2410 sap lighthouse value engineering partnership at canadian pacific

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    Orange County Convention CenterOrlando, Florida | May 15-18, 2011

    SAP Lighthouse / Value Partnership atCanadian Pacific

    Rick FeichtDirector, Enterprise Architecture

    Corporate & SAPCanadian Pacific

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    1

    Executive Summary

    About Canadian Pacific

    IT Retrospective

    Driving the Digital Railway

    Reaching Critical Mass

    SAP and the Lighthouse Analysis

    Leveraging the Value Partnership

    The Road Ahead

    Summary

    Questions

    Agenda

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    Executive Summary

    Canadian Pacific is undergoing a significant businesstransformation. Our journey to become the safest, most fluid railway

    in North America is paralleled by our growing relationship with SAP.

    This presentation describesCanadian Pacifics experience

    with the SAP Lighthouse /

    Value Partnership to date and

    how we believe it will

    transform our business.

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    Canadian Pacific: Who We Are

    North Americas first coast-to-coast transcontinental railway- In operation for over 125 years

    - Over 16,000 employees- 14,000 mile Rail network in Canada + U.S.

    Provide rail and intermodal freighttransportation services

    - Serve multiple sectors: commodities, agriculture,electronics, fuel, vehicles

    - Global reach through ports of Vancouver, Montrealand New York

    - Active Customers: 4000

    - Annual Revenues: $4.9 billion

    Technologically-advanced Class 1 Railway- More than 700 trains running daily

    - Meet more than 10,000 individual customer service commitments every day

    DomesticCDN25%

    Domestic US

    9%

    Global37%

    Transborder29%

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    Canadian Pacific: Who We Are

    Support Groups

    - Operations

    - Finance

    - Human Resources

    - Information Technology

    - Marketing & Sales

    - Law & Risk Management

    - Strategy & Yield- Performance Improvement

    IT > Enterprise Architecture

    - Responsible for all IT architectural functions

    - Provide CP with an IT strategic vision- Guide IT solution development and deployment

    Our Vision: To be the safest, most fluid railway in North America

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    5

    IT Retrospective

    1997: First Use of SAP

    2006: Re-platform- Move from Unix to Windows

    - Upgrade to ECC 6.0

    - Introduction of Netweaver components (Portal, XI, BW)

    - Introduction of SAP First program

    - Modules in play - FI, CO, AM, PM, MM, SD, PS, HR, RE, IM, PP

    2009: Foundation work to support SAP First / SAP FAST- Upgrade EHP4 and SOA framework

    - Additional Netweaver components

    - Creation of a 5 year functional roadmap- Establish maintenance and multiyear foundational investment plan

    - Bottom up approach to enabling capability

    - Convergence to 2 asset classes (SAP and Shipment Suite)

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    6

    Driving the Digital Railway

    Make the railway safer,

    more efficient and morereliable

    Ahead of the curve withpredictive technology

    Getting the rightinformation, to the rightpeople, at the right time

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    7

    Reaching Critical Mass: Time for Change

    Desire to be industry leaders

    - Access to the best technology

    - Efficiency potential is high

    Fully leverage our investmentwith SAP

    Shift Approach: Bottom-Up toTop-Down

    Inflection point of change: CrossoverTransform the Business

    The Business recognized the

    need for change

    IT staged to support change

    SAP recognized the signs and theopportunity

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    SAP and the Lighthouse Analysis

    Lighthouse Analysis

    - Reviewed existing business processes with stakeholders

    Identified opportunities to improve, streamline,transform

    - Recommendations

    Developed roadmap for functional areas (HR, L2C,Finance, Ops)

    Validate existing foundational roadmap

    - Co-developed and refined a Functional Five YearRoadmap

    Roadmap design for each functional business area

    High-Level detail

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    Risk

    Risk

    Mgmt

    Mgmt

    Five Year Roadmap

    9

    Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4

    HiretoRetire

    HiretoRetire

    Train

    Delivery&

    Execution

    LeadtoCash

    LeadtoCash

    InnovationInnovationFoundationFoundation VisibilityVisibility CoCo--InnovationInnovation

    E

    AM

    E

    AM

    Finance

    Finance

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    Leveraging the Value Partnership

    2011 Value Partnership: preparing for success Crossover

    Business

    Business Focus: L2C, Finance, Operations Launch initiatives to define/design business strategies Understand business processes and pilot change User Group facilitation Financial systems optimization Operational functions alignment

