24 cach thuyet phuc nguoi khac

8/3/2019 24 Cach Thuyet Phuc Nguoi Khac

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__________ Noah Golds te in , S teve Mar t in , Rober t C ia ld in i

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Y e s !36+14 chc thuyt phc bt k ai


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36+ 1 4

CHC THUYT PHC BT K AI

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Chng ti lun mong mun nhn c nhng kin ng gp ca qu vc gisch ngy cng hon thin hn.

Gp v sch, lin h v bn tho v bn dch: [email protected]

Lin h v dch v bn quyn: [email protected]

YES!: 50 Secrets from the science of Persuasion

Copyright 2008 by Noah J. Goldstein, Steve J. Martin, Robert B. Cialdini.

All rights reserved including the rights of reproduction in whole or in part in any form.

YES!: 36+14

CHC THUYT PHC BT K AIBn quyn ting Vit 2010 Cng ty Sch Alpha

Khng phn no trong xut bn phm ny c php sao chphay pht hnh di bt k hnh thc hoc phng tin no

m khng c s cho php trc bng vn bn ca Cng ty Sch Alpha.

Ba: Nguyn Ngc ThyBin tp vin Alpha Books: Trn Th Khuyn


3/24


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Noah J. Goldstein, Steve J. Martin

Robert B. Cialdini

Y e s !36+14 chc thuyt phc bt k ai

HongTh MinhHiudch

NH XUT BN LAO NG X HI


4/24

Yes! 36+14

chc thuyt phc bt k ai _________________________

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Trn trng gii thiu cc cun sch thuc dng

M PHN & THUYT PHC

1. Ngh thut giao tip thnh cng, tc gi: Leil Lowndes,s trang: 375, gi ba: 64.000

2. Nhng cuc m phn quyt nh, tc gi: Kerry

Patterson, Joseph Grenny,Ron McMillan, Al Switzler, s trang: 316, gi ba: 64.000

3. Nhng cuc i u quyt nh, tc gi: Kerry Patterson,Joseph Grenny,

Ron McMillan, Al Switzler, s trang: 386, gi ba: 74.000

4. Sc mnh thuyt phc, tc gi: Kurt W. Mortensen, strang: 400, gi ba: 59.000

5. Thuyt phc bng tm l, tc gi: Robert B. Cialdini, strang: 392, gi ba: 74.000

6. Bn c thm phn bt ciu g, tc gi: Herb Cohen,

s trang: 336,gi ba: 64.000

7. Khng th => c th, tc gi: Dave Lakhani, s trang: 248,gi ba: 45.000

8. Tc nhn xoay chuyn, tc gi: Kerry Patterson, JosephGrenny, Ron McMillan,

Al Switzler, David Maxfiel, s trang: 332, gi ba: 59.000

9. Khng th b la di, tc gi: David J. Lieberman, s trang:252, gi ba: 49.000


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MC LC

Li gii thiu ...................................................................... 11

1.Bn c th tng hiu qu thuyt phc ca mnh bngcchko ngi nghe vo cuc nh th no?...................... 19

2.iu g bin tm l by n thnh mt cht xc tckhc? ........................................................................... 26

3.Sai lm ph bin no khin cc thng ip b t hyhoi? ............................................................................ 31

4.Khi thuyt phc phn tc dng, lm th no bn c th

trnh csc hp dn trung gian?............................................ 37

5.C phi a ra cng nhiu s chn la s khin ngitacng gim hng th hn?............................................ 41

6.Khi no hng tng km li tr thnh lc cn? ............. 47

7.Sn phm mi vi tnh nng vt tri c th mang lidoanh thu nhiu hn sn phm ng loi km u thnh th no?................................................................ 51


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Yes! 36+14


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8.S s hi c tnh cht thuyt phc hay s lm bn b tlit? .............................................................................. 55

9.Chi c tng c th dy chng ta cch to ranhng bc chuyn bin y tnh thuyt phc nh th

no? ............................................................................. 59

