IIBA®, the IIBA® logo, BABOK® and Business Analysis Body of Knowledge® are registered trademarks owned by International Institute of Business

Analysis. CBAP® and CCBA® are registered certification marks owned by International Institute of Business Analysis. Certified Business Analysis

Professional, Certification of Competency in Business Analysis, Endorsed Education Provider, EEP and the EEP logo are trademarks owned by

International Institute of Business Analysis.

PM & BA 6 AGILE Workshop on Agile Business Analysis

Milan, 10 march 2017

Prassede Colombo

IIBA Italy Chapter President

2

Gold Sponsor

• Sostengono le iniziative annuali dell’IIBA Italy Chapter

3

L’International Institute of Business Analysis è un’associazione professionale no-profit costituita nell’ottobre del

2003 con lo scopo di SUPPORTARE e PROMUOVERE la disciplina della BUSINESS ANALYSIS

Introduciamo l’IIBA®

“To be the world's leading

association for Business Analysis

professionals”

Cheobiettiviabbiamo

“To unite a community of professionals to create better business outcomes”

•Creare e sviluppare la

consapevolezza e il

riconoscimento del

valore e del contributodella BA

•Sostenere e promulgaregli standard per la praticae la certificazioneprofessionale della BA

•29,900+ Membri•120 Chapter•290+ Membri Corporate•1198 Certification of

Competency in BA

(CCBA®)

•7,817 Certified Business

Analysis Professional

(CBAP®)

•Un'associazione indipendente al servizio

della community di BA

•La voce e il pensieroglobale di tutta la

community di BA

•Un mezzo di condivisionedi conoscenze e contributiper la professione di BA

Chi SiamoLa Nostra Missione

La Nostra Community

As of Sept 2016

Business Analysis Body of Knowledge® (BABOK® Guide) v3

•L’unico standard riconosciuto a livello mondiale per la pratica della BA•La conoscenza collettiva di tutta la community di BA

•L'insieme di competenze e conoscenze richieste ad un BA professionista

www.iiba.org

4

Building Business Analysis Capabilities

BA Knowledge Areas

6 BA Underlying Competencies50 Techniques5 Perspectives: Agile, BI, IT, B Architecture, BPM

Business Analyst Professional Development

Global Certification

Business Analyst Competency Model

www.iiba.org

5

IIBA®

IIBA® Italy Chapter

IIBA® Italy Chapter

Rome

Branch

Come siamo organizzati

L’IIBA® promuove e sostiene lo sviluppo di CHAPTER NAZIONALI, che hanno l’obiettivo di mettere in pratica la

missione e gli obiettivi dell'organizzazione, attraverso la PROMOZIONE di ATTIVITÀ PROFESSIONALI aLIVELLO NAZIONALE www.italy.iiba.org L’IIBA® Italy Chapter è il PUNTO DI RIFERIMENTO per tutti

gli interessati alle tematiche della BUSINESS ANALYSIS in

ITALIA attraverso una comunità di professionisti e aziende

che possano condividere esperienze e contribuire allo

sviluppo della disciplina della Business Analysis

tramite eventi, workshop, osservatori, progetti e networking

Il Rome Branch fornisce un’identità territoriale all’IIBA® Italy

Chapter a ROMA e nel LAZIO.

Il branch è ospitato nella sede romana di NTT Data Italia.Altri Branch (Napoli, Genova, Verona) sono in fase di Start up

6

• BUSINESS ANALYSIS – Prassede

• BABOK GUIDE & PRINCIPI AGILE –Michele

• LAVORI DI GRUPPO

• PRESENTAZIONI RISULTATI

• CONCLUSIONI

IIBA®, the IIBA® logo, BABOK® and Business Analysis Body of Knowledge® are registered trademarks owned by International Institute of Business

Analysis. CBAP® and CCBA® are registered certification marks owned by International Institute of Business Analysis. Certified Business Analysis

Professional, Certification of Competency in Business Analysis, Endorsed Education Provider, EEP and the EEP logo are trademarks owned by

International Institute of Business Analysis.

