2019 Jaguar I-PACETowing and Road Service Guide

Quality and Education ServicesAAA Automotive1000 AAA Drive

Heathrow, FL 32746October 17, 2018

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AAAcampus.aaa.biz

Index

Specifications 3 Start/Stop Switch 4

Electronic Key/Mechanical Key 4 Door Locks 5 Rear Hatch Release 5 Hood Release 6 Car Carrier Loading 7 Front/Rear Towing Eyebolts 8 Selecting Neutral 12

Electronic Parking Brake 12 Tire Service 13

12-volt Jump-Starting Procedure 15Charging Information 16

Important Notice:

This publication should not be used while driving. The procedures in this publication should only be used by qualified and trained personnel.

ThisRoadServiceQuickReferenceGuidewasdevelopedtohighlightsomemodel-specificinformationandcommon procedures for servicing or towing this vehicle. It is not all-inclusive. For complete information: The applicable vehicle’s owner’s manual and the AAA/CAA Towing and Service Manual should be used inconjunction with this guide.

Theproceduresrecommendedanddescribedinthisguideareeffectivemethodsofperforminglightserviceand towing operations. Some of these procedures require the use of auxiliary equipment specially designed for the purpose. The auxiliary equipment should be used as recommended and whenever the trained operator deems it appropriate. It is important to read the various WARNINGS, CAUTIONS and NOTES in this manual in order to minimize the risk of personal injury to service personnel and or customers and to avoid procedures which may damage the vehicle or render it unsafe. It is also important to understand that these warnings, cautions and notes are not exhaustive. Neither AAA nor the auto and towing equipment manufacturers could possibly know, evaluate and advise the reader of all conceivable methods of towing or evaluate individual situations. Accordingly, anyone who uses a towing procedure must be thoroughly convinced that neither personal safety nor vehicle safety will be jeopardized by the selected procedure.

AAA is not responsible for changes made by the manufacturers to the vehicles or their recommendations. Important changes in procedures and updates will be furnished to all manual users at AAACampus.aaa.biz.

To contact us regarding feedback on this publication, email us at TTR@national.aaa.com or write us at:

AAAAttention: TTR1000 AAA Drive, MS33Heathrow, FL 32746

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SPECIFICATIONS:

Dimensions:

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Length: 184.3 inchesWidth: 84.2 inches

SpecificationsCurb Weight (pounds) 4,784Drive Line Type All-Wheel Drive (AWD)Length 184.3 inchesWidth 84.2 inchesWheelbase 117.7 inchesHeight 61.3 inchesFuel Type Battery Electric

Drivetrains available based on submodelsI-PACE Submodel Available Motor/Battery

S 394 HP (EV400), 90 kWh BatterySE 394 HP (EV400), 90 kWh Battery

HSE 394 HP (EV400), 90 kWh BatteryFirst Edition 394 HP (EV400), 90 kWh Battery

Note: The electronic key must be in the vehicle. When detected, a message will display on the driver’s display panel.

• IgnitionOn/MotorOff:PressandholdtheStart/Stop switch without depressing the brakepedal until the instrument panel warning lightsilluminate.

• To power the Motor: Press the Start/Stopswitch while depressing the brake pedal.

In the event the electronic key is not detected:

1. Depress the brake pedal.

2. Touch the Jaguar emblem side of theelectronic key to the underside of thesteering column. When the electronic key isdetected, a buzzer sounds and the Start/Stopswitch will turn to (IGNITION) ON mode.

ELECTRONIC KEY/MECHANICAL KEY:

To access the mechanical key, push the release button and take the key out. The mechanical key can only be inserted in one direction, as the key only has grooves on one side. If the key cannot be inserted in a lock cylinder, turn it over and re-attempt to insert it. After using the mechanical key, store it in the electronic key.

Remote Functions1 Locks the doors2 Unlocks the doors3 Rear hatch compartment (press and hold)4 Sounds the alarm5 Opens the hood (press and hold)

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START/STOP (IGNITION) SWITCH OPERATION:

DOOR LOCKS:

1. Grip the driver’s door handle to unlock the door.Holding the driver’s door handle for approximately2 seconds unlocks all the doors. Grip any passengerdoor handle to unlock all the doors. Make sure totouch the sensor on the back of the handle. The doorscannot be unlocked for 3 seconds after the doors arelocked. The door unlock settings can be changed.

2. Touch the lock sensor (indentation on the upper partof the door handle) to lock all the doors. Check thatthe door is securely locked.

Using the Mechanical Key:

1. Pull the driver’s door handle and insert the mechanicalkey.

2. Unlock the door by turning the key.

REAR HATCH RELEASE:

• With the doors unlocked, press the rear hatch releasebutton on the electronic key.

• Press the interior rear hatch release button located onthe driver’s side of the dash.