10..................................................................... Vt dng vn phng no c th gip nng tm nh hngca bn? ...................................................................... 65

11..................................................................... Ti sao cc nh hng khng nn cc gi ko bc hti ca ra vo? ............................................................. 68

12.....................................................................

iu g to nn sc cun ht khi khng c nhng si dygn kt? ....................................................................... 72

13..................................................................... Hnh vi gip ging nh ru hay bnh m?............. 76

14..................................................................... Mt bc i nh c th to nhy vt nh th no?... 80

15..................................................................... Lm th no tr thnh bc thy Jedi trong khoa hcthuyt phc? ................................................................ 85

16..................................................................... Mt cu hi n gin c thc bit tng cng s h trcho bn v nhng tng ca bn nh th no? ...... 89

17..................................................................... Cht xc tc no cho cam kt di lu?........................... 93

18..................................................................... Lm th no bn c thu tranhvi tnh nht qun bng tnh kin nh?....................... 98


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19..................................................................... Th thut thuyt phc no bn c th hc c tbenjamin franklin? ...................................................... 102

20..................................................................... K

hi no vic yu cu chmt t thi c th mang lithnh cng ln? ......................................................... 106

21..................................................................... Gi khi im cao hay thp? gi no s khin khch muahng? ......................................................................... 109

22..................................................................... Lm th no ph trng ra m khng b gn mc l tlng x? .................................................................... 113

23.

.................................................................... Nguy c tim n ca vic tr thnh ngi ni bt nhttrong khn phng l g? ............................................. 118

24..................................................................... Chng ta c th hc iu g t tnh chuyn quyn?..... 123

25..................................................................... Cc cuc hp nhm c th dn tinhng thm ha qui d nh th no?....................... 127

26..................................................................... Ai c kh nng thuyt phc tt hn? ngi gy ra tranhci phn bin sng hay ngi c chnh kin thc s?................................................................................... 131

27..................................................................... Khi no cch lm ng li tr nn khng ph hp?..... 135

28..................................................................... Cch no tt nht bin th yu tr thnh th mnh?................................................................................... 139


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Yes! 36+14


8

29..................................................................... Nhng khuyt im no gii phng ro cn cho conngi? ....................................................................... 143

30..................................................................... K

hi no vic tha nhn li sai v mnh l ng n?... 147

31..................................................................... Khi no bn nn vui v v my ch b hng?................ 152

32..................................................................... Bng cch no nhng im tng ng c th to nns khc bit? ............................................................. 156

33..................................................................... Khi no tn ca bn th hin iu bn ang v dnh s

lm? ........................................................................... 16034..................................................................... T

h tht no chng ta nn hc tnhng ngi tng tri nghim chng? ................. 166

35..................................................................... N ci no c th khin c th gii mm ci li vibn? ........................................................................... 172

36..................................................................... Bn hc c g t vic tch tr nhng chic khn tribn? ........................................................................... 176

37..................................................................... Bn hc c g t s tht bi? .................................. 182

38..................................................................... Tn no s cng c nhng n lc thuyt phc cabn? ........................................................................... 189

39..................................................................... Khi no yu cu a ra nhiu l do c th li l mt sai

lm? ........................................................................... 194


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9

40..................................................................... Tn gi n gin c th khin n tng gi tr nh thno? ........................................................................... 198

41..................................................................... C

ch gieo vn trong cu ni c thtng tnh thuyt phc ca bn nh th no? ............. 203

42..................................................................... Bi tp nh bng bng gy dy chng ta iu g vthuyt phc? .............................................................. 208

43..................................................................... Lm th no bn c c li th tronghnh trnh tm kim s trung thnh?.......................... 212

44.

