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2 0 1 8 - 1 9 A N A H E I M D U C K SORANGE ALLIANCE MEMBER HANDBOOK

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3 - Orange Alliance Member Benefits

4 - Orange Alliance Member A-Z Guide

7 - Orange Alliance Dedication Rewards Program

8 - Mobile Ticketing

11 - Honda Center Parking

15 - Honda Center Information

23 - Season Ticket Tracker

TABLE OF CONTENTS

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ORANGE ALLIANCE MEMBER BENEFITS OVERVIEW

NEW!

NEW!

NEW!

NEW!

F U T U R E G A M E T R A D E P R O G R A M *

G U A R A N T E E D G I V E A W AY S

D O N AT E F U T U R E G A M E T I C K E T S *

D I S C O U N T E D S E A S O N T I C K E T P A R K I N G

* B e n e f i t s d o n o t a p p l y t o Te r r a c e S a v e r M e m b e r s h i p s

•Personal Account Service Executive•Largest Discount on Ticket Pricing and access to the best locations for the 2018-19 Season•Orange Alliance Dedication Rewards Program

NEW! •Exclusive access to Paint The Ice post-season eventNEW! •Exclusive access to Orange Alliance Summer eventNEW! •Exclusive access to annual additional Orange Alliance Member events

•Ducks Rental Suite Discount ($500 credit)•Guaranteed access to Stanley Cup Playoff Strips•No-Interest Payment Plans•Discount at the Anaheim Ducks Team Store•Access to Exclusive Ducks Presales•Recognition Wall Listing•Orange Alliance Member Exclusive Lanyard, Commemorative Pin, and NEW! Scarf

•Rinks discounts •And More!

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ORANGE ALLIANCE MEMBER BENEFITS GUIDE

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Your schedule isn’t free to make it to the game? Now you have the opportunity to trade in your unused tickets in advance for another game that fits with your schedule! Blackout dates apply; 2 games available to trade; exchange must take place three weeks prior to game you are trading out of; based on availability

If you are not able to make it to a game, you now have the option to pay it forward! Through your Ducks Account Manager page you can select to donate your tickets to Vet Tix. Vet Tix provides tickets to all branches of currently-serving Military and Veterans, including immediate family of troops KIA.

If you miss a game with an all arena giveaway, reach out to your account rep to redeem that item for any of your tickets that were not scanned into the game! Only available for unscanned game tickets.

Save $2 per game by securing your parking pass for the entire season!

Every Orange Alliance Member has a Personal Account Service Executive assigned to answer any questions about your account and ensure the best experience possible. You can reach your Personal Account Executive during normal business hours (M-F; 9am-5pm) at 877-WILD-WING.

Or Directly:Daniel Alvarez – dalvarez@anaheimducks.com – 714-940-2821Kristen McKenna – kmckenna@anaheimducks.com – 714-940-2879Christie Nevin – cnevin@anaheimducks.com – 714-940-2855Nick Moller – nmoller@anaheimducks.com – 714-940-2836Michael Munoz – mmunoz@anaheimducks.com – 714-940-2847

You’ll get points based on your seat location and tenure that you can exchange for great gifts like Ducks Dollars for food and merchandise, exclusive Orange Alliance Member Events, free tickets, Zamboni® rides and other experiences. For more information, see page 7.

Future GameTrade Program

Discounted Prepaid Season Parking

Donate FutureGame Tickets

Personal AccountService Executive

Orange Alliance DedicationRewards Program

Guaranteed Giveaways

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Face-Off Fest

Recognition Wall

Exclusive Ducks Presales

Rinks Discount

Select-A-Seat

Ducks Rental Suite Discount

2019 Stanley Cup Playoff Priority

Anaheim Ducks Team Store Discount

This annual event ONLY for Orange Alliance Members is a great opportunity to get autographs from your favorite Ducks players. Plus, take part in interactive games, hear from team executives, and skate on the Ducks home ice!

A special event for Orange Alliance Members to add or upgrade their season ticket locations either in person at Honda Center or online.

Orange Alliance Members receive a $500 credit towards the purchase of Ducks Rental Suites. Contact your rep to find out more!

Orange Alliance Members have first priority for seats in the postseason.

Stock up on the latest gear by using your Orange Alliance Member 10% discount on official merchandise at the Anaheim Ducks Team Store or online at anaheimteamstore.com!

