20winter customer 19success report · throughout the customer’s organization. looker was...

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20 19 WINTER CUSTOMER SUCCESS REPORT BUSINESS INTELLIGENCE SOFTWARE CATEGORY

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Page 1: 20WINTER CUSTOMER 19SUCCESS REPORT · throughout the customer’s organization. Looker was purpose-built to interact with the next generation of analytic databases, like Amazon Redshift,

2019

WINTERCUSTOMERSUCCESSREPORT

BUSINESS INTELLIGENCE SOFTWARECATEGORY

Page 2: 20WINTER CUSTOMER 19SUCCESS REPORT · throughout the customer’s organization. Looker was purpose-built to interact with the next generation of analytic databases, like Amazon Redshift,

BUSINESS INTELLIGENCE

SOFTWARE OVERVIEW

If there’s anything your business produces,it’s data, mounds of it! What a waste, right? Well, ifyou aren’t using a business analytics or marketingintelligence platform to consume, organize, andmake predictions with all that big data, it probablyis.

A business intelligence tool (often called BI) helpsyou do all that so you can make better decisionsfor your team and for your future. The best way tofind what business analytics tool works for you isby trying them--just about all of them come withfree trials and we could connect you with one oftheir customer success reps to give you a demopersonalized to your needs. Second best way?Read what other companies like yours are sayingabout how they used each tool.

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Page 3: 20WINTER CUSTOMER 19SUCCESS REPORT · throughout the customer’s organization. Looker was purpose-built to interact with the next generation of analytic databases, like Amazon Redshift,

CUSTOMER SUCCESSSCORING METHODOLOGY

The FeaturedCustomers.com CustomerSuccess score is based on data from ourcustomer success content platform, socialpresence, as well as additional data aggregatedfrom online sources and social media properties.Our ranking engine applies an algorithm to all ofthe data collected to calculate the overallCustomer Success score. The overall CustomerSuccess score is a weighted average based on 3parts:

Content Score is affected by the following:

1. # of vendor generated customer successcontent pieces (case studies, successstories, testimonials, and customer videos)

2. Content quality score generated from allcustomer success content

3. % Change in Content over past 6 months4. Number of employees (based on social

media and public resources)

Social Score is affected by the following:

1. # of LinkedIn followers2. # of Twitter followers3. # of Facebook likes4. Number of employees (based on social

media and public sources)5. Engagement across all platforms

Company Score is affected by the following:

1. Number of employees (based on socialmedia and public resources)

2. Vendor momentum based on web traffic andsearch trends

3. Employee satisfaction and engagement(based on social network ratings)

4. % traffic increase to your CustomerReferences

5. Lower Funnel SEO Key Term Rankings

CUSTOMER SUCCESS AWARDS

Market Leader (96 - 100)

Vendor on FeaturedCustomers.comwith substantial customer base &market share. Leaders have thehighest ratio of customer successcontent, content quality score, andsocial media presence relative tocompany size.

Top Performer (90 - 95)

Vendor on FeaturedCustomers.comwith significant market presence andresources and enough customerreference content to validate theirvision. Top Performer's products arehighly rated by its customers but havenot achieved the customer base andscale of a Leader.

Rising Star (85 - 89)

Vendor on FeaturedCustomers.comthat does not have the marketpresence of Market Leaders or TopPerformers, but understands wherethe market is going and has disruptivetechnology. Rising Stars have beenaround long enough to establishmomentum and a minimum amount ofcustomer reference content along witha growing social presence.

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Page 4: 20WINTER CUSTOMER 19SUCCESS REPORT · throughout the customer’s organization. Looker was purpose-built to interact with the next generation of analytic databases, like Amazon Redshift,

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ALL VENDORS

Page 5: 20WINTER CUSTOMER 19SUCCESS REPORT · throughout the customer’s organization. Looker was purpose-built to interact with the next generation of analytic databases, like Amazon Redshift,

ABOUT DOMODomo helps all employees–from the CEO to the front-line worker–transform the way business ismanaged by connecting them to the right data and people they need to improve business results.Domo’s Business Cloud is the world’s first customizable platform that enables decision makers toidentify and act on strategic opportunities in real time. The company works with the world’sleading and most progressive brands, including more than 25 percent of the Fortune 50, acrossmultiple industries including travel and hospitality, retail, manufacturing, finance, technology andmore.

TRUSTED BY:

"Every single marketer in every industry has the exact sameproblem. We all have to rationalize how much money wespend, and we have to show that it’s contributing to thebottom line. Domo enables us to tell that story better."

Gabie BokoEVP Marketing, Sage Software

“Before Domo, we didn’t have anything that would give us aglobal comparability across all of our data sources. The waythat brands would get information about what digital activitythey were doing was from individual agencies, and theymight have several agencies. To dive deeper, even for onebrand, required a lot of back and forth with the agency.”

Ross MoncurGroup Head of Business Analytics, SAB Miller

"When I think of Domo, the word that comes to mind is‘happiness’. It solved a bunch of serious business problemswe’ve faced as a team and took us from chaos to clarity."

Shawn MandelChief Digital Officer, TELUS

"Domo turns an avalanche of data into information that'sdigestible and useful. When we have the right info, we canmake the right choices."

Guy FishMarketing Manager, H&R; Mfg. and Supply

CONTENT

100SOCIAL

90COMPANY

97TOTAL WEIGHTEDSCORE: 99READ ALL 215 CUSTOMER SUCCESS REVIEWS FROM DOMO USERS

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Page 6: 20WINTER CUSTOMER 19SUCCESS REPORT · throughout the customer’s organization. Looker was purpose-built to interact with the next generation of analytic databases, like Amazon Redshift,

ABOUT ALTERYXAlteryx is the leader in data blending and advanced analytics software. Alteryx Analytics providesanalysts with an intuitive workflow for data blending and advanced analytics that leads to deeperinsights in hours, not the weeks typical of traditional approaches. Analysts love the Alteryxanalytics platform because Alteryx can deliver deeper insights by seamlessly blending internal,third party, and cloud data, and then analyze it using spatial and predictive drag-and-drop tools.This is all done in a single workflow, with no programming required. More than 700 customersand thousands of data analysts worldwide rely on Alteryx daily.

TRUSTED BY:

“Alteryx Analytic Gallery applications run quickly some inonly about two minutes and can even be accessed via asmartphone or other mobile device during a meeting, so thatfrontline employees can get information wherever andwhenever they need it.”

Deanna SanchezGIS Project Manager, Rent-a-Center

"If someone took Alteryx from me, I would cry. And then afterI cried, I would have to go out and buy four or five softwareprograms to be able to do what Alteryx lets me do with just acouple of tools and a click of a button."

Penny MillerReal Estate Coordinator, The Fresh Market

"For Alteryx, the real benefit for us is being able to usedatasets that could potentially be into the tens of millions ofrecords and being able to run modules that only take maybea minute or two to run versus taking minutes to hours topotentially days."

Derek MorrellManager, Predictive Analytics, Family Dollar

"With Alteryx, we are able to localize better, price betteraccording to several different rules, like competition, theelasticity of the market, etc. And from that we’ve been ableto gain not only thousands of hours but 2% to 4% in ourbottom line on anything that we’ve reviewed."

