2019 Electric Department Annual Report

Rick Sisk, Electric Services Director

Electric Department Employees

From Top to Bottom:Mike Starnes – 16 yearsJustin Reece – 3 years

Dustin Chapman – 3 years Christian McLendon – 2 years

Jonathan Cook – 16 yearsRick Sisk – 17 years

NCMPA1 Public Power Community

0

500

1000

1500

2000

2500

Residential(2,074)

Commercial(426)

Industrial(8) Municipal

(38)As of January 2020

Customers By Type(2,546 Total)

Construction and Maintenance

In 2019, the Electric Department:

Installed 20 new house services

Installed 7 new commercial services

Installed 13 temporary services

Upgraded 17 underground and overhead services

Installed 9 new LED security lights

Upgraded 68 existing security/street lights to LED

Performed 2,021 various work orders for connections and disconnections, electric service, voltage quality studies, bad electric connections, streetlight repairs, etc

Utility Line LocatesMONTH 2019 2018 2017

January 155 137 94

February 107 98 114

March 86 143 107

April 95 152 100

May 131 157 136

June 100 154 168

July 140 124 101

August 149 108 99

September 131 113 98

October 99 106 106

November 83 90 67

December 90 92 83

TOTAL 1,366 1,474 1,273

Over 4,100 utility line locates were completed in the last 3 years.

Our very aggressive Tree Trimming program

continued again this year, eliminating many potential

power interruptions and major outages. In 2019, we removed 17 ‘danger’ trees that were major concerns. These trees were capable

of taking down main circuits and feeders.

Tree Trimming

Squirrels and vehicle accidents are still our main cause of outages. We are reducing outages caused by squirrels by installing animal guards on primary bushings on transformers. We have also started to replace all steel construction on our structures with composite or polymer material. This year, we upgraded 22 poles with these non-conductive materials.

Outages

CIP Projects andInfrastructure Upgrades

Completed underground installation at Woodlane Street Apartments

Installed backup generators at 6 pump stations: Highland #1, Highland #2, Sunset #1, Sunset #2, Jordan Holman, and AVI

Completed underground installation at the Rivercrest Surgery Center

Upgraded transformer at Granite Falls Elementary School

Completed Phase 1 of underground installation at Granite Falls Middle School

Replaced underground at Recreation Center Multi-Purpose Field #1 for field lights

CIP Projects andInfrastructure Upgrades Continued

Replaced 30-Year-Old primary on Dudley Road in 2 locations

Completed a 3 phase loop at the Recreation Center

Replaced 7 ‘Danger Poles’ Replaced 6 Poles Hit by

Motorists Continued Streetlight/Security

Light upgrade from HID to LED Completed Streetlight Survey

(223 of 955 have been upgraded from HID to LED)

Completed Infrared Scan on Electric System to reduce unplanned outages

Continuing Education

Completed CPR, AED, and First Aid for Adults and Children Training: Rick Sisk, Jonathan Cook, Dustin Chapman, Mike Starnes, and Justin ReeceCompleted Flagger Training: Rick Sisk, Jonathan Cook, Dustin Chapman, Mike Starnes, and Justin ReeceCompleted DOT Safety Inspections and Work Zone/Heavy Equipment Training: Rick Sisk, Jonathon Cook, Dustin Chapman, & Mike StarnesCompleted Trenching and Shoring Training: Rick Sisk, Jonathon Cook, Dustin Chapman, & Mike StarnesCompleted Confined Space Entry Training: Rick SiskCompleted Electrical Safety Training: Rick SiskCompleted Lockout/Tagout Procedures Training: Rick SiskCompleted Hazardous Communications Training: Rick Sisk, Jonathon Cook, Dustin Chapman, & Mike StarnesCompleted Emergency Action Plan Training: Rick Sisk, Jonathon Cook, Dustin Chapman, & Mike StarnesCompleted Bloodborne Pathogens Training: Rick Sisk, Jonathon Cook, Dustin Chapman, & Mike StarnesCompleted Personal Protective Equipment Training: Rick Sisk, Jonathon Cook, Dustin Chapman, & Mike StarnesCompleted Close Call/Incident Training: Rick Sisk, Jonathan Cook, Dustin Chapman, Mike Starnes, Justin Reece, & Christian McLendonCompleted Grounding Training: Rick Sisk, Jonathan Cook, Dustin Chapman, Mike Starnes, Justin Reece, & Christian McLendonCompleted Safety in Underground Line Work Training: Rick Sisk, Jonathan Cook, Dustin Chapman, Mike Starnes, Justin Reece, & Christian McLendonCompleted Job Briefings Training: Rick Sisk, Jonathan Cook, Dustin Chapman, Mike Starnes, Justin Reece, & Christian McLendonCompleted Electric Line Cover Up Training: Rick Sisk, Jonathan Cook, Dustin Chapman, Mike Starnes, & Justin Reece

Awards & Designations

Received NC Public Power Awards of Excellence for: The Value of Public Power, Workforce Development, and Wholesale Power Cost

American Public Power Association Designation as a Diamond Level Reliable Public Power Provider (RP3) –Designation is awarded every 3 years –Received ‘Diamond’ Highest Designation Possible in 2018

Awards & Designations Continued

Third Consecutive Year Gold Safety Award from NC Department of Labor

(Per 200,000 Man Hours)

Received the ElectriCities 2018 Municipal Electric Safety Award for 0 Lost Work Days

Awards & Designations Continued

ElectriCities Lost Work Day Cases 1996-2018

Average Service Availability Index

Per our RP3 Designation, our ASAI or Average Service

Availability Index is

99.955%.

This Index indicates that Town electric service was provided an average of 99.955% of the

time for all electric customers.