Take advantage of special presale access to select shows at Honda Center by receiving access to exclusive Orange Alliance Member presales through Ticketmaster when available.

See your name displayed prominently on a concourse wall inside Honda Center!

Show your “Anaheim Ducks Dedication Card” and receive a free public skating session and skate rental with paid admission of equal or greater value at any of The Rinks locations (ice or inline). Visit www.The-Rinks.com for a location nearest you and public skating schedules.

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The Orange Alliance Dedication Rewards Program has returned for a fourth year! This year will include new items, experiences, and benefits for you to redeem during our 25th anniversary season. Last season introduced new opportunities to earn additional Dedication points with Away Broadcast Promo Codes, Profile Fields, events, and more! Each season seat will be receiving one Dedication card. This will allow you to share these benefits with your friends, family, and clients. Please keep in mind this means anyone with your Dedication card will have access to your Ducks Dollars, so be sure to distribute your cards carefully. You will continue to receive your 10% discount at the Anaheim Ducks Team Store and accrue points for both concessions and Anaheim Ducks Team Store transactions by swiping your card for paid purchases. The Dedication Rewards Program portal will be active on October 3rd for Away Game Promo Codes ONLY and will go live on October 8th for the Ducks Home Opener! The portal will close on April 5th after the final home game.

Login Info: Your login is the same email address and password that you use to log into your My Ducks Account (www.anaheimducks.com/myducksaccount). If you do not remember your password, you can click forgot password to go through steps to reset your password or contact your Account Representative. Visit anaheimducks.com/dedication to access the program!

Newsletter: Be on the lookout for the Orange Alliance Dedication Rewards Program newsletter (dedication@anaheimducks.com) for updates on new rewards, sweepstakes, auctions and opportunities to earn more points!

Rewards & Ducks Dollars: Redeem your points for unique items, sweepstakes and auctions! You can also convert your Dedication points into Ducks Dollars to use at the Team Store, concessions and restaurants.

CORE Points: Each Orange Alliance Member account will begin the 2018-19 season with CORE points that are determined by your seat location and years of consecutive membership. *Terrace Saver Members do not receive CORE Points.

Earn Points:

Early Arrival: Arrive at Honda Center 60 minutes prior to the published game start time at any Ducks home game! For example: The Ducks game versus Edmonton on November 15 starts at 7:00 p.m. If you arrive before 6:00 p.m., you will receive 25 Dedication points per ticket scanned for that game. Points are awarded by scanning your ticket at the door. There is no need to scan your Dedication Card upon entry.

Concessions: Make a purchase at Honda Center through our concessions, in-seat service, or suite service and you will receive 1 point per $1 spent at concession stands and in-seat service and 5% for your suite catering purchases when you swipe your Dedication Card at participating locations. (Annual Suite Holders will have suite-catering points added to their accounts every two weeks for Ducks games only.)

Team Store: Make a purchase at the Anaheim Ducks Team Store at Honda Center at any time during the 2018-19 regular season and receive 1 point per $1 spent (before tax) when you swipe your Dedication Card at the time of your transaction.

Away Broadcast Promo Codes: Look for Promo Codes during each Ducks Away Game broadcast to enter into your Dedication page for an additional 50 points.

Profile Fields: Earn points by filling out your profile located on the Dedication Rewards Program. Filling out different fields can earn you up to 100 points!OR

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MOBILE TICKETINGACCESS YOUR ACCOUNT

FROM YOUR PHONE:

HOW TO VIEW YOUR TICKETS

HOW TO TRANSFER TICKETS

1. Download the NHL app from either the App Store or Google Play Store (Photo 1)2. Once downloaded, open the app and when prompted select the Anaheim Ducks as your Favorite Team (Photo 2)3. Next scroll down to the Info section and click “My Ducks Account” (Photo 3)4. When prompted login to your “My Ducks Account” with your email address and password associated with your account (Photo 4)5. You will now see all of your upcoming events listed (Photo 5)

1. Access your account on your phone2. Once logged in you will see all of your upcoming events listed (Photo 1)3. Click on the game you wish to access (Photo 1)4. Tickets to your selected games will now appear (Photo 2)5. To access the rest of your tickets to that selected game simply swipe to the left (Photo 2)6. To view the ticket barcode click “View Barcode” (Photo 2)7. Use the barcode to scan directly into the game (You can also add the ticket to your Apple Wallet on an iOS device by clicking “Add to Apple Wallet”) (Photo 3)