Charles ColemanSenior Analyst, Special Projects in Assortment Planning, The

Home Depot

CONTENT

98SOCIAL

92COMPANY

86TOTAL WEIGHTEDSCORE: 97

READ ALL 160 CUSTOMER SUCCESS REVIEWS FROM ALTERYX USERS

6

Page 7: 20WINTER CUSTOMER 19SUCCESS REPORT · throughout the customer’s organization. Looker was purpose-built to interact with the next generation of analytic databases, like Amazon Redshift,

ABOUT BOARD INTERNATIONALThe BOARD Decision-Making Platform helps organizations to make better, more-informedbusiness decisions by unifying Business Intelligence, Enterprise Performance Management,Planning and Advanced Analytics in one solution. BOARD’s comprehensive range offunctionality, accessible within one user-friendly interface, allows businesses to build feature-richreporting, planning, and forecasting applications without the need for coding. This approachempowers end users to make decisions faster, based on an accurate foundation of data,increasing competitiveness and removing reliance on the IT department.

TRUSTED BY:

"Being responsible for all aspects of planning, includingassortments, stock levels, discounts, prices and promotions -senior and junior buyers had to perform extremelyconvoluted tasks with a high risk of error, due to the largenumber of Excel sheets involved and the misalignment ofdata files produced independently. Area managers also…

Stefano NeriHead of the Management Information System Department,

Champion

"The BOARD toolkit puts the solution in the end-usershands, taking the pressure away from other departments.The more I discover about the toolkit the more I realize I amon a learning curve."

John QuickendenManager BSG, Mitsubishi Electric

"Our hotel chain needs detailed management information atthe international, regional and hotel level. Cpmviewdeveloped a solution that is easy to use, very complete andsimple to maintain."

Abraham ThomasVice President Finance & Control, Park Plaza Hotels

“BOARD has enabled us to manage easily a complexconsolidation process, reducing drastically the time required,improving overall governance and minimizing the risks.”

Cinzia VernilloGroup Finance and Accounting Manager, Riri Group

CONTENT

100SOCIAL

84COMPANY

89TOTAL WEIGHTEDSCORE: 97

READ ALL 255 CUSTOMER SUCCESS REVIEWS FROM BOARD INTERNATIONAL USERS

7

Page 8: 20WINTER CUSTOMER 19SUCCESS REPORT · throughout the customer’s organization. Looker was purpose-built to interact with the next generation of analytic databases, like Amazon Redshift,

ABOUT LOOKERLooker is an inventive software company with a modern approach to unlocking the value ofbusiness data. Looker’s web-based data discovery platform powers the work of data analystswhile fueling (and fulfilling) the business user’s curiosity—creating a discovery-driven culturethroughout the customer’s organization. Looker was purpose-built to interact with the nextgeneration of analytic databases, like Amazon Redshift, Amazon RDS, HP Vertica, Greenplum,Teradata Aster, and others.

TRUSTED BY:

"Looker is a whole company tool. It's not something that justour Marketing or Product team uses. It's the first place thatpeople go if they have a question and need an answer."

Justin RiservatoDirector of PMO, Gilt

"Looker’s open architecture let me build a data platform thatwe can use to drive, not just report on, Jet.com’s business."

Nick AmabileDirector of Business Intelligence, Jet.com

"Most of our business team are now able to explore data bythemselves, even those who don't have any familiarity withSQL queries. Even better, they are able to do this withoutneeding any help from the data infrastructure team. Theirteam lead says - It’s like I just traded in my 1995 manualJeep Wrangler for a Ferrari it’s so much faster and more…

Marco GallottaData Infrastructure Engineer, Asana

"Everything is going to come back to data as we grow thisbusiness. The power of Looker is you don't just get astandardized report. It gives you a starting point so you candrill in and ask questions about what you're seeing. Thepurpose of the tool is to allow you to keep analyzing, to keepdigging, to keep investigating."

Chris HomerCo-Founder and CTO, ThredUp

CONTENT

100SOCIAL

84COMPANY

90TOTAL WEIGHTEDSCORE: 97

READ ALL 189 CUSTOMER SUCCESS REVIEWS FROM LOOKER USERS

8

Page 9: 20WINTER CUSTOMER 19SUCCESS REPORT · throughout the customer’s organization. Looker was purpose-built to interact with the next generation of analytic databases, like Amazon Redshift,

ABOUT SISENSESisense empowers everyday business users to independently manage, analyze and visualizecomplex data quickly and cost-effectively. Their mission is to transform complex data into insightseverywhere, enabling access to business intelligence across the entire organization. Theirleading innovation is used by companies seeking to gain insights to their own business, and alsoembedded by technology and service companies that aim to provide additional insights and valuefor their customers.

TRUSTED BY:

"The efficiency of Sisense means that someone who is notan engineer and therefore doesn't require the training of anengineer, let alone receive the salary one is doing the samejob two engineers do in a company without Sisense."

Doron GillVP R&D;, FairFly

“Sisense has provided us with unparalleled support – notonly during onboarding but throughout the customerlifecycle. When it comes to customer service and support,they really are the best.”

Fethullah ErtugrulGlobal Head of Business Intelligence, FoodPanda

"Sisense is as easy as dragging and dropping in Excel,except you get interactive, powerful reports. The capabilitiesof the Sisense report builder are just so powerful and slick."

Mike van ThielCEO and Co-Founder, Known Factors

"Having this one single reporting platform really makes itmuch easier for everybody across the organization."

Graeme DavidsonOperations Leader, Flight Centre Travel Group

CONTENT

100SOCIAL

88COMPANY

85TOTAL WEIGHTEDSCORE: 97

READ ALL 227 CUSTOMER SUCCESS REVIEWS FROM SISENSE USERS

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Page 10: 20WINTER CUSTOMER 19SUCCESS REPORT · throughout the customer’s organization. Looker was purpose-built to interact with the next generation of analytic databases, like Amazon Redshift,

ABOUT TABLEAU SOFTWARETableau Software a global leader in rapid-fire, easy-to-use business analytics software, todayannounced that its global OEM Partner program added seven new valued partners includingPremier, Inc., Redzone, Vocera Communications, CI&T, LeanKit, N2N and PostUp. By partneringwith Tableau, these independent software vendors (ISVs) and Software-as-a-Service (SaaS)providers gain the ability to integrate, co-brand and embed Tableau’s powerful and easy to usedata visualization software into their own products.

TRUSTED BY:

"Tableau brings the value of data to nearly everyoneinternally. We've seen phenomenal growth; its usagedoubles every six months. It lets users explore data across avariety of platforms and is used more and more to supportstrategy."

Gary DouganSr. Manager, BI & Analytics, eBay

"I would say the biggest change is that people are actuallythinking about, "How do I do something different in thecompany?" They're considering Tableau as a tool to changehow they work."

Lee FeinbergDesicion Planning and Visualizations, Nokia

"Tableau has really allowed us to change the mindsetinternally within our company about what's possible in termsof collaborating with analytic tools. The bar has been raised."

Robert AyalaSenior Financial Consultant, Dell

"Allowing our people to ask questions has provided hugevalue. Tableau makes it easier for people to get their owndata and answer their own questions."

