441 persona presentation
TRANSCRIPT
Team Infinity
Brad Hekman, Max Wilkinson, Patrick Wilson
Speak your mind
Problem
Problem:● Collecting feedback == friction● Who?● How?● Why?
Ideal customer is…● Opinionated● Empathetic● Time Efficient
Customer
Introducing… Observe
● You send us feedback● We deliver it with context
MVP
Contact info (Optional)
Send
Feedback (Required)
Broken Printer● Who do you tell?● How do you tell?
Scenario
Your feedback has been sent!
Send Another
Contact info (Optional)
Send
This printer is on fire.