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Nadcap SUBSCRIBER TUTORIAL Jon Steffey Program Manager Informatics Solutions, Research and Development 22 October 2012

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Page 1: 22 October 2012 SUBSCRIBER TUTORIAL Jon Steffey Program ... MTL, NDT, NMM, SE, WLD) Name of Nadcap Subscribing Prime Contractor. Nadcap SUBSCRIBER TUTORIAL . INDUSTRY-MANAGED

Nadcap SUBSCRIBER TUTORIAL

Jon Steffey Program Manager Informatics Solutions, Research and Development

22 October 2012

Page 2: 22 October 2012 SUBSCRIBER TUTORIAL Jon Steffey Program ... MTL, NDT, NMM, SE, WLD) Name of Nadcap Subscribing Prime Contractor. Nadcap SUBSCRIBER TUTORIAL . INDUSTRY-MANAGED

Nadcap SUBSCRIBER TUTORIAL

Nadcap Overview

• Organizational Structure of Nadcap

• Nadcap Process / eAuditNet

AGENDA

Page 3: 22 October 2012 SUBSCRIBER TUTORIAL Jon Steffey Program ... MTL, NDT, NMM, SE, WLD) Name of Nadcap Subscribing Prime Contractor. Nadcap SUBSCRIBER TUTORIAL . INDUSTRY-MANAGED

Nadcap SUBSCRIBER TUTORIAL

• PRI:

DEFINITIONS – PRI

The Performance Review Institute is a not-for-profit affiliate of SAE whose mission is to: Provide global, unbiased, independent manufacturing process and product assessments and certification services to the mobility industry for the purpose of adding value, reducing total cost and facilitating teaming between primes & suppliers. PRI administers Nadcap.

Page 4: 22 October 2012 SUBSCRIBER TUTORIAL Jon Steffey Program ... MTL, NDT, NMM, SE, WLD) Name of Nadcap Subscribing Prime Contractor. Nadcap SUBSCRIBER TUTORIAL . INDUSTRY-MANAGED

Nadcap SUBSCRIBER TUTORIAL

• Nadcap:

– Special Processes: are those processes where the parameters are directly influenced by component

geometry and/or the results cannot be confirmed by inspection, e.g., NDT, Plating, Heat Treating.

– Products: are the manufacturing output of the combination of distinct materials, parts and/or processes which forms a whole, e.g., Composites, Elastomer Seals, Electronics.

DEFINITIONS – Nadcap

The leading worldwide co-operative program of major companies designed to manage a cost effective consensus approach to special processes and products and provide continuous improvement within the aerospace and automotive industries.

Page 5: 22 October 2012 SUBSCRIBER TUTORIAL Jon Steffey Program ... MTL, NDT, NMM, SE, WLD) Name of Nadcap Subscribing Prime Contractor. Nadcap SUBSCRIBER TUTORIAL . INDUSTRY-MANAGED

Nadcap SUBSCRIBER TUTORIAL

• eAuditNet:

DEFINITIONS – eAuditNet

Audit software used to document audit results, attachments, letters, notes, schedules audits, supplier advisories, etc. with the ability to produce reports based on multiple criteria.

Page 6: 22 October 2012 SUBSCRIBER TUTORIAL Jon Steffey Program ... MTL, NDT, NMM, SE, WLD) Name of Nadcap Subscribing Prime Contractor. Nadcap SUBSCRIBER TUTORIAL . INDUSTRY-MANAGED

Nadcap SUBSCRIBER TUTORIAL

• November 1985: Government/Industry Equal Partners Conference

recommends consensus solution to duplication of supplier quality assurance systems

• July 1990: PRI incorporated as a Not-For-Profit Trade Association. Launch Nadcap for Aerospace

• July 2000: Roll-out of Nadcap Europe

• November 2002: Full Launch of eAuditNet

• October 2003: Roll-out of Nadcap Asia

• April 2008: Roll-out of eQuaLearn

• May 2009: Full Launch of eAuditNet 2.0

HISTORY OF THE PERFORMANCE REVIEW INSTITUTE (PRI)

Page 7: 22 October 2012 SUBSCRIBER TUTORIAL Jon Steffey Program ... MTL, NDT, NMM, SE, WLD) Name of Nadcap Subscribing Prime Contractor. Nadcap SUBSCRIBER TUTORIAL . INDUSTRY-MANAGED

Nadcap SUBSCRIBER TUTORIAL

• Nadcap Subscriber Tutorial

• Attendees Guide

– Antitrust (page 7) – Nadcap Personal Code of Ethics and Conflict of Interest (page 7)

• PRI Website: www.pri-network.org

• eAuditNet Guides: www.eAuditNet.com

KEY REFERENCES FOR NEW ATTENDEES

Page 8: 22 October 2012 SUBSCRIBER TUTORIAL Jon Steffey Program ... MTL, NDT, NMM, SE, WLD) Name of Nadcap Subscribing Prime Contractor. Nadcap SUBSCRIBER TUTORIAL . INDUSTRY-MANAGED

Nadcap SUBSCRIBER TUTORIAL

• Attend Task Group mini-orientation at the beginning of each

meeting

• Introduce yourself to the Task Group Chair and Staff Engineer

• Become active in your Task Group; your comments are very important

• Provide your feedback from the meeting through the on-line survey

SUGGESTIONS FOR NEW ATTENDEES

Page 9: 22 October 2012 SUBSCRIBER TUTORIAL Jon Steffey Program ... MTL, NDT, NMM, SE, WLD) Name of Nadcap Subscribing Prime Contractor. Nadcap SUBSCRIBER TUTORIAL . INDUSTRY-MANAGED

Nadcap SUBSCRIBER TUTORIAL

• Subscriber members are required to attend Nadcap meetings. If the member is unable to attend, an alternate shall be designated.

