2017 information & price list -...

SPC group

Cairns campus55-65 Poolwood Road, Kewarra Beach, QLD 4879 AustraliaPhone: +61 7 4057 2100 FAX: +61 7 4057 8044

Brisbane campus Level 5, 138 Albert street, Brisbane, QLD 4000 AustraliaPhone: +61 7 3211 4488 FAX: +61 7 3211 4266

South America agent support OfficeLocated in Rio de JaneiroMobile: +55 21 99257 5568

2017 Information & Price list

Campus Brisbane CairnsEnrolment Fee - for all courses $250Material Fee - for all courses $10 per week (pw)Intensive General English 1-15 weeks $380 /pw 16+ weeks $360 /pw Exam PreparationIELTS Prep 1-15 weeks $380 /pw 16+ weeks $360 /pw Cambridge FCE/CAE 10 week course $3800 12 week course $4560Book refundable deposit $50Supervision fee for under 18 $30 /pwVolunteer Programs Placement: Child Care/Japanese Teachers Assistance Special School/*Retirement Village **Lone Pine Koala Sanctuary

Optional Extras:IELTS Test $330 TOEIC Test (In Cairns campus) $180 Cambridge Test $330OSHC (Bupa)Single Cover $51 per monthTAFE Pathway Program Please inquire to SPC

Intensive General English - for ages 16 and overStructure: 20 hrs core course + 5 hours optional Brisbane: CRICOS Code- 061807M ; Cairns: CRICOS Code- 076512Cl Course start date: Every Mondayl Suggested start date: 03/01/2017; 27/03/2017; 19/06/2017 11/09/2017; 04/12/2017IELTS Exam Preparation (20 hours)- for ages 18 and over Brisbane: CRICOS Code- 076778Kl Course start date: Every MondayCambridge FCE (25 hours) - for ages 18 and overCairns: CRICOS Code-076512Cl Entry requirement: Upper Intermediate level Cambridge CAE (25 hours) - for ages 18 and over Cairns: CRICOS Code-079085Dl Entry requirement: Advanced level Cambridge FCE/CAE Course start:l 12 weeks course: 13 Mar 2017; 4 Sepr 2017l 10 weeks course: 27 Mar 2017; 18 Sepr 2017Book refundable deposit: This is used for textbook rental in Brisbane. And extracurricular reading material in Cairns.Volunteer Programs Placement: from 9th wks, $55 extra pwVolunteer Placement must combine General English course.* Retirement villiage requires additional $49 for Police Certi�cate Application ** Lone Pine Koala Sanctuary required additional $250for uniform and certi�cate

New Year’s Day - Jan 01& 02 Labour Day - May 1 Australia Day - Jan 26 Cairns Show - Jul 21 (C) Good Friday - Apr 14 Ekka Show- Aug 16 (B) Easter Saturday - Apr 15 Queen’s Birthday - Oct 2 Easter Monday - Apr 17 Christmas Day - Dec 25 ANZAC Day - Apr 25 Boxing Day - Dec 26Christmas Break Dec 25-Jan 5 2018 (2 weeks)

Course Fees Course Details

N/A

N/A

Re-placement To add or change the accommodation options. On Campus Dormitory 4 in1 (for ages 18 and over)l Nationality mix room l All meals provided at SPC cafeteria in bu�et style l Room kit (includes linen, pillow & blanket) and dine kitl Evening Class Program 6 hours a weekl Daily activitiesl On Campus after hour and emergency supportl Use of sports facilities until 9:00 p.m.Homestay for adult All meals will be provided. Week days lunch will be packed lunch forBrisbane; bu�et lunch at cafeteria for Cairns. Under 18 Homestay l 3 meals a day provided by host familyl Daily pick up and drop o� to/from school (Cairns only)

Please refer to a seperate document from SPC Group orinquire to [email protected]

The service is supported with 24 hour emergency phone.Placement fee 　　 Brisbane CairnsOn Site Dormitory Placement $250Homestay for adult Placement $250Under 18 Homestay $330Single Placement (for speciality program) $400Re-placement $100Airport Transfer -one way $110 $80Gold Coast airport pick up to Brisbane $245

Rates: Per week Extra nightOn Site Dormitory 4 in 1 Homestay for adultUnder 18 Homestay

Holiday Junior $2500Local School includes homestay $3400Local School excludes homestay $2500Parent and Child with accommodation $3400Volunteer at the Zoo/Local Schoolwith accommodation $2500Homestay at Teacher`s house (GE at SPC) $2500

