4 door bm talladega refrigerator training march 2015

WHIRLPOOL CORPORATION CONFIDENTIAL WHIRLPOOL 28 CU. FT. 4-DOOR REFRIGERATOR-TRAINING 1

4-DOOR REFRIGERATOR, RELEASE AND AK12 UPDATE


COURSE OBJECTIVES

IDENTIFY WHATS NEW COMPARED TO CURRENT DUAL

EVAPORATOR FRENCH DOOR BOTTOM MOUNT REFRIGERATORS

UNDERSTAND HOW TO ACCESS NEW COMPONENTS

UNDERSTAND HOW TO REMOVE FREEZER BASKETS

MACHINE COMPARTMENT NEW INVERTER

PresenterPresentation NotesCourse Objectives: Facilitator Notes: Explain course objectives and key points:Identify Whats NewUnderstand How to Access ComponentsUnderstand How to Remove Freezer BasketsMachine Compartment New Inverter


PresenterPresentation NotesIDENTIFY WHATS NEW

Facilitators Notes: Introduce Section Identify Whats New.


Models: 4672382411 4672383411 4672389411 WRX988SIBM00 WRX988SIBB00 WRX988SIBW00 WRX988SIBE00 WRX988SIBH00

4 Door Dual Evaporator FDBM

IDENTIFY WHATS NEW

PresenterPresentation NotesObjective: Whirlpool 4 Door Dual Evaporator FDBM Facilitator Notes: Models:467238241W01 467238341S01 467238941B01 WRX988SIBM00WRX988SIBB00WRX988SIBW00WRX988SIBE00WRX988SIBH00


SAFETY

Safety

PresenterPresentation NotesFacilitator Notes: Read information from slide:Electric Shock HazardDisconnect power before servicing.Replace all parts and panels before operating.Failure to do so can result in death or electrical shock.

NOTE: The lights are on in the refrigerator for demonstration purposes only. For safety, please disconnect power to the appliance before servicing.

Additional Notes:Always unplug Refrigerator when pulling connectors off or putting them in.Do not short out connections (touching them together) when taking voltage tests.


Water Connection

IDENTIFY WHATS NEW

1

2

3

PresenterPresentation NotesObjective:New Water Line ConnectorFacilitator Notes: To remove the hinge and door, first remove the water line connector. To do this: Disconnect power.Remove hinge cover and unplug wire harness (Figure 1). Lift up lock on connector (Figure 2). Remove the water line and remove the 2 hinge screw and remove the hinge (Figure 3).

Activity:Ask a technician to remove the hinge and door.


New Crispers and Easy Slide bin

Software Change (Double Fill)

Condenser fan motor and blade (Noise Reduction)

Inverter is mounted to machine compartment base Not the compressor

Fascia heater installed from factory

3 Freezer compartment pull out baskets

Additional full width pantry drawer and related components

Major Differences, 4 vs. 3-Door Refrigerators

IDENTIFY WHATS NEW

PresenterPresentation NotesObjective: Discuss and point out the differences between the new 4-door and the current 3-door units.

Facilitator Notes: Discuss the following major differences between the 4 vs. 3-door refrigerators:New Crispers and Easy Slide bin.Software Change (Double fill).Condenser fan motor and blade (Noise reduction). Inverter is mounted to machine compartment base Not the compressor. Fascia heater installed from factory.3 Freezer compartment pull out baskets. Additional full width pantry drawer and related components.


EasyView Triple Crisper System

Easy Slide Bin (Magic Box)

EASY VIEW CRISPERS AND MAGIC BOX

IDENTIFY WHATS NEW

PresenterPresentation NotesObjective: Easy View Crispers and Magic Box

Facilitator Notes: Demonstrate operation of the Easy Slide Bin. Remove crispers.

Activity:Ask everyone to operate the crispers


2-Rollers on Front of Base

2-Rollers Attached to Crisper (one on each side of crisper)

Crisper Design

IDENTIFY WHATS NEW

PresenterPresentation NotesObjective: Crisper assembly has been redesigned:

Facilitator Notes: Remove crispersPoint out the rollers under the crispers. Each crisper rides on 4 rollers, 2 on the front of the base 2 attached to the crisper.The two on the crisper ride in tracks. Very smooth operation and has a quality feel when pulled in or out.