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HOW TO ACCEPTYOUR TICKETS

HOW TO TRANSFER TICKETS

1. Whether you receive the ticket via text or email, click on the link provided (Photo 1)2. You will be directed to My Ducks Account. From there create a new account (If you already have a My Ducks Account, sign in and skip to step 6) (Photo 2)3. Fill out the required fields, create a password, click the check box to verify your age, and click “Create Account” (Photo 3)4. Once signed in your transfer offer will be displayed (including information on game and seat locations), click “Accept Offer” (Photo 4); Your tickets are now in your My Ducks Account5. Click “View” to see the barcode to scan directly into the game (You can also add the ticket to your Apple Wallet on an iOS device by clicking “Add to Apple Wallet”) (Photo 5)

1. Access your account on your phone 2. Once logged in you will see all of your upcoming events listed (Photo 1)3. Click on the game you wish to access (Photo 1)4. Tickets to your selected games will now appear (Photo 2)5. To transfer your tickets, click “Send” (Photo 2)6. Select which seats you would like to transfer by selecting the seats and then select “Send Ticket” (Photo 3)7. Select whether you would like to send the transfer offer via text (“Message” button) or email (“Mail” button) (Photo 4)8. Once your Transfer Request has been sent, your ticket will be indicated as “Sent” in your My Ducks Account (Photo 5)9. When your recipient accepts the tickets, the status will change to “Claimed” (Photo 6)

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HOW TO SELL TICKETS

1. Access your account on your phone2. Once logged in you will see all of your upcoming events listed (Photo 1)3. Click on the game you wish to access (Photo 1)4. To sell your tickets, click “Sell” (Photo 2)5. Select which seats you would like to sell by selecting the seats and then select “Set Price” (Photo 3)6. Set the amount of money you would like to receive from the sale and click “Payout Method” (Photo 4)7. Select if you would like to receive “Seller Credit” (money back towards your Ducks account) or select a “Deposit Account” (money back to your personal checking or savings account) and select “Confirm” (Photo 5)8. Review that all of the information is correct and select “Sell # Tickets” (Photo 6)9. Your Tickets will view as “Posted for Resale” (Photo 7)10. To make any adjustments to your sale price or payout method OR to cancel you posting, select the corresponding button and follow the simple instructions to confirm (Photo 7)

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HONDA CENTER PARKING

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Accessible Parking

Parking Passes

Accessible Parking is located directly in front of the south entrance which faces Katella Avenue, the north entrance which faces Stanley Cup Way, and the east entrance which faces the Santa Ana riverbed (in front of the Box Office). There is additional Accessible Parking available in Lot 5 across Douglass Road near the west entrance. To be admitted into the parking areas, vehicles must display a current, state-issued window pass or license plate.

Season Passes: Season parking passes are barcoded. You do have the ability to transfer your parking pass to a guest via Mobile Transfer on your Ducks Account Manager.

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Reserved Suite Parking: Access the parking lot via Gate 3 or 4. Reserved stalls are located on the east and south side of Honda Center depending on your suite location. Your stall is reserved for your vehicle and an attendant will assist you to find your specific spot.

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Preferred and Preferred Premium Parking: Access the parking lot via Gate 3, or 4. Preferred stalls are located on the south, east and north sides of Honda Center. These stalls offer a short walk to the facility and a convenient exit at the conclusion of the event.

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NOTE: Please do not park on the private property in the area surrounding Honda Center without the permission of the owner.

Full Season General Parking - $792 ($18/game)Full Season Preferred Parking - $1,320 ($30/game) - SOLD OUT

Parking Fees:

• General Parking - $20 • Limos - $40• RVs/Buses - $40

• Bus Shuttles - $40 (unlimited drop-off/pick-up)• Preferred Parking - $35

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Parking Gates

General Season Parking: Access the parking lot via Gate 3, 4 or 5. General stalls are located in Lot 4 and Lot 5. The north portion of Lot 5 is held for General Season Parking. In the event that Lot 5 is full, please proceed to Lot 4. The Parking Department is responsible for ensuring that there are enough parking spaces for each pass holder. At times, guests without passes attending the game are directed away from Honda Center. This is to make sure that spaces are available for our Season Parking customers.