Accommodation Accommodation Details

$35$45$55

$245$315$385

N/A

N/A$535max 8 weeks

2 weeks Speciality Program Package Fee- Cairns only Package Details

2017 Holidays (B- Brisbane only; C- Cairns only)

Cairns- [CRICOS: 02748F]Brisbane- [CRICOS: 01351B]South America- Agent support office

Cairns- [CRICOS: 02748F]Brisbane- [CRICOS: 01351B]South America- Agent support officeSPC group

Enrolment and Accommodation form




Family Name :_____________________________________________

First Name :_______________________________________________

Gender : p Female pMale Birthday : _______/_______/_______

Nationality and Language :__________________________________

Phone :___________________________________________________

E-mail :___________________________________________________

Emergency Contact :________________________________________

Personal details Accommodation

Passport and VisaPassport number: __________________________________________

Visa: pVisitor pWorking holiday pStudent pOther___________If you are a student visa applicant, would you like SPC to apply OSHC?

pNo pYes, pSingle pCouple pFamily

pIntensive General English (20 hours)

pIELTS Preparation (20 hours)

Volunteer Programs

pChild Care pJapanese Teachers Assistance p Retirement Village

pSpecial School p Lone Pine Koala Sanctuary

pHotel Intership (Minimum requirement of TOEIC 500)


pCambridge Prepartion pFCE pCAE

2 weeks Speciality Programs Package

pParent and Child (seperate enrolment form is required for each applicant)

Accommodation: pHomestay+ Dorm p Holiday apartment

pHomestay at teachers house

pLocal School

pVolunteer at the pZoo p Local School

p6 February 17 p20 February17 p6 March 17 p20 March 17

p10 July 17 p24 July 17 p7 August 17p21 August 17

p Holiday Junior


Courses- Brisbane campus

Finish Date: Duration:

/ / weeks

Start Date:

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/ / weeks

Start Date:

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2017 Start date:


/ / weeks

Start Date:

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Courses- Cairns campus


/ / weeks

Start Date:

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pOn Site Dormitory (4 in 1)- Cairns onlyInlcudes 3 meals a day

pHomestay for adults Inlcudes 3 meals a daypUnder 18 Homestay (please also �ll out the under 18 homestay application form on the next page) Inlcudes 3 meals a day provided by host family; Daily pick up and drop o� will be provided in Cairnsp Brisbane p Cairns p Single Placement

p Brisbane p Cairns p Single Placement

Medical information:Do you have any medical conditions including allergies or illness thatSPC and host family should know about? pYES pNO_________________________________________________________

_________________________________________________________Do you smoke? pYES pNOAre you allergic to household animals? pYES pNOAre children OK? pYES pNOFurther request? We cannot guarantee but will make every e�ort to meet your requests.

_________________________________________________________

_________________________________________________________

pAirport Pick up Arrival Date: _______/_______/_________

Arrial Time: _________:__________ Flight No.:_______________ pAirport Drop o� Departure Date: _______/_______/_________

Departure Time: _________:_______ Flight No.:_______________


/ / weeks

Start Date:

/ /


/ / weeks

Start Date:

/ /


/ / weeks

Start Date:

Airport transfer

dd mm yyyy

ENROLMENT AND PAYMENT PROCEDURES1. Please read the SPC Group pre-enrolment information pack, including course information details and conditions of enrolment. 2. Complete this enrolment form and return to SPC Group 3. SPC Group will send you a Letter of O�er (LoO) by e-mail which includes your course details, fees owed, methods of payment, refund policy and conditions of enrolment. 4. Payment for all fees and charges must be cleared into the SPC Group bank account at least 4 weeks before the students start date. Otherwise, the start date may be delayed. If apply through a special promotion, please follow the additional conditions as it states on the promotion �yer.By signing, i indicate that you have read and agreed above procedures and accept the coditions of enrolment and all polices.

____________________________ _______/_____/_________Signature of Applicant (or parent) Date

dd mm yyyy

dd mm yyyy dd mm yyyy

dd mm yyyy

2017 Start date:

Agent details

Waiver for O�-campus Activities and Travel & Use of student photos and comments for advertising purposes

’

’

SPC group Personal details Allergies and Medical conditions

Family Name :_____________________________________________

First Name :_______________________________________________

Gender : p Female pMale Birthday : _______/_______/_______

Nationality and Language :__________________________________

Email: ____________________________________________________

Home Address: ____________________________________________

__________________________________________________________

Emergency Contact :(Name & Relationship )___________________

(phone)________________________________

Travel Insurance: p Yes pNo, we highly recommend you to travelwith insurance for health and property damage cover.