Richard RothschildVice President of Enterprise, Information Services, Pandora

CONTENT

99SOCIAL

92COMPANY

86TOTAL WEIGHTEDSCORE: 97

READ ALL 1310 CUSTOMER SUCCESS REVIEWS FROM TABLEAU SOFTWARE USERS

10

Page 11: 20WINTER CUSTOMER 19SUCCESS REPORT · throughout the customer’s organization. Looker was purpose-built to interact with the next generation of analytic databases, like Amazon Redshift,

ABOUT PHOCASPhocas has thousands of customers across North America, the UK, Europe and Australia.Phocas experts in helping manufacturing, distribution and retail customers turn to the companydata into results. From easy-to-read dashboards, to the renowned lightning-fast grid, everythingabout Phocas is designed for ease-of-use. Phocas allows you to drill from high level dashboardsright down into the underlying transactions. It’s not just turning data into pretty pictures, it's aboutseeing the data that makes your business tick.

TRUSTED BY:

"Incredibly quick structured, multidimensional analysis ofyour business providing instant insight into opportunities andrisk areas. Very easy tool to use made available tocommercial leaders to help grow the business."

Albertus MoutonDirector, Finance and Operations, Thermo Fisher Scientific

"Phocas is a great tool to analyze the business. One of thebiggest advantages is the intuitive usage which makes iteasy, even for employees which don't use it every day. Italso caters for all kinds of different scenarios. Trackingpromotions is a breeze. I only can recommend it."

Walter WendelManaging Director, OSRAM

"I introduced Phocas to Philips Healthcare and we're lovingit. It's easy-to-use and we now realize the power of havingsuch a tool to run our business with. At managementmeetings, we were using Excel spreadsheets - where weused to go away and run another report to get the answer.Now we just pull up Phocas and drill into it and come to a…

Alex McQuillanNational Sales Manager, Philips

"After analyzing a number of BI software in the market, wehave made the best decision in using Phocas as our BI tool.It’s simple, flexible and provides instant results."

Joseph NguyenI.T. Manager, Russell Athletics

CONTENT

100SOCIAL

80COMPANY

94TOTAL WEIGHTEDSCORE: 96

READ ALL 317 CUSTOMER SUCCESS REVIEWS FROM PHOCAS USERS

11

Page 12: 20WINTER CUSTOMER 19SUCCESS REPORT · throughout the customer’s organization. Looker was purpose-built to interact with the next generation of analytic databases, like Amazon Redshift,

ABOUT INFORMATION BUILDERSInformation Builders provides the industry’s most scalable software solutions for datamanagement and analytics. They help organizations operationalize and monetize their datathrough insights that drive action. Their integrated platform for business intelligence (BI),analytics, data integration, and data quality, combined with proven expertise, delivers valuefaster, with less risk.

TRUSTED BY:

“We have always had data on actual costs but we weren’tgiving it to dealers. Now we can show them how theycompare to other dealers within their measurement groupsfor each type of repair.”

Jim LollarGlobal Warranty Operations - Business Systems Manager, Ford

"The initial motivation for acquiring Information Builders'industry-leading BI solution was to make it easier to accessmassive databases of information in a versatile,straightforward way."

Chantal BerthiaumeDirector of Network Optimization,, Air Canada

"In ten months, WebFOCUS had already paid for itself interms of time savings, cost savings, and increasedefficiency. We are saving 50,000 pages of paper annually."

Adam SilberVice President & Project Manager, PNC Bank

“Our broad spectrum of products and services ensures plantreliability, efficiency, and environmental performance for ourcustomers’ operating plant assets.”

Steve BurkeProject Manager, Siemens Healthineers

CONTENT

100SOCIAL

88COMPANY

81TOTAL WEIGHTEDSCORE: 96

READ ALL 815 CUSTOMER SUCCESS REVIEWS FROM INFORMATION BUILDERS USERS

12

Page 13: 20WINTER CUSTOMER 19SUCCESS REPORT · throughout the customer’s organization. Looker was purpose-built to interact with the next generation of analytic databases, like Amazon Redshift,

ABOUT QLIKQlik is a leader in visual analytics. Its portfolio of products meets customers’ growing needs fromreporting and self-service visual analysis to guided, embedded and custom analytics.Approximately 35,000 customers rely on Qlik solutions to gain meaning out of information fromvaried sources, exploring the hidden relationships within data that lead to insights that ignite goodideas.

TRUSTED BY:

"QlikView allows the data experts in the business to doreporting efficiently without a lot of overhead. The solution'sperformance is phenomenal and the business discovery ouremployers are enabled to do now has had a great impact onour business."

Jeff BrobstVice President Financial Planning & Analysis, McAfee

"With QlikView, we spend much less time on data gatheringand processing. The system integrates information thatarises dynamically rather than as static reports from SAP,Excel, Oracle, and other sources in an automatic mode."

Mehmet BodurDirector, Merchandise, Tommy Hilfiger

"QlikView has cost us only 20 percent of the price ofalternative solutions. The payback period was just a fewmonths."

Mats Olov ErikssonDirector of Data Warehouse, King.com

"Qlikview was the first time I experienced an IT project thatdelivered what was promised within time and budget."

Francisco ArroyoIT Manager, Hertz

CONTENT

100SOCIAL

90COMPANY

80TOTAL WEIGHTEDSCORE: 96READ ALL 892 CUSTOMER SUCCESS REVIEWS FROM QLIK USERS

13

Page 14: 20WINTER CUSTOMER 19SUCCESS REPORT · throughout the customer’s organization. Looker was purpose-built to interact with the next generation of analytic databases, like Amazon Redshift,

ABOUT KLIPFOLIOKlipfolio is a flexible, affordable, cloud-based platform for building and sharing real-time businessdashboards on web browsers, TV monitors and mobile devices. Virtually any data source can beconnected to Klipfolio, whether it lives in the cloud or on premise. Once connected, data sourcescan be referenced, manipulated and mashed up with other data sources using dozens offunctions, math operations and stats, to build powerful data visualizations and dashboards -windows to the health and performance of the business. A robust library of pre-built content, livesupport and free courses help users get up and running quickly.

TRUSTED BY:

"Deploying Klipfolio is about being able to make betterdecisions and quickly identifying issues as they happen."

Daniel SteelHead of IT Operations, Aviva

“Klipfolio allows us to create dashboards quickly. In somecases it takes just a few minutes. We find that when wemake one dashboard, our users want us to make two orthree more.”

Daniel NielsenData Analyst, Ekstra Bladet

“We wanted a BI tool that was quick, affordable, and costeffective. Something that would allow us to connect to a datasource without any help from IT. Other tools were verycumbersome. Klipfolio was very easy-to-use.”

Shereen MohammedInbound Marketing Specialist, Flight Network

"We chose Klipfolio because of how easy it was to integratewith our back-end data, and the ease of learning the UI interms of transforming and getting value out of that data."

George KangChief Revenue Officer, Edmunds

CONTENT

100SOCIAL

84COMPANY

82TOTAL WEIGHTEDSCORE: 96

READ ALL 96 CUSTOMER SUCCESS REVIEWS FROM KLIPFOLIO USERS

14

Page 15: 20WINTER CUSTOMER 19SUCCESS REPORT · throughout the customer’s organization. Looker was purpose-built to interact with the next generation of analytic databases, like Amazon Redshift,

ABOUT MICROSOFT POWER BIPower BI is a business analytics solution that lets you visualize your data and share insightsacross your organization, or embed them in your app or website. Connect to hundreds of datasources and bring your data to life with live dashboards and reports.

TRUSTED BY:

"There’s no lack of data in our market today…. and manyexisting systems struggle to filter the signal from the noise.Our goal is not data for the sake of data, but to embrace thecloud and analytical technologies to deliver more expertinsights to the right stakeholders at the right time."

