313667320001_09-nov-2014[1]_hazeldean

Important InformationSummer of Wow deals NOW available! For more information on these exciting offers, call 10213, visit www.telkom.co.za or your nearest Telkom store.

Service Enquiries - Call 10217Telkom SA SOC Ltd. Registered office: 152 Johannes Ramokhoase street, Pretoria, 0001. Company Registration No 1991/005476/30. VAT No 4680101146.

Mail Payment SlipAmount Due R 6,630.10

Group no System no Payment code Control code Cycle

00018 9313667320 2011 053 B

<<<<< 9 2021 0001 3136 6732 29 >>>>>

Computer Generated TaxInvoice

DIS-CHEM PHARMACIES-HAZELDEANPrivate Bag X21NORTH RIDING2162

Invoice date 09 Nov 2014Account no 313667320001Service ref 0128092455Invoice no 411B1008871w

Your VAT no 4820223024

Account Summary Previous invoice Balance brought forward R 6,131.29 Payments Receipt/Ref Date Description 0001070 24 Oct 14 Payment received R 6,131.25 - Opening balance R 0.04 Coins discontinued R 0.01 - Charges for November 2014 Subscription Services R 1,748.47 Usage R 4,163.42 Adjustment R 96.04 - Subtotal (excluding VAT @ 14%) R 5,815.85 VAT @ 14% R 814.22 Total (Charges for November 2014) R 6,630.07

Total Due (Due date 01 Dec 2014) R 6,630.10

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Information Page

Ways to Pay

• Debit orderIf you wish to pay by debit order, pleasecontact us at 10210 (residentialcustomers)/10217(business customers)

• BankPay at any branch of the following banks: o ABSA o FNB o Nedbank o Standard Bank

• ATMIn order to make use of this service, selectTelkom from the beneficiary list supplied byyour bank. Use the following unique numberas your reference number. This number isvalid for this account only

0001893136673202011.

• Internet/telephone transfer facilitiesLog onto your bank's website and selectTelkom from the beneficiary list supplied byyour bank. Use the following unique numberas your reference number. This number isvalid for this account only

0001893136673202011.

• Retail Outlets o Pick n Pay o Shoprite o CheckersProvide this invoice together with yourpayment (cash or cheque) to the cashier.Always insist on a receipt.

• Post OfficeProvide this invoice together with yourpayment (cash or cheque) to the cashier.Always insist on a receipt.

• EasyPayWith EasyPay you can either pay your Telkomaccount at a variety of retail paypointsnationwide, e.g. Pick n Pay, Shoprite,Checkers as well as selected Spar outlets ormake your payment directly on the EasyPaywebsite.For more information visit

http://www.easypay.co.za

How we charge for newly installedservices

You will be charged rental from the date of theinstallation of the service until the billing date,plus one month’s rental in advance. Note thatthe pro rata calculation applies to all services,except TelkomInternet, where the full month’srental is also charged for the month ofinstallation. You will also be charged once-offconnection fees that will be credited to youraccount if you have already paid them inadvance.

Faced with an ethical dilemma

Contact us at [email protected]

VAT calculation

We calculate VAT per product or service typeindividually. Only the sum thereof appears onthe tax invoice.

How we calculate interest

Interest is charged on all amounts due thathave not been paid on or before the due dateindicated on your invoice. Interest is calculatedfrom the date of issue of the invoice until thedate we receive the payment. We may amendthe interest rate from time to time. The currentinterest rate is 18.00% per annumcompounded monthly.

How we calculate the cost of calls

Calls are charged per second with a minimumcharge per call. The distance of the call andthe time you make the call determine the callcharge per second. The charge per secondwill be lower for short-distance calls and forcalls made during Callmore time (from 19:00to 07:00 on weekdays and from 19:00 onFridays to 07:00 on Mondays). Calculate theapproximate cost of a directly dialled call froma Telkom telephone at

https://secureapp.telkom.co.za/calculator/displayCurrentTariffCalculator.htm

Ways to receive your invoice

• EmailYou will receive your invoice via an email(email address of your choice) on a monthlybasis in a pdf format.Please note: This option is currently availableto residential customers only.

• Electronic billingYou will be able to log onto our website andview your invoice online. A monthly notificationmail will be sent to notify you that your invoicehas been uploaded on the Electronic BillPresentment platform. You can also pay youraccount online with your credit card.

• PaperYou will receive your printed invoice via thepost.

For more information, visit

http://www.telkom.co.za/general/customercentre/billing/getting_started.html

Change of your postal address

If you want to change your postal addressand you are a residential customer, pleasecall us on 10210 or 10217 if you are abusiness customer. You can also arrange achange of address at your nearest Telkomdirect shop.

Telkom Crime Hotline

Call 0800124000 to report fraud, theft,corruption, cable theft and transgressions ofBusiness Code of Ethics.

Conditions for the provision ofelectronic communicationservices

The provision of electronic communicationservices is subject to Telkom’s standard termsand conditions, as amended from time to time.The Terms and Conditions are available at

http://www.telkom.co.za/general/termsandconditions/index.html

Fault reporting via sms

You can report your faulty telephone serviceby sending an SMS to 30591. Pleaseinclude the word SERVICE and your ten-digit service number, e.g. "0125551234".SMS’s are free of charge.

Enquiries via sms

Balance enquiries 0123210210Free minutes enquiry 0123210211Please include your ten-digit service numberand ID number of account holder (leave aspace between the numbers), e.g."0125551234 1101120011011”.

Online fault reporting

You can report your faulty service online at:

http://www.telkom.co.za/general/customercentre/faults.html

Online fault tracking

To receive the latest status and progress onan existing fault, access the following website:


Online self-help fault diagnosis

To assist you to diagnose faults, visit thefollowing website:


Fault and Service Enquiries

Residential customers 10210

Business customers 10217

SmartAccess customers 0800654321

http://www.easypay.co.za













313667320001_09-nov-2014[1]_hazeldean

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