27/02/2006 tan kim lian roles in organizations leadership management administration

27/02/2006 Tan Kim Lian

ROLES IN ROLES IN ORGANIZATIONSORGANIZATIONS

LEADERSHIPLEADERSHIP MANAGEMENTMANAGEMENT ADMINISTRATIONADMINISTRATION

27/02/200627/02/2006 Tan Kim LianTan Kim Lian

Leadership Leadership DefinedDefined The ability to influence others The ability to influence others

into desired direction and doing into desired direction and doing more than what they normally more than what they normally would do, and do so willingly, would do, and do so willingly, happily, and enthuciastically.happily, and enthuciastically.

Tan Kim Lian27/02/2006

Leadership Role

Good Interpersonal skill

Good communication skill

Good public speaker

Represent organization at function

Speaks at function As spokesman Take responsibility

and blame

1. Figure head

Desired QualitiesAction/BehaviorRoles


Leadership Role (Cont’d)

Clear vision & mission

Clarity of direction Show enthusiasm/

Intent

Show direction Set objective/goals Excite member

towards goals

1. Visionary

Role




Knowledgeable Willing to learn Interest on mentee's

progress

Share knowledge and experience

Teach/guide/coach/train

Inquire/check on progress

3. Mentoring

Role




Well-informed Not procrastinate Not fickle-minded

Make strategic decision

Harness support for decision

4.Decision Making Role




Integrity Sincerity

Do what you say, say what you do

5. Modeling

Role



EFFICIENCYEFFICIENCY

RESULTSRESULTS

A manager has a broadest role A manager has a broadest role (combination of leader and (combination of leader and administrator).administrator).

He needs to set direction and inspire He needs to set direction and inspire others to get work done (leadership), to others to get work done (leadership), to get results.get results.

He needs to keep records and see that He needs to keep records and see that rules are followed (administrative).rules are followed (administrative).


THE ELEMENTS OF MANAGEMENT ARE :THE ELEMENTS OF MANAGEMENT ARE :

Planning and budgetingPlanning and budgeting

Setting directionSetting direction

Organizing and staffingOrganizing and staffing

Aligning the efforts of many peopleAligning the efforts of many people

ControllingControlling

Decision-making and problem solvingDecision-making and problem solving

Motivating and inspiring peopleMotivating and inspiring people


Rules and procedure developed by top Rules and procedure developed by top executives/authorities.executives/authorities.

An administrator ensures rules and An administrator ensures rules and procedures are adhered to.procedures are adhered to.

A boss can be more of an administrator A boss can be more of an administrator than a leader.than a leader.


A person can be a boss in a company A person can be a boss in a company without being a leader.without being a leader.

An administrator can be effective in his An administrator can be effective in his job without being a leader.job without being a leader.

A leader can be effective without being an A leader can be effective without being an administrator-leaving rules, regulations administrator-leaving rules, regulations and their enforcement to others.and their enforcement to others.


THE ELEMENTS OF ADMINISTRATION THE ELEMENTS OF ADMINISTRATION ARE :ARE :

Making rules and regulationsMaking rules and regulations

Making decisions that apply and Making decisions that apply and interpret rules and regulationsinterpret rules and regulations

Keeping recordsKeeping records

Filling out formsFilling out forms


Contribute to vision, mission and organization’s objectives

Contribute to organization’s objectives

Contribute to operational objectives

Performance impact

Long termMedium termShort termImpact over time

Strategic decisionsTactical decisionsOptimizational decisions at operational level

Level

LessModerateA lotFrequency of Decision

To leadTo manageTo administerMain Task

LeadersManagersAdministrators


Leaders

Managers

Administrators

Type of Decision

Strategic

Tactical

Optimizational


Types of leadership

Action

Action

Attitude

Make few decisions

Make some decisions, leave the rest to others

Make most decisions because you think you are right

Let others make decision

Make decisions objectively (based on / consider other people opinion)

Make decisions subjectively

Trust othersTrust himself and trust others

Trust himself more than trust others

Laisser-faire (hands-off)

DemocraticAutocratic


Low task-high people oriented

Medium task-medium people oriented

High task-low people oriented

Followers feel about you

Bases

Style

LikedRespectedFeared but no resentment

Dependent on expertsNeeds some knowledgeMust be knowledgeable

Affiliative/friendly (Lets see how about you doing it.)

Coaching (This is how we should do together)

Commanding (do as I said)

Laisser-faire DemocraticAutocratic

Types of leadership ( Cont’d)


Laisser-faire DemocraticAutocratic

When time is not criticalWhen time is importantWhen quick action is required

Applicable when you are not well-versed

Applicable when you are not so well-versed

Applicable when you are very competent

Useful when followers are very knowledgeable

Useful when followers are knowledgeable

Useful when followers are not very knowledgeable

Types of leadership ( Cont’d)

Tan Kim LianTan Kim Lian27/02/200627/02/2006

THANK YOU…….THANK YOU…….

27/02/2006 tan kim lian roles in organizations leadership management administration

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