Nick FarrantSenior Vice President, Rolls-Royce

"With AI insights, we will know which product segment tosell, to whom and when, in a new strategy to remain on theleadership in the national market of utility vehicles."

Ari CarvalhoDirector of Sales and Marketing, Truck Division Mercedes Benz,

Mercedes-Benz

"Microsoft’s solution allowed us to build a strongerintegration between our back and front office operations,increasing employee satisfaction, solving problems reportedby our staff, and boosting our operational efficiency."

Hasmaath K. ParkarHead of IT, Lootah Perfumes

"Giving employees the power to analyze plant productionand other data themselves with Power BI will help themmake valuable discoveries faster."

Dan OaseDirector of End User Computing, Land O’Lakes

CONTENT

100SOCIAL

82COMPANY

85TOTAL WEIGHTEDSCORE: 96

READ ALL 642 CUSTOMER SUCCESS REVIEWS FROM MICROSOFT POWER BI USERS

15

Page 16: 20WINTER CUSTOMER 19SUCCESS REPORT · throughout the customer’s organization. Looker was purpose-built to interact with the next generation of analytic databases, like Amazon Redshift,

ABOUT TIBCO SOFTWARETIBCO Software empowers executives, developers, and business users with Fast Data solutionsthat make the right data available in real time for faster answers, better decisions, and smarteraction. Over the past 15 years, thousands of businesses across the globe have relied on TIBCOtechnology to integrate their applications and ecosystems, analyze their data, and createreal-time solutions.

TRUSTED BY:

"Early in the implementation phase when we were stillcreating reports, we quickly found outliers, and by acting onthem saved $2 million, just like that."

Liesbet WoutersSr. Business Process Expert, NXP Semiconductors

"We achieved tremendous productivity by providing ourcustomers with customized dashboards. They’re able to seewhat’s going on in the search and that’s allowed cooperationbetween the client and us, so we can make a placementfaster. We increased our productivity twofold and cut ourcosts by 50%."

Paul GrewalCEO, Sage Human Capital

"TIBCO is now helping us on all these strategic fronts toimprove customer experience as a whole. We have acomplete toolbox in our hands now for these projects thatwill deliver the right experience to customers. This solutioncan resolve a lot of business problems at Citibank."

Roberto MercadanteSr. VP, Citibank

"We put our trust in TIBCO, and we realized our goals. Wewere able to integrate our main systems into one singlesystem. With a SOA built on TIBCO products, we assembledthe portfolio of services that are deployed today."

Alex de HesTechnical Architect, Air France-KLM

CONTENT

100SOCIAL

88COMPANY

80TOTAL WEIGHTEDSCORE: 95

READ ALL 559 CUSTOMER SUCCESS REVIEWS FROM TIBCO SOFTWARE USERS

16

Page 17: 20WINTER CUSTOMER 19SUCCESS REPORT · throughout the customer’s organization. Looker was purpose-built to interact with the next generation of analytic databases, like Amazon Redshift,

ABOUT YELLOWFINYellowfin is a global Business Intelligence (BI) and analytics software vendor passionate aboutmaking BI easy. It is a highly intuitive 100 percent Web-based reporting and analytics solution.Yellowfin is a leader in mobile, collaborative and embedded BI, as well as Location Intelligenceand data visualization.

TRUSTED BY:

"Yellowfin is an extremely powerful, yet easy to developreporting and analysis tool. Being able to tailor dashboardsto the needs of individual departments or business units isexcellent."

David FearIT Systems Analyst, Taupo District Council

"With Yellowfin’s multi-tenant capabilities and securityfeatures – including role, group and data level securityoptions – we’re able to deliver a secure multi-tenant BIenvironment."

Adam SharpDirector, Toustone

“Working with Yellowfin allows us to bring rich predictivecontent from the PMM and present the result back to ourcustomers in a compelling way so that they can easilyunderstand how to best address patient centered careissues.”

Justin RichieVP of Technology, Proskriptive

“As a wholly Web-based platform, Yellowfin has enabled usto create a single trustworthy view of our entire ERPsystem."

René Marius KöhlerChief Executive Officer, Internetstores

CONTENT

97SOCIAL

83COMPANY

87TOTAL WEIGHTEDSCORE: 95

READ ALL 81 CUSTOMER SUCCESS REVIEWS FROM YELLOWFIN USERS

17

Page 18: 20WINTER CUSTOMER 19SUCCESS REPORT · throughout the customer’s organization. Looker was purpose-built to interact with the next generation of analytic databases, like Amazon Redshift,

ABOUT ZOHO ANALYTICSZoho Analytics (previously, Zoho Reports) is a self-service BI and data analytics software thatlets you create visually appealing data visualizations and insightful dashboards in minutes.

TRUSTED BY:

"We recently discovered Zoho Analytics. First, we focusedon our financials and we implemented all our dashboardsusing this smart and amazing software. Next, we will bedelivering dashboards to our HR department. These wererequested a long time ago but are still pending because theywere tough to create even when using other costly…

Paulo MiguelResource IT Solutions

"Zoho Analytics is now becoming an important part of myprofessional life as a musician, a professor and aresearcher. It is impossible to believe that we are using thefeatures of such a highly developed application for free. Iwould like to say two words: Thank you."

Florian HeyerickProfessor, Hogeschool Gent, Belgium

"I chose Zoho Analytics because of the interface and therobust features to handle our volumes of data quickly andefficiently. And also because it allowed for quick and efficientchanges through the GUI."

Amy MilliganVP of Marketing & Business Analytics, Worldwide Express

"Zoho Analytics is very scalable and useful, and it offersincredible value."

Arik LevyChief Executive Officer, Luxer One

CONTENT

96SOCIAL

92COMPANY

85TOTAL WEIGHTEDSCORE: 94

READ ALL 93 CUSTOMER SUCCESS REVIEWS FROM ZOHO ANALYTICS USERS

18

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ABOUT BIRSTBirst is the only enterprise-caliber Business Intelligence platform born in the cloud. Less costlyand more agile than Legacy BI and more powerful than Data Discovery, Birst is engineered withan automated data warehouse and rich, visual analytics, to give meaning to data all types andsizes. Coupled with the agility of the Cloud, Birst gives business teams the ability to solve realproblems.

TRUSTED BY:

“Vertafore recognizes the changing landscape of insuranceand is committed to helping agencies and carriers thrive. Weare embarking on an analytics journey to enable proactivebusiness decisions, driven by data, which increaseprofitability and retention, identify growth opportunities,manage risk and improve customer relationships.”

Greg WrightSVP of Agency and Carrier Solution, Vertafore

"When we looked at the ease with which various BI solutionsallow business users to construct, maintain, and add newsources to a data model, Birst blew everything else out ofthe water. It was point and click—no complex SQL required."

Monique HermanVP Business Operations, Jive Software

"This solution changed the focus of our organization. Now,we're more responsive to our members, and better able toengage them. We're forward-looking and proactive–and wecouldn't have done it without Birst."

Betsy LenahanChief Marketing Officer, Metro Atlanta YMCA

"The customer service has been stupendous. Everyone atBirst has been very congenial and professional. I really enjoythe focus on success."

