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The Future of Work - A Digital Government

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Page 1: 2020-05 CGFOA Future of Work · Laserfiche Gold Certified to serve clients with proactive upgrades, Managed Support Services and Process Automation Support Services DEVELOPMENT 9

The Future of Work - A Digital Government

Page 2: 2020-05 CGFOA Future of Work · Laserfiche Gold Certified to serve clients with proactive upgrades, Managed Support Services and Process Automation Support Services DEVELOPMENT 9

Russell HaddockSenior Account Executive

Key [email protected]

Page 3: 2020-05 CGFOA Future of Work · Laserfiche Gold Certified to serve clients with proactive upgrades, Managed Support Services and Process Automation Support Services DEVELOPMENT 9

Three Part Series

5/15 2:00 PM MDTBusiness Continuity and your Content Services Strategy

5/21 9:00 AM MDTThe Future of Work - A Digital Government

6/25 10:30 AM MDTMake Technology work for you - Automating Accounts Payable

Page 4: 2020-05 CGFOA Future of Work · Laserfiche Gold Certified to serve clients with proactive upgrades, Managed Support Services and Process Automation Support Services DEVELOPMENT 9

OUR AGENDAAbout Us

The Digital Transformation Journey

Remote Work Strategies

Content Services / Invoice Automation Strategies

Q&A

Page 5: 2020-05 CGFOA Future of Work · Laserfiche Gold Certified to serve clients with proactive upgrades, Managed Support Services and Process Automation Support Services DEVELOPMENT 9

ABOUT OURCOMPANY

MCCi is committed to leading the industry, staying up-to-date of

the latest technology, and focusing on the needs of our clients.

Page 6: 2020-05 CGFOA Future of Work · Laserfiche Gold Certified to serve clients with proactive upgrades, Managed Support Services and Process Automation Support Services DEVELOPMENT 9

We have more than 20 years of experience

Content Services Intelligent Automation Information Governance

Expertise does not come overnight, but with time and learning best practices.

Page 7: 2020-05 CGFOA Future of Work · Laserfiche Gold Certified to serve clients with proactive upgrades, Managed Support Services and Process Automation Support Services DEVELOPMENT 9

SOLUTIONS We Represent, but will focus today on processes not products

Artificial Intelligence technologies for prompt transactions and actions.

SCANNING SERVICESConvert your paper records to searchable electronic records.

Organize your information so you make faster, better business decisions.

An innovative solution to manage and track your public records requests.

PROFESSIONAL SERVICESWe are here to make the magic happen and transform the way you work.

Robotic Process Automation platform to comprised of autonomous software robots to automate manual tasks.

Page 8: 2020-05 CGFOA Future of Work · Laserfiche Gold Certified to serve clients with proactive upgrades, Managed Support Services and Process Automation Support Services DEVELOPMENT 9

www.mccinnovations.com

OUR TEAMIS YOUR TEAM

PROFESSIONAL SERVICES23 Solution Experts

150+ Years of Combined Experience

Our experienced team of Project Managers, Systems Engineers, and

Training Specialists support our clients by implementing client solutions, providing

consulting services, and training.

TECHNICAL SUPPORT16 Support Experts

45+ Years of Combined Experience

Our technical support team is Laserfiche Gold Certified to serve clients with proactive upgrades, Managed Support Services and

Process Automation Support Services

DEVELOPMENT9 High-Level Developers

80+ Years of Combined Experience

Our developers are industry experts in data migrations from legacy systems,

Laserfiche integrations with other applications, and add-on modules such

as PowerPack and GoFiche.

CLIENT INNOVATION5 Solutions Architects

60+ Years of Combined Experience

Ourteam assists with requirements gathering, SOW drafts,

and custom demonstrations.

Page 9: 2020-05 CGFOA Future of Work · Laserfiche Gold Certified to serve clients with proactive upgrades, Managed Support Services and Process Automation Support Services DEVELOPMENT 9

THE DIGITAL TRANSFORMATION

JOURNEY

Page 10: 2020-05 CGFOA Future of Work · Laserfiche Gold Certified to serve clients with proactive upgrades, Managed Support Services and Process Automation Support Services DEVELOPMENT 9

2019

Page 11: 2020-05 CGFOA Future of Work · Laserfiche Gold Certified to serve clients with proactive upgrades, Managed Support Services and Process Automation Support Services DEVELOPMENT 9

2020

Page 12: 2020-05 CGFOA Future of Work · Laserfiche Gold Certified to serve clients with proactive upgrades, Managed Support Services and Process Automation Support Services DEVELOPMENT 9

DIGITAL TRANSFORMATIONThrough the lens of Steven Spielberg

Page 13: 2020-05 CGFOA Future of Work · Laserfiche Gold Certified to serve clients with proactive upgrades, Managed Support Services and Process Automation Support Services DEVELOPMENT 9

This model is a roadmap for transforming your office into a digital workplace.It provides a structured framework for content digitization, process

automation, analytics, and more.

DIGITAL TRANSFORMATION

Digitize Documents

Create an electronic filing cabinet by

converting your

documents from

paper to digital.