Pantry Cable

Temperature Controlled Pantry Drawer

IDENTIFY WHATS NEW

PresenterPresentation NotesObjective: Temperature Controlled Pantry Drawer

Facilitator Notes: Please explain that:The pantry electrical cable is only visible if the pantry door is empty this may cause customer concern. A customer may think there is a loose wire.

This is a customer instruct call and should be caught by the call taker representative or during the PRE-ID process.


Current production FDBMs refrigerators are shipped without the water filter installed. Filter must be turned clockwise until it locks in place to allow water to flow through it.

Water Filter Installation Instructions

IDENTIFY WHATS NEW

PresenterPresentation NotesObjective: Water Filter Installation Instructions

Facilitator Notes:If the filter is not installed properly, no water will flow to the ice maker or water dispenser. An instruction sheet is attached to the water filter housing on current production refrigerator.

NOTE: Click the refrigerator image in the upper left to launch a video demonstrating the proper filter installation.

Activity:Select several technicians to install filter and report back.


4 door dual evaporator refrigerators and all other 36 FDBM refrigerators are being produced with a fascia heater installed.

Factory Installed Fascia Heater

IDENTIFY WHATS NEW

PresenterPresentation NotesObjective: Factory Installed Fascia Heater

Facilitator Notes: The difference between the factory installed heater and the field installable heater kit is:Factory installed heater is only energized when the fill tube heater is energized.Field service fascia kits are wired to be energized 100% of the time.There may be isolated cases where a Field service kit will need to be installed on units already equipped with a factory installed heater to stop condensation.

WHIRLPOOL CORPORATION CONFIDENTIAL WHIRLPOOL 28 CU. FT. 4-DOOR REFRIGERATOR-TRAINING

FILL TUBE AND FASCIA WIRE IN PARALLEL ON UNIT


Left RC Door Closer

IDENTIFY WHATS NEW

PresenterPresentation NotesObjective: Left RC Door Closer

Facilitator Notes: Please explain that:A door closer has been added to the left RC door hinge on current production AK12 and on the new Whirlpool 28 CU. FT. FDBM refrigerators. This was a result of customer feed back complaining that the door was hard to get to closed.


REFRIGERANT ROUTING

Electronic 3-way change-over valve

16/14

PresenterPresentation NotesRefrigerant Routing


REFRIGERANT ROUTING

Electronic 3-way change-over valve

20/14

PresenterPresentation NotesRefrigerant Routing


How the ice maker works on a Dual evaporator bottom mount unit. The ice maker on the Dual evaporator bottom mount is very different than all other icemakers. This icemaker is run completely off the HV board. Here is some information on this ice maker. The fill time is for 7 seconds with 1.4 ounce (44cc) to 2 ounces (64cc). There is no adjustment for size. The HV board controls the fill of the icemaker NOT THE SMART VALVE. The ice maker mold holds about 3.3 ounces(100cc) OPERARTION When cooling begins the board looks at the thermistor on the icemaker to decide if the unit is cold enough to make ice. Once the thermistor decides it is cold enough the board will cycle the icemaker. When the ice maker motor turns and closes the HOME position switch (P7 pins 3 and 4) on the ice maker head this will tell the board to send voltage to open the valve for 7 seconds with a fill of 1.4 to 2 ounces. Once fill is complete the ice maker goes into a dead time for about 25 minutes. This allows the ice to freeze and also to help prevent double fills. Once the dead time is over the board will look at the thermistor on ice maker mold to see if the temperature is below 16 degrees. If it is then harvest is started. If thermistor is above 16 degrees the ice maker will not harvest at this time.


PresenterPresentation NotesUNDERSTAND HOW TO ACCESS NEW COMPONENTS

Facilitators Notes: Introduce Section Understand How To Access New Components

NOTE: On slide 33 a link is provided to show a video of the following teardown procedures. Click the refrigerator in the upper left to view the video.