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Gate 3: Located on Douglass Road and is accessible to northbound and southbound traffic. Turn on to Honda Center property via Stanley Cup Way. Gate 3 is always open to accept parking passes.

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Gate 4: Located at the end of Phoenix Club Drive. Phoenix Club Drive is one block east of the 57 freeway at the Ball Road off-ramps. Gate 4 will be closed 1/2 hour after the start of an event. If you are arriving after this time, please use Gate 3.

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Gate 5: Located on Douglass Road and is accessible to northbound and southbound traffic. If access to Gate 5 is restricted by Traffic Control, please proceed to the east side of Douglass Road to access Gate 3.

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Lot 1: Located on the south side of Honda Center. Lot 1 can be accessed via Gate 3 or 4. Lot 1 is available for Reserved Parking (based on your suite location), Preferred Parking, Preferred Premium Parking, and Accessible Parking.

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Lot 2: Located on the east side of Honda Center. Lot 2 can be accessed via Gate 3 or 4. Lot 2 is available for Reserved Parking (based on your suite location), Preferred Parking, Preferred Premium Parking, and Accessible Parking.

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Lot 3: Located on the north side of Honda Center. Lot 3 can be accessed via Gate 3 or 4. Lot 3 is available for Preferred Parking, Preferred Premium Parking, and Accessible Parking. Lot 3 may be closed for NHL and security game day needs.

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Lot 4: Located north of Lot 2. Lot 4 can be accessed via Gate 3 or 4. Lot 4 is available for General Season Parking. If Lot 4 is full, additional General Season Parking is available at the Arena Corporate Center across Douglass Road from the west side of Honda Center.

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Lot 5: Located on the northwest corner of the Katella Avenue and Douglass Road intersection. Lot 5 can only be accessed via Gate 5 on Douglass Road. Lot 5 is available for General Season Parking and Accessible Parking. If Lot 5 is full, additional General Season Parking is available at the Arena Corporate Center across Douglass Road from the west side of Honda Center.

Parking Lots

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HONDA CENTER INFORMATION

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SOUTHERN CALIFORNIA CODE OF CONDUCT

ARENA ENTRY ENHANCEMENTS

The Anaheim Ducks, Honda Center and Los Angeles Sports Council support the area’s outstanding collegiate and professional sports teams. In order to ensure a safe and celebratory environment, we ask that fans refrain from the following behavior at all events:

• Profanity or other offensive language, whether spoken or appearing on apparel • Smoking, other than in designated areas• Intoxication or excessive alcohol consumption• Bringing prohibited items into the venue• Throwing of items or liquids• Entering the playing field or court at any time• Fighting or other threatening behavior• Failure to retain ticket and/or present it to event staff if requested to do so• Resale of tickets at the venue• Violation of state or local laws

Failure to comply may subject you to ejection or arrest.

All of Honda Center’s entry doors will be outfitted with new state-of-the-art walk-through metal detec-tion systems. This league-wide initiative aims to increase the efficiency of this important and necessary process and fans should keep the following in mind before they arrive at an arena entrance:

• Attempt to minimize the number of personal items you bring to the game.

• Remove all items that may trigger a metal detector alarm from your pockets or clothing prior to being screened; security screeners will have plastic bins into which those items can be placed while walking through detectors.

• Those with a large number of personal items are urged to utilize a clear bag for storage.

• All bags entering Honda Center should be soft sided, must be smaller than 12x12x12 and able to fully fit beneath your arena seat.

Fans entering the venue without bags or utilizing a large clear bag will have expedited entry through a designated and dedicated line at each main entrance to the venue (North, East & South Entry Doors).

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ALLOWED/NOT ALLOWED ITEMS

• All persons entering the Honda Center premises are subject to bag and purse checks, as well as walk-through metal detectors and magnetic wanding.

• Patrons will require an event ticket upon entry, and all employees, vendors and other entities will require either an event ticket, employee ID or working pass approved and set up in advance for entry into the venue

• Flash mobs are not permitted in the venue

• Video/ audio cameras with lenses longer than six inches, camera bags, GoPros, and Selfie Sticks are prohibited inside the arena. The camera policy is subject to change dependent upon the event promoters’ requirements for each event.

