300+ computers

ElectronicInformation

Center

Lab#1

Entrance

NN

SS

EEWW

Lab#2

AssistiveTechnology

Courtyard

Morgan LibraryMorgan LibraryFirst FloorFirst Floor

2 Group Presentation Rooms

Assistive Technology Services

Instructional Video Access Ctr

IVAC

Writing Center

WritingCenter

Presentation Rooms 3 Teaching labs

• 202 laptop computers

• Full Internet access from anywhere in the library

• Microsoft Office: Word - PowerPoint - Excel

• Network printing: black-and-white or color

• 75,662 checkouts in 2006 (66,849 in 2005)

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Technical Support

.5 - IT Admin Pro

.5 - Hourly IT

• Network provision

• Public computer imaging/configuration

• Microsoft application licensing

• Hardware maintenance

Technical Assistance

2 Continuously Staffed Service Desks

• VPN configuration, scanning, file storage, application support

• WebCT

• Hardware monitoring and checkout

• 5 PowerBooks

• 3040 checkouts in 2006

• 608 checkouts per machine (Dells average 388 checkouts per machine)

• January – May 12th: - 23 occurrences when all PowerBooks in use- 48.4 hours total- Dell laptops were available

• October – December 10th: - 18 occurrences when all PowerBooks in use- 30.5 hours total- Dell laptops were available

• Demand

• Cost

• Portability/Form Factor

• Support

Factors Contributing to Total Savings:

• Volume discounts on hardware through combination orders

• Declining hardware prices

Hardware Replacement:

• 3-year cycle for desktop CPUs and laptops

• 4-year cycle for flat-panel monitors