp ESW)
$ user
Dynamic feature bundles
(ELA $ user)
HW
Apps Soft Clients
$ port server + $ user
Single User Connect
License
Just count the number of
users and public space
devices to calculate the
cost per user
Phones
$ device
Gateways
$ node
Rack Servers
$ node
Cisco Unified Communications
Software Subscription
Licensing in CUCM v80
Cisco Unified Workspace Licensing
(CUWL)
Functionality Included in the Cisco Unified Workspace Licensing
Video Conferencing Cisco Unified MeetingPlace
Web Conferencing Cisco WebEx Meeting Center or Cisco Unified MeetingPlace
Audio Conferencing Cisco Unified MeetingPlace
Contact Center Unified Contact Center Express (25 Cisco UWL = 1 Std Agent)
Mobile Phone Client Cisco Unified Mobile Communicator Client
Session ManagementCisco Unified Communications Manager Session Management Edition
Presence Cisco Unified Presence Profile
Mobility (with Sim Ring services)
Cisco Unified Mobility Profile
Intercompany Media Engine
Intercompany Media Engine
Soft ClientCisco Unified Personal Communicator or Cisco Unified IP Communicator with Cisco Unified Video Advantage
Messaging Cisco Unity or Cisco Unity Connection
PhoneCall Control License for One or Unlimited Cisco IP Phones per User
Business
Edition
Standard
Edition
Professional
Edition
Unity
Connection
One One Unlimited
Entry Edition
One
IPC
Major
Upgrades
Technical
Assistance
24 x 7
Access to
Learning
Resources
Maintenance
and Minor
Updates
Unified
Communications
Software Subscription
(UCSS)
Cisco Unified Communication
Essential Operate Service (ESW)
+
Available for IP Telephony Conferencing Messaging Presence
Mobility and Contact Center
Cisco UCSS and ESW
Tandberg is now part of Cisco
Cisco and TANDBERG Better Togetherhellip
Complete Portfolio and Architecture
hellip from immersive rooms to the desktop with supporting infrastructure to accelerate your use of video and collaboration
Product Innovationhellip Technology and feature innovation leadership
to evolve the best video experience today into the next generation of collaboration
Investment Protection
hellip to maximize your existing deployments and drive sustained usage and adoption
Best Interoperability and Intercompany
hellip for connecting to anyone anywhere across vendors standards and company borders
Unified Partners and Services
hellip consistency and evolution for new experiences
hellip the best of both today and even better tomorrow
UC Manager
Cisco Unified
Telepresence and
VideoconferencingVideo MCUs and Gateways
Cisco WebExVoice Video and Web Conferencing
Desktop clients and endpointsVideo Telephony
Desktop Telepresence
Mobile Telepresence
Cisco Immersive
TelePresence
Video as intuitive
and ubiquitous
as voice
Video Transforms the Enterprise Cisco business tablet
Cisco Unified Contact
Centre Express amp CVPVideo-enabled
Contact Center Solutions
Combined Endpoint Portfolio
Immersive PersonalMultipurpose Solution Platforms
For dedicated rooms
with optimized and
customized
environments for
face-to-face virtual
communications and
collaboration
For telepresence
experiences in
personal office at
home for
telecommuting
applications and
while traveling
An optimum
telepresence
experience for the
widest range of
group conference
rooms and
environments
Core Cisco
TelePresence
components for
customized and
vertical applications
Solution components
Beyond
the roomhellip
many
participants
Enhanced presence
office and home
Enhancing
voice
Tactical
meeting
environment
Strategic
meeting
environment
Cisco TelePresence Immersion Curve
The right endpoint for the right interaction
Video Enabled Voice
Immersive
Multipurpose
Personal
Video Enabled Web Telepresence
Personal
Mobility
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
Force 3 VDI Architecture Benefits
Designed to handle peak performance requirements
Better TCO than physical desktops (CapEX + Power)
Greatly enhanced end user experience when compared to standard VDI solutions
Highly scalable ease of deployment -pilot to production
Approved for Cisco Solution Incentive Program (SIP)
Force 3 VDI Bundle
Unified Communications
Ciscorsquos History in Unified
Communications
FYrsquo99 FYrsquo00 FYrsquo01 FYrsquo03FYrsquo02 FYrsquo04 FYrsquo05 FYrsquo06 FYrsquo07 FYrsquo08 FYrsquo09
bull 1998 Cisco Acquires Selsius Systems One of the first companies to develop
Enterprise IP Telephony (VoIP)
bull Internally Cisco deploys 150K phones ndash documents results
bull 2004 Cisco becomes the first company to DoD JITC certify VoIP as a PBX-1
bull Today Cisco is certifying all aspects of UC voice video and collaboration
April 2010
Cisco Unified Communications
TelePresence
and VTC
Unified Communications Manager
Unified
MeetingPlace -
Collaboration
Unity
IPICS Unified Mobile
Communicator
IBM or Microsoft
Unified Personal
Communicator
Evolution Accelerating Innovation
Management
Simplification
1990s 20102005 Future
CUCM 3x4x Cisco UC 50+ Cisco UC 80(2)VOIP ICM
Legacy Voice
EnhancementServer(Special-purpose)
Appliance Virtualization Network Services
~2000
Business
Agility
Footprint
Space Energy
Cabling
Investment
Leverage
Business
Continuity
Increasing Architectural Flexibility while Decreasing Barriers to Rapidly DeployTailor
Increasing ldquoMiniaturizationrdquo Consolidation amp Avoidance while Increasing Efficiency
No Forklifts Network Convergence Commodity ServersStorage Virtualization
Increasing Security Resiliency and options for High Availability Disaster Recovery
Increasing Familiarity Centralization Scale and Efficiency
SAF
Cisco Unified CallManager v4 v7 and v8
bull IP Communications system for up to
30000 seats per cluster
bull JITC ndash LSC PBX-1 and 2 certifications
bull Extensive protocol support for network and
device interoperability including SIP H323
MGCP SCCP and MLPP
bull Support of SIP-based 3rd Party devices
bull Administration GUI for provisioning
Command Line Interface for installation and
monitoring
bull XML Application integration to enhance end
user productivity
bull Centralized Fault Reporting using SNMP and
Cisco Unified Operations Manager
IP Communications System Offering
Industry Standards and Choice of OS
(Windows 2003 and Linux)
Cisco Call Control Clustering
bull Publisher server ndash provides database services and license distribution to cluster
bull Subscriber server ndash call processing functions registers phones gateways etc
bull TFTP server ndash configuration security and upgrade files for phones and gateways
20k users
60k users
Multi-Site Centralized Call Control
Survivable Remote Site Telephony
bull Under normal operations the Branch office location registers IP Phones to Central Call Processor ndashRouter transparently passes Voice and Signaling across IP WAN
bull When IP WAN is lost IP Phones re-register with Branch router ndash calls can be made internally or across the PSTN (POTSISDN)
bull When the WAN is re-established the branch IP Phones automatically re-register with the Central Site Call Manager
Advantage of Geographic Redundancy
Voice Mail
Server
IP
PhonesIP
Phones
Site A Site B
CallManager
Cluster
Spatial Redundancy = Resilience
Single Point of Administration Extension Mobility
Feature Transparency and Unified Dial Plan
Free included feature and a best practice in all Cisco
CallManager Designs
Voice Mail
Server
UC Virtualization Roadmap
First Offer ndash Shipping
bull Unified Computing System
(UCS B-series with SAN)
- IP Telephony
- Messaging
- Presence
- Mobility
- Customer Care
- Network Management Suite
Current Support
bull Unity 7x (FCS Feb 2009)
- Unified Computing System
- Software only
bull Unified Contact Center
Enterprise 75 (FCS Nov 2008)
- Peripheral Gateways
- Client AW
bull Rest of UC
- Cisco-internal labs only
Shipping May 2010 Future
Enhancements
(Not Committed)
bull Market-driven
(Midmarket Hosted)
bull Virtualize rest of UC
bull VMware feature
support
bull More Server options
(eg UCS C-series 3rd-
party servers)
bull More Storage options
(DAS NAS Diskless)
bull Unified Fabric support
bull Additional hypervisorsor
1HCY10
CAPEX
bull Reduced Server Count (50-75)
bull Storage Consolidation (50+)
bull Reduced Network Ports (50+)
bull Reduced Cabling (50+)
OPEX
bull Reduced Rack amp Floor Space (36)
bull Reduced PowerCooling (20+)
bull Fewer Servers to Manage (50-75 less)
bull Reduced MaintenanceSupport Costs (~20)
UC on UCS Value Proposition
Example 5000 usersDial tone voicemail and Presence 10 are Contact Center Agents
11 non-virtualized rack servers required for UC more for other business apps
Unified Communications
User Experience
bull Single Number Rings all phones
bull Seamless transfer to Mobile phone
bull One Voicemail box with Message Waiting Indicator for all devices
bull Follow me phone profile secure phone logon
bull Soft client escalation from chat to voice to video to conferencing
bull Unified Directory
DISA Migration to IP End-to-End
Pure TDM ndash Voice and Video
Pure IP (VoIP)TDM Backbone + VoIP Islands
IP Backbone + TDM Islands
TDM
IP-Packet
GIG
GIG
IPIP
IPIP
TDMIP IP
IPIP
TDM
April
2004
Sept
2010
bull LSC (AS-SIP trunking QoS RTS Architecture)bull CUCM v802 Linux Appliance UCS VMware
bull Gateways 28XX 29XX and 38XX 39XX VG224hellip1511T
bull Future CUCM v86x and CUCM v95
bull PBX-1 MLPP support for C2bull CCM 42(3)SR3 SR4b 43(1)SR1a 43(2)SR1b v712
bull Gateways 2851 37xx 38xx
bull IP Phones 790611414245616265707175
bull IP Communicator soft client v7
bull (Future CUCM v80x as PBX-1)
bull DISA VoSIP CUCM v712 (No Gateways) (Future CUCM v86)
Cisco JITC Certifications -Applications
bull CPEbull Unity Enterprise 50(1) PIMG DampA TIMG (Future Unity Cxn 80)
bull Unified Contact Center Express 60 SR1 (Future UCCX 80)
bull ASLANbull version 5 6 7 (Future v75)
bull Wirelessbull 4402 4404 WiSM WLAN WLCs WCS v4118510
bull (Future LAP 11XX 12XX 15XX 35XX)
bull Video Tandbergbull MXP C-Series MSE amp MPS series MCUrsquos VCS TMS
Cisco JITC Certifications
(cont)
bull CUCM v712 (Today)
bull Linux
bull 80ms cluster
bull PBX-1 with MLPP
bull CCM v43x (Today)
bull Windows 2003
bull 40ms cluster
bull PBX-1 with MLPP
bull CUCM v802 (Today)
bull Linux
bull 80ms cluster
bull LSC with AS-SIP
Software upgradable as systems become JITC certified and posted on APL by DISA
Some deployments may require new servers
PBX-1 PBX-1 LSC
CUCM Migration from PBX-1 to LSC
CIS Secure
IP Fiber Phone
NTSWG (TSG-6 Class AampB)
Tempest Certfied and JITC DSN
L3 Communications
IP-STE Type 1 cert
GD vIPer
NTSWG
(TSG-6 Class B)
IP-STE and JITC
DSN
NIPRNET
Secure Phones Transitioning to IP
FROM device based multi-element software
pricing
TO User Connect Licensing
Rack Servers
$ node
Phones
$ device
HW SW
Gateways
$ node CUCM UCSS
$ user (volume pricing tiers )
CUCM RTU
$ node
DLU
$ device
CUWL (mandatory UCSS amp ESW)
$ user
Dynamic feature bundles
(ELA $ user)
HW
Apps Soft Clients
$ port server + $ user
Single User Connect
License
Just count the number of
users and public space
devices to calculate the
cost per user
Phones
$ device
Gateways
$ node
Rack Servers
$ node
Cisco Unified Communications
Software Subscription
Licensing in CUCM v80
Cisco Unified Workspace Licensing
(CUWL)
Functionality Included in the Cisco Unified Workspace Licensing
Video Conferencing Cisco Unified MeetingPlace
Web Conferencing Cisco WebEx Meeting Center or Cisco Unified MeetingPlace
Audio Conferencing Cisco Unified MeetingPlace
Contact Center Unified Contact Center Express (25 Cisco UWL = 1 Std Agent)
Mobile Phone Client Cisco Unified Mobile Communicator Client
Session ManagementCisco Unified Communications Manager Session Management Edition
Presence Cisco Unified Presence Profile
Mobility (with Sim Ring services)
Cisco Unified Mobility Profile
Intercompany Media Engine
Intercompany Media Engine
Soft ClientCisco Unified Personal Communicator or Cisco Unified IP Communicator with Cisco Unified Video Advantage
Messaging Cisco Unity or Cisco Unity Connection
PhoneCall Control License for One or Unlimited Cisco IP Phones per User
Business
Edition
Standard
Edition
Professional
Edition
Unity
Connection
One One Unlimited
Entry Edition
One
IPC
Major
Upgrades
Technical
Assistance
24 x 7
Access to
Learning
Resources
Maintenance
and Minor
Updates
Unified
Communications
Software Subscription
(UCSS)
Cisco Unified Communication
Essential Operate Service (ESW)
+
Available for IP Telephony Conferencing Messaging Presence
Mobility and Contact Center
Cisco UCSS and ESW
Tandberg is now part of Cisco
Cisco and TANDBERG Better Togetherhellip
Complete Portfolio and Architecture
hellip from immersive rooms to the desktop with supporting infrastructure to accelerate your use of video and collaboration
Product Innovationhellip Technology and feature innovation leadership
to evolve the best video experience today into the next generation of collaboration
Investment Protection
hellip to maximize your existing deployments and drive sustained usage and adoption
Best Interoperability and Intercompany
hellip for connecting to anyone anywhere across vendors standards and company borders
Unified Partners and Services
hellip consistency and evolution for new experiences
hellip the best of both today and even better tomorrow
UC Manager
Cisco Unified
Telepresence and
VideoconferencingVideo MCUs and Gateways
Cisco WebExVoice Video and Web Conferencing
Desktop clients and endpointsVideo Telephony
Desktop Telepresence
Mobile Telepresence
Cisco Immersive
TelePresence
Video as intuitive
and ubiquitous
as voice
Video Transforms the Enterprise Cisco business tablet
Cisco Unified Contact
Centre Express amp CVPVideo-enabled
Contact Center Solutions
Combined Endpoint Portfolio
Immersive PersonalMultipurpose Solution Platforms
For dedicated rooms
with optimized and
customized
environments for
face-to-face virtual
communications and
collaboration
For telepresence
experiences in
personal office at
home for
telecommuting
applications and
while traveling
An optimum
telepresence
experience for the
widest range of
group conference
rooms and
environments
Core Cisco
TelePresence
components for
customized and
vertical applications
Solution components
Beyond
the roomhellip
many
participants
Enhanced presence
office and home
Enhancing
voice
Tactical
meeting
environment
Strategic
meeting
environment
Cisco TelePresence Immersion Curve
The right endpoint for the right interaction
Video Enabled Voice
Immersive
Multipurpose
Personal
Video Enabled Web Telepresence
Personal
Mobility
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
Force 3 VDI Bundle
Unified Communications
Ciscorsquos History in Unified
Communications
FYrsquo99 FYrsquo00 FYrsquo01 FYrsquo03FYrsquo02 FYrsquo04 FYrsquo05 FYrsquo06 FYrsquo07 FYrsquo08 FYrsquo09
bull 1998 Cisco Acquires Selsius Systems One of the first companies to develop
Enterprise IP Telephony (VoIP)
bull Internally Cisco deploys 150K phones ndash documents results
bull 2004 Cisco becomes the first company to DoD JITC certify VoIP as a PBX-1
bull Today Cisco is certifying all aspects of UC voice video and collaboration
April 2010
Cisco Unified Communications
TelePresence
and VTC
Unified Communications Manager
Unified
MeetingPlace -
Collaboration
Unity
IPICS Unified Mobile
Communicator
IBM or Microsoft
Unified Personal
Communicator
Evolution Accelerating Innovation
Management
Simplification
1990s 20102005 Future
CUCM 3x4x Cisco UC 50+ Cisco UC 80(2)VOIP ICM
Legacy Voice
EnhancementServer(Special-purpose)
Appliance Virtualization Network Services
~2000
Business
Agility
Footprint
Space Energy
Cabling
Investment
Leverage
Business
Continuity
Increasing Architectural Flexibility while Decreasing Barriers to Rapidly DeployTailor
Increasing ldquoMiniaturizationrdquo Consolidation amp Avoidance while Increasing Efficiency
No Forklifts Network Convergence Commodity ServersStorage Virtualization
Increasing Security Resiliency and options for High Availability Disaster Recovery
Increasing Familiarity Centralization Scale and Efficiency
SAF
Cisco Unified CallManager v4 v7 and v8
bull IP Communications system for up to
30000 seats per cluster
bull JITC ndash LSC PBX-1 and 2 certifications
bull Extensive protocol support for network and
device interoperability including SIP H323
MGCP SCCP and MLPP
bull Support of SIP-based 3rd Party devices
bull Administration GUI for provisioning
Command Line Interface for installation and
monitoring
bull XML Application integration to enhance end
user productivity
bull Centralized Fault Reporting using SNMP and
Cisco Unified Operations Manager
IP Communications System Offering
Industry Standards and Choice of OS
(Windows 2003 and Linux)
Cisco Call Control Clustering
bull Publisher server ndash provides database services and license distribution to cluster
bull Subscriber server ndash call processing functions registers phones gateways etc
bull TFTP server ndash configuration security and upgrade files for phones and gateways
20k users
60k users
Multi-Site Centralized Call Control
Survivable Remote Site Telephony
bull Under normal operations the Branch office location registers IP Phones to Central Call Processor ndashRouter transparently passes Voice and Signaling across IP WAN
bull When IP WAN is lost IP Phones re-register with Branch router ndash calls can be made internally or across the PSTN (POTSISDN)
bull When the WAN is re-established the branch IP Phones automatically re-register with the Central Site Call Manager
Advantage of Geographic Redundancy
Voice Mail
Server
IP
PhonesIP
Phones
Site A Site B
CallManager
Cluster
Spatial Redundancy = Resilience
Single Point of Administration Extension Mobility
Feature Transparency and Unified Dial Plan
Free included feature and a best practice in all Cisco
CallManager Designs
Voice Mail
Server
UC Virtualization Roadmap
First Offer ndash Shipping
bull Unified Computing System
(UCS B-series with SAN)
- IP Telephony
- Messaging
- Presence
- Mobility
- Customer Care
- Network Management Suite
Current Support
bull Unity 7x (FCS Feb 2009)
- Unified Computing System
- Software only
bull Unified Contact Center
Enterprise 75 (FCS Nov 2008)
- Peripheral Gateways
- Client AW
bull Rest of UC
- Cisco-internal labs only
Shipping May 2010 Future
Enhancements
(Not Committed)
bull Market-driven
(Midmarket Hosted)
bull Virtualize rest of UC
bull VMware feature
support
bull More Server options
(eg UCS C-series 3rd-
party servers)
bull More Storage options
(DAS NAS Diskless)
bull Unified Fabric support
bull Additional hypervisorsor
1HCY10
CAPEX
bull Reduced Server Count (50-75)
bull Storage Consolidation (50+)
bull Reduced Network Ports (50+)
bull Reduced Cabling (50+)
OPEX
bull Reduced Rack amp Floor Space (36)
bull Reduced PowerCooling (20+)
bull Fewer Servers to Manage (50-75 less)
bull Reduced MaintenanceSupport Costs (~20)
UC on UCS Value Proposition
Example 5000 usersDial tone voicemail and Presence 10 are Contact Center Agents
11 non-virtualized rack servers required for UC more for other business apps
Unified Communications
User Experience
bull Single Number Rings all phones
bull Seamless transfer to Mobile phone
bull One Voicemail box with Message Waiting Indicator for all devices
bull Follow me phone profile secure phone logon
bull Soft client escalation from chat to voice to video to conferencing
bull Unified Directory
DISA Migration to IP End-to-End
Pure TDM ndash Voice and Video
Pure IP (VoIP)TDM Backbone + VoIP Islands
IP Backbone + TDM Islands
TDM
IP-Packet
GIG
GIG
IPIP
IPIP
TDMIP IP
IPIP
TDM
April
2004
Sept
2010
bull LSC (AS-SIP trunking QoS RTS Architecture)bull CUCM v802 Linux Appliance UCS VMware
bull Gateways 28XX 29XX and 38XX 39XX VG224hellip1511T
bull Future CUCM v86x and CUCM v95
bull PBX-1 MLPP support for C2bull CCM 42(3)SR3 SR4b 43(1)SR1a 43(2)SR1b v712
bull Gateways 2851 37xx 38xx
bull IP Phones 790611414245616265707175
bull IP Communicator soft client v7
bull (Future CUCM v80x as PBX-1)
bull DISA VoSIP CUCM v712 (No Gateways) (Future CUCM v86)
Cisco JITC Certifications -Applications
bull CPEbull Unity Enterprise 50(1) PIMG DampA TIMG (Future Unity Cxn 80)
bull Unified Contact Center Express 60 SR1 (Future UCCX 80)
bull ASLANbull version 5 6 7 (Future v75)
bull Wirelessbull 4402 4404 WiSM WLAN WLCs WCS v4118510
bull (Future LAP 11XX 12XX 15XX 35XX)
bull Video Tandbergbull MXP C-Series MSE amp MPS series MCUrsquos VCS TMS
Cisco JITC Certifications
(cont)
bull CUCM v712 (Today)
bull Linux
bull 80ms cluster
bull PBX-1 with MLPP
bull CCM v43x (Today)
bull Windows 2003
bull 40ms cluster
bull PBX-1 with MLPP
bull CUCM v802 (Today)
bull Linux
bull 80ms cluster
bull LSC with AS-SIP
Software upgradable as systems become JITC certified and posted on APL by DISA
Some deployments may require new servers
PBX-1 PBX-1 LSC
CUCM Migration from PBX-1 to LSC
CIS Secure
IP Fiber Phone
NTSWG (TSG-6 Class AampB)
Tempest Certfied and JITC DSN
L3 Communications
IP-STE Type 1 cert
GD vIPer
NTSWG
(TSG-6 Class B)
IP-STE and JITC
DSN
NIPRNET
Secure Phones Transitioning to IP
FROM device based multi-element software
pricing
TO User Connect Licensing
Rack Servers
$ node
Phones
$ device
HW SW
Gateways
$ node CUCM UCSS
$ user (volume pricing tiers )
CUCM RTU
$ node
DLU
$ device
CUWL (mandatory UCSS amp ESW)
$ user
Dynamic feature bundles
(ELA $ user)
HW
Apps Soft Clients
$ port server + $ user
Single User Connect