_______________________________________________________________

_______________________________________________________________

Do you have any allergies to below items? p Yes pNo, if Yes, pleaseprovide detials.

Food_____________________________________________pSerious

Animals__________________________________________pSerious

Plants____________________________________________pSerious

Medicines_________________________________________pSerious

Others____________________________________________pSeriousDo you have any medical conditions that your host family shouldknow about? (eg: Asthma, Epilepcy etc) p Yes pNo, if Yes, pleaseprovide detials._____________________________________________

Do you take any medication regularly? p Yes pNo, if Yes, pleaseprovide detials._____________________________________________

What is the reason for joining this program or what would you like

to achieve? _________________________________________________

___________________________________________________________

Which of these words best describe your personality?

pActive pOutgoing pTalktivepShy pQuiet p Reserved

Under 18 Homestay Application formPlease �ll it out in English as this form will be sent to your host family

Interests & Hobbies Let us know more about you

What do you like to do when you have free time?

___________________________________________________________

___________________________________________________________

The applicant (or the parents), 1. I acknowledge that some courses at SPC Group will involve travel and activities undertaken o� the campus of SPC Group, these activities have a special value and are designed to enhacne the learning experience. In consideration of SPC Group accepting my application for enrolment, I acknowledges that I participate at my own risk in o�-campus travel and o�-campus activities.

2. I waive any and all claims I may now and in the future have against, and release from all liability and agree not to sue SPC Group and its o�cers,employees, guides, agents and representatives (collectively its sta�) for person injury, death, property damage or loss sustained by me as a result of myparticipation in o�-campus travel and o�-campus activities due to any cause whatsoever, including without limitation, negligence on the part of SPC Group or its sta�.

p I GIVE consent to SPC Group to take and use photographs of and publish comments from my child.

p I do not GIVE consent to SPC Group to take and use photographs of and publish comments from my child. I also acknowledge, by signing this contract we will not have access to

any photographs, or videos, or other materials involving my child.

For all applicants who may require special attention/care, you/the parents must provide full information on the enrolment form and homestay form includes: vegetarian or any dietary restrictions, any allergies, special backgroud at a school, such as truancy, bullying, austism, ADHS (attention de�cit and hyperactivity disorder), aspergers, etc, physical disacbilities, under a regular medicaiotn treatment.

For a student under a regular medication treatment, all available documentation (prescription, direction for use, etc) should be brought together to join the program. English version is perferable. If there is a need for medical assistnace, a medical certi�cate in English is essential.please

Please make sure the applicant will inform SPC sta� and/or the host family as early as possible if there are any matters regarding the student`s health when coming to join the program and when meeting host family.

In all cases, as indicated above, SPC will take all care but no responsibility.

Despite the best possilbe care, accident and illness can happen. Medical systems can di�er from country to country. In the event of any emergency, students and the parents should understandthat in Australia, students must agree to follow the Australian medical procedures.

p The applicant/parents hereby accept that the assigned group leader, host family members, or local coordinator may act as responsible guardian for the student and may decide emergency

medicatl treatment without personal liability.

For any medicial or special diet or care student to understand:




Cairns- [CRICOS: 02748F]Brisbane- [CRICOS: 01351B]South America- Agent support officeSPC group

