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Copyright © 2015 Oracle and/or its affiliates. All rights reserved. |

Oracle Retail Users Group Supply Chain Roadmap

Oracle ConfidenEal 1

Cara Graham, Best Buy Mike Johnson, Director, Oracle Retail SoluEons Management

Gayle Staber, Senior Director, Oracle Retail SoluEons Management

26 March 2015

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |

Safe Harbor Statement The following is intended to outline our general product direcEon. It is intended for informaEon purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or funcEonality, and should not be relied upon in making purchasing decisions. The development, release, and Eming of any features or funcEonality described for Oracle’s products remains at the sole discreEon of Oracle.

2 Oracle ConfidenEal


Program Agenda

ORUG IntroducEon

Supply Chain Roadmap

QuesEons

1

2

3

Oracle ConfidenEal – Internal/Restricted/Highly Restricted 3


Oracle Retail Users Group Supply Chain Special Interest Group • What is it?

–  Sharing, Learning, Networking Forum •  Connect with other retailers •  Connect with Oracle SoluEons Management

–  Retailer Driven PresentaEons & Discussions •  Retailer to group •  Oracle to group

–  Supply Chain SIG Leaders •  Chris Hubbs -‐Best Buy, Mike Johnson -‐ Oracle

• Who ParEcipates? –  Open to all licensed customers of Supply Chain applicaEons: –  Oracle Retail SoluEons Management & Development



•  Content & Frequency –  Quarterly Calls –  Annual In-‐Person Roundtable –  Oracle Industry Connect Session

•  Example Topics –  Orscheln Farms – Replenishment OpEmizaEon: Pueng The AutomaEon In Inventory AllocaEon –  Oracle – 14.1 FuncEonal Release Discussion –  Best Buy – The Power of ProacEve Inventory Planning

•  Benefits –  Learn how others uElize the applicaEons and address business challenges –  Influence roadmap –  Networking & referencing –  Insights into new or unused funcEonality


Oracle Retail Users Group Supply Chain Special Interest Group


2015 ORUG Supply Chain SIG In-‐person Roundtable MeeEng

•  Connect with other retailers •  Discuss applicaEon uses to address business challenges •  ConversaEons with Oracle SoluEons Management & Development

2015 Event Logistics & Suggestions

§  Date Options – September 15-17or 22-24, 2015

§  Location – Oracle Atlanta Office (volunteer host?)

§  Topics – Joint Sessions w/Planning, Functional Deep Dives, Retailer Led Presentations


Program Agenda

ORUG IntroducEon

Supply Chain Roadmap

QuesEons

1

2

3



Commerce Anywhere •  Virtual stores •  Honoring store & warehouse back-‐orders

MulE Level DistribuEon •  Cross-‐docking •  Warehouse pre-‐allocaEon

Usability •  ‘Launchpad’ user interface •  Network replenishment workbook •  Business-‐centric taskflow •  Pre-‐defined measure profiles •  Measure label alignment •  Measure aggregaEon synchronizaEon

Advanced Inventory Planning



Demand &

Safety Stock Presenta6on

Stock <

Customer Demand

Safety Stock

X

Store Demand

Receive Up To Level

•  Demand Only Replenishment Method (warehouse)

•  Demand Aware Order Rounding (store)

•  AddiEonal RUTL CalculaEon OpEon (store)

Replenishment Method Enhancements


•  Automated Management of SKU & Pack TransiEon Events –  Product supersession –  PromoEonal variants –  Temporary pack changes –  Permanent pack changes

•  SKU Level Priority Matrix •  Science Based Demand Transference SubsEtuEon

•  Event Level Parameters



Retail Demand ForecasEng

Causal Enhancements •  PromoEonal cross effects •  Non-‐linear promoEonal effects •  PromoEonal effecEveness workbook

Effect InterpretaEon •  CPEM geared toward business use •  Demand transference •  New item forecasEng •  Overlapping promoEons •  InteracEon of effects

RDF 13.4 January 2013

RDF 14.0 December 2013


•  Persona Based Workflow & Usability •  Enhanced GA Automated Pre-‐processing

–  Outliers & Out of Stock –  Seasonal Effects vs. PromoEonal Effects –  53 Week Calendar –  FloaEng Annual Events & Holidays

•  Enhanced Halo & CannibalizaEon Approach For PromoEonal ForecasEng

•  Enhanced Forecast Error CalculaEon •  Returns ForecasEng

Retail Demand ForecasEng


•  Persona Based Workflow & Usability –  Updated Taskflow –  OpEmizaEon Review Workbook

•  Trade off curves with selectable points •  Approve opEmized or constrained recommendaEons

•  Updated review and approval levels

•  Enhanced CalculaEon Process –  New Replenishment CalculaEon Method –  Enhanced Item/LocaEon ClassificaEon –  Like Item/Sister Stores –  AddiEonal Sub-‐grouping Criteria

Replenishment OpEmizaEon


•  Advanced Task Management •  Rule Based Task PrioriEzaEon & Ageing •  Support for Indirect AcEviEes •  Enhanced Support for Commerce Anywhere •  Item Combinability Improvements •  Flexible Returns Processing •  Warehouse AcEvity Monitoring •  Enhanced User NavigaEon

Warehouse Management System Task Management


Warehouse Management System Labor Management

• Monitor and OpEmize Employee Tasks & ProducEvity

•  PrioriEzaEon of AcEviEes

•  Increases Labor ProducEvity

•  Embedded WMS Module


OMS

ORDER MANAGEMENT

Fulfillment Anywhere

Oracle Retail Order Management Cloud Services

•  Target Client: Tier 1, 2 and 3. $50M to $1B in revenue. Sweet spot is an omni-‐channel DTC customers (e-‐commerce/catalog merchant).