• Reply to surveys, questionnaires and ballots that are circulated to members.

• Carry through sponsorship and coordination of individual projects as assigned.

• Prepare checklists for auditing and continuing surveillance.

• Review resumes and interview auditors. • Review audit reports. • Comply with the Nadcap Personal Code of Ethics and Conflict of

Interest Policy as defined in AS7003. • Safeguard the confidentiality of information that you're exposed to

through the Nadcap program.

MEMBERSHIP RESPONSIBILITIES

Page 10: 22 October 2012 SUBSCRIBER TUTORIAL Jon Steffey Program ... MTL, NDT, NMM, SE, WLD) Name of Nadcap Subscribing Prime Contractor. Nadcap SUBSCRIBER TUTORIAL . INDUSTRY-MANAGED

Nadcap SUBSCRIBER TUTORIAL

Nadcap MEMBERS • 309th Maintenance Wing-Hill

AFB • AgustaWestland • Air Force • Alenia Aeronautica SpA • Avio SpA • BAE Systems – Military Air

Solutions (MAS) • BAE Systems • Ball Aerospace & Technology

Corporation • The Boeing Company • Bombardier Inc. • COMAC • Defense Contract

Management Agency (DCMA) • EADS Corporation

– Airbus – Astrium – Cassidian – Eurocopter

• Eaton Aerospace

• Embraer • GE Aviation • General Dynamics • General Services

Administration (GSA) • Goodrich Corporation • Hawker Beechcraft

Corporation • Heroux Devtek Inc. (Landing

Gear Division) • Honeywell Aerospace • Israel Aircraft Industries • Latecoere • Liebherr-Aerospace SAS • Lockheed Martin Corporation • M7 Aerospace LP • MTU Aero Engines GmbH • Northrop Grumman

Corporation • Parker Aerospace Group • Raytheon Company • Rockwell Collins, Inc.

• Rolls-Royce Corporation • Rolls-Royce PLC • SAFRAN Group • Sonaca • Spirit AeroSystems • Textron Inc.

– Bell Helicopter – Cessna Aircraft

Company – Textron Systems

• Thales • Triumph Group Inc. • United Technologies

Corporation – Hamilton Sundstrand – Pratt & Whitney – Pratt & Whitney Canada – Sikorsky Aircraft

• Volvo Aero

Page 11: 22 October 2012 SUBSCRIBER TUTORIAL Jon Steffey Program ... MTL, NDT, NMM, SE, WLD) Name of Nadcap Subscribing Prime Contractor. Nadcap SUBSCRIBER TUTORIAL . INDUSTRY-MANAGED

Nadcap SUBSCRIBER TUTORIAL

1

4

1 1

34

34 4

2 21 1

21

1

1

5

2

13

2

2

1

1

0

2

4

6

8

10

12

14

16

18

1990 1991 1992 1994 1995 1998 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2012

Americas Europe Asia

TIMELINE OF PRIMES

Hawker Beechcraft

Pratt & Whitney (US) Pratt & Whitney (Canada) GE Sikorsky

Honeywell RR plc

RR Corp AVIO

Northrop Grumman GSA Hamilton Sundstrand

Vought Bell Helicopter DCMA Cessna

Boeing MD Helicopters Lockheed Martin

Airbus EADS MTA Eurocopter EADS Astrium EADS Defense

Goodrich Alenia BAE Systems (US) Rockwell Collins Bombardier SONACA

MTU

SAFRAN Group (Snecma Services, Hispano-Suizo, Aircelle, Messier-Bugatti, Messier-Dowty, Messier-Services, Labinal, Techspace Aero, Snecma Propulsion Solide, Microturbo, Cinch and Globe Motors) Latecore Liebherr Spirit Textron Systems Ball Aerospace Heroux Devtek

BAE MAS Thales Parker Aerospace Group United Space Alliance

Volvo Aero Corp. Genl. Dynamics IAI

309th Maint. Wing-Hill AFB Raytheon Co. Agusta

Westland

M7 Aerospace

Embraer Eaton Aerospace COMAC

Page 12: 22 October 2012 SUBSCRIBER TUTORIAL Jon Steffey Program ... MTL, NDT, NMM, SE, WLD) Name of Nadcap Subscribing Prime Contractor. Nadcap SUBSCRIBER TUTORIAL . INDUSTRY-MANAGED

Nadcap SUBSCRIBER TUTORIAL

GOVERNMENT AGENCIES AND CONTRACTOR POSITIONS ON PRI QUALIFICATION PROGRAMS

Special Process and Product mandates to the supplier base in that region

KEY: R = Accreditation Required by Prime Letter sent to Suppliers; M = Nadcap Member; A = Accepts Nadcap Accreditation

Note: Not all Subscribers included above; visit eAuditNet for full list. Programs listed as of July 2011.