Kevin HodgkinsDirector of Software Engineering, CBS Interactive

CONTENT

95SOCIAL

88COMPANY

86TOTAL WEIGHTEDSCORE: 93READ ALL 87 CUSTOMER SUCCESS REVIEWS FROM BIRST USERS

19

Page 20: 20WINTER CUSTOMER 19SUCCESS REPORT · throughout the customer’s organization. Looker was purpose-built to interact with the next generation of analytic databases, like Amazon Redshift,

ABOUT ENTRINSIK INFORMEREntrinsik Informer 5 is a robust, extensible data discovery and analytics platform that simplifiesthe process of accessing, cleansing, blending, and analyzing on-prem and cloud data. Aggregatedisparate data using a single web-based platform to create a cohesive, curated, governed datahub for self-service data analysis. Explore, visualize and analyze relevant data on the fly.Securely publish Reports and collaborate with colleagues. Generate Dashboards that consolidatecritical performance metrics.

TRUSTED BY:

“As a result of using Informer 5, Barry will save thousands ofdollars by moving many of our analytical reports fromBusiness Objects to Informer. We have been having issueswith our scheduling software (something really old that reallyneeded to die!), and we couldn’t find another solution.So…we thought…could we do this using Informer? And…

Regina LopezDirector of Database Services, Barry University

“We have multiple data sources that we use in theorganization including two ERPs, an ecommerce software,warehouse management system, and a CRM. We didn’thave one reporting tool that could gather and combine datafrom all our disparate sources.”

Jesse OwsleySoftware Program Manager, SMC Electric

“The main challenge was the urgency of the user needs andunclear requirements. A lot of time had to be spent ondeveloping and modifying user reports and queries.”

Hanumant BorateDatabase Administrator, Passaic County Community College

“We had data in multiple platforms and had to manuallycreate reports just to access the data we needed every day.We needed the ability to take a single tool and handle all ofour reporting needs from one interface.”

Robert StewartSoftware Developer, ClearPoint Credit Counseling Solutions

CONTENT

94SOCIAL

87COMPANY

88TOTAL WEIGHTEDSCORE: 93

READ ALL 81 CUSTOMER SUCCESS REVIEWS FROM ENTRINSIK INFORMER USERS

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ABOUT MICROSTRATEGYMicroStrategy is a leading worldwide provider of enterprise software platforms. The Company'smission is to provide enterprise analytics, mobility, and security platforms that are flexible,powerful, scalable, and user-friendly. MicroStrategy and Usher are either trademarks orregistered trademarks of MicroStrategy Incorporated in the United States and certain othercountries. Other product and company names mentioned herein may be the trademarksrespective owners.

TRUSTED BY:

“Dashboarding typically took two weeks to roll anything outto the individual stakeholders. Through Visual Insight andMicroStrategy we have reduced that 20–fold.”

Jeremy HadleySenior Manager of BI and Master Data Management, Adobe

"eBay selected MicroStrategy because of its exceptionaluser scalability and its ability to support advanced reportingand analysis, MicroStrategy also provides excellent queryperformance with our rapidly growing multi-terabyte datawarehouse."

Brad PetersonCIO, eBay

"Our General Managers will now have the analytics theyneed to serve our guests better, and operate their hotel moreefficiently, anytime, anywhere on their iPad devices.MicroStrategy Cloud will allow us to build these applicationsmuch quicker than before and without expensive upfrontcapital investments in technology."

Marco TrecroceChief Information Officer, Four Seasons Hotels and Resorts

"MicroStrategy allows us to understand how recent productinnovations, such as our 'Cards with Sound' line, areperforming in the marketplace."

Paul WoltersBusiness Intelligence Manager, Hallmark

CONTENT

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90COMPANY

80TOTAL WEIGHTEDSCORE: 92

READ ALL 249 CUSTOMER SUCCESS REVIEWS FROM MICROSTRATEGY USERS

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ABOUT TARGITTARGIT Decision Suite is the business intelligence and analytics solution for all business users.It is their mission to transform entire organizations by revealing actionable insights for every userto make better and faster decisions. TARGIT Decision Suite is the only business intelligenceplatform that offers visual data discovery tools, self-service business analytics, reporting, andstunning dashboards in a single, integrated solution. TARGIT doesn’t stop at software. Theunique combination of their patented technology, proven methodology, and dedicated employeesand partners is what enables them to help organizations around the world perform their best.

TRUSTED BY:

"TARGIT gives us a great overview and a mobile data-drivendecision-making ability based on real-time information. Itlives up to our high expectations for data governance,visualizations, and has a high user adoption across manybusiness units."

Ray ClearyBI Manager, Dublin Airport Authority

”The level of detail of the claims is new and improved. Wehave never had so many accessible data about a claim aswe do now. The increased transparency in the damagesgives us insight into and a total overview of all the customerclaims, which we can use in our efforts to become evenmore efficient."

Brian Wahl OlsenClaim Director, Alm. Brand

"We were absolutely sure that we wanted TARGIT since thephilosophy of user-friendliness, easy access via a web client,and the few clicks to strategy behind the solution fits ourusers perfectly because they do not necessarily have manyyears of experience with business intelligence."

Anne FivelsdalAnalysis and Space Management Manager, Dagrofa

"We can say confidently that TARGIT will help the ARINAmanagement and the regular user to be more productive andefficient."

Catalin MomirlaIT Manager, Aer Rianta International North America

CONTENT

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80COMPANY

93TOTAL WEIGHTEDSCORE: 92READ ALL 148 CUSTOMER SUCCESS REVIEWS FROM TARGIT USERS

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ABOUT GROW.COMGrow is the simplest business intelligence (BI) dashboard software for small and mediumbusinesses that makes it easy to track the right metrics, make good decisions and lead withconfidence. Quickly set up dashboards in minutes, not months; connect data sources likeQuickBooks, Salesforce and Zendesk along with your own databases and spreadsheets withoutwaiting for IT. Grow helps you grow your business faster by allowing everyone to see the score.Employees engage when they know the score and what they can do to win. Leaders who knowinspire confidence, respect, admiration, and loyalty so they can lead their teams to success.

TRUSTED BY:

"We can’t imagine life without Grow. This is so central towhat we do everyday and what we talk about that we can’timagine not having it."

Nate QuigleyFounder and CEO, Chatbooks

"Grow has changed our mindset as a team. Now we’re ableto see our data everyday – before we only saw it quarterly ormonthly. We’re now able to slice up the data and share itwith the team in our daily meetings."

Brent BennettCEO, Spectra Management

"Grow has been a part of the great growth we’ve had overthe last year, and we’re excited that Real Thread will befeatured in the Inc. 5000."

Dru DaltonCEO, Real Thread

"Grow has given us a 360 degree view of our businessallowing us to see where we’ve been, where we are, andwhere we need to go."

Patrick JungoCo-Founder, Edit Suits Co.

CONTENT

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86COMPANY

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READ ALL 62 CUSTOMER SUCCESS REVIEWS FROM GROW.COM USERS

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ABOUT HALO BIHalo is an analytics software and advisory services provider which offers customers aninnovative blend of technology to manage demand, inventory and supplier relationships. Halo’sAdvanced Information Hub is a first-of-its kind solution to help companies leverage all theircorporate data to generate new insight for competitive advantage.

TRUSTED BY:

“Implementing Halo BI has already saved the company timeand money and we are getting the full potential out of ourdata analysis, something that we weren’t able to do before.”

Mark LovellBusiness Information Manager, Real Journeys, Real Journeys

“Halo was installed within one week. By the end of thesecond week it was completely validated.”

Ron MyshkaVP Information Services, EA Sween

“The system is so simple that there was little need forprolonged training. Once our team saw how easy it was toslice, drill down and sort the information, they were sold –especially since it turned out to be an extremelycost-effective solution.”