Phase 1

Page 14: 2020-05 CGFOA Future of Work · Laserfiche Gold Certified to serve clients with proactive upgrades, Managed Support Services and Process Automation Support Services DEVELOPMENT 9

© MCCi 2019 www.mccinnovations.com

Phase 1- Digitize Documents

Create an electronic filing cabinet by converting your documents from paper to digital

qStop printing Invoices, Checks, POs, etc.qScan the paper, or store the digitalqStop manual filing and start digitizingqReduce physical storage costsqMitigate risk of data lossqMore easily manage shared/restricted access

Page 15: 2020-05 CGFOA Future of Work · Laserfiche Gold Certified to serve clients with proactive upgrades, Managed Support Services and Process Automation Support Services DEVELOPMENT 9

This model is a roadmap for transforming your office into a digital workplace.It provides a structured framework for content digitization, process automation,

analytics, and more.

Organize Documents

Easily categorize your documents

and manage them in a secure,

central location.

Phase 2

DIGITAL TRANSFORMATION

Page 16: 2020-05 CGFOA Future of Work · Laserfiche Gold Certified to serve clients with proactive upgrades, Managed Support Services and Process Automation Support Services DEVELOPMENT 9

© MCCi 2019 www.mccinnovations.com

Phase 2- Organize Documents

Easily categorize your documents and manage them in a secure, central location

q Logical/Consistent Namingq Ex: Vendor Name_Invoice_Date

q Centralized locationq Reduced Data entry with automated

naming/filingq Filed based on vendor, amount,

etc.q Collaboration/Centralized Accessq Fewer duplicated work tasks q Creation of Metadataq Manage Retention

Page 17: 2020-05 CGFOA Future of Work · Laserfiche Gold Certified to serve clients with proactive upgrades, Managed Support Services and Process Automation Support Services DEVELOPMENT 9

© MCCi 2019 www.mccinnovations.com

Page 18: 2020-05 CGFOA Future of Work · Laserfiche Gold Certified to serve clients with proactive upgrades, Managed Support Services and Process Automation Support Services DEVELOPMENT 9

Automate Processes

Improve

accountability by

digitizing your

business processes

with easy-to-use

electronic forms.

Phase 3

Digitize

Documents

Organize

Documents

DIGITAL TRANSFORMATION

Page 19: 2020-05 CGFOA Future of Work · Laserfiche Gold Certified to serve clients with proactive upgrades, Managed Support Services and Process Automation Support Services DEVELOPMENT 9

© MCCi 2019 www.mccinnovations.com

Phase 3- Automate Processes

Improve accountability by digitizing your business processes with easy-to-use electronic forms

q Standardized and Mapped out invoice intake, routing and approval

q Preset rules and Escalation points q Integration/linking your ERP to your ECMq Electronic Forms to replace paper/manual

data entry (T&E Process, Purchase Requests, Budget Transfers)

q Automated capture of invoice/vendor infoq Automated Approval, routing, notifications

Page 20: 2020-05 CGFOA Future of Work · Laserfiche Gold Certified to serve clients with proactive upgrades, Managed Support Services and Process Automation Support Services DEVELOPMENT 9
Page 21: 2020-05 CGFOA Future of Work · Laserfiche Gold Certified to serve clients with proactive upgrades, Managed Support Services and Process Automation Support Services DEVELOPMENT 9
Page 22: 2020-05 CGFOA Future of Work · Laserfiche Gold Certified to serve clients with proactive upgrades, Managed Support Services and Process Automation Support Services DEVELOPMENT 9

Example Routing Process

Page 23: 2020-05 CGFOA Future of Work · Laserfiche Gold Certified to serve clients with proactive upgrades, Managed Support Services and Process Automation Support Services DEVELOPMENT 9

This model is a roadmap for transforming your office into a digital workplace.It provides a structured framework for content digitization, process automation, analytics, and more.

Streamline Processes

Gain more visibility into your operations and

increase the efficiency of cross-functional processes.

Phase 4

Digitize

Documents

Organize

Documents

Automate

Processes

DIGITAL TRANSFORMATION

Page 24: 2020-05 CGFOA Future of Work · Laserfiche Gold Certified to serve clients with proactive upgrades, Managed Support Services and Process Automation Support Services DEVELOPMENT 9

© MCCi 2019 www.mccinnovations.com

Phase 4- Streamline Processes

Gain more visibility into your operations and increase the efficiency of cross-functional processes

q Transparency into processesq Where an invoice is, how long

processes takeq Streamlined processes

q With new data= Better/Easier routing/approval

q Reporting – end to end

Page 25: 2020-05 CGFOA Future of Work · Laserfiche Gold Certified to serve clients with proactive upgrades, Managed Support Services and Process Automation Support Services DEVELOPMENT 9
Page 26: 2020-05 CGFOA Future of Work · Laserfiche Gold Certified to serve clients with proactive upgrades, Managed Support Services and Process Automation Support Services DEVELOPMENT 9
Page 27: 2020-05 CGFOA Future of Work · Laserfiche Gold Certified to serve clients with proactive upgrades, Managed Support Services and Process Automation Support Services DEVELOPMENT 9

Transform Processes

Drive innovation by leveraging

predictive analytics and

insight to transform

processes.

