2017 pm forum annual conference - human vs machine: cognitive automation and ai – are we nearly...
TRANSCRIPT
Human
vs
Machine
Cognitive automation
and AI – are we nearly
there yet?
David Gilroy
Conscious Solutions
David Gilroy wearing Google
GlassLegal Support Network London networking event14 July 2014
Jake Scoynes – my nephew
Deepmind AlphaGo v Lee Sedol
Deepmind Playing Breakout
Intelligence?
Augmentedor
Artificial
Transhumans
Rin Räuber
Rob Spence
Photo courtesy of Wired
magazine
Rob Spence video
Computers/robots will not
destroy the world
Emotional Chatting Machines
https://www.theguardian.com/technology/2017/may/05/human-robot-interactions-take-step-forward-with-emotional-chatting-machine-chatbot
https://www.technologyreview.com/s/604157/emotional-chatting-machine-assesses-your-emotion-and-copies-it/
Being carbon based
does not give us a
monopoly on
emotionsMax Tegmark - Life 3.0
Hilton Hotels Connie robot
concierge
JLL Reception Robot
Bots should not pretend to be
human• We’re not trying to
pass the Turing
Test (yet)
• Users suffer
negative emotions
if they feel they’ve
been duped
Watson Conversation Conscious
Bot
Universal Basic Income
Microsoft’s chatbot “Tay”
What’s going on in legal? Lots.
MikeLegal
OCI
DoNotPay
AI in marketing
http://www.smartinsights.com/managing-digital-marketing/marketing-innovation/15-applications-artificial-intelligence-marketing/
AI in marketing II
1 Recommendations/content
curation
2 Search engines
3 Preventing fraud and data
breaches
4 Social semantics
5 Website design
6 Product pricing
7 Predictive customer service
8 Ad targeting
9 Speech recognition
10 Language recognition
11 Customer Segmentation
12 Sales forecasting
13 Image recognition
14 Content generation
15 Bots, PAs and messengers
https://econsultancy.com/blog/67745-15-examples-of-artificial-intelligence-in-marketing
Personalisation
Is it lonely
at the top of
your agency?
Is it lonely
at the top of
your law
firm?
HubSpot buys Kemvi
Want better writing in your
marketing?
Albert.ai
Molly AI Website Designer
No
So will marketers
lose their jobs to
AI?
Human v Machine TV Ad: The
Brief
• The client filled out a form with all the
elements they wanted to appear in the ad
• AI robot then scrambled the database for
ideas
• Humans were required to actually produce the
final creative
• Targeted at 18-30 year olds
“Instant-effect fresh breath that lasts for 10 minutes”
Let the public decide which is
best!
So let’s decide for ourselves