Hugh NeuharthCFO, Cianna Medical, Cianna Medical

"With Halo, our account managers are smarter businesspeople when they make sales call. Buyers have morerespect for you if you know what is going on in theirbusiness."

Marlys ClayVP Vendor Managed Inventory, Alchemy Entertainment

CONTENT

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80COMPANY

91TOTAL WEIGHTEDSCORE: 92READ ALL 72 CUSTOMER SUCCESS REVIEWS FROM HALO BI USERS

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ABOUT DATAWATCHDatawatch Corporation enables ordinary users to achieve extraordinary results with their data.Only Datawatch can unlock data from the widest variety of sources and prepare it for use invisualization and analytics tools, or for other business processes. When real-time visibility intorapidly changing data is critical, Datawatch also enables users to analyze streaming data, even inthe most demanding environments, such as capital markets.

TRUSTED BY:

“Datawatch has very effectively ended our old manualprocesses of distributing paper reports, storing microfiche,and rekeying data. We now have an automated, web-basedreporting and analysis system. Datawatch has brought SakerShopRites into the e-business realm in a short period oftime.”

Jim ConnollyDirector of Information Systems, Saker ShopRites

"This new collaboration with Datawatch will drive majorbusiness efficiencies, but most importantly, will help us tobecome a Center of Excellence globally for our customers.It’s anticipated that this initiative will form the template forservices across other Equifax geographies where the needto extract data from unstructured sources is also essential."

Nick BeresfordHead of Data Operations, Equifax

"The ability to simply send data accessed and prepared inDatawatch directly to Watson Analytics and CognosAnalytics will enable businesses to quickly select any datasource and automatically convert it into structured data foranalysis."

Marc AltschullerVice President, IBM

"Only with Datawatch were we able to prepare, analyze anddistribute the right clinical data at the right time to enhancethe overall patient experience, improve patient safety andmeet regulatory compliance requirements."

Patricia HickeySenior Clinical Analyst, Piedmont Henry Hospital

CONTENT

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80TOTAL WEIGHTEDSCORE: 91

READ ALL 136 CUSTOMER SUCCESS REVIEWS FROM DATAWATCH USERS

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ABOUT INETSOFTInetSoft is an easy, agile, and robust business intelligence software that makes it possible fororganizations and solution providers of all sizes to deploy or embed full-featured businessintelligence solutions. Application highlights include visually-compelling and interactivedashboards that ensure greater end-user adoption plus pixel-perfect report generation,scheduling, and bursting. InetSoft's capability combined with efficient information access enabledby InetSoft's visual analysis technologies allows maximum self-service that benefits the averagebusiness user, the IT administrator, and the developer.

TRUSTED BY:

"Using Style Scope from InetSoft gave us the ability toprovide a graphical representation of the key data to topmanagement right 'out-of-the-box' and move from statictables of numbers to charts and graphics that are mucheasier to understand."

Multimedios

"We selected InetSoft's Style Report Professional for atime-tested, dependable publishing engine and a powerful,yet easy-to-use report designer that would save resourcesassociated with internal development of publishingcapabilities and client customization requests."

Craig ChristiansenPresident-Technology, FPX

"We selected InetSoft's Style Report Enterprise for itspowerful and flexible application programming interface andfor the light weight of the Web-based information access andpresentation application. We saved months of developmenttime associated with initial internal development and wereable to launch applications faster than if the reporting…

Dhruv GuptaVice President of Product Management, AmberPoint

"We have been particularly happy with the performance thatembedding InetSoft's technology has delivered with reportsrunning in seconds, not minutes, which has considerablyenhanced the end-user experience -- while at the same timereducing the resource load in producing reports and greatlyincreasing throughput."

Data Solutions Inc

CONTENT

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85TOTAL WEIGHTEDSCORE: 91

READ ALL 106 CUSTOMER SUCCESS REVIEWS FROM INETSOFT USERS

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ABOUT PENTAHOPentaho is delivering the future of business analytics. Pentaho's open source heritage drivestheir continued innovation in a modern, integrated, embeddable platform built for the future ofanalytics, including diverse and big data requirements. Powerful business analytics are madeeasy with Pentaho's cost-effective suite for data access, visualization, integration, analysis andmining.

TRUSTED BY:

"Using Pentaho and our data warehouse, it now takes about20 minutes to break down a metric and do specific analysisto identify performance issues. In the past, similar querieswould take all night."

Greg AllenBusiness Analyst, Kiva

"The proven experience and professional reliability ofBNova's team, together with Pentaho's enterprise-classopen source technology, provides the optimal combinationfor our company and fully satisfies our need for businessintelligence."

Walter SiriIT Research Development and Innovation Director, Coopservice

"Data access control is crucial to our BI solution, and madepossible using Pentaho's feature set. The reporting,business intelligence and data warehouse features inPentaho Business Analytics perfectly fit our needs to createa unique customer experience."

Guy Van Der WerfHead of Product Line Collection & BI, Wirecard Technologies

"The intuitive user interface—inclusive of drag and drop anddrill down data exploration features — was the main reasonwe decided to embed Pentaho into our AiM IQ product.Non-technical users are blown away by how easy theproduct is to use."

Shawn SandeDirector of Product Marketing, AssetWorks

CONTENT

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86TOTAL WEIGHTEDSCORE: 91

READ ALL 78 CUSTOMER SUCCESS REVIEWS FROM PENTAHO USERS

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ABOUT INSIGHTSQUAREDInsightSquared helps revenue operations professionals make better decisions by equipping themwith actionable, real-time intelligence on sales and marketing KPIs. Businesses rely on thecompany’s solutions to forecast more accurately, better manage pipeline, tailor rep coachingbased on individual performance, understand their marketing attribution, and conductdata-backed planning and analysis.

TRUSTED BY:

"The power of visualizing “big data” is unparalleled. I can getmy arms around both our rep and per unit economicsextremely quickly. The sales results tab helped us showcaseour bookings trajectory and tell a compelling story to ourpotential investors when it came time to raise a round offunding. No other tool is able to do this."

Christian PrusiaVP of Worldwide Sales, Jama

"InsightSquared was the simplest application that we haveplugged into Salesforce in 5 years. The implementationprocess was seamless and we were able to analyze datawithin 24 hours. Navigating within the tool itself is veryintuitive for admins, sales managers, and sales reps alike.The customer service at InsightSquared is among the best…

Mandy FebusMarketing and Advertising, Gilson

"InsightSquared provides the analytical framework everymanager wants or should want! They are easy to work withand train us according to our needs. Now, for the first time, Ican get clarity about where my business is now and whereit’s headed; and I can take appropriate measures."

David KopfVP of Sales, EventBuilder

"InsightSquared is a fantastic sales management tool. Wenow have the visual reports of our sales and marketing injust a few seconds and we could never get these from ourCRM in the past."

Steven CarterSVP of Operations, Visible Measures

CONTENT

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87COMPANY

91TOTAL WEIGHTEDSCORE: 91

READ ALL 104 CUSTOMER SUCCESS REVIEWS FROM INSIGHTSQUARED USERS

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ABOUT MITSMITS is the comprehensive reporting and analytics solution over 750 distributors andmanufacturers rely on to leverage the data in their business systems to make better decisions. Bycombining flexible, user-friendly business intelligence tools with premade and customizablereports, dashboards, and scorecards, MITS helps their customers quickly realize value from theiranalytics and business system investments though improvements in cash flow, profitability andbusiness growth.