#2 Square Point Right RC Door Height Is Adjustable

Remove Left and Right Door Hinges

UNDERSTAND HOW TO ACCESS COMPONENTS

1 2

PresenterPresentation NotesObjective: Demonstrate the Procedure to Remove Hinges and Adjust Right Door Height

Facilitator Notes: To remove the left and right door hinges and adjust the door height:Remove the refrigerator doors.Use a #2 square point bit to remove the 3 hinge screws and remove the hinge (Figure 1).The right side hinge pin is adjustable. An adjustment hex head screw is located in the bottom of the hinge pin (Figure 1).Instructions are included on a tag on the mullion and in the U and C manual (Figure 1).

Activity:Select a technician to read door height adjustment information and adjust the RC doors.Select another technician to help remove the RC doors and remove hinges.


REFRIGERATOR EVAPORATOR

Thermistor

Evaporator Fan

Pantry Air Damper

PresenterPresentation NotesObjective: Refrigerator Evaporator

Facilitator Notes:Explain the RC evaporator and related components are the same as current production. Point out the location and identify the major components found in the RC evaporator section.

Activity:Ask why there is no defrost heater. [Answer the RC evaporator defrosts on every off cycle no heater is used.]


REMOVING PANTRY CONTROL BOARD 1

3

2

3

PresenterPresentation NotesObjective: Removing Pantry Control Board

Facilitator Notes: To remove the control board: Insert small straight blade into one of the slots and pop up the board (Figure 1). Hold onto the end of the board and insert the blade into the remaining slot and lift out board (Figure 2 & 3).

Activity:Ask a technician to remove the control board.


PANTRY DOOR REMOVAL

1 2 3

4 5

PresenterPresentation NotesObjective: Pantry Door Removal

Facilitator Notes: To remove the pantry door:Lift out pantry bin (Figure 1). Depress lock on harness cover and remove (Figure 2). Unplug harness (Figure 3). Loosen the top door screws on the left and right side (Figure 4). Lift off the door (Figure 5).

Activity:Select a technician to remove the door.


PANTRY WIRE HARNESS

Drawer Closed Drawer Open

Pantry Cable Shown In Correct Orientation

PresenterPresentation NotesObjective: Pantry Wire Harness

Facilitator Notes:There will probably be questions concerning the reliability of the Pantry Wire Harness. Life testing has confirmed design specifications. When the door closes, the harness curls up behind the drawer and out of the way. The harness should be laying on the floor of the RC as shown and not kinked or twisted or sticking up.


CRISPER BASE

PresenterPresentation NotesObjective: Crisper Base Removal

Facilitator Notes: The crisper base has to be removed to access the RC evaporator.Instructions on the following slides.


CRISPER BASE REMOVAL

1 2 3

4 5 6

PresenterPresentation NotesObjective: Crisper Base Removal

Facilitator Notes: To remove Crisper Base:Unplug refrigerator.Remove harness cover (Figure 1 & 2). Unplug harness (Figure 3).Release the crisper base locks on the left and right side (Figures 4, 5, & 6).

Activity:Select individual to remove the base.


SERVICING CRISPER BASE

Remove Base

Release left and right side locking tabs Wheels and Heater are Replaceable

2

3 4

1

Remove screws

PresenterPresentation NotesObjective: Servicing Crisper Base

Facilitator Notes: To service the Crisper Base:Remove base by hand (Figure 1).Remove screws (Figure 2).Release the left and right side retainers on the ends of the base assembly (Figure 3).You can now service the wheels and the heater (Figure 4).

Activity:Select individual to remove the base.


REMOVING SECONDARY MULLION

Remove right side harness cover and disconnect harness.

PresenterPresentation NotesObjective: Removing Secondary Mullion

Facilitator Notes: To remove the secondary mullion:Remove RC doors.Remove hinges.Remove right side harness cover and disconnect harness.

Activity:Select technician to remove.


