4.3 productivity & efficiency framework nhs tayside & scottish government
TRANSCRIPT
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Changing the WorldImprovement Conference
24 November 2011
NHS Efficiency and Productivity Framework
Stephen GallagherDeputy Director for Health Performance
Gerry MarrChief Executive, NHS Tayside
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Quality & Efficiency = Value
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Identify Priority Areas
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Waste, Unwarranted Variation & Harm
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Prescribing – Variation in per capita FHS drug expenditure
0
50
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1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
NHS Board
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Series1
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How?
• A Single Portfolio • Leadership and buy-in from NHS Chief
Executives• Efficiency Portfolio Board• 6 Work-streams supported by a
transformational narrative 20/20
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Linked to Performance
• Agreement that EPB identifies, tests and champions priorities
• Actions enabled by Quality & Efficiency Support Team (QuEST)
• Boards challenged to adopt or justify• Annual Plans set out in Local Delivery
Plans• Tailored Performance Support available
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Tailored Performance Support
• Leadership, Governance, Grip
• Productive Opportunities identified through Whole Systems Data Analysis
• Support for specific local schemes
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1) Change the world
2) Create the conditions
3) Make the improvement
Macro system –Vision, aim and context.
Meso system –Culture, capacityAnd challenge. How much and by when?
Micro system –
Implementation, measurement and improvement
The 3-step Improvement Framework for Scotland’s public services
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TACTICAL STRATEGIC
DEALING WITH THE 5%
SPENDING THE 95% BETTER
PRODUCTIVITY & EFFICIENCY
CRES
SERVICE OPTIMISATION
TRANSFORMATION
2009 - 2011
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2010 - 2013TACTICAL STRATEGIC
DEALING WITH THE 5%
SPENDING THE 95% BETTER
PRODUCTIVITY & EFFICIENCY
CRES
SERVICE OPTIMISATION
TRANSFORMATION
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Steps to Better Healthcare
Mental Health
OutPatients
Theatre Capacity / Planned
Care
Workforce Integrated care
communities
Child health
Optimisation of Health Facilities across Tayside
Prescribing and
Medicines
Finance Support
Workforce Support
Scenario Planning, Financial Baselines, Benefits Tracking, Business Cases
Workforce Modelling, Engagement & Communications with staff
Comms SupportCommunications with public and staff
Other
OE SupportOrganisational Effectiveness support
Labs
Maternity
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2010 - 2012TACTICAL STRATEGIC
DEALING WITH THE 5%
SPENDING THE 95% BETTER
Prevention of admissionImproved Day care
Improved service liason and discharge
Reduced hospital stays and bed days
Case management – improved pathwaysIntermediate care
Care home interfaceMedications reviewsHousing/home care
supportTechnologies
Maximise Community hospitals
Cost minimisationWorkforce efficiencies
Teleheath/telecare
Virtual wardsWorkforce redesign
Self care and enablement
New models of care in dementia, falls, end of
life careWorking with communities - coproduction