License
Just count the number of
users and public space
devices to calculate the
cost per user
Phones
$ device
Gateways
$ node
Rack Servers
$ node
Cisco Unified Communications
Software Subscription
Licensing in CUCM v80
Cisco Unified Workspace Licensing
(CUWL)
Functionality Included in the Cisco Unified Workspace Licensing
Video Conferencing Cisco Unified MeetingPlace
Web Conferencing Cisco WebEx Meeting Center or Cisco Unified MeetingPlace
Audio Conferencing Cisco Unified MeetingPlace
Contact Center Unified Contact Center Express (25 Cisco UWL = 1 Std Agent)
Mobile Phone Client Cisco Unified Mobile Communicator Client
Session ManagementCisco Unified Communications Manager Session Management Edition
Presence Cisco Unified Presence Profile
Mobility (with Sim Ring services)
Cisco Unified Mobility Profile
Intercompany Media Engine
Intercompany Media Engine
Soft ClientCisco Unified Personal Communicator or Cisco Unified IP Communicator with Cisco Unified Video Advantage
Messaging Cisco Unity or Cisco Unity Connection
PhoneCall Control License for One or Unlimited Cisco IP Phones per User
Business
Edition
Standard
Edition
Professional
Edition
Unity
Connection
One One Unlimited
Entry Edition
One
IPC
Major
Upgrades
Technical
Assistance
24 x 7
Access to
Learning
Resources
Maintenance
and Minor
Updates
Unified
Communications
Software Subscription
(UCSS)
Cisco Unified Communication
Essential Operate Service (ESW)
+
Available for IP Telephony Conferencing Messaging Presence
Mobility and Contact Center
Cisco UCSS and ESW
Tandberg is now part of Cisco
Cisco and TANDBERG Better Togetherhellip
Complete Portfolio and Architecture
hellip from immersive rooms to the desktop with supporting infrastructure to accelerate your use of video and collaboration
Product Innovationhellip Technology and feature innovation leadership
to evolve the best video experience today into the next generation of collaboration
Investment Protection
hellip to maximize your existing deployments and drive sustained usage and adoption
Best Interoperability and Intercompany
hellip for connecting to anyone anywhere across vendors standards and company borders
Unified Partners and Services
hellip consistency and evolution for new experiences
hellip the best of both today and even better tomorrow
UC Manager
Cisco Unified
Telepresence and
VideoconferencingVideo MCUs and Gateways
Cisco WebExVoice Video and Web Conferencing
Desktop clients and endpointsVideo Telephony
Desktop Telepresence
Mobile Telepresence
Cisco Immersive
TelePresence
Video as intuitive
and ubiquitous
as voice
Video Transforms the Enterprise Cisco business tablet
Cisco Unified Contact
Centre Express amp CVPVideo-enabled
Contact Center Solutions
Combined Endpoint Portfolio
Immersive PersonalMultipurpose Solution Platforms
For dedicated rooms
with optimized and
customized
environments for
face-to-face virtual
communications and
collaboration
For telepresence
experiences in
personal office at
home for
telecommuting
applications and
while traveling
An optimum
telepresence
experience for the
widest range of
group conference
rooms and
environments
Core Cisco
TelePresence
components for
customized and
vertical applications
Solution components
Beyond
the roomhellip
many
participants
Enhanced presence
office and home
Enhancing
voice
Tactical
meeting
environment
Strategic
meeting
environment
Cisco TelePresence Immersion Curve
The right endpoint for the right interaction
Video Enabled Voice
Immersive
Multipurpose
Personal
Video Enabled Web Telepresence
Personal
Mobility
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
Unified Communications
Ciscorsquos History in Unified
Communications
FYrsquo99 FYrsquo00 FYrsquo01 FYrsquo03FYrsquo02 FYrsquo04 FYrsquo05 FYrsquo06 FYrsquo07 FYrsquo08 FYrsquo09
bull 1998 Cisco Acquires Selsius Systems One of the first companies to develop
Enterprise IP Telephony (VoIP)
bull Internally Cisco deploys 150K phones ndash documents results
bull 2004 Cisco becomes the first company to DoD JITC certify VoIP as a PBX-1
bull Today Cisco is certifying all aspects of UC voice video and collaboration
April 2010
Cisco Unified Communications
TelePresence
and VTC
Unified Communications Manager
Unified
MeetingPlace -
Collaboration
Unity
IPICS Unified Mobile
Communicator
IBM or Microsoft
Unified Personal
Communicator
Evolution Accelerating Innovation
Management
Simplification
1990s 20102005 Future
CUCM 3x4x Cisco UC 50+ Cisco UC 80(2)VOIP ICM
Legacy Voice
EnhancementServer(Special-purpose)
Appliance Virtualization Network Services
~2000
Business
Agility
Footprint
Space Energy
Cabling
Investment
Leverage
Business
Continuity
Increasing Architectural Flexibility while Decreasing Barriers to Rapidly DeployTailor
Increasing ldquoMiniaturizationrdquo Consolidation amp Avoidance while Increasing Efficiency
No Forklifts Network Convergence Commodity ServersStorage Virtualization
Increasing Security Resiliency and options for High Availability Disaster Recovery
Increasing Familiarity Centralization Scale and Efficiency
SAF
Cisco Unified CallManager v4 v7 and v8
bull IP Communications system for up to
30000 seats per cluster
bull JITC ndash LSC PBX-1 and 2 certifications
bull Extensive protocol support for network and
device interoperability including SIP H323
MGCP SCCP and MLPP
bull Support of SIP-based 3rd Party devices
bull Administration GUI for provisioning
Command Line Interface for installation and
monitoring
bull XML Application integration to enhance end
user productivity
bull Centralized Fault Reporting using SNMP and
Cisco Unified Operations Manager
IP Communications System Offering
Industry Standards and Choice of OS
(Windows 2003 and Linux)
Cisco Call Control Clustering
bull Publisher server ndash provides database services and license distribution to cluster
bull Subscriber server ndash call processing functions registers phones gateways etc
bull TFTP server ndash configuration security and upgrade files for phones and gateways
20k users
60k users
Multi-Site Centralized Call Control
Survivable Remote Site Telephony
bull Under normal operations the Branch office location registers IP Phones to Central Call Processor ndashRouter transparently passes Voice and Signaling across IP WAN
bull When IP WAN is lost IP Phones re-register with Branch router ndash calls can be made internally or across the PSTN (POTSISDN)
bull When the WAN is re-established the branch IP Phones automatically re-register with the Central Site Call Manager
Advantage of Geographic Redundancy
Voice Mail
Server
IP
PhonesIP
Phones
Site A Site B
CallManager
Cluster
Spatial Redundancy = Resilience
Single Point of Administration Extension Mobility
Feature Transparency and Unified Dial Plan
Free included feature and a best practice in all Cisco
CallManager Designs
Voice Mail
Server
UC Virtualization Roadmap
First Offer ndash Shipping
bull Unified Computing System
(UCS B-series with SAN)
- IP Telephony
- Messaging
- Presence
- Mobility
- Customer Care
- Network Management Suite
Current Support
bull Unity 7x (FCS Feb 2009)
- Unified Computing System
- Software only
bull Unified Contact Center
Enterprise 75 (FCS Nov 2008)
- Peripheral Gateways
- Client AW
bull Rest of UC
- Cisco-internal labs only
Shipping May 2010 Future
Enhancements
(Not Committed)
bull Market-driven
(Midmarket Hosted)
bull Virtualize rest of UC
bull VMware feature
support
bull More Server options
(eg UCS C-series 3rd-
party servers)
bull More Storage options
(DAS NAS Diskless)
bull Unified Fabric support
bull Additional hypervisorsor
1HCY10
CAPEX
bull Reduced Server Count (50-75)
bull Storage Consolidation (50+)
bull Reduced Network Ports (50+)
bull Reduced Cabling (50+)
OPEX
bull Reduced Rack amp Floor Space (36)
bull Reduced PowerCooling (20+)
bull Fewer Servers to Manage (50-75 less)
bull Reduced MaintenanceSupport Costs (~20)
UC on UCS Value Proposition
Example 5000 usersDial tone voicemail and Presence 10 are Contact Center Agents
11 non-virtualized rack servers required for UC more for other business apps
Unified Communications
User Experience
bull Single Number Rings all phones
bull Seamless transfer to Mobile phone
bull One Voicemail box with Message Waiting Indicator for all devices
bull Follow me phone profile secure phone logon
bull Soft client escalation from chat to voice to video to conferencing
bull Unified Directory
DISA Migration to IP End-to-End
Pure TDM ndash Voice and Video
Pure IP (VoIP)TDM Backbone + VoIP Islands
IP Backbone + TDM Islands
TDM
IP-Packet
GIG
GIG
IPIP
IPIP
TDMIP IP
IPIP
TDM
April
2004
Sept
2010
bull LSC (AS-SIP trunking QoS RTS Architecture)bull CUCM v802 Linux Appliance UCS VMware
bull Gateways 28XX 29XX and 38XX 39XX VG224hellip1511T
bull Future CUCM v86x and CUCM v95
bull PBX-1 MLPP support for C2bull CCM 42(3)SR3 SR4b 43(1)SR1a 43(2)SR1b v712
bull Gateways 2851 37xx 38xx
bull IP Phones 790611414245616265707175
bull IP Communicator soft client v7
bull (Future CUCM v80x as PBX-1)
bull DISA VoSIP CUCM v712 (No Gateways) (Future CUCM v86)
Cisco JITC Certifications -Applications
bull CPEbull Unity Enterprise 50(1) PIMG DampA TIMG (Future Unity Cxn 80)
bull Unified Contact Center Express 60 SR1 (Future UCCX 80)
bull ASLANbull version 5 6 7 (Future v75)
bull Wirelessbull 4402 4404 WiSM WLAN WLCs WCS v4118510
bull (Future LAP 11XX 12XX 15XX 35XX)
bull Video Tandbergbull MXP C-Series MSE amp MPS series MCUrsquos VCS TMS
Cisco JITC Certifications
(cont)
bull CUCM v712 (Today)
bull Linux
bull 80ms cluster
bull PBX-1 with MLPP
bull CCM v43x (Today)
bull Windows 2003
bull 40ms cluster
bull PBX-1 with MLPP
bull CUCM v802 (Today)
bull Linux
bull 80ms cluster
bull LSC with AS-SIP
Software upgradable as systems become JITC certified and posted on APL by DISA
Some deployments may require new servers
PBX-1 PBX-1 LSC
CUCM Migration from PBX-1 to LSC
CIS Secure
IP Fiber Phone
NTSWG (TSG-6 Class AampB)
Tempest Certfied and JITC DSN
L3 Communications
IP-STE Type 1 cert
GD vIPer
NTSWG
(TSG-6 Class B)
IP-STE and JITC
DSN
NIPRNET
Secure Phones Transitioning to IP
FROM device based multi-element software
pricing
TO User Connect Licensing
Rack Servers
$ node
Phones
$ device
HW SW
Gateways
$ node CUCM UCSS
$ user (volume pricing tiers )
CUCM RTU
$ node
DLU
$ device
CUWL (mandatory UCSS amp ESW)
$ user
Dynamic feature bundles
(ELA $ user)
HW
Apps Soft Clients
$ port server + $ user
Single User Connect
License
Just count the number of
users and public space
devices to calculate the
cost per user
Phones
$ device
Gateways
$ node
Rack Servers
$ node
Cisco Unified Communications
Software Subscription
Licensing in CUCM v80
Cisco Unified Workspace Licensing
(CUWL)
Functionality Included in the Cisco Unified Workspace Licensing
Video Conferencing Cisco Unified MeetingPlace
Web Conferencing Cisco WebEx Meeting Center or Cisco Unified MeetingPlace
Audio Conferencing Cisco Unified MeetingPlace
Contact Center Unified Contact Center Express (25 Cisco UWL = 1 Std Agent)
Mobile Phone Client Cisco Unified Mobile Communicator Client
Session ManagementCisco Unified Communications Manager Session Management Edition
Presence Cisco Unified Presence Profile
Mobility (with Sim Ring services)
Cisco Unified Mobility Profile
Intercompany Media Engine
Intercompany Media Engine
Soft ClientCisco Unified Personal Communicator or Cisco Unified IP Communicator with Cisco Unified Video Advantage
Messaging Cisco Unity or Cisco Unity Connection
PhoneCall Control License for One or Unlimited Cisco IP Phones per User
Business
Edition
Standard
Edition
Professional
Edition
Unity
Connection
One One Unlimited
Entry Edition
One
IPC
Major
Upgrades
Technical
Assistance
24 x 7
Access to
Learning
Resources
Maintenance
and Minor
Updates
Unified
Communications
Software Subscription
(UCSS)
Cisco Unified Communication
Essential Operate Service (ESW)
+
Available for IP Telephony Conferencing Messaging Presence
Mobility and Contact Center
Cisco UCSS and ESW
Tandberg is now part of Cisco
Cisco and TANDBERG Better Togetherhellip
Complete Portfolio and Architecture
hellip from immersive rooms to the desktop with supporting infrastructure to accelerate your use of video and collaboration
Product Innovationhellip Technology and feature innovation leadership
to evolve the best video experience today into the next generation of collaboration
Investment Protection
hellip to maximize your existing deployments and drive sustained usage and adoption
Best Interoperability and Intercompany
hellip for connecting to anyone anywhere across vendors standards and company borders
Unified Partners and Services
hellip consistency and evolution for new experiences
hellip the best of both today and even better tomorrow
UC Manager
Cisco Unified
Telepresence and
VideoconferencingVideo MCUs and Gateways
Cisco WebExVoice Video and Web Conferencing
Desktop clients and endpointsVideo Telephony
Desktop Telepresence
Mobile Telepresence
Cisco Immersive
TelePresence
Video as intuitive
and ubiquitous
as voice
Video Transforms the Enterprise Cisco business tablet
Cisco Unified Contact
Centre Express amp CVPVideo-enabled
Contact Center Solutions
Combined Endpoint Portfolio
Immersive PersonalMultipurpose Solution Platforms
For dedicated rooms
with optimized and
customized
environments for
face-to-face virtual
communications and
collaboration
For telepresence
experiences in
personal office at
home for
telecommuting
applications and
while traveling
An optimum
telepresence
experience for the
widest range of
group conference
rooms and
environments
Core Cisco
TelePresence
components for
customized and
vertical applications
Solution components
Beyond
the roomhellip
many
participants
Enhanced presence
office and home
Enhancing
voice
Tactical
meeting
environment
Strategic
meeting
environment
Cisco TelePresence Immersion Curve
The right endpoint for the right interaction
Video Enabled Voice
Immersive
Multipurpose
Personal
Video Enabled Web Telepresence
Personal
Mobility
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
Ciscorsquos History in Unified
Communications
FYrsquo99 FYrsquo00 FYrsquo01 FYrsquo03FYrsquo02 FYrsquo04 FYrsquo05 FYrsquo06 FYrsquo07 FYrsquo08 FYrsquo09
bull 1998 Cisco Acquires Selsius Systems One of the first companies to develop
Enterprise IP Telephony (VoIP)
bull Internally Cisco deploys 150K phones ndash documents results
bull 2004 Cisco becomes the first company to DoD JITC certify VoIP as a PBX-1
bull Today Cisco is certifying all aspects of UC voice video and collaboration
April 2010
Cisco Unified Communications
TelePresence
and VTC
Unified Communications Manager
Unified
MeetingPlace -
Collaboration
Unity
IPICS Unified Mobile
Communicator
IBM or Microsoft
Unified Personal
Communicator
Evolution Accelerating Innovation
Management
Simplification
1990s 20102005 Future
CUCM 3x4x Cisco UC 50+ Cisco UC 80(2)VOIP ICM
Legacy Voice
EnhancementServer(Special-purpose)
Appliance Virtualization Network Services
~2000
Business
Agility
Footprint
Space Energy
Cabling
Investment
Leverage
Business
Continuity
Increasing Architectural Flexibility while Decreasing Barriers to Rapidly DeployTailor
Increasing ldquoMiniaturizationrdquo Consolidation amp Avoidance while Increasing Efficiency
No Forklifts Network Convergence Commodity ServersStorage Virtualization
Increasing Security Resiliency and options for High Availability Disaster Recovery
Increasing Familiarity Centralization Scale and Efficiency
SAF
Cisco Unified CallManager v4 v7 and v8
bull IP Communications system for up to
30000 seats per cluster
bull JITC ndash LSC PBX-1 and 2 certifications
bull Extensive protocol support for network and
device interoperability including SIP H323
MGCP SCCP and MLPP
bull Support of SIP-based 3rd Party devices
bull Administration GUI for provisioning
Command Line Interface for installation and
monitoring
bull XML Application integration to enhance end
user productivity
bull Centralized Fault Reporting using SNMP and
Cisco Unified Operations Manager
IP Communications System Offering
Industry Standards and Choice of OS
(Windows 2003 and Linux)
Cisco Call Control Clustering
bull Publisher server ndash provides database services and license distribution to cluster
bull Subscriber server ndash call processing functions registers phones gateways etc
bull TFTP server ndash configuration security and upgrade files for phones and gateways
20k users
60k users
Multi-Site Centralized Call Control
Survivable Remote Site Telephony
bull Under normal operations the Branch office location registers IP Phones to Central Call Processor ndashRouter transparently passes Voice and Signaling across IP WAN
bull When IP WAN is lost IP Phones re-register with Branch router ndash calls can be made internally or across the PSTN (POTSISDN)
bull When the WAN is re-established the branch IP Phones automatically re-register with the Central Site Call Manager
Advantage of Geographic Redundancy
Voice Mail
Server
IP
PhonesIP
Phones
Site A Site B
CallManager
Cluster
Spatial Redundancy = Resilience
Single Point of Administration Extension Mobility
Feature Transparency and Unified Dial Plan
Free included feature and a best practice in all Cisco
CallManager Designs
Voice Mail
Server
UC Virtualization Roadmap
First Offer ndash Shipping
bull Unified Computing System
(UCS B-series with SAN)
- IP Telephony
- Messaging
- Presence
- Mobility
- Customer Care
- Network Management Suite
Current Support
bull Unity 7x (FCS Feb 2009)
- Unified Computing System
- Software only
bull Unified Contact Center
Enterprise 75 (FCS Nov 2008)
- Peripheral Gateways
- Client AW
bull Rest of UC
- Cisco-internal labs only
Shipping May 2010 Future
Enhancements
(Not Committed)
bull Market-driven
(Midmarket Hosted)
bull Virtualize rest of UC
bull VMware feature
support
bull More Server options
(eg UCS C-series 3rd-
party servers)
bull More Storage options
(DAS NAS Diskless)
bull Unified Fabric support
bull Additional hypervisorsor
1HCY10
CAPEX
bull Reduced Server Count (50-75)
bull Storage Consolidation (50+)
bull Reduced Network Ports (50+)
bull Reduced Cabling (50+)
OPEX
bull Reduced Rack amp Floor Space (36)
bull Reduced PowerCooling (20+)
bull Fewer Servers to Manage (50-75 less)
bull Reduced MaintenanceSupport Costs (~20)
UC on UCS Value Proposition
Example 5000 usersDial tone voicemail and Presence 10 are Contact Center Agents
11 non-virtualized rack servers required for UC more for other business apps
Unified Communications
User Experience
bull Single Number Rings all phones
bull Seamless transfer to Mobile phone
bull One Voicemail box with Message Waiting Indicator for all devices
bull Follow me phone profile secure phone logon
bull Soft client escalation from chat to voice to video to conferencing
bull Unified Directory
DISA Migration to IP End-to-End
Pure TDM ndash Voice and Video
Pure IP (VoIP)TDM Backbone + VoIP Islands
IP Backbone + TDM Islands
TDM
IP-Packet
GIG
GIG
IPIP
IPIP
TDMIP IP
IPIP
TDM
April
2004
Sept
2010
bull LSC (AS-SIP trunking QoS RTS Architecture)bull CUCM v802 Linux Appliance UCS VMware
bull Gateways 28XX 29XX and 38XX 39XX VG224hellip1511T
bull Future CUCM v86x and CUCM v95
bull PBX-1 MLPP support for C2bull CCM 42(3)SR3 SR4b 43(1)SR1a 43(2)SR1b v712
bull Gateways 2851 37xx 38xx
bull IP Phones 790611414245616265707175
bull IP Communicator soft client v7
bull (Future CUCM v80x as PBX-1)
bull DISA VoSIP CUCM v712 (No Gateways) (Future CUCM v86)
Cisco JITC Certifications -Applications
bull CPEbull Unity Enterprise 50(1) PIMG DampA TIMG (Future Unity Cxn 80)
bull Unified Contact Center Express 60 SR1 (Future UCCX 80)
bull ASLANbull version 5 6 7 (Future v75)
bull Wirelessbull 4402 4404 WiSM WLAN WLCs WCS v4118510
bull (Future LAP 11XX 12XX 15XX 35XX)
bull Video Tandbergbull MXP C-Series MSE amp MPS series MCUrsquos VCS TMS
Cisco JITC Certifications
(cont)
bull CUCM v712 (Today)
bull Linux
bull 80ms cluster
bull PBX-1 with MLPP
bull CCM v43x (Today)
bull Windows 2003
bull 40ms cluster
bull PBX-1 with MLPP
bull CUCM v802 (Today)
bull Linux
bull 80ms cluster
bull LSC with AS-SIP
Software upgradable as systems become JITC certified and posted on APL by DISA
Some deployments may require new servers
PBX-1 PBX-1 LSC
CUCM Migration from PBX-1 to LSC
CIS Secure
IP Fiber Phone
NTSWG (TSG-6 Class AampB)
Tempest Certfied and JITC DSN
L3 Communications
IP-STE Type 1 cert
GD vIPer
NTSWG
(TSG-6 Class B)
IP-STE and JITC
DSN
NIPRNET
Secure Phones Transitioning to IP
FROM device based multi-element software
pricing
TO User Connect Licensing
Rack Servers
$ node
Phones
$ device
HW SW
Gateways
$ node CUCM UCSS
$ user (volume pricing tiers )
CUCM RTU
$ node
DLU
$ device
CUWL (mandatory UCSS amp ESW)
$ user
Dynamic feature bundles
(ELA $ user)
HW
Apps Soft Clients
$ port server + $ user
Single User Connect
License
Just count the number of
users and public space
devices to calculate the
cost per user
Phones
$ device
Gateways
$ node
Rack Servers
$ node
Cisco Unified Communications
Software Subscription
Licensing in CUCM v80
Cisco Unified Workspace Licensing
(CUWL)
Functionality Included in the Cisco Unified Workspace Licensing
Video Conferencing Cisco Unified MeetingPlace
Web Conferencing Cisco WebEx Meeting Center or Cisco Unified MeetingPlace
Audio Conferencing Cisco Unified MeetingPlace