REMOVING MULLION

1 2

3 4 5

PresenterPresentation NotesObjective: Removing Mullion

Facilitator Notes: To remove the mullion: Release left side mullion lock. Slide out the mullion slightly. Repeat the process on the right side. Remove the mullion.

Activity:Ask a technician to remove.


SECONDARY MULLION

PresenterPresentation NotesObjective: Secondary Mullion

Facilitator Notes: The secondary mullion houses 2 replaceable L.E.Ds and a mullion heater.


LED REMOVAL

PresenterPresentation NotesObjective: Secondary Mullion LED Removal

Facilitator Notes: To remove the LED lights in the Secondary Mullion:Insert a putty knife under the LED.Push in to release the lock. Pry up to remove. Disconnect harness.


REMOVING PANTRY DOOR BAR

1 2

3 4

PresenterPresentation NotesObjective: Removing Pantry Door Bar

Facilitator Notes: To remove the Pantry Door:Use a straight blade driver to release left and right side gear covers.Release the left side collar. Lift out the bar.

Activity:Select a tech to remove.


ACCESSING PANTRY CABLE AND PANTRY THERMISTOR

PresenterPresentation NotesObjective: Accessing Pantry Cable and Pantry Thermistor

Facilitator Notes: To access the Pantry Cable and Pantry Thermistor:There are 4 screws securing the rail and slide assembly to the cabinet (3 are shown, 1 is hidden).Pull the slide out far enough to remove the hidden screw and then remove the remaining 3. Activity:Ask a technician to remove the assembly.


ACCESSING PANTRY CABLE AND PANTRY THERMISTOR-CONT

Pantry Thermistor

PresenterPresentation NotesObjective: Accessing Pantry Cable and Pantry Thermistor-Cont

Facilitator Notes: To access the Pantry Cable and Pantry Thermistor-Cont:Disconnect the harnesses. Remove the tape securing the cable in the channel and lift out the cable.Emphasize the need to re-tape the cable into the channel when assembling.


PANTRY CABLE REMOVAL

PresenterPresentation NotesObjective: Pantry Cable Removal

Facilitator Notes: To remove the Pantry Cable:Release the cable cover from the assembly. And remove the cable. Note: To see a video of the previous processes, click the refrigerator above left.

Activity:Select a technician to remove slide and cable.


PresenterPresentation NotesUNDERSTAND HOW TO REMOVE FREEZER BASKETS

Facilitators Notes: Introduce Section - Understand How To Remove Freezer Baskets


REMOVING FREEZER BASKETS

PresenterPresentation NotesObjective: Removing Freezer Baskets

Facilitator Notes: There are 3 freezer baskets that need to be removed to access the freezer evaporator.


REMOVE UPPER BASKET

PresenterPresentation NotesObjective: Remove Upper Basket

Facilitator Notes: To remove the Upper Basket:Release the retainers on the right and left side of the basket.Press the 2-releases as you lift out the basket.

Activity:Ask a technician to demonstrate.


REMOVING MIDDLE FREEZER BASKET RETAINERS

PresenterPresentation NotesObjective: Removal of the Middle Freezer Basket Stops.

Facilitator Notes: To remove the Middle Freezer Basket Stops:Use 2 straight blade drivers 1-large, 1-small. Insert a wide blade driver from the top and force out the top of the slide as you insert a narrow blade driver into the hole and force the stop out. Repeat the process on the right side. Lift out the middle basket. Activity:Ask a technician to remove the stops and basket.


INSTALLING LOWER BASKET

X Freezer Drawer Wont

Close Completely Properly Installed

PresenterPresentation NotesObjective: Installing Lower Basket

Facilitator Notes: To install the Lower Basket:Lift the front of the basket up and then back to disengage the basket from the rail.When installing, be sure to engage the hook on the back of the basket onto the end of the slide.Failure to do so will result in the drawer not closing completely. Activity:Ask a technician to remove and replace the basket.


TOP FREEZER BASKET ADAPTOR

PresenterPresentation NotesObjective: Removing the adaptors (Slides and Rail assembly)

Facilitator Notes: To Remove the adaptors (Slides and Rail assembly): Pull out rail and align hole in slide with screw in rail.Remove screw.Pull out the assembly and remove.

