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Proprietary 2021 External Group Medicare Broker Certification Instructions Quality health plans & benefits Healthier living Financial well-being Intelligent solutions

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Page 1: 2021 External Group Medicare Broker Certification …...Proprietary 2021 External Group Medicare Broker Certification Instructions Quality health plans & benefits Healthier living

Proprietary

2021 External Group MedicareBroker Certification Instructions

Quality health plans & benefitsHealthier livingFinancial well-beingIntelligent solutions

Page 2: 2021 External Group Medicare Broker Certification …...Proprietary 2021 External Group Medicare Broker Certification Instructions Quality health plans & benefits Healthier living

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External Group Medicare Certification

The following pages provide step-by-step instructions for accessing the correct certification learning plan for those that sell Aetna Group Medicare business

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Log-in page EXISTING USER

External Group Medicare Certification

Navigate to the Certification Portal by clicking on this link: https://aetnagroup.cmpsystem.com/

If you created an account last year, you can log in with your username and password. Click on the Login button. This will take you directly to the Aetna Certification homepage and you will be able to access your learning plan. The learning plan will be listed under Enrolled Courses.

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Navigate to the Certification Portal by clicking on this link: https://aetnagroup.cmpsystem.com/

All new users are required to create a new account and complete profile information. Click the Create a New Account button

Once you have gone through the process to create your account, you can then sign-in using your username that is given to you during registration and your password that you made. Click on the Login button. This will take you directly to the Aetna Certification homepage and you will be able to access your learning plan. The learning plan will be listed under Enrolled Courses.

Log-in page NEW USER

External Group Medicare Certification

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As a Group Medicare producer external to Aetna, click on Proceed without and leave the other field blank.

External New User

External Group Medicare Certification

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You will be instructed to complete the Confidential Information and click the Submit button to start the registration process.

New User Step 1: Complete Confidential Information

External Group Medicare Certification

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You will be prompted to update your profile. You’ll be asked to enter your NPN on this page.

Complete the remainder of the profile information. Make sure the information is correct and click the Update Profilebutton.

New User Step 2: Complete Profile Information

External Group Medicare Certification

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You will be assigned a username. It is important that you note the assigned username because you will need it to log in next time on the portal. Once you have done this click the Continue to Home button.

You are now registered!

New User Step 3: System Generated Username Created

External Group Medicare Certification

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This is the Certification Landing Page. You will need to complete the 2020 Aetna Group Medicare Certification learning plan under Enrolled Courses section.

Requirements:-You need to complete the FDR Attestation Module-You need to pass each mastery test with a score of 90 or above in three attempts-You do not have to complete the Learning Plan in one sitting. You will be able to return to where you left off-You cannot skip around, you are required to take the Learning Plan in the order listed

Certification Landing Page

External Group Medicare Certification

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Transcript Page

When you complete your certification and pass, you will receive a confirmation email.

Once you complete the certification by going through each module on the list and passing all tests, your certification certificate will appear under the course list.

External Group Medicare Certification

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If you have any questions, please contact Broker Services Department at 1-866-714-9301 or [email protected]

External Group Medicare Certification