Contact Center Unified Contact Center Express (25 Cisco UWL = 1 Std Agent)
Mobile Phone Client Cisco Unified Mobile Communicator Client
Session ManagementCisco Unified Communications Manager Session Management Edition
Presence Cisco Unified Presence Profile
Mobility (with Sim Ring services)
Cisco Unified Mobility Profile
Intercompany Media Engine
Intercompany Media Engine
Soft ClientCisco Unified Personal Communicator or Cisco Unified IP Communicator with Cisco Unified Video Advantage
Messaging Cisco Unity or Cisco Unity Connection
PhoneCall Control License for One or Unlimited Cisco IP Phones per User
Business
Edition
Standard
Edition
Professional
Edition
Unity
Connection
One One Unlimited
Entry Edition
One
IPC
Major
Upgrades
Technical
Assistance
24 x 7
Access to
Learning
Resources
Maintenance
and Minor
Updates
Unified
Communications
Software Subscription
(UCSS)
Cisco Unified Communication
Essential Operate Service (ESW)
+
Available for IP Telephony Conferencing Messaging Presence
Mobility and Contact Center
Cisco UCSS and ESW
Tandberg is now part of Cisco
Cisco and TANDBERG Better Togetherhellip
Complete Portfolio and Architecture
hellip from immersive rooms to the desktop with supporting infrastructure to accelerate your use of video and collaboration
Product Innovationhellip Technology and feature innovation leadership
to evolve the best video experience today into the next generation of collaboration
Investment Protection
hellip to maximize your existing deployments and drive sustained usage and adoption
Best Interoperability and Intercompany
hellip for connecting to anyone anywhere across vendors standards and company borders
Unified Partners and Services
hellip consistency and evolution for new experiences
hellip the best of both today and even better tomorrow
UC Manager
Cisco Unified
Telepresence and
VideoconferencingVideo MCUs and Gateways
Cisco WebExVoice Video and Web Conferencing
Desktop clients and endpointsVideo Telephony
Desktop Telepresence
Mobile Telepresence
Cisco Immersive
TelePresence
Video as intuitive
and ubiquitous
as voice
Video Transforms the Enterprise Cisco business tablet
Cisco Unified Contact
Centre Express amp CVPVideo-enabled
Contact Center Solutions
Combined Endpoint Portfolio
Immersive PersonalMultipurpose Solution Platforms
For dedicated rooms
with optimized and
customized
environments for
face-to-face virtual
communications and
collaboration
For telepresence
experiences in
personal office at
home for
telecommuting
applications and
while traveling
An optimum
telepresence
experience for the
widest range of
group conference
rooms and
environments
Core Cisco
TelePresence
components for
customized and
vertical applications
Solution components
Beyond
the roomhellip
many
participants
Enhanced presence
office and home
Enhancing
voice
Tactical
meeting
environment
Strategic
meeting
environment
Cisco TelePresence Immersion Curve
The right endpoint for the right interaction
Video Enabled Voice
Immersive
Multipurpose
Personal
Video Enabled Web Telepresence
Personal
Mobility
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
Cisco Unified Communications
TelePresence
and VTC
Unified Communications Manager
Unified
MeetingPlace -
Collaboration
Unity
IPICS Unified Mobile
Communicator
IBM or Microsoft
Unified Personal
Communicator
Evolution Accelerating Innovation
Management
Simplification
1990s 20102005 Future
CUCM 3x4x Cisco UC 50+ Cisco UC 80(2)VOIP ICM
Legacy Voice
EnhancementServer(Special-purpose)
Appliance Virtualization Network Services
~2000
Business
Agility
Footprint
Space Energy
Cabling
Investment
Leverage
Business
Continuity
Increasing Architectural Flexibility while Decreasing Barriers to Rapidly DeployTailor
Increasing ldquoMiniaturizationrdquo Consolidation amp Avoidance while Increasing Efficiency
No Forklifts Network Convergence Commodity ServersStorage Virtualization
Increasing Security Resiliency and options for High Availability Disaster Recovery
Increasing Familiarity Centralization Scale and Efficiency
SAF
Cisco Unified CallManager v4 v7 and v8
bull IP Communications system for up to
30000 seats per cluster
bull JITC ndash LSC PBX-1 and 2 certifications
bull Extensive protocol support for network and
device interoperability including SIP H323
MGCP SCCP and MLPP
bull Support of SIP-based 3rd Party devices
bull Administration GUI for provisioning
Command Line Interface for installation and
monitoring
bull XML Application integration to enhance end
user productivity
bull Centralized Fault Reporting using SNMP and
Cisco Unified Operations Manager
IP Communications System Offering
Industry Standards and Choice of OS
(Windows 2003 and Linux)
Cisco Call Control Clustering
bull Publisher server ndash provides database services and license distribution to cluster
bull Subscriber server ndash call processing functions registers phones gateways etc
bull TFTP server ndash configuration security and upgrade files for phones and gateways
20k users
60k users
Multi-Site Centralized Call Control
Survivable Remote Site Telephony
bull Under normal operations the Branch office location registers IP Phones to Central Call Processor ndashRouter transparently passes Voice and Signaling across IP WAN
bull When IP WAN is lost IP Phones re-register with Branch router ndash calls can be made internally or across the PSTN (POTSISDN)
bull When the WAN is re-established the branch IP Phones automatically re-register with the Central Site Call Manager
Advantage of Geographic Redundancy
Voice Mail
Server
IP
PhonesIP
Phones
Site A Site B
CallManager
Cluster
Spatial Redundancy = Resilience
Single Point of Administration Extension Mobility
Feature Transparency and Unified Dial Plan
Free included feature and a best practice in all Cisco
CallManager Designs
Voice Mail
Server
UC Virtualization Roadmap
First Offer ndash Shipping
bull Unified Computing System
(UCS B-series with SAN)
- IP Telephony
- Messaging
- Presence
- Mobility
- Customer Care
- Network Management Suite
Current Support
bull Unity 7x (FCS Feb 2009)
- Unified Computing System
- Software only
bull Unified Contact Center
Enterprise 75 (FCS Nov 2008)
- Peripheral Gateways
- Client AW
bull Rest of UC
- Cisco-internal labs only
Shipping May 2010 Future
Enhancements
(Not Committed)
bull Market-driven
(Midmarket Hosted)
bull Virtualize rest of UC
bull VMware feature
support
bull More Server options
(eg UCS C-series 3rd-
party servers)
bull More Storage options
(DAS NAS Diskless)
bull Unified Fabric support
bull Additional hypervisorsor
1HCY10
CAPEX
bull Reduced Server Count (50-75)
bull Storage Consolidation (50+)
bull Reduced Network Ports (50+)
bull Reduced Cabling (50+)
OPEX
bull Reduced Rack amp Floor Space (36)
bull Reduced PowerCooling (20+)
bull Fewer Servers to Manage (50-75 less)
bull Reduced MaintenanceSupport Costs (~20)
UC on UCS Value Proposition
Example 5000 usersDial tone voicemail and Presence 10 are Contact Center Agents
11 non-virtualized rack servers required for UC more for other business apps
Unified Communications
User Experience
bull Single Number Rings all phones
bull Seamless transfer to Mobile phone
bull One Voicemail box with Message Waiting Indicator for all devices
bull Follow me phone profile secure phone logon
bull Soft client escalation from chat to voice to video to conferencing
bull Unified Directory
DISA Migration to IP End-to-End
Pure TDM ndash Voice and Video
Pure IP (VoIP)TDM Backbone + VoIP Islands
IP Backbone + TDM Islands
TDM
IP-Packet
GIG
GIG
IPIP
IPIP
TDMIP IP
IPIP
TDM
April
2004
Sept
2010
bull LSC (AS-SIP trunking QoS RTS Architecture)bull CUCM v802 Linux Appliance UCS VMware
bull Gateways 28XX 29XX and 38XX 39XX VG224hellip1511T
bull Future CUCM v86x and CUCM v95
bull PBX-1 MLPP support for C2bull CCM 42(3)SR3 SR4b 43(1)SR1a 43(2)SR1b v712
bull Gateways 2851 37xx 38xx
bull IP Phones 790611414245616265707175
bull IP Communicator soft client v7
bull (Future CUCM v80x as PBX-1)
bull DISA VoSIP CUCM v712 (No Gateways) (Future CUCM v86)
Cisco JITC Certifications -Applications
bull CPEbull Unity Enterprise 50(1) PIMG DampA TIMG (Future Unity Cxn 80)
bull Unified Contact Center Express 60 SR1 (Future UCCX 80)
bull ASLANbull version 5 6 7 (Future v75)
bull Wirelessbull 4402 4404 WiSM WLAN WLCs WCS v4118510
bull (Future LAP 11XX 12XX 15XX 35XX)
bull Video Tandbergbull MXP C-Series MSE amp MPS series MCUrsquos VCS TMS
Cisco JITC Certifications
(cont)
bull CUCM v712 (Today)
bull Linux
bull 80ms cluster
bull PBX-1 with MLPP
bull CCM v43x (Today)
bull Windows 2003
bull 40ms cluster
bull PBX-1 with MLPP
bull CUCM v802 (Today)
bull Linux
bull 80ms cluster
bull LSC with AS-SIP
Software upgradable as systems become JITC certified and posted on APL by DISA
Some deployments may require new servers
PBX-1 PBX-1 LSC
CUCM Migration from PBX-1 to LSC
CIS Secure
IP Fiber Phone
NTSWG (TSG-6 Class AampB)
Tempest Certfied and JITC DSN
L3 Communications
IP-STE Type 1 cert
GD vIPer
NTSWG
(TSG-6 Class B)
IP-STE and JITC
DSN
NIPRNET
Secure Phones Transitioning to IP
FROM device based multi-element software
pricing
TO User Connect Licensing
Rack Servers
$ node
Phones
$ device
HW SW
Gateways
$ node CUCM UCSS
$ user (volume pricing tiers )
CUCM RTU
$ node
DLU
$ device
CUWL (mandatory UCSS amp ESW)
$ user
Dynamic feature bundles
(ELA $ user)
HW
Apps Soft Clients
$ port server + $ user
Single User Connect
License
Just count the number of
users and public space
devices to calculate the
cost per user
Phones
$ device
Gateways
$ node
Rack Servers
$ node
Cisco Unified Communications
Software Subscription
Licensing in CUCM v80
Cisco Unified Workspace Licensing
(CUWL)
Functionality Included in the Cisco Unified Workspace Licensing
Video Conferencing Cisco Unified MeetingPlace
Web Conferencing Cisco WebEx Meeting Center or Cisco Unified MeetingPlace
Audio Conferencing Cisco Unified MeetingPlace
Contact Center Unified Contact Center Express (25 Cisco UWL = 1 Std Agent)
Mobile Phone Client Cisco Unified Mobile Communicator Client
Session ManagementCisco Unified Communications Manager Session Management Edition
Presence Cisco Unified Presence Profile
Mobility (with Sim Ring services)
Cisco Unified Mobility Profile
Intercompany Media Engine
Intercompany Media Engine
Soft ClientCisco Unified Personal Communicator or Cisco Unified IP Communicator with Cisco Unified Video Advantage
Messaging Cisco Unity or Cisco Unity Connection
PhoneCall Control License for One or Unlimited Cisco IP Phones per User
Business
Edition
Standard
Edition
Professional
Edition
Unity
Connection
One One Unlimited
Entry Edition
One
IPC
Major
Upgrades
Technical
Assistance
24 x 7
Access to
Learning
Resources
Maintenance
and Minor
Updates
Unified
Communications
Software Subscription
(UCSS)
Cisco Unified Communication
Essential Operate Service (ESW)
+
Available for IP Telephony Conferencing Messaging Presence
Mobility and Contact Center
Cisco UCSS and ESW
Tandberg is now part of Cisco
Cisco and TANDBERG Better Togetherhellip
Complete Portfolio and Architecture
hellip from immersive rooms to the desktop with supporting infrastructure to accelerate your use of video and collaboration
Product Innovationhellip Technology and feature innovation leadership
to evolve the best video experience today into the next generation of collaboration
Investment Protection
hellip to maximize your existing deployments and drive sustained usage and adoption
Best Interoperability and Intercompany
hellip for connecting to anyone anywhere across vendors standards and company borders
Unified Partners and Services
hellip consistency and evolution for new experiences
hellip the best of both today and even better tomorrow
UC Manager
Cisco Unified
Telepresence and
VideoconferencingVideo MCUs and Gateways
Cisco WebExVoice Video and Web Conferencing
Desktop clients and endpointsVideo Telephony
Desktop Telepresence
Mobile Telepresence
Cisco Immersive
TelePresence
Video as intuitive
and ubiquitous
as voice
Video Transforms the Enterprise Cisco business tablet
Cisco Unified Contact
Centre Express amp CVPVideo-enabled
Contact Center Solutions
Combined Endpoint Portfolio
Immersive PersonalMultipurpose Solution Platforms
For dedicated rooms
with optimized and
customized
environments for
face-to-face virtual
communications and
collaboration
For telepresence
experiences in
personal office at
home for
telecommuting
applications and
while traveling
An optimum
telepresence
experience for the
widest range of
group conference
rooms and
environments
Core Cisco
TelePresence
components for
customized and
vertical applications
Solution components
Beyond
the roomhellip
many
participants
Enhanced presence
office and home
Enhancing
voice
Tactical
meeting
environment
Strategic
meeting
environment
Cisco TelePresence Immersion Curve
The right endpoint for the right interaction
Video Enabled Voice
Immersive
Multipurpose
Personal
Video Enabled Web Telepresence
Personal
Mobility
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
Evolution Accelerating Innovation
Management
Simplification
1990s 20102005 Future
CUCM 3x4x Cisco UC 50+ Cisco UC 80(2)VOIP ICM
Legacy Voice
EnhancementServer(Special-purpose)
Appliance Virtualization Network Services
~2000
Business
Agility
Footprint
Space Energy
Cabling
Investment
Leverage
Business
Continuity
Increasing Architectural Flexibility while Decreasing Barriers to Rapidly DeployTailor
Increasing ldquoMiniaturizationrdquo Consolidation amp Avoidance while Increasing Efficiency
No Forklifts Network Convergence Commodity ServersStorage Virtualization
Increasing Security Resiliency and options for High Availability Disaster Recovery
Increasing Familiarity Centralization Scale and Efficiency
SAF
Cisco Unified CallManager v4 v7 and v8
bull IP Communications system for up to
30000 seats per cluster
bull JITC ndash LSC PBX-1 and 2 certifications
bull Extensive protocol support for network and
device interoperability including SIP H323
MGCP SCCP and MLPP
bull Support of SIP-based 3rd Party devices
bull Administration GUI for provisioning
Command Line Interface for installation and
monitoring
bull XML Application integration to enhance end
user productivity
bull Centralized Fault Reporting using SNMP and
Cisco Unified Operations Manager
IP Communications System Offering
Industry Standards and Choice of OS
(Windows 2003 and Linux)
Cisco Call Control Clustering
bull Publisher server ndash provides database services and license distribution to cluster
bull Subscriber server ndash call processing functions registers phones gateways etc
bull TFTP server ndash configuration security and upgrade files for phones and gateways
20k users
60k users
Multi-Site Centralized Call Control
Survivable Remote Site Telephony
bull Under normal operations the Branch office location registers IP Phones to Central Call Processor ndashRouter transparently passes Voice and Signaling across IP WAN
bull When IP WAN is lost IP Phones re-register with Branch router ndash calls can be made internally or across the PSTN (POTSISDN)
bull When the WAN is re-established the branch IP Phones automatically re-register with the Central Site Call Manager
Advantage of Geographic Redundancy
Voice Mail
Server
IP
PhonesIP
Phones
Site A Site B
CallManager
Cluster
Spatial Redundancy = Resilience
Single Point of Administration Extension Mobility
Feature Transparency and Unified Dial Plan
Free included feature and a best practice in all Cisco
CallManager Designs
Voice Mail
Server
UC Virtualization Roadmap
First Offer ndash Shipping
bull Unified Computing System
(UCS B-series with SAN)
- IP Telephony
- Messaging
- Presence
- Mobility
- Customer Care
- Network Management Suite
Current Support
bull Unity 7x (FCS Feb 2009)
- Unified Computing System
- Software only
bull Unified Contact Center
Enterprise 75 (FCS Nov 2008)
- Peripheral Gateways
- Client AW
bull Rest of UC
- Cisco-internal labs only
Shipping May 2010 Future
Enhancements
(Not Committed)
bull Market-driven
(Midmarket Hosted)
bull Virtualize rest of UC
bull VMware feature
support
bull More Server options
(eg UCS C-series 3rd-
party servers)
bull More Storage options
(DAS NAS Diskless)
bull Unified Fabric support
bull Additional hypervisorsor
1HCY10
CAPEX
bull Reduced Server Count (50-75)
bull Storage Consolidation (50+)
bull Reduced Network Ports (50+)
bull Reduced Cabling (50+)
OPEX
bull Reduced Rack amp Floor Space (36)
bull Reduced PowerCooling (20+)
bull Fewer Servers to Manage (50-75 less)
bull Reduced MaintenanceSupport Costs (~20)
UC on UCS Value Proposition
Example 5000 usersDial tone voicemail and Presence 10 are Contact Center Agents
11 non-virtualized rack servers required for UC more for other business apps
Unified Communications
User Experience
bull Single Number Rings all phones
bull Seamless transfer to Mobile phone
bull One Voicemail box with Message Waiting Indicator for all devices
bull Follow me phone profile secure phone logon
bull Soft client escalation from chat to voice to video to conferencing
bull Unified Directory
DISA Migration to IP End-to-End
Pure TDM ndash Voice and Video
Pure IP (VoIP)TDM Backbone + VoIP Islands
IP Backbone + TDM Islands
TDM
IP-Packet
GIG
GIG
IPIP
IPIP
TDMIP IP
IPIP
TDM
April
2004
Sept
2010
bull LSC (AS-SIP trunking QoS RTS Architecture)bull CUCM v802 Linux Appliance UCS VMware
bull Gateways 28XX 29XX and 38XX 39XX VG224hellip1511T
bull Future CUCM v86x and CUCM v95
bull PBX-1 MLPP support for C2bull CCM 42(3)SR3 SR4b 43(1)SR1a 43(2)SR1b v712
bull Gateways 2851 37xx 38xx
bull IP Phones 790611414245616265707175
bull IP Communicator soft client v7
bull (Future CUCM v80x as PBX-1)
bull DISA VoSIP CUCM v712 (No Gateways) (Future CUCM v86)
Cisco JITC Certifications -Applications
bull CPEbull Unity Enterprise 50(1) PIMG DampA TIMG (Future Unity Cxn 80)
bull Unified Contact Center Express 60 SR1 (Future UCCX 80)
bull ASLANbull version 5 6 7 (Future v75)
bull Wirelessbull 4402 4404 WiSM WLAN WLCs WCS v4118510
bull (Future LAP 11XX 12XX 15XX 35XX)
bull Video Tandbergbull MXP C-Series MSE amp MPS series MCUrsquos VCS TMS
Cisco JITC Certifications
(cont)
bull CUCM v712 (Today)
bull Linux
bull 80ms cluster
bull PBX-1 with MLPP
bull CCM v43x (Today)
bull Windows 2003
bull 40ms cluster
bull PBX-1 with MLPP
bull CUCM v802 (Today)
bull Linux
bull 80ms cluster
bull LSC with AS-SIP
Software upgradable as systems become JITC certified and posted on APL by DISA
Some deployments may require new servers
PBX-1 PBX-1 LSC
CUCM Migration from PBX-1 to LSC
CIS Secure
IP Fiber Phone
NTSWG (TSG-6 Class AampB)
Tempest Certfied and JITC DSN
L3 Communications
IP-STE Type 1 cert
GD vIPer
NTSWG
(TSG-6 Class B)
IP-STE and JITC
DSN
NIPRNET
Secure Phones Transitioning to IP
FROM device based multi-element software
pricing
TO User Connect Licensing
Rack Servers
$ node
Phones
$ device
HW SW
Gateways
$ node CUCM UCSS
$ user (volume pricing tiers )
CUCM RTU
$ node
DLU
$ device
CUWL (mandatory UCSS amp ESW)
$ user
Dynamic feature bundles
(ELA $ user)
HW
Apps Soft Clients
$ port server + $ user
Single User Connect
License
Just count the number of
users and public space
devices to calculate the
cost per user
Phones
$ device
Gateways
$ node
Rack Servers
$ node
Cisco Unified Communications
Software Subscription
Licensing in CUCM v80
Cisco Unified Workspace Licensing
(CUWL)
Functionality Included in the Cisco Unified Workspace Licensing
Video Conferencing Cisco Unified MeetingPlace
Web Conferencing Cisco WebEx Meeting Center or Cisco Unified MeetingPlace
Audio Conferencing Cisco Unified MeetingPlace
Contact Center Unified Contact Center Express (25 Cisco UWL = 1 Std Agent)
Mobile Phone Client Cisco Unified Mobile Communicator Client
Session ManagementCisco Unified Communications Manager Session Management Edition
Presence Cisco Unified Presence Profile
Mobility (with Sim Ring services)
Cisco Unified Mobility Profile
Intercompany Media Engine
Intercompany Media Engine
Soft ClientCisco Unified Personal Communicator or Cisco Unified IP Communicator with Cisco Unified Video Advantage
Messaging Cisco Unity or Cisco Unity Connection
PhoneCall Control License for One or Unlimited Cisco IP Phones per User
Business
Edition
Standard
Edition
Professional
Edition
Unity
Connection
One One Unlimited
Entry Edition
One
IPC
Major
Upgrades
Technical
Assistance
24 x 7
Access to
Learning
Resources
Maintenance
and Minor
Updates
Unified
Communications
Software Subscription
(UCSS)
Cisco Unified Communication
Essential Operate Service (ESW)
+
Available for IP Telephony Conferencing Messaging Presence
Mobility and Contact Center
Cisco UCSS and ESW
Tandberg is now part of Cisco
Cisco and TANDBERG Better Togetherhellip
Complete Portfolio and Architecture
hellip from immersive rooms to the desktop with supporting infrastructure to accelerate your use of video and collaboration
Product Innovationhellip Technology and feature innovation leadership
to evolve the best video experience today into the next generation of collaboration
Investment Protection
hellip to maximize your existing deployments and drive sustained usage and adoption
Best Interoperability and Intercompany
hellip for connecting to anyone anywhere across vendors standards and company borders
Unified Partners and Services