TRUSTED BY:

“MITS has taken the difficulty out of creating reports withEclipse data. Most of our staff does not know how to run acustom report. MITS makes gathering and reporting data abreeze for anyone who can use a computer.”

Brian NicholsOperations Manager, Johnstone Supply

"MITS has provided my company with very powerful tools toobtain detail data that is very difficult to quickly obtainthrough our native systems. We are a much better informedcompany as a result and can react to changes timely. In thefew instances where I have needed support, MITS hasalways responded quickly and knowledgeably."

Chris BohnIT Manager, APR Supply Company

“MITS has been a very easy company to work with as weintegrated the product with our ERP. The product performsas advertised. It collects our data and puts it into a formatthat anyone in our organization can proactively and easilyfind the information to answer questions about sales,customers, vendors, and inventory.”

Doug AlexanderPurchasing MGR, Automatic Irrigation

“It is extremely turnkey and easy for your non-tech savvyemployees to operate and focus on the reports and data thatthey should be focused on. MITS staff is also extremelyhelpful and knowledgeable about tailoring the system toeach company’s needs.”

Justin FreedmanMarketing Manager, General Plumbing Supply

CONTENT

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80COMPANY

77TOTAL WEIGHTEDSCORE: 91READ ALL 121 CUSTOMER SUCCESS REVIEWS FROM MITS USERS

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ABOUT CHRISTIANSTEVEN SOFTWAREWith over 1,000 clients in 47 countries, we are committed to a culture where we put people first –our customers, our employees & our partners. We specialize in reporting, report distribution,report scheduling, dashboards & automating business processes for Power BI, SSRS, CrystalReports & MS Access. From scheduled BI report delivery to browser-based & mobile-enableddashboards, the magic sauce is in our proprietary business process automation experience &know-how that leverages business rules, workflows & instant notification capabilities built rightinto our Business Intelligence & report distribution solutions.

TRUSTED BY:

"I must say this is an easy one for me, as I have alwaysbeen impressed by all of the team at ChristianStevenSoftware and hold them in high esteem. We have partneredwith ChristianSteven Software for more than a decade now,and have found their software solution of CRD to befundamental to our business, and critically superb value…

Tim LarcombeBusiness Systems & IT Director, Sigma 3 Kitchens

“Our return on investment was pretty much realized the daywe bought it. It’s a big advantage because it frees everyoneup to do other things.”

Brandon LudwigSystem Administrator, Signature HealthCARE

"We could not meet our still-growing demand for reportswithout CRD & it’s probably one of the best investmentswe’ve ever made."

Derek SwansonDeputy Director of Pharmacy, Royal Liverpool & Broadgreen

University Hospitals NHS Trust

“Overall, ChristianSteven Software CRD has enabled us todeliver significant value to the business in a relatively shorttime frame, and I look forward to further exploiting thisunique and innovative product in other parts of thebusiness.”

Ben HolmesIT Director, EMPR Australia

CONTENT

91SOCIAL

88COMPANY

87TOTAL WEIGHTEDSCORE: 90

READ ALL 34 CUSTOMER SUCCESS REVIEWS FROM CHRISTIANSTEVEN SOFTWARE USERS

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ABOUT CHARTIOChartio helps businesses analyze and track their critical data. Focused on building an interfacefor data, the company helps companies make better business decisions through intuitive,real-time business analytics. Customers connect their databases directly to Chartio, to visualizetheir data in real-time, bypassing the need for data warehousing and avoiding its security pitfalls.

TRUSTED BY:

"Chartio lets me easily visualize results and hone in on themost important ones, prompting me to ask the rightquestions each month."

Justin BassettData Analyst, Reddit

"Our business users like Chartio because they don't need touse SQL and can be self-sufficient."

Salina CheungHead of Analytics, Gyft

"Chartio allows everyone on the team to track the company'smost important metrics and empowers them to do their ownanalysis."

David KopfCo-Founder, Remind

"Chartio enables me to do my job better and moreeffectively. I have gone from waiting on reports for 1-2 daysto creating my own within minutes. Instantaneous access tomy data has given me a 360 degree view of how ourmarketing efforts are doing without relying on an engineer oranalyst."

Sujan PatelVP of Marketing, When I Work

CONTENT

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80COMPANY

81TOTAL WEIGHTEDSCORE: 90

READ ALL 91 CUSTOMER SUCCESS REVIEWS FROM CHARTIO USERS

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ABOUT TIMEXTENDERTimeXtender inspires quality business decisions with data, mind and heart. They do this for onesimple reason because time matters. Recognized globally as one of the fastest growing softwarecompanies, TimeXtender enables businesses to make quality business decisions faster withDiscovery Hub. This is a single, integrated, metadata-driven, agile and automated softwareplatform.

TRUSTED BY:

"That’s where the ‘TimeXtender magic’ comes in. All ourdata acquisition and aggregation processes can now beautomated, and the transformation rules written into thedatabase build process."

Harmony CrawfordAssociate Director of Marketing Sciences, POSSIBLE

"With TimeXtender we started validating the first reportsthree weeks after we begun the implementation. If we haddecided to write the code ourselves, we would have neededan SQL-expert, and it would have taken a lot longer."

Arne ChristensenCTO, Finn-Tack

"All the data is captured in the DMS system, TimeXtendertransforms it into valuable Management information. With afew mouse-clicks, we get statistics about the hoursregistered per employee, per make or model, per activity andwe can perform benchmarking analyses. This enables us totake immediate action if and when necessary."

Yvan JansenCFO, AMB Holding

"We immediately realized a 49% cost savings and a 25-30%performance improvement, and the promise of applyingartificial intelligence through machine learning to our data isan exciting opportunity for us."

John SteeleGM of Business Technology & Systems, Komatsu

CONTENT

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86COMPANY

91TOTAL WEIGHTEDSCORE: 90

READ ALL 98 CUSTOMER SUCCESS REVIEWS FROM TIMEXTENDER USERS

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ABOUT IDASHBOARDSiDashboards has been a pioneer in the data visualization space since 2003. Throughaward-winning engineering and patented technology, iDashboards is making it easier tounderstand your data. iDashboards offers easy-to-build, dynamic dashboards that create contextfor any user – in an organization – so they can draw real meaning from raw data. No matter whoyou are, or what industry your work in, iDashboards can rapidly reduce the time it takes to buildbeautiful dashboards and discover powerful insights.

TRUSTED BY:

"iDashboards helped Precoat move from manual data miningand paper reports to a system that allows us to identify bestpractices from facility to facility and accurately compareperformance by plant. Getting this information in real timeallows stakeholders to identify negative trends before theyhave a major effect on the bottom line."

Rick MillerVice President of Business System, Precoat Metals

"Before iDashboards, important information was available tofaculty and staff only through Excel spreadsheets. Theprocess was clunky and the spreadsheets were often hard tointerpret. iDashboards provides more comprehensive dataanalysis. and the resulting information is compiled intoeasy-to-understand graphics, which are colorful and…

Muriel Lopez-WagnerAssistant Vice President of Institutional Effectiveness,

California State University (CSU)

"iDashboards has played a very key role in our currentairport functionality. With the touch of a button, key membersof the airport, from the supervisor upwards, know how theyperformed for the day."

Rimzie IsmailHead of Services Initiatives & Customer Affairs, Dubai Airports

"The idashboard's product is stable, gave us every featureimaginable, and display incredibly well, it sells itself."