• With the vehicle unlocked, press the rear hatch releasebutton found under the lip of the trunk just beneath theJaguar emblem.

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HOOD RELEASE:

Opening the Hood: (the vehicle has to be unlocked)

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• Press the interior hood release button located on the lower portion of the driver’s side dashboard.

• Alternative: Press the hood release button on the electronic key.

• Slide the hood safety catch, located below the center point of the hood, to the driver’s side. Raise the hood.

Hood Release Override:

• If the hood is unable to be released due to a lack of battery power to the vehicle, locate the Hood Release Override in the right front footwell.

• Remove the cap by turning it counter-clockwise• Pull the emergency release cord • Release the secondary safety catch to open the

hood

CAR CARRIER LOADING AND TRANSPORTING:

Special Precautions:

• Car carrier equipment is the preferred method* of towing this vehicle.

• When loading or winching DO NOT USE HOOKS OF ANY TYPE ON THE FRAME or LOWER CONTROL ARMS OR ANY OTHER STEERING OR SUSPENSION COMPONENT. Carefully followtheloadingproceduresspecifiedonthefollowingpages.

• USE ONLY WHEEL STRAP TIE-DOWNS to secure this vehicle when transporting. The use of chains or hooks will damage under vehicle components.

• This vehicle is equipped with an Electronic Air Suspension, so wheel strap tie-downs should be used to secure it for transport. CAUTION must taken to protect this vehicle’s air suspension by powering thevehicleoffandremovingthekeyfromthevehiclewithasteeringwheelsecuringdeviceinplace.

• There is an override provision to get the transmission into Neutral should there be a failure in the system (see page 12).

• In an emergency situation where the vehicle will not roll or must be moved for towing access, wheel-jacking equipment, such as GoJaks or tire skates, are recommended.

*Note: A wheel lift with dollies on the trailing end can be used to tow this vehicle short distances.CAUTION should be used because this vehicle is equipped with air suspension. To protect the air sus-pension,powertothevehicleshouldbeoff,thekeysoutofthevehicle,andasteeringwheelsecuringdevice in place.

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Car Carrier Loading Procedure:

Install the Eyebolt for Loading:

The towing eyebolt must be used for the loading of this vehicle. The eyebolt is locatedundertherearhatchfloorpanel.

NOTE: These eyebolt locations are not designed for recovery operations.

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Front Eyebolt Location:

Rear Eyebolt Location:

FRONT EYEBOLT: • Remove the eyebolt receiver cover from the

bumper by gently applying pressure to the lower edge of the cover. If the cover does notcomeoffeasily,useaplastictrimtoolor a small screwdriver wrapped with a clean, soft cloth to protect the surface as yougentlyprythecoveroff.Usecautionnot to scratch the surface.

• Turn the towing eyebolt counter-clockwise into the receiver until fully secure.

REAR EYEBOLT: • Remove the eyebolt receiver cover from the

bumper by gently applying pressure to the right edge of the cover. If the cover does not comeoffeasily,useaplastictrimtoolora small screwdriver wrapped with a clean, soft cloth to protect the surface as you gentlyprythecoveroff.Usecautionnottoscratch the surface.

• Turn the towing eyebolt counter-clockwise into the receiver until fully secure.

Secondary Safety Strap:

It is highly recommended to attach a secondary backup nylon strap to the vehicle. This is a precau-tion in the event the eyebolt attachment should fail. Using a short nylon strap, wrap the lower control arm and attach the other end to the winch line hook. This strap will remain slack and will only be utilized as a securing device if the eyebolt attach-ment fails.

Attach your winch line hook to the eyebolt ensur-ing there is no contact between the hook and the painted surface. Leave the winch line attached to the installed towing eyebolt throughout the loading, transporting and unloading processes.

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The eyebolt receiver cover has a plastic tether that holds it to the vehicle when removed from the bumper cover. Remove the assembly completely from the bumper and stow the cover in the vehicle so that it is not lost or damaged during transport.

Before loading, ensure that the transmission is in Neutral and the parking brake is released. When loading with the use of the eyebolt, note that it is designed for a straight pull within a 20 de-gree window. Only load the vehicle onto the bed far enough to safely transport the vehicle. Stop loading when the winch line begins to pull down-ward. To prevent downward pull, you will need to keep the leading edge of the vehicle at least 2 feet from the winch drum (this will vary based on the towing equipment being used).

Whenthevehicleisinitsloadedpositionontheflatbedwiththebedstillinthedeployedposition,se-cure the vehicle to prevent it from rolling by chocking the wheels and attaching one wheel strap to the wheel closest to you. Continue to secure the vehicle on all four corners.