hellip consistency and evolution for new experiences
hellip the best of both today and even better tomorrow
UC Manager
Cisco Unified
Telepresence and
VideoconferencingVideo MCUs and Gateways
Cisco WebExVoice Video and Web Conferencing
Desktop clients and endpointsVideo Telephony
Desktop Telepresence
Mobile Telepresence
Cisco Immersive
TelePresence
Video as intuitive
and ubiquitous
as voice
Video Transforms the Enterprise Cisco business tablet
Cisco Unified Contact
Centre Express amp CVPVideo-enabled
Contact Center Solutions
Combined Endpoint Portfolio
Immersive PersonalMultipurpose Solution Platforms
For dedicated rooms
with optimized and
customized
environments for
face-to-face virtual
communications and
collaboration
For telepresence
experiences in
personal office at
home for
telecommuting
applications and
while traveling
An optimum
telepresence
experience for the
widest range of
group conference
rooms and
environments
Core Cisco
TelePresence
components for
customized and
vertical applications
Solution components
Beyond
the roomhellip
many
participants
Enhanced presence
office and home
Enhancing
voice
Tactical
meeting
environment
Strategic
meeting
environment
Cisco TelePresence Immersion Curve
The right endpoint for the right interaction
Video Enabled Voice
Immersive
Multipurpose
Personal
Video Enabled Web Telepresence
Personal
Mobility
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
Cisco Unified CallManager v4 v7 and v8
bull IP Communications system for up to
30000 seats per cluster
bull JITC ndash LSC PBX-1 and 2 certifications
bull Extensive protocol support for network and
device interoperability including SIP H323
MGCP SCCP and MLPP
bull Support of SIP-based 3rd Party devices
bull Administration GUI for provisioning
Command Line Interface for installation and
monitoring
bull XML Application integration to enhance end
user productivity
bull Centralized Fault Reporting using SNMP and
Cisco Unified Operations Manager
IP Communications System Offering
Industry Standards and Choice of OS
(Windows 2003 and Linux)
Cisco Call Control Clustering
bull Publisher server ndash provides database services and license distribution to cluster
bull Subscriber server ndash call processing functions registers phones gateways etc
bull TFTP server ndash configuration security and upgrade files for phones and gateways
20k users
60k users
Multi-Site Centralized Call Control
Survivable Remote Site Telephony
bull Under normal operations the Branch office location registers IP Phones to Central Call Processor ndashRouter transparently passes Voice and Signaling across IP WAN
bull When IP WAN is lost IP Phones re-register with Branch router ndash calls can be made internally or across the PSTN (POTSISDN)
bull When the WAN is re-established the branch IP Phones automatically re-register with the Central Site Call Manager
Advantage of Geographic Redundancy
Voice Mail
Server
IP
PhonesIP
Phones
Site A Site B
CallManager
Cluster
Spatial Redundancy = Resilience
Single Point of Administration Extension Mobility
Feature Transparency and Unified Dial Plan
Free included feature and a best practice in all Cisco
CallManager Designs
Voice Mail
Server
UC Virtualization Roadmap
First Offer ndash Shipping
bull Unified Computing System
(UCS B-series with SAN)
- IP Telephony
- Messaging
- Presence
- Mobility
- Customer Care
- Network Management Suite
Current Support
bull Unity 7x (FCS Feb 2009)
- Unified Computing System
- Software only
bull Unified Contact Center
Enterprise 75 (FCS Nov 2008)
- Peripheral Gateways
- Client AW
bull Rest of UC
- Cisco-internal labs only
Shipping May 2010 Future
Enhancements
(Not Committed)
bull Market-driven
(Midmarket Hosted)
bull Virtualize rest of UC
bull VMware feature
support
bull More Server options
(eg UCS C-series 3rd-
party servers)
bull More Storage options
(DAS NAS Diskless)
bull Unified Fabric support
bull Additional hypervisorsor
1HCY10
CAPEX
bull Reduced Server Count (50-75)
bull Storage Consolidation (50+)
bull Reduced Network Ports (50+)
bull Reduced Cabling (50+)
OPEX
bull Reduced Rack amp Floor Space (36)
bull Reduced PowerCooling (20+)
bull Fewer Servers to Manage (50-75 less)
bull Reduced MaintenanceSupport Costs (~20)
UC on UCS Value Proposition
Example 5000 usersDial tone voicemail and Presence 10 are Contact Center Agents
11 non-virtualized rack servers required for UC more for other business apps
Unified Communications
User Experience
bull Single Number Rings all phones
bull Seamless transfer to Mobile phone
bull One Voicemail box with Message Waiting Indicator for all devices
bull Follow me phone profile secure phone logon
bull Soft client escalation from chat to voice to video to conferencing
bull Unified Directory
DISA Migration to IP End-to-End
Pure TDM ndash Voice and Video
Pure IP (VoIP)TDM Backbone + VoIP Islands
IP Backbone + TDM Islands
TDM
IP-Packet
GIG
GIG
IPIP
IPIP
TDMIP IP
IPIP
TDM
April
2004
Sept
2010
bull LSC (AS-SIP trunking QoS RTS Architecture)bull CUCM v802 Linux Appliance UCS VMware
bull Gateways 28XX 29XX and 38XX 39XX VG224hellip1511T
bull Future CUCM v86x and CUCM v95
bull PBX-1 MLPP support for C2bull CCM 42(3)SR3 SR4b 43(1)SR1a 43(2)SR1b v712
bull Gateways 2851 37xx 38xx
bull IP Phones 790611414245616265707175
bull IP Communicator soft client v7
bull (Future CUCM v80x as PBX-1)
bull DISA VoSIP CUCM v712 (No Gateways) (Future CUCM v86)
Cisco JITC Certifications -Applications
bull CPEbull Unity Enterprise 50(1) PIMG DampA TIMG (Future Unity Cxn 80)
bull Unified Contact Center Express 60 SR1 (Future UCCX 80)
bull ASLANbull version 5 6 7 (Future v75)
bull Wirelessbull 4402 4404 WiSM WLAN WLCs WCS v4118510
bull (Future LAP 11XX 12XX 15XX 35XX)
bull Video Tandbergbull MXP C-Series MSE amp MPS series MCUrsquos VCS TMS
Cisco JITC Certifications
(cont)
bull CUCM v712 (Today)
bull Linux
bull 80ms cluster
bull PBX-1 with MLPP
bull CCM v43x (Today)
bull Windows 2003
bull 40ms cluster
bull PBX-1 with MLPP
bull CUCM v802 (Today)
bull Linux
bull 80ms cluster
bull LSC with AS-SIP
Software upgradable as systems become JITC certified and posted on APL by DISA
Some deployments may require new servers
PBX-1 PBX-1 LSC
CUCM Migration from PBX-1 to LSC
CIS Secure
IP Fiber Phone
NTSWG (TSG-6 Class AampB)
Tempest Certfied and JITC DSN
L3 Communications
IP-STE Type 1 cert
GD vIPer
NTSWG
(TSG-6 Class B)
IP-STE and JITC
DSN
NIPRNET
Secure Phones Transitioning to IP
FROM device based multi-element software
pricing
TO User Connect Licensing
Rack Servers
$ node
Phones
$ device
HW SW
Gateways
$ node CUCM UCSS
$ user (volume pricing tiers )
CUCM RTU
$ node
DLU
$ device
CUWL (mandatory UCSS amp ESW)
$ user
Dynamic feature bundles
(ELA $ user)
HW
Apps Soft Clients
$ port server + $ user
Single User Connect
License
Just count the number of
users and public space
devices to calculate the
cost per user
Phones
$ device
Gateways
$ node
Rack Servers
$ node
Cisco Unified Communications
Software Subscription
Licensing in CUCM v80
Cisco Unified Workspace Licensing
(CUWL)
Functionality Included in the Cisco Unified Workspace Licensing
Video Conferencing Cisco Unified MeetingPlace
Web Conferencing Cisco WebEx Meeting Center or Cisco Unified MeetingPlace
Audio Conferencing Cisco Unified MeetingPlace
Contact Center Unified Contact Center Express (25 Cisco UWL = 1 Std Agent)
Mobile Phone Client Cisco Unified Mobile Communicator Client
Session ManagementCisco Unified Communications Manager Session Management Edition
Presence Cisco Unified Presence Profile
Mobility (with Sim Ring services)
Cisco Unified Mobility Profile
Intercompany Media Engine
Intercompany Media Engine
Soft ClientCisco Unified Personal Communicator or Cisco Unified IP Communicator with Cisco Unified Video Advantage
Messaging Cisco Unity or Cisco Unity Connection
PhoneCall Control License for One or Unlimited Cisco IP Phones per User
Business
Edition
Standard
Edition
Professional
Edition
Unity
Connection
One One Unlimited
Entry Edition
One
IPC
Major
Upgrades
Technical
Assistance
24 x 7
Access to
Learning
Resources
Maintenance
and Minor
Updates
Unified
Communications
Software Subscription
(UCSS)
Cisco Unified Communication
Essential Operate Service (ESW)
+
Available for IP Telephony Conferencing Messaging Presence
Mobility and Contact Center
Cisco UCSS and ESW
Tandberg is now part of Cisco
Cisco and TANDBERG Better Togetherhellip
Complete Portfolio and Architecture
hellip from immersive rooms to the desktop with supporting infrastructure to accelerate your use of video and collaboration
Product Innovationhellip Technology and feature innovation leadership
to evolve the best video experience today into the next generation of collaboration
Investment Protection
hellip to maximize your existing deployments and drive sustained usage and adoption
Best Interoperability and Intercompany
hellip for connecting to anyone anywhere across vendors standards and company borders
Unified Partners and Services
hellip consistency and evolution for new experiences
hellip the best of both today and even better tomorrow
UC Manager
Cisco Unified
Telepresence and
VideoconferencingVideo MCUs and Gateways
Cisco WebExVoice Video and Web Conferencing
Desktop clients and endpointsVideo Telephony
Desktop Telepresence
Mobile Telepresence
Cisco Immersive
TelePresence
Video as intuitive
and ubiquitous
as voice
Video Transforms the Enterprise Cisco business tablet
Cisco Unified Contact
Centre Express amp CVPVideo-enabled
Contact Center Solutions
Combined Endpoint Portfolio
Immersive PersonalMultipurpose Solution Platforms
For dedicated rooms
with optimized and
customized
environments for
face-to-face virtual
communications and
collaboration
For telepresence
experiences in
personal office at
home for
telecommuting
applications and
while traveling
An optimum
telepresence
experience for the
widest range of
group conference
rooms and
environments
Core Cisco
TelePresence
components for
customized and
vertical applications
Solution components
Beyond
the roomhellip
many
participants
Enhanced presence
office and home
Enhancing
voice
Tactical
meeting
environment
Strategic
meeting
environment
Cisco TelePresence Immersion Curve
The right endpoint for the right interaction
Video Enabled Voice
Immersive
Multipurpose
Personal
Video Enabled Web Telepresence
Personal
Mobility
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
Cisco Call Control Clustering
bull Publisher server ndash provides database services and license distribution to cluster
bull Subscriber server ndash call processing functions registers phones gateways etc
bull TFTP server ndash configuration security and upgrade files for phones and gateways
20k users
60k users
Multi-Site Centralized Call Control
Survivable Remote Site Telephony
bull Under normal operations the Branch office location registers IP Phones to Central Call Processor ndashRouter transparently passes Voice and Signaling across IP WAN
bull When IP WAN is lost IP Phones re-register with Branch router ndash calls can be made internally or across the PSTN (POTSISDN)
bull When the WAN is re-established the branch IP Phones automatically re-register with the Central Site Call Manager
Advantage of Geographic Redundancy
Voice Mail
Server
IP
PhonesIP
Phones
Site A Site B
CallManager
Cluster
Spatial Redundancy = Resilience
Single Point of Administration Extension Mobility
Feature Transparency and Unified Dial Plan
Free included feature and a best practice in all Cisco
CallManager Designs
Voice Mail
Server
UC Virtualization Roadmap
First Offer ndash Shipping
bull Unified Computing System
(UCS B-series with SAN)
- IP Telephony
- Messaging
- Presence
- Mobility
- Customer Care
- Network Management Suite
Current Support
bull Unity 7x (FCS Feb 2009)
- Unified Computing System
- Software only
bull Unified Contact Center
Enterprise 75 (FCS Nov 2008)
- Peripheral Gateways
- Client AW
bull Rest of UC
- Cisco-internal labs only
Shipping May 2010 Future
Enhancements
(Not Committed)
bull Market-driven
(Midmarket Hosted)
bull Virtualize rest of UC
bull VMware feature
support
bull More Server options
(eg UCS C-series 3rd-
party servers)
bull More Storage options
(DAS NAS Diskless)
bull Unified Fabric support
bull Additional hypervisorsor
1HCY10
CAPEX
bull Reduced Server Count (50-75)
bull Storage Consolidation (50+)
bull Reduced Network Ports (50+)
bull Reduced Cabling (50+)
OPEX
bull Reduced Rack amp Floor Space (36)
bull Reduced PowerCooling (20+)
bull Fewer Servers to Manage (50-75 less)
bull Reduced MaintenanceSupport Costs (~20)
UC on UCS Value Proposition
Example 5000 usersDial tone voicemail and Presence 10 are Contact Center Agents
11 non-virtualized rack servers required for UC more for other business apps
Unified Communications
User Experience
bull Single Number Rings all phones
bull Seamless transfer to Mobile phone
bull One Voicemail box with Message Waiting Indicator for all devices
bull Follow me phone profile secure phone logon
bull Soft client escalation from chat to voice to video to conferencing
bull Unified Directory
DISA Migration to IP End-to-End
Pure TDM ndash Voice and Video
Pure IP (VoIP)TDM Backbone + VoIP Islands
IP Backbone + TDM Islands
TDM
IP-Packet
GIG
GIG
IPIP
IPIP
TDMIP IP
IPIP
TDM
April
2004
Sept
2010
bull LSC (AS-SIP trunking QoS RTS Architecture)bull CUCM v802 Linux Appliance UCS VMware
bull Gateways 28XX 29XX and 38XX 39XX VG224hellip1511T
bull Future CUCM v86x and CUCM v95
bull PBX-1 MLPP support for C2bull CCM 42(3)SR3 SR4b 43(1)SR1a 43(2)SR1b v712
bull Gateways 2851 37xx 38xx
bull IP Phones 790611414245616265707175
bull IP Communicator soft client v7
bull (Future CUCM v80x as PBX-1)
bull DISA VoSIP CUCM v712 (No Gateways) (Future CUCM v86)
Cisco JITC Certifications -Applications
bull CPEbull Unity Enterprise 50(1) PIMG DampA TIMG (Future Unity Cxn 80)
bull Unified Contact Center Express 60 SR1 (Future UCCX 80)
bull ASLANbull version 5 6 7 (Future v75)
bull Wirelessbull 4402 4404 WiSM WLAN WLCs WCS v4118510
bull (Future LAP 11XX 12XX 15XX 35XX)
bull Video Tandbergbull MXP C-Series MSE amp MPS series MCUrsquos VCS TMS
Cisco JITC Certifications
(cont)
bull CUCM v712 (Today)
bull Linux
bull 80ms cluster
bull PBX-1 with MLPP
bull CCM v43x (Today)
bull Windows 2003
bull 40ms cluster
bull PBX-1 with MLPP
bull CUCM v802 (Today)
bull Linux
bull 80ms cluster
bull LSC with AS-SIP
Software upgradable as systems become JITC certified and posted on APL by DISA
Some deployments may require new servers
PBX-1 PBX-1 LSC
CUCM Migration from PBX-1 to LSC
CIS Secure
IP Fiber Phone
NTSWG (TSG-6 Class AampB)
Tempest Certfied and JITC DSN
L3 Communications
IP-STE Type 1 cert
GD vIPer
NTSWG
(TSG-6 Class B)
IP-STE and JITC
DSN
NIPRNET
Secure Phones Transitioning to IP
FROM device based multi-element software
pricing
TO User Connect Licensing
Rack Servers
$ node
Phones
$ device
HW SW
Gateways
$ node CUCM UCSS
$ user (volume pricing tiers )
CUCM RTU
$ node
DLU
$ device
CUWL (mandatory UCSS amp ESW)
$ user
Dynamic feature bundles
(ELA $ user)
HW
Apps Soft Clients
$ port server + $ user
Single User Connect
License
Just count the number of
users and public space
devices to calculate the
cost per user
Phones
$ device
Gateways
$ node
Rack Servers
$ node
Cisco Unified Communications
Software Subscription
Licensing in CUCM v80
Cisco Unified Workspace Licensing
(CUWL)
Functionality Included in the Cisco Unified Workspace Licensing
Video Conferencing Cisco Unified MeetingPlace
Web Conferencing Cisco WebEx Meeting Center or Cisco Unified MeetingPlace
Audio Conferencing Cisco Unified MeetingPlace
Contact Center Unified Contact Center Express (25 Cisco UWL = 1 Std Agent)
Mobile Phone Client Cisco Unified Mobile Communicator Client
Session ManagementCisco Unified Communications Manager Session Management Edition
Presence Cisco Unified Presence Profile
Mobility (with Sim Ring services)
Cisco Unified Mobility Profile
Intercompany Media Engine
Intercompany Media Engine
Soft ClientCisco Unified Personal Communicator or Cisco Unified IP Communicator with Cisco Unified Video Advantage
Messaging Cisco Unity or Cisco Unity Connection
PhoneCall Control License for One or Unlimited Cisco IP Phones per User
Business
Edition
Standard
Edition
Professional
Edition
Unity
Connection
One One Unlimited
Entry Edition
One
IPC
Major
Upgrades
Technical
Assistance
24 x 7
Access to
Learning
Resources
Maintenance
and Minor
Updates
Unified
Communications
Software Subscription
(UCSS)
Cisco Unified Communication
Essential Operate Service (ESW)
+
Available for IP Telephony Conferencing Messaging Presence
Mobility and Contact Center
Cisco UCSS and ESW
Tandberg is now part of Cisco
Cisco and TANDBERG Better Togetherhellip
Complete Portfolio and Architecture
hellip from immersive rooms to the desktop with supporting infrastructure to accelerate your use of video and collaboration
Product Innovationhellip Technology and feature innovation leadership
to evolve the best video experience today into the next generation of collaboration
Investment Protection
hellip to maximize your existing deployments and drive sustained usage and adoption
Best Interoperability and Intercompany
hellip for connecting to anyone anywhere across vendors standards and company borders
Unified Partners and Services
hellip consistency and evolution for new experiences
hellip the best of both today and even better tomorrow
UC Manager
Cisco Unified
Telepresence and
VideoconferencingVideo MCUs and Gateways
Cisco WebExVoice Video and Web Conferencing
Desktop clients and endpointsVideo Telephony
Desktop Telepresence
Mobile Telepresence
Cisco Immersive
TelePresence
Video as intuitive
and ubiquitous
as voice
Video Transforms the Enterprise Cisco business tablet
Cisco Unified Contact
Centre Express amp CVPVideo-enabled
Contact Center Solutions
Combined Endpoint Portfolio
Immersive PersonalMultipurpose Solution Platforms
For dedicated rooms
with optimized and
customized
environments for
face-to-face virtual
communications and
collaboration
For telepresence
experiences in
personal office at
home for
telecommuting
applications and
while traveling
An optimum
telepresence
experience for the
widest range of
group conference
rooms and
environments
Core Cisco
TelePresence
components for
customized and
vertical applications
Solution components
Beyond
the roomhellip
many
participants
Enhanced presence
office and home
Enhancing
voice
Tactical
meeting
environment
Strategic
meeting
environment
Cisco TelePresence Immersion Curve
The right endpoint for the right interaction
Video Enabled Voice
Immersive
Multipurpose
Personal
Video Enabled Web Telepresence
Personal
Mobility
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
Multi-Site Centralized Call Control
Survivable Remote Site Telephony
bull Under normal operations the Branch office location registers IP Phones to Central Call Processor ndashRouter transparently passes Voice and Signaling across IP WAN
bull When IP WAN is lost IP Phones re-register with Branch router ndash calls can be made internally or across the PSTN (POTSISDN)
bull When the WAN is re-established the branch IP Phones automatically re-register with the Central Site Call Manager
Advantage of Geographic Redundancy
Voice Mail
Server
IP
PhonesIP
Phones
Site A Site B
CallManager
Cluster
Spatial Redundancy = Resilience
Single Point of Administration Extension Mobility
Feature Transparency and Unified Dial Plan
Free included feature and a best practice in all Cisco
CallManager Designs
Voice Mail
Server
UC Virtualization Roadmap
First Offer ndash Shipping
bull Unified Computing System
(UCS B-series with SAN)
- IP Telephony
- Messaging
- Presence
- Mobility
- Customer Care
- Network Management Suite
Current Support
bull Unity 7x (FCS Feb 2009)
- Unified Computing System
- Software only
bull Unified Contact Center
Enterprise 75 (FCS Nov 2008)
- Peripheral Gateways
- Client AW
bull Rest of UC
- Cisco-internal labs only
Shipping May 2010 Future
Enhancements
(Not Committed)
bull Market-driven
(Midmarket Hosted)
bull Virtualize rest of UC
bull VMware feature
support
bull More Server options
(eg UCS C-series 3rd-
party servers)
bull More Storage options
(DAS NAS Diskless)
bull Unified Fabric support
bull Additional hypervisorsor
1HCY10
CAPEX
bull Reduced Server Count (50-75)
bull Storage Consolidation (50+)
bull Reduced Network Ports (50+)
bull Reduced Cabling (50+)
OPEX
bull Reduced Rack amp Floor Space (36)
bull Reduced PowerCooling (20+)
bull Fewer Servers to Manage (50-75 less)
bull Reduced MaintenanceSupport Costs (~20)
UC on UCS Value Proposition
Example 5000 usersDial tone voicemail and Presence 10 are Contact Center Agents
11 non-virtualized rack servers required for UC more for other business apps
Unified Communications
User Experience
bull Single Number Rings all phones
bull Seamless transfer to Mobile phone
bull One Voicemail box with Message Waiting Indicator for all devices
bull Follow me phone profile secure phone logon
bull Soft client escalation from chat to voice to video to conferencing
bull Unified Directory
DISA Migration to IP End-to-End
Pure TDM ndash Voice and Video
Pure IP (VoIP)TDM Backbone + VoIP Islands
IP Backbone + TDM Islands
TDM
IP-Packet
GIG
GIG
IPIP
IPIP
TDMIP IP
IPIP
TDM
April
2004
Sept
2010