• Binoculars are allowed.

• All vehicles and patrons are subject to search upon entry into parking lots and/or building entrances.

• The consumption of alcohol is prohibited by city ordinance.

• Open flame barbeques are allowed in the parking lot as long as the barbeques are propane and have a shut off valve. No charcoal.

• All patrons shall comply with the posted rules and regulations at all times.

Cow bells (hockey only), drums (12 inches diameter or less; hockey only), signs (26in x 30in or less), cameras (lenses maximum 6 inches), purses and diaper bags (will be searched upon entrance), umbrellas, ipads or tablets (hockey or basketball only).

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Backpacks, laptops, briefcases, video/audio cameras with lenses over 6 inches, camera bags, GoPros, Selfie Sticks, strollers, coolers or ice chests, weapons of any kind, laser pointers, offensive or derogatory signs, wrapped gifts, outside food and beverages (exceptions for medical reasons), balloons of any kind, air horns (with compressed air), pets (trained service animals allowed), computers (including laptops), gang attire, drugs of any kinds, and clothing that has derogatory or obscene language that could be offensive to other guests.

The Anaheim Ducks reserve the right to adjust Honda Center policies at their sole discretion without any prior notice. The Anaheim Ducks and Honda Center also reserve the right to ban any items for security or fan interference reasons.

Building Security

Allowed Items

Not Allowed Items

Parking Lots

Cameras and Photography

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PLAZA LEVEL

DESSERT LOCATION 202 Soft Serve, Gelato, Assorted Desserts

ANAHEIM PIZZA CO. 203 Pepperoni, Hawaiian, Cheese and Meat Lovers Slices, Chicken Caesar Salad

THE CLASSICS 212, 219 Hot Dogs, Chicken Tenders, Polish Sausages, Chili Cheese Dogs, Waffle Fries, Nachos Salads, Fruit Cups, Hummus & Veggies, Kids Meals

There are three Automatic Teller Machines located on the concourses of Honda Center. Two ATMs can be found on the Plaza Level outside sections 201 and 215, and one can be found on the Terrace Level outside of section 401. If you have trouble using the ATMs, please note that no member of the arena staff has a key to open the ATM to retrieve lost cards or money. You should contact your financial institution to resolve the problem.

Video cameras are not allowed in the arena. A still photography camera for personal use may be brought into Honda Center. Still photography cameras cannot have a lens six inches or greater. Camera support pods are not permitted. Please make sure that you are courteous of those around you when taking pictures, and please do not stand at the bottom of an aisle to take pictures while the puck is in play.

For admittance to the Pacific Premier Club Level, guest must have a Suite or Club seating ticket. The only exceptions are special invitation parties and meetings or valid passes (e.g. Shock Top Terrace Pass, event-specific pass, etc.). Club Level guests who wish to leave the level and then re-enter must receive a wristband and have their marked ticket in their possession.

Bringing any alcoholic beverages into the parking lot or arena is prohibited. California Law prohibits the sale of alcoholic beverages to persons under the age of 21. Therefore, all fans under the age of 35 should be prepared to show proper identification and proof of age when purchasing alcoholic beverages at the arena. Beer sales at concession stands will end at the 12 minute mark of the third period for all NHL events. Fans are not allowed to take any alcoholic beverages out of Honda Center.

Any individual under the legal age of 21 that is found to be consuming or to have consumed alcoholic beverages on property will be subject to ejection.

No outside food or beverages are allowed in Honda Center except baby food; exceptions may be made for medical reasons with prior notification.

ATMs

Cameras

Pacific Premier Club Level

Food and Beverage

CONCESSIONS

The following is a list of the permanent concessions stands, highlighting several featured items, available throughout Honda Center. Menu items are subject to change with seasonality, as well as, popularity and may be done without notice.