Business Analysis & BABOK Guide

Milan, 10 march 2017

Prassede Colombo

IIBA Italy Chapter President

8

Business Analysis

Business Analysis

What

It Is

Why is

performed

Where is

performed

• The practice of ENABLING CHANGE in an enterprise by defining

needs and recommending solutions that deliver VALUE to

stakeholders

• Used to understand the current state, to define the future state, and to

determine the activities required to MOVE from the CURRENT to the

FUTURE STATE

• Is applicable on a VARIETY of INITIATIVES within an enterprise:

strategic, tactical, or operational

• Is performed BEYOND a PROJECT (before, during, after) throughout

ENTERPRISE EVOLUTION and CONTINUOUS IMPROVEMENT

• Can be performed from a DIVERSE array of PERSPECTIVES: agile,

business intelligence, information technology, business architecture,

and business process management

How is

performed

From

whom is

performed

• With the application by the BA practitioners of COMMONLY ACCEPTED

PRACTICES, competencies, knowledge, skills, terminology, and

attitudes

• Any PERSON who is RESPONSIBLE for discovering, synthesizing, and analyzing

information from a variety of sources, in order to DRIVING THE CHANGE and

FACILITATE stakeholder COLLABORATION, no matter their job title or

organizational role

Source BABOK® Guide – Version 3.0 - IIBA Italy Chapter Rome Branch elaboration

9

The Conceptual Framework

The Business Analysis Core Concept Model™ is a CONCEPTUAL FRAMEWORK

for business analysis and encompasses what business analysis is and what it

means

WHAT THE BUSINESS ANALYSIS DOES:

BY A DEEP UNDERSTANDING OF

NEEDS, WE IDENTIFY THE SOLUTION

TO OBTAIN THE GREATEST VALUE,

ANALIZING THE CONTEXT AND

WHAT REALLY STAKEHOLDERS

"WANT"

WE ADDRESS THE CHANGES

Source BABOK® Guide – Version 3.0

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BA Knowledge Area

Plan & Rules Approach & Effort, Stakeholder Engagement, Governance, Information, Monitoring

ObtainInformationConfirm,Communicate,EngageStakeholder

Assess Performance & Value of Solution Measure Performance, Analyze Performance Measure, Assess Solution & Enterprise Limitations, Recommend Actions to Increase Value

Identify a need& ChangestrategyAS IS Analysis,TO BE Analysis,Risks, ChangeStrategy

Structure & Organizerequirements & designSpecify & Model, Verify, Validate, Solution Options, Recommend Solution

Managerequirements & design informationTrace, MaintainPrioritize, Assess Changes, Approve

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BA Underlying Competencies

Underlying Competencie

s

Analytical Thinking &

Problem Solving

Behavioural Characteristics

Business Knowledge

Communication Skills

Interaction Skills

Tools & Technology

Comprehensive understanding Creative Thinking, Decision Making, Learning, Problem Solving, Systems Thinking, Conceptual Thinking, Visual Thinking

Gain the trust and respect of stakeholders Ethics, Personal Accountability, Trustworthiness, Organization & Time Management, Adaptability

Understand the overarching concepts Business Acumen, Industry Knowledge Organization Knowledge, Solution Knowledge, Methodology Knowledge

Relate, cooperate, and communicate with different stakeholder Facilitation, Leadership & Influencing, Teamwork, Negotiation & Conflict Resolution, Teaching

Use a variety of tools Office Productivity Tools & Technology, Business Analysis Tools & Technology, Communication Tools & Technology

Perform effective communication Verbal Communication, Non-Verbal Communication, WrittenCommunication, Listening

12

• BUSINESS ANALYSIS – Prassede

• BABOK GUIDE & PRINCIPI AGILE –Michele

• LAVORI DI GRUPPO

• PRESENTAZIONI RISULTATI

• CONCLUSIONI