bull LSC (AS-SIP trunking QoS RTS Architecture)bull CUCM v802 Linux Appliance UCS VMware
bull Gateways 28XX 29XX and 38XX 39XX VG224hellip1511T
bull Future CUCM v86x and CUCM v95
bull PBX-1 MLPP support for C2bull CCM 42(3)SR3 SR4b 43(1)SR1a 43(2)SR1b v712
bull Gateways 2851 37xx 38xx
bull IP Phones 790611414245616265707175
bull IP Communicator soft client v7
bull (Future CUCM v80x as PBX-1)
bull DISA VoSIP CUCM v712 (No Gateways) (Future CUCM v86)
Cisco JITC Certifications -Applications
bull CPEbull Unity Enterprise 50(1) PIMG DampA TIMG (Future Unity Cxn 80)
bull Unified Contact Center Express 60 SR1 (Future UCCX 80)
bull ASLANbull version 5 6 7 (Future v75)
bull Wirelessbull 4402 4404 WiSM WLAN WLCs WCS v4118510
bull (Future LAP 11XX 12XX 15XX 35XX)
bull Video Tandbergbull MXP C-Series MSE amp MPS series MCUrsquos VCS TMS
Cisco JITC Certifications
(cont)
bull CUCM v712 (Today)
bull Linux
bull 80ms cluster
bull PBX-1 with MLPP
bull CCM v43x (Today)
bull Windows 2003
bull 40ms cluster
bull PBX-1 with MLPP
bull CUCM v802 (Today)
bull Linux
bull 80ms cluster
bull LSC with AS-SIP
Software upgradable as systems become JITC certified and posted on APL by DISA
Some deployments may require new servers
PBX-1 PBX-1 LSC
CUCM Migration from PBX-1 to LSC
CIS Secure
IP Fiber Phone
NTSWG (TSG-6 Class AampB)
Tempest Certfied and JITC DSN
L3 Communications
IP-STE Type 1 cert
GD vIPer
NTSWG
(TSG-6 Class B)
IP-STE and JITC
DSN
NIPRNET
Secure Phones Transitioning to IP
FROM device based multi-element software
pricing
TO User Connect Licensing
Rack Servers
$ node
Phones
$ device
HW SW
Gateways
$ node CUCM UCSS
$ user (volume pricing tiers )
CUCM RTU
$ node
DLU
$ device
CUWL (mandatory UCSS amp ESW)
$ user
Dynamic feature bundles
(ELA $ user)
HW
Apps Soft Clients
$ port server + $ user
Single User Connect
License
Just count the number of
users and public space
devices to calculate the
cost per user
Phones
$ device
Gateways
$ node
Rack Servers
$ node
Cisco Unified Communications
Software Subscription
Licensing in CUCM v80
Cisco Unified Workspace Licensing
(CUWL)
Functionality Included in the Cisco Unified Workspace Licensing
Video Conferencing Cisco Unified MeetingPlace
Web Conferencing Cisco WebEx Meeting Center or Cisco Unified MeetingPlace
Audio Conferencing Cisco Unified MeetingPlace
Contact Center Unified Contact Center Express (25 Cisco UWL = 1 Std Agent)
Mobile Phone Client Cisco Unified Mobile Communicator Client
Session ManagementCisco Unified Communications Manager Session Management Edition
Presence Cisco Unified Presence Profile
Mobility (with Sim Ring services)
Cisco Unified Mobility Profile
Intercompany Media Engine
Intercompany Media Engine
Soft ClientCisco Unified Personal Communicator or Cisco Unified IP Communicator with Cisco Unified Video Advantage
Messaging Cisco Unity or Cisco Unity Connection
PhoneCall Control License for One or Unlimited Cisco IP Phones per User
Business
Edition
Standard
Edition
Professional
Edition
Unity
Connection
One One Unlimited
Entry Edition
One
IPC
Major
Upgrades
Technical
Assistance
24 x 7
Access to
Learning
Resources
Maintenance
and Minor
Updates
Unified
Communications
Software Subscription
(UCSS)
Cisco Unified Communication
Essential Operate Service (ESW)
+
Available for IP Telephony Conferencing Messaging Presence
Mobility and Contact Center
Cisco UCSS and ESW
Tandberg is now part of Cisco
Cisco and TANDBERG Better Togetherhellip
Complete Portfolio and Architecture
hellip from immersive rooms to the desktop with supporting infrastructure to accelerate your use of video and collaboration
Product Innovationhellip Technology and feature innovation leadership
to evolve the best video experience today into the next generation of collaboration
Investment Protection
hellip to maximize your existing deployments and drive sustained usage and adoption
Best Interoperability and Intercompany
hellip for connecting to anyone anywhere across vendors standards and company borders
Unified Partners and Services
hellip consistency and evolution for new experiences
hellip the best of both today and even better tomorrow
UC Manager
Cisco Unified
Telepresence and
VideoconferencingVideo MCUs and Gateways
Cisco WebExVoice Video and Web Conferencing
Desktop clients and endpointsVideo Telephony
Desktop Telepresence
Mobile Telepresence
Cisco Immersive
TelePresence
Video as intuitive
and ubiquitous
as voice
Video Transforms the Enterprise Cisco business tablet
Cisco Unified Contact
Centre Express amp CVPVideo-enabled
Contact Center Solutions
Combined Endpoint Portfolio
Immersive PersonalMultipurpose Solution Platforms
For dedicated rooms
with optimized and
customized
environments for
face-to-face virtual
communications and
collaboration
For telepresence
experiences in
personal office at
home for
telecommuting
applications and
while traveling
An optimum
telepresence
experience for the
widest range of
group conference
rooms and
environments
Core Cisco
TelePresence
components for
customized and
vertical applications
Solution components
Beyond
the roomhellip
many
participants
Enhanced presence
office and home
Enhancing
voice
Tactical
meeting
environment
Strategic
meeting
environment
Cisco TelePresence Immersion Curve
The right endpoint for the right interaction
Video Enabled Voice
Immersive
Multipurpose
Personal
Video Enabled Web Telepresence
Personal
Mobility
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
Survivable Remote Site Telephony
bull Under normal operations the Branch office location registers IP Phones to Central Call Processor ndashRouter transparently passes Voice and Signaling across IP WAN
bull When IP WAN is lost IP Phones re-register with Branch router ndash calls can be made internally or across the PSTN (POTSISDN)
bull When the WAN is re-established the branch IP Phones automatically re-register with the Central Site Call Manager
Advantage of Geographic Redundancy
Voice Mail
Server
IP
PhonesIP
Phones
Site A Site B
CallManager
Cluster
Spatial Redundancy = Resilience
Single Point of Administration Extension Mobility
Feature Transparency and Unified Dial Plan
Free included feature and a best practice in all Cisco
CallManager Designs
Voice Mail
Server
UC Virtualization Roadmap
First Offer ndash Shipping
bull Unified Computing System
(UCS B-series with SAN)
- IP Telephony
- Messaging
- Presence
- Mobility
- Customer Care
- Network Management Suite
Current Support
bull Unity 7x (FCS Feb 2009)
- Unified Computing System
- Software only
bull Unified Contact Center
Enterprise 75 (FCS Nov 2008)
- Peripheral Gateways
- Client AW
bull Rest of UC
- Cisco-internal labs only
Shipping May 2010 Future
Enhancements
(Not Committed)
bull Market-driven
(Midmarket Hosted)
bull Virtualize rest of UC
bull VMware feature
support
bull More Server options
(eg UCS C-series 3rd-
party servers)
bull More Storage options
(DAS NAS Diskless)
bull Unified Fabric support
bull Additional hypervisorsor
1HCY10
CAPEX
bull Reduced Server Count (50-75)
bull Storage Consolidation (50+)
bull Reduced Network Ports (50+)
bull Reduced Cabling (50+)
OPEX
bull Reduced Rack amp Floor Space (36)
bull Reduced PowerCooling (20+)
bull Fewer Servers to Manage (50-75 less)
bull Reduced MaintenanceSupport Costs (~20)
UC on UCS Value Proposition
Example 5000 usersDial tone voicemail and Presence 10 are Contact Center Agents
11 non-virtualized rack servers required for UC more for other business apps
Unified Communications
User Experience
bull Single Number Rings all phones
bull Seamless transfer to Mobile phone
bull One Voicemail box with Message Waiting Indicator for all devices
bull Follow me phone profile secure phone logon
bull Soft client escalation from chat to voice to video to conferencing
bull Unified Directory
DISA Migration to IP End-to-End
Pure TDM ndash Voice and Video
Pure IP (VoIP)TDM Backbone + VoIP Islands
IP Backbone + TDM Islands
TDM
IP-Packet
GIG
GIG
IPIP
IPIP
TDMIP IP
IPIP
TDM
April
2004
Sept
2010
bull LSC (AS-SIP trunking QoS RTS Architecture)bull CUCM v802 Linux Appliance UCS VMware
bull Gateways 28XX 29XX and 38XX 39XX VG224hellip1511T
bull Future CUCM v86x and CUCM v95
bull PBX-1 MLPP support for C2bull CCM 42(3)SR3 SR4b 43(1)SR1a 43(2)SR1b v712
bull Gateways 2851 37xx 38xx
bull IP Phones 790611414245616265707175
bull IP Communicator soft client v7
bull (Future CUCM v80x as PBX-1)
bull DISA VoSIP CUCM v712 (No Gateways) (Future CUCM v86)
Cisco JITC Certifications -Applications
bull CPEbull Unity Enterprise 50(1) PIMG DampA TIMG (Future Unity Cxn 80)
bull Unified Contact Center Express 60 SR1 (Future UCCX 80)
bull ASLANbull version 5 6 7 (Future v75)
bull Wirelessbull 4402 4404 WiSM WLAN WLCs WCS v4118510
bull (Future LAP 11XX 12XX 15XX 35XX)
bull Video Tandbergbull MXP C-Series MSE amp MPS series MCUrsquos VCS TMS
Cisco JITC Certifications
(cont)
bull CUCM v712 (Today)
bull Linux
bull 80ms cluster
bull PBX-1 with MLPP
bull CCM v43x (Today)
bull Windows 2003
bull 40ms cluster
bull PBX-1 with MLPP
bull CUCM v802 (Today)
bull Linux
bull 80ms cluster
bull LSC with AS-SIP
Software upgradable as systems become JITC certified and posted on APL by DISA
Some deployments may require new servers
PBX-1 PBX-1 LSC
CUCM Migration from PBX-1 to LSC
CIS Secure
IP Fiber Phone
NTSWG (TSG-6 Class AampB)
Tempest Certfied and JITC DSN
L3 Communications
IP-STE Type 1 cert
GD vIPer
NTSWG
(TSG-6 Class B)
IP-STE and JITC
DSN
NIPRNET
Secure Phones Transitioning to IP
FROM device based multi-element software
pricing
TO User Connect Licensing
Rack Servers
$ node
Phones
$ device
HW SW
Gateways
$ node CUCM UCSS
$ user (volume pricing tiers )
CUCM RTU
$ node
DLU
$ device
CUWL (mandatory UCSS amp ESW)
$ user
Dynamic feature bundles
(ELA $ user)
HW
Apps Soft Clients
$ port server + $ user
Single User Connect
License
Just count the number of
users and public space
devices to calculate the
cost per user
Phones
$ device
Gateways
$ node
Rack Servers
$ node
Cisco Unified Communications
Software Subscription
Licensing in CUCM v80
Cisco Unified Workspace Licensing
(CUWL)
Functionality Included in the Cisco Unified Workspace Licensing
Video Conferencing Cisco Unified MeetingPlace
Web Conferencing Cisco WebEx Meeting Center or Cisco Unified MeetingPlace
Audio Conferencing Cisco Unified MeetingPlace
Contact Center Unified Contact Center Express (25 Cisco UWL = 1 Std Agent)
Mobile Phone Client Cisco Unified Mobile Communicator Client
Session ManagementCisco Unified Communications Manager Session Management Edition
Presence Cisco Unified Presence Profile
Mobility (with Sim Ring services)
Cisco Unified Mobility Profile
Intercompany Media Engine
Intercompany Media Engine
Soft ClientCisco Unified Personal Communicator or Cisco Unified IP Communicator with Cisco Unified Video Advantage
Messaging Cisco Unity or Cisco Unity Connection
PhoneCall Control License for One or Unlimited Cisco IP Phones per User
Business
Edition
Standard
Edition
Professional
Edition
Unity
Connection
One One Unlimited
Entry Edition
One
IPC
Major
Upgrades
Technical
Assistance
24 x 7
Access to
Learning
Resources
Maintenance
and Minor
Updates
Unified
Communications
Software Subscription
(UCSS)
Cisco Unified Communication
Essential Operate Service (ESW)
+
Available for IP Telephony Conferencing Messaging Presence
Mobility and Contact Center
Cisco UCSS and ESW
Tandberg is now part of Cisco
Cisco and TANDBERG Better Togetherhellip
Complete Portfolio and Architecture
hellip from immersive rooms to the desktop with supporting infrastructure to accelerate your use of video and collaboration
Product Innovationhellip Technology and feature innovation leadership
to evolve the best video experience today into the next generation of collaboration
Investment Protection
hellip to maximize your existing deployments and drive sustained usage and adoption
Best Interoperability and Intercompany
hellip for connecting to anyone anywhere across vendors standards and company borders
Unified Partners and Services
hellip consistency and evolution for new experiences
hellip the best of both today and even better tomorrow
UC Manager
Cisco Unified
Telepresence and
VideoconferencingVideo MCUs and Gateways
Cisco WebExVoice Video and Web Conferencing
Desktop clients and endpointsVideo Telephony
Desktop Telepresence
Mobile Telepresence
Cisco Immersive
TelePresence
Video as intuitive
and ubiquitous
as voice
Video Transforms the Enterprise Cisco business tablet
Cisco Unified Contact
Centre Express amp CVPVideo-enabled
Contact Center Solutions
Combined Endpoint Portfolio
Immersive PersonalMultipurpose Solution Platforms
For dedicated rooms
with optimized and
customized
environments for
face-to-face virtual
communications and
collaboration
For telepresence
experiences in
personal office at
home for
telecommuting
applications and
while traveling
An optimum
telepresence
experience for the
widest range of
group conference
rooms and
environments
Core Cisco
TelePresence
components for
customized and
vertical applications
Solution components
Beyond
the roomhellip
many
participants
Enhanced presence
office and home
Enhancing
voice
Tactical
meeting
environment
Strategic
meeting
environment
Cisco TelePresence Immersion Curve
The right endpoint for the right interaction
Video Enabled Voice
Immersive
Multipurpose
Personal
Video Enabled Web Telepresence
Personal
Mobility
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
Advantage of Geographic Redundancy
Voice Mail
Server
IP
PhonesIP
Phones
Site A Site B
CallManager
Cluster
Spatial Redundancy = Resilience
Single Point of Administration Extension Mobility
Feature Transparency and Unified Dial Plan
Free included feature and a best practice in all Cisco
CallManager Designs
Voice Mail
Server
UC Virtualization Roadmap
First Offer ndash Shipping
bull Unified Computing System
(UCS B-series with SAN)
- IP Telephony
- Messaging
- Presence
- Mobility
- Customer Care
- Network Management Suite
Current Support
bull Unity 7x (FCS Feb 2009)
- Unified Computing System
- Software only
bull Unified Contact Center
Enterprise 75 (FCS Nov 2008)
- Peripheral Gateways
- Client AW
bull Rest of UC
- Cisco-internal labs only
Shipping May 2010 Future
Enhancements
(Not Committed)
bull Market-driven
(Midmarket Hosted)
bull Virtualize rest of UC
bull VMware feature
support
bull More Server options
(eg UCS C-series 3rd-
party servers)
bull More Storage options
(DAS NAS Diskless)
bull Unified Fabric support
bull Additional hypervisorsor
1HCY10
CAPEX
bull Reduced Server Count (50-75)
bull Storage Consolidation (50+)
bull Reduced Network Ports (50+)
bull Reduced Cabling (50+)
OPEX
bull Reduced Rack amp Floor Space (36)
bull Reduced PowerCooling (20+)
bull Fewer Servers to Manage (50-75 less)
bull Reduced MaintenanceSupport Costs (~20)
UC on UCS Value Proposition
Example 5000 usersDial tone voicemail and Presence 10 are Contact Center Agents
11 non-virtualized rack servers required for UC more for other business apps
Unified Communications
User Experience
bull Single Number Rings all phones
bull Seamless transfer to Mobile phone
bull One Voicemail box with Message Waiting Indicator for all devices
bull Follow me phone profile secure phone logon
bull Soft client escalation from chat to voice to video to conferencing
bull Unified Directory
DISA Migration to IP End-to-End
Pure TDM ndash Voice and Video
Pure IP (VoIP)TDM Backbone + VoIP Islands
IP Backbone + TDM Islands
TDM
IP-Packet
GIG
GIG
IPIP
IPIP
TDMIP IP
IPIP
TDM
April
2004
Sept
2010
bull LSC (AS-SIP trunking QoS RTS Architecture)bull CUCM v802 Linux Appliance UCS VMware
bull Gateways 28XX 29XX and 38XX 39XX VG224hellip1511T
bull Future CUCM v86x and CUCM v95
bull PBX-1 MLPP support for C2bull CCM 42(3)SR3 SR4b 43(1)SR1a 43(2)SR1b v712
bull Gateways 2851 37xx 38xx
bull IP Phones 790611414245616265707175
bull IP Communicator soft client v7
bull (Future CUCM v80x as PBX-1)
bull DISA VoSIP CUCM v712 (No Gateways) (Future CUCM v86)
Cisco JITC Certifications -Applications
bull CPEbull Unity Enterprise 50(1) PIMG DampA TIMG (Future Unity Cxn 80)
bull Unified Contact Center Express 60 SR1 (Future UCCX 80)
bull ASLANbull version 5 6 7 (Future v75)
bull Wirelessbull 4402 4404 WiSM WLAN WLCs WCS v4118510
bull (Future LAP 11XX 12XX 15XX 35XX)
bull Video Tandbergbull MXP C-Series MSE amp MPS series MCUrsquos VCS TMS
Cisco JITC Certifications
(cont)
bull CUCM v712 (Today)
bull Linux
bull 80ms cluster
bull PBX-1 with MLPP
bull CCM v43x (Today)
bull Windows 2003
bull 40ms cluster
bull PBX-1 with MLPP
bull CUCM v802 (Today)
bull Linux
bull 80ms cluster
bull LSC with AS-SIP
Software upgradable as systems become JITC certified and posted on APL by DISA
Some deployments may require new servers
PBX-1 PBX-1 LSC
CUCM Migration from PBX-1 to LSC
CIS Secure
IP Fiber Phone
NTSWG (TSG-6 Class AampB)
Tempest Certfied and JITC DSN
L3 Communications
IP-STE Type 1 cert
GD vIPer
NTSWG
(TSG-6 Class B)
IP-STE and JITC
DSN
NIPRNET
Secure Phones Transitioning to IP
FROM device based multi-element software
pricing
TO User Connect Licensing
Rack Servers
$ node
Phones
$ device
HW SW
Gateways
$ node CUCM UCSS
$ user (volume pricing tiers )
CUCM RTU
$ node
DLU
$ device
CUWL (mandatory UCSS amp ESW)
$ user
Dynamic feature bundles
(ELA $ user)
HW
Apps Soft Clients
$ port server + $ user
Single User Connect
License
Just count the number of
users and public space
devices to calculate the
cost per user
Phones
$ device
Gateways
$ node
Rack Servers
$ node
Cisco Unified Communications
Software Subscription
Licensing in CUCM v80
Cisco Unified Workspace Licensing
(CUWL)
Functionality Included in the Cisco Unified Workspace Licensing
Video Conferencing Cisco Unified MeetingPlace
Web Conferencing Cisco WebEx Meeting Center or Cisco Unified MeetingPlace
Audio Conferencing Cisco Unified MeetingPlace
Contact Center Unified Contact Center Express (25 Cisco UWL = 1 Std Agent)
Mobile Phone Client Cisco Unified Mobile Communicator Client
Session ManagementCisco Unified Communications Manager Session Management Edition
Presence Cisco Unified Presence Profile
Mobility (with Sim Ring services)
Cisco Unified Mobility Profile
Intercompany Media Engine
Intercompany Media Engine
Soft ClientCisco Unified Personal Communicator or Cisco Unified IP Communicator with Cisco Unified Video Advantage
Messaging Cisco Unity or Cisco Unity Connection
PhoneCall Control License for One or Unlimited Cisco IP Phones per User
Business
Edition
Standard
Edition
Professional
Edition
Unity
Connection
One One Unlimited
Entry Edition
One
IPC
Major
Upgrades
Technical
Assistance
24 x 7
Access to
Learning
Resources
Maintenance
and Minor
Updates
Unified
Communications
Software Subscription
(UCSS)
Cisco Unified Communication
Essential Operate Service (ESW)
+
Available for IP Telephony Conferencing Messaging Presence
Mobility and Contact Center
Cisco UCSS and ESW
Tandberg is now part of Cisco
Cisco and TANDBERG Better Togetherhellip
Complete Portfolio and Architecture
hellip from immersive rooms to the desktop with supporting infrastructure to accelerate your use of video and collaboration
Product Innovationhellip Technology and feature innovation leadership
to evolve the best video experience today into the next generation of collaboration
Investment Protection
hellip to maximize your existing deployments and drive sustained usage and adoption
Best Interoperability and Intercompany
hellip for connecting to anyone anywhere across vendors standards and company borders
Unified Partners and Services
hellip consistency and evolution for new experiences
hellip the best of both today and even better tomorrow
UC Manager
Cisco Unified
Telepresence and
VideoconferencingVideo MCUs and Gateways
Cisco WebExVoice Video and Web Conferencing
Desktop clients and endpointsVideo Telephony
Desktop Telepresence
Mobile Telepresence
Cisco Immersive
TelePresence
Video as intuitive
and ubiquitous
as voice
Video Transforms the Enterprise Cisco business tablet
Cisco Unified Contact
Centre Express amp CVPVideo-enabled
Contact Center Solutions
Combined Endpoint Portfolio
Immersive PersonalMultipurpose Solution Platforms
For dedicated rooms
with optimized and
customized
environments for
face-to-face virtual
communications and
collaboration
For telepresence
experiences in
personal office at
home for
telecommuting
applications and
while traveling
An optimum
telepresence
experience for the
widest range of
group conference
rooms and
environments
Core Cisco
TelePresence
components for
customized and
vertical applications
Solution components
Beyond
the roomhellip
many
participants
Enhanced presence
office and home
Enhancing
voice
Tactical
meeting
environment
Strategic
meeting
environment
Cisco TelePresence Immersion Curve
The right endpoint for the right interaction
Video Enabled Voice
Immersive
Multipurpose
Personal
Video Enabled Web Telepresence
Personal
Mobility
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
UC Virtualization Roadmap
First Offer ndash Shipping
bull Unified Computing System
(UCS B-series with SAN)
- IP Telephony
- Messaging
- Presence
- Mobility
- Customer Care
- Network Management Suite
Current Support
bull Unity 7x (FCS Feb 2009)
- Unified Computing System
- Software only
bull Unified Contact Center
Enterprise 75 (FCS Nov 2008)
- Peripheral Gateways
- Client AW
bull Rest of UC