SUBSCRIBER FOR PRI USE AMERICAS EUROPE ASIA

309th MAINTENANCE WING-HILL AFB Hill AFB, UT

A (CP, CT, HT, MTL, NMSE, NDT, WLD)

AGUSTAWESTLAND Cascina Costa, Italy

R (NDT)

R (NDT)

R (NDT)

AIR FORCE WPAFB, OH

R (Seals, SLT)

ALENIA AERONAUTICA SPA Naples, Italy U12 R

(CP, COMP, HT, MTL, NDT, SE, WLD) R (CP, COMP, HT, MTL, NDT, SE, WLD)

R (CP, COMP, HT, MTL, NDT, SE, WLD)

AVIO S.p.A Italy

R (CP, CT, HT, MTL, NDT, NMSE, WLD)

R (CP, CT, HT, MTL, NDT, NMSE, WLD)

R (CP, CT, HT, MTL, NDT, NMSE, WLD)

BAE SYSTEMS MILITARY AIR SOLUTIONS (MAS) UK U15

R (COMP, CP, HT, MTL, NDT, NMSE, WLD)

BAE SYSTEMS Nashua, NH

A (CP,CT,WLD)

BALL AEROSPACE & TECHNOLOGY CORPORATION Boulder, CO

A (CP,ETG,WLD)

THE BOEING COMPANY (Commercial Airplanes, Intergrated Defense Systems) U11

R (COMP,CP,HT,MTL-Ind.Test labs only, NDT, NMSE-SE only,WLD)

R (COMP,CP,HT,MTL-Ind.Test labs only, NDT, NMSE-SE only,WLD)

R (COMP,CP,HT,MTL-Ind.Test labs only, NDT, NMSE-SE only,WLD)

BOMBARDIER, INC. Dorval, Canada U13 R

(COMP, CP, CT, HT, MTL, NDT, NMSE, WLD)

R (COMP, CP, CT, HT, MTL, NDT, NMSE, WLD)

R (COMP, CP, CT, HT, MTL, NDT, NMSE, WLD)

Defense Contact Management Agency (DCMA) (DOD) Alexandrta, VA

M (ALL, COMP, ETG, FLU, SEAL, SLT)

Airbus U8 R (COMP, CP, ETG, HT, MTL, NDT, NMM, SE, WLD)

R (COMP, CP, ETG, HT, MTL, NDT, NMM, SE, WLD)

R (COMP, CP, ETG, HT, MTL, NDT, NMM, SE, WLD)

Name of Nadcap Subscribing Prime Contractor

Page 13: 22 October 2012 SUBSCRIBER TUTORIAL Jon Steffey Program ... MTL, NDT, NMM, SE, WLD) Name of Nadcap Subscribing Prime Contractor. Nadcap SUBSCRIBER TUTORIAL . INDUSTRY-MANAGED

Nadcap SUBSCRIBER TUTORIAL

INDUSTRY-MANAGED ACTIVE CUSTOMER AUDITS

12081466

24372852

32953678 3870 4015

4389 44064791 4929

0

1000

2000

3000

4000

5000

6000

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012Plan

Page 14: 22 October 2012 SUBSCRIBER TUTORIAL Jon Steffey Program ... MTL, NDT, NMM, SE, WLD) Name of Nadcap Subscribing Prime Contractor. Nadcap SUBSCRIBER TUTORIAL . INDUSTRY-MANAGED

Nadcap SUBSCRIBER TUTORIAL

STATUS REPORT – SUPPLIER AUDITS Plan Actual Actual Actual Actual Actual2012 2011 2010 2009 2008 2007

AQS 229 229 239 236 214 225Conv Machining 63 40 10Composites 152 153 131 135 135 125CP 942 893 857 847 724 705CT 116 124 113 124 112 106ETG 73 76 66 42 15 5Fluids 22 26 32 25 30 24HT 882 833 786 741 697 661MTL 170 209 178 185 209 151NDT 972 1011 973 1000 953 968NM 210 228 178 196 188NMSE 320NMMM 9 2NMMT 22 24 20 10 6SE 134 156 129 153 146Seals 10 10 8 12 11 14Sealants 13 12 17 12 12 14WLD 406 456 411 446 403 418Preassessments 45 87 187 41 26 28NUCAP 246 224 71 181 138 138Total 4,769 4,791 4,406 4,389 4,015 3,902

Page 15: 22 October 2012 SUBSCRIBER TUTORIAL Jon Steffey Program ... MTL, NDT, NMM, SE, WLD) Name of Nadcap Subscribing Prime Contractor. Nadcap SUBSCRIBER TUTORIAL . INDUSTRY-MANAGED