Phase 5

Digitize

Documents

Organize

Documents

Automate

Processes

Streamline

Processes

Transform

Processes

DIGITAL TRANSFORMATION

Page 28: 2020-05 CGFOA Future of Work · Laserfiche Gold Certified to serve clients with proactive upgrades, Managed Support Services and Process Automation Support Services DEVELOPMENT 9

© MCCi 2019 www.mccinnovations.com

Phase 5- Transform Processes

Drive innovation by leveraging predictive analytics and insight to transform processes

q Leverage reporting and analytics to transform and make business decisions

q Based on invoice volume, or budget cycles knowing when to staff or plan

Page 29: 2020-05 CGFOA Future of Work · Laserfiche Gold Certified to serve clients with proactive upgrades, Managed Support Services and Process Automation Support Services DEVELOPMENT 9

© MCCi 2019 www.mccinnovations.com

Finance Process Examples

q AP Processq Invoice intakeq Approval Routingq GL Codingq ERP Integration

q Travel and Expenseq Electronic Form, Calculations,

Routing/Approval q Vendor Registration/Info

q Electronic form and notificationsq Contracts Routing and approvalq Contract Management

q Managing expirations and renewals

Page 30: 2020-05 CGFOA Future of Work · Laserfiche Gold Certified to serve clients with proactive upgrades, Managed Support Services and Process Automation Support Services DEVELOPMENT 9

Phase 1

Digitize DocumentsLorem ipsum dolor sit amet, vix erataudiam ei. Cum doctus civibus efficianturin.

01

Phase 2

Organize Documents02

Phase 3

Automate Processes03

DIGITALTRANSFORMATIONThis model is a roadmap for

transforming your office into a digital

workplace. It provides a structured

framework for content digitization,

process automation, analytics, and more.

Create an electronic filing cabinet by converting your documents from paper to digital.

Easily categorize your documents and manage them in a secure, central location.

Improve accountability by digitizing your business processes with easy-to-use electronic forms.

Phase 4

Streamline Processes04

Phase 5

Transform Processes05

Gain more visibility into your operations and increase the efficiency of cross-functional processes.

Drive innovation by leveraging predictive analytics and insight to transform processes.

Page 31: 2020-05 CGFOA Future of Work · Laserfiche Gold Certified to serve clients with proactive upgrades, Managed Support Services and Process Automation Support Services DEVELOPMENT 9

Remote Workand

Business Continuity

Page 32: 2020-05 CGFOA Future of Work · Laserfiche Gold Certified to serve clients with proactive upgrades, Managed Support Services and Process Automation Support Services DEVELOPMENT 9

© MCCi 2019 www.mccinnovations.com

8 ATTRIBUTES OF THE NEW NORMAL IN STATE & LOCAL GOVERNMENT

1. Work-from-home for non-essential government functions will be the norm.

2. Social distancing will be implemented in the workplace.

3. Business processes will be reengineered for remote work.

4. CIOs will be pushed to modernize IT infrastructure.

5. Efforts to prevent a recurrence of COVID-19 will blur lines between privacy and health

surveillance systems.

6. Elected and appointed officials will focus on proactive recurrence response based on

lessons learned and best practices from the outbreak.

7. Fiscal constraints will drive the need for innovation and new technology.

8. Legislators and policymakers will rewrite policy to align with new normal behaviors and

the realities of governing after COVID-19.

Joe Morris

Vice President of Research

e.Republic

Page 33: 2020-05 CGFOA Future of Work · Laserfiche Gold Certified to serve clients with proactive upgrades, Managed Support Services and Process Automation Support Services DEVELOPMENT 9

© MCCi 2019 www.mccinnovations.com

8 ATTRIBUTES OF THE NEW NORMAL IN STATE & LOCAL GOVERNMENT

1. Work-from-home for non-essential government functions will be the norm.

2. Social distancing will be implemented in the workplace.

3. Business processes will be reengineered for remote work.

4. CIOs will be pushed to modernize IT infrastructure.

5. Efforts to prevent a recurrence of COVID-19 will blur lines between privacy and health

surveillance systems.

6. Elected and appointed officials will focus on proactive recurrence response based on

lessons learned and best practices from the outbreak.

7. Fiscal constraints will drive the need for innovation and new technology.

8. Legislators and policymakers will rewrite policy to align with new normal behaviors and

the realities of governing after COVID-19.

Joe Morris

Vice President of Research

e.Republic

Page 34: 2020-05 CGFOA Future of Work · Laserfiche Gold Certified to serve clients with proactive upgrades, Managed Support Services and Process Automation Support Services DEVELOPMENT 9
Page 35: 2020-05 CGFOA Future of Work · Laserfiche Gold Certified to serve clients with proactive upgrades, Managed Support Services and Process Automation Support Services DEVELOPMENT 9