32. ibm philippines overview 103006_2
TRANSCRIPT
-
8/7/2019 32. IBM Philippines Overview 103006_2
1/30
2006 IBM Corporation
IBM in the PHILIPPINES
James G. VelasquezCountry General Manager
-
8/7/2019 32. IBM Philippines Overview 103006_2
2/30
2
International Business Machines
IBM in the Philippines | October 2006 | Confidential 2006 IBM Corporation
Agenda
Corporate Overview IBM in the Philippines
IBMP Business Operations
InnovationA Summary on the Global CEO Survey
-
8/7/2019 32. IBM Philippines Overview 103006_2
3/30
3
International Business Machines
IBM in the Philippines | October 2006 | Confidential 2006 IBM Corporation
Corporate Mission
We strive to lead in the invention,
development and manufacture of the
industrys most advanced information
technologies.
We translate these advanced
technologies into value for our customers
through our professional solutions,services and consulting businesses
worldwide.
-
8/7/2019 32. IBM Philippines Overview 103006_2
4/30
4
International Business Machines
IBM in the Philippines | October 2006 | Confidential 2006 IBM Corporation
IBM History Incorporated in 1911 as the Computing-Tabulating-Recording Company (C-T-R)
In 1924, C-T-R became International Business Machines Corporation
1910s-60s:
From punch-card tabulating machines to room-sized calculators tomainframe computing systems for large enterprises
Changed the nature of accounting, calculation, and basic back-officebusiness processes
1970s-80s
IBM product line broadens from mainframes to minicomputers andpersonal computers
Applications move beyond back-office enterprise to departmental
operations and personal productivity
1990s
With the Internet and open standards, the network computingmodel is embraced and advanced
Coined e-business to describe how network computing cantransform core business functions and transactions
-
8/7/2019 32. IBM Philippines Overview 103006_2
5/30
5
International Business Machines
IBM in the Philippines | October 2006 | Confidential 2006 IBM Corporation
IBM Today
The worlds largest information technology company
The 8th largest corporation in the world
Year end 2005, IBM reported:
$ 91.2 billion in revenue
$ 5.7 billion in R&D
Present in 174 Countries
More than 329,000 employees worldwide
More than 670,000 stockholders of record
-
8/7/2019 32. IBM Philippines Overview 103006_2
6/30
6
International Business Machines
IBM in the Philippines | October 2006 | Confidential 2006 IBM Corporation
A Global Company
Corporate headquarters: Armonk, NY
Serving customers in 174 countries worldwide
Nearly 60 percent of revenue generated outside the United States
-
8/7/2019 32. IBM Philippines Overview 103006_2
7/30
7
International Business Machines
IBM in the Philippines | October 2006 | Confidential 2006 IBM Corporation
Business Operations
Percent of IBMs Total Revenue in 2005
52%
27%
17%Services
Hardware
Software
Financing
EnterpriseInvestments/Other
1%4%
-
8/7/2019 32. IBM Philippines Overview 103006_2
8/30
8
International Business Machines
IBM in the Philippines | October 2006 | Confidential 2006 IBM Corporation
Services
Financing
Hardware
Software
Technology
Research
Business Operations
Worlds largest business and technology services provider
$47 billion in revenue
More than 180,000 employees
Helps customers:
Capitalize on IT to improve business performance
Manage IT operations and resources
Principal lines of business:
Business Consulting Services with 60,000 consultants in 160countries is the worlds largest
Integrated Technology Services
Strategic Outsourcing Services
Business Transformation Outsourcing Services
-
8/7/2019 32. IBM Philippines Overview 103006_2
9/30
9
International Business Machines
IBM in the Philippines | October 2006 | Confidential 2006 IBM Corporation
Services
Financing
Hardware
Software
Technology
Research
Worlds leading provider of financing and asset managementservices to companies selling or acquiring IT
$35 billion in assets
Operations in more than 40 countries
Offers flexible leasing and financing solutions to customers andbusiness partners
Customer Financing
Total Solution Financing
Commercial Financing
Global Asset Recovery Services
Business Operations
-
8/7/2019 32. IBM Philippines Overview 103006_2
10/30
10
International Business Machines
IBM in the Philippines | October 2006 | Confidential 2006 IBM Corporation
Services
Financing
Hardware
Software
TechnologyResearch
Business OperationsServers
#1 server vendor in the world
Offers the broadest range of servers in the industry
Unix servers (P5 technology is 1st server on a chip)
Intel-processor-based servers
Integrated Application servers
zSeries Mainframes servers
Blade servers (the fastest sales growth in IBM history)
Strong supporter of open standards
More than 6300 customers running Linux
-
8/7/2019 32. IBM Philippines Overview 103006_2
11/30
11
International Business Machines
IBM in the Philippines | October 2006 | Confidential 2006 IBM Corporation
Most comprehensive range of storage offerings