Nadcap SUBSCRIBER TUTORIAL

31 42.6

46.3

45.7

49.3

43.3

44.6

49.3 55.4

51.6

55.86

18.5 18.2

17.1 30

.6

27.2

28.2 31

.1 35.5

28.4 29

.7

0

0.7 1 2.7

4.64.5 6.8

7.27.2

8.710.1

0

20

40

60

80

100

120

Americas Europe Asia

9689

Auditors

Audits

STATUS OF AUDITS/AUDITORS (FULL TIME EQUIVALENT)

37

62 66 66

84 75 80

88

98

1466

2437

2852 3295

3870 4015 4389 4406

3678

4791

Page 16: 22 October 2012 SUBSCRIBER TUTORIAL Jon Steffey Program ... MTL, NDT, NMM, SE, WLD) Name of Nadcap Subscribing Prime Contractor. Nadcap SUBSCRIBER TUTORIAL . INDUSTRY-MANAGED

Nadcap SUBSCRIBER TUTORIAL

• Special Processes – Nondestructive Testing (NDT) – Materials Testing (MTL) – Heat Treating (HT) – Coatings (CT) – Chemical Processing (CP) – Welding (WLD) – Nonconventional Machining & Surface Enhancement (NMSE) – Non Metallic Materials Testing (NMM) – Conventional Machining as a Special Process (CMSP)

• Systems & Products – Aerospace Quality Systems (AQS): AC7004 – Fluid Distribution Standards (FLU) – Elastomer Seals (SEALS) – Sealants (SLT) – Composites (COMP) – Electronics (ETG)

NADCAP PROGRAMS

Page 17: 22 October 2012 SUBSCRIBER TUTORIAL Jon Steffey Program ... MTL, NDT, NMM, SE, WLD) Name of Nadcap Subscribing Prime Contractor. Nadcap SUBSCRIBER TUTORIAL . INDUSTRY-MANAGED

Nadcap SUBSCRIBER TUTORIAL

• Nadcap Overview

Organizational Structure • Nadcap Process / eAuditNet

AGENDA

Page 18: 22 October 2012 SUBSCRIBER TUTORIAL Jon Steffey Program ... MTL, NDT, NMM, SE, WLD) Name of Nadcap Subscribing Prime Contractor. Nadcap SUBSCRIBER TUTORIAL . INDUSTRY-MANAGED

Nadcap SUBSCRIBER TUTORIAL

PRI/Nadcap ORGANIZATIONAL STRUCTURE

Policy Board of Directors

Executive Leaders • Legal entity • Fiduciary responsibility • Set policy • Provide the vision

Page 19: 22 October 2012 SUBSCRIBER TUTORIAL Jon Steffey Program ... MTL, NDT, NMM, SE, WLD) Name of Nadcap Subscribing Prime Contractor. Nadcap SUBSCRIBER TUTORIAL . INDUSTRY-MANAGED

Nadcap SUBSCRIBER TUTORIAL

BOARD OF DIRECTORS Stan Adachi

Director, BDS Supplier Quality Boeing

Richard Amato Manager, Manufacturing Engineering GE Aviation

Etienne Galan Vice President Quality Snecma

David Handley (Chairman) Head of Quality BAE Systems (Operations) Limited

Michael Hayward Sector Director Product Quality, Aerospace Systems Northrop Grumman Corp.

Mario Langlois Aerospace Quality Director Bombardier

Andy Page Global Supplier Development Executive Rolls-Royce plc

John Papadopoulos Director Quality & Continuous Improvement United Technologies Corporation

David L. Schutt Chief Executive Officer SAE International

Kristin Slyker Vice President, Commercial Customer Operations Honeywell Aerospace

Junji Tsuji General Manager of Engineering Group Ishikawajima-Harima Heavy Industries Co.

Bernard Veyssière Vice President Quality EADS

Li Wei General Director, Quality and Safety Department Aviation Industry Corporation of China

Steve Wells VP Quality& Continuous Improvement Goodrich

Page 20: 22 October 2012 SUBSCRIBER TUTORIAL Jon Steffey Program ... MTL, NDT, NMM, SE, WLD) Name of Nadcap Subscribing Prime Contractor. Nadcap SUBSCRIBER TUTORIAL . INDUSTRY-MANAGED

Nadcap SUBSCRIBER TUTORIAL

PRI/Nadcap Organizational Structure

Tactical

Senior quality leaders & managers • Oversee operation of Nadcap • Establish & implement policy & procedures • Task group coordination & development • Identify, develop and deploy improvement

Board of Directors

Nadcap Management Council (NMC)

Policy

Page 21: 22 October 2012 SUBSCRIBER TUTORIAL Jon Steffey Program ... MTL, NDT, NMM, SE, WLD) Name of Nadcap Subscribing Prime Contractor. Nadcap SUBSCRIBER TUTORIAL . INDUSTRY-MANAGED

