2.3 omegamon direction and strategy - ibm · pdf fileomegamon xe for db2 pm/pe on z/os v4.1.0...

Event Assistant

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© 2006 IBM Corporation30

TEP Event AssistantCore Requirements to TEP Situation Event Console delivering June ‘06- Improve notes collection/retention- Support ownership - Support attachments to event records - Better persistence and search ability of closed events- Quick Acknowledge (Customer feedback item) - ability to 1 click acknowledge

events- Launch to access Problem Determination Tools (e.g. LTA)

Customer Validation- T-Systems- Credit Suisse- ITM CAC (Fidelity, Citigroup, Lockheed, Blue Cross Blue Shield, Kaiser)- Follow-up: Farmers, Aetna- Business Partners: NorthWind, ESM

Roadmap – Future Items under consideration- Service Desk Integration (InfoMan, …)- Push Transfer- IBM Event Tools integration – TEC, TBSM, Micromuse

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What’s New in OMEGAMON and What To Look Forward To

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Product Releases Available Now

OMEGAMON XE on z/OS 3.1.0OMEGAMON XE for CICS on z/OS 3.1.0OMEGAMON XE for IMS on z/OS 3.1.0OMEGAMON XE for DB2 PE on z/OS 3.1.0OMEGAMON XE for DB2 PM on z/OS 3.1.0OMEGAMON XE for Mainframe Networks 3.1.0IBM Tivoli for NetView on z/OS 5.2OMEGAMON XE for Storage on z/OS 3.1.0OMEGAMON DE on z/OS 3.1.0

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OMEGAMON Release 3.1.0 Initiatives

Customer Satisfaction

Defect RepairOS and Middleware currencyCustomer Enhancements

Exploitation of OS and Middleware

z/OS Version 1.7 support for productsCurrent OS and Middleware releases

Product Simplification

Reduce separate product packages (code consolidation)Merge XE & Plex products into single OMEGAMON products

Performance and Scalability

Working with IBM labs to continue to lower cost of ownership. Focusing on Time to Value, reducing resource utilization and improving scalability

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Tivoli NetView for z/OS 5.2

Interoperability with OMEGAMON XE for Mainframe Networks IPv6 supportAutomated response to intrusionsAutomatic trouble ticket creation through products such as Peregrine Service Center and Tivoli's Information Management for z/OS

New Functionality

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NetView TCP/IP Connection Data Workspace

NetView TCP/IP connection data workspace

Link to navigate to the OMEGAMON for Mainframe Networks Connection workspace to view the most recent collected performance data for the connection.

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OMEGAMON 4.1.0 – Planned Trends and Directions

ObjectivesCustomer Satisfaction

- Globalization- Exploitation of new OS and middleware releases- Customer Enhancements

Portfolio Simplification- Candle Management Workstation and OMEGAMON II continued movement to XE- Merging of functionality in product suites where it makes sense

Integration- Dynamic Workspace Linking- Launch in Context

• TSLA, TBSM, and more

- Tivoli Data Warehouse – pruning and aggregationServiceability

- Problem Determination Guides- ICAT enhancements

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Dynamic Workspace Linking

OMEGAMON XEfor z/OS 4.1.0

OMEGAMON XE forMainframe Networks 4.1.0

OMEGAMON XEfor Storage 4.1.0

OMEGAMON XEfor IMS on z/OS 4.1.0

OMEGAMON XEfor CICS on z/OS 4.1.0

OMEGAMON XE for DB2PE/PM z/OS 4.1.0

OMEGAMON z/OS Management Console 4.1.0

NetViewOn z/OS 5.2

Scenario: dynamic link in context from CICS transaction to the associated DB2 thread

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OMEGAMON XE on z/OS v4.1.0 Highlights at a Glance

zIIP processor usage and reporting – back fit in v310 as well (June)Basic RMF III launch, optional RMF collection for CF dataIntegration:

- Enclave DB2 and z/OS transplex, DWL to OMEGAMON XEs, zNetview and z/OS Management Console (zMC)