    Power of the integrated system

    Business Strategic transformation planning Top-Down model Business SMEs work with Executives Business capabilities > IT capabilities

    Business IT

    SAP

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    Information Technology

    Governance and methodologies- Creating a more consistent approach to solution delivery

    Enterprise-wide scale of measurement

    - EAF: Enterprise Architecture Framework

    Partnership providing framework and training

    - TOGAF SAP solution delivery aligned with industryrequirements

    Development Framework- Better, Faster, solution delivery model:

    Optimized assembly line approach to solutiondelivery

    Speed of delivery and consistency

    Realization of Business Value

    Leveraging the Value PartnershipBusiness IT

    SAP

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    SAP

    Best practices as defined by SAP Who better?

    Bring practical application of business systems

    Establishment and Alignment of PMO processes Application Lifecycle Methodology supported by Certification and Training

    Access to Ramp-Up

    Access to Industry Leaders & Core teams in Waldorf

    Facilitation of industry user groups SUGRAIL

    A-team of Business Transformation Specialists

    On site Principle Architects

    Leveraging the Value PartnershipBusiness IT

    SAP

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    Value Partnership Functions / Structures

    ExistingPrograms /

    Projects

    New Programs /Projects

    Servicesprovided

    from CoE toprograms,

    projects andbusiness units

    ValuePartnershipLeadership

    EnterpriseArchitecture

    Co-Innovation

    Technical

    Architecture

    Information

    Architecture

    Business

    Architecture

    L2C

    Data

    Finance

    DeliveryExecution

    Program

    Management

    Center of

    Expertise

    VisualizationReporting(Services)

    Testing(Services)

    MaxAttention

    ValueRealization

    Organizational Change

    Management

    Value

    Engineering

    run the transformationprogram efficient, with flawlessdelivery and execution,minimal risk or disruption

    Introducetechnical andbusiness processinnovations

    transform CPsdata structure intocorporate data thatallows insight andexecution

    the WHAT, based on businessrequirements and overalltransformation needs

    run programsflawless andefficient

    embed best-practice IT

    organizationprinciples and

    provide servicesto implemen-

    tation projects

    the HOW, basedon specific

    business unit andcross-functionrequirements

    (detailed design)

    ensure change happensin a managed way throughtthe organisation during

    develop the vision & plans for the technical,business process and data architecture that

    enables CPs transformation

    overall leadership and executiveguidance for the whole ValuePartnership / transformation

    execution

    responsibility

    design

    responsibility

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    Enterprise Architecture

    ExistingPrograms /

    Projects

    New Programs /

    Projects

    Servicesprovided

    from CoE toprograms,

    projects and

    business units

    ValuePartnership

    Leadership

    EnterpriseArchitecture

    Co-Innovation

    TechnicalArchitecture

    InformationArchitecture

    BusinessArchitecture

    L2C

    Data

    Finance

    DeliveryExecution

    ProgramManagement

    Center ofExpertise

    VisualizationReporting(Services)

    Testing(Services)

    MaxAttention

    ValueRealization

    Organization

    al ChangeManagement

    ValueEngineering

    run the transformationprogram efficient, with flawlessdelivery and execution,

    minimal risk or disruption

    Introducetechnical andbusiness processinnovations

    transform CPsdata structure intocorporate data thatallows insight andexecution

    the WHAT, based on businessrequirements and overalltransformation needs

    run programsflawless andefficient

    embed best-practice IT

    organization

    principles andprovide services

    to implemen-tation projects

    the HOW, basedon specific

    business unit andcross-functionrequirements

    (detailed design)

    ensure change happensin a managed way throughtthe organisation during

    develop the vision & plans for the technical,business process and data architecture that

    enables CPs transformation

    overall leadership and executiveguidance for the whole ValuePartnership / transformation

    execution

    responsibility

    design

    responsibility

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    Delivery Execution

    ExistingPrograms /

    Projects

    New Programs /

    Projects

    Servicesprovided

    from CoE toprograms,

    projects and

    business units

    ValuePartnership

    Leadership

    EnterpriseArchitecture

    Co-Innovation

    TechnicalArchitecture

    InformationArchitecture

    BusinessArchitecture

    L2C

    Data

    Finance

    DeliveryExecution

    ProgramManagement

    Center ofExpertise

    VisualizationReporting(Services)

    Testing(Services)