Nadcap SUBSCRIBER TUTORIAL

CURRENT Nadcap MANAGEMENT COUNCIL (NMC) • Pascal Blondet, Chairperson

Airbus • Richard Blyth

Rolls-Royce • Robert Bodemuller

Ball Aerospace & Technology Corp. • Katie Bradley

Lockheed Martin • Tim Brooks

M7 Aerospace • Christopher Brust

DCMA • Christian Buck

SAFRAN • Robert Cashman

Parker Aerospace Group • Mark Cathey

Spirit AeroSystems • Javed Cheema

Eaton Aerospace • Jeff Conrad

Cessna Aircraft Company • Jim Diamond

309 Maintenance Wing – Hill AFB • John Haddock

BAE Systems – MAS • Tim Hayes

General Dynamics • Danieli Hilgemberg

Embraer • Scott Iby

Hamilton Sundstrand • Scott Klavon, Secretary (Non-Voting)

PRI • Ralph Kropp

MTU Aero Engines GmbH • Peter Krutoholow

Sikorsky

• Serge Labbe Heroux Devtek

• Daniel Lecuru Eurocopter

• Eric LeFort Sonaca

• Howard Jeff Lott The Boeing Company

• Frank Mariot Vought Aircraft

• Steve McGinn Honeywell

• Robin McGuckin Bombardier Aerospace

• Heather Meyer Cessna Aircraft Company

• Colby Nicks Bell Helicopter Textron

• Ana Ottani dos Santos Embraer

• Rick Peterson Rockwell Collins, Inc.

• Alberto Portal EADS – CASA

• Mark Rechtsteiner GE Aviation

• Per Rehndell Volvo Aero Corporation

• Brad Richwine Raytheon Company

• Davide Salerno Alenia Aeronautica SpA

• Victor Schonberger IAI

• Henry Sikorski Pratt & Whitney

• Clifford Smith General Services Administration

• Joe Texteira Hawker Beechcraft Company

• David Thornhill General Dynamics

• Neil Tinsley Pratt & Whitney Canada

• Kevin Ward, Vice Chairperson Goodrich Corporation

• Kirk Whalen Heroux Devtek

• George Winchester Northrup Grumman

• Corwyn Berger EXOVA, Inc.

• Michael Brandt Alcoa

• Tim Crowe Dearborn Precision

• Robert Custer AAA Plating & Inspection

• Suzanna DeMoss Advanced Chemistry & Technology

• Eric Jacklin FM Callahan & Son

• David Jones Nex-Tech Processing.

• David Michaud Fountain Plating Company

• Michael Schleckman Voss Industries, Inc.

• Vern Talmadge Howmet Thermatech Coatings

Page 22: 22 October 2012 SUBSCRIBER TUTORIAL Jon Steffey Program ... MTL, NDT, NMM, SE, WLD) Name of Nadcap Subscribing Prime Contractor. Nadcap SUBSCRIBER TUTORIAL . INDUSTRY-MANAGED

Nadcap SUBSCRIBER TUTORIAL

Tactical

Board of Directors

Nadcap Management Council (NMC)

PRI/Nadcap ORGANIZATIONAL STRUCTURE

Technical Task Groups Special Processes Nondestructive Testing, Materials Testing, Heat Treating, Coatings, Chemical Processing, Welding, NMSE, Non Metallic Materials Testing & Conventional Machining Systems & Products Electronics, Sealants, Elastomer Seals, AQS (AC7004), Fluid Distribution Systems & Composites

Technical Experts • Determine requirements • Develop documents • Accept corrective action • Final decision on

accreditation

Supplier Support Committee (SSC)

Administrative Staff

Policy

Page 23: 22 October 2012 SUBSCRIBER TUTORIAL Jon Steffey Program ... MTL, NDT, NMM, SE, WLD) Name of Nadcap Subscribing Prime Contractor. Nadcap SUBSCRIBER TUTORIAL . INDUSTRY-MANAGED

Nadcap SUBSCRIBER TUTORIAL

• Nadcap Overview

• Organizational Structure of Nadcap

Nadcap Process / eAuditNet

AGENDA

Page 24: 22 October 2012 SUBSCRIBER TUTORIAL Jon Steffey Program ... MTL, NDT, NMM, SE, WLD) Name of Nadcap Subscribing Prime Contractor. Nadcap SUBSCRIBER TUTORIAL . INDUSTRY-MANAGED

Nadcap SUBSCRIBER TUTORIAL

Nadcap PROCEDURE HIERARCHY

AS7003

QUALITY MANUAL

NOP (Nadcap Operating

Procedure)

NTGOP (Nadcap Task Group Operating

Procedure)

NIP (Nadcap Internal Procedure)

Auditor Handbook

Aerospace Standard which documents the requirements for implementing Nadcap industry consensus-based accreditation programs.

Quality policy describing the quality system of the organization.

Specific procedures by which Nadcap operates.

Scope and general operating procedures for each specific Nadcap commodity program.

Specific procedures by which PRI / Nadcap Staff operates.

Roles and responsibilities for Nadcap Auditors, and clarifications to facilitate and standardize the audit process.