.................................................................... Hp bt ch mu dy chng ta iu g v thuyt phc? 216

45..................................................................... Lm th no truyn ti thng ip ca bn n khng bao gi b lng qun ............................. 219

46..................................................................... Vt dng no c th thuyt phc mi ngi phn nh gitr ca h? .................................................................. 227

47..................................................................... Tm trng u bun s khin cuc thng thuyt ca bntr nn ti t?............................................................. 232

48..................................................................... Lm th no cm xc c th lm thay i s thuyt phc................................................................................... 237

49.....................................................................iu g khin mi ngi tin vo mi th hc?......... 240

50..................................................................... N

hng qun c ph thc y tm nh hng ca bn


10/24

Yes! 36+14


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nh th no?.............................................................. 244

nh hng trong th k XXI ............................................ 247

nh hng mang tnh o c........................................ 278

nh hng trong thc t.................................................. 283


11/24


11

Yes!LI GII THIU

Nuthgiilmtsnkhuthch nhngthay irtnhtronglithoicabncngcthtorahiu ngln.

Din vin hi kch Henny Youngman k cho chng tanghemtcuchuyncivchuynlutrcangnhsau:ylkhchsnkiugvy!Khntmtovmnnnitikhcth ngnichicvalicamnh.

Tuynhin,trongvinmqua,nhngtnhhungkhx mkhchlutrgpphi thay i.Gi y,vn c nn thay khn tm trong phng cho khch haykhng c thay thbngmiquan tm l liucnn khchdnglikhntmtrongsutthigianlutrcah.Vinhngcamktbov mitrngngycngtngcacckhchsn,ngycngnhiukhchdulch cyucutis dngnhiulnmtkhntm,

nhmbov nguntinguyn,titkimnnglngv


12/24

Yes! 36+14


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gimlngbtgitnguyhithiramitrng.Trongascctrnghp,nhngyucuny cthhindidngtbmdntrongphngtm.

Nhngtbmnychotacinhnsuscvnhngb ncakhoahcthuytphc.

thng ipphthuyti ascmnhthuytphccan ivicckhch lutrtrnmikhacnhvthcs tr thnhmt nglcthc y,nhngngntnonn cvitvo t bm csc thuytphclnnhttidukhch?Cutr lis cbnlunkhk tronghaichng tip theo,nhng trc tin tann

xemxtvn nhngngithitkthng iplmthno khch l khch lu tr thamgianhngchngtrnhbov mitrngkiuny.Mtcuc iutravthng ip ti hng lot khch sn trn ton cu chothy,thng iptrncctbmch yukhuynkhchkhchdnglikhntmbngcchhngs chcah vomctiuduynht lbov mitrng.Khchlutr lun cthngtinrngtis dngkhntm

s gipbov nguntinguyn,trnhchomitrngb suythoivkitqu hnna.Nhng thngtinnythng ikmvinhnghnh nhrtbtmtvmisinhnh cuvng,nhngcnma,nhngcnh rngnhit i,vthmchc loitunlcna.

Chinlcthuytphckiunydngnh chiuqu.Vd,mttrongnhngnhcungcptbmvimc ch trnbocorng askhch lu trcc

hithamgiachngtrnh utis dngkhntmt


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nhtmt lntrongsutthigian li.T l thamgiacakhchnh vonhng t bmnyc th thy ltht ntng.

Tuynhin,ccnhtmlxhiluntmnhiucchkhcnhau ngdngkinthckhoahcvoviclpchnhschhiuqu hn.Gingnh nhiubinqungco trn ngphvi limi cho Hy tqungcocabn y,nhngt bmkugitis dngkhn tm cng cho mi, thm ch cu xin chng taHyth nghimtngcabn y.Vth,chngta thamgia.V,nh chng tis phn tch phn

sau,cthsuylunrng,ch cnmtthay inh trongcch arayucu thchuicckhchsncnc tht cktqu tthnnhiu.