I/O rate by address space from CUAReal Storage information from CUATape drive situation supportz/OS Exploitation

- CF structure duplexing reporting- HiperPAV support - Plex wide zAAP support

Merging of OM XE for USS into OM XE on z/OS

Planned

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Address Space CPU Workspace

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OMEGAMON XE for CICS on z/OS v4.1.0 Highlights at a Glance

Continued CICS TS Support- URIMAP summary, global counts and details for CICS web clients- Web Service analysis reports for Web Service Details, Virtual Host Detail, Pipeline

Detail, Document Template Detail- Business Transaction Services (BTS) support for long running processes, type,

name, container, activity- Recovery Manager UOW reporting for application performance tuning- Enqueue pool details for recovery- Enterprise Java analysis reporting and Enterprise Java analysis report, Request

modelDynamic Workspace Linking

- CICS Transaction -> DB2 Thread, CICS Transaction Analysis data, - DB2 Thread Exception Detail report, Shared Temporary Storage queue data -> CF

Structures Data for Sysplex workspace, Log Stream Analysis data -> Coupling Facility Structures Data for Sysplex workspace

CUA Migration to XE – SLA and ATFIntegration with CICS PA

Planned

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Enterprise Java Analysis

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OMEGAMON XE for IMS on z/OS v4.1.0 Highlights at a Glance

TRF reporting capability has increased precision expanding transactions to the millisecond

DL/I call reporting for full function and Fast Path WFI regions - accumulation of all call types issued by an application during the processing of a transaction and the number of each call type issued by an application during transaction processing

Migration from classic: region occupancy %s has been added to Dependent Region statistics

HALDB support – DB summaries, partition details, VSAM / OSAM statistics.

DBCTL detailed thread reporting for monitoring activity allowing the detection and prevention of application bottlenecks and response time problems.

Enhanced IMS Connect reporting expanding capability to provide summary of transaction performance, details about every transaction processed and auto-discovery of IMS Connect tasks.

Product provided Dynamic Workspace Links (DWL) to other OMEGAMONs (DB2 and CICS) have been added for greater integration.

Planned

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HALDB Summary

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OMEGAMON XE for DB2 PM/PE on z/OS v4.1.0 Highlights at a Glance Support for zIIP processor usage that is being introduced on the System z9 platform from a DB2 perspective Top ten volume reports

DB2 version 9 day one support

• SAP Toolkit support for managing SAP on the mainframe.

• Enhanced Thread Overview: Show additional LOCK information and Changed Pages in all Group Buffer Pools.

• Migration from ROBOHELP to Eclipse for added diagnostic help capabilities.

• DWL for enclave OMEGAMON XE on z/OS, OMEGAMON XE for CICS on z/OS and OMEGAMON XE for IMS on z/OS.

Planned

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All Threads Connected to DB2

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OMEGAMON XE for Storage on z/OS v4.1.0 Highlights at a Glance

New storage toolkit for DFHSM and DFDSS functions for database administrators in the TEP interface provide capability to quickly create commands or schedule actions to maintain and administer DASD storage.

Top ten volume reports

New dataset attribute database allows versatile and granular reporting capabilities at the dataset level that you can administer via the new storage toolkit function.

New problem solving workspaces adding to your problem determination capabilities – Intelligent situation analysis

Integration:- DWL to other OMEGAMON XE on z/OS - Launch of Total Productivity Center (TPC)

Planned

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Create a Dataset Request…Select a request type and choose options

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OMEGAMON XE for Mainframe Networks on z/OS v4.1.0 Highlights at a Glance

New performance reports for VTAM buffer pool and address space workspaces and SNA information Enhanced FTP records as provided by the z/OS Communications Server Network Management Interface resulting in performance improvement. TN3270 server session workspaces providing performance and availability metrics for systems running z/OS version 1.8.