Wendy HitchcockProgrammer, Spruce Computer Systems

CONTENT

93SOCIAL

84COMPANY

70TOTAL WEIGHTEDSCORE: 90

READ ALL 99 CUSTOMER SUCCESS REVIEWS FROM IDASHBOARDS USERS

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ABOUT DUNDASDundas Data Visualization is a leading, global provider of Business Intelligence (BI) and DataVisualization software providing Dashboards, Reporting and Visual Data Analytics, all through afully embeddable BI platform. Dundas they think differently. They know that true BI success isn’tachieved by simply providing generic, cookie-cutter tools. The reality is, effective BI requires ashared vision and collaboration between business and technical users. It’s about more than justanalysts exploring your data – it’s about business people being empowered to act on it.

TRUSTED BY:

“Dundas BI helps the organization to quickly gatheractionable insight while empowering the admin users totightly integrate it into the existing infrastructure – bothvisually and through data connectors.”

Christoph MalassaVisual Analytics Group Team Lead, Siemens Healthineers

"Your people know the power of the software so well. Theconsultancy provided the smarts to make sure we presentedthe right data in the right way."

Charles BroeckxCorporate Services Manager, Telco Services Australia

"We decreased the amount of service tickets by 55% theyear that we started using the dashboard. The availability ofthe system increased, which meant customer satisfactionlevels increased, which led to an increased customer base,which of course lead to increased revenues."

Waleed Al EshaiwyIT Manager, Saudi Telecom

“Dundas BI completes our client’s experience. We’ve beenable to maximize our reporting capabilities to deliverpertinent information and insights, allowing our clients tobetter draw their own conclusions."

Ted GarnerCEO, IT Weapons

CONTENT

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70TOTAL WEIGHTEDSCORE: 89READ ALL 73 CUSTOMER SUCCESS REVIEWS FROM DUNDAS USERS

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ABOUT JINFONET SOFTWAREJinfonet Software is the leading provider of data visualization and reporting software for theenterprise. Its cornerstone product, JReport, is a leading Java reporting solution that deliversintegrated business intelligence. JReport is built on a proven foundation of high-performance,scalability, and an enterprise-ready reporting engine using technologies including in-memorycubes and fully distributed server clusters.

TRUSTED BY:

"JReport Ad Hoc Reporting provides a tool in the marketthat's well designed, that's both powerful and has access toall this data, yet lightweight so you don't have to go toprogramming classes."

Shawn JenkinsChief Executive Officer, Benefitfocus

"With JReport, we can now analyze 911 emergencytransaction data to ensure accuracy and precisely routeemergency aid when and where it is needed."

Francis BourgaultSecurity Manager, Bell Canada

"We've used reporting tools in the past, and in the selectionprocess, we evaluated the three market leaders. We did aproof of concept, and JReport installed rapidly and deliveredquick results. Its Java-based architecture also fits well withour own. It didn't take long to figure out JReport was theclear choice."

Mary MorganVice President of Operations for Voyence, EMC

"Having the ability to talk to the [JReport] engineers actuallybuilding and maintaining the software was a huge benefit atthe time of installation and remains a benefit today fortroubleshooting."

Kevin PayneDirector of Systems Applications, GSA

CONTENT

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ABOUT GECKOBOARDGeckoboard is the fastest growing online businesses set goals for their most important metricsand monitor their up-to-the-minute progress towards them on TVs around the office. As a result,they stay focused and optimize their activity to improve key metrics that drive faster growth.

TRUSTED BY:

"Geckoboard really helps people across all our teams to seethe pulse of the business - both on an overall and moreteam-specific level. It triggers people to ask more questionsand helps us focus on having an impact."

Adrian Young-San RoesslerProduct Manager, Podio

"Geckoboard is a fantastic offering that really hasrevolutionized and sped up how we summarize and accesslarge amounts of data. At a quick glance, everyone in ourorganization can instantly see how we are doing. Thereal-time answer is provided on a dashboard in our facility oron our smartphones. It’s made everyone become smart on…

Mike JohnsonPresident, QuietLogistics

"Thanks to the data visibility that Geckoboard enables, I amcompletely in tune with the health of my business. It helpsme understand margin effects and make better decisions forgrowth. It’s 50% gut backed by 100% data."

David AbrahamovitchFounder, Shoreditch Grind

"Geckoboard has become a center point in our office. It’s aplace where conversations take place about what’shappening with the data and what we can do to move thosenumbers in the direction we’d like them to go."

Thain SimonAnalytics Lead, Rise Labs

CONTENT

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ABOUT QOGNIFYQognify solutions help organizations capture, analyze, and leverage big data to anticipate,manage, and mitigate security and safety risks, maintain business continuity, and streamlineoperations. The Qognify offerings provide valuable insights that enable enterprises andsecurity-conscious organizations to take the best action at the right time by correlating structuredand unstructured data from multiple sensors and channels, detecting irregular patterns, andrecognizing trends.

TRUSTED BY:

"Thanks to Qognify’s (Formerly part of NICE Security)expertise in video technology, we are able to operate thesurveillance department more efficiently, our success rate forsolving disputes is now %98 and we have about 2500incident monthly."

Duncan HarknessSurveillance Director, Club Hotel Casino Loutraki

"We are proud of the protection we provide to the city. Thedeployment of the Qognify solution is key to our efforts inmaking Kolhapur a better place to live."

P. Siva SankarKolhapur Municipal Commissioner, Kolhapur City

"Adding Qognify Situator to the security and operationsprogram at Oslo Airport has enabled us to confidently buildtrue best-of-breed solution."

Frode IglandCEO, Oslo Airport

"Qognify’s (formerly part of NICE Security) knowledge of ourindustry and its previous success with similar organizationswas most definitely a major factor in selecting them for thiscompany wide project."

Dominick FloresProject Manager, Newbuild and Revitalization, Royal Caribbean

CONTENT

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71TOTAL WEIGHTEDSCORE: 88

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ABOUT AFS TECHNOLOGIESAFS Technologies (AFS) is a leading global provider of solutions purpose-built for consumergoods companies. They are committed to efficiencies in trade spend, retail execution and supplychain. With 30 years of experience, they serve more than 1,300 customers of all sizes, in morethan 50 countries, with innovative and configurable solutions that are proven to optimize yourpotential with automated processes, improved productivity and rapid time to value.

TRUSTED BY:

“We have a few locations that utilize pre-ordering, and othersthat have peddle routes (run with handhelds), and we areable to use the system to handle both. With AFS, we canalso use the system to track the flow of warehouseinventory, so we know what we need for ingredients andpackaging material. We have constant tracking of our…

Shannon BouldinManager of Applications Development & Support, Borden Dairy

“The service is outstanding. The response time is withinminutes.”

Dennis CloughertyFarmer Johns, Farmer John

The project has already delivered greater brand awareness,greater visibility and greater demand. It has also meant thatwe can immediately fulfill that demand.”

Rosslynn LawOperations Director, Whyte & Mackay

“Simplifying processes and making things easy for theircustomers is what AFS does and who they are. The work isdone properly, cleanly and quickly to ensure we are alwaysmeeting the needs of our trading partners.”

Marc SchantzChief Information Officer, Roland

CONTENT

91SOCIAL

80COMPANY

75TOTAL WEIGHTEDSCORE: 87

READ ALL 82 CUSTOMER SUCCESS REVIEWS FROM AFS TECHNOLOGIES USERS

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