Ttnhin,vicmingilmsao nngcaotnhhiuqu ca cc chin dchbo v mi trng theo nghngch lvn nh.Nhnrnghn,chngtichorng, kh nng thuyt phc ngi khc cabt c ai

cng c th ci thin cbng cchhcv pdngnhngchinlcthuytphc ckhoahcchngminhlrtthnhcng.Nh ccbns thytrongcunschny,ch vithay inh trongthng ipcngcthkhinchngcsc thuytphchnnhiu.Chngtis miut iu da trnccnghincu,mtsdochngtithchin,mtsdoccnhkhoahckhctin hnh, lm r thm quan im ny trong tng

ng cnh khc nhau. Chng ti s tho lun v cc


14/24

Yes! 36+14


14

nguynl ngsaunhngktqu phthin c.Mctiuchnhcachngtilcungcpchobn cnhnghiubitsuscvqutrnhphntchtml nchabkpgy nhhngtingikhcvthay ithi ,hnhvicah theohngclichoc ibn.Cngvivic a ranhiuchin lc thuytphchiuquv hp chun mc o c, chng ti cnbn lunnhngcchthcgipbn phngvhagiinhngtc ngtinhthaytrcdinlnqutrnh araquytnhcabn.

Quan trng l, thayvdavo tro lu tm l thithng hay nhng tri nghim cnhn phin din,chngtis bnluntikhacnhtmlc bntrongcc chin lc gy nh hng x hi kh thnh cngda trn ccdn chngkhoahc thuytphc.Chngtis tinhnh iunybngcch aravivd khcthgiithchbnglgiikhoahcdatrnhiubitsuscvtmlgy nhhngxhi.Vd,khinghetinmttrongnhngv giohongnitingcalchshin iqua i,ngita xticccahiucch

hngnghndm muanhngmn lunimchnglinquang nv giohong ,tathnhVaticanhaynhth Catholic?Chngticngs aracinhnsuscvvic cung cp thitb vnphng n l c thkhinn lc thuytphcngikhc cabn cbittr nnhiuqu hn.LukeSkywalker1cthdychng

1LukeSkywalker:MtnhnvttrongphimChintranhgiaccvsao,

lcontraicaAnakinSkywalker(DarthVader).


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ta iu g v lnh o,nhng sai lm no trong mthoidn tivicgyng p lngng, lmsao chuyn thyu thnhmnh,v ikhi, tisaovic tnhgibn thn vb ngikhc nhgi nhmtchuyngia,cthrtnguyhim.

Thuyt phc l mt khoa hc, ch khng phimt ngh thut

Cho nnay, thuytphc cnghin cumtcchkhoahctronghnnathk.Tuynhin,nhngnghincuvthuytphcvncn lmtbmtkhoa

hc, thng c ng ti trn cc tp ch khoa hcchuynngnh.Xemxtmtslnglnccnghincuv ti ny c th gip ch cho vic l gii v saonghin cuny li c quan tm thng xuyn nvy.Chnghngcnhinkhinhngngicnhiulachnvcch thcgy nhhngtingikhc licnhngquyt nhdatrnsuynghvinntngtrongcc lnh vcnh kinh t, khoahc chnh tr v chnh

schcng ng.Tuynhin, iukhhiu ch,nhngngi a ra quyt nh li thng khng quan tmnnhnglthuythay ngdngsnctronglnhvctmlconngi.

Mtlgiichorng,trivivich quantmrasaoticclnhvckinht,khoahcchnhtr haychnhschcng ng, h u phi hc hi t ngi khc tcmttrnh nht nh.Nhngmingilingh

rngh s hunhnghiubitmangtnhtrcquanv


16/24

Yes! 36+14


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ccquy lut tm l nginda trn o csngvvic tipxcvingikhc.Ktqu l,h dngnhkhnghc chay thamvn cccnghincuvtmlkhi araquyt nh.Qut tinvomnhkhinh mt inhiuc higy nhhngtingikhc hayt hn,pdngsainhngnguyntctml,gyhichochnhmnhvngixungquanh.