Clearance around the wheel is limited and careful routing of straps is needed to avoid contacting brake lines and wheel speed sensor wires, espe-cially behind the front wheels. Careful routing of the straps is also important to avoid contact with the painted surfaces of the vehicle. After securing the vehicle at four wheel assem-blies, slacken the winch line slightly to prevent any downward pull on the towing eyebolt. This will help to prevent damage if bumps are en-countered during transport. Ensure the Start/Stop switch is in the OFF mode and the electronic key is removed from the vehicle.

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Utilize as much ramping as required to reduce the approach angle and retain adequate ground clear-ance at both the front and rear of the vehicle.

Once the bed is in its transport position and the vehicle is secured to the bed with four wheel strap tie-downs, place the transmission into Park, ensure the parking brake is set to help secure the vehicle, and remove the electronic key from the vehicle.

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In the event Neutral cannot be selected or a failure with the parking brake mechanism causes the wheels not to roll, wheel dollies such as “GoJaks” or tire skates can be used on the non-rolling wheels to as-sist with loading the vehicle. Care must be taken when installing tire skates or GoJaks due to the limited clearance around the wheels and between the vehicle and the ground. The use of liquid soap will assist in skatingthevehicleonandoffthecarcarriersurface.

Wheel Dollies/Tire Skates:

SELECTING NEUTRAL:

ELECTRONIC PARKING BRAKE:

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This vehicle is equipped with an electrically applied parking brake. The system uses a switch located on the lower portion of the driver’s side dashboard. This applies and releases the parking brake.

1. Pull the switch to release the parking brake.

2. Push the switch to set the parking brake. The parking brake indicator light will turn on.

Electronic Parking Brake Override(When the vehicle can be powered)

Secure the vehicle, press the brake pedal, push the Start/Stop switch once to power the vehicle, pull up on the emergency brake re-lease and hold, and then push the Start/Stop switchagaintopoweroffthevehicle.

If the vehicle can be powered normally:

To shift to the Neutral position:• Secure the vehicle• With the power “ON,” press the brake pedal• Select the “N” on the drive selection panel

located on the left side of the center console.

Neutral Override Procedure:To shift to the Neutral position using the override procedure:• Secure the vehicle• Open the hood, remove the plastic cover near

the bulkhead.• Gradually pull the lever up, approximately 90

degrees until it locks in the vertical position. The vehicle is now in Neutral.

NOTE: The rear wheels may be locked by the electronic parking brake.

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Place the jack in its proper location. Observe all standard jacking precautions and ensure the vehicle isonfirm,levelgroundandthatthewheelsarechocked.Asthejackcomesincontactwiththevehiclebody, ensure it is contacting the correct location on the vehicle. Continue lifting to raise the vehicle high enough to perform the tire service.

TIRE SERVICE:

Thisvehiclehasanoptionalsparetire.Jackingthevehicleinthefieldshouldbedonewithextremecau-tionandonlyatthedesignatedlocationsshowninfigure3below.

NOTE: Caution should be taken when jacking to avoid any high-voltage components. Make sure the Electronic Air Suspension is in the full up position prior to jacking.Jack Position

Tire Inflator Kit:

Atireinflatorkitissuppliedforvehicleswithoutasparetire.Theinflatorkitsys-temislocatedundertherearhatchfloorpanel.

NOTE:Usingtheinflatorkitshouldbeconsidered a last resort. Before using this device, make sure to get permission from the member because of the added costs and limitations from its use.

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Wheel Torque: 98 lb.ft.

Tire Pressure:Recommended tire pressures can be found on the tire placard, located on the driver’s side door pillar. This information is also listed in the owner’s manual.

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12-VOLT JUMP-STARTING PROCEDURES:

Note: The 12-volt battery is located under the hood near the passenger-side bulkhead under a plastic protective cover.

Jump-starting procedures:• Follow all normal jump-starting precautions as outlined in the AAA/CAA

Towing & Service Manual and the owner’s manual.• Ensureallelectricalaccessoriesareoff,thevehicleispowereddownandthe

electronic key is removed from the vehicle before connecting jumper cables or a jumper box to the discharged vehicle.

• Boost using the positive (+) battery terminal and an alternate ground (-) away from the battery.

• Allow the donor vehicle to charge the disabled vehicle a few minutes before disconnecting jump leads.

NOTE: Do not switch on any electrical circuits on the previously disabled vehicle until after the jump leads have been removed.

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CHARGING INFORMATION:

• The charge port is located on the driver’s side front fender just forward of the driver’s door.

• With the vehicle unlocked, press the right middle oftheflaptogainaccesstothechargingport.Onceopen,movetheflapasidetogainaccesstothe charging port.

If the charging cable fails to disconnect, pull the release ring located under the hood, adjacent to the charge port.

For AC and DC charging:1. Chargingflap2. Charging port indicator label3. Charging port LEDs4. DC charging port cap (for DC only)5. Charging cableNOTE: Some charging cables come equipped with a release button that needs to be pressed to disconnect from the vehicle.

Location:

Components:

Charging Cable Release Override:

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