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BURGER BISTRO 217 Specialty Burgers, Philly Cheese Steak Sandwich, Grilled Chicken Sandwich, Steak Fries

OUTLAWS SMOKEHOUSE 224 Half Roasted Barbeque Chicken Platter, Smoked Brisket and Pulled Pork Sandwiches, Barbeque Baked Potatoes, Specialty Nachos, Specialty Fries

MELISSA’S CART 225Freshly Prepared Grab n’ Go Sushi, Hummus & Veggies, Gluten Free Snacks, Trail Mix, Gluten Free Beer, Organic Beer

WAHOO’S FISH TACO 228 Tacos, Burritos, Salads, Taquitos, Onion Rings

THE KITCHEN & SIERRA NEVADA DRAUGHT HOUSE Two bars, chef inspired fan favorites, grab & go selections including: Hot entrees, pizzas and salads, sandwiches, assorted beverages & more

CLUB LEVEL

CLUB LEVEL LOUNGE 325 -301Rotating Menu Featuring Gourmet Street Food and Chef Inspired Entrée Teasers, Full Bar, Gelato, Soft Serve, Selection of House Made Desserts, Gourmet Coffee and TeaSelection of Healthy Snacks

THE CLASSICS 307Hot Dogs, Chicken Tenders, Polish Sausages, Chili Cheese Dogs, Freshly Prepared Grab n’ Go Sushi, French Fries, Nachos, Salads, Fruit Cups, Hummus & Veggies, Kids Meals

SLICED DELI 319 Sandwiches including French Dip, Oven Roasted Turkey, Honey Ham, Buffalo Style Chicken, Salads, Fruit Cups

JACK DANIEL’S OLD NO. 7 CLUB Rotating Chef Tables featuring Freshly Prepared Salads, Action-Station Entrées, Carved Items and Specialty Desserts [Bar Menu offered exclusively in Bar Seating Area]

SHOCK TOP TERRACE* Chef Inspired Entrées, Chef-manned Sushi Bar, Wood Stone Oven Pizzas, House made Desserts, Hand-Crafted Cocktails, Craft Beer [Lounge Menu available in outdoor lounge areas]

Open to Orange Alliance Members at Ducks games with annual Shock Top Terrace Member-

ship or additional purchase (Individual game passes are able to be purchased at the box office; based on availability). Open to all ticketed guests for other events. Check schedule for hours of operation at hondacenter.com/shocktopterrace.

TERRACE LEVEL

THE CLASSICS 402, 415, 424, 437 Hot Dogs, Chicken Tenders, Polish Sausages, Chili Cheese Dogs, Waffle Fries, Nachos, Salads, Fruit Cups,Hummus & Veggies, Kids Meals

BURGER BISTRO TERRACE 408 Specialty Burgers, Sausages, Waffle Fries

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Shock Top Terrace

Jack Daniel’s Club

Shock Top Terrace is the ultimate amenity for Southern California hockey fans. The Shock Top Terrace features more than 15,000 square feet of indoor/outdoor entertainment space, upscale décor and service of the highest degree in a one-of-a-kind environment that is uniquely Southern California. Access to the Shock Top Terrace is limited to those who purchase a season membership, or game day pass. Reservations are strongly encouraged and can be made at clubreservations@hondacenter.com. Proof of Shock Top Terrace Season Pass Access must be provided when making reservations for an NHL game. Shock Top Terrace Memberships:

- 2018-19 Season Passes: SOLD OUT- Non Member Game Day Pass: $60- Member Game Day Pass: $30- Playoff Non Member Game Day Pass: TBD- Playoff Member Game Day Pass: TBD

*To learn more about the Shock Top Terrace waiting list, please contact your Account Executive. Shock Top Terrace is open before, during and after NHL events.

Smoking is not permitted on the patio of the Shock Top Terrace

The Jack Daniel’s Old No. 7 Club is a private restaurant and bar for Club and Glass Seat Members on the Club Level. Enjoy a lively atmosphere and great views of the event from the bar, or settle into a seat in the restaurant for a truly exceptional Chef’s Table dining experience.

Reservations are strongly encouraged and can be made at clubreservations@hondacenter.com.

Proof of club level access must be provided when making reservations.