Page 25: 22 October 2012 SUBSCRIBER TUTORIAL Jon Steffey Program ... MTL, NDT, NMM, SE, WLD) Name of Nadcap Subscribing Prime Contractor. Nadcap SUBSCRIBER TUTORIAL . INDUSTRY-MANAGED

Nadcap SUBSCRIBER TUTORIAL

• NOP-001: Nadcap Operating Procedure

• NOP-006: Supplier Advisory Process

• NOP-008: Supplier Merit Program

• NOP-011: Audit Failure Process

• NTGOP-001: Nadcap Task Group Operating Procedure

KEY PROCEDURES (Located on eAuditNet, under Nadcap Procedures)

Page 26: 22 October 2012 SUBSCRIBER TUTORIAL Jon Steffey Program ... MTL, NDT, NMM, SE, WLD) Name of Nadcap Subscribing Prime Contractor. Nadcap SUBSCRIBER TUTORIAL . INDUSTRY-MANAGED

Nadcap SUBSCRIBER TUTORIAL

THE Nadcap AUDIT PROCESS

Accreditation Mandated by

Nadcap Prime Subscriber

Supplier Requests Audit

Audit Scheduled & Auditor Assigned

Audit Performed – Auditor Submits

Report

Supplier Review

PRI Technical Staff Review

Task Group Review

Certificate Issued to Supplier

Re-accreditation Process

Subscriber Action

Supplier Action

PRI Action

Page 27: 22 October 2012 SUBSCRIBER TUTORIAL Jon Steffey Program ... MTL, NDT, NMM, SE, WLD) Name of Nadcap Subscribing Prime Contractor. Nadcap SUBSCRIBER TUTORIAL . INDUSTRY-MANAGED

Nadcap SUBSCRIBER TUTORIAL

• PRI/Supplier Schedules the Audit using eAuditNet.com – Nadcap Checklists and Preparation Instructions available – Encouraged to review the Nadcap Customer Support Initiative

(NCSI) presentation on eAuditNet – Perform self-audit

• Auditor Conducts the Audit using the applicable Nadcap checklists

(located on eAuditNet) – Daily briefing & a final close out meeting at the end of the audit

• Auditor Prepares Cover Letter and attaches to audit report (uploaded

into eAuditNet)

• Supplier has 21 calendar days to initially respond to any findings (7 calendar days for subsequent responses)

AUDIT PROCESS

Page 28: 22 October 2012 SUBSCRIBER TUTORIAL Jon Steffey Program ... MTL, NDT, NMM, SE, WLD) Name of Nadcap Subscribing Prime Contractor. Nadcap SUBSCRIBER TUTORIAL . INDUSTRY-MANAGED

Nadcap SUBSCRIBER TUTORIAL

EVERY STEP IS MANAGED BY INDUSTRY

AUDIT CHECKLIST

PROCESS EVALUTION/

IMPROVEMENT

CORRECTIVE ACTIONS AS REQUIRED

AUDIT RESULTS

AUDIT CONDUCTED

AUDITOR QUALIFICATION & SELECTION

INDUSTRY EXPERTS

MANAGE ALL KEY STEPS

Page 29: 22 October 2012 SUBSCRIBER TUTORIAL Jon Steffey Program ... MTL, NDT, NMM, SE, WLD) Name of Nadcap Subscribing Prime Contractor. Nadcap SUBSCRIBER TUTORIAL . INDUSTRY-MANAGED

Nadcap SUBSCRIBER TUTORIAL

Nadcap – INDUSTRY WORKING TOGETHER

Audit Criteria (AC): Document containing checklists or other surveillance tools to be utilized

in the course of determining compliance to established industry standards and prime requirements.

Establish Audit Criteria

Nadcap Staff

Suppliers Task Groups (Primes)

Page 30: 22 October 2012 SUBSCRIBER TUTORIAL Jon Steffey Program ... MTL, NDT, NMM, SE, WLD) Name of Nadcap Subscribing Prime Contractor. Nadcap SUBSCRIBER TUTORIAL . INDUSTRY-MANAGED

Nadcap SUBSCRIBER TUTORIAL

RELATIONSHIP BETWEEN AUDIT CRITERIA (AC), AUDIT HANDBOOK AND PRIME REQUIREMENTS

Industry Standards

+ Prime

Requirements

AC7XXX Audit Criteria

Job Audits Audit

Handbook

Page 31: 22 October 2012 SUBSCRIBER TUTORIAL Jon Steffey Program ... MTL, NDT, NMM, SE, WLD) Name of Nadcap Subscribing Prime Contractor. Nadcap SUBSCRIBER TUTORIAL . INDUSTRY-MANAGED

Nadcap SUBSCRIBER TUTORIAL

INDUSTRY MANAGED PROGRAM

AUDIT CHECKLIST

PROCESS EVALUTION/

IMPROVEMENT

CORRECTIVE ACTIONS AS REQUIRED

AUDIT RESULTS

AUDIT CONDUCTED

AUDITOR QUALIFICATION & SELECTION

INDUSTRY EXPERTS

MANAGE ALL KEY STEPS

Page 32: 22 October 2012 SUBSCRIBER TUTORIAL Jon Steffey Program ... MTL, NDT, NMM, SE, WLD) Name of Nadcap Subscribing Prime Contractor. Nadcap SUBSCRIBER TUTORIAL . INDUSTRY-MANAGED

