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ANALYSING THE SUPPLY CHAIN OF DOMINOS PIZZA, KOZHIKODE PRESENTED BY GROUP 7: 065|ABHINAV GUPTA|108| SHASHI BHUSHAN ROUT |123|VARUN YADAV 175|SHIVA KUMAR N|260|ARUN ARYA

About Dominos PizzaVision, Mission & ValuesProduct OfferingsSupply ChainSANKALP: Customer ServiceRaw Materials ProcurementRaw Materials DistributionLogisticsInventory ManagementPresentation AgendaQuality Initiatives

Pizza Production ProcessIssuesRecommendations

About Dominos PizzaVision, Mission & ValuesProduct OfferingsProduction ProcessDistributionRaw Materials Procurement

Founded in 1960 by Tom MonaghanSecond largest Pizza chain in US9000 corporate and franchised stores across 60 nationsDominos outlet in India opened in 1996Jubilant Food Works Limited, a Jubilant Bhartia Group company holds the Master Franchise rights for India, Nepal, Sri Lanka and BangladeshRevenue70 % from home deliveries30 % from OTC sales

About Dominos PizzaVision, Mission & ValuesProduct OfferingsProduction ProcessDistributionRaw Materials Procurement

VISION Exceptional people on a mission to be the best pizza delivery company in the world

MISSIONDominos Pizza is the Pizza specialist who consistently delights the customer with great taste and choices in pizza with friendly, courteous team members providing prompt, safe delivery service

About Dominos PizzaVision, Mission & ValuesProduct OfferingsProduction ProcessDistributionRaw Materials Procurement

About Dominos PizzaVision, Mission & ValuesProduct OfferingsProduction ProcessDistributionRaw Materials Procurement

1-2 minutes1 minute5-6 minutes

About Dominos PizzaVision, Mission & ValuesProduct OfferingsProduction ProcessDistributionRaw Materials Procurement

About Dominos PizzaVision, Mission & ValuesProduct OfferingsProduction ProcessDistributionRaw Materials Procurement

LogisticsInventory ManagementInventory ManagementOperational StrategySANKALP: Customer ServiceQuality Initiatives

WHEAT (JALANDHAR)

DOUGH

COMMISSARY

REFRIGERATED TRUCK

RETAIL OUTLET

SUPPLIERS(Toppings & Seasonings)

Inventory ManagementOperational StrategySANKALP: Customer ServiceQuality Initiatives

LogisticsInventory ManagementITEMSHELF LIFEDough ball5 daysMexican Wrap Base3-4 daysCheese Dip4-5 daysSeasoning and Toppings4-5 daysOnion, Tomato, Capsicum5 daysCheese Blend4-5 days

Operational StrategySANKALP: Customer ServiceQuality Initiatives

LogisticsInventory ManagementInventory Management

SANKALP: Customer ServiceQuality Initiatives

LogisticsInventory ManagementInventory ManagementOperational Strategy

SANKALP: Customer Service

LogisticsInventory ManagementInventory ManagementQuality InitiativesOperational StrategySCIP (Store Continuous Improvement Plan)Sales TrainingStore Operation CostMakeline PizzaFTD (Friday Training Day)HTR (Handle The Rush)PRP (Pre-Rush Preparation)ONOM (Operations for Non - Operation Managers)ODC (Out Door Catering)

LogisticsInventory ManagementInventory ManagementOperational StrategyQuality InitiativesSANKALP: Customer ServiceAward System(Tokens, Scores)

RECOMMENDATIONSISSUES

ISSUESRECOMMENDATIONS