• Advanced historical reporting using both new Tivoli Enterprise Portal workspaces and raw SQL queries against the Tivoli Data Warehouse database.DBCTL detailed thread reporting for monitoring activity allowing the detection and prevention of application bottlenecks and response time problems.

• Enhancements to Enterprise Extender (EE) reporting, reporting as in the previous release, but also High Performance Router (HPR) connections that do not flow over EE connections, using the HPR wildcarding function available through the z/OS version 1.8 NMI .

• DWL to OMEGAMON XE on z/OS and NetView on z/OS for greater integration.

Planned

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VTAM Buffer Pool Summary Workspace

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New: OMEGAMON XE for z/VM Linux

Combined Offering Monitors zVM and Linux on System zProvides workspaces that display

Overall System HealthWorkload metrics for logged-in

usersIndividual device metricsLPAR Data

Composite views of zLinux running on VM

Leverages the VM Performance Toolkit

Planned

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IBM OMEGAMON z/OS Management Console v4.1.0 Highlights at a Glance

Coupling Facility status extra details and policy name Coupling Facility Resource Manager (CFRM) status for contention issues

• LPAR Cluster status details• Unix System Services dubbed address spaces that are

running from a z/OS perspective • Unix System Services processes running on the system • DWL to OMEGAMON XE on z/OS for better integration and

problem determination

Planned

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85% of problems are caused by IT making changes to the environment

85%85%

80%80%80% of problems are reported by users

Customers become the IT Systems Test Team

IT Users:customerIT Users:Systems Test!

Source: Tivoli Primary Research 2005

IBM IT Service Management?

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Open and federated Change and Configuration Management Database (CCMDB)Proven technology for integrating ‘Process to Product’ -- including third-party vendors Based on self-managing autonomic technologies and best practices such as ITIL and eTOMBuilt on an SOA architecture, and can manage and secure SOA environments

The industry’s most comprehensive set of products, services and solutions

Change and ConfigurationManagement Database (CCMDB)

Server, Network and Device

ManagementStorage

ManagementSecurity

ManagementBusiness

ApplicationManagement

Service Delivery

& SupportService

DeploymentInformation

ManagementBusinessResilience

IT CRM & Business

Management

IBM IT Service Management

IT Operational Management Products

IT Service Management Platform

IT Process Management Products

Best Practices

IBM IT Service Management – Innovation that Matters

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Change and ConfigurationManagement Database (CCMDB)

Server, Network and Device

ManagementStorage

ManagementSecurity

ManagementBusiness

ApplicationManagement

Service Delivery

& SupportService



IT CRM & Business

Management





Best Practices

The CCMDB Simplifies Architectural Complexity

"The IBM IT Service Management strategy promises to provide greater value through enhanced product integration and visualization.”

–– Yves Vlamijnck, Team Manager, Network & IT Monitoring, Belgacom

Poorly managed change causes 80% of incidents in large environments

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IT Process Managers Bridge Organizational Silos


Best Practices


Available Now!Available Now!

Service Delivery

& SupportService



IT CRM & Business

Management

Automates IT management processes for rapid responsiveness and greater flexibilityBased on experience applying ITIL, eTOM, CoBIT and CMMI in customer environmentsExtends autonomic computing technology experience to people, processes and information

Available in 2H 2006!Available in 2H 2006!

Availability Process Manager

Release Process Manager

Storage Process Manager

Capacity Process Manager

Financial Assessment

Process Manager

Future DirectionsFuture Directions

SecurityProcess Manager

Service LevelProcess Manager

AssetProcess Manager

Change andConfiguration Management

(embedded in the CCMDB)

Service Continuity

Process Manager




Best Practices

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Products include:Tivoli Access Manager FamilyTivoli Identity Manager FamilyTivoli Federated Identity Manager FamilyTivoli Directory ServerTivoli Directory Integrator FamilySecurity Compliance ManagerTivoli Security Operations Manager

Security Management

Products include:Tivoli Storage ManagerTivoli Continuous Data Protection for FilesTotalStorage Productivity Center