- Cisco-internal labs only
Shipping May 2010 Future
Enhancements
(Not Committed)
bull Market-driven
(Midmarket Hosted)
bull Virtualize rest of UC
bull VMware feature
support
bull More Server options
(eg UCS C-series 3rd-
party servers)
bull More Storage options
(DAS NAS Diskless)
bull Unified Fabric support
bull Additional hypervisorsor
1HCY10
CAPEX
bull Reduced Server Count (50-75)
bull Storage Consolidation (50+)
bull Reduced Network Ports (50+)
bull Reduced Cabling (50+)
OPEX
bull Reduced Rack amp Floor Space (36)
bull Reduced PowerCooling (20+)
bull Fewer Servers to Manage (50-75 less)
bull Reduced MaintenanceSupport Costs (~20)
UC on UCS Value Proposition
Example 5000 usersDial tone voicemail and Presence 10 are Contact Center Agents
11 non-virtualized rack servers required for UC more for other business apps
Unified Communications
User Experience
bull Single Number Rings all phones
bull Seamless transfer to Mobile phone
bull One Voicemail box with Message Waiting Indicator for all devices
bull Follow me phone profile secure phone logon
bull Soft client escalation from chat to voice to video to conferencing
bull Unified Directory
DISA Migration to IP End-to-End
Pure TDM ndash Voice and Video
Pure IP (VoIP)TDM Backbone + VoIP Islands
IP Backbone + TDM Islands
TDM
IP-Packet
GIG
GIG
IPIP
IPIP
TDMIP IP
IPIP
TDM
April
2004
Sept
2010
bull LSC (AS-SIP trunking QoS RTS Architecture)bull CUCM v802 Linux Appliance UCS VMware
bull Gateways 28XX 29XX and 38XX 39XX VG224hellip1511T
bull Future CUCM v86x and CUCM v95
bull PBX-1 MLPP support for C2bull CCM 42(3)SR3 SR4b 43(1)SR1a 43(2)SR1b v712
bull Gateways 2851 37xx 38xx
bull IP Phones 790611414245616265707175
bull IP Communicator soft client v7
bull (Future CUCM v80x as PBX-1)
bull DISA VoSIP CUCM v712 (No Gateways) (Future CUCM v86)
Cisco JITC Certifications -Applications
bull CPEbull Unity Enterprise 50(1) PIMG DampA TIMG (Future Unity Cxn 80)
bull Unified Contact Center Express 60 SR1 (Future UCCX 80)
bull ASLANbull version 5 6 7 (Future v75)
bull Wirelessbull 4402 4404 WiSM WLAN WLCs WCS v4118510
bull (Future LAP 11XX 12XX 15XX 35XX)
bull Video Tandbergbull MXP C-Series MSE amp MPS series MCUrsquos VCS TMS
Cisco JITC Certifications
(cont)
bull CUCM v712 (Today)
bull Linux
bull 80ms cluster
bull PBX-1 with MLPP
bull CCM v43x (Today)
bull Windows 2003
bull 40ms cluster
bull PBX-1 with MLPP
bull CUCM v802 (Today)
bull Linux
bull 80ms cluster
bull LSC with AS-SIP
Software upgradable as systems become JITC certified and posted on APL by DISA
Some deployments may require new servers
PBX-1 PBX-1 LSC
CUCM Migration from PBX-1 to LSC
CIS Secure
IP Fiber Phone
NTSWG (TSG-6 Class AampB)
Tempest Certfied and JITC DSN
L3 Communications
IP-STE Type 1 cert
GD vIPer
NTSWG
(TSG-6 Class B)
IP-STE and JITC
DSN
NIPRNET
Secure Phones Transitioning to IP
FROM device based multi-element software
pricing
TO User Connect Licensing
Rack Servers
$ node
Phones
$ device
HW SW
Gateways
$ node CUCM UCSS
$ user (volume pricing tiers )
CUCM RTU
$ node
DLU
$ device
CUWL (mandatory UCSS amp ESW)
$ user
Dynamic feature bundles
(ELA $ user)
HW
Apps Soft Clients
$ port server + $ user
Single User Connect
License
Just count the number of
users and public space
devices to calculate the
cost per user
Phones
$ device
Gateways
$ node
Rack Servers
$ node
Cisco Unified Communications
Software Subscription
Licensing in CUCM v80
Cisco Unified Workspace Licensing
(CUWL)
Functionality Included in the Cisco Unified Workspace Licensing
Video Conferencing Cisco Unified MeetingPlace
Web Conferencing Cisco WebEx Meeting Center or Cisco Unified MeetingPlace
Audio Conferencing Cisco Unified MeetingPlace
Contact Center Unified Contact Center Express (25 Cisco UWL = 1 Std Agent)
Mobile Phone Client Cisco Unified Mobile Communicator Client
Session ManagementCisco Unified Communications Manager Session Management Edition
Presence Cisco Unified Presence Profile
Mobility (with Sim Ring services)
Cisco Unified Mobility Profile
Intercompany Media Engine
Intercompany Media Engine
Soft ClientCisco Unified Personal Communicator or Cisco Unified IP Communicator with Cisco Unified Video Advantage
Messaging Cisco Unity or Cisco Unity Connection
PhoneCall Control License for One or Unlimited Cisco IP Phones per User
Business
Edition
Standard
Edition
Professional
Edition
Unity
Connection
One One Unlimited
Entry Edition
One
IPC
Major
Upgrades
Technical
Assistance
24 x 7
Access to
Learning
Resources
Maintenance
and Minor
Updates
Unified
Communications
Software Subscription
(UCSS)
Cisco Unified Communication
Essential Operate Service (ESW)
+
Available for IP Telephony Conferencing Messaging Presence
Mobility and Contact Center
Cisco UCSS and ESW
Tandberg is now part of Cisco
Cisco and TANDBERG Better Togetherhellip
Complete Portfolio and Architecture
hellip from immersive rooms to the desktop with supporting infrastructure to accelerate your use of video and collaboration
Product Innovationhellip Technology and feature innovation leadership
to evolve the best video experience today into the next generation of collaboration
Investment Protection
hellip to maximize your existing deployments and drive sustained usage and adoption
Best Interoperability and Intercompany
hellip for connecting to anyone anywhere across vendors standards and company borders
Unified Partners and Services
hellip consistency and evolution for new experiences
hellip the best of both today and even better tomorrow
UC Manager
Cisco Unified
Telepresence and
VideoconferencingVideo MCUs and Gateways
Cisco WebExVoice Video and Web Conferencing
Desktop clients and endpointsVideo Telephony
Desktop Telepresence
Mobile Telepresence
Cisco Immersive
TelePresence
Video as intuitive
and ubiquitous
as voice
Video Transforms the Enterprise Cisco business tablet
Cisco Unified Contact
Centre Express amp CVPVideo-enabled
Contact Center Solutions
Combined Endpoint Portfolio
Immersive PersonalMultipurpose Solution Platforms
For dedicated rooms
with optimized and
customized
environments for
face-to-face virtual
communications and
collaboration
For telepresence
experiences in
personal office at
home for
telecommuting
applications and
while traveling
An optimum
telepresence
experience for the
widest range of
group conference
rooms and
environments
Core Cisco
TelePresence
components for
customized and
vertical applications
Solution components
Beyond
the roomhellip
many
participants
Enhanced presence
office and home
Enhancing
voice
Tactical
meeting
environment
Strategic
meeting
environment
Cisco TelePresence Immersion Curve
The right endpoint for the right interaction
Video Enabled Voice
Immersive
Multipurpose
Personal
Video Enabled Web Telepresence
Personal
Mobility
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
CAPEX
bull Reduced Server Count (50-75)
bull Storage Consolidation (50+)
bull Reduced Network Ports (50+)
bull Reduced Cabling (50+)
OPEX
bull Reduced Rack amp Floor Space (36)
bull Reduced PowerCooling (20+)
bull Fewer Servers to Manage (50-75 less)
bull Reduced MaintenanceSupport Costs (~20)
UC on UCS Value Proposition
Example 5000 usersDial tone voicemail and Presence 10 are Contact Center Agents
11 non-virtualized rack servers required for UC more for other business apps
Unified Communications
User Experience
bull Single Number Rings all phones
bull Seamless transfer to Mobile phone
bull One Voicemail box with Message Waiting Indicator for all devices
bull Follow me phone profile secure phone logon
bull Soft client escalation from chat to voice to video to conferencing
bull Unified Directory
DISA Migration to IP End-to-End
Pure TDM ndash Voice and Video
Pure IP (VoIP)TDM Backbone + VoIP Islands
IP Backbone + TDM Islands
TDM
IP-Packet
GIG
GIG
IPIP
IPIP
TDMIP IP
IPIP
TDM
April
2004
Sept
2010
bull LSC (AS-SIP trunking QoS RTS Architecture)bull CUCM v802 Linux Appliance UCS VMware
bull Gateways 28XX 29XX and 38XX 39XX VG224hellip1511T
bull Future CUCM v86x and CUCM v95
bull PBX-1 MLPP support for C2bull CCM 42(3)SR3 SR4b 43(1)SR1a 43(2)SR1b v712
bull Gateways 2851 37xx 38xx
bull IP Phones 790611414245616265707175
bull IP Communicator soft client v7
bull (Future CUCM v80x as PBX-1)
bull DISA VoSIP CUCM v712 (No Gateways) (Future CUCM v86)
Cisco JITC Certifications -Applications
bull CPEbull Unity Enterprise 50(1) PIMG DampA TIMG (Future Unity Cxn 80)
bull Unified Contact Center Express 60 SR1 (Future UCCX 80)
bull ASLANbull version 5 6 7 (Future v75)
bull Wirelessbull 4402 4404 WiSM WLAN WLCs WCS v4118510
bull (Future LAP 11XX 12XX 15XX 35XX)
bull Video Tandbergbull MXP C-Series MSE amp MPS series MCUrsquos VCS TMS
Cisco JITC Certifications
(cont)
bull CUCM v712 (Today)
bull Linux
bull 80ms cluster
bull PBX-1 with MLPP
bull CCM v43x (Today)
bull Windows 2003
bull 40ms cluster
bull PBX-1 with MLPP
bull CUCM v802 (Today)
bull Linux
bull 80ms cluster
bull LSC with AS-SIP
Software upgradable as systems become JITC certified and posted on APL by DISA
Some deployments may require new servers
PBX-1 PBX-1 LSC
CUCM Migration from PBX-1 to LSC
CIS Secure
IP Fiber Phone
NTSWG (TSG-6 Class AampB)
Tempest Certfied and JITC DSN
L3 Communications
IP-STE Type 1 cert
GD vIPer
NTSWG
(TSG-6 Class B)
IP-STE and JITC
DSN
NIPRNET
Secure Phones Transitioning to IP
FROM device based multi-element software
pricing
TO User Connect Licensing
Rack Servers
$ node
Phones
$ device
HW SW
Gateways
$ node CUCM UCSS
$ user (volume pricing tiers )
CUCM RTU
$ node
DLU
$ device
CUWL (mandatory UCSS amp ESW)
$ user
Dynamic feature bundles
(ELA $ user)
HW
Apps Soft Clients
$ port server + $ user
Single User Connect
License
Just count the number of
users and public space
devices to calculate the
cost per user
Phones
$ device
Gateways
$ node
Rack Servers
$ node
Cisco Unified Communications
Software Subscription
Licensing in CUCM v80
Cisco Unified Workspace Licensing
(CUWL)
Functionality Included in the Cisco Unified Workspace Licensing
Video Conferencing Cisco Unified MeetingPlace
Web Conferencing Cisco WebEx Meeting Center or Cisco Unified MeetingPlace
Audio Conferencing Cisco Unified MeetingPlace
Contact Center Unified Contact Center Express (25 Cisco UWL = 1 Std Agent)
Mobile Phone Client Cisco Unified Mobile Communicator Client
Session ManagementCisco Unified Communications Manager Session Management Edition
Presence Cisco Unified Presence Profile
Mobility (with Sim Ring services)
Cisco Unified Mobility Profile
Intercompany Media Engine
Intercompany Media Engine
Soft ClientCisco Unified Personal Communicator or Cisco Unified IP Communicator with Cisco Unified Video Advantage
Messaging Cisco Unity or Cisco Unity Connection
PhoneCall Control License for One or Unlimited Cisco IP Phones per User
Business
Edition
Standard
Edition
Professional
Edition
Unity
Connection
One One Unlimited
Entry Edition
One
IPC
Major
Upgrades
Technical
Assistance
24 x 7
Access to
Learning
Resources
Maintenance
and Minor
Updates
Unified
Communications
Software Subscription
(UCSS)
Cisco Unified Communication
Essential Operate Service (ESW)
+
Available for IP Telephony Conferencing Messaging Presence
Mobility and Contact Center
Cisco UCSS and ESW
Tandberg is now part of Cisco
Cisco and TANDBERG Better Togetherhellip
Complete Portfolio and Architecture
hellip from immersive rooms to the desktop with supporting infrastructure to accelerate your use of video and collaboration
Product Innovationhellip Technology and feature innovation leadership
to evolve the best video experience today into the next generation of collaboration
Investment Protection
hellip to maximize your existing deployments and drive sustained usage and adoption
Best Interoperability and Intercompany
hellip for connecting to anyone anywhere across vendors standards and company borders
Unified Partners and Services
hellip consistency and evolution for new experiences
hellip the best of both today and even better tomorrow
UC Manager
Cisco Unified
Telepresence and
VideoconferencingVideo MCUs and Gateways
Cisco WebExVoice Video and Web Conferencing
Desktop clients and endpointsVideo Telephony
Desktop Telepresence
Mobile Telepresence
Cisco Immersive
TelePresence
Video as intuitive
and ubiquitous
as voice
Video Transforms the Enterprise Cisco business tablet
Cisco Unified Contact
Centre Express amp CVPVideo-enabled
Contact Center Solutions
Combined Endpoint Portfolio
Immersive PersonalMultipurpose Solution Platforms
For dedicated rooms
with optimized and
customized
environments for
face-to-face virtual
communications and
collaboration
For telepresence
experiences in
personal office at
home for
telecommuting
applications and
while traveling
An optimum
telepresence
experience for the
widest range of
group conference
rooms and
environments
Core Cisco
TelePresence
components for
customized and
vertical applications
Solution components
Beyond
the roomhellip
many
participants
Enhanced presence
office and home
Enhancing
voice
Tactical
meeting
environment
Strategic
meeting
environment
Cisco TelePresence Immersion Curve
The right endpoint for the right interaction
Video Enabled Voice
Immersive
Multipurpose
Personal
Video Enabled Web Telepresence
Personal
Mobility
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
Unified Communications
User Experience
bull Single Number Rings all phones
bull Seamless transfer to Mobile phone
bull One Voicemail box with Message Waiting Indicator for all devices
bull Follow me phone profile secure phone logon
bull Soft client escalation from chat to voice to video to conferencing
bull Unified Directory
DISA Migration to IP End-to-End
Pure TDM ndash Voice and Video
Pure IP (VoIP)TDM Backbone + VoIP Islands
IP Backbone + TDM Islands
TDM
IP-Packet
GIG
GIG
IPIP
IPIP
TDMIP IP
IPIP
TDM
April
2004
Sept
2010
bull LSC (AS-SIP trunking QoS RTS Architecture)bull CUCM v802 Linux Appliance UCS VMware
bull Gateways 28XX 29XX and 38XX 39XX VG224hellip1511T
bull Future CUCM v86x and CUCM v95
bull PBX-1 MLPP support for C2bull CCM 42(3)SR3 SR4b 43(1)SR1a 43(2)SR1b v712
bull Gateways 2851 37xx 38xx
bull IP Phones 790611414245616265707175
bull IP Communicator soft client v7
bull (Future CUCM v80x as PBX-1)
bull DISA VoSIP CUCM v712 (No Gateways) (Future CUCM v86)
Cisco JITC Certifications -Applications
bull CPEbull Unity Enterprise 50(1) PIMG DampA TIMG (Future Unity Cxn 80)
bull Unified Contact Center Express 60 SR1 (Future UCCX 80)
bull ASLANbull version 5 6 7 (Future v75)
bull Wirelessbull 4402 4404 WiSM WLAN WLCs WCS v4118510
bull (Future LAP 11XX 12XX 15XX 35XX)
bull Video Tandbergbull MXP C-Series MSE amp MPS series MCUrsquos VCS TMS
Cisco JITC Certifications
(cont)
bull CUCM v712 (Today)
bull Linux
bull 80ms cluster
bull PBX-1 with MLPP
bull CCM v43x (Today)
bull Windows 2003
bull 40ms cluster
bull PBX-1 with MLPP
bull CUCM v802 (Today)
bull Linux
bull 80ms cluster
bull LSC with AS-SIP
Software upgradable as systems become JITC certified and posted on APL by DISA
Some deployments may require new servers
PBX-1 PBX-1 LSC
CUCM Migration from PBX-1 to LSC
CIS Secure
IP Fiber Phone
NTSWG (TSG-6 Class AampB)
Tempest Certfied and JITC DSN
L3 Communications
IP-STE Type 1 cert
GD vIPer
NTSWG
(TSG-6 Class B)
IP-STE and JITC
DSN
NIPRNET
Secure Phones Transitioning to IP
FROM device based multi-element software
pricing
TO User Connect Licensing
Rack Servers
$ node
Phones
$ device
HW SW
Gateways
$ node CUCM UCSS
$ user (volume pricing tiers )
CUCM RTU
$ node
DLU
$ device
CUWL (mandatory UCSS amp ESW)
$ user
Dynamic feature bundles
(ELA $ user)
HW
Apps Soft Clients
$ port server + $ user
Single User Connect
License
Just count the number of
users and public space
devices to calculate the
cost per user
Phones
$ device
Gateways
$ node
Rack Servers
$ node
Cisco Unified Communications
Software Subscription
Licensing in CUCM v80
Cisco Unified Workspace Licensing
(CUWL)
Functionality Included in the Cisco Unified Workspace Licensing
Video Conferencing Cisco Unified MeetingPlace
Web Conferencing Cisco WebEx Meeting Center or Cisco Unified MeetingPlace
Audio Conferencing Cisco Unified MeetingPlace
Contact Center Unified Contact Center Express (25 Cisco UWL = 1 Std Agent)
Mobile Phone Client Cisco Unified Mobile Communicator Client
Session ManagementCisco Unified Communications Manager Session Management Edition
Presence Cisco Unified Presence Profile
Mobility (with Sim Ring services)
Cisco Unified Mobility Profile
Intercompany Media Engine
Intercompany Media Engine
Soft ClientCisco Unified Personal Communicator or Cisco Unified IP Communicator with Cisco Unified Video Advantage
Messaging Cisco Unity or Cisco Unity Connection
PhoneCall Control License for One or Unlimited Cisco IP Phones per User
Business
Edition
Standard
Edition
Professional
Edition
Unity
Connection
One One Unlimited
Entry Edition
One
IPC
Major
Upgrades
Technical
Assistance
24 x 7
Access to
Learning
Resources
Maintenance
and Minor
Updates
Unified
Communications
Software Subscription
(UCSS)
Cisco Unified Communication
Essential Operate Service (ESW)
+
Available for IP Telephony Conferencing Messaging Presence
Mobility and Contact Center
Cisco UCSS and ESW
Tandberg is now part of Cisco
Cisco and TANDBERG Better Togetherhellip
Complete Portfolio and Architecture
hellip from immersive rooms to the desktop with supporting infrastructure to accelerate your use of video and collaboration
Product Innovationhellip Technology and feature innovation leadership
to evolve the best video experience today into the next generation of collaboration
Investment Protection
hellip to maximize your existing deployments and drive sustained usage and adoption
Best Interoperability and Intercompany
hellip for connecting to anyone anywhere across vendors standards and company borders
Unified Partners and Services
hellip consistency and evolution for new experiences
hellip the best of both today and even better tomorrow
UC Manager
Cisco Unified
Telepresence and
VideoconferencingVideo MCUs and Gateways
Cisco WebExVoice Video and Web Conferencing
Desktop clients and endpointsVideo Telephony
Desktop Telepresence
Mobile Telepresence
Cisco Immersive
TelePresence
Video as intuitive
and ubiquitous
as voice
Video Transforms the Enterprise Cisco business tablet
Cisco Unified Contact
Centre Express amp CVPVideo-enabled
Contact Center Solutions
Combined Endpoint Portfolio
Immersive PersonalMultipurpose Solution Platforms
For dedicated rooms
with optimized and
customized
environments for
face-to-face virtual
communications and
collaboration
For telepresence
experiences in
personal office at
home for
telecommuting
applications and
while traveling
An optimum
telepresence
experience for the
widest range of
group conference
rooms and
environments
Core Cisco
TelePresence
components for
customized and
vertical applications
Solution components
Beyond
the roomhellip
many
participants
Enhanced presence
office and home
Enhancing
voice
Tactical
meeting
environment
Strategic
meeting
environment
Cisco TelePresence Immersion Curve
The right endpoint for the right interaction
Video Enabled Voice
Immersive
Multipurpose
Personal
Video Enabled Web Telepresence
Personal
Mobility
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
DISA Migration to IP End-to-End
Pure TDM ndash Voice and Video
Pure IP (VoIP)TDM Backbone + VoIP Islands
IP Backbone + TDM Islands
TDM
IP-Packet
GIG
GIG
IPIP
IPIP
TDMIP IP
IPIP
TDM
April
2004
Sept
2010
bull LSC (AS-SIP trunking QoS RTS Architecture)bull CUCM v802 Linux Appliance UCS VMware
bull Gateways 28XX 29XX and 38XX 39XX VG224hellip1511T
bull Future CUCM v86x and CUCM v95
bull PBX-1 MLPP support for C2bull CCM 42(3)SR3 SR4b 43(1)SR1a 43(2)SR1b v712
bull Gateways 2851 37xx 38xx
bull IP Phones 790611414245616265707175
bull IP Communicator soft client v7
bull (Future CUCM v80x as PBX-1)
bull DISA VoSIP CUCM v712 (No Gateways) (Future CUCM v86)
Cisco JITC Certifications -Applications
bull CPEbull Unity Enterprise 50(1) PIMG DampA TIMG (Future Unity Cxn 80)
bull Unified Contact Center Express 60 SR1 (Future UCCX 80)
bull ASLANbull version 5 6 7 (Future v75)
bull Wirelessbull 4402 4404 WiSM WLAN WLCs WCS v4118510
bull (Future LAP 11XX 12XX 15XX 35XX)
bull Video Tandbergbull MXP C-Series MSE amp MPS series MCUrsquos VCS TMS
Cisco JITC Certifications
(cont)
bull CUCM v712 (Today)
bull Linux
bull 80ms cluster
bull PBX-1 with MLPP
bull CCM v43x (Today)
bull Windows 2003
bull 40ms cluster
bull PBX-1 with MLPP
bull CUCM v802 (Today)
bull Linux
bull 80ms cluster
bull LSC with AS-SIP
Software upgradable as systems become JITC certified and posted on APL by DISA
Some deployments may require new servers
PBX-1 PBX-1 LSC
CUCM Migration from PBX-1 to LSC
CIS Secure
IP Fiber Phone
NTSWG (TSG-6 Class AampB)
Tempest Certfied and JITC DSN
L3 Communications
IP-STE Type 1 cert
GD vIPer
NTSWG
(TSG-6 Class B)
IP-STE and JITC
DSN
NIPRNET
Secure Phones Transitioning to IP
FROM device based multi-element software
pricing
TO User Connect Licensing
Rack Servers
$ node
Phones
$ device
HW SW
Gateways
$ node CUCM UCSS
$ user (volume pricing tiers )
CUCM RTU
$ node
DLU
$ device
CUWL (mandatory UCSS amp ESW)
$ user
Dynamic feature bundles
(ELA $ user)
HW
Apps Soft Clients
$ port server + $ user
Single User Connect
License
Just count the number of