Disk, Tape, Middleware, Database, ISV applications,Services and Financing
#1 in worldwide disk storage systems factory revenue Largest disk revenue growth
#1 in UNIX external disk growth
Largest SAN revenue growth
Creating foundation for new autonomic storage model
Storage tank, Virtualization, Policy-based management tools
#1 Storage Services provider in the industry
Services
Financing
Hardware
Software
Technology
Research
Business OperationsEnterprise Storage
-
8/7/2019 32. IBM Philippines Overview 103006_2
12/30
12
International Business Machines
IBM in the Philippines | October 2006 | Confidential 2006 IBM Corporation
Develops, markets and supports a diverse set of software
Provides foundation for the worlds critical businessapplications
Worlds second largest software provider
$15.7 billion in revenue More than 35,000 employees
Largest supplier of Internet infrastructure software middleware
Systems integration and transaction processing
Data management/ Content management
Collaboration and dynamic workplaces
Systems management and security
Development and Quality Assurance
Business OperationsServices
Financing
Hardware
Software
Technology
Research
-
8/7/2019 32. IBM Philippines Overview 103006_2
13/30
13
International Business Machines
IBM in the Philippines | October 2006 | Confidential 2006 IBM Corporation
Develops, manufactures, sells, and provides services forleading chip technologies
Incorporated into:
IBM products
OEM customers products
Focuses on technologies for the pervasive, networkinfrastructure and enterprise computing spaces
Leading producer of custom-designed chips (ASICs)
Key technology supplier to customers like Cisco,Qualcomm, Sony and Nintendo
Business OperationsServices
Financing
Hardware
Software
Technology
Research
-
8/7/2019 32. IBM Philippines Overview 103006_2
14/30
14
International Business Machines
IBM in the Philippines | October 2006 | Confidential 2006 IBM Corporation
Business Operations Produces more breakthroughs than any other company
Received a record 3,248 U.S. patents in 2004. More than 29,000over the past 12 yrs. surpassing the total earned by IBMs top 10competitors combined
Worlds largest IT research organization
More than 3,000 scientists and engineers
8 research laboratories and 24 development laboratoriesworldwide in 6 countries
The 12th consecutive year leading all companies in U.S. patents
Work ranges from physics to cognitive science to leading-edgeapplication research
Most number of PhDs employed
Nobel Prize winner scientists. Eg. Storage
A leader in Nanotechnology
Services
Financing
Hardware
Software
Technology
Research
-
8/7/2019 32. IBM Philippines Overview 103006_2
15/30
15
International Business Machines
IBM in the Philippines | October 2006 | Confidential 2006 IBM Corporation
IBM has been a global company for decades
Our Management System
-
8/7/2019 32. IBM Philippines Overview 103006_2
16/30
16
International Business Machines
IBM in the Philippines | October 2006 | Confidential 2006 IBM Corporation
IBM Philippines Then and Now1925 H. E. Heacock started selling IBMproducts in the Philippines1937 Incorporated as Watson BusinessMachines with 3 employees located inBinondo (old Manila)1954 Renamed to IBM Philippines, Inc.located in Escolta
1966 - First mainframe at Bureau of Lands;IBM moves to Paseo de Roxas, Makati1970 - Caltex is first S/370 customer1985 - IBM launches the PC1987 - IBM appoints first business partner,SSI and enters SME market1992 - Joint venture with SM, APC formed1996 - IBM champions e-business2000 - IBM moves to Eastwood Libis2001 - IBM forms 1st subsidiary, ISD2003 - IBM re-launches in Southern Phil2004 - IBM forms 2nd and 3rd subsidiary, IBSand Daksh
-
8/7/2019 32. IBM Philippines Overview 103006_2
17/30
17
International Business Machines
IBM in the Philippines | October 2006 | Confidential 2006 IBM Corporation
Overview of IBM Philippines
Established in 1937
Over 5,000 customers
Over 500 business partners
3,570 Employees
(as of June 2006)
No. 1 in the Philippine market
(as of June 2006); Leading
Information technology
company that transforms
customers into successful on-
demand businesses
No. 1 in Client Satisfaction in
Asia Pacific (2005)
-
8/7/2019 32. IBM Philippines Overview 103006_2
18/30
18
International Business Machines
IBM in the Philippines | October 2006 | Confidential 2006 IBM Corporation
IBM PhilippinesIBM Sales and Distribution
220 employees
IBM Solutions DeliveryIT Services300 employees
IBM DakshCustomer Care Services2400 employees
IBM Business ServicesHR, Employee, and Finance Administration Services650 employees
Asia Pacific CollegeJV with SM Foundation
The Growing IBM Philippines Family
-
8/7/2019 32. IBM Philippines Overview 103006_2
19/30
19
International Business Machines
IBM in the Philippines | October 2006 | Confidential 2006 IBM Corporation
IBM Philippines
IBM Philippines
Complete portfolio of IBM products and offerings;hardware, software, services, and personal systems
IBM has an end to end solution to virtually any IT relatedrequirement across any industry.