Storage Management

Products include:Tivoli Enterprise ConsoleTivoli Monitoring FamilyTivoli OMEGAMON FamilyTivoli NetView FamilyTivoli Remote ControlTivoli System Automation FamilyTivoli Workload Scheduler FamilyTivoli Provisioning ManagerTivoli Configuration ManagerTivoli Decision Support for z/OSNetcool/OMNIbusNetcool/ProvisoNetcool/PrecisionNetcool/Monitors

Server, Network & Device

ManagementProducts include:

Tivoli Composite Application Manager FamilyTivoli Business Systems ManagerTivoli Intelligent OrchestratorTivoli Service Level AdvisorLicense ComplianceManager FamilyTivoli License Compliance Manager FamilyNetcool/Impact

Business Application

Management





Best Practices

Tivoli Product PortfolioAvailable TODAY!

Tivoli Products inTechnology Preview

Announcement

Integrated across silos through the ITSM platform to the IT process management products


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Moving Forward - Work and Play Well with OthersKey System z Initiatives

Partnerships with STG• z/OS Management Console: Improve z/OS Ease of Use• Extended Disaster Recovery for Linux on System z based on GDPS

and SA for MP• Web Services Security based on Tivoli Federated Identity Manager• Identity Manager for z/OS leveraging LDAP and DB2• TWS and WLM Integration• Capacity Provisioning for z/OS leveraging SA, WLM and RMF• Integration in the Virtualization Engine deliverables:

– Provisioning of Linux on System z leveraging TPM– Access to the Health Monitor and Tivoli Enterprise Portal from the VE Console

Tivoli Specific • Integration based on the Tivoli Enterprise Portal• On-going investments in NetView for z/OS and System Automation for

z/OS• Services Management offering based on the OMEGAMON

infrastructure

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Summary

End-to-end managementAligned with IT Service ManagementDelivering comprehensive solutions that address your key IT challenges

Labo

r Cos

tMainframe experts

and ToolsApplication

Experts and Tools

DatabaseExperts

and Tools

NetworkExperts

and Tools

Mainframe Experts

and Tools

Desktop Experts

and Tools

Server Experts

and Tools

Availability Management

Change Management

Change Management

Security Management

Service Level Management

Information Lifecycle Management

Release Management

Sense Isolate Evaluate TimeDiagnose Take Action

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Questions

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Disclaimers and TrademarksNo part of this document may be reproduced or transmitted in any form without written permission from IBM Corporation.Product data has been reviewed for accuracy as of the date of initial publication. Product data is subject to change without notice. Any statements regarding IBM's future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only.THE INFORMATION PROVIDED IN THIS DOCUMENT IS DISTRIBUTED "AS IS" WITHOUT ANY WARRANTY, EITHER EXPRESS OR IMPLIED. IBM EXPRESSLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. IBM products are warranted according to the terms and conditions of the agreements (e.g. IBM Customer Agreement, Statement of Limited Warranty, International Program License Agreement, etc.) under which they are provided. IBM customers are responsible for ensuring their own compliance with legal requirements. It is the customer's sole responsibility to obtain advice of competent legal counsel as to the identification and interpretation of any relevant laws and regulatory requirements that may affect the customer's business and any actions the customer may need to take to comply with such laws. The following terms are trademarks or registered trademarks of the IBM Corporation in either the United States, other countries or both: DB2, e-business logo, eServer, IBM, IBM eServer, IBM logo, Lotus, Tivoli, WebSphere, Rational, z/OS, zSeries, System z.Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States and/or other countries.Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States and/or other countries.UNIX is a registered trademark of The Open Group in the United States and other countries.Linux is a trademark of Linus Torvalds in the United States and other countries.Other company, product, or service names may be trademarks or service marks of others.ITIL® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is Registered in the U.S. Patent and Trademark Office.IT Infrastructure Library® is a Registered Trademark of the Central Computer and Telecommunications Agency which is now part of the Office of Government Commerce.

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