Activity:Select a technician to remove adaptor.


LOWER BASKET SLIDES REMOVAL

PresenterPresentation NotesObjective: Lower Basket Slides Removal

Facilitator Notes: To remove the Lower Basket Slides:Remove the 2 screws on the front side of the rail. Pull the slide backward to disengage the slots in the rail from the plastic pegs in the cabinet.

Activity:Ask a technician to remove the left and right slide assemblies.


PresenterPresentation NotesMACHINE COMPARTMENT NEW INVERTER

Facilitators Notes: Introduce Section Machine Compartment New Inverter


MACHINE COMPARTMENT AND COMPONENTS

PresenterPresentation NotesObjective: Machine Compartment and Components

Facilitator Notes: The Machine Compartment and Components:Are used are very much like current production FDBM dual evaporator refrigerators.A new Inverter is being used and it is mounted differently.


NEW INVERTER AND MOUNTING

2 - hex head screws

hex head screw to Inverter

Electrical Shield

PresenterPresentation NotesObjective: New Inverter and Mounting

Facilitator Notes: A new inverter is used and it is mounted differently. This is in a very tight spot and difficult to access.To remove the Inverter:Unplug refrigerator. Remove MC cover.Remove 2 - hex head screws and the electrical shield. Remove the hex head screw securing the inverter to the base (1/4 socket and ratchet needed). Pull out the Inverter and disconnect the harnesses as needed.

Activity:Ask a technician to remove the Inverter.


TECHNICAL DATA SHEET PAGE 1

Safety Information

Performance Charts

Temperature/Pressure Chart

Components Specifications

PresenterPresentation NotesObjective: Technical Data Sheet Page 1

Facilitator Notes: Describe content of the Technical Data Sheet page 1:Safety Information.Performance Charts.Temperature/Pressure Chart.

Activity:Hand out activity sheets if available. Ask questions on the content of page 1.



Diagnostics

PresenterPresentation NotesObjective: Technical Data Sheet Page 2

Facilitator Notes: Describe content of the Technical Data Sheet page 2 Diagnostics




Schematic Diagram - Use for

Troubleshooting

Voltage Test Point Chart

PresenterPresentation NotesObjective Technical Data Sheet Page 3

Facilitator Notes: Describe content of the Technical Data Sheet page 3Schematic Diagram - Use for Troubleshooting Voltage Test Point Chart




Wiring Diagram - Use for Locating Wire Routing

and Connectors

PresenterPresentation NotesObjective Technical Data Sheet Page 4

Facilitator Notes: Describe content of the Technical Data sheet page 4 Wiring Diagram - Use for Locating Wire Routing and Connectors


Slide Number 1Course objectives Slide Number 3Identify whats newSafety Identify whats newIdentify whats newIdentify whats newIdentify whats newIdentify whats newIdentify whats newIdentify whats newFill tube and Fascia wire in parallel on unitIdentify whats newSlide Number 15Refrigerant Routing Slide Number 17Slide Number 18Slide Number 19Refrigerant Routing Slide Number 21Slide Number 22Understand How to Access ComponentsRefrigerator evaporator Removing Pantry control board PANTRY DOOR REMOVAL Pantry Wire HarnessCrisper baseCrisper base removalServicing Crisper baseRemoving secondary MullionRemoving MullionSecondary Mullion LED removalRemoving pantry door bar Accessing pantry cable and Pantry thermistorAccessing pantry cable and Pantry thermistor-contPantry cable removalSlide Number 39Removing Freezer basketsRemove upper basket REMOVING MIDDLE FREEZER BASKET retainersInstalling Lower basketTop freezer basket adaptor Lower basket slides removalSlide Number 46Machine compartment and components New Inverter and Mounting Technical Data Sheet Page 1Technical Data Sheet Page 2Technical Data Sheet Page 3Technical Data Sheet Page 4

4 door bm talladega refrigerator training march 2015

Documents