ANAHEIM PIZZA CO. 411 Pepperoni, Hawaiian, Cheese and Meat Lovers Slices, Chicken Caesar Salad

OUTLAWS SMOKEHOUSE OUTPOST 421 Smoked Brisket and Pulled Pork Sandwiches, Barbeque Baked Potatoes, Specialty Na-chos, Specialty Fries

MAIN STREET DELI 430 Sandwiches including French Dip, Oven Roasted Turkey, Honey Ham, Buffalo Style Chicken, Southwestern Hummus Wrap, Soft Serve

BOWL’D OVER 433One Pound Meatball Pasta, Chicken Alfredo Pasta, Chicken Bowl Freshly Prepared Grab n’ Go Sushi

STICK WORK 434Skewers including Teriyaki Chicken, Bacon Wrapped Asparagus, Grilled Vegetables with Dip,House Made Corn Dog, Dessert Skewers

ANAHEIM CHILE FEATURING WHOLLY GUACAMOLE 443 Burritos, Quesadillas, Nachos, Churros

MELISSA’S CART - 401Freshly Prepared Grab n’ Go Sushi, Hummus & Veggies, Southwestern Hummus Wrap Gluten Free Snacks, Trail Mix, Gluten Free Beer, Organic Beer

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DOORS / OPENING TIME / ENTERING HONDA CENTER

There are four main entrances to Honda Center on the north, south, west, and east sides of the building with three concierge entrances for Pacific Premier Bank Club Level ticket members at the Northeast, Southwest and Southeast corners of the building. Media enters on the Northeast corner of the building. All main entrances open 90 minutes prior to announced game time. All permissible carry-in items and patrons are subject to search by Honda Center security upon entry into the building. A dedicated entrance for our guests with special needs is available at each entrance. Once you enter Honda Center, you may exit and re-enter through a Pass Gate at the north, south or east entrances. Patrons need to present their ticket to be scanned out of the system before leaving and have their ticket re-scanned at the time of re-entry. Ticket stubs must be retained throughout the game to allow ushers to verify the seat location to which the ticket holder is entitled. No strollers are permitted in the concourses of Honda Center. Strollers will be admitted for guests that have a ticket in a suite. In this case, guests must enter through the southeast or northeast premium entrance, fold up the stroller and carry it to the suite.

Restaurant opening times will vary by location and event. For all Ducks games The Shock Top Terrace and The Jack Daniel’s Old No. 7 Club will open 2 hours prior to face-off. For all other events please visit our Honda Center web-site for the most up to date information regarding opening times and reservation requirements.

There are eight elevators located throughout Honda Center for Pacific Premier Bank Club Level guests and guests needing special assistance to the Terrace Level.

The First Aid room is located on the Plaza Level outside section 216. Emergency Medical Technicians (EMTs) will staff the room from the time that the doors open until the conclusion of the event.

The Orange Alliance Member HQ is located outside section 214 on the Plaza Level, is staffed throughout the game by Account Service Executives to answer any questions you may have in regards to your season ticket account.

Guest Relations, located outside sections 214 on the Plaza Level, 323 on the Pacific Premier Bank Club Level, and 437 on the Terrace Level, is staffed throughout the game with Ducks personnel to offer wheelchair assistance, issue hearing assistive devices, provide game day notes, and answer all your questions about promotions and community development programs. Guest Relations is also staffed with a Honda Center employee that can assist with any questions pertaining to the building.

Any item that has been lost or found during or after a game should be reported to the Guest Relations desk on the Plaza Level outside section 214.

Every child should be told to contact an usher or Security Team Member should they become separated from their family or group. A lost child will be taken to Guest Relations on the Plaza Level outside section 214. Lost parents should follow the same procedure.

Elevators

First Aid

Orange Alliance Member HQ

Guest Relations

Lost and Found

Lost Children

The Hockey Spot is an interactive area Ducks fans of all ages. The Hockey Spot is open two hours before every Sunday regular season home game in Lot 1, located in front of the TCL entrance of Honda Center. Arrive early to weekend home games and experience The Hockey Spot.

The Hockey Spot

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The Orange County Transit Authority (OCTA) provides public transportation for all visitors wishing to attend events at Honda Center. For more information call (714) 636-RIDE or (800) 636-RIDE or (800) 636-RIDE from South Orange County, Riverside and Corona or log onto OCTA.net.

The ARTIC Train Station is located within walking distance of the arena in the parking lot of Angels Stadium. For train schedules and rates, please visit Amtrak.com or call (800) USA-RAIL

Getting to Honda Center is easy with Lyft. Their dedicated pickup and drop-off spot is right in front of the Southwest entrance. Simply download the app, tap to request, and start riding in minutes.