Capability to deliver wide range of IT and IT enabledservices. For example: IT & Management ConsultingServices, IT Outsourcing Services, Networking Services,Business Transformation Outsourcing
Major market segment: Financial & Banking, Telecom,Retail & Distribution, Manufacturing, Government
Established in 1937
No. 1 in the industry
IBM Plaza
-
8/7/2019 32. IBM Philippines Overview 103006_2
20/30
20
International Business Machines
IBM in the Philippines | October 2006 | Confidential 2006 IBM Corporation
Our Values
Dedication to every client's successInnovation that matters - for our company and forthe worldTrust and personal responsibility in all ourrelationships
-
8/7/2019 32. IBM Philippines Overview 103006_2
21/30
21
International Business Machines
IBM in the Philippines | October 2006 | Confidential 2006 IBM Corporation
Innovation that Matters - for our company and for the world.
Innovation Defined :
Innovation occurs at the intersection of
invention and insight. It's about the applicationof invention the fusion of new developments
and new approaches to solve problems.
Sam PalmisanoPresident and CEO, IBM
-
8/7/2019 32. IBM Philippines Overview 103006_2
22/30
22
International Business Machines
IBM in the Philippines | October 2006 | Confidential 2006 IBM Corporation
By 2010, supercomputers willbe capable of10 quadrillioncalculations per second.
By the year 2010, thecodified information
base of the world isexpected to double every
11 hours.
Last year, the world produced more
transistors (and at lower cost) than grains of
rice.
Today there are 4.2 billion
Internet addresses. Thenew Internet Protocol
Version 6 addressingsystem will support morethan 35 trillion separate
subnetworks, each ofwhich could connect millionsof devices. The new Airbus A380
contains overonebillion lines of code.
GM predicts theaverage car will have
100 million lines of
code by 2010. Incomparison, Windows
XP has about 40million lines of code.
-
8/7/2019 32. IBM Philippines Overview 103006_2
23/30
23
International Business Machines
IBM in the Philippines | October 2006 | Confidential 2006 IBM Corporation
Everyone is Talking about Innovation
-
8/7/2019 32. IBM Philippines Overview 103006_2
24/30
24
International Business Machines
IBM in the Philippines | October 2006 | Confidential 2006 IBM Corporation
CEOs are taking an active role in driving aninnovation agenda
Business model innovation is now nearly as
important as more traditional innovationaround products/services
CEOs believe that integrating businessinsight and technology capabilities enablesthe organization to stay ahead of the curve
CEOs agree that internal and externalcollaboration is key to innovation, but manyare slow to actually practice it
Interviewed 765 CEOs worldwide - representing 5 sectors, 21industries, large and SMB enterprises
The Global CEO Study 2006: Innovation
65%13%
22%
A lot
Moderate
Little or no
CEOs: Extent of fundamentalchange needed over next two years
CEOs do not seem intimidated or content simply to cope
[Instead they see change] as both reason and license to expand
their innovation horizon
CEOs are embracing change
Source: IBM Global CEO Study 2006
-
8/7/2019 32. IBM Philippines Overview 103006_2
25/30
25
International Business Machines
IBM in the Philippines | October 2006 | Confidential 2006 IBM Corporation
What CEOs told us
A unique business model is essential for competitive survival Substantially changes how a company adds value to their own or other industry
Hard to commoditize
40 percent of business model innovators fear that changes in a competitors business model could upset the dynamics of the entire industry
Business model innovation is becoming increasingly prevalent Almost 30 percent of CEOs innovation efforts are now focused on the business model
What we found
Companies that emphasized business model innovation experienced better financialperformance than those that didnt
Innovation that fundamentally transforms the way a business
works or drives revenue
What is business model innovation?