Bn cnh vic qu da vo nhng tri nghim cnhn,mingicnqut tinvovict bngtasuyrabngngi.Vd,tisaonhnvintipth lichnt bm thitkch tptrungduynhtvonhngtc

ng ca chng trnh n mi trng? C l hcng lmcivicmhuhtchngtacngs lmkhit hi,iugthc ytithamgiachngtrnhbngvictis dngnhngchickhntmch?Bngvic t vn ng c cabn thn,h s nhn ra rngvicnhnmnhvonhnggitr vs ngnhtcamnhvit cchmtcnhnquantm nvn mitrngs lmt nglc cbit.Nhnglmnh vy,

h vn cha nhn ra c cch c th tng s lngngithamgiach bngvicthay ivingnt trongliyucu.

Thuytphclmtkhoahc.Nhngs lsailmkhichorngnlmtngh thut.Mcdnhngngh stibac thhc ccck nngnhmkhai thc ti akh nngcamnh,songmtngh sthnhdanhlichyudavo tinngvkh nng sng to camnh,

nhng th m khngmt thyno c th truyn th


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c.Maythay, khngphiltrnghpcakhoahc thuyt phc. Thm ch vi nhng ngi t nghmnhkhngckh nngthuytphc khih khngthd nimt atr chi chi cngcthhccchtr thnhngickh nngthuytphc ttrnh caobngcchs dngnhngchinlc ckhoahcchngminhlhiuqu.

Dbn l gim c, lut s, y t, nh hoch nhchnhsch,ngicungcpthcphm,giovinhaybtc cngvicg ichngna,thcunschny cvitra gipbntr thnhbcthyvthuytphc.Chng

tis bnlunnhngchin lcc thdatrnnhngiummtngitrongnhmchngti,tcgi RobertJ.Cialdini, cp ntrongtcphmcangmangtn Influence: Science and Practice (Tm dch: Gy nhhng Khoahcvthchnh)visunguynlmangtnhtoncuvgy nhhngxhi:s ptr (chngtacmthycnghav plinhu t ngikhc),uyth(chngtatrng ivoccchuyngiav ngcho

chng ta), s camktv s nhtqun (chng tamunhnh ngnhtquntheonhngcamktvnhnggitr ca mnh), s khan him (ngun cung cp cng t,chngtacngmuncn),thincm(cngqumnmingi, chng ta cng cnhiu iumunni cvih)vbngchngxhi(chngtaquanstngikhclmg nhhngchohnh ngcamnh).Chngtis giinghanhngnguynltrnvcchchngth

hin trong nhiu vn cnh c th, song chng ti s


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Yes! 36+14


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khng t giihnmnhvonhngv kh .Mcdsuv kh lchakhachophn lnccchin lcgy nhhngxhinhng,vncnnhiuchin lcthuyt phc da trn cc yu t tm l con ngimchngtis cngccbnkhmph.

Chng ti cng s nubt tc dng ca cc chinlctrongnhiuhoncnhkhcnhau,tptrungkhngch ticngs mcn c nhnggiaothipcnhncabn vd,vit cchlbccham,ngihngxmhaybnb.Nhnglikhuynchngti arartthct,gip nhhnghnh ng,mangtnh o ccao

vd thchin,likhngqutncngschaytinbc.Chng timongmun rng saukhi cxong cun

schny,khotrithcvcchthuytphccabns cthmrtnhiunhngchinlcgy nhhngxhi ckhoahcchng thcm lcnobncngscn n.


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1Bn c th tng hiu qu thuytphc ca mnh bng cch kongi nghe vo cuc nh thno?