    MaxAttention

    ValueRealization

    Organization

    al ChangeManagement

    ValueEngineering

    run the transformationprogram efficient, with flawlessdelivery and execution,

    minimal risk or disruption

    Introducetechnical andbusiness processinnovations

    transform CPsdata structure intocorporate data thatallows insight andexecution

    the WHAT, based on businessrequirements and overalltransformation needs

    run programsflawless andefficient

    embed best-practice IT

    organization

    principles andprovide services

    to implemen-tation projects

    the HOW, basedon specific

    business unit andcross-functionrequirements

    (detailed design)

    ensure change happensin a managed way throughtthe organisation during

    develop the vision & plans for the technical,business process and data architecture that

    enables CPs transformation

    overall leadership and executiveguidance for the whole ValuePartnership / transformation

    execution

    responsibility

    design

    responsibility

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    16

    Value Realization

    ExistingPrograms /

    Projects

    New Programs /

    Projects

    Servicesprovided

    from CoE toprograms,

    projects and

    business units

    ValuePartnership

    Leadership

    EnterpriseArchitecture

    Co-Innovation

    TechnicalArchitecture

    InformationArchitecture

    BusinessArchitecture

    L2C

    Data

    Finance

    DeliveryExecution

    ProgramManagement

    Center ofExpertise

    VisualizationReporting(Services)

    Testing(Services)

    MaxAttention

    ValueRealization

    Organization

    al ChangeManagement

    ValueEngineering

    run the transformationprogram efficient, with flawlessdelivery and execution,

    minimal risk or disruption

    Introducetechnical andbusiness processinnovations

    transform CPsdata structure intocorporate data thatallows insight andexecution

    the WHAT, based on businessrequirements and overalltransformation needs

    run programsflawless andefficient

    embed best-practice IT

    organization

    principles andprovide services

    to implemen-tation projects

    the HOW, basedon specific

    business unit andcross-functionrequirements

    (detailed design)

    ensure change happensin a managed way throughtthe organisation during

    develop the vision & plans for the technical,business process and data architecture that

    enables CPs transformation

    overall leadership and executiveguidance for the whole ValuePartnership / transformation

    execution

    responsibility

    design

    responsibility

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    17

    Program Coordination

    ExistingPrograms /

    Projects

    New Programs /Projects

    Servicesprovided

    from CoE toprograms,

    projects and

    business units

    ValuePartnership

    Leadership

    EnterpriseArchitecture

    Co-Innovation

    TechnicalArchitecture

    InformationArchitecture

    BusinessArchitecture

    L2C

    Data

    Finance

    DeliveryExecution

    ProgramManagement

    Center ofExpertise

    VisualizationReporting(Services)

    Testing(Services)

    MaxAttention

    ValueRealization

    Organization

    al ChangeManagement

    ValueEngineering

    run the transformationprogram efficient, with flawlessdelivery and execution,

    minimal risk or disruption

    Introducetechnical andbusiness processinnovations

    transform CPsdata structure intocorporate data thatallows insight andexecution

    the WHAT, based on businessrequirements and overalltransformation needs

    run programsflawless andefficient

    embed best-practice IT

    organization

    principles andprovide services

    to implemen-tation projects

    the HOW, basedon specific

    business unit andcross-functionrequirements

    (detailed design)

    ensure change happensin a managed way throughtthe organisation during

    develop the vision & plans for the technical,business process and data architecture that

    enables CPs transformation

    overall leadership and executiveguidance for the whole ValuePartnership / transformation

    execution

    responsibility

    design

    responsibility

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    18

    The Road Ahead

    What these changes mean for our business: The Railway

    Where does this take us?

    - What do we hope to gain?

    Leader in Rail Business Systems.

    Improved Financial results

    Meet the objectives of the Digital Railway

    Enhance the execution of our vision.

    What does success look like?

    IT Simplification and Standardization

    SAP and Shipment Suite

    Leader in Rail Industry Best Practices

    Greater Integration: Simpler consolidated framework

    Reduced complexity: Solution Delivery Velocity

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    19

    Summary

    Success of the Value Partnership is driven by the mutualcommitment and goals of three parties

    1. Business2. Information Technology

    3. SAP

    Formalizing governance will change the way we deliver solutions

    Leadership must follow a top-down model

    Senior executives act in unison regarding supporting strategies

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    20

    Questions?

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    21

    ] Thank you for participating.

    SESSION CODE: 2410

    Please remember to complete and return your

    evaluation form following this session.

    For ongoing education in this area of focus, visit

    www.asug.com.