1 Deep business model innovation is critical
-
8/7/2019 32. IBM Philippines Overview 103006_2
26/30
26
International Business Machines
IBM in the Philippines | October 2006 | Confidential 2006 IBM Corporation
What CEOs told us
Over 75 percent ranked collaborationand partnering as very important toinnovation
Employees are the top source ofinnovative ideas, followed closely by
business partners and customers Ideas are increasingly coming from external sources
What we found
Extensive collaboratorsoutperformed their peers in bothrevenue growth and averageoperation margin
Companies that used externalsources more often reported higherrevenue growth than those that didnt
Academia
Associations, tradegroups, etc.
Competitors
Consultants
Customers
Business partners
4020 30100
Internal R&D
Internal sales orservice units
Employees
Most significant sourcesof innovative ideas*
* Respondents could select up to three choices
Percent of respondents
Internal sources
External sources
2 Collaboration, particularly external collaboration, is indispensable
-
8/7/2019 32. IBM Philippines Overview 103006_2
27/30
27
International Business Machines
IBM in the Philippines | October 2006 | Confidential 2006 IBM Corporation
What CEOs told us
Achieving innovation potential requires integratingtechnology expertise with business and marketinsights
A gap exists between CEOs integration aspirationsand actual implementation
Nearly 80 percent rated the integration of business and technology of great importance or criticalimportance
Only about 45 percent believe theirorganization integrates business andtechnology to a sufficient extent
What we found
Companies that have extensively integrated businessand technology are growing revenue 5 percent faster
than their competitors
Importance vs. extent ofbusiness and technology integration
20%
40%
60%
80%
100%
Integrationof great
importance
Integratedto a large
extent
Integrationgap
Percent of respondents
0%
3 Innovation can be ignited by business and technology integration
-
8/7/2019 32. IBM Philippines Overview 103006_2
28/30
28
International Business Machines
IBM in the Philippines | October 2006 | Confidential 2006 IBM Corporation
CIOs & IT figure prominently in the expanding innovation
horizon for CEOs..
Drive business model
innovation
Enable internal and
external collaboration
Ignite technology
and business integration
Remove technologicalbarriers
- Facilitate informationsharing
Fully leveragecollaborative technologies
- Make collaboration easierand expected
- Reward innovative thinking
Innovate the IT businessmodel first
- Become customer-centric
- Become a crediblebusiness partner
- Use componentizationtechniques to deepenbusiness understanding
Create a flexible,responsive infrastructure
- Open architectures,virtualization and more
Be a business executivefirst, technologist second
- Close the gap betweenbusiness and IT
- Build hybrid skill sets
among the IT community
- Promote a newgovernance model
- Melds business and ITleadership together
-
8/7/2019 32. IBM Philippines Overview 103006_2
29/30
29
International Business Machines
IBM in the Philippines | October 2006 | Confidential 2006 IBM Corporation
Some final words from our study participants
If you think you have all the answers
internally, you are wrong.
Its not enough to make a difference on
product quality or delivery readiness
or production scale.
We must innovate in areas where our
competition does not act by developing
new competencies and alliances.
Some of the boldest plans under
consideration within our company work by
leveraging the collaborative potential of
service providers in other domains.
-
8/7/2019 32. IBM Philippines Overview 103006_2
30/30
30
International Business Machines
IBM in the Philippines | October 2006 | Confidential 2006 IBM Corporation
Thank you very much !For those who are interested to get more details on the2006 Global CEO Study, please leave your businesscards with me or contact:
Donna Ponciano
Email: [email protected]
IBM Philippines Inc.
3F IBM Plaza Bldg., Eastwood City Cyberpark
E. Rodriguez Jr. Avenue, 1110Brgy. Bagumbayan, Quezon City, PhilippinesTrunk: 632-9952426 x2124Fax: 632-9958234