users and public space
devices to calculate the
cost per user
Phones
$ device
Gateways
$ node
Rack Servers
$ node
Cisco Unified Communications
Software Subscription
Licensing in CUCM v80
Cisco Unified Workspace Licensing
(CUWL)
Functionality Included in the Cisco Unified Workspace Licensing
Video Conferencing Cisco Unified MeetingPlace
Web Conferencing Cisco WebEx Meeting Center or Cisco Unified MeetingPlace
Audio Conferencing Cisco Unified MeetingPlace
Contact Center Unified Contact Center Express (25 Cisco UWL = 1 Std Agent)
Mobile Phone Client Cisco Unified Mobile Communicator Client
Session ManagementCisco Unified Communications Manager Session Management Edition
Presence Cisco Unified Presence Profile
Mobility (with Sim Ring services)
Cisco Unified Mobility Profile
Intercompany Media Engine
Intercompany Media Engine
Soft ClientCisco Unified Personal Communicator or Cisco Unified IP Communicator with Cisco Unified Video Advantage
Messaging Cisco Unity or Cisco Unity Connection
PhoneCall Control License for One or Unlimited Cisco IP Phones per User
Business
Edition
Standard
Edition
Professional
Edition
Unity
Connection
One One Unlimited
Entry Edition
One
IPC
Major
Upgrades
Technical
Assistance
24 x 7
Access to
Learning
Resources
Maintenance
and Minor
Updates
Unified
Communications
Software Subscription
(UCSS)
Cisco Unified Communication
Essential Operate Service (ESW)
+
Available for IP Telephony Conferencing Messaging Presence
Mobility and Contact Center
Cisco UCSS and ESW
Tandberg is now part of Cisco
Cisco and TANDBERG Better Togetherhellip
Complete Portfolio and Architecture
hellip from immersive rooms to the desktop with supporting infrastructure to accelerate your use of video and collaboration
Product Innovationhellip Technology and feature innovation leadership
to evolve the best video experience today into the next generation of collaboration
Investment Protection
hellip to maximize your existing deployments and drive sustained usage and adoption
Best Interoperability and Intercompany
hellip for connecting to anyone anywhere across vendors standards and company borders
Unified Partners and Services
hellip consistency and evolution for new experiences
hellip the best of both today and even better tomorrow
UC Manager
Cisco Unified
Telepresence and
VideoconferencingVideo MCUs and Gateways
Cisco WebExVoice Video and Web Conferencing
Desktop clients and endpointsVideo Telephony
Desktop Telepresence
Mobile Telepresence
Cisco Immersive
TelePresence
Video as intuitive
and ubiquitous
as voice
Video Transforms the Enterprise Cisco business tablet
Cisco Unified Contact
Centre Express amp CVPVideo-enabled
Contact Center Solutions
Combined Endpoint Portfolio
Immersive PersonalMultipurpose Solution Platforms
For dedicated rooms
with optimized and
customized
environments for
face-to-face virtual
communications and
collaboration
For telepresence
experiences in
personal office at
home for
telecommuting
applications and
while traveling
An optimum
telepresence
experience for the
widest range of
group conference
rooms and
environments
Core Cisco
TelePresence
components for
customized and
vertical applications
Solution components
Beyond
the roomhellip
many
participants
Enhanced presence
office and home
Enhancing
voice
Tactical
meeting
environment
Strategic
meeting
environment
Cisco TelePresence Immersion Curve
The right endpoint for the right interaction
Video Enabled Voice
Immersive
Multipurpose
Personal
Video Enabled Web Telepresence
Personal
Mobility
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
bull LSC (AS-SIP trunking QoS RTS Architecture)bull CUCM v802 Linux Appliance UCS VMware
bull Gateways 28XX 29XX and 38XX 39XX VG224hellip1511T
bull Future CUCM v86x and CUCM v95
bull PBX-1 MLPP support for C2bull CCM 42(3)SR3 SR4b 43(1)SR1a 43(2)SR1b v712
bull Gateways 2851 37xx 38xx
bull IP Phones 790611414245616265707175
bull IP Communicator soft client v7
bull (Future CUCM v80x as PBX-1)
bull DISA VoSIP CUCM v712 (No Gateways) (Future CUCM v86)
Cisco JITC Certifications -Applications
bull CPEbull Unity Enterprise 50(1) PIMG DampA TIMG (Future Unity Cxn 80)
bull Unified Contact Center Express 60 SR1 (Future UCCX 80)
bull ASLANbull version 5 6 7 (Future v75)
bull Wirelessbull 4402 4404 WiSM WLAN WLCs WCS v4118510
bull (Future LAP 11XX 12XX 15XX 35XX)
bull Video Tandbergbull MXP C-Series MSE amp MPS series MCUrsquos VCS TMS
Cisco JITC Certifications
(cont)
bull CUCM v712 (Today)
bull Linux
bull 80ms cluster
bull PBX-1 with MLPP
bull CCM v43x (Today)
bull Windows 2003
bull 40ms cluster
bull PBX-1 with MLPP
bull CUCM v802 (Today)
bull Linux
bull 80ms cluster
bull LSC with AS-SIP
Software upgradable as systems become JITC certified and posted on APL by DISA
Some deployments may require new servers
PBX-1 PBX-1 LSC
CUCM Migration from PBX-1 to LSC
CIS Secure
IP Fiber Phone
NTSWG (TSG-6 Class AampB)
Tempest Certfied and JITC DSN
L3 Communications
IP-STE Type 1 cert
GD vIPer
NTSWG
(TSG-6 Class B)
IP-STE and JITC
DSN
NIPRNET
Secure Phones Transitioning to IP
FROM device based multi-element software
pricing
TO User Connect Licensing
Rack Servers
$ node
Phones
$ device
HW SW
Gateways
$ node CUCM UCSS
$ user (volume pricing tiers )
CUCM RTU
$ node
DLU
$ device
CUWL (mandatory UCSS amp ESW)
$ user
Dynamic feature bundles
(ELA $ user)
HW
Apps Soft Clients
$ port server + $ user
Single User Connect
License
Just count the number of
users and public space
devices to calculate the
cost per user
Phones
$ device
Gateways
$ node
Rack Servers
$ node
Cisco Unified Communications
Software Subscription
Licensing in CUCM v80
Cisco Unified Workspace Licensing
(CUWL)
Functionality Included in the Cisco Unified Workspace Licensing
Video Conferencing Cisco Unified MeetingPlace
Web Conferencing Cisco WebEx Meeting Center or Cisco Unified MeetingPlace
Audio Conferencing Cisco Unified MeetingPlace
Contact Center Unified Contact Center Express (25 Cisco UWL = 1 Std Agent)
Mobile Phone Client Cisco Unified Mobile Communicator Client
Session ManagementCisco Unified Communications Manager Session Management Edition
Presence Cisco Unified Presence Profile
Mobility (with Sim Ring services)
Cisco Unified Mobility Profile
Intercompany Media Engine
Intercompany Media Engine
Soft ClientCisco Unified Personal Communicator or Cisco Unified IP Communicator with Cisco Unified Video Advantage
Messaging Cisco Unity or Cisco Unity Connection
PhoneCall Control License for One or Unlimited Cisco IP Phones per User
Business
Edition
Standard
Edition
Professional
Edition
Unity
Connection
One One Unlimited
Entry Edition
One
IPC
Major
Upgrades
Technical
Assistance
24 x 7
Access to
Learning
Resources
Maintenance
and Minor
Updates
Unified
Communications
Software Subscription
(UCSS)
Cisco Unified Communication
Essential Operate Service (ESW)
+
Available for IP Telephony Conferencing Messaging Presence
Mobility and Contact Center
Cisco UCSS and ESW
Tandberg is now part of Cisco
Cisco and TANDBERG Better Togetherhellip
Complete Portfolio and Architecture
hellip from immersive rooms to the desktop with supporting infrastructure to accelerate your use of video and collaboration
Product Innovationhellip Technology and feature innovation leadership
to evolve the best video experience today into the next generation of collaboration
Investment Protection
hellip to maximize your existing deployments and drive sustained usage and adoption
Best Interoperability and Intercompany
hellip for connecting to anyone anywhere across vendors standards and company borders
Unified Partners and Services
hellip consistency and evolution for new experiences
hellip the best of both today and even better tomorrow
UC Manager
Cisco Unified
Telepresence and
VideoconferencingVideo MCUs and Gateways
Cisco WebExVoice Video and Web Conferencing
Desktop clients and endpointsVideo Telephony
Desktop Telepresence
Mobile Telepresence
Cisco Immersive
TelePresence
Video as intuitive
and ubiquitous
as voice
Video Transforms the Enterprise Cisco business tablet
Cisco Unified Contact
Centre Express amp CVPVideo-enabled
Contact Center Solutions
Combined Endpoint Portfolio
Immersive PersonalMultipurpose Solution Platforms
For dedicated rooms
with optimized and
customized
environments for
face-to-face virtual
communications and
collaboration
For telepresence
experiences in
personal office at
home for
telecommuting
applications and
while traveling
An optimum
telepresence
experience for the
widest range of
group conference
rooms and
environments
Core Cisco
TelePresence
components for
customized and
vertical applications
Solution components
Beyond
the roomhellip
many
participants
Enhanced presence
office and home
Enhancing
voice
Tactical
meeting
environment
Strategic
meeting
environment
Cisco TelePresence Immersion Curve
The right endpoint for the right interaction
Video Enabled Voice
Immersive
Multipurpose
Personal
Video Enabled Web Telepresence
Personal
Mobility
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
bull CPEbull Unity Enterprise 50(1) PIMG DampA TIMG (Future Unity Cxn 80)
bull Unified Contact Center Express 60 SR1 (Future UCCX 80)
bull ASLANbull version 5 6 7 (Future v75)
bull Wirelessbull 4402 4404 WiSM WLAN WLCs WCS v4118510
bull (Future LAP 11XX 12XX 15XX 35XX)
bull Video Tandbergbull MXP C-Series MSE amp MPS series MCUrsquos VCS TMS
Cisco JITC Certifications
(cont)
bull CUCM v712 (Today)
bull Linux
bull 80ms cluster
bull PBX-1 with MLPP
bull CCM v43x (Today)
bull Windows 2003
bull 40ms cluster
bull PBX-1 with MLPP
bull CUCM v802 (Today)
bull Linux
bull 80ms cluster
bull LSC with AS-SIP
Software upgradable as systems become JITC certified and posted on APL by DISA
Some deployments may require new servers
PBX-1 PBX-1 LSC
CUCM Migration from PBX-1 to LSC
CIS Secure
IP Fiber Phone
NTSWG (TSG-6 Class AampB)
Tempest Certfied and JITC DSN
L3 Communications
IP-STE Type 1 cert
GD vIPer
NTSWG
(TSG-6 Class B)
IP-STE and JITC
DSN
NIPRNET
Secure Phones Transitioning to IP
FROM device based multi-element software
pricing
TO User Connect Licensing
Rack Servers
$ node
Phones
$ device
HW SW
Gateways
$ node CUCM UCSS
$ user (volume pricing tiers )
CUCM RTU
$ node
DLU
$ device
CUWL (mandatory UCSS amp ESW)
$ user
Dynamic feature bundles
(ELA $ user)
HW
Apps Soft Clients
$ port server + $ user
Single User Connect
License
Just count the number of
users and public space
devices to calculate the
cost per user
Phones
$ device
Gateways
$ node
Rack Servers
$ node
Cisco Unified Communications
Software Subscription
Licensing in CUCM v80
Cisco Unified Workspace Licensing
(CUWL)
Functionality Included in the Cisco Unified Workspace Licensing
Video Conferencing Cisco Unified MeetingPlace
Web Conferencing Cisco WebEx Meeting Center or Cisco Unified MeetingPlace
Audio Conferencing Cisco Unified MeetingPlace
Contact Center Unified Contact Center Express (25 Cisco UWL = 1 Std Agent)
Mobile Phone Client Cisco Unified Mobile Communicator Client
Session ManagementCisco Unified Communications Manager Session Management Edition
Presence Cisco Unified Presence Profile
Mobility (with Sim Ring services)
Cisco Unified Mobility Profile
Intercompany Media Engine
Intercompany Media Engine
Soft ClientCisco Unified Personal Communicator or Cisco Unified IP Communicator with Cisco Unified Video Advantage
Messaging Cisco Unity or Cisco Unity Connection
PhoneCall Control License for One or Unlimited Cisco IP Phones per User
Business
Edition
Standard
Edition
Professional
Edition
Unity
Connection
One One Unlimited
Entry Edition
One
IPC
Major
Upgrades
Technical
Assistance
24 x 7
Access to
Learning
Resources
Maintenance
and Minor
Updates
Unified
Communications
Software Subscription
(UCSS)
Cisco Unified Communication
Essential Operate Service (ESW)
+
Available for IP Telephony Conferencing Messaging Presence
Mobility and Contact Center
Cisco UCSS and ESW
Tandberg is now part of Cisco
Cisco and TANDBERG Better Togetherhellip
Complete Portfolio and Architecture
hellip from immersive rooms to the desktop with supporting infrastructure to accelerate your use of video and collaboration
Product Innovationhellip Technology and feature innovation leadership
to evolve the best video experience today into the next generation of collaboration
Investment Protection
hellip to maximize your existing deployments and drive sustained usage and adoption
Best Interoperability and Intercompany
hellip for connecting to anyone anywhere across vendors standards and company borders
Unified Partners and Services
hellip consistency and evolution for new experiences
hellip the best of both today and even better tomorrow
UC Manager
Cisco Unified
Telepresence and
VideoconferencingVideo MCUs and Gateways
Cisco WebExVoice Video and Web Conferencing
Desktop clients and endpointsVideo Telephony
Desktop Telepresence
Mobile Telepresence
Cisco Immersive
TelePresence
Video as intuitive
and ubiquitous
as voice
Video Transforms the Enterprise Cisco business tablet
Cisco Unified Contact
Centre Express amp CVPVideo-enabled
Contact Center Solutions
Combined Endpoint Portfolio
Immersive PersonalMultipurpose Solution Platforms
For dedicated rooms
with optimized and
customized
environments for
face-to-face virtual
communications and
collaboration
For telepresence
experiences in
personal office at
home for
telecommuting
applications and
while traveling
An optimum
telepresence
experience for the
widest range of
group conference
rooms and
environments
Core Cisco
TelePresence
components for
customized and
vertical applications
Solution components
Beyond
the roomhellip
many
participants
Enhanced presence
office and home
Enhancing
voice
Tactical
meeting
environment
Strategic
meeting
environment
Cisco TelePresence Immersion Curve
The right endpoint for the right interaction
Video Enabled Voice
Immersive
Multipurpose
Personal
Video Enabled Web Telepresence
Personal
Mobility
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
bull CUCM v712 (Today)
bull Linux
bull 80ms cluster
bull PBX-1 with MLPP
bull CCM v43x (Today)
bull Windows 2003
bull 40ms cluster
bull PBX-1 with MLPP
bull CUCM v802 (Today)
bull Linux
bull 80ms cluster
bull LSC with AS-SIP
Software upgradable as systems become JITC certified and posted on APL by DISA
Some deployments may require new servers
PBX-1 PBX-1 LSC
CUCM Migration from PBX-1 to LSC
CIS Secure
IP Fiber Phone
NTSWG (TSG-6 Class AampB)
Tempest Certfied and JITC DSN
L3 Communications
IP-STE Type 1 cert
GD vIPer
NTSWG
(TSG-6 Class B)
IP-STE and JITC
DSN
NIPRNET
Secure Phones Transitioning to IP
FROM device based multi-element software
pricing
TO User Connect Licensing
Rack Servers
$ node
Phones
$ device
HW SW
Gateways
$ node CUCM UCSS
$ user (volume pricing tiers )
CUCM RTU
$ node
DLU
$ device
CUWL (mandatory UCSS amp ESW)
$ user
Dynamic feature bundles
(ELA $ user)
HW
Apps Soft Clients
$ port server + $ user
Single User Connect
License
Just count the number of
users and public space
devices to calculate the
cost per user
Phones
$ device
Gateways
$ node
Rack Servers
$ node
Cisco Unified Communications
Software Subscription
Licensing in CUCM v80
Cisco Unified Workspace Licensing
(CUWL)
Functionality Included in the Cisco Unified Workspace Licensing
Video Conferencing Cisco Unified MeetingPlace
Web Conferencing Cisco WebEx Meeting Center or Cisco Unified MeetingPlace
Audio Conferencing Cisco Unified MeetingPlace
Contact Center Unified Contact Center Express (25 Cisco UWL = 1 Std Agent)
Mobile Phone Client Cisco Unified Mobile Communicator Client
Session ManagementCisco Unified Communications Manager Session Management Edition
Presence Cisco Unified Presence Profile
Mobility (with Sim Ring services)
Cisco Unified Mobility Profile
Intercompany Media Engine
Intercompany Media Engine
Soft ClientCisco Unified Personal Communicator or Cisco Unified IP Communicator with Cisco Unified Video Advantage
Messaging Cisco Unity or Cisco Unity Connection
PhoneCall Control License for One or Unlimited Cisco IP Phones per User
Business
Edition
Standard
Edition
Professional
Edition
Unity
Connection
One One Unlimited
Entry Edition
One
IPC
Major
Upgrades
Technical
Assistance
24 x 7
Access to
Learning
Resources
Maintenance
and Minor
Updates
Unified
Communications
Software Subscription
(UCSS)
Cisco Unified Communication
Essential Operate Service (ESW)
+
Available for IP Telephony Conferencing Messaging Presence
Mobility and Contact Center
Cisco UCSS and ESW
Tandberg is now part of Cisco
Cisco and TANDBERG Better Togetherhellip
Complete Portfolio and Architecture
hellip from immersive rooms to the desktop with supporting infrastructure to accelerate your use of video and collaboration
Product Innovationhellip Technology and feature innovation leadership
to evolve the best video experience today into the next generation of collaboration
Investment Protection
hellip to maximize your existing deployments and drive sustained usage and adoption
Best Interoperability and Intercompany
hellip for connecting to anyone anywhere across vendors standards and company borders
Unified Partners and Services
hellip consistency and evolution for new experiences
hellip the best of both today and even better tomorrow
UC Manager
Cisco Unified
Telepresence and
VideoconferencingVideo MCUs and Gateways
Cisco WebExVoice Video and Web Conferencing
Desktop clients and endpointsVideo Telephony
Desktop Telepresence
Mobile Telepresence
Cisco Immersive
TelePresence
Video as intuitive
and ubiquitous
as voice
Video Transforms the Enterprise Cisco business tablet
Cisco Unified Contact
Centre Express amp CVPVideo-enabled
Contact Center Solutions
Combined Endpoint Portfolio
Immersive PersonalMultipurpose Solution Platforms
For dedicated rooms
with optimized and
customized
environments for
face-to-face virtual
communications and
collaboration
For telepresence
experiences in
personal office at
home for
telecommuting
applications and
while traveling
An optimum
telepresence
experience for the
widest range of
group conference
rooms and
environments
Core Cisco
TelePresence
components for
customized and
vertical applications
Solution components
Beyond
the roomhellip
many
participants
Enhanced presence
office and home
Enhancing
voice
Tactical
meeting
environment
Strategic
meeting
environment
Cisco TelePresence Immersion Curve
The right endpoint for the right interaction
Video Enabled Voice
Immersive
Multipurpose
Personal
Video Enabled Web Telepresence
Personal
Mobility
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
CIS Secure
IP Fiber Phone
NTSWG (TSG-6 Class AampB)
Tempest Certfied and JITC DSN
L3 Communications
IP-STE Type 1 cert
GD vIPer
NTSWG
(TSG-6 Class B)
IP-STE and JITC
DSN
NIPRNET
Secure Phones Transitioning to IP
FROM device based multi-element software
pricing
TO User Connect Licensing
Rack Servers
$ node
Phones
$ device
HW SW
Gateways
$ node CUCM UCSS
$ user (volume pricing tiers )
CUCM RTU
$ node
DLU
$ device
CUWL (mandatory UCSS amp ESW)
$ user
Dynamic feature bundles
(ELA $ user)
HW
Apps Soft Clients
$ port server + $ user
Single User Connect
License
Just count the number of
users and public space
devices to calculate the
cost per user
Phones
$ device
Gateways
$ node
Rack Servers
$ node
Cisco Unified Communications
Software Subscription
Licensing in CUCM v80
Cisco Unified Workspace Licensing
(CUWL)
Functionality Included in the Cisco Unified Workspace Licensing
Video Conferencing Cisco Unified MeetingPlace
Web Conferencing Cisco WebEx Meeting Center or Cisco Unified MeetingPlace
Audio Conferencing Cisco Unified MeetingPlace
Contact Center Unified Contact Center Express (25 Cisco UWL = 1 Std Agent)
Mobile Phone Client Cisco Unified Mobile Communicator Client
Session ManagementCisco Unified Communications Manager Session Management Edition
Presence Cisco Unified Presence Profile
Mobility (with Sim Ring services)
Cisco Unified Mobility Profile
Intercompany Media Engine
Intercompany Media Engine
Soft ClientCisco Unified Personal Communicator or Cisco Unified IP Communicator with Cisco Unified Video Advantage
Messaging Cisco Unity or Cisco Unity Connection
PhoneCall Control License for One or Unlimited Cisco IP Phones per User
Business
Edition
Standard
Edition
Professional
Edition
Unity
Connection
One One Unlimited
Entry Edition
One
IPC
Major
Upgrades
Technical
Assistance
24 x 7
Access to
Learning
Resources
Maintenance
and Minor
Updates
Unified
Communications
Software Subscription
(UCSS)
Cisco Unified Communication
Essential Operate Service (ESW)
+
Available for IP Telephony Conferencing Messaging Presence
Mobility and Contact Center
Cisco UCSS and ESW
Tandberg is now part of Cisco
Cisco and TANDBERG Better Togetherhellip
Complete Portfolio and Architecture
hellip from immersive rooms to the desktop with supporting infrastructure to accelerate your use of video and collaboration
Product Innovationhellip Technology and feature innovation leadership
to evolve the best video experience today into the next generation of collaboration
Investment Protection
hellip to maximize your existing deployments and drive sustained usage and adoption
Best Interoperability and Intercompany
hellip for connecting to anyone anywhere across vendors standards and company borders
Unified Partners and Services
hellip consistency and evolution for new experiences
