3. in-depth interview

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    Amity Business School

    Individual in-depth interview

    A depth interview is defined as a set of probing

    questions posed one on-one to a subject

    by a trained interviewer

    so as to gain an idea of what the subject thinks

    about an issue

    or

    why he or she behaves in a certain way

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    It can generate

    New concepts

    Designs

    Advertising and promotional messages

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    Two basic types:

    Non-directive

    Semi structured or focused individual

    interviews

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    Non directive interviews

    The respondents is given maximumfreedom to respond, within the bounds of

    topic of interest to the interviewer

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    Amity Business School

    Semi structured or focused individual

    interviews The interviewer attempts to cover a specific list of

    topics or sub areas

    This mode of interview is especially effective

    with:

    Busy executively Technical experts

    Thought leaders

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    Techniques of conducting in depth

    interviews: Laddering

    Hidden-issue questioning

    Symbolic analysis

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    Laddering:

    In this process questioning progresses from

    product characteristics to user characteristics

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    Hidden issue

    Questioning

    Here the focus is not on socially shared

    values but rather on personal Sore Spots-

    not on general lifestyles but on deeply felt

    personal concerns

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    Symbolic analysis

    It attempts to analyze the symbolicmeaning of objects by comparing them

    with their opposites