SPC Group Tuition Refund Policy & Guarantee1. The enrolment and accommodation placement fees are not refundable for General English, IELTS and Cambridge Exam Prepartion and Volunteers.2. For 2weeks Speciality Program package: 2.1 $500 administration fee isnt refundable. If you cancel your course more than 2 weeks before the course start date and less than 4 weeks, you can be refunded 80% of total program fee after $500 administration fee is deducted. 2.2 No refund will be given if you cancel your course 2 weeks or less before the course start date or after the course starts. 2.3 Any date changes for the enrolment must be made 6 weeks before the course. 3. For Volunteer Program Placement fee: 3.1 if you cancel more than 28 days, you can be refunded 60% 3.2 For any dates less than 28 days, no refund will be made. 4. For General English and Exam Prepartion courses, your tuition fees, OSHC fee and accommodation fees will be refunded if you cancel your course 14 or more days before the date of commencement of your initial course. Refund may not be immediate, and will be returned at a time suitable for SPC Group.5. If you cancel your course less than 14 days before the date of commencement of your course, no tuition fees will be refunded.6. No refund will be given if you cancel your course on or after the date of commencement.7. There is no refund for public holidays.8. If you cancel your course because you were refused a student visa, all course fees and charges will be refunded as per sections 28-29 of the ESOS Act.9. No refund of tuition fees will be made where your enrolment is cancelled for any of the following reasons; i. Failure to maintain satisfactory course progress ii. Failure to maintain satisfactory attendance iii. Failure to maintain approved accommodation arrangements and health cover iv. Failure to adhere to the discipline code of SPC Group. This includes any behaviour that affects the security of other students, for example, inviting outsiders into SPC Group without permission, or possessing or consuming alcohol on the premises.10. In the unlikely event that SPC Group is unable to deliver your course in full, you will be offered a refund of all the course money you have paid to date. The refund will be paid to you within two weeks of the day on which the course ceased being provided. Alternatively, you may be offered enrolment in an alternative course by SPC Group at no extra cost to you. You have the right to choose whether you would prefer a full refund of course fees, or to accept a place in another course. If you choose placement in another course, we will ask you to sign a document to indicate that you accept the placement. If SPC Group is unable to provide a refund or place you in an alternative course the Australian Government provides an International Student Tuition Protection Service, the TPS. This will provide a refund of the tuition fees for courses that you have not received or a partial refund for courses that you have partly received. The refund amount is calculated by the TPS Director. 11. Applications for refunds must be received by SPC Group in writing, addressed to the Director, SPC Group. If you enrolled through an education agent, the fees will be refunded to that agent.This agreement, and the availability of complaints and appeals processes, does not circumscribe your right to pursue other legal remedies nor does this agreement remove your right to take action under Australia’ s consumer protection laws. If you are concerned about the actions of SPC Group you may approach the State Authority for CRICOS Registration. In Queensland this is the Department of Education. The Director-General of the Department of Education has the power to suspend or cancel the college’ s registration or a course if a breach of the requirements of registration provision is proved. Concerns about the conduct of the college should be addressed to The Senior Education Officer, Office of Non-State Education, Queensland Department of Education, PO Box 15033, City East, Brisbane, QLD 4002. Complaints must be made in writing.

SPC Group Conditions of EnrolmentThe applicant;1. understands and accepts the terms of SPC Group’ s refund policy.2. understands that some courses require a prerequisite level of English language for entry.3. understands that s/he will be tested on commencement of the course and placed in a class at the appropriate English language level.4. understands that s/he must complete all class work, assignments, activities and assessments in order to maintain satisfactory progress.5. understands that s/he must attend at least 80% of the course, and failing to do so will result in him/her being reported to the Australian Government (student visa holders only)6. understands that s/he must attend at least 80% of the course, and failing to do so will result in him/her not receiving a graduation certificate. If his/her attendance falls below 70 % he/she will be interviewed by the Director of Studies and given a verbal warning. If the low attendance continues the student’ s course will be cancelled.7. understands that s/he must maintain approved accommodation arrangements and health cover.8. understands that there cannot be a change of school during the course without a written letter of release from SPC Group. 9. has read the SPC Group policies and agrees to abide by them.10. is aware that school-aged dependants accompanying him/her will be required to pay full fees at a private or government school in Australia.11. understands that information collected before and during enrolment is done to meet SPC Group’ s obligations under the ESOS Act and the National Code 2007 as well as ensuring student compliance with the conditions of their visas and their obligations under Australian immigration laws generally. The authority to collect this information is contained in the Education Services for Overseas Students Act 2000 amended 2012, the Education Services for Overseas Students Regulations 2001 and the National Code of Practice for Registration Authorities and Providers of Education and Training to Overseas Students 2007. The information collected can be provided, in certain circumstances, to the Australian Government and designated authorities and, if relevant, the International Student Tuition Protection Scheme (TPS) Fund Manager. In other instances information collected can be disclosed without consent where authorised or required by law. This information may include personal and contact details, course enrolment details and changes, and circumstances of any suspected breach of a student visa condition.12. agrees that SPC Group can share information about his/her course and progress with his/her parents and recruiting agent.13. acknowledges SPC Group’ s right to change its fees and conditions, cancel or defer courses, and to alter course timetables and class locations at any time without notice.