Ngy nay, cc chng trnh truyn hnh tr tin,didngthngtinqungcotr nnphbincngvixuhngpht trin tcaccknh truynhnhsnc.ColleenSzot lmt trongnhngnhbinkchbn thnh cng nht trong nghbin tp cc chngtrnhtruynhnhkiuny.Thmmtldothv khc:bncnhvicvitmtsmcthngtinqungconi

ting,gn yblisngtoramtchngtrnh nhbtk lcbnhngcaknhmuasm giadngrtnkhchvn tntignhaiminm.Mcdcsdng ccyu t chunggingnh huht cc chuynmcthngtinqungcokhc,vinhngngnt chauchut,nhng khn gi cungnhitv chiu thc kugi s dng sn phm ca nhng ngi ni ting,nhngSzotch cnthay ibat tronglithoiqung


20/24

Yes! 36+14


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covn ccoi lchunmc. iuny khinchos lng ngi chn mua cc sn phm cab tngnhanhchng. ngluhn,bat y chngt chocckhchhng timnngbitqu trnh tmuamtsnphmkhnghd dng. lnhng t gv tisaochnglicscmnhthc ydoanhsbnhngvtbcnh th?

Szot thay ilichohngquenthucHincctng i vin ang i, xin qu khch vui lng gingay thnhNucc tng ivin angbn,xinqukhchvuilnggili.Minghequaths thay i

c v nh khng sng sut cho lm. Nhng thc t,thng ipnylimunnivikhchhngrngh cthphimtcng ivquayscho nkhicnginhc my. Tuy nhin, quan im vn cn nhiu hoinghi b quascmnhcanguynlbngchngxhi.Nimtcchngngn,khicmthykhngchcchnvmthnhvi ngx no ,ngitathngcxuhngphngtmmtraxavmong ingikhcch dnchophilmg.Trongvd vCollenSzot,khinghe cu Hin cc tng i vin ang i ngi tathng tng tng ra cc chui hnh nh nh: rtnhiunhnvint nht anguoingidamngtayhayvnvcct phiumuahngtrongkhich ibnnhngchicmy inthoiimhilngting.

No,by gi hy xem cm nhn cabn v snphms thay inh thnonubn cnghecu

niNucctng ivin angbn,xinqukhchvui


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lng gi li. Thay v tng tng ra hngdi nhnvin thiu nng ng v nhn ri, c l bn s thynhngnhnvin angmitmi tr liht cuc inthoiny ncuc inthoikhc,tngchngkhngbao gi dt. Khi li thoi c chnh sa, ngixem qung co thc hin theo hnh vi ca ngikhc,ngayc khinhngngi honton ndanh.Xt cho cng, Cc ng dy ang bn ngha lnhngngi angxemmcthngtinqungcogingmnhcng anggi in.

Nhiuphthinkinh introngtmlxhihc

chngminhscmnhcabngchngxhicthgynhhngtihnhvicangikhc.Lyvd,trongmt th nghim do nh nghin cu khoa hc StanleyMilgram v cc ng nghip tin hnh, tr t ca hdngchntimtvah ng ccathnhphNewYorkvnhn lnbu tri 60giy.Huhtngiquang uthnnhin ilixungquanhngi nngnymchngmymayquantmxemanhta angnhncig.Tuynhin,khiccnhkhoanghincuhuy ngthmbnngi nngna lm thnhnhmnhngngi ang ngm bu tri, th s lng ngi quanggianhpnhmny tnggpbnln.

Mcdkhngcgphinghing rnghnhvi ngx cangikhcchnh lngun ng lcc tm nhhngxhimnhm,songchngtinhnthy,khihinhngngithamgianghincuxemliuhnhvi ng

x cangikhcctc ng nh khng,ttthy u


22/24

Yes! 36+14


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khng nhlkhng.Nhngccnhtmlxhithcnghimhiurtr.H bitrngnnglcnhnthccaconngivccyut nhhng nhnhvi ngxcamnhlrtkm.Cl, lmttrongnhngldogii thch tisaonhngngi thitkt bmkhuynkhch ti s dngkhn tm likhngngh nvic sdngnguynlbngchngxhinh mtlith.Khit vnbnthn:iug khuynkhchmnhth?,hloitr chnhs nhhngcangikhctrnthct tc ng nhnhvicamnh.Ktqu l,h dnhhttmtrvovictis dngkhntmcthgpphnbov mitrngnh thno,mt nglcmtnht,xt bni,ncnglinquanmtthit nhnhvi ngx mh mongmun.

