3q results corporate dashboard 2015. prosperous and stable after-tax roic profit margin (adjusted...
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3Q ResultsCorporate Dashboard
2015
Prosperous and Stable
After-tax ROIC
Profit Margin (Adjusted Net Income)
CASM ex-fuel(Beat Budget)
Productivity (Guests served per FTE, TTM)
3Q Target
3Q Actual
Improve
Improve
Low single digit
(Meet or Exceed)
Improve
On Track
12.4%
7.97¢
2,466
2015 YTD
On Track
7.6%
8.25¢
2,487
One ‘Ohana
Safe Work Environment
Nā LeoEngagement(Completed Action Plans)
Community Participation (Team Kōkua)
3Q Target
3Q Actual
1.80 2.844.70
75%
350
(OJI)
(A4A)
521
5.50
77%
2015 YTD
1.96
1,382
5.90
77%
1.440.59
3.4%5.7%
3.7%5.9%
OTP(Narrow & Wide)
(NB)
(WB)
BIR(per 1,000 pax)
(HA)
(Interline)
Guests Experiencing Long Delays
(NB)
(WB)
World-Class Airline
3Q Target
3Q Actual
85.0%72.0%
1.440.59
3.4%5.7%
70.1%66.6%
2.040.58
10.3%6.2%
2015 YTD
73.5%70.8%
1.930.66
7.4%5.2%
Carrier of Choice
Customer NPS
Yield Premium (vs. N. American Competitors, TTM)
Hawaiian Miles Penetration
3Q Target
3Q Actual
61.0%
7.0%
39.8%
61.7%
37.8%
4.7%2Q TTM
2015 YTD
63.7%
39.7%
4.7%2Q TTM
against YTD goal of 40.1%