I have read and understood the information above. (Initials)




Terms and Conditions


pIELTS Preparation (20 hours)

Volunteer Programs

pChild Care pJapanese Teachers Assistance p Retirement Village

pSpecial School p Lone Pine Koala Sanctuary

pHotel Intership (Minimum requirement of TOEIC 500)


pCambridge Prepartion pFCE pCAE

2 weeks Speciality Programs Package

pParent and Child (seperate enrolment form is required for each applicant)

Accommodation: pHomestay+ Dorm p Holiday apartment

pHomestay at teachers house

pLocal School

pVolunteer at the pZoo p Local School

p6 February 17 p20 February17 p6 March 17 p20 March 17


p Holiday Junior


SPC group SPC Group Deferral, Suspension & Cancellation Policy1. The decision to defer commencement of studies, suspend studies or cancel an enrolment will be made by the Director of Studies2. Students wishing to defer the commencement of their studies or suspend their studies must apply to do so in writing to the college using the SPC Group Deferral, Suspension and Cancellation Form.3. SPC Group may decide to accept an application from a student for deferral or commencement or suspension of study on the following grounds: i. On medical grounds (a medical practitioner’ s certificate indicating the student is unable to attend class is required); or ii. In exceptional compassionate circumstances beyond the student’ s control, such as serious illness or death of a close family member (independent evidence of the exceptional circumstances is required);4. SPC Group may decide to suspend or cancel a student’ s enrolment on its own initiative as a response to poor behaviour by the student, for example, under 18 year old students smoking, aggressive behaviour, refusing to follow the English only policy. Student poor behaviour will be deemed to have occurred if the student breaches the requirements of the Discipline Code.5. Students must be informed that any deferral of commencement, suspension or cancellation of enrolment must be reported to DIAC and may affect the status of their student visa6. If SPC Group intends suspending or cancelling a student visa enrolment where it is not at the student’ s request, the student must be informed in writing that they have 20 working days to appeal to the SPC Group. If the appeal is not upheld or the student withdraws from the appeal process then SPC Group must report the student to DIAC. The suspension or cancelling of the student’ s enrolment cannot take effect until the appeal process is completed unless there are extenuating circumstances relating to the student’ s welfare.7. Student initiated deferral of commencement or suspension of enrolment cannot be granted retrospectively (after the event) or if it was taken by the student without authorisation8. If students have taken unauthorised leave, they will be recorded as absent and will have their enrolment cancelled if their attendance falls below SPC Group requirements. Student visa students will have their enrolment cancelled and will be reported to DIAC if their attendance falls below the College requirements. 9. All documents relating to a decision to defer commencement, suspend studies or cancel and enrolment must be retained in the student’ s file for the duration of their enrolment plus two years. 10. If a student is unhappy with any stage of the process to defer commencement, suspend studies or cancel enrolment, they should follow the SPC Group Complaints Procedure.

I have read and understood the information above.

(Initials)

This policy applies to any student who:a) Is currently in SPC accommodation, orb) Has SPC accommodation booked and commencing in 2 weeks or less.

Two Full Weeks Notice: If you have booked SPC Accommodation (Dormitory and/or Homestay) and you cancel this accommodation you must give more than two full weeks notice to receive any refund. A “full week” is calcuated from the day of your arrival. For example, if you arrive on a Saturday, a full weekis the following Saturday (8 days, 7 nights). If you arrive on a weekday (Monday- Friday), the previous Sunday is used to calcuate the full week. Once a weekhas commenced, this is not included in the “ two full weeks notice.”

Changing accommodation: Moving from Dormitory to Homestay or vice versa, is considered a cancellation of the Dormitory accommodation and a newaccommodation booking for Homestay.

The Changes, Cancellation and Refund Policy is as follows:1. Accommodation refunds can only be requested during regular office hours on Monday ‒ Friday in writing.2. The accommodation placement fee is not refundable.3. If you cancel your SPC accommodation then the refund will depend on the following timeframe: i. The cancellation date notice is 2 weeks or less: 0% refund ii. The cancellation date notice is more than 2 weeks: 80% refund

4. Note that the fees are dependent on exchange rates which can vary from day to day. Any international bank transfer fees are paid by the student.5. It is the responsibility of the student to provide correct bank details to SPC Group in writing.6. Refund will take up to 30 days.7. If you break any of our rules, you may be asked to leave the school. In this case your accommodation is automatically cancelled and there will be no refund of any course or accommodation fees. 8. If you have decided to change your accommodation booking (for example; homestay to dormitory or change the dates), a replacement fee (see pricelist for details) in addition to this Changes, Cancellation and Refund Policy will apply.

2 weeks or less notice

0% refund

More than 2 weeks notice

80% refund

SPC Group Accommodation Changes, Cancellation and Refund Policy




2017 information & price list -...

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