ngquntmhiuxemphnlnkhchlutrkhinhn thybin hiu ku gi s dng li khn tm cthcs tis dngkhn tmtnhtmtvi lntrongsutthigianh ngh haykhng? iugs xyranuchngtach nthunthngbomts ththin

nhin?Nc nhhng nvic thamgiachindchbov mi trngcah khng?Hai trongscc tcgi vmtsnhnghincukhc quyt nhkimchngxemliubinhiukugitis dngkhntmchuyn ti thng ipnyc thcs thuytphchnbinhiu cs dngrngkhptrongngnhdchv khchsnhaykhng.

thchin iuny,vis hp tccamtgim

ckhchsn,chngticng thaitmbintrongcc


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phng.Mt tmbin truyn ti thng ipbov mitrng n thun m hu ht cc khch sn u sdng.Nyucukhch lu trchung taybov mitrngvnguntinguynthinthinnhinbngcchthamgiachngtrnhny.Tmbin th haikhaithctrit bngchngxhivithng iprtchnthc:Phn ln khch lu tr ti khch sn ti s dngnhngchickhntmcah tnhtmtlntrongsutthigian lu tr.Hai tmbinny, cngnh ccvtdngkhcmchngtis cp phnsaucacunsch, c tmtcchngunhintrongccphngkhcnhaucakhchsn.

Ngynay,ccnhtmlxhithcnghimrtmaymnkhic c ing tr lnghincusinh ihclunnhittnhgiph thuthpd liu.Tuynhin,nhccbncthmngtng c,khngnhngcctrlnghincucachngtimc ccv khchlutrucmthykhchuvivicccnhnghinculnvoccphng tm thu thp thng tin.Vhi ngk lutnhtrngcngkhngtn ng iuny(ngayc ccbm cachngticngbyt thi tngtvvn ny).Maymn thay,nhngnhnvinphcv phng ttbng tnhnguyn thu thp thng tinchochngti.Trongngy utinphcv phngchomiv khch,h ch cnghichpxemliuccv khchcchncchdnglitnhtmtkhntmhaykhng.

Khiphntchccd liu,chngtiphthinrarng

nhngkhch lu trbit chuhtcckhchkhc


24/24

Yes! 36+14


24

cng tng dng li khn tm (lc hp dn cabngchngxhi),thng ipmchngtichathybtkkhchsnnos dng,cngcxuhnglmtheonhvy.Con sny caohn 26% sovinhngkhch chnhn thy thng ip bo v mi trng n thunkhuynkhchtis dngkhntm. iu cng ngnghavivics cthm26%sngithamgiachngtrnhbov mitrng, p ngch tiu ra, iumchng ti d dng t c nh thay i mt vi ttrong tmbinnhmchuyn ti iumnhngngikhc anglm. qu lmttinb vtbcdatrnvicmingichorngcctmbinhontonkhngctc ngg nh.

Nhiuphthinchothy,scmnhcabngchngxhic thmang lihiuqu rt lnkhibnn lcthuytphcngikhc.Ttnhin,bncng ngxaonhng tm quan trng ca cchbn truyn t thngtin.Khngi s chngnhittnhhng ngvibiphtbiu kiu nh Ny, ccbn! Hy lmt con cu v

thamgiabycu.Beeeeeee!.Mtbiphtbiusctchvmch lcnh Hythamgiacngvivirtnhiungikhctrongvicchungtaybov mitrngsnhn cnhius ngthunhn.

Ngoi tc ng i vi cc chnh sch cng, bngchngxhicngphthuyscmnhtolntrongcngviccabn.Bncnhvicchobnccsnphmbnchyvinhngsliuthngk ntng,bncncth

chuyn ti s a chung ca sn phm na (hy lin

24 cach thuyet phuc nguoi khac

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