There are restrooms located on all concourses throughout Honda Center. All restrooms are accessible to fans that are physically Accessible. Restrooms are located at:

Plaza Level: Men: 203, 212, 217, 226Women: 204, 213, 218, 227

Pacific Premier Bank Club Level:Men: 302, 305, 309, 311, 315, 317, 322, 325Women: 302, 305, 309, 311, 315, 317, 322, 325

Terrace Level:Men: 406, 413, 419, 428, 435, 441Women: 404, 410, 417, 426, 432, 439

Trained service dogs are welcome inside Honda Center. All service animals must remain on a leash or in a harness at all times.

Signs brought in by fans are allowed in Honda Center as long as they are not derogatory, obscene, do not block the view of other guests and are not attached to a pole. The size limit is 26” x 30”. Signs may not be affixed or attached to any part of the building or seating areas. Show your support for the Ducks and bring in your own homemade signs.

Honda Center is a non-smoking building. Guests who wish to smoke should have their ticket stub and exit the North entrance of the building to visit the designated smoking area. Guests must exit thru the pass gate and have their game ticket scanned to allow them to exit the building. The designated smoking area is located outside of the North doors on the Plaza Level. The smoking of legal medical marijuana or any illegal substance is prohibited on Honda Center premises. Use of e-cigs and/or vaporizers is not permitted inside of the Honda Center.

Restrooms

Service Animals

Signs

Smoking

Public Transit

Thurs. Sept. 20 SAN JOSE 7:00 p.m.Mon. Sept. 24 ARIZONA 7:00 p.m.Wed. Sept. 26 LOS ANGELES 7:00 p.m.

Mon. Oct. 8 DETROIT 7:00 p.m.Wed. Oct. 10 ARIZONA 7:00 p.m.Wed. Oct. 17 NY ISLANDERS 7:00 p.m.Sun. Oct. 21 BUFFALO 5:00 p.m.Sun. Oct. 28 SAN JOSE 5:00 p.m.Tues. Oct. 30 PHILADELPHIA 7:00 p.m.

Thurs. Nov. 1 NY RANGERS 7:00 p.m.Sun. Nov. 4 COLUMBUS 6:00 p.m.Wed. Nov. 7 CALGARY 7:30 p.m.Fri. Nov. 9 MINNESOTA 7:00 p.m.Mon. Nov. 12 NASHVILLE 7:00 p.m.Fri. Nov. 16 TORONTO 7:00 p.m.Sun. Nov. 18 COLORADO 5:00 p.m.Wed. Nov. 21 VANCOUVER 7:00 p.m.Fri. Nov. 23 EDMONTON 1:00 p.m.

Wed. Dec. 5 CHICAGO 7:30 p.m.Fri. Dec. 7 CAROLINA 7:00 p.m.Sun. Dec. 9 NEW JERSEY 5:00 p.m.Wed. Dec. 12 DALLAS 7:00 p.m.Sat. Dec. 29 ARIZONA 7:00 p.m.Mon. Dec. 31 TAMPA BAY 5:00 p.m.

Fri. Jan. 4 VEGAS 7:00 p.m.Sun. Jan. 6 EDMONTON 5:00 p.m.Wed. Jan. 9 OTTAWA 7:00 p.m.Fri. Jan. 11 PITTSBURGH 7:00 p.m.Wed. Jan. 23 ST. LOUIS 7:00 p.m.

Wed. Feb. 13 VANCOUVER 7:30 p.m.Fri. Feb. 15 BOSTON 7:00 p.m.Sun. Feb. 17 WASHINGTON 6:00 p.m.Wed. Feb. 27 CHICAGO 7:00 p.m.

Fri. Mar. 1 VEGAS 7:00 p.m.Sun. Mar. 3 COLORADO 1:00 p.m.Wed. Mar. 6 ST. LOUIS 7:00 p.m.Fri. Mar. 8 MONTREAL 7:00 p.m.Sun. Mar. 10 LOS ANGELES 7:00 p.m.Tues. Mar. 12 NASHVILLE 7:00 p.m.Sun. Mar. 17 FLORIDA 6:00 p.m.Wed. Mar. 20 WINNIPEG 7:00 p.m.Fri. Mar. 22 SAN JOSE 7:00 p.m.

Wed. Apr. 3 CALGARY 7:30 p.m.Fri. Apr. 5 LOS ANGELES 7:00 p.m.

T R A N S F E R R E D R E C I P I E N T/AT T E N D E ER E S O L DD O N AT E DG A M E

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