Nadcap SUBSCRIBER TUTORIAL

• Core and Technical Requirements are Established by Task Group

• Potential candidates complete a pre-screening questionnaire on

eAuditStaff.com

• Interviewed by Task Group

• Testing/Certification (Optional)

• Training Audits

• Review of Training with Report from Lead Auditor

• Approval by Task Group

• Continual Monitoring through Audit Reviews

• Annual PRI/Nadcap Training

AUDIT SELECTION/INTERVIEW/PERFORMANCE

Page 33: 22 October 2012 SUBSCRIBER TUTORIAL Jon Steffey Program ... MTL, NDT, NMM, SE, WLD) Name of Nadcap Subscribing Prime Contractor. Nadcap SUBSCRIBER TUTORIAL . INDUSTRY-MANAGED

Nadcap SUBSCRIBER TUTORIAL

• Highly skilled technical background with average of 30 years

experience in the Special process audited • Unlike ISO or EN 9000 based audits, Nadcap auditors do not make

the final decision • Nadcap auditor goal is to evaluate and report the technical

competency and compliance of the supplier

AUDITORS CRITICAL TO Nadcap

Page 34: 22 October 2012 SUBSCRIBER TUTORIAL Jon Steffey Program ... MTL, NDT, NMM, SE, WLD) Name of Nadcap Subscribing Prime Contractor. Nadcap SUBSCRIBER TUTORIAL . INDUSTRY-MANAGED

Nadcap SUBSCRIBER TUTORIAL

SAMPLE OF CURRENT AUDITORS & EXPERIENCE

Process Experience Summary Aerospace Quality Systems (AQS) 60% ISO Lead Assessors; Average 30 Years Experience

Chemical Processing (CP) 70% Have B.S Degree; 22 % Have MS Degree; 11% Have PHD; Average 35 Years Experience

Coatings (CT) 100% Have B.S Degree; 20% Have MS. Degree; 20% Have PHD; Average 30 Years Experience

Composites (COMP) 100% Have B.S. Engineering; 100% Have MS Engineering; Average 15 Years Experience

Elastomer Seals (SEAL) 50% B.S. Engineering; 30 Years Experience

Fluid Distribution Systems (FLU) 100% Have B.S. Engineering; Average 35 Years Experience

Heat Treating (HT) 80% Have B.S in Metallurgy/Material Science; 30% Have M.S. in Metallurgy/Material Science; Average 33 Years Experience; Certified Quality Engineer/Auditor

Materials Testing Laboratories (MTL)

90% Have B.S Degrees; 50% Have MS Degrees; 20% Have PHD; Certified Quality Engineer/Auditor; Average 35 Years Experience

Nonconventional Machining (NMMT)

80% Have B.S. Engineering; 40% Have MS Engineering; 20% Have PHD Engineering; Average 32 Years Experience

Nondestructive Testing (NDT) 100% are Level III’s for Four (4) Methods; 44% Have Bachelors of Science Degrees; Average 30 years of Experience

Sealants (SLT) 50% Have PHD; Average 30 Years Experience

Surface Enhancement (SE) 80% Have B.S. Engineering; 40% Have MS Engineering; 20% Have PHD Engineering; Average 32 Years Experience

Welding (WLD) 60% Have B.S Degree; 30% Have MS Degree; Average 34 Years Experience

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INDUSTRY MANAGED PROGRAM

AUDIT CHECKLIST

PROCESS EVALUTION/

IMPROVEMENT

CORRECTIVE ACTIONS AS REQUIRED

AUDIT RESULTS

AUDIT CONDUCTED

AUDITOR QUALIFICATION & SELECTION

INDUSTRY EXPERTS

MANAGE ALL KEY STEPS

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1. Quality Systems 2. Special Process and Product Specific Requirements 3. Compliance/Job Audits

NDT: 3 Witnessed Compliance Jobs per Method and 3 “Paperwork” Completed Compliance Jobs per Method Heat Treating: 2 Long Jobs-8 Short Jobs Materials Lab: Witnessing of All Test Methods Chemical Processing: Minimum of 4 Job Audits Coatings: 2-11 Job Audits (Based on Scope) Welding: 2 Job Audits per Method Nonconventional Machining: 2-10 Job Audits Surface Enhancement: 2-6 Job Audits Composites: 15-30 Job Audits (Based on Manufacturing Flow) Electronics: Complete 1 Job Audit Conventional Machining: 2-14 Job Audits (Based on Scope)

Nadcap AUDIT CONTENT

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Chemical Processing

GENERAL FOCUS AUDIT

Calibration:

NDT

Does the supplier define the process employed for the calibration of inspection, measuring and test equipment

type, unique identification, location, frequency of checks, check method, acceptance criteria and the action to be

taken when results are unsatisfactory?

Heat Treating

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TECHNICAL (Nadcap) FOCUS AUDIT

Calibration: Are the FPI dryer ovens calibrated

every three months at multiple points across the usable

range?

Are furnaces used for heat treating Aluminum

parts surveyed at the required tolerance and temperature range?