•  Sub VerEcals: Catalog / e-‐commerce Pure Play / Fashion / Specialty / Luxury / 3rd Party Fulfillment.

•  OMS manages direct-‐to-‐consumer orders received through a retailer’s website, call center, and retail stores.

•  Supports Commerce Anywhere strategy with full, out-‐of-‐the-‐box, omni-‐channel support. IntegraEons to POS and e-‐Commerce via Order Broker and Customer Management soluEons. One view of Customer, Order and Item.

Core Components: •  Order Entry •  Web and Omni Channel Ordering •  Customer Service •  Fulfillment •  Warehousing •  Merchandising

Core Components: •  MarkeEng •  Financials •  System Ops •  CWData – Data Warehouse for

AnalyEcal ReporEng •  Deployed as a Cloud service


Order Broker

OMNI-CHANNEL INVENTORY BROKER

Distributed Order Management

Oracle Retail Order Broker Cloud Services

Core Components: •  Order Broker FoundaEon •  Supplier Direct Fulfillment – Vendor Portal •  Store Connect – Store Associate Portal •  Deployed as a Cloud service

•  Target Client: Tier 2 and Tier 3. $50M-‐$2B in revenue.

•  Sub VerEcals: Fashion / Hard Goods / Specialty Retailer / Luxury.

•  Realize an Commerce Anywhere strategy with Order Broker’s view of inventory across the enterprise and its rules-‐based engine, based on sales velocity, proximity to ship to locaEon, and other business consideraEons, to ensure no sale is lost due to inadequate inventory.

•  Full integraEon to POS, e-‐Commerce and OMS.

•  Enables Endless Aisle capabiliEes.

Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | Oracle ConfidenEal 18

Retail Demand Forecas6ng (RDF)

Supply Chain Release Updates

24-‐36 Month Investment Candidates

Promo6onal, AKribute & Customer Forecas6ng Expansion •  Expand use of arributes in forecasEng,

including establishment of new items •  Incorporate customer segment

forecasEng •  Expand promoEonal forecasEng

capabiliEes & interfaces •  Enhance item & locaEon grouping and

management of parameters •  Evolve user experience & workflow

capabiliEes •  Enhance forecasEng algorithms & what-‐if

simulaEon capabiliEes

Forecas6ng Usability & Expansion •  Enrich forecasEng for returns •  Enhance handling of seasonality,

lost sales and floaEng events when pre-‐processing historical data

•  Update user experience, incorporaEng workflow and excepEon management

•  Enhance applicaEon performance

12 – 24 Months V14.1

Expansion •  Expand use of arributes in forecasEng

•  Expand deployment opEons

•  Expand science informed forecasEng

•  Expand usability


Advanced Inventory Planning (AIP)



Evolve Replenishment Capabili6es •  Extend intra-‐day processes •  Enhance perishables management •  Enhance user workflow & excepEon

management capabiliEes •  Extend management of lifecycle of

merchandise – allocaEon through replenishment

•  Extend order management and approval capabiliEes

Broaden Commerce Anywhere Replenishment Capabili6es •  Augment Commerce Anywhere support •  Expand management of permanent and

temporary pack changes •  Enhance subsEtuEon management

12 -‐ 24 Months V14.1

Evolve Replenishment Capabili6es •  Expand constraint management •  Enhance user workflow & excepEon

management capabiliEes •  ConEnued usability enhancements •  Enhance integraEon with opEmizaEon and

science capabiliEes •  ConEnued performance enhancements


Replenishment Op6miza6on (RO)



Replenishment Op6miza6on Expansion & Refinement •  Expand scope of opEmizaEon

parameters & types •  Further refine short life cycle

management •  ConEnue to enhance workflow

capabiliEes •  Expand deployment opEons and

services

Replenishment Op6miza6on Usability & Extension •  Enhance opEmizaEon for short lifecycle

merchandise •  Enhance opEmizaEon for highly seasonal

merchandise •  Enhance opEmizaEon for new items •  Improve features that reduce TCO and

implementaEon cost •  Improve workflow within workbooks

12 -‐ 24 Months V14.1

Replenishment Op6miza6on Expansion & Refinement •  Expand scope of opEmizaEon

parameters & types •  ConEnue to enhance workflow

capabiliEes •  Expand deployment opEons and

services •  Expand integraEon with

replenishment and ordering applicaEons

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