hellip the best of both today and even better tomorrow
UC Manager
Cisco Unified
Telepresence and
VideoconferencingVideo MCUs and Gateways
Cisco WebExVoice Video and Web Conferencing
Desktop clients and endpointsVideo Telephony
Desktop Telepresence
Mobile Telepresence
Cisco Immersive
TelePresence
Video as intuitive
and ubiquitous
as voice
Video Transforms the Enterprise Cisco business tablet
Cisco Unified Contact
Centre Express amp CVPVideo-enabled
Contact Center Solutions
Combined Endpoint Portfolio
Immersive PersonalMultipurpose Solution Platforms
For dedicated rooms
with optimized and
customized
environments for
face-to-face virtual
communications and
collaboration
For telepresence
experiences in
personal office at
home for
telecommuting
applications and
while traveling
An optimum
telepresence
experience for the
widest range of
group conference
rooms and
environments
Core Cisco
TelePresence
components for
customized and
vertical applications
Solution components
Beyond
the roomhellip
many
participants
Enhanced presence
office and home
Enhancing
voice
Tactical
meeting
environment
Strategic
meeting
environment
Cisco TelePresence Immersion Curve
The right endpoint for the right interaction
Video Enabled Voice
Immersive
Multipurpose
Personal
Video Enabled Web Telepresence
Personal
Mobility
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
FROM device based multi-element software
pricing
TO User Connect Licensing
Rack Servers
$ node
Phones
$ device
HW SW
Gateways
$ node CUCM UCSS
$ user (volume pricing tiers )
CUCM RTU
$ node
DLU
$ device
CUWL (mandatory UCSS amp ESW)
$ user
Dynamic feature bundles
(ELA $ user)
HW
Apps Soft Clients
$ port server + $ user
Single User Connect
License
Just count the number of
users and public space
devices to calculate the
cost per user
Phones
$ device
Gateways
$ node
Rack Servers
$ node
Cisco Unified Communications
Software Subscription
Licensing in CUCM v80
Cisco Unified Workspace Licensing
(CUWL)
Functionality Included in the Cisco Unified Workspace Licensing
Video Conferencing Cisco Unified MeetingPlace
Web Conferencing Cisco WebEx Meeting Center or Cisco Unified MeetingPlace
Audio Conferencing Cisco Unified MeetingPlace
Contact Center Unified Contact Center Express (25 Cisco UWL = 1 Std Agent)
Mobile Phone Client Cisco Unified Mobile Communicator Client
Session ManagementCisco Unified Communications Manager Session Management Edition
Presence Cisco Unified Presence Profile
Mobility (with Sim Ring services)
Cisco Unified Mobility Profile
Intercompany Media Engine
Intercompany Media Engine
Soft ClientCisco Unified Personal Communicator or Cisco Unified IP Communicator with Cisco Unified Video Advantage
Messaging Cisco Unity or Cisco Unity Connection
PhoneCall Control License for One or Unlimited Cisco IP Phones per User
Business
Edition
Standard
Edition
Professional
Edition
Unity
Connection
One One Unlimited
Entry Edition
One
IPC
Major
Upgrades
Technical
Assistance
24 x 7
Access to
Learning
Resources
Maintenance
and Minor
Updates
Unified
Communications
Software Subscription
(UCSS)
Cisco Unified Communication
Essential Operate Service (ESW)
+
Available for IP Telephony Conferencing Messaging Presence
Mobility and Contact Center
Cisco UCSS and ESW
Tandberg is now part of Cisco
Cisco and TANDBERG Better Togetherhellip
Complete Portfolio and Architecture
hellip from immersive rooms to the desktop with supporting infrastructure to accelerate your use of video and collaboration
Product Innovationhellip Technology and feature innovation leadership
to evolve the best video experience today into the next generation of collaboration
Investment Protection
hellip to maximize your existing deployments and drive sustained usage and adoption
Best Interoperability and Intercompany
hellip for connecting to anyone anywhere across vendors standards and company borders
Unified Partners and Services
hellip consistency and evolution for new experiences
hellip the best of both today and even better tomorrow
UC Manager
Cisco Unified
Telepresence and
VideoconferencingVideo MCUs and Gateways
Cisco WebExVoice Video and Web Conferencing
Desktop clients and endpointsVideo Telephony
Desktop Telepresence
Mobile Telepresence
Cisco Immersive
TelePresence
Video as intuitive
and ubiquitous
as voice
Video Transforms the Enterprise Cisco business tablet
Cisco Unified Contact
Centre Express amp CVPVideo-enabled
Contact Center Solutions
Combined Endpoint Portfolio
Immersive PersonalMultipurpose Solution Platforms
For dedicated rooms
with optimized and
customized
environments for
face-to-face virtual
communications and
collaboration
For telepresence
experiences in
personal office at
home for
telecommuting
applications and
while traveling
An optimum
telepresence
experience for the
widest range of
group conference
rooms and
environments
Core Cisco
TelePresence
components for
customized and
vertical applications
Solution components
Beyond
the roomhellip
many
participants
Enhanced presence
office and home
Enhancing
voice
Tactical
meeting
environment
Strategic
meeting
environment
Cisco TelePresence Immersion Curve
The right endpoint for the right interaction
Video Enabled Voice
Immersive
Multipurpose
Personal
Video Enabled Web Telepresence
Personal
Mobility
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
Cisco Unified Workspace Licensing
(CUWL)
Functionality Included in the Cisco Unified Workspace Licensing
Video Conferencing Cisco Unified MeetingPlace
Web Conferencing Cisco WebEx Meeting Center or Cisco Unified MeetingPlace
Audio Conferencing Cisco Unified MeetingPlace
Contact Center Unified Contact Center Express (25 Cisco UWL = 1 Std Agent)
Mobile Phone Client Cisco Unified Mobile Communicator Client
Session ManagementCisco Unified Communications Manager Session Management Edition
Presence Cisco Unified Presence Profile
Mobility (with Sim Ring services)
Cisco Unified Mobility Profile
Intercompany Media Engine
Intercompany Media Engine
Soft ClientCisco Unified Personal Communicator or Cisco Unified IP Communicator with Cisco Unified Video Advantage
Messaging Cisco Unity or Cisco Unity Connection
PhoneCall Control License for One or Unlimited Cisco IP Phones per User
Business
Edition
Standard
Edition
Professional
Edition
Unity
Connection
One One Unlimited
Entry Edition
One
IPC
Major
Upgrades
Technical
Assistance
24 x 7
Access to
Learning
Resources
Maintenance
and Minor
Updates
Unified
Communications
Software Subscription
(UCSS)
Cisco Unified Communication
Essential Operate Service (ESW)
+
Available for IP Telephony Conferencing Messaging Presence
Mobility and Contact Center
Cisco UCSS and ESW
Tandberg is now part of Cisco
Cisco and TANDBERG Better Togetherhellip
Complete Portfolio and Architecture
hellip from immersive rooms to the desktop with supporting infrastructure to accelerate your use of video and collaboration
Product Innovationhellip Technology and feature innovation leadership
to evolve the best video experience today into the next generation of collaboration
Investment Protection
hellip to maximize your existing deployments and drive sustained usage and adoption
Best Interoperability and Intercompany
hellip for connecting to anyone anywhere across vendors standards and company borders
Unified Partners and Services
hellip consistency and evolution for new experiences
hellip the best of both today and even better tomorrow
UC Manager
Cisco Unified
Telepresence and
VideoconferencingVideo MCUs and Gateways
Cisco WebExVoice Video and Web Conferencing
Desktop clients and endpointsVideo Telephony
Desktop Telepresence
Mobile Telepresence
Cisco Immersive
TelePresence
Video as intuitive
and ubiquitous
as voice
Video Transforms the Enterprise Cisco business tablet
Cisco Unified Contact
Centre Express amp CVPVideo-enabled
Contact Center Solutions
Combined Endpoint Portfolio
Immersive PersonalMultipurpose Solution Platforms
For dedicated rooms
with optimized and
customized
environments for
face-to-face virtual
communications and
collaboration
For telepresence
experiences in
personal office at
home for
telecommuting
applications and
while traveling
An optimum
telepresence
experience for the
widest range of
group conference
rooms and
environments
Core Cisco
TelePresence
components for
customized and
vertical applications
Solution components
Beyond
the roomhellip
many
participants
Enhanced presence
office and home
Enhancing
voice
Tactical
meeting
environment
Strategic
meeting
environment
Cisco TelePresence Immersion Curve
The right endpoint for the right interaction
Video Enabled Voice
Immersive
Multipurpose
Personal
Video Enabled Web Telepresence
Personal
Mobility
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
Major
Upgrades
Technical
Assistance
24 x 7
Access to
Learning
Resources
Maintenance
and Minor
Updates
Unified
Communications
Software Subscription
(UCSS)
Cisco Unified Communication
Essential Operate Service (ESW)
+
Available for IP Telephony Conferencing Messaging Presence
Mobility and Contact Center
Cisco UCSS and ESW
Tandberg is now part of Cisco
Cisco and TANDBERG Better Togetherhellip
Complete Portfolio and Architecture
hellip from immersive rooms to the desktop with supporting infrastructure to accelerate your use of video and collaboration
Product Innovationhellip Technology and feature innovation leadership
to evolve the best video experience today into the next generation of collaboration
Investment Protection
hellip to maximize your existing deployments and drive sustained usage and adoption
Best Interoperability and Intercompany
hellip for connecting to anyone anywhere across vendors standards and company borders
Unified Partners and Services
hellip consistency and evolution for new experiences
hellip the best of both today and even better tomorrow
UC Manager
Cisco Unified
Telepresence and
VideoconferencingVideo MCUs and Gateways
Cisco WebExVoice Video and Web Conferencing
Desktop clients and endpointsVideo Telephony
Desktop Telepresence
Mobile Telepresence
Cisco Immersive
TelePresence
Video as intuitive
and ubiquitous
as voice
Video Transforms the Enterprise Cisco business tablet
Cisco Unified Contact
Centre Express amp CVPVideo-enabled
Contact Center Solutions
Combined Endpoint Portfolio
Immersive PersonalMultipurpose Solution Platforms
For dedicated rooms
with optimized and
customized
environments for
face-to-face virtual
communications and
collaboration
For telepresence
experiences in
personal office at
home for
telecommuting
applications and
while traveling
An optimum
telepresence
experience for the
widest range of
group conference
rooms and
environments
Core Cisco
TelePresence
components for
customized and
vertical applications
Solution components
Beyond
the roomhellip
many
participants
Enhanced presence
office and home
Enhancing
voice
Tactical
meeting
environment
Strategic
meeting
environment
Cisco TelePresence Immersion Curve
The right endpoint for the right interaction
Video Enabled Voice
Immersive
Multipurpose
Personal
Video Enabled Web Telepresence
Personal
Mobility
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
Tandberg is now part of Cisco
Cisco and TANDBERG Better Togetherhellip
Complete Portfolio and Architecture
hellip from immersive rooms to the desktop with supporting infrastructure to accelerate your use of video and collaboration
Product Innovationhellip Technology and feature innovation leadership
to evolve the best video experience today into the next generation of collaboration
Investment Protection
hellip to maximize your existing deployments and drive sustained usage and adoption
Best Interoperability and Intercompany
hellip for connecting to anyone anywhere across vendors standards and company borders
Unified Partners and Services
hellip consistency and evolution for new experiences
hellip the best of both today and even better tomorrow
UC Manager
Cisco Unified
Telepresence and
VideoconferencingVideo MCUs and Gateways
Cisco WebExVoice Video and Web Conferencing
Desktop clients and endpointsVideo Telephony
Desktop Telepresence
Mobile Telepresence
Cisco Immersive
TelePresence
Video as intuitive
and ubiquitous
as voice
Video Transforms the Enterprise Cisco business tablet
Cisco Unified Contact
Centre Express amp CVPVideo-enabled
Contact Center Solutions
Combined Endpoint Portfolio
Immersive PersonalMultipurpose Solution Platforms
For dedicated rooms
with optimized and
customized
environments for
face-to-face virtual
communications and
collaboration
For telepresence
experiences in
personal office at
home for
telecommuting
applications and
while traveling
An optimum
telepresence
experience for the
widest range of
group conference
rooms and
environments
Core Cisco
TelePresence
components for
customized and
vertical applications
Solution components
Beyond
the roomhellip
many
participants
Enhanced presence
office and home
Enhancing
voice
Tactical
meeting
environment
Strategic
meeting
environment
Cisco TelePresence Immersion Curve
The right endpoint for the right interaction
Video Enabled Voice
Immersive
Multipurpose
Personal
Video Enabled Web Telepresence
Personal
Mobility
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
Cisco and TANDBERG Better Togetherhellip
Complete Portfolio and Architecture
hellip from immersive rooms to the desktop with supporting infrastructure to accelerate your use of video and collaboration
Product Innovationhellip Technology and feature innovation leadership
to evolve the best video experience today into the next generation of collaboration
Investment Protection
hellip to maximize your existing deployments and drive sustained usage and adoption
Best Interoperability and Intercompany
hellip for connecting to anyone anywhere across vendors standards and company borders
Unified Partners and Services
hellip consistency and evolution for new experiences
hellip the best of both today and even better tomorrow
UC Manager
Cisco Unified
Telepresence and
VideoconferencingVideo MCUs and Gateways
Cisco WebExVoice Video and Web Conferencing
Desktop clients and endpointsVideo Telephony
Desktop Telepresence
Mobile Telepresence
Cisco Immersive
TelePresence
Video as intuitive
and ubiquitous
as voice
Video Transforms the Enterprise Cisco business tablet
Cisco Unified Contact
Centre Express amp CVPVideo-enabled
Contact Center Solutions
Combined Endpoint Portfolio
Immersive PersonalMultipurpose Solution Platforms
For dedicated rooms
with optimized and
customized
environments for
face-to-face virtual
communications and
collaboration
For telepresence
experiences in
personal office at
home for
telecommuting
applications and
while traveling
An optimum
telepresence
experience for the
widest range of
group conference
rooms and
environments
Core Cisco
TelePresence
components for
customized and
vertical applications
Solution components
Beyond
the roomhellip
many
participants
Enhanced presence
office and home
Enhancing
voice
Tactical
meeting
environment
Strategic
meeting
environment
Cisco TelePresence Immersion Curve
The right endpoint for the right interaction
Video Enabled Voice
Immersive
Multipurpose
Personal
Video Enabled Web Telepresence
Personal
Mobility
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
UC Manager
Cisco Unified
Telepresence and
VideoconferencingVideo MCUs and Gateways
Cisco WebExVoice Video and Web Conferencing
Desktop clients and endpointsVideo Telephony
Desktop Telepresence
Mobile Telepresence
Cisco Immersive
TelePresence
Video as intuitive
and ubiquitous
as voice
Video Transforms the Enterprise Cisco business tablet
Cisco Unified Contact
Centre Express amp CVPVideo-enabled
Contact Center Solutions
Combined Endpoint Portfolio
Immersive PersonalMultipurpose Solution Platforms
For dedicated rooms
with optimized and
customized
environments for
face-to-face virtual
communications and
collaboration
For telepresence
experiences in
personal office at
home for
telecommuting
applications and
while traveling
An optimum
telepresence
experience for the
widest range of
group conference
rooms and
environments
Core Cisco
TelePresence
components for
customized and
vertical applications
Solution components
Beyond
the roomhellip
many
participants
Enhanced presence
office and home
Enhancing
voice
Tactical
meeting
environment
Strategic
meeting
environment
Cisco TelePresence Immersion Curve
The right endpoint for the right interaction
Video Enabled Voice
Immersive
Multipurpose
Personal
Video Enabled Web Telepresence
Personal
Mobility
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
Combined Endpoint Portfolio
Immersive PersonalMultipurpose Solution Platforms
For dedicated rooms
with optimized and
customized
environments for
face-to-face virtual
communications and
collaboration
For telepresence
experiences in
personal office at
home for
telecommuting
applications and
while traveling
An optimum
telepresence
experience for the
widest range of
group conference
rooms and
environments
Core Cisco
TelePresence
components for
customized and
vertical applications
Solution components
Beyond
the roomhellip
many
participants
Enhanced presence
office and home
Enhancing
voice
Tactical
meeting
environment
Strategic
meeting
environment
Cisco TelePresence Immersion Curve
The right endpoint for the right interaction
Video Enabled Voice
Immersive
Multipurpose
Personal
Video Enabled Web Telepresence
Personal
Mobility
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
Solution components
Beyond
the roomhellip
many
participants
Enhanced presence
office and home
Enhancing
voice
Tactical
meeting
environment
Strategic
meeting
environment
Cisco TelePresence Immersion Curve
The right endpoint for the right interaction
Video Enabled Voice
Immersive
Multipurpose
Personal
Video Enabled Web Telepresence
Personal
Mobility
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
Conferencing
Management
Industry-leading
transcoding and
switching capabilities
for large and scalable
multipoint meetings
with security
Complete management
with integrated
scheduling network and
element management
reporting capabilities and
ROI tools
Next-Generation Infrastructure Portfolio
Call amp Session Control
Comprehensive Cisco
TelePresence session
control via a complete
set of capabilities for
intra- and inter-
company
collaboration
Media Services
Network-delivered media
experiences such as
recording streaming
transcoding video
analytics and tagging
Any-to-any
interoperability via
multiple capabilities
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
VCS and CUCM (Today)
Advanced Video and
TelePresence with VCS
Advanced Video Call Contol
Movi FindMe
Multiway
Advanced telephony
UC environments and CTS Solutions
bull SIP- H323 Interworking
bull 3rd party VoIPUC
interoperability
Advanced IP TelephonyUC
solution and basic video
CTS Solution
Experience
Rich Telepresence features
Any-to-any interoperability
Content
sharing
Bandwidth
Management
Firewall Traversal
and B2BSIP Trunk
Interoperability
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
H323 Gatekeeper
H323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
Telepresence
Application Servers
Advanced
Conferencing
Services
Expresswaytrade
Firewall
TraversalSIP
SIP
SIP
SIP
SIP
SIP
SIP
SIP +
SIP +
SIP +
Distributed Conferencing Services
B2B and Remote Worker
3rd PartyH323 video endpoints
Video Architecture (Vision)CUCM at the core with VCS as TelePresence Application Server
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
bull Natural communication
bull High definition
bull Face-to-face in person experience
bull Low latency
bull Wideband audio
bull Interoperability
bull Intercompany
bull WebEx DMS IPC Customer Care integration
bull New experiences
bull Doing more better
bull Low TCO
bull Standards based
bull Investment protection
bull Scalability
bull One button to push
bull Continuous presence
bull Intuitive controls
bull Integrated scheduling
bull Ad hoc flexibility
The Promise of Cisco TelePresenceNew Experiences Only We Can Deliver
SimplicityQuality Reliability Collaboration
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
Cisco Summary
Global leader in VoIP first to certify VoIP at
JITC
Committed to Government Certifications
Scalable modular open platforms
Well positioned to migrate users to AS-SIP
convergence
Tandberg is now part of Cisco
Future Video and Voice Architectures
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
Unified Communications Practice
Capabilities
raquo UC Assessment Planning amp
Strategy
raquo Architecture amp Design
raquo Implementation
raquo Support
raquo Training
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
Unified Communications (cont)
Voice Video Data amp Collaboration
Solutionsraquo Extend UC to any device at any time to anyone
anytime anywhere
raquo UC for Classified Environments Specialize in
Accredited Systems (DoD)
raquo Provide feature-rich communication amp collaboration
platforms integrated security amp system
management scalable migration paths amp standards-
based applicationhardware interoperability
raquo Increased productivity reduced costs amp improved
decision-making
Questions
For More Informationhellip
wwwforce3com
18003910204
Questions
For More Informationhellip
wwwforce3com
18003910204
For More Informationhellip
wwwforce3com
18003910204