Is measuring and test equipment used to

control or monitor the control of a process (within parameters)

maintained in a calibration system

compliant with ISO 10012-1?

(I.e. temperature gages, conductivity meters, voltmeters,

rectifiers)

Chemical Processing

NDT Heat Treating

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INDUSTRY MANAGED PROGRAM

AUDIT CHECKLIST

PROCESS EVALUTION/

IMPROVEMENT

CORRECTIVE ACTIONS AS REQUIRED

AUDIT RESULTS

AUDIT CONDUCTED

AUDITOR QUALIFICATION & SELECTION

INDUSTRY EXPERTS

MANAGE ALL KEY STEPS

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1. Major Nonconformance: The absence of, or systemic breakdown of, the Process Control

and/or Quality Management system. Any non-conformance where the effect impacts or has the

potential to impact the integrity of the product.

2. Minor Nonconformance: A non-systemic lapse in conformance to the Process Control

and/or Quality Management system.

NCR CLASSIFICATIONS

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PRI Staff Review: • Staff Reviews Package for Completeness • Review Audit Report

– Clarification Changes (electronically) - Contact Auditors for Clarification

– Review Supplier Corrective Action – Close-Out or request additional information via Forums

• Audit Report Package is submitted via eAuditNet for Task Group Review

AUDIT REVIEW

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Task Group Review: • Task Group decides Procedure for Review

– Sub-group review, entire Task Group Review • Task Group Reviews for Correctness

– Technical Comments, Supplier Responses, Technical Completeness, Auditor Summary Letter, Identify Additional Findings

• Completes Review of Each NCR and dispositions (NCR Status) • Discuss Results with Task Group within Forums • Task Group Votes on Accreditation via On-Line Balloting

AUDIT REVIEW

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Nadcap – INDUSTRY WORKING TOGETHER

Nadcap Staff

Suppliers Task Groups (Primes)

Establish Audit Criteria

Define Auditor Requirements

Interview & Recommend

Auditor Contract Auditor

Plan/Schedule Audits

Supplier Requests

Perform Audit

Review & Accept C/A

Submit C/A Package

Review C/A Package

Findings

Accredit Supplier

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• Subscribers can use eAuditNet to: – Use ‘Subscriber QML’ to specifically search for your company’s suppliers – Lookup audit details for a supplier including checklist details, nonconformance

(NCR) details, and Supplier and Task Group NCR responses – Lookup the current audit status of a supplier – Download or print hard copy checklist(s) – View new or existing Supplier Advisories – View all Nadcap Procedures (NIPs, NOPs, NTGOPs)

• eAuditNet Company Administrator, you can use eAuditNet to: – Create new eAuditNet users for your company – Edit current eAuditNet users for your company – Accept or reject eAuditNet users that select your company during registration – Set-up company Users to receive weekly e-mails regarding your QML supplier

audits that were submitted (Email Subscription Application) • If you are a Task Group Member, you can use eAuditNet to:

– View and discuss supplier audit NCRs – Ballot on supplier audit and merit recommendations

An eAuditNet Subscriber’s Audit Review Guide and eAuditNet Company Administrator’s Guide can be downloaded from eAuditNet using Public Documents.

eAUDITNET FOR SUBSCRIBERS – www.eAuditNet.com

Page 45: 22 October 2012 SUBSCRIBER TUTORIAL Jon Steffey Program ... MTL, NDT, NMM, SE, WLD) Name of Nadcap Subscribing Prime Contractor. Nadcap SUBSCRIBER TUTORIAL . INDUSTRY-MANAGED

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INDUSTRY MANAGED PROGRAM

AUDIT CHECKLIST

PROCESS EVALUTION/

IMPROVEMENT

CORRECTIVE ACTIONS AS REQUIRED

AUDIT RESULTS

AUDIT CONDUCTED

AUDITOR QUALIFICATION & SELECTION

INDUSTRY EXPERTS

MANAGE ALL KEY STEPS

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TOP 10 PARAGRAPHS SINCE RELEASE OF COMP AC7118 REV A232 AUDITS

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NDT TOP PARAGRAPH REFERENCES AC7114 (SAMPLE – 2010)

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QUALITY IMPROVEMENTS FOR SUPPLIERS (SSC 2009 SURVEY RESULTS)

An increasing percentage of Nadcap accredited companies report quality improvement in the area(s) related to their Nadcap accreditation(s).

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User/Primes “LIABILITY”

Does not shift

Supplier Conformity

Early Warnings Nadcap-Wide

Central Information Network

“eAuditNet”

Agreements: •Auditors •Suppliers •Users

PRI/Nadcap

Supplement with PRI Responsible for the ‘process’ • Industry Standards • Procedures • Oversight • Core Values

Reduce Risk Reduce Escapes

Supplier Responsiveness Consistency in Training

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18-22 February 2013 Dallas, TX, USA

On-line registration available at

www.pri-network.org

Reservation information will be posted on the PRI website (www.pri-network.org) when available.

NEXT Nadcap MEETING